BANKING STANDARDS BOARD Further Reading: 8 Factors That

BANKING STANDARDS BOARD

Further reading: 8 factors that affect employee wellbeing in the workplace

MARCH 2019

Further reading Work settings

• Baker, D. & Landrigan, P. (1990). Occupational related disorders. Environmental medicine, 74:441-460. • Begat, I., Ellefsen, B. &Severinssone, E. (2005), Nurses’ satisfaction with their work environment and the outcomes of clinical nursing supervision on nurses’ experiences of wellbeing – a Norwegian study. Journal of Nursing Management, 13: 221–230. • Bourbeau, J., Brisson, C. & Allaire, S. (1996). Prevalence of the sick building syndrome symptoms in office workers before and after being exposed to a building with an improved ventilation system. Occupational and Environmental Medicine, 53: 204– 210. • Duffy, F. (1997) (with contributions by Powell, K.), The New Office. London: Conran Octopus. • Klitzman, S. & Stellman, J. (1989). The impact of the physical environment on the psychological wellbeing of office workers. Social Science & Medicine, 29(6): 733-742. • Partonen, T. & Lonnqvist, J. (2000). Bright light improves vitality and alleviates distress in health people. Journal of affective disorders. 57 (1-3): 55-61. • Spurgeon, A., Gompertz, D. & Harrington, J. M. (1996). Modifiers of non-specific symptoms in occupational and environmental syndromes. Occupational and Environmental Medicine, 53: 361–366. • Vischer, J. C. (2007). The effects of the physical environment on job performance: towards a theoretical model of workspace stress. Stress and Health, 23: 175–184. • Salter, A. & Gann, D. (2003). Sources of ideas for innovation in engineering design. Research policy. 32(8):1309-1324. • Yu, S., Gu, G., Zhou, W. & Wang, S. (2008). Psychosocial work environment and wellbeing: a cross-sectional study at a thermal power plant in China. Journal of occupational health, 50: 155-162. Workload

• Baxter, J., Gray, M., Alexander, M., Strazdins. & Bittman, M. (2007). Mothers and fathers with young children: Paid employment, Caring and wellbeing. Social psychology research paper (SSRN). Number 30. • Beauregard, A., Basile, K. & Canonico, E. (2013). Home is where the work is: A new study of homeworking in ACAS – and beyond. Research paper, ACAS. Last accessed on the 18/11/2018 at the following link: http://m.acas.org.uk/media/pdf/f/2/Home- is-where-the-work-is-a-new-study-of-homeworking-in-Acas_and-beyond.pdf • Blyton, P. (1989). Hours of work. In R. Bean. International Labor Statistics. London: Routledge. • Burke. R., Koyuncu, M., Durna, U., Cicek, R. & Fiksenbaum, L. (2010). Workload, Work satisfaction and psychological wellbeing among nurses in Turkish hospitals. Industrial Relations and Human Resources Journal, 12(3):41-56.

• Christensen, K. & Staines, G. (1990). Flextime. A viable solution to work family conflict? Journal of family issues, 4: 455-477. • Dale, A. J. & Parfitt, G. (1996). Good Health – is it worth it? Mood states, physical wellbeing, job satisfaction and absenteeism in members and non-members of British corporate health and fitness clubs. Journal of occupational and organizational psychology, 69: 121-134. • De Menezes, L. & Kelliher, C. (2011). Flexible working and performance: A systematic review of the evidence for a business case. International journal of Management review, 13(4): 452-474. • Hobfoll, S.E. (1989). Conservations of resources: A new attempt of conceptualizing stress. American Psychologist, 44: 513-524. • Ilies, R., Dimotakis, N. & De Pater I. (2010). Psychological and physiological reactions to high workloads: Implications for wellbeing. Personnel psychology, 63 (2): 407-436. • Karasek, R. (1979). Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign. Administrative Science Quarterly, 24(285): 308. • Leonard, C., Fanning, B., Attwood., J. & Buckley, M. (1998). The effect of fatigue, sleep deprivation and onerous working hours on the physical and mental wellbeing of pre-registration house officers. Irish Journal of Medical Science, 167:22-25. • Lundberg, U. & Frankenhaeuser, M. (1999). Stress and workload of men and women in high-ranking positions. Journal of Occupational Health Psychology, 4(2), 142-151. • Maruyama, S., Kohno., K & Morimoto, K. (1995). A study of preventive medicine in relation to mental health among middle-management employees (Part 2) – Effects of long working hours on lifestyles, perceived stress and working-life satisfaction among white collar middle management employees. Japanese Journal of Hygiene, 50: 849-860. • Page, K. & Vella-Brodrick, D. (2009). The “What”, “Why” and “How” of employee wellbeing: A New Model. Social Research Indicators, 90 (3): 441-458. • Repetti, R. (1993). The effects on workload and the social environment at work on health. In I.Goldberger & S.Bresnitz, Handbook of stress: Technical and clinical aspects. New York: Free press. • Rhoades, L. & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4): 698-714. • Rosa, R., Colligan, M. & Lewis, P (1989). Extended work days: Effects of 8 and 12 hour rotating schedules on performance, subjective wellbeing, alertness, sleep patterns and psychological variables. Work and Stress, 3: 21-32. • Rydstedt, L. W., Johansson, G. & Evans, G. W. (1998). A longitudinal study of workload, health and wellbeing among male and female urban bus drivers. Journal of Occupational & Organizational Psychology, 71: 35– 45. • Sparks, K., Cooper, C., Fried, Y. & Shirom, A. (1997). The effects of hours of work on health: a meta-analytic review. Journal of Occupational and Organizational psychology, 70 (4): 391-408. • Uehata, T. (1991). Karoshi due to occupational stress-related cardiovascular injuries among middle-aged workers in Japan. Journal of Science Labour, 67:20-28.

• Vaganay, A., Canonico, E. & Courtin, E. (2016). Challenges of work-life balance faced by working families. Evidence Review, European commission paper, May 2016. • Van der Doef M. & Maes, S. (2010). The Job Demand-Control (-Support) Model and psychological wellbeing: a review of 20 years of empirical research. An international journal of work, health and organizations, 13 (2): 87-114. • Virtanen, M., Heikkilä, M., Jokela, M., Batty., D., Vahtera, J., & Kivimäki, M. (2012). Long working hours and coronary heart diseases: A systematic review and meta - analysis. American Journal of Epidemiology, 1(12): 586-596. Job control and autonomy

• Berg, J., Dutton, J. & Wrzesniewski, A. (2007). What is job crafting and why does it matter. • Berg, J., Wrzesniewski, A. & Dutton, J. (2010). Perceiving and responding to challenges in job crafting at different ranks: When proactivity requires adaptivity, Journal of Organizational Behavior, 31 (2‐3):158-186. • Bindl, U. K., Parker, S. K., Totterdell, P. & Hagger-Johnson, G. (2012). Fuel of the self- starter: How mood relates to proactive goal regulation. Journal of Applied Psychology, 97(1): 134-150. • Campion, M. & McClelland, C. (1991). Interdisciplinary examination of the costs and benefits of enlarged jobs: A job design quasi-experiment. Journal of Applied Psychology, 76(2): 186-198. • Chirkov, V., Ryan, R. M., Kim, Y. & Kaplan, U. (2003). Differentiating autonomy from individualism and independence: A self-determination theory perspective on internalization of cultural orientations and wellbeing. Journal of Personality and Social Psychology, 84(1): 97-110. • Cooper, C. & Dewe, P. (2008). Well-being—absenteeism, presenteeism, costs and challenges. Occupational medicine, 58(8), 522-524. Davis, K. (1963). The case for participative management. Business Horizons, (6): 55-60 • de Rijk, A., Le Blanc, P., Schaufeli, W. & de Jonge, J. (1998). Active coping and need for control as moderators of the job demand-control model: eVects on burnout. Journal of Occupational and Organizational Psychology, 71: 1-18. • Deci, E. & Ryan, R. (2000). The “what” and “why” of goal pursuits: Human needs and the self-determination of behaviour. Psychological Inquiry, 11, 319–338. • Fuller, B. & Marler, L. (2009). Change driven by nature: A meta-analytic review of the proactive personality literature. Journal of vocational behavior, 75(3):329-345. • Ganster, D. (1989). Worker control and wellbeing: A review of research in the workplace. In S. L. Sauter, J. J. Hurrell, Jr. & C. L. Cooper (Eds.), Job control and worker health: 3–24. New York: Wiley. • Hackman, J. & Oldham, G. (1976). Motivation through the design of work: test of a theory. Organizational Behavior and Human Performance, 16(2): 250-279. • Hausser, J., Mojzisch, A, Niesel, M. & Schultz-Hardt, S. (2010). Ten years on: a review of recent research on the job-demands-control (support) model and psychological wellbeing. Work & Stress, 24(1):1-35.

• Mullarkey, S., Jackson, P., Wall, T., Wilson, J. & Grey -Taylor, S. (1997). The impact of technology characteristics and job control on worker mental health. Journal of Organizational Behavior, 18: 471-489. • Parker, S. & Collins, C. (2010). Taking stock: Integrating and differentiating multiple proactive behaviours. Journal of Management, 36: 633–662. • Raub, S. & Liao, H. (2012). Doing the right thing without being told: Joint effects of initiative climate and general self-efficacy on employee proactive customer service performance. Journal of Applied Psychology, 97(3): 651-667. • Sagie, A. & Aycan, Z. (2003). A cross-cultural analysis of participative decision-making in organisations. Human relations, 56(4):473-553. • Salanova, M. & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behaviour. International Journal of Human Resource Management, 19: 116–131. • Schaufeli, W.B. & Taris, T.W. (2014). A critical review of the job demands-resources model: implications for improving work and health, in Bauer, G. and Hämmig, O. (Eds), Bridging Occupational, Organizational and Public Health, Springer, Dordrecht, pp. 43-68. • Sonnentag, S. & Starzyk, A. (2015). Perceived prosocial impact, perceived situational constraints, and proactive work behavior: Looking at two distinct affective pathways. J. Organiz. Behav., 36: 806–824 • Spector, P. (1987). Interactive effects of perceived control and job stressors on affective reactions and health outcomes for clerical workers. Work and Stress, 1: 155-162. • Strauss, K., Griffin, M. A. & Rafferty, A. E. (2009). Proactivity directed toward the team and organization: The role of leadership, commitment, and confidence. British Journal of Management, 20: 279-291. • Veldhoven, M., de Jonge, J, Broerse, S, Kompier, M & Meijman, T. (2002). Specific relationships between psychosocial job conditions and job-related stress: A three level analytic approach. An international journal of work, health and organizations, 16 (3): 207-228. • Vroom, V. (1973). New look at managerial decision making. Organizational Dynamics, (Spring), 66-80. • Wrzesniewski, A. (2003). Finding positive meaning in work. Positive organizational scholarship: Foundations of a new discipline, 296-308. • Wrzesniewski, A. & Dutton, J. E. (2001). Crafting a job: Re-visioning employees as active crafters of their work. Academy of Management Review, 26: 179–201. • Wrzesniewski, A., LoBuglio, N., Dutton, J. & Berg, J. (2013). Job Crafting and Cultivating Positive Meaning and Identity in Work, in Arnold B. Bakker(ed.) Advances in Positive Organizational Psychology, Volume 1, Emerald Group Publishing Limited: 281 – 302. • Wrzesniewski, A., McCauley, C., Rozin, P. & Schwartz, B. (1997). Jobs, careers, and callings: People's relations to their work. Journal of research in personality, 31 (1): 21-33.

• Wu, C. &, Parker, S. (2017). The Role of Leader Support in Facilitating Proactive Work Behavior: A Perspective from Attachment Theory. Journal of Management, 43 (4): 1025 – 1049. Security and change

• Ashford, S., Lee, C. & Bobko, P. (1989). Content, Cause, and Consequences of Job Insecurity: A Theory-Based Measure and Substantive Test. Academy of Management, 32(4): 803-829. • Bernhard-Oettel, C., Sverke, M. & De Witte, H. (2005). Comparing three alternative types of employment with permanent full-time work: how do employment contract and perceived job conditions relate to health complaints? Work Stress, 19:301–31. • Bernstrøm, V., Drange, I. & Mamelund, S. (2018). Employability as an alternative to job security. Personnel Review. doi: 10.1108/pr-09-2017-0279. • Berntson, E. & Marklund, S. (2007). The relationship between perceived employability and subsequent health. Work Stress, 21:279–292. • Berntson, E., Näswall, K. & Sverke, M. (2010). The moderating role of employability in the association between perceived job insecurity and exit, voice, loyalty and neglect. Economic and Industrial Democracy. 31(2):215-230. • Berntson, E., Sverke, M. & Marklund, S. (2006). Predicting perceived employability: human capital or labor market opportunities? Econ Independent Democracy, 27:223–244. • Borg, I. & Elizur, D. (1992). Job insecurity: correlates, moderators and measurement. International Journal of Manpower, 13:13–26. • Borg, V., Kristensen, T.S., Burr, H. (2000). Work environment and changes in self rated health: a five year follow up study. Stress and Health, 16(1): 37-47. • Burke, R. (1998). Correlations of job insecurity among recent business school graduates. Employee relations, 20:92-100. • Cheng, G. & Chan, D. (2008). Who suffers more from job insecurity? A meta-analytic review. Applied Psychology, 57:272–303 • De Cuyper, N., Bernhard-Oettel, C., Berntson, E., De Witte, H. & Alarco, B. (2008). Employability and employees’ wellbeing: mediation by job insecurity. J Applied Psychology, 57:488–509. • de Rijk, A., Le Blanc, P., Schaufeli, W. & de Jonge, J. (1998). Active coping and need for control as moderators of the job demand-control model: effects on burnout. Journal of Occupational and Organizational Psychology, 71: 1-18. • De Spiegelaere, S., Van Gyes, G., De Witte, H., Niesen, W. & Van Hootegem, G. (2014). On the Relation of Job Insecurity, Job Autonomy, Innovative Work Behavior and the Mediating Effect of Work Engagement. Creativity and Innovation Management, 23: 318–330. • De Witte H. & Näswall K. (2003). Objective versus subjective job insecurity: consequences of temporary work for job satisfaction and organizational commitment in four European countries. Economist Independence Democracy, 24:149–188.

• Forrier, A. & Sels, L. (2003a). Temporary employment and employability: training opportunities and efforts of temporary and permanent employees in Belgium. Work Employ Soc. 17:641–666. • Fugate, M., Kinicki, AJ. & Ashforth, BE. (2004). Employability: a psycho-social construct, its dimensions and applications. J Vocat Behav., 65:14–38. • Guest, D. & Conway, N. (2004). Employee wellbeing and the psychological contract. A report for the CIPD - CIPD Publishing. • Hellgren, J. & Sverke M. (2003). Does job insecurity lead to impaired wellbeing or vice versa? Estimation of cross-lagged eVects using latent variable modeling. Journal Organizational Behavior, 24:215–236. • Kinnunen, U., Mauno, S., Nätti, J & Happonen, M. (2000). Organizational Antecedents and Outcomes of Job Insecurity: A Longitudinal Study in Three Organizations in Finland. Journal of Organizational Behavior, 21 (4): 443-459. • Kirves, K., De Cuyper, N., Kinnunen, U. & Natti, J. (2011). Perceived job insecurity and perceived employability in relation to temporary and permanent workers' psychological symptoms: a two samples study. International archives of occupational and environmental health, 84(8):899-909. • Mauno, S., Kinnunen, U., Mäkikangasm, A. & Nätti J. (2005). Psychological consequences of Fixed-term employment and perceived job insecurity among health care staff. European J Work Organ Psychol., 14:209– 238. • Roskies, E. & Louis-Guerin, C. (1990). Job insecurity in managers: Antecedents and consequences. J. Organizational Behavior, 11: 345–359. • Sparks, K., Faragher, B. & Cooper, C. (2001). Wellbeing and occupational health in the 21st century workplace. Journal of Occupational and Organizational psychology, 74 (4): 489-509. • Sverke, M., Hellgren, J. & Näswall, K. (2002). No security: a meta-analysis and review of job insecurity and its consequences. J Occupational Health Psychol., 7:242–264 • Wittekind, A., Raeder, S. & Grote, G. (2010). A longitudinal study of determinants of perceived employability. J Organ Behavior, 31:566–586. Relationships at work

• Avolio, J., Bass, B. & Jung, D. (1999). Re-examining the components of transformational and transactional leadership using the Multifactor Leadership. Journal of Occupational and Organizational Psychology, 72: 441–462. • Bass, B. (1990). From transactional to transformational leadership: Learning to share the vision. Organizational Dynamics,18(3):19-31. • Burke, R. (1998). Correlations of job insecurity among recent business school graduates. Employee relations, 20:92-100. • Chen, S., Uen, J. & Chen, C. (2016). Implementing high performance HR practices in Asia: HR practice consistency, employee roles, and performance. Asia Pacific Journal of Management, 33(4): 937.

• Connell, J., Ferres, N. & Travaglione, T . (2003). Trust in the Workplace: The Importance of Interpersonal and Organizational Support. Journal of Management Research, 3(3):113-118. • Cooper, C. & Cartwright, S. (1994). Healthy Mind; Healthy Organization— A Proactive Approach to Occupational Stress. Human Relations, 47(4):455-471. • Danna, K. & Griffin, R. (1999). Health and Wellbeing in the Workplace: A Review and Synthesis of the Literature. Journal of Management, 25 (3):357-384. • De Clercq, D. & Belauste I. (2017). Overcoming the dark side of task conflict: Buffering roles of transformational leadership, tenacity, and passion for work. European Management Journal, 35(1): 78. • Ganster, D. (1989). Worker control and wellbeing: A review of research in the workplace. In S. L. Sauter, J. J. Hurrell, Jr. & C. L. Cooper (Eds.), Job control and worker health: 3–24. New York: Wiley. • Grant, A. (2012). Leading with Meaning: Beneficiary Contact, Prosocial Impact, and the Performance Effects of Transformational Leadership. Academy of management journal, 55(2): 458-476. • Gregersen, S., Vincent-Höper, S. & Nienhaus, A. (2016). Job-related resources, leader–member exchange and wellbeing – a longitudinal study. Work & Stress, 30(4): 356. • Gumus, S., Sukru, M., Murat, E. & Gumus, E. (2018). A systematic review of studies on leadership models in educational research from 1980 to 2014. Educational Management Administration & Leadership, 46(1): 25. • Harris, M., Heller, T. & Braddock, B. (1988). Sex Differences in Psychological Wellbeing During a Facility Closure. Journal of management, 14(3):391-402. • Hoel, H. & Cooper, C. (2000). Destructive conflict and bullying at work. Sponsored by the British Occupational Health Research Foundation (BOHRF) Manchester School of Management University of Manchester Institute Science and Technology (UMIST). • Hoel, H., Rayner, C. &Cooper, C.L. (1999). Workplace bullying. In C.L. Cooper and I.T. Robertson (eds) International Review of Industrial and Organizational Psychology, 14, 195-230. • Howell, J. & Avolio, B. (1993). Transformational leadership, transactional leadership, locus of control, and support for innovation: Key predictors of consolidated- business-unit performance. Journal of Applied Psychology, 78(6): 891-902. • Kiefer, T. (2005). Feeling bad: antecedents and consequences of negative emotions in ongoing change. J. Organiz. Behav., 26: 875–897. • Kuvaas, B. & Dysvik, A. (2010). Exploring alternative relationships between perceived investment in employee development, perceived supervisor support and employee outcomes. Human Resource Management Journal, 20: 138–156. • Kvale, A., Havig & Hollister, B. (2017). How Does Leadership Influence Quality of Care? Towards a Model of Leadership and the Organization of Work in Nursing Homes, Ageing International.

