Map for Newcomers A guide to many of the supports and services available in Winnipeg, , Spring 2019 FIRST STEPS to Newcomer Supports and Services in Winnipeg

Manitoba Start ENTRY Program WELARC

Arrival and Employment Services Orientation Language Assessment & Referral

At Manitoba Start you can: The ENTRY Program offers orientation to WELARC will: · receive information and referrals to living and working in Manitoba. You can learn · assess your French or English language skills employment and settlement services about health, laws, and various community in four areas – Listening, Speaking, Reading, and newcomer services. If you would like · register for employment supports such as and Writing to take English language classes, ENTRY can career coaching and job-matching · based on your results, refer you to a language also arrange an appointment for a language program that is best for you. · register for the ENTRY program assessment at WELARC. to receive settlement orientation.

Services are free Services are free Services are free No appointment required You can register for the ENTRY Program at Manitoba Start. T: 204-944-8830

Manitoba Start ENTRY Program WELARC 271 Portage Avenue #400 – 259 Portage Avenue #400 – 275 Portage Avenue Winnipeg, Manitoba Winnipeg, Manitoba Winnipeg, Manitoba T: 204-944-8830 www.entryprogram.ca T: 204-943-5387 www.manitobastart.com www.welarc.net

For additional information and resources or to locate settlement supports and services outside of Winnipeg visit: www.immigratemanitoba.com www.mansomanitoba.ca City of Winnipeg Map outside the downtown area 1 2 3 4 5 6 7 8

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9 10 11 12 13 14 15 Newcomer Arrival and Settlement Supports www.icmanitoba.com/services/neighbourhood- 6 Rainbow Resource Centre D6; G12 immigrant-settlement-coordinator/ Serving the LGBT2SQ+ community Employment Supports 170 Scott Street; 204-474-0212 or toll free 1-855- 1 Manitoba Start C12 5 NorWest Co-op Community Health B4 437-8523 1 Manitoba Start C12 First step for newcomers NISW for Inkster/William Whyte www.rainbowresourcecentre.org/ 271 Portage Avenue; 204-944-8833 271 Portage Avenue; 204-944-8833 785 Keewatin Street; 204-938-5962 www.manitobastart.com www.manitobastart.com www.norwestcoop.ca/program_category/new-to- 7 MFL Occupational Health Centre E12 2 Economic Development Council for Bilingual 2 Accueil francophone D6 canada/ 102 – 275 ; 204-949-0811 www.mflohc.mb.ca Municipalities of Manitoba (CDEM) (en français) D7 Newcomer services en français 6 Rainbow Resource Centre D6; G12 200 – 614 Des Meurons Street; 204-925-2320 190 avenue de la Cathédrale; 204-975-4250 NISW serving LGBT2SQ+ community 8 Mosaic: Newcomer and Family Resource Network www.cdem.com www.accueilfrancophonemb.com 170 Scott Street; 204-474-0212 Downtown – Main Office C11 3 EDGE Skills Centre Inc. F7 3 Welcome Place A10 www.rainbowresourcecentre.org/ 397 Carlton Street; 204-774-7311 www.mosaicnet.ca 533 St. Anne’s Road; 204-254-1618 Manitoba Interfaith Immigration Council Inc. (MIIC) 7 Seven Oaks Immigrant Services A5 www.edgeinc.ca 521 Bannatyne Avenue; 204-977-1000 NISW for Seven Oaks 9 Mental Health Crisis Response Centre (WRHA) A10 www.miic.ca 930 Jefferson Avenue; 204-697-5967 Open 24 hours/7 days week (walk-in) for adults 4 Immigrant Centre B12 www.7oaks.org/Programs/Settlement/Pages/ experiencing a mental health crisis. 100 Adelaide Street; 204-943-9158 4 Immigrant Centre B12 www.icmanitoba.com 100 Adelaide Street; 204-943-9158 default.aspx 817 Bannatyne Avenue Mobile Crisis Service available 24/7; Call 204-940- www.icmanitoba.com 8 René Deleurme Centre F7 5 LEEP (Life and Employability Enhancement Program) 1781 NISW for St. Vital/St. Boniface F7 5 Jewish Child and Family Service E4 www.wrha.mb.ca/prog/mentalhealth/index.php The Salvation Army – Barbara Mitchell C200 – 123 Doncaster Street; 204-477-7430 511 St. Anne’s Road; 204-257-7308 www.lrsd.net/schools/RDC/Pages/default.aspx www.wrha.mb.ca/prog/mentalhealth/files/ Family Resource Centre www.jcfswinnipeg.org CRCbulletin2013NL7FIN.pdf 51 Morrow Avenue; 204-946-9152 River East Transcona Immigrant Services A7 6 A & O: Support Services for Older Adults D12 9 www.salvationarmy.ca/prairie/tag/barbara-mitchell- NISW for River East/Transcona 10 Healthy Start for Mom & Me E6 Senior Immigrant Settlement Services family-resource-centre/ John Pritchard School, 1490 Henderson Highway; 310 – 421 Mulvey Avenue East; 204-949-5350 200 – 280 Smith Street; 204-956-6440 204-669-9412 ext. 2968 Healthy Start offers neighbourhood drop-in centres. 6 Manitoba Jobs and Skills Development Centres www.aosupportservices.ca/our-three-pillars/social- www.retsd.mb.ca/Programs/EALNewcomers/Pages/ Visit the website for locations. Downtown C13 engagement/senior-immigrant-settlement-services/ Settlement-Services.aspx www.hsmm.ca 100 – 111 Lombard Avenue Employment and Training Inquiries: 204-945-0575 7 Seven Oaks Immigrant Services A5 10 Tuxedo Family Resource Centre E4 11 Mount Carmel Clinic C6 or 1-866-204-332-5077 930 Jefferson Avenue; 204-697-5967 NISW for Tuxedo/River Heights/Fort Rouge 886 Main Street; 204-582-2311 www.gov.mb.ca/wd/ites/tes/index.html www.7oaks.org/Programs/Settlement 1 – 255 Doncaster Street; 204-771-7475 www.mountcarmel.ca/ 8 River East Transcona Immigrant Services A7 www.familydynamics.ca/families/neighbourhood- 12 NEEDS Centre C12 7 Manitoba Jobs and Skills Development Centres John Pritchard School immigrant-settlement-worker/ 251-A Notre Dame Avenue; 204-940-1260 South Centre F7 1005 St. Mary’s Road 1490 Henderson Highway; 204-339-1984 ext. 3142 11 West Central Women’s Resource Centre D5; D9 www.needsinc.ca/about-us/index.html Employment and Training Inquiries: 204-945-0575 www.retsd.mb.ca/community/retis NISW for West Central 13 Nine Circles Community Health Centre D5; E9 or 1-866-204-332-5077 640 Ellice Avenue; 204-774-8975 ext. 225 or 216 9 ENTRY Program C12 705 Broadway; 204-940-6000 www.gov.mb.ca/wd/ites/tes/index.html Orientation to living and working in Manitoba www.wcwrc.ca/ www.ninecircles.ca 400 – 259 Portage Avenue; 204-944-0133 8 Opportunities for Employment (OFE) C12 14 NorWest Co-op Community Health – Access rd www.entryprogram.ca Health and Family Supports 3 floor – 294 Portage Avenue; 204-925-3490 Norwest B4 www.ofe.ca 785 Keewatin Street; 204-940-6624 or 204-938-5900 1 Addictions Foundation of Manitoba (AFM) D5 Neighbourhood Immigrant Settlement Workers www.norwestcoop.ca/ 9 Pluri-elles Manitoba Inc. (en français) D7 1031 Portage Avenue; 204-944-6200 (NISW) 420, rue Des Meurons, unité 114; 204-233-1735 or toll free 1-866-638-2561 15 NorWest Co-op Community Health – Downtown C11 www.pluri-elles.mb.ca www.afm.mb.ca/ 200 – 323 Portage Avenue; 1 Access G5 204-940-6624 or 204-938-5900 10 SEED Winnipeg Inc. C6 NISW for Fort Garry/Fort Richmond 2 Aurora Family Therapy Centre D10 www.norwestcoop.ca/ Recognition Counts Program – Loans for skilled 135 Plaza Drive; 204-894-8421 or 204-981-1807 immigrants th www.wrha.mb.ca/healthinfo/a-z/diabetes/ Rice Centre, 5 floor – 491 Portage Avenue; 204- 16 Pluri-elles Manitoba Inc. (en français) D7 80 Salter Street; 204-927-9935 AccessFortGarry.php 786-9251 420, rue Des Meurons, unité 114; 204-233-1735 www.seedwinnipeg.ca www.aurorafamilytherapy.com/ www.pluri-elles.mb.ca 2 Elmwood Community Resource Centre C7 11 Success Skills Centre E12 NISW for Elmwood 3 BridgeCare Clinic (WRHA) A11 17 Sexuality Education Resource Centre (SERC) E11 2nd floor – 310 Broadway; 204-975-5111 545 Watt Street; 204-982-1720 ext. 205 425 Elgin Avenue; 204-940-4384 200 – 226 Osborne Street North; 204-982-7800 www.successskills.mb.ca www.elmwoodcrc.ca/ (No website available) www.serc.mb.ca 12 Workplace Essential Skills Training Centre (WEST) F5 3 Jameswood Alternative School D2 4 Canadian Mental Health Association (CMHA) 18 Society for Manitobans with Disabilities (SMD) A10 1000 Waverley Street; 204-272-5030 NISW for St. James-Assiniboia Manitoba and Winnipeg D5 825 Sherbrook Street; 204-975-3010 www.wem.mb.ca 1 Braintree Crescent; 204-470-9325 or 204-470-9326 930 Portage Avenue; 204-982-6100 www.smd.mb.ca/ www.sjasd.ca/school/jameswood/Pages/default.aspx www.mbwpg.cmha.ca/ 4 Immigrant Centre B12 5 Family Dynamics D11 NISW Program Coordinator & Program Assistant 401 – 393 Portage Avenue; 204-947-1401 100 Adelaide Street; 204-943-9969 ext. 260 www.familydynamics.ca Housing 1771 Pembina Highway; Colleges and Universities 5 Business InfoCentre (BIC) D6 204-774-7311 (Main office) World Trade Centre Winnipeg rd 1 Immigrant and Refugee Community Organization www.mosaicnet.ca 1 Manitoba Institute of Trades and Technology (MITT) 3 floor – 219 Provencher Boulevard; 204-253-4888 www.wtcwinnipeg.com/en/bic/ of Manitoba (IRCOM) B11 11 Mosaic: Newcomer Family Resource Network Henlow Campus G4 95 Ellen Street; 204-943-8765 Southlands H5 130 Henlow Bay; 204-989-6518 6 Canada Revenue Agency (CRA) E12 www.ircom.ca Southlands Community Church www.mitt.ca Income Tax and Child Tax Benefit (CTB) 2 Manitoba Housing Authority C11 85 Keslar Road; 204-774-7311 (Main office) 2 Manitoba Institute of Trades and Technology (MITT) 325 Broadway; 1-800-959-8281 (Income tax inquiries) 352 Donald Street; 204-945-4663 www.mosaicnet.ca Pembina Campus G5 www.cra-arc.gc.ca www.gov.mb.ca/housing 12 Manitoba Institute of Trades and Technology (MITT) 1551 Pembina Highway; 204-989-6482 7 Employment and Income Assistance – Central Intake www.mitt.ca 3 New Journey Housing E12 Erin Campus D4 B13 200 – 305 Broadway; 204-942-2238 609 Erin Street; 204-989-6434 3 (RRC) – Campus 1 – 111 Rorie Street; 204-948-4001 www.newjourneyhousing.com www.mitt.ca/english-language-training/esl-erin- B12 www.gov.mb.ca/fs/misc/loc/winnipeg.html campus 160 Princess Street; 204-632-3960 8 Employment Standards E11 Adult Language Training Programs 13 Red River College (RRC) www.rrc.ca 604 – 401 York Avenue; 204-945-3352 Language Training Centre E13 4 Red River College (RRC) – Notre Dame Campus C4 www.manitoba.ca/labour/standards 1 Winnipeg English Language Assessment 300 – 123 Main Street; 204-945-6151 2055 Notre Dame Avenue; 204-632-3960 9 Manitoba Child Care Office E12 & Referral Centre (WELARC) C12 https://www.rrc.ca/ltc/ www.rrc.ca 210 – 114 Garry Street; 204-945-0776 400 – 275 Portage Avenue; 204-943-5387 River East Transcona School Division www.manitoba.ca/fs/childcare www.welarc.net 14 5 Université de Saint-Boniface D6 Hampstead School C8 200 avenue de la Cathédrale; 204-233-0210 10 Manitoba Health (health cards) D11 2 Enhanced English Skills for Employment (EESE) C12 EAL Programs for Adults www.ustboniface.mb.ca 300 Carlton Street; 204-786-7101 15th floor – 275 Portage Avenue; 204-927-4375 920 Hampstead Avenue; 204-669-9412 ext. 2941 