External Resettlement Monitoring and Evaluation Report

Project Number: 40683 July 2015

PRC: Risk Mitigation and Strengthening of Endangered Reservoirs in Province

Prepared by Shandong Construction Development Research Institute for the Shandong Provincial Government and the Asian Development Bank.

This external resettlement monitoring and evaluation report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature.

In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

Project financed by ADB

Risk Mitigation of Endangered Reservoir Project in Shandong

Resettlement External Monitor and Assessment No7

Completion Report

July, 2015 Person in charge Shi Xiaohao

Monitor and assessment Liu Yuanbin staff

Reproter Shi Xiaohao

Monitor and assessment Shandong Construction Development Research unit Institute

Address No. 17, Sanlizhuang, Jingliu Rd., city

Post code 250001

Tel. 0531-83180911, 83180915

Fax 0531-83180915, 83180911

E-mail [email protected]

QQ 424248080 Foreword

Entrusted by PMO of Shandong Provincial Bureau of Water Resources and the reservoir sub-projects, SCDRI will monitor and assess the resettlement work and prepare report of this project as an independent external monitoring and evaluation agency.

In the July of 2015, SCDRI made the 7rd survey and prepared Resettlement

External Monitor and Assessment of Endangered Reservoir Project (7thÿ according to the requirements of the relevant policy guidelines of ADB.

The conclusions of this report are shown below.

(1) All immigration mechanisms are clear in responsibility and good in operation effects, capable to fulfill their duties and tasks. The new Management Committee has understood the immigration policy from ADB, and starts related work.

(2) All the resettlement work has been completed except Huanku Road construction in Songshan Reservoir. The new immigration affects from Songshan project has been dealt with by both new adjustment of resettlement plan and developed condition, i.e. the Huanku Road construction which is from local governmental fund.

(3) Related policies of Shandong and the Asian Development Bank were implemented in resettlement, with legal and normalized programs and correct methods. The compensation funds were settled timely, meeting the needs for land requisition and immigrant resettlement.

(4) The level and range of resettlement compensation are as the same as the RAP. The affected households are satisfied with the resettlement compensation.

(5) The grievance and appeal channels are smooth. All affected households were aware of the appeal channels whenever they feel their rights are infringed.

(6) According to the ADB’s requirement, the implementation institutions have provided the “internal monitor and assessment report”.

Shandong Construction Development Research Institute July, 2015

1 Contents

1 Project summary...... 1 1.1 Progress of project...... 1 1.2 Object of the assessment ...... 1 1.3 Work steps...... 2 1.4 Survey methodology ...... 2 1.5 Work contents ...... 2 2 Resettlement implementation agencies...... 4 2.1 Resettlement implementation agency...... 4 2.2 The capacity of Resettlement Implementing Agency...... 4 2.3 Assessment...... 5 3 Monitor and assessment of resettlement policies...... 6 and compensation standards...... 6 3.1 Resettlement policy...... 6 3.2 Compensation policy of temporary land occupation...... 7 3.3 Compensation policies of affected infrastructure & above-ground attachments...... 8 3.4 Permanent land requisition compensation standard monitoring...... 8 3.5 Temporary land compensation standard monitoring...... 8 3.6 Affected infrastructure & above-ground attachments standards mornitoring...... 9 3.7 Monitor of compensation standards of polices and requisition...... 10 4 Monitor and assessment of land requisition and resettlement implementation progress...... 11 4.1 land requisition and affection situation ...... 11 4.2 Temporary land requisition and the impact...... 11 4.3 Monitor of land requisition and residence resettlement implementation progress... 11 4.4 Assessment of land requisition and residence resettlement implementation progress ...... 13 5 Monitor and assessment of fund settlement and use ...... 14 5.1 Procedure of migration fund transfer...... 14 5.2 Survey of fund settlement and use ...... 14 5.3 Assessment of compensation fund settlement and use...... 14 6 Monitor and assessment of income and living standards restoration...... 16 6.1 Follow-up survey on houses of habitants to be resettled ...... 16 6.1.1 Family population age, and occupational structure ...... 16 6.1.2 Family yearly income ...... 16 6.1.3 Family yearly expenditure ...... 17 6.2 Assessment of income restoration of the affected families ...... 18 1 6.3 Investigation on degree of satisfaction of resettled households ...... 18 6.4 Assessment of AP’s income and living restoration...... 19 7 Monitor and assessment of complaints and appeals...... 20 7.1 Procedures of appeals...... 20 7.2 Approach of Complaint and appealing...... 20 7.3 Assessment of complaints and appeals...... 21 8 Monitor and assessment of public participation and information open...... 22 9 Conclusion and Assessment...... 23 9.1 Conclusion...... 23 9.2 Assessment...... 23

