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Retail Services at Dubai Airports Company
IOSR Journal Of Humanities And Social Science (IOSR-JHSS) Volume 22, Issue 7, Ver. 15 (July. 2017) PP 70-75 e-ISSN: 2279-0837, p-ISSN: 2279-0845. www.iosrjournals.org Retail Services at Dubai Airports Company Dr. Dina Alkhodary & Dr. Mohammed Shehada Isra University ABSTRACT: The aim of this paper is to focus on retail stores at Dubai Airports Company by giving a general idea about the status of businesses, number of clients and nature of different processes that happen on daily bases. Furthermore, to check out customers’ satisfaction at the services offered by the retail stores. A questionnaire will be designed and distributed to the staff that is running the retail stores. After reviewing the questionnaire results, statistical analysis will be made to find the strengths and weaknesses of each process and display the suggested remedies for each constrain in details. At the end, based on the observations and the analysis a conclusion and recommendations will be established on the given subject. Key Words: Retail service, Dubai Airports Company, Customer Service, Performance, Staff, Procedures. ------------------------------------------------------------------------------------------------------------------------------------- -- Date of Submission: 20 -02-2017 Date of acceptance: 26-07-2017 ----------------------------------------------------------------------------------------------------------------------------- ---------- I. INTRODUCTION Dubai’s business friendly environment, open skies, geocentric location, fast growing home airlines and emergence as a leading global city for tourism, trade and commerce continued to propel the aviation sector. 85 million passengers projected to visit Dubai in 2016. The new enlargement that has taken place in Dubai’s Airport facility has elevated passenger experience at Dubai X Box (DXB), with open boarding gates allowing them more time and freedom to enjoy the great variety of opportunities for shopping, food and relaxation. -
Where Size Really Matters
ISSN 1718-7966 SEPTEMBER 22, 2014 / VOL. 457 WEEKLY AVIATION HEADLINES Read by thousands of aviation professionals and technical decision-makers every week www.avitrader.com WORLD NEWS Aeroflot’s budget plans The annual World Low Cost Airline Congress held in London, England came to a close last week, and yet again provided a platform to discuss topical issues affecting the low cost airline industry. Aeroflot CEO Vitaly Saveliev used the event to introduce the new LCC subsidiary Dobrolet. Saveliev fully examined and detailed the challenges facing an LCC in Rus- Unlike London, Dubai is acting sia, he said an initial concern for now to meet future traffic regulations was the safety aspect for demands. setting up an LCC operation. “This Photo: has now been resolved,” he told the Dubai Airports conference. Aeroflot targets opera- tions to begin this winter season. Where size really matters New overhead bins for A320 Dubai acts now to meet passenger demand tomorrow family Airbus will introduce its new pivot- The massive investment ear- be the biggest airport project in analyst at StrategicAero Research. ing overhead stowage option for the marked for Al Maktoum Inter- the world and will be built in two “Unlike Heathrow, DWC will put A320 Family aircraft beginning in Q1 national Airport at Dubai World phases. The first phase includes money where its mouth is and 2016 with the delivery of the first of Central (DWC) underscores not two satellite buildings with a col- expand now, rather than get con- 45 brand new A321 aircraft for Delta just the importance of develop- lectively capacity of 120 million gested tomorrow and not have the Air Lines. -
The Future of Airports a Vision of 2040 and 2070
The Future of Airports A Vision of 2040 and 2070 Topic No. 4: Security Threats and Unlawful Activities White Paper ENAC Alumni – Airport Think Tank Version 2 of April 2020 The Future of Airports: A Vision of 2040 and 2070 Disclaimer The materials of The Future of Airports are being provided to the general public for information purposes only. The information shared in these materials is not all-encompassing or comprehensive and does not in any way intend to create or implicitly affect any elements of a contractual relationship. Under no circumstances ENAC Alumni, the research team, the panel members, and any participating organizations are responsible for any loss or damage caused by the usage of these contents. ENAC Alumni does not endorse products, providers or manufacturers. Trade or manufacturer’s names appear herein solely for illustration purposes. ‘Participating organization’ designates an organization that has brought inputs to the roundtables and discussions that have been held as part of this research initiative. Their participation is not an endorsement or validation of any finding or statement of The Future of Airports. ENAC Alumni 7 Avenue Edouard Belin | CS 54005 | 31400 Toulouse Cedex 4 | France https://www.alumni.enac.fr/en/ | [email protected] | +33 (0)5 62 17 43 38 2 Topic No. 4: Security Threats and Unlawful Activities Research Team • Gaël Le Bris, C.M., P.E., Principal Investigator | Senior Aviation Planner, WSP, Raleigh, NC, USA • Loup-Giang Nguyen, Data Analyst | Aviation Planner, WSP, Raleigh, NC, USA • Beathia Tagoe, Assistant Data Analyst | Aviation Planner, WSP, Raleigh, NC, USA Panel Members • Eduardo H. -
Jcdecaux Wins Landmark Dubai International Airports' Exclusive
JCDecaux wins landmark Dubai International Airports’ exclusive advertising contract for 10 years Paris, October 20, 2008 - JCDecaux SA (Euronext Paris: DEC), the number one outdoor advertising company in Europe and Asia Pacific and the second worldwide announced today that its subsidiary JCDecaux Dicon has entered into a 10-year contract for the exclusive advertising concession at Dubai International . Dubai International Airports will have an annual capacity of 75 million passengers following the completion of its ongoing expansion project that will include the construction of a new Terminal and two new Concourses. The airport will become the world’s first aviation facility of its size specifically designed for the Airbus A380 and the new hub of Emirates, the carrier recognized internationally as the world’s fastest growing airline. Dubai International Airports are expected to welcome more than 40 million passengers in 2008. Airports worldwide accounted for 4.6 billion passengers in 2007, representing a 5.6 % growth versus 2006 while passenger traffic in the Middle East rose by more than 15%. This performance puts the airport industry clearly on track for the predicted doubling of global air traffic by 2020. In 2007 Dubaï International Airports registered 19 % growth in passenger throughput which totalled 34.3 million. This figure is expected to reach 60 million by 2010. In April 2008 Dubai International Airports ranked number 20 amongst city airports worldwide and number 10 amongst JCDecaux city airport concessions. JCDecaux runs 145 airports worldwide including 7 of the top 10: London, New-York, Paris, Los Angeles, Dallas, Frankfurt and Beijing, as well as fast-growing airports such as Shanghai and Bengalore. -
Study on Airport Ownership and Management and the Ground Handling Market in Selected Non-European Union (EU) Countries
Study on airport DG MOVE, European ownership and Commission management and the ground handling market in selected non-EU countries Final Report Our ref: 22907301 June 2016 Client ref: MOVE/E1/SER/2015- 247-3 Study on airport DG MOVE, European ownership and Commission management and the ground handling market in selected non-EU countries Final Report Our ref: 22907301 June 2016 Client ref: MOVE/E1/SER/2015- 247-3 Prepared by: Prepared for: Steer Davies Gleave DG MOVE, European Commission 28-32 Upper Ground DM 28 - 0/110 London SE1 9PD Avenue de Bourget, 1 B-1049 Brussels (Evere) Belgium +44 20 7910 5000 www.steerdaviesgleave.com Steer Davies Gleave has prepared this material for DG MOVE, European Commission. This material may only be used within the context and scope for which Steer Davies Gleave has prepared it and may not be relied upon in part or whole by any third party or be used for any other purpose. Any person choosing to use any part of this material without the express and written permission of Steer Davies Gleave shall be deemed to confirm their agreement to indemnify Steer Davies Gleave for all loss or damage resulting therefrom. Steer Davies Gleave has prepared this material using professional practices and procedures using information available to it at the time and as such any new information could alter the validity of the results and conclusions made. The information and views set out in this report are those of the authors and do not necessarily reflect the official opinion of the European Commission. -
Dubai International Airport (DXB) Is Designated As IATA Level 3 – Slot Coordinated
Conditions of Use Effective 25 October 2015 Reference# DXB 06-09-2015-02 Conditions of Use Including Airport Charges Dubai International P.O. Box: 2525, Dubai, United Arab Emirates. Tel: +971 4 216 1173, email: [email protected] dubaiairports.ae Conditions of Use Effective 25 October 2015 Reference# DXB 06-09-2015-02 Category: Passenger and Cargo Airport: Dubai International The use of any facilities at the airport by any operator constitutes acceptance of these Conditions of Use. This edition replaces the IATA Summer Season 2015 Conditions of Use and the previously issued IATA Winter 2015 Conditions of Use. Nothing in these conditions shall be taken to confer a right for you to use airport facilities without Dubai Airports’ permission and we reserve the right to withdraw such agreement in accordance with the regulator where you have breached these conditions. P.O. Box: 2525, Dubai, United Arab Emirates. 2 Tel: +971 4 216 1173, email: [email protected] dubaiairports.ae Conditions of Use Effective 25 October 2015 Reference# DXB 06-09-2015-02 Contents 1 Definitions of Terms .............................................................................................................................................. 5 2 Conditions of Use ................................................................................................................................................... 7 2.1 General ............................................................................................................................................................ -
