COMPANY NEWS FOR EMPLOYEES NEW CONTROL ROOM AND FRIENDS AWARD NEWS OF COLUMBIA I CARE UPDATE 43rd EDITION WINTER 2018 LIFE ONBOARD

MESSAGE We absolutely did. and you should be proud FROM Its intention is simply to of that, as we are certainly MARK O’NEIL remind and re-emphasise proud of you. what makes this company Dear Colleagues, so special and that Our procurement platform everything we do must GenPro is developing nicely As has been highlighted focus on the quality of the and is focussing its efforts by our Chairman, 2018 service we provide to our on building up the supplier has been a tough year clients. If we CARE for each platform. With over 800 for various sectors within other, for our clients, for our participating vessels and the shipping industry, with suppliers and contractual consequently considerable increasing geopolitical and partners, for the culture, purchasing power, GenPro economic uncertainty core values and policies of will not only ensure clients expected in 2019 and beyond. this Company, we can gen- the best possible prices on These unsettled times uinely achieve anything we supplies and consumables, require flexibility, proactivity, put our minds to. but will also ensure that reactivity, a positive mindset So successful have we the clients receive the which considers challenges been with I CARE that benefit of any volume as opportunities, and some of our clients will rebates from suppliers. (above all) focussed, now require their other In this respect, it is unlike motivated, cohesive and management and maritime any other procurement selfless teamwork. I am service providers to platform in the market. very happy to say that the implement similar Our Hospitality training Columbia Family is in good approaches. offering UHI is similarly shape to deal with whatever developing nicely, as is our opportunities come our way! On the business front, superyacht management 2019 will see in excess of company Swiss Ocean. 2018 has seen us adopt 30 new vessels coming All three of these companies the I CARE campaign and into management which is should see very positive (now) philosophy with great news and is down to results through 2019. tremendous success. The the quality of the service I CARE philosophy causes we provide to our existing Columbia Cruise us to re-focus our attention clients, our reputation and Services goes from on our culture, our core brand, and the considerable strength to strength and values, our policies and our efforts of our marketing is now a market leader service to our clients. team and each and every in third party cruise Its intention is certainly one of you. Each one of management. not to suggest that we did you is an invaluable As with all our products not CARE in the past. ambassador of this company, and services, our 06 uncompromising focus On training, we are the first has been on quality of management company to service rather than growth adopt the Adobe e-learning for the sake of it, and this App based platform which is being recognised in the will improve and enhance market. Existing clients are our remote crew training entrusting us with more capability. Crew members and more of their vessels, will be able to access and new clients are looking training modules on their to work with us on new tablets, laptops and mobiles cruise projects. Exciting via Apps, whether onboard times for us all. or ashore or on leave. This is a further example the service we provide in Our Performance of Columbia using relevant everything that we do. Optimisation Control technology to enhance Room opened formally its services. We have also Finally, we have been very on 14th December 2018, radically updated our busy this year in establishing attended by the Cyprus website and our Crew strategic partnerships with Deputy Minister of Shipping. Connect and Client like-minded and quality This market-leading facility Connect Portals allowing organisations. 2019 will see will not only provide our our crews and clients the announcement of joint clients with the ability to greater visibility and ventures in Dalian China, optimise on safety and transparency of relevant Jakarta Indonesia and passage/route/weather information. other countries. planning, it will also optimise on crew training/rotation, We are actively looking Columbia is expanding maintenance (including into expanding our and looking for the preventative maintenance maritime services platform opportunity to expand techniques), minimising by including consultancy and improve its service loading/discharging port services to operators offering to its clients and delays, performance (speed and financial services potential clients all the time. and consumption) and other providers across the commercial parameters spectrum of our expertise, 2019 will be a year of required by charterers. catering management, challenges and opportunities. The Control Room services environmental services etc. We need to act and think as will be offered to our a cohesive, caring unit, above managed clients, but also We will always ensure that all being uncompromising in to non-managed clients the Columbia brand is the top quality of the service and to charterers and protected by religiously we provide and never commodity traders. focussing on the quality of accepting anything less; 07 always looking at ways in which our service offering can be improved and widened; and always looking for like-minded clients and potential clients, and partners, with which to cooperate and collaborate.

Thank you all for your commitment, loyalty and efforts wherever you are, ashore or onboard. Each one of you matters. Each one of you is vital to the continued success of Columbia.

Mark O’Neil L-R: Mr. Dirk Fry, Mr. Heinrich Schoeller, President Mrs. Anne-Marie Neokleous and Mr. Phivos Vakis Columbia Shipmanagement celebrating a toast with our CSM Limassol staff

08 COLUMBIA OPENS NEW PERFORMANCE OPTIMISATION CONTROL ROOM

Taking Optimisation To The Next Level

Columbia Shipmanagement formally opened its high tech Performance Optimisation Control Entrance to the Control Room Room on Friday 14th December 2018 in Cyprus. The opening ceremony was attended by Ms Natasa Pilides, Cyprus Deputy Minister of Shipping.