2 1 Project summary

Entrusted by PMO of Shandong Provincial Bureau of Water Resources and the reservoir sub-projects, SCDRI wrote this report. This report can be seen as the completion report for the 5 subprojects except Songshan. The report actual data until now prevail.

1.1 Progress of project

There are a total of 9 sub-projects in the ADB loans t project includes which include Renhe Reservoir, Songshan reservoir, Qiangkuang reservoir in City, Muyu reservoir in County of city, Shizuizi reservoir in Shanting of city, Huacun reservoir and Longwantao reservoir in of city, Anjing reservoir and Yangzhuang reservoir in of city. Reservoirs are used to control flood, irrigate, power generation, fish farming and urban water supply.

There is no land requisition and house demolition in Shizuizi reservoir in of Zaozhuang city, and the other 8 sub-projects made RAP and were approved by ADB. During design period, Yangzhuang reservoir and Anjing reservoir quit the ADB project, and resettlement in Renhe, Qiangkuang, Muyu, Huacun and Longwantao reservoirs have been over, so there are 1 reservoirs which need investigation and report preparation. This report assesses the resettlement of Songshan reservoir in .

By the end of 2014, Renhe Reservoir (), Songshan Reservoir (Linqu), Qiangkuang reservoir (), Muyu Reservoir(Laiyang), Huacun reservoir and Longwantao reservoir (Sishui) have been constructed completely. All the resettlement work is completed.

1.2 Object of the assessment

The content of this assessment is focuses on the immigrant resettlement about all 6 reservoirs in the project.

1 1.3 Work steps

Preparation of resettlement monitoring and evaluation work plan.

The design of sampling programs.

Establishing a monitoring and evaluation of information systems.

Follow-up survey.

Data analyzing.

Preparation of monitoring and evaluation report.

1.4 Survey methodology

Literature survey, typical and direct visit methods are adopted to make the investigation. We use literature survey and direct visiting methods to make survey on the affected villages. The following two methods are adopted to make survey on APs:

Randomly selecting respondents.

Questionnaires and direct visit. The questionnaires are designed by SCDRI, and the follow-up survey is implemented by the investigation team and the project unit.

The investigation team from SCDRI got active cooperation and support by the local government and the affected villagers.

1.5 Work contents

In order to supervise the implementation of the resettlement, and ensure that the standard of living of the relocation is not less than the original level, SDCDI takes the 6th immigration monitoring entrusted with the Shandong Project Office and ADB.

Tasks of the assessment are checking the house demolition and resettlement progress of the implementation, funding, management and immigration production, living standards, changes in housing and resettlement activities in existing and potential problems, and giving recommendations to solve the problem.

2 The census scheme mainly includes the following contents:

(1) General survey of population, number of households and land of the affected villages, units and immigrants;

(2) Contents survey of the family visited;

(3)Age structure of family members;

(4)Occupational structure of family members;

(5)Land quantity of the family;

(6)Analysis of household incomes and sources;

(7)Public participation by respondents.

3 2 Resettlement implementation agencies 2.1 Resettlement implementation agency The institutions of the planning, management, implementation and monitoring of land demolition and resettlement activities include: Risk Mitigation Project Construction Management Bureau of locate reservoirs, County-level Land Resource Management Bureau, Villagers’ Committee, Shandong Provincial Water Resources Research Institute (Design unit), Shandong construction and development Institute (an independent migration monitoring body). The all organizes’ functions are detailed below: Risk Mitigation Project Construction Management Bureau of locate reservoirs are the practical implementation agency who are responsible for socio-economic surveys, corporation with Land Resources Bureau and the affected villagers, the implementation of land requisition and resettlement, and report the progress of resettlement to municipalities and county government regularly. Land and Resources Bureaus of the city or county are responsible for the collective land acquisition, resettlement, organization and coordination. Villages’ Committee assists Risk Mitigation Project Construction Management Bureau to complete land requisition and demolition. Research Institute is responsible for project design and identify the scope of the affected land and property. Shandong Construction and Development Research Institute (an independent migration monitoring body) is responsible for the external monitoring and evaluation of land requisition and resettlement work of the demolition. 2.2 The capacity of Resettlement Implementing Agency At present, the various resettlement agencies have a fixed office location, office equipment such as phones, fax machines and computers. And they set up a land requisition and demolition resettlement basic database and strengthen information feedback so that the project leading group can know the resettlement information and make correct and timely decision at any time. A strong resettlement implementation agency ensures a smooth implementation of demolition job. The agency has qualified staff. The resettlement agency and staff are listed in table 4-1. Table 2-1 List of the resettlement implementing agency staff People in Unit Position Telephone charge Construction Bureau of Ma Quanlin Bureau chief 13905457020 Muyu Reservoir Risk Mitigation Project in Ma Shugang Deputy bureau chief 15318636726 Laiyang County 4 Hou Qiangbo Deputy bureau chief 13954708066 Wang Director of Longwantao Water Resources Bureau 13666374783 of Sishui County Changlei Reservoir Station Director of Huacun Cui Jinlong 13854703465 Reservoir Station Construction Bureau of Sun Peiji Deputy secretary 13964778656 Qiangkuang Reservoir Zheng Risk Mitigation Project in Section chief 13964707836 Zhucheng County Zhaoliang Construction Bureau of Zhao Dewen Bureau chief 13606367252 Renhe Reservoir Risk Mitigation Project in Hu Yanzheng Deputy bureau chief 0536-3788007 Qingzhou County Construction Bureau of Songshan Reservoir Risk Sun Zhenbo Deputy bureau chief 15863614437 Mitigation Project in Linqu County 2.3 Assessment

The monitoring and evaluation group carried out investigation to the operation of project immigrant resettlement institutions. Investigation results show that the management and implementation institutions for immigrant resettlement are competent in fulfilling their responsibilities and tasks.

This report advises the related institutions to develop their implementation ability further.

5 3 Monitorand assessment of resettlement policies

and compensation standards

The resettlement policy implemented in the project is based on the regulations made by People's Republic of , People's Government of Shandong Province, cities and related residence resettlement policies of WB. The main impact of the project is land requisition and temporary land occupation. House demolition, illegal construction, over dated temporary construction and disadvantaged group is not concluded.

3.1 Resettlement policy 3.1.1 Land requisition compensation policy

The requisite land will be compensated according to its original use. The compensation includes land compensation, resettlement subsidies and compensation for land above-ground attachments such as seedlings, etc. Land compensation belongs to rural collective economic organizations. Compensation for above-ground attachments is paid to the owners. Resettlement subsidies are solely applied to arrangement of the people who lost their lands and any other ways of usage will be prohibited.

According to items of document (ref. No. [2004]51) issued by office of people’s government of Shandong province regarding note of regulation on requisite land output value and compensation standard, the compensation standard of cultivated land requisition will be 12 times of the average output value of the latest 3 years, which is 1400 yuan/mu). For other land, refer to local land compensation standard.

According to items of document (ref. No. [2004]51) issued by office of people’s government of Shandong province regarding regulating standard of annual output value of requisite land and land-above attachment compensation(Lu price issue [1999]314), also refer to actual condition of evolved cities.

3.1.2 Policies of labor settlement

6 To ensure permanent stability of villager’s life who lose their land, compensation should pay to them at first priority agreed by 2/3 of the whole villagers. The money can also be used for the welfare of all villagers. The resettlement subsidies should be paid to manpower impacted by the land requisition in order for them to continue with their current jobs or to make living with individual business.

The project is in a economic developing district where have a lot of enterprises with good profit. Under coordination of the office of the project, some good enterprises promise to employ affected man power at highest priority.