United Arab Emirates 2020
United Arab Emirates 2020 1 Table of Contents Business in the United Arab Emirates _____________________________________ 4 Market Overview _____________________________________________________________ 4 Market Challenges ___________________________________________________________ 5 Market Opportunities _________________________________________________________ 5 Market Entry Strategy _________________________________________________________ 6 Leading Sectors for U.S. Exports and Investment ___________________________ 7 Architecture, Construction, and Engineering (ACE) ________________________________ 7 Aerospace _________________________________________________________________ 12 Automotive ________________________________________________________________ 14 Aviation ___________________________________________________________________ 19 Conventional Power _________________________________________________________ 26 Defense ___________________________________________________________________ 30 Education _________________________________________________________________ 33 Healthcare Services _________________________________________________________ 37 Information Communication Technology (ICT) ___________________________________ 41 Nuclear Power ______________________________________________________________ 46 Oil and Gas Field Machinery and Services _______________________________________ 48 Renewable Energy __________________________________________________________ 52 Safety & Security ___________________________________________________________ -
The Future of Airports a Vision of 2040 and 2070
The Future of Airports A Vision of 2040 and 2070 Topic No. 1: The World in 2040 and 2070 White Paper ENAC Alumni – Airport Think Tank Version 2 of April 2020 The Future of Airports: A Vision of 2040 and 2070 Disclaimer The materials of The Future of Airports are being provided to the general public for information purposes only. The information shared in these materials is not all-encompassing or comprehensive and does not in any way intend to create or implicitly affect any elements of a contractual relationship. Under no circumstances ENAC Alumni, the research team, the panel members, and any participating organizations are responsible for any loss or damage caused by the usage of these contents. ENAC Alumni does not endorse products, providers or manufacturers. Trade or manufacturer’s names appear herein solely for illustration purposes. ‘Participating organization’ designates an organization that has brought inputs to the roundtables and discussions that have been held as part of this research initiative. Their participation is not an endorsement or validation of any finding or statement of The Future of Airports. ENAC Alumni 7 Avenue Edouard Belin | CS 54005 | 31400 Toulouse Cedex 4 | France https://www.alumni.enac.fr/en/ | [email protected] | +33 (0)5 62 17 43 38 2 Topic No. 1: The World in 2040 and 2070 Research Team • Gaël Le Bris, C.M., P.E., Principal Investigator | Senior Aviation Planner, WSP, Raleigh, NC, USA • Loup-Giang Nguyen, Data Analyst | Aviation Planner, WSP, Raleigh, NC, USA • Beathia Tagoe, Assistant Data Analyst | Aviation Planner, WSP, Raleigh, NC, USA Panel Members • Eduardo H. -
The Impact of Increasing Tall Tower Construction in the Middle East MARSH REPORT February 2017
MARSH REPORT February 2017 Sky-high Risk: The Impact of Increasing Tall Tower Construction in the Middle East MARSH REPORT February 2017 CONTENTS 3 Introduction 6 Rising Heights, Rising Risks 8 Heightened Risk Mitigation 12 Mitigating And Transferring Tall Building Risks 13 Conclusion 14 About Marsh 14 About This report 2 Marsh MARSH REPORT February 2017 INTRODUCTION Skylines across the globe have been rising considerably over the past decade. One region where this trend towards taller construction has been particularly visible is in the Middle East. In recent years, the region has become the home to some of the tallest buildings in the world, and recently announced projects show that this trend is not stopping in the near future. With tall building projects skyrocketing, the monumental risks involved in constructing these projects must be considered carefully. Tall building projects are complex and represent a huge concentration of assets, and, if something does go wrong, it could lead to high costs for project developers. Sky-high Risk: The Impact of Increasing Tall Tower Construction in the Middle East 3 MARSH REPORT February 2016 FIGURE 1 The Middle East’s tallest buildings (completed and planned) Source: Skyscraper Center The graphic below (FIGURE 1) shows a selection of the tallest completed, under construction, and proposed buildings in the Middle East. Out of these buildings, 12 are proposed or under construction, demonstrating how skylines in these countries are set to reach new heights over the next decade, maintaining the growing trend towards tall tower construction. The region remained largely unchanged during the 1980s and 1990s, with only the Burj Al Arab (UAE), the Baynunah Hilton Tower (UAE), and the Al Attar Business Tower (UAE) being completed at a height of more than 150 meters. -