www.gov.mb.ca/health/mhsip/forms.html www.eese.ca www.retsd.mb.ca/Programs/EALNewcomers 6 H6 Admissions Office, 424 University Centre; 204-474- 11 Service Canada Centre – Crestview D1 3 Canadian Culture and Communication for Nurses E13 River East Transcona School Division 15 8808 www.umanitoba.ca 104 – 3393 Portage Avenue; 1-800-622-6232 Manitoba Nurses Union (MNU) John Pritchard School A7 www.servicecanada.gc.ca/tbsc-fsco/sc- 301 – 275 Broadway; 204-942-1320 ext. 0 EAL Programs for Adults 7 University of Winnipeg D10 lst.jsp?prov=MB&lang=eng https://cccn.manitobanurses.ca/ 1490 Henderson Highway; 204-669-9412 ext. 2941 515 Portage Avenue; 204-786-9221 www.retsd.mb.ca/Programs/EALNewcomers www.uwinnipeg.ca Service Canada Centre – Mall D11 4 EDGE Skills Centre Inc. – Rene Deleurme Centre F7 12 122 – 393 Portage Avenue; 1-800-622-6232 EDGE ESL River East Transcona School Division 16 www.servicecanada.gc.ca/tbsc-fsco/sc- 511 St. Anne’s Road; 204-255-5390 Lord Wolseley Elementary School B7 Libraries and Other Government Services lst jsp?prov=MB&lang=eng www.edgeinc.ca/edge-eal/ EAL Programs for Adults Winnipeg Public Library 939 Henderson Highway; 204-661-2384 Service Canada Centre – Rivergrove Shopping Centre A7 Université de Saint-Boniface D6 13 5 www.retsd.mb.ca/Programs/EALNewcomers There are many libraries in the Winnipeg Public 2599 Main Street; 1-800-622-6232 200 avenue de la Cathédrale; 204-233-0210 Library system. Each library is represented on the map www.servicecanada.gc.ca/tbsc-fsco/sc- www.ustboniface.mb.ca 17 River East Transcona School Division by a blue book symbol. The main library is downtown lst.jsp?prov=MB&lang=eng McLeod Education Centre B8 6 A & O: Support Services for Older Adults D12 at: EAL Programs for Adults Service Canada Centre – St. Boniface English Language Programs for Seniors 14 530 McLeod Avenue; 204-661-9505 Millennium Library D12 (Scheduled outreach site) D6 200 – 280 Smith Street; 204-956-6440 www.retsd.mb.ca/Programs/EALNewcomers 251 Donald Street; 204-986-6450 170 Goulet Street; 1-800-622-6232 www.aosupportservices.ca/our-three-pillars/social- www.wpl.winnipeg.ca/library/ www.servicecanada.gc.ca/tbsc-fsco/sc- engagement/senior-immigrant-settlement-services/ University of Winnipeg – English Language Program 18 lst.jsp?prov=MB&lang=eng D10 A complete list of library locations and hours 7 Seven Oaks Immigrant Services Room 1C15, 515 Portage Avenue, Centennial Hall; is available at www.wpl.winnipeg.ca/library/ Service Canada Centre – St. Vital F7 and Adult Learning Centre A5 15 204-982-1703 branchpages/branch.aspx 1001 St. Mary’s Road; 1-800-622-6232 Adult Language Training Programs www.uwinnipeg.ca/elp/ www.servicecanada.gc.ca/tbsc-fsco/sc- 930 and 950 Jefferson Avenue; 204-697-5967 or 204-632- lst.jsp?prov=MB&lang=eng 1716 19 – Adult EAL Program C12 1 Manitoba Provincial Nominee Program (MPNP) C12 www.7oaks.org/school/adulteducation/Registration/ 810 – 275 Portage Avenue; 204-953-1070 Immigration and Economic Opportunities Division 16 Vital Statistics Agency C12 Pages/English-as-a-Second-Language.aspx www.winnipegsd.ca/schools/WinnipegAdultEdCentre/ 7th floor – 213 Notre Dame Avenue; 204-945-2806 (register births, deaths, marriages, change of name, Programs/WinnipegAdultEdCentreAdultEALProgram/ www.immigratemanitoba.com/ etc.) 8 Mosaic: Newcomer Family Resource Network Pages/Default.aspx 254 Portage Avenue; 204-945-3701 Downtown – Main Office C11 2 Apprenticeship Manitoba C13 http://vitalstats.gov.mb.ca/ 397 Carlton Street; 204-774-7311 20 YMCA/YWCA – Winnipeg – Downtown D11 100 – 111 Lombard Avenue; 204-945-0575 www.mosaicnet.ca ESL Program https://www.gov.mb.ca/wd/apprenticeship/ 17 Workers Compensation Board (WCB) of Manitoba E12 301 Vaughan Street; 204-947-3044 333 Broadway; 1-855-954-4321 9 Mosaic: Newcomer Family Resource Network 3 Bilingual Service Centre – St. Boniface D6 www.ywinnipeg.ca/programs/community-initiatives/ www.wcb.mb.ca Crescentwood/River Heights E5 100 – 170 Goulet Street; 204-945-6220 or english-as-an-additional-language/ Bethel Mennonite Church Toll Free 1-866-267-6114 465 Stafford Street; 204-774-7311 (Main office) 21 YMCA/YWCA – Winnipeg www.csbsc.mb.ca www.mosaicnet.ca North End Wellness Centre B6 4 Bilingual Service Centre – St. Vital/St. Norbert F7 ESL Program 10 Mosaic: Newcomer Family Resource Network 1005 St. Mary’s Road; 204-945-0600 or 363 McGregor Street; 204-509-2181 Fort Garry G5 Toll Free 1-866-267-6114 www.ywinnipeg.ca/programs/community-initiatives/ Fort Garry Mennonite Brethren Church www.csbsc.mb.ca english-as-an-additional-language/