Passenger Safety Rules.Indd
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Passenger Safety Information any Metrobus, Metrorail, or Metromover vehicle. • Creating a nuisance and using any insulting or obscene ____________________________ • Don’t play near Metrobus stops or on the Metrorail or language. • Shoes and shirt must be worn by the passenger at all Metromover platform; pushing and shoving can cause • Carrying, transporting or igniting any explosive, fireworks, times. ____________________________Welcome Aboard accidents. acid or flammable liquid. • Upon boarding Metrobus or Metrorail, find a seat and The Miami-Dade Transit (MDT) Office of Safety and • Hold on to your child when a Metrobus, Metrorail, or • Misuse of transfers, passes, tickets or other fare media with relax. Keep your arms, legs and personal items out of Metromover vehicle approaches. the intent to evade fares. Security is proud to provide a secure ride for our the aisles. If you must stand, please move as far to the 300,000 daily passengers as well as for the 2,080 bus • Wait for the vehicle to stop before approaching. • Refusing to pay the established fare, evading payment back of the bus or train as possible. It is not permitted of fare, or entering through rear doors or emergency and train operators responsible for driving you, our for a passenger to stand or sit in the door stairwells. • Wