Choice-Living-Jan-Feb-20
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Jan/Feb 2020 Living Choice residents, Robert and Glenda Bretton with their beloved pooch, Buddy. You can see their home on pages 14 & 15. www.livingchoice.com.au The choice of luxury and the luxury of choice SET TO GROW IN 2020 Living Choice is poised to expand this year with a the human services sector specialising number of approvals pending for new villages and in aged care, disability, community further expansion at Living Choice Glenhaven. To development and social planning streamline operations, three key current staff members within large scale, high volume public have been promoted, including Jason Sack who has been and private sector organisations for appointed Group General Manager, Gail Eyres who over 30 years. is now Regional Manager for our Sydney and Central Kylie, together with her husband and two Coast villages and Tracy Blair who has been promoted daughters, lives on a farm at Mangrove Mountain to Regional Manager of our Sunshine Coast villages. on the Central Coast where they breed cattle and horses. in addition, Kylie Johnson has recently been appointed The Living Choice Design Team: Michael Alexander, Jason Morato, Teresa Agravante, Pictured top right: Jason Sack, previously GM Sydney & Azadeh Shahvarpour, Aaron Wong, Andrew Hii and Pedram Abbasi. Living Choice’s Home Care Operations Manager and Adelaide, is now the Group General Manager. she is brimming with ideas to grow the Home Care division and improve services for residents. Kylie is well- Pictured bottom right: Kylie Johnson, Living Choice’s new equipped for the role, having professionally served in Home Care Operations Manager. A Design Choice To find out more about Living Choice Home Care services, contact: Central Coast: (02) 4047 8011 or 0477 211 808 and 0455 400 585. Sunshine Coast: (07) 5353 5910 or 0499 599 546. Craig Eyles Email [email protected] Email [email protected] “The choice of luxury and the luxury of choice.” Living Craig says, “I like to think of Head of Design Sydney: (02) 4047 8025 or 0429 900 341. Adelaide: (08) 7320 3626 or 0428 900 485. Choice’s mantra perfectly captures the wide variety of Ian as a frustrated architect Email [email protected] Email [email protected] homes available at Living Choice’s retirement communities himself. Over his decades of development experience he’s in NSW, QLD and SA. From a modest one-bedroom developed a keen eye for design, and will go to extremes villa or apartment to a magnificent, jaw-dropping Grand to maximise a plan’s potential. Penthouse, there is something to suit everyone. “Ian and I frequently spend long intensive days at the LIVING CHOICE WELCOMES When Ian Tregoning and I purchased Living Choice in computer agonising over design details. We hone and December 2003, we inherited some well-designed homes craft the general outlines of multiple ideas and directions NEW CODE OF CONDUCT and leisure facilities and others that Ian and our design into what Ian will proudly proclaim to be “our latest team immediately set about changing to make them more masterpiece”, only for Ian to arrive the next morning with modern and appealing. In the older villages, when homes a brainwave sending us back down the rabbit hole.” 2019 was a significant year for the retirement living training course and village managers reinforce the became available for resale, we ensured the flooring, Craig says Ian will take multiple designs and run a straw industry with around 1,000 retirement living Code’s standards at their regular staff meetings. kitchens, bathrooms, air-conditioning and décor met the communities signalling their intention to poll with anyone in his near vicinity to reveal their favoured Living Choice has appointed a Code expectations of an increasingly discerning market. formally commit to the Retirement Living design, but more importantly their reasoning why. “He Compliance Officer, Stephen Mathwin, Code of Conduct. This important industry In designing new villages, such as Living Choice Fullarton, takes great satisfaction in arriving at a better outcome to ensure Living Choice is upholding the initiative, developed and supported by the we create attractive and welcoming spaces that encourage through robust, sometimes heated, design discussion. standards of the Code. Mr Mathwin is a Retirement Living Council and Leading community interaction and socialisation. We have been The desire to always strive for a greater solution is to me former barrister and solicitor and both a Age Services Australia, is intended to rewarded with a swag of industry awards for our design one of Ian’s most admirable, though sometimes eccentric, former Magistrate and Master of the District help operators provide a trustworthy, high and construction, including