The focus of the Control Room is on Performance Optimisation. When full functionality roll-out is Deputy Minister of Shipping Ms. Natasa Pilides complete, the Control and Mr. Mark O’ Neil Room will be manned 24/7 by qualified personnel who will optimise vessel safety, performance (speed, consumption, delay, weather routing), disaster avoidance and maintenance (including preventative and contractual compliance).

Web-based, it can be easily uploaded to other Columbia offices and clients’ offices allowing remote monitoring. Captain Pankaj Sharma, Manager of the Control Room 09 Captain Pankaj Sharma, Manager of the Control Room, is a project management professional with years of experience managing control rooms. Mr Sharma commented; “Centralising our operations will give us the ability to better deal with fast-changing scenarios and developments as they happen. With 24/7/365 support, our goal is to Mr. Schoeller and guests during the live presentation have even faster decision making and greater visibility by using modern technology to achieve cost efficient vessel operations.”

The Control Room will be a management hub, seamlessly connecting to technical, marine, crew and commercial management departments and functions. Mr. Socrates Theodossiou, Co-CEO of Tototheo Maritime, with Mr. Mark O’ Neil Columbia’s President Mark O’Neil in his opening address stated “ This project has been made possible through the excellent collaboration and support of our project partners Tototheo Maritime”, adding “It is a visible and tangible example of how digitalisation and technology can be harnessed for optimisation of vessel operation and management. The newly-opened Columbia Control Room 10 Not only will it make us more attractive to our clients and potential clients, it will also make our clients more attractive to the market through opti- mised operation. The Performance Optimisation Control Room demonstrates Columbia’s commitment to its clients and to the Mr. Schoeller viewing the tracking system provision of a thoroughly modern, digitalised and data by combining vessel - vessels and shore optimised service.” reported data with indus- operations try information and inputs, - monitoring performance Before cutting the ribbon including (amongst others): - maintenance Deputy Minister Pilides •voyage (our approach to dealing stated: “The launch of the •hull and propeller with equipment Control Room is a vivid •engine and other systems breakdowns will change example of the company’s •fuel quality performance from reactive to proactive) dedication to safety and •connectivity to 3rd - crew management / optimisation of performance. party systems rotation This new addition to the •environmental compliance - commercial parameters company’s advanced technological systems will Focus on Optimisation Client Benefits enable efficient monitoring All aspects of vessel’s The advantage of being of the company’s fleet and performance will be web-based is that the prompt rectification in case closely monitored to Control Room can be performance issues arise.” ensure full optimisation replicated in any location of speed and consumption, and in each of our client’s A number of key operational preventative maintenance, offices. The Control Room areas will be streamlined, delay time at ports, functionality will help us to including: technical, and Charter improve our management Party performance. processes and procurement Overview of Fleet processes generally. Performance With the launch of our Cost savings for our Our Control Room new Control Room, clients will be significant. operators will have full we shall streamline access to fleet performance efficiency for: Editorial Team

11 COLUMBIA Mr. Euripides Evriviades.

ATTENDS IMO During his presentation, ASSEMBLY Mr. Hadjipetrou remarked on IN LONDON the importance and strength of the ship management Columbia Cyprus’ Managing sector in Cyprus, highlighting Director Andreas the ship manager’s role in Hadjipetrou attended the the implementation of IMO IMO assembly held in conventions on ways forward London on 4th December to improve optimisation, 2018 as part of the Cyprus environmental protection delegation together with the and quality of life at sea. Deputy Minister of Shipping, Columbia is proud to L-R: Ms. Natasa Pilides and the have contributed towards Mr. Andreas Hadjipetrou, High Commissioner of the maritime industry Ms. Natasa Pilideas, Cyprus in London, for over 4 decades. Mr. Euripides Evriviades

DEPUTY MINISTER OF SHIPPING VISITS CSM CYPRUS

Ms. Natasa Pilides, Deputy Minister of Shipping, visited our offices in Limassol on 19th November for a meeting with Mr. Schoeller and our Directors.