Where require the whole man power be resettled, the compensation of land requisition and resettlement subsidies are combined used, mainly to resettle those lost land. The rest money belong to collective economic organization and will finally be used in the living and production of the local peasants.

The government sets up a sound system of labor service for the affected villagers to help provide employment for the migrants. For example, open free job market and carry out vocational and technical training, etc.

(5) All the affected labors by the project should be well settled down.

3.1.3 Other policies

(1)The compensation of land requisition and the subsidies of resettlement are free of any tax and litigation fees.

(2)The acceptance and payment of the land requisition compensation is completely under the city financial agency to assure the fund free of peculation and embezzlement.

3.2 Compensation policy of temporary land occupation

The compensation standard of temporary occupation of the collective land is decided considering the use and loss of the land, comprised of crop compensation and land recovery cost.

7 The collective land temporary occupied can be recovered by villagers, village collective organization and the project implementation unit. Who will execute the land recovery will be discussed and agreed by impacted peasant representative, collective organization and the project implementation unit but the impacted peasant has the first priority. The recovery of the land will be inspected by the collective organization and migrant representatives.

Temporary occupation of government land have no compensation. The land above attachment is compensated by recovery cost or be recovered by the implementation unit at original standard and the recovery cost is considered in the project budget.

3.3 Compensation policies of affected infrastructure & above-ground attachments

The compensation standard of affected infrastructure & above-ground attachments is refer to items of document (ref. No. [2004]51) issued by office of people’s government of Shandong province regarding ” Approval of regulating standard of annual output value of requisite land and above-ground attachments compensation” (Lu price issue [1999]314).

The implementation agency of the project pay the cost of affected infrastructure and above-ground attachments to the owner for rebuilt and recovery. The cost is considered in project budget.

3.4 Permanent land requisition compensation standard monitoring

According to local subsidies, farmland compensation standard Qiangkuang reservoir is 19,200 yuan / mu, the compensation standard of woodland and rural roads is 12,000 yuan / mu; arable land compensation standard of Renhe Reservoir is 22,400 yuan / mu, the standard of woodlands, orchards, livestock keeper land is 12,600 yuan / mu. Both actual compensation standards are in line with RAP requirements.

3.5 Temporary land compensation standard monitoring

The project’s actual compensation standard of temporary area is consistent with the RAP (see

Table 3-1).

8 Table 3-1 temporary land compensation standard comparison table

Name of reservoir Fee of young crops Kind RAP Actual Qiangkuang Arable land 1200 1200 Orchard land 1200 1200 Rural roads 1200 1200 Renhe Livestock stocking 800 800 sites Arable land 1400 1400 Huacun and Longwantao Arable land 1200 1200 Evaluation Standard is consistent with RAP. 3.6 Affected infrastructure & above-ground attachments standards mornitoring

The project’s actual Affected infrastructure & above-ground attachments standards are consistent with the RAP (see Table 3-2).

Table 3-2 Affected infrastructure & above-ground attachments comparison table

standard Name of reservoir Item No. RAP actuall Fruit tree 1 200 200 Muyu Hibiscus tree (transplant) 1 100 100 Songshan Scattered Trees 1 200 200 Scattered Trees 1 105 105 Renhe Cemetery 1 150 150 380 volt low voltage cables 1Km 80,000 80,000 Enclosure 1m 100 100 Channel 1 60 60 380V power pole 1 1,500 1500 10kV power line 1km 80,000 80000 Huacun Trees 1 4 4 Longwantao Timber trees 1 60 60 Small fruit 1 50 50 Harvesting fruit 1 400 400 Cemetery 1 600 600 Seedlings and fruit trees 1 3 3 Transplanting seedlings and trees 1 7 7 Qiangkuang Junior fruit 1 50 50 Mature fruit trees 1 200 200

9 Trees: less than 5 cm in diameter 1 3 3 Tree: diameter of between 5-10 1 25 25 cm Tree: a diameter of between 10 to 1 38 38 20 cm Trees: diameter greater than 20 1 50 50 cm Tombs 1 750 750 Wells: 5-10 meters 1 1350 1350 Wells: 5-10 meters 10-20 meters 1 4000 4000 10 kilovolt power lines 1km 100,000 100000 Telecommunication lines 1km 50,000 50000 Evaluation Standard is consistent with RAP.