Conditions of Use Review
Conditions of Use Conditions of Use Category: Passengers and Cargo Airport: Dubai World Central (DWC) Effective date: IATA Winter 2020 season A. This edition of Conditions of Use replaces the IATA Summer 2020 Conditions of Use and any of its preceding versions. B. These Conditions of Use set out (as comprehensively as possible), the terms and conditions that apply to and govern the relation with all Operators that use any facilities at the Airport. An Operator shall be deemed to have agreed to be legally bound by fully and irrevocably accepted the terms and conditions set out in these Conditions by using or continuing to use any facilities at the Airport. C. No clause shall be taken to confer a right for an Operator to use Airport facilities without Dubai Airports Corporation’s permission. D. These Conditions are not intended and shall not be taken as waiving or limiting the powers and authority of Dubai Airports Corporation conferred on it by the applicable laws of the Emirate of Dubai and/or the United Arab Emirates. E. An Operator will only be permitted to use or continue to use any facilities at the Airport subject to and conditional upon the strict compliance at all times with the terms and conditions stipulated in these Conditions. Dubai Airports Corporation reserves the right to modify such Conditions in accordance with the regulator where the Operators have breached any of these Conditions. Effective 25th October 2020 Reference# DWC P&C W20 TABLE OF CONTENTS DEFINITION OF TERMS .............................................................................................................................................................. -
Transport, Storage, Communications and Information Technology
CHAPTER 7 | Transport, Storage, Communications and Information Technology Sheikh Zayed road in Dubai downtown. 117 Dubai Economic Report 2018 Dubai_DED DubaiDED Dubai DED his chapter highlights the importance of these sectors as drivers of economic growth, foreign investment, a well-managed infrastructure to effectively support trans- port of goods in and around the country, and a world class T road system and modern public transportation system by metro, bus, taxi, waterbuses and ferries, and mass transit. The UAE ranks first globally in terms of government procurement of high technology products and innovation capacity. The ICT sector is attractive to foreign direct investment (FDI) which has doubled over the last decade (2007- 2016), reaching USD$6,017 million in 2016. ↗ Dubai and the UAE rank first globally for the quality of transport infrastructure, outperforming most countries of the world, including many in the developed world. ↗ The transport and storage sector is the second largest contributor to Dubai’s GDP, contributing 11.8 per cent in 2017. ↗ The emirate’s road network is recognized as the best globally in terms of safety and efficiency. ↗ Dubai is home to two of the world’s best airports in terms of effi- ciency and quality of service. ↗ The Al Maktoum International Airport project is part of Dubai World Central, one of Dubai’s largest air transport projects, and includes the construction of the world’s first fully integrated airport city. ↗ According to the Global Competitiveness Report (2017–2018) issued by the World Economic Forum, the UAE ranks first globally in terms of government procurement of high technology products. -
1 Reference List – Hardwood Flooring Hotels
REFERENCE LIST – HARDWOOD FLOORING HOTELS & RESTAURANTS WOOD TYPE 4 Point Sheraton Suite Oak Panels - design Abudhabi Grand Hotel Guest rooms Oak Parquet Admiral Plaza American Bar Stained Oak Al Ain Palace Hotel, Abu Dhabi Pub Beech Rustical Al Bustan TGIF Oak Nature Al Bustan Rotana Tower Long Bar Oak – Solid Al Murouj Complex La Fontana Restaurant Legacy Oak Al Murouj Rotana Dubai 14mm Hevea Ebony & 14mm American Walnut Apres Mall of The Emirates 1 Strip Engg. Handscraped Oak Arab India Spices Dubai 1 Strip Engg. American Walnut Arjaan Residence, Capita Centre Abu Dhabi 15mm Engineered Black Walnut Atlantis, The Palm Jumeirah Presidential Jewel & Gold Suite, Bolivian Rosewood Royal Gold & Aqua Suite Aubaine Restaurant Dubai Mall Single Strip Oak Customized with Painted Pattern Bagel Bar Coffee Shop Yas Mall, Abu Dhabi 1 Strip Eng. American Walnut Bateel Cafe DIFC 1 Strip Eng. American Walnut Beach Rotana Abu Dhabi Mariposa Merbau – 10mm Bennigans Town Center Mahogany Beech Bidi Bonde Shoreline, Palm Jumeirah Single Strip Engg. Handscraped Oak Billabong City Centre- Deira Oak -M Bu World Trade Centre, Abu Dhabi 2mm Vinyl Flooring Café Italia Dubai Mall 14mm Engg.Hevea Stained Ebony Café Nero Dubai Mall Single Strip Rustic Oak Café Rouge Restaurant Soukh Madinat, Dubai 18mm Solid Oak in Herringbone Pattern Café Vivel Al Ain Oak Nature Capital Hotel Executive Office Mahogany Beech Caramel Restaurant DIFC Sanding, Staining and Lacquering, 14mm Engg. American Walnut Caramel Restaurant Kenya 14mm Engg. American Walnut Chains of Coffee Shop Hanwa Gold Tile Chicago Beach (now Jumeirah) Beach Lounge Beech Nature Chicago Beach (now Jumeirah) Latin Jazz Bar Beech Nature 1 Churro Churro Dubai Mall 18mm Solid Oak Citiy Max Hotel Al Barsha 14mm Oak Coffee Club Yas Mall, Abu Dhabi 1 Strip Engg.