Columbia expressed full support to the Deputy Minister in her efforts to further improve the competitiveness From left to right: of Cyprus as a Mr. Phivos Vakis, Ms. Natasa Pilides, Maritime center. Mr. Heinrich Schoeller and Mr. Andreas Hadjipetrou

12 I CARE Below is a brief timeline of UPDATE just some of the main developments since June Much has been achieved in 2018: the short time since • Mr. Mark O’Neil personally introduced the I CARE Columbia launched its campaign in June along with an action plan to all CSM company-wide I CARE Cyprus, Germany and Singapore staff. campaign in June 2018, since adopted as a philosophy. A further October update was given by Mr. O’Neil in person, during a company meeting in the CSM The I CARE philosophy Cyprus garden. Both Cyprus updates were filmed causes us to re-focus our for distribution to all offices, agencies and fleet to convey attention on our culture, our the I CARE message going forward. core values (respect, loyalty, competence, accountability • An I CARE brand was created for circulation and passion), our policies via an intensive internal marketing campaign. This included and our service to our the circulation of posters and banners to all CSM offices, clients. It is also a way of agencies and vessels. re-emphasising what makes this company so special, • The Open Reporting System poster was updated both onshore and at sea. and distributed to our offices and fleet.

• I CARE updates were communicated worldwide via our Staff and Crew portals.

• Departmental meeting agenda’s now includes I CARE as the first discussion point in all CSM offices and agencies worldwide as well as to our entire fleet, which will be held during HSE meetings.

13 • CSM Crew check-list forms have been updated in order to focus on the I CARE philosophy during crew briefings, appraisals or promotion interviews. Going forward shore staff appraisal forms will include the I CARE element. It is now also included as part of new staff induction sessions.

• All in-house training and crew seminars now incorporate the I CARE philosophy.

• Technical and Marine Superintendents have been instructed to address I CARE and company culture as topics during all vessel visits & inspections.

• The Technical Inspection report has been modified to include ‘I CARE’ philosophy. Marine Inspection reports will also reflect the outcome of ‘I CARE’ discussions onboard.

- During the campaign stage, the I CARE Hall of Fame was implemented both in the office and onboard the vessels. Columbia wants to recognise employees who make an exemplary contribution to the company or demonstrate behavior which exemplifies the I CARE philosophy. This was later re-named as the ‘Wall of Recognition’, which recognises colleagues on an ad hoc basis who go the extra mile or make special efforts that show they care. Nominated colleagues are featured on our staff and crew portals.

Additional ‘Good News’ stories are shared via our internal staff and crew portals, as an example to encourage our colleagues. The I CARE Philosophy has seen an overwhelming response from our staff and crew. A few examples follow in these next pages.

If you have a suggestion to make, please contact our I CARE team: [email protected]

14 I CARE IN ACTION - INITIATIVES FROM THE COLUMBIA FAMILY Captain Victor Eremia introduced blood pressure check-ups onboard MV ‘ASIA ZIRCON 1’ in order to monitor the crew’s health condition. The initiative was embraced so positively by the entire crew that this check-up has since been scheduled on a regular monthly basis.

Our colleagues from the QSHE Department in the Singapore office decided to re-iterate their pledge to our Values by making a symbolic set of I CARE mugs, each with a different value

Captain Borislav Damyanov shared a photo of his crew’s New Year party o/b MV Asia Opal in the Indian Ocean. Crew gifts were creatively arranged to highlight the ‘I CARE’ message 15 Technical Fleet Manager Salvador Respeto from CSM Singapore proposed an idea for the “Initial Emergency Notification Checklist” which could be laminated and inserted inside the transparent phone covers of company-issued mobile phones, including the emergency phone. This is a convenient tool, especially when receiving emergency calls at inconvenient locations e.g. trains, bus etc.

Another initiative from CSM Singapore was taken by our colleagues TSI Rogelio Escobido, TFM Salvador Respeto and CSI Rina Calahatian who visited ‘ASIA EMERALD I’ at anchorage during bunkering. They surprised the crew (below)with specially decorated chocolate cakes. The cakes were enjoyed by all during the meeting and discussion about the I CARE philosophy.

16 Personal development is the theme of an initiative from Georgina Fakonti and Constantinos Agathocleous, (CSM Cyprus) who proposed the idea of viewing TEDx video talks on a weekly basis before Insurance & Claims departmental meetings. TEDx talks are short 8-15 minute videos which share ideas on different topics (www.ted.com).

Thanks to Deputy Director Aleks Bosov at our St. Petersburg office for sharing this photo of MRM Course participants with their ‘I Care’ mugs (‘Kruzhka’). The mugs were specially made as gifts for the participants.

CSM CHRISTMAS DONATION

As part of our caring for community, Columbia Cyprus donated a carload of grocery goods together with a monetary donation on 20th December 2018 to a ‘com- munity supermarket’ which is co-ordinated by the Limassol Municipality for families in need. Donations included dry food, nappies and tinned products.