3.7 Monitor of compensation standards of polices and requisition

Through the investigation of external monitoring, evaluation team have to draw: the implementation of the program of resettlement is in line with legal norms. Land compensation and compensation for young crops standards actually comply with RAP, the actual compensation standard resettlement fees consistent with RAP. The actual compensation standard of temporary land and appurtenances is consistent with RAP too.

10 4 Monitor and assessment of land requisition and resettlement

implementation progress

4.1 land requisition and affection situation

The total amount of land acquisition and population numbers are smaller than the RAP.

Table 4-1 Comparison of land requisition and the impact

Landmu Affected persons Reservoir Villages RAP Actual RAP Actual Household Person Household Person Xiaohebei 0.6 0.6 20 86 20 86 Qiangkuang 3.19 3.19 1 5 1 5 Beixing 4.71 8.06 0 0 0 0 Qiangkuang Dazhonggu 15.06 5.75 52 163 52 163 Zhangjiazhonggu 4.55 2.89 11 38 11 38 Yangjiazhonggu 3.9 2.07 8 32 8 32 Renhe Nanfuwang 11.15 11.15 7 20 7 20 Sum 43.16 33.71 99 344 99 344 Remarks Muyu reservoir avoid land acquisition occur because of design changes. 4.2 Temporary land requisition and the impact

All temporary land compensation is completed in a timely manner, and the affected population is satisfied.

Table 4-2 Comparison of Temporary land requisition and the impact

temporary land(mu) Affected persons temporarily Reservoir RAP actually RAP actually remarks Renhe 9.5 9.5 37 37 All temporary land Huacun 68.6 68.6 164 164 compensation is Longwantao 69.3 69.3 220 220 completed in a timely Qiangkuang 113.3 112.3 531 531 manner, and the 260.7 259.7 952 952 affected population is Sum. satisfied. 4.3 Monitor of land requisition and residence resettlement implementation progress

As of January 2015, affected population placement by the project has been completed

11 in accordance with the three residents’willingness. Sunqi Fu Qu housing reconstruction in Songshan Reservoir using the site elevation, elevation raised to 293m, area and size are bigger than its original residential house (see below). The rest of the affected 2, for field production houses, has been properly placed.

Fig. 4-1 Sunqifu’s House in Songshan

The country road reconstruction is doing now, it’s progress is as below.

Fig. 4-2 Road reconstruction progress 12 4.4 Assessment of land requisition and residence resettlement implementation progress

The monitor and assessment revealsThe resettlement work of land requisition is finished in line with RAP, actual area of permanent requisited land and temporarily occupied land is less than that in RAP.

13 5 Monitor and assessment of fund settlement and use 5.1 Procedure of migration fund transfer

To assure the migration fund be paid to the affected people in time and in quantity with accordance to the compensation policies and standards, the fund transferred in the way below: Land requisition tax and fees are transferred directly from Water Supply Corporation to Gaomi Land and Resource Bureau. While the land compensation and the resettlement subsidies are credited to the bank or credit association and then be transferred to the affected village committee or individuals. The seedling compensation is directly paid to the affected peasants and compensation of infrastructure including its attachment is paid to related unit or individuals.

5.2 Survey of fund settlement and use

Five reservoir , include Muyu reservoir, Ren River Reservoir, Longwantao reservoir, Huacun reservoir, Qiangkuang reservoir resettlement funds have been fully implemented.

Table 5-1 Comparison of resettlement compensation

✁✂

✝ ✞ ✞ ✁ ✂ ✂

✝ ☎✄ ✁ ☎ ✆

Reservoir ✁ ✂ ✄✁ ☎ ✆ ✆

✁✂✄ ✁✂✄ Muyu Completed 222,189 59500 Avoid land acquisition Road Completed all the Songshan 5310380 5310380 reconstruction works. Renhe Completed 891,575 891,575 Be in line with RAP. Longwantao Completed 1,046,531.85 1,046,531.85 Be in line with RAP. Huacun Completed 1,072,696 1,072,696 Be in line with RAP. Qiangkuang Completed 1989600 1989600 Be in line with RAP.