• Lingard, H. & Francis, V. (2006). Does a supportive work environment moderate the relationship between work‐family conflict and burnout among construction professionals? Construction Management and Economics, 24(2), 185-196. • Liu, J., Siu, O.-L. & Shi, K. (2010). Transformational Leadership and Employee Wellbeing: The Mediating Role of Trust in the Leader and Self-Efficacy. Applied Psychology, 59: 454–479. • Maertz, C. P., Griffeth, R. W., Campbell, N. S. & Allen, D. G. (2007). The effects of perceived organizational support and perceived supervisor support on employee turnover. J. Organiz. Behav., 28: 1059–1075. • Mathisen, G., Einarsen. S. & Mykletun, R. (2011). The Relationship Between Supervisor Personality, Supervisors’ Perceived Stress and Workplace Bullying. Journal of Business Ethics, 99(4): 637–651. • McKee, M., Driscoll, C ., Kelloway, K. & Kelley, E .(2011). Exploring linkages among transformational leadership, workplace spirituality and wellbeing in health care workers. Journal of Management, Spirituality & Religion Volume 8(3). • Montano, D., Reeske, A., Franke, F. & Hüffmeier, J. (2017). Leadership, followers' mental health and job performance in organizations: A comprehensive meta-analysis from an occupational health perspective. Journal of Organizational Behavior, 38 (3): 327. • O'Driscoll, M. P., Poelmans, S., Spector, P. E., Kalliath, T., Allen, T. D., Cooper, C. L. & Sanchez, J. I. (2003). Family-responsive interventions, perceived organizational and supervisor support, work-family conflict, and psychological strain. International Journal of Stress Management, 10(4): 326-344. • Rayner, C. (1997). The incidence of workplace bullying. Journal of Community and Applied Social Psychology, 7, 249-255. • Sosik, J. & Godshalk, V. (2000). Leadership Styles, Mentoring Functions Received, and Job-Related Stress: A Conceptual Model and Preliminary Study. Journal of Organizational Behaviour, 21(4):365-390. • Sun, J., Chen, X. & Zhang, S. (2017). A Review of Research Evidence on the Antecedents of Transformational Leadership. Education Sciences, 7(1): 15. • Terry, D. J., Nielsen, M. & Perchard, L. (1993). Effects of work stress on psychological wellbeing and job satisfaction: The stress-buffering role of social support. Australian Journal of Psychology, 45: 168–175. • Vecchio, R.P. (2000). Negative Emotion in the Workplace: Employee Jealousy and Envy. International Journal of Stress Management, 7: 161. • Walumbwa, F. O., Orwa, B., Wang, P. & Lawler, J. J. (2005). Transformational leadership, organizational commitment, and job satisfaction: A comparative study of Kenyan and U.S. financial firms. Human Resource Development Quarterly, 16: 235– 256. • Young, L & Daniel, K. (2003). Affectual trust in the workplace. The International Journal of Human Resource Management, 14(1): 139-155.

Organisational justice

• Cohen-Charash & Spector, P. (2001). The role of justice in organizations: A meta- analysis. Organizational Behavior and Human Decision Processes., 86 (2) :278-321. • Colquitt, J. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3): 386-400. • Elovainio, M., Kivimäki, M. & Helkama, K. (2001). Organizational justice evaluations, job control, and occupational strain. Journal of Applied Psychology, 86(3): 418-424. • Farndale, E., Hope-Hailey, V. & Kelliher, C. (2011). High commitment performance management: The roles of justice and trust. Personnel Review, 40(1): 5-23. • Folger, R. & Konovsky, M. (1989). Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions. Journal of Management, 32(1): 115-13. • Fox, S., Spector, P. & Miles, M. (2001). Counterproductive Work Behavior (CWB) in Response to Job Stressors and Organizational Justice: Some Mediator and Moderator Tests for Autonomy and Emotions. Journal of Vocational Behavior, 59(3):291-309. • Francis, L. & Barling, J. (2005). Organizational injustice and psychological strain. Canadian Journal of Behavioral Science, 37(4): 250-261. • Harris, K., Martha, C., Andrews, K. & Kacmar, M. (2007). The Moderating Effects of Justice on the Relationship Between Organizational Politics and Workplace Attitudes. Journal of Business and Psychology, 22(2):135-144. • Heponiemi, M., Elovainio, A. & Kouvonen, A. (2011). The effects of ownership, staffing level and organisational justice on nurse commitment, involvement, and satisfaction: A questionnaire study. International journal Elsevier, 48(12):1551–1561. • Kelloway, E. K. & Day, A. L. (2005). Building healthy workplaces: What we know so far. Canadian Journal of Behavioral Science, 37(4): 223-235. • Rae, K. & Subramaniam, N. (2008). Quality of internal control procedures: Antecedents and moderating effect on organizational justice and employee fraud. Managerial Auditing Journal, 23(2):104-124. • Skarlicki, D. & Folger, R. (1997). Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology, 82(3), 434-443. • Tepper, B. (2001). Health Consequences of Organizational Injustice: Tests of Main and Interactive Effects. Organizational Behavior and Human Decision Processes,86(2): 197-215. • Zhu Yun, RN., Liu., C., Guo, B., Zhao, L. & Lou, Z. (2015). The impact of emotional intelligence on work engagement of registered nurses: the mediating role of organizational justice. Journal of clinical nursing, 24(15-16):2115-2124. Work-life balance

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