17 AWARD NEWS Columbia wins YoungShip Company Award

We are honoured to announce that Columbia Shipmanagement Cyprus has been chosen as this year’s recipient of the Managing Director Mr. Andreas Hadjipetrou ‘YoungShip Company Award’. receiving the award on behalf of Columbia Award’ is given annually Awards was established YoungShip Cyprus was to companies that lead in 2016, in order to provide founded in 2012 as a branch the way and support a platform where of YoungShip International the next generation of innovation and leadership which is non-profit future maritime leaders. among young executives organisation with of the industry are branches around the world. The YoungShip Cyprus celebrated. The ‘YoungShip Company To learn more about YoungShip visit: www.youngship.com

Columbia receives Green Flag Environmental Award In June 2018 the Port of Long Beach awarded Columbia Shipmanagement with the Green Flag environmental achievement award for compliance with the programme for the previous 12-month period in 2017. The award recognises vessel operators’ Programme is a voluntary speed reduction zone, their achievement of slowing vessel speed reduction speed is measured and vessels down to 12 knots or programme aimed at recorded by the Marine less within 40 nautical miles reducing smog-forming Exchange of Southern (nm) of Point Fermin (near emissions and diesel California. The programme the entrance to the Harbor). particulates from ships. prevents more than 1,000 tons a year of The Port’s Green Flag When vessels enter the air pollution.

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Event Highlights September - December 2018

SMM Georgia Invest Capital Capital Hamburg International Cyprus Link Forum, Link Forum, Shipping Bloomberg London New York Forum Event, London SEPTEMBER 2018

Mare Forum, Tokyo

OCTOBER

Cyprus YoungShip Japan Capital Shipping ShipCon Maritime Link Chamber conference, Daily event, Forum, Career Fair, Mare Limassol Tokyo Athens Limassol Forum, Dalian

NOVEMBER

Crew Ship Propeller Economist Connect, Management Club event, Manila, International event, London Philippines Round table Monaco debate, Limassol DECEMBER FILM CREWS VISIT CSM CYPRUS

Focus on Diversity

In November 2018, Young Ship made a short film on the topic of ‘Diversity Leads Innovation’ at our CSM Cyprus premises. The film clip featured various on this important topic. To view, please visit: shipping representatives, The film was later www.youtube.com/ including Andreas screened at the ShipCon watch?v= Hadjipetrou who spoke conference in Limassol. 7krZmwsfiRs&t=35s

GDPR Awareness

A UK-based film crew visited our Columbia CY office in week 46 to shoot a GDPR awareness film. The project was initiated by Steamship, with a view to highlighting how various industries are responding to GDPR issues.

Columbia was approached to participate, with a number of Columbia colleagues taking part onshore as well as onboard CSM CSM managed vessel Petrolina Ocean (below right).

The short film will be released by Steamship in approximately 6 months. 22 COLUMBIA LAUNCHES NEW WEBSITE

We are pleased to announce the launch of our re-designed Columbia website to mark our 40th anniversary milestone.

The new website has been designed to provide a user-friendly experience with improved navigtion and search functionality throughout the site.

The website features new sections on digitalisation and job opportunities, as well as a new Press section.

We have also included an updated Company Culture section where you can ‘Meet our People’ through short interviews, as well as links to our social media channels.

Editorial Team

To explore our new website visit: www.columbia-shipmanagement.com

23 SWISS OCEAN and leading yachting industry firm, as well as skills and YACHT experience in luxury MANAGEMENT operations, corporate NEWS and operational management. Our luxury superyacht management division, Mr. Ceard is also Vice Swiss Ocean, continues Chairman of the Asia Pacific The company organised a to strongly develop. Superyacht Association. successful event during the As the team grows and He is based primarily in Monaco Yacht Show last looks towards further the Hamburg office, and is September and participated expansion, Mr. Christophe responsible for leading and in the world’s largest event Ceard joined as Director coordinating the future for boat leisure industry, on 1st November 2018. expansion of Swiss Ocean METSTRADE in Amsterdam Mr. Ceard is an experienced and its operational last November. yachting professional with capabilities. Mr. Ceard spoke an extensive background to Compass about Swiss Swiss Ocean will in yacht management, Ocean’s plans for 2019: be exhibiting at Boot fast ferries, luxury Dusseldorf at the end of and hospitality industries. January 2019, which is the Swiss Ocean is planning to major event for the German Mr. Ceard brings with him increase its communication and central Europe market. a wealth of knowledge and presence in the In addition to providing of the yacht industry, having yachting world in the services to our main worked for a family office month to come. superyacht clientele

24 My name is Wilfredo if you listen respectfully U. Jamorabon, Staff Captain and then of course onboard one of the in return you will receive superyachts under the recognition and respect management of Swiss Ocean. from them, .. it´s the ultimate fulfillment. Yachting is a one of a kind experience... the ability to Teamwork is still an sail to some of the world’s essential part of working most beautiful locations.. onboard yachts regardless If you can adjust physically of the absence of and mentally to commercial purposes. Christophe Ceard the owners’ life style and from Middle East, Russia and work demands... Professional teamwork is Europe, Swiss Ocean will also focus on ‘new’ superyacht owners potential.