5.3 Assessment of compensation fund settlement and use

The compensation of the project is paid by cash, the permanent compensation fund has been allocated. The compensation has been paided to Aps in the way of compensation table, the standard is no less than that of RAP . And the land compensation has been allocated to the affected family, with signature and stamp land

14 compensation costing sheet.

15 6 Monitor and assessment of income and living standards restoration 6.1 Follow-up survey on houses of habitants to be resettled

By the end of Jan. 2015, the external monitoring unit goes to the project site to conducte follow-up survey, continue to monitor three affected households which has identified by the pre-assessment. A total of 12 members of typical households are in the sample. The survey includes family size, age, occupation structure, household income, household spending, public participation, resettlement job satisfaction, etc. (see Annex 1).

6.1.1 Family population age, and occupational structure

In 2014, The average age of the family members is 34.58 years in all the chosen households. The maximum age of 52 years, and minimum age is 8 years old.

The occupations of the typical households are including farmer and student. There is no significant change compared with the previous monitoring. Farmer persons are 9, takes up to 75%. The typical household survey of the population is mostly concentrated in young adults, there is no person who have not ability to work.

6.1.2 Family yearly income

According to the investigation made to 3 typical households, the total family yearly income in 2014 is 68400 yuan. Per capita income in 2013 is 5700 yuan / person. Farm income in total household income is 4520 yuan / person, accounting for 79.30% of the total income per capita. The proportion in the impact of household per capita total revenue is high; other income per capita is 1180 yuan / person, accounting for 20.70% of the total income per capita.All the other family home income have risen.

To be visible, affected household income constitutes the traditional family model of agriculture, income structure is relatively simple, which is related to the local economy is relatively backward. The income structure is shown below:

1 yuan/person

1180, 21%

farm income 4520, 79% other income

Fig. 6-1: Income structure of typical households

6.1.3 Family yearly expenditure

According to investigation, the 3 investigated households had a yearly total expenditure of 62300 yuan in 2013, averagely 5191.67 yuan / person. It includes 8 parts.

(1) Staple and non-staple food 1427.16 yuan / person, or 27.49% of per capita yearly expenditure;

(2)Communication charges 275.16 yuan / person, or 5.30% of per capita yearly expenditure;

(3)Schooling 802.63yuan / person, or 15.46% of per capita yearly expenditure;

(4)Medical service 951.63 yuan, or 18.33% of per capita yearly expenditure;

(5)Power fee 477.11 yuan, or 9.19% of per capita yearly expenditure;

(6)Fuel 801.59 yuan, or 15.44% of per capita yearly expenditure;

(7)Water 90.85 yuan, or 1.75% of per capita yearly expenditure;

(8)Other expenditures 365.49 yuan, or7.04% of per capita yearly expenditure;

17 After an investigation, the three families spending rose slightly, so the life is more stable. Detailed household expenditure constitutes are shown below.

2% food 7% 28% communication 15% schooling 9% medical power fee 18% 16% 5% fuel water other

Fig. 6-4 Expenditure structure of typical households 6.2 Assessment of income restoration of the affected families The income of Aps increase after land requisition, so the increasement situation was not influenced by land requisition.

6.3 Investigation on degree of satisfaction of resettled households

Degree of satisfaction was also included in typical investigation, so as to measure the socio-economic effects of the resettlement compensation.

In the survey, the affected farmers know their land is to be imposed, which is due to not only the spread of the formal channels made by the village committee, but also the informal communication between the villagers. At the same time, the levy of land was relatively low, and the village will give other land re-allocated to the affected households, the income has little effect on the villagers. On the other hand, under the open and fair premise, the village committee paid the amount of compensation to the villagers on time, so the household livelihood restored fast. Known from the investigation results, immigrants have a high degree of satisfaction, and the mood is relatively stable.

18 6.4 Assessment of AP’s income and living restoration The survey concluded that, little quantity of land requisition of the project hardly have apparent impact on the affected peasants. There is no family affected entirely depend on agricultural income as the family's main source of income before land requisition, and most of them are half peasant half worker. The measures of making a living diversified and the main income was obtained from interval works in other industries. The project have little impact on income and living standard of the affected villagers, conversely their income and living standard increased. Hence, it is in accordance with ADB’s relevant policies.