the most recent award for qualities,” Craig adds. Court of South Australia. Upon leaving quality service for those living in, and Best Refurbishment in Australia for the Living Choice the Courts Department, Mr Mathwin Of course, the designs need to be brought to life and that considering moving to, a Retirement Stephen Mathwin, Living Choice’s Woodcroft leisure centre. joined leading South Australian Law firm is when the Living Choice Construction Teams swing Community. Code Compliance Officer. Our design team is located in Welland, Adelaide and their into action, under the guidance of Project Director, Leigh Kelly and Co (now HWL Ebsworth) as open plan office is shared by six Building Designers and a Buckton. The Code is particularly focused on the a partner. He retired as a partner of that 3D artist who are working on multiple projects, including wellbeing of residents. It prioritises fairness in marketing firm and acted as a consultant to it for some time. More In this issue of Choice Living, we have highlighted some for our other company, EDP Hotels. Led by the Head of and sales practices; maintaining good relationships with recently he has acted as a director of a number of private vastly different designs and interviewed the residents Design, Craig Eyles and Senior Building Designer, Pedram residents and stakeholders; and transparent processes (and one publicly listed) companies. about why they chose their home and what they like Abbasi, it’s an engine room bursting with creativity where when residents move out. It also provides a framework about its design. Some homes are small while others are Code compliance will be overseen by an independent beautiful and practical designs come to life, all for the to assist open, transparent and efficient resolution of incredibly spacious, however all the residents we spoke to Code Review Panel, which will be chaired by Dr Elizabeth benefit of current and future Living Choice residents. complaints by residents. agree that their home is “just right” for them. We thank Lanyon who has extensive legal experience and a deep Ian is a frequent visitor to this office as he loves nothing them for allowing us to peek into their “retirement home”. Living Choice was one of the first to commit to the Code, knowledge of retirement villages. For more information more than drawing up a chair at a designer’s desk and pre-registering in March 2019 to give its employees time about the Code, see the home page of Living Choice’s Graham Hobbs brainstorming solutions to achieve the very best designs. to fully prepare for the commencement of the Code in website www.livingchoice.com.au According to Craig Eyles, he is very hands-on! Director Living Choice Australia Pty Ltd January 2020. Staff members have completed an online 3 CHOICE LIVING Anita Doherty of Broadwater Court. Making friends at the Spring Fair. EVERYONE A WINNER AT THE Town crier Josh Montague with Broadwater Court village manager, Jodie Shelley. NSW SPRING FAIR “Have a go and have some fun” is the theme of the NSW Spring Fair which is held every two years for residents of the Many residents tried bowls for the first time. Success at quoits! five Living Choice villages in NSW and the most recent fair certainly lived up to all expectations. More than 355 residents and a large contingent of staff members descended on the Davistown RSL & Bowls Club for a day of fun activities, friendly camaraderie, entertainment and great food. There was something for everyone – bowls, bocce, quoits, golf putting, horse shoe chucking, washer tossing, “bash the rat”, disc bowls, Kelly pool, “find your cork”, Champagne coin toss, Charades, Celebrity Heads, colouring-in, a Matchbox car race and even a “Guess the baby” competition. Talented music pupils from Kincumber High School also provided entertainment throughout the day. Trivia was another popular activity with the function room filled Chief organisers, Deepwater Court Village Manager, Leanne Maini to capacity with village teams trying to outwit each other. Many Intense concentration at the trivia competiton. (left) and National Operations Manager, Christine Osgood. residents also displayed their hobbies, including woodwork, craft, art, photography and colouring-in. An amazing $2,580 worth of prizes were donated by Living Choice suppliers and sponsorship by both Living Choice and the villages ensured everyone was well-fed throughout the day. A big thank- you to the sponsors: Temperature Control, Harvey Norman, Greg Jenkins Plumbing, Dural Chicken Shop, Glenhaven Pharmacy, Annangrove Cellars, French Kitchen, Glenhaven Hairdressing and Personal Trainer Michelle Dyball. Take a bow, chief organisers Christine Osgood and Leanne Maini Leisure Lea Gardens Village Manager Linda Savige plus the many activity coordinators – it