As part of the developing yacht scene in Asia, Swiss Ocean will be present at the Singapore Yacht Show in April 2019. Christophe Ceard Director Swiss Ocean Yacht Management

The link between the CSM resources, expertise and the team is paramount for Swiss Ocean. To highlight this link between ship and yacht, we would like to share the testimony of Willy Jamorabon, a long term CSM seafarer and currently Staff Captain on-board one of the most iconic yachts in the world. Columbia Restaurants team delivering provisions 25 onboard reefer and bulk follow set schedules and vessels, as well as a car need their staff to be carrier I then served versatile. onboard expedition cruise ships. From my experience the best way to handle World Discoverer unexpected requests (3rd Officer) and M/V Polaris is to smile and just do your (Second Officer. atmost to ensure it is done.

And now, almost 40 years I think the reason why later, I am Staff Captain on the sea offers yacht owners Mr. Wilfredo U. Jamorabon a superyacht which the perfect retreat from I joined in 1996. the world is the simple essential onboard yachts, joy of being out in the and to achieve this – you It is very gratifying to see ocean, especially when have to encourage the crew that my crewmates are on it’s calm. They are being and be patient when training the same page everytime the served with a smile, the new crew members. owners ask us to prepare or food is great and their do something, each knows yacht is spotless. I have been with Career exactly what needs to be Philippines Shipmanagement/ done, and they are also Columbia Shipmanagement enjoying their tasks. Wilfredo U. Jamorabon since 1979, starting as a Staff Captain Cadet. After working Yacht owners often do not Swiss Ocean Yacht Management

Swiss Ocean Yacht re-fit activities 26 UHI NEWS hospitality standards, training and professional UPDATE development, the founders, UHI United Hospitality management and trainers Institute was established of UHI are passionate about in 2017 by Columbia delivering training courses of through UHI’s qualified and Shipmanagement, and has the highest standards. well-trained staff. We’re been operating regionally pleased to announce that and internationally since United Hospitality Institute UHI has signed collaboration its inception. Ltd is pursuing its growth agreements with ‘’Lanitis through new pioneer Entertainment’’ and ‘’River To date, UHI has successfully services in exclusive Advice Ltd’’ to assist them delivered hospitality-training collaboration with well- with hospitality recruitment programs in our Training known clients of the from abroad via our pool Centers in Philippines, hospitality industry. of UHI qualified candidates. Poland, Romania, Ukraine UHI is carrying out marketing and Latvia and continue to UHI team has decided to campaigns, arrange inter- grow each year, building on adopt a proactive approach views, select candidates and our success and in-depth to customer care by then provide full training.’’ knowledge of the needs providing the owners of of our clients: Cruise-ships, cruise ships, of hotels/restau- Since our last Compass issue, Yachts, Casinos, Resorts, rants and of any other leisure United Hospitality Institute Hotels and Restaurants establishments, the ability to Ltd has launched two social located all over the world. offer an impeccable tailored media marketing campaigns Inspired by top-class service to their customers for our clients Lanitis Entertainment Ltd and River Advice /River Catering Ltd respectively. The campaigns were carried out in close cooperation with our CSM Offices, CSM Baltija and CSM Constanta Srl.

The first training session for Lanitis took place in Cyprus. We’ve currently fulfilled the employer’s needs & expectations by delivering to their organisation a A training session for UHI Constanta students 27 number of Bartenders & is currently working on a took place at our Waiters. Selected trainees new project, in partnership Training Center in UHI- successfully completed our with Luxury Hospitality Constanta, Romania. Fundamentals of Food and Management BV, the To learn more about UHI Beverages Services Training leading with ‘Luxury and job opportunities in under the supervision of Hospitality industry experts the hospitality industry our training manager, in the field of 7* Hospitality visit: www.uhinstitute.com Mr. Argyris Kontos and Training Service. They will or their Facebook straight after have joined be opening the doors to a and Instagram accounts. the team of Carob Mill world of 7 Star Service in Restaurants in Limassol. the Luxury Hospitality industry. On 29th October 2018 an eleven-day hospitality Theodoros Antoniou Housekeeping training Director training on Restaurant for all successful candidates United Hospitality Institute Service was held at UHI’s Training Centre in Constanta on behalf of the client River Advice Ltd. Succesful participants were given a ship assignment onboard one of their river ships.

UHI in view of its new business model ‘Job Placement Through Training’,

Learning the Housekeeping trainers Margaryta Pryshniak hospitality trade and Christina Binder 28 GENPRO around the globe including UPDATE China, Singapore, Hong Kong, Korea, the US and Europe The one comment we aiming to achieve the best have been receiving, more possible contractual terms & than others, over the past conditions, and quality few months by colleagues, products & services suppliers and clients alike is: available on the market. direct access to live data Great efforts were put and information such as “What kind of challenges into clearly communicating procurement statistical do you face setting up a our quality requirements analyses, contract terms & start-up company?” and expectations. This could conditions, supplier only be achieved in a joint turnovers & annual In order to properly address effort with GenPro’s volume figures. this, one may refer to the suppliers. We gathered a Cambridge Dictionary for wide selection of potential Simultaneously, the teams the meaning of ‘challenge’. partner suppliers in an in Cyprus and Singapore It is defined as: event organised during have jointly managed to Poseidonia. We had conclude or bring near to Challenge attended and met with conclusion approximately (the situation of being faced suppliers during the 50 contracts, covering cost with) something that needs Poseidonia and SMM areas imperative to our great mental or physical exhibition in Greece and vessels daily business such effort in order to be done Hamburg respectively as as lubricants, ship chandlers, successfully and therefore well as at our premises in paints, drydocks, chemical tests a person’s ability. Limassol and Singapore, & gases and safety, fire with added focus given on & rescue services. GP General Procurement forging lasting relationships By the summer of 2019, Company Limited (GenPro), based on mutual respect we aim to have built a the joint venture between and trust. solid targeted contract CSM and BSM, over the past repertoire of 120 6 months has worked from Extensive discussions have contracts covering scratch to set up the relevant been held in respect to all main cost areas. and required processes and the design and development Apart from the actual procedures which are funda- of a tailor-made IT number of contracts mental and can facilitate the infrastructure and GenPro signed we feel delighted operational side of the com- platform which in the near to have contributed to the pany. GenPro has further future will be supporting our improvement of the worked through 29 detailed GenPro offices, Vendors and pricing, terms & conditions ship chandler physical audits Members worldwide, with offered to our Members

29 and the continuous efforts these challenges that define should not be used in its made in order to improve who we are and what we can negative connotation but ourselves. At GenPro, we successfully achieve at the rather positively, as an awe feel that this is an ongoing end of the day. inspiring motivational drive. process. We have secured, Or simply as an opportunity. where possible, real value to The diversified GenPro team be returned to our clients via reflects exactly the diverse So when you ask us whether volume related discounts. maritime industry we all we face many challenges navigate in, and with it, it aims our reply is simply, YES, Entering into the new year to bring innovative thinking, and that we welcome we will amongst others exceptional problem solving challenges very much projects, conclude the abilities & the drive to like we all welcome shipyard contracts, explore succeed. It is through opportunities and success. Navcom related products challenges we learn what we and services, tender out the as individuals, as a Team, as a Maria Theodosiou freight forwarding business Company are capable of Commercial Manager and look into potential and how we can improve GP General Procurement cooperations that could ourselves. Thus ‘challenge’ Company Limited lead to large scale efficacies for the benefit of our Members and naturally the end users, our client shipowners. This is where GenPro places focus on. To deliver a first class quality service combined with the capitalisation of uncaptured value, optimise pricing which can all lead to benefits for our clients.

All the above milestone targets are of course, challenging; working with different time zones is challenging; working across cultural boundaries is challenging; building a winning L-R: Panayiotis Nearchou (Accountant), Vasiliki Kyriakou (Legal), George Vassiliades (MD), team is challenging however Maria Theodosiou (Commercial Manager) one must recognise that it is Nafsika Iakovou (Commercial Officer)