19 7 Monitor and assessment of complaints and appeals

The participation of the immigrant were highly regarded and an appealing mechanism was established during the schematic compiling and implementation

7.1 Procedures of appeals

The procedure will be conveyed by open meeting or other measures of information broadcasting to the affected peasants to ascertain that they can understand completely their right and the mechanism of complaint and appealing.

If the migrants or the unit affected is dissatisfied with the resettlement, they can complain orally or in written to the village committee or Gaomi Water Supply Corporation. If it is an oral complaint, the village committee or Gaomi Water Supply Corporation must make well record and response in two weeks.

If the migrants are still not satisfied with the decision made during the above stage, they can appeal to Gaomi Office of Project, the appeal should be responsed in two weeks. If the migrants are still not satisfied with the decision made during this stage, they can appeal to leading group of Gaomi WB Project, this appeal should be answered in 3 weeks.

If the migrants are still not satisfied with the decision made above, they can sue to the court. The affected peasants can appeal for any issue of immigration implementation, including the compensation standard.

Resettlement in Songshan appealed their requirement to ADB. Shandong Office and other units dealt with the visit by appropriate placement condition successfully. The resettlement population are satisfied with the placement way.

7.2 Approach of Complaint and appealing

All agencies will disposal complain and appeal of the affected peasants by free of charge, the reasonable costs will be deducted from the unpredictable expense of the Land Requisition Office of Project.table 7-1

20 Table 7-1 List complaint and appealing ways

Reservior Person in charge Hot line

Huacun Houqingbo 13954708066

Longwantao Houqingbo 13954708066

Yangzhuang Wanghongshan 0539-4211907

Anjing Zhangwei 13869962035

Hu Ting Renhe 0536-3788007

Sunpeiji Qiangkuang 0536-6451115

Hu Pei-wide Songshan 0536-3621015

Zhao Chunmeng Muyu 13906452833

7.3 Assessment of complaints and appeals

The immigrant can appeal by attending the public meeting or through the RAP brochure. At the same time, complaints and appeals will be announced through the media. Register brochure was made during the RAP preparation and implementation, a transparent and effective complaint and appealing way was built conveyed successfully to the immigrants. The appealing procedure is effective through out of the profect, so far, no one appeal happened.

21 8 Monitor and assessment of public participation and information open

The procedure of public participation and information open is legal and standard which shows justice, equity and publicity.

The disclosure of project information is opened timely in the local media and the ADB website, the affected people are aware of a higher rate of information, experience-related issues can be communicated with relevant departments and solved.

Since 2011, the project conducted a total of six external monitoring of resettlement, to concern about the resettlement process of the key issues. Each phase of the monitoring report is based on good resettlement survey, based on the new situation of migrants and new problems. Report is provided to the Provincial PMO and ADB then.

22 9 Conclusion and Assessment 9.1 Conclusion

1the Project unites set up special agencies of resettlement, these agencies are well structured and running effectively with qualified stuff seriously fulfills its duties and missions.

(2) Permanent land requisition excuted related policies in RAP, the procedure was legal and standard which shows justice, equity and publicity. The permanent land requisition has been finished and the compensation has been paid. It is in accordance to Chinese laws and policies in ADB.

(3) Aps’ income and level of livelihood was higher after land requisition, they were satisfied with the resettlement and compensation. It is in accordance to Chinese laws and policies in ADB.

(4) The procedure of public participation and information open is legal and standard which shows justice, equity and publicity. Aps know that when their rights are violated, they will appeal and complait though right channels. Each project unit set up appealing hotline and broadcased the number, and specific staff is signed to receive the hotline.

(5) Through the monitor of land requisition, progress of resettlement, compensation standard and fund settlement, restorement of Aps’ production and living, public participation and information publicity, appealing and complaints, the work of resttlement complies with Chinese laws and policies in ADB.

9.2 Assessment

In the implementation process, resettlement agencies actively carry out public participation, compensation standard negotiation, coordination between all relevant units, and supervise the disbursement of land acquisition compensation, and well fulfilled duties and responsibilities.

23