30 TRAINING player. Adobe Captivate Prime batches. All of our seafarers was created to serve the and shore employees have NEWS needs of administrators, and received their own account INDUSTRY FIRST designed with the learner in and can access the LMS via AS CSM LAUNCHES mind to meet the demands any internet browser or via NEW LEARNING of the LMS market. the dedicated App MANAGMENT (Adobe Captivate Prime). SYSTEM The main advantage of Adobe We are proud to Captivate Prime is that it We have now developed announce that Columbia has provides actionable data 20 eLearning courses and started rolling-out its first which helps administrators programmes available on Learning Management to monitor the effectiveness the platform which can be System (LMS) based on the of training. It also provides viewed both online and high-tech ACP platform of feedback on how quickly offline. The courses cover Adobe Systems. their workforce is improving several topics including through skills awards and ECDIS, Management of In 2018, Columbia was the first shipping company to implement the Adobe Learning Management System (LMS) for all Company’s e-Learning courses and CBT’s managed and streamed from a single platform. The main aim was to harmonise our company’s e-Learning courses for seafarers and fleetwide activities. Screenshot of LMS home page What is Adobe Captivate Prime? It’s a new Learning Manage- ment System which enables a new learner experience by combining a user-friendly learner interface together with engaging gamification. It provides e-Learning content in all major media types, and for desktop and devices through a common 31 Change, Anchoring, Ballast staff by Mr. Mark O’Neil place thanks to the Water Treatment Systems were the first to be commitment and especially and Gas Detection uploaded and have been the fantastic example of Equipment amongst others. widely viewed teamwork between our throughout the fleet various departments and The Platform supports all and our offices. offices within the Columbia Company videos, notices Group. and alerts to the seafarers The new LMS includes and enables the conducting many more features, Special thanks to the Training of webinars, virtual such as Skills management Group in Cyprus, all Training classrooms and even Virtual and a Learning programme. Officers in the Manning Reality trainings. Each course can be agencies, IT Departments in allocated credits ranging all offices and the Senior The modern eLearning from 0 up to 100 and Enterprise Architect, Blue tool allows seafarers and can be assigned a level Dynamics, NavCom, the office staff to complete of competence from Training Manager in interactive courses at their 1 to 3; the system enables Hamburg, HR departments own pace, download gamification and competition in all offices, the Master and the certificates after in achieving the highest Crew of ALTAI (first testing successful completion number of credits. vessel) and CSM Ukraine of the relevant tests, (first testing manning agency). posting their comments Masters and Managers will and interacting in be able to create Continuous Tanker Seminar, Busan dedicated forums. Development Programmes Columbia is the first As well as completing for their teams by enrolling foreign company to feedback reports users can them through specific utilise the impressive and save the course contents courses or programmes. complete Tanker training on their mobile devices for Our Training Officers in facilities at Busan future reference. in the Manning agencies Maritime University will act as direct mentors with whom we will soon While onboard, all crew to our seafarers. sign an MoU enabling full will have easy access to cooperation, exchange the platform via Satellite Admins and Managers of knowledge and access internet connection. For ships will be able to track to all facilities. The Training with limited internet access trainings using a allows deck and engine the Company will provide powerful reporting engine, officers to practice all dedicated servers for this as well as view feedback, aspects of Tanker purpose. add users and manage skills. operations utilising the same equipment they The I CARE speeches to This achievement took will find onboard.

32 The training includes cargo operations, wall wash test and simulation of Vetting and PSC inspections.

Ratings Seminar, Manila Despite there generally being little training provided to Ratings in the shipping industry, Columbia has continued its efforts in upgrading the knowledge and skills of our ratings by organising twice this year seminars dedicated to our ratings where important Safety and Operational subjects are addressed.

In addition, the seminars have included personnel subjects such as mental health and wellbeing at sea, finance management etc.

A further training update will be given in our next Summer issue of Compass.

Captain Faouzi Fradi Crewing and Training Manager Columbia Shipmanagement Ltd (Cyprus) After the October Ratings Training seminar, our Crew Training Officer Captain Noriel Cereno visited our IMEC cadets at their Academy

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CCS WELCOMES name plate letters were presented RCGS as a gift on behalf RESOLUTE of CCS and the Columbia INTO family by Olaf Groeger MANAGEMENT to Mr. Pojer of Hapag Lloyd Cruises On 30th September 2018 (pictured below). Expeditions’ RCGS the HANSEATIC from RESOLUTE (formerly Hapag-Lloyd Cruises However, with every end HANSEATIC) into ended her last cruise comes a new beginning. management in the in Hamburg after 25 years Autumn of 2018. with Hapag-Lloyd We are pleased to Cruises, honored with advise that One Ocean CCS has been appointed an official farewell party Expeditions chartered by One Ocean Expeditions hosted at the Altona the vessel and appointed (OOE) as full managers Cruise Terminal in CCS as full managers. to provide Deck Hamburg. & Engine, Hotel COLUMBIA Cruise Services Operations and Crewing The HANSEATIC stern welcomed One Ocean services.

HANSEATIC’s farewell party, L-R: Roman Bruhn (vessel’s owner representative), Olaf Groeger (MD CCS), Karl J. Pojer (CEO – Hapag Lloyd Cruises) 38 Following a one-week dry dock period under the supervision of COLUMBIA Cruise Services (CCS) at Blohm & Voss shipyard, the RCGS RESOLUTE commenced service with her brand One Ocean Expeditions` Director of CCS commented new glow on October General Manager Cathy “Our designated Team is 7th, and sailed from Lawton christened the vessel very excited to be actively Hamburg straight to Sydney, by smashing a bottle part of the OOE family, Nova Scotia, where the of champagne over the working to deliver the world official recommissioning bow at anchorage (with renowned OOE experience ceremony was held the very first try!), after onboard RCGS RESOLUTE 16th October. a ceremony for the vessel and will do the utmost to and crew which was given guarantee the continuation The RCGS RESOLUTE’s by a priest who happened of this remarkable vessel’s naming ceremony was to be a family relative. success story!” held 19th October 2018 in Sydney, Nova Scotia. Olaf Groeger, Managing RCGS RESOLUTE is the

RCGS Resolute was christened by the Godmother Cathy Lawton, General Manager of One Ocean Expeditions 39 newest addition to the fleet The vessel looks back on and Norway, One Ocean of One Ocean Expeditions 27 years of remarkable Expeditions maintains (OOE), Canadian owned history since she first left ongoing affiliations with and operated, industry Finnyards in Rauma, an array of scientific and leading expedition cruise Finland as M/V Hanseatic. educational institutions, specialist. and is proud to serve It became the first as the exclusive marine The ship was named after non-Russian passenger travel partner of the Inuit town of Resolute vessel to navigate through The Royal Canadian in Canada’s Nunavut the Northeast Passage Geographical Society. Territory and the HMS in 2014, thus proving her Resolute, a British Royal strength in conquering To learn more about Navy Arctic exploration icy waters. With a range RCGS Resolute ‘s vessel; and also carries the of expedition cruise cruise itinerary visit: name of The Royal itineraries in Antarctica, Canadian Geographical Arctic and Canada’s www.oneoceanexpeditions.com Society (RCGS). East Coast, Greenland,

The christening ceremony took place at anchorage in Sydney, Nova Scotia 40

SPORTS NEWS FROM SEA TABLE TENNIS TOURNAMENT ONBOARD AAL KOBE

While the vessel was waiting in anchorage, we held a Table Tennis Tournament where all crew joined in. Each crew member dedicated their time to play and finish the competition. Seeing them cheering their Players in action! best players every game was really fun. The competition became more intense and exciting as the battle reached the championship game.

Wang Lei (Tournament Champion) commented afterwards: “I was surprised that many of our crew members were good at playing. Everybody gave 1st place – Champion - Wiper-OT Mr. Wang Lei their best but my best won.”

All crew had fun win or lose. The prizes made them energised but the tournament exercise made the crew happy, prevented home sickness on Christmas day and most importantly crew relationships were strengthened. 2nd place - Vice-champion - 3rd place Captain Paul Nistor Deck Cadet Mr. Ivan Lisitsin AB Mr. Glumalid Jay Marvin M/V AAL KOBE 54 SPORTS NEWS ONSHORE CSM Ukraine runs half marathon Congratulations to our CSM Odessa team for completing their half marathon which took place in Odessa 26th August. Eighteen employees took part and completed a distance of 21K – alongside a total number of 2105 other participants from 25 countries.

CSM Deutschland competes in NSB Sport Cup On 14th September 2018 CSM Deutschland took part in the 27th NSB Sport Cup at the Jahnstadion in Buxtehude. The team did very well - Max Roth won the 27th Sport Cup for the company in his age group, well done!

Columbia places 2nd in Beach Volley A big congratulations to CSM Rockets team players for achieving second place in the Cyprus Shipping Chamber Charity Beach- Volley Tournament! This annual charity event brought together shipping companies fromacross the island, to battle it out on the sand last September. 55

LIFE ON BOARD make the beach there, Lothar Greiner MAJESTIC SIGHTS their breeding ground. Executive Chef OF ANTARCTICA National Geographic Orion Our exploration of the Lindblad Expeditions Deep in the South Atlantic beach at Grytviken lie the Sub Antarctic islands further revealed the historic of South Georgia. We on whaling station; old relics National Geographic Orion and impressive glaciers and had the privilege to visit this we heard stories of the remote spectacular place in early Antarctic explorers November 2018. Gerlach and Ernest Shackleton. Then, armed The north-eastern coast with my i-Phone and of South Georgia is home my Canon Powershot to one of the greatest SX50 HS I was lucky concentrations of wildlife on enough to capture these earth - we encountered images of some of these southern fur and elephant rare and amazing animals. seals; majestic king penguins; great wandering albatrosses, This will be a day to giant petrels and many remember always, but other seabirds, all who for now..... back to work!

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BIRTH ANOUNCEMENTS

We are delighted to introduce the newest members of our global Columbia family. These special babies were born since our last Summer issue. Congratulations and thank you to the proud parents.

Welcome to the world!

Yade Toksöz Born: 15th June 2018

Mother’s name: Asli Toksöz

Father’s name: Deran Toksöz

Operations Dept. HANSE Bereederung GmbH

Bryana Lynn T. Bautista Born: 24th October 2018

Mother’s name: Ailyn Teodosio Bautista

Father’s name: Bryenth Callano Bautista

Field Service Engineer CSM Navcom & Electronics Group A company which cares is a better company; better for its employees, better for its crew, better for its clients

Photo idea by Chief Officer Gorkem Ogul, featuring crew of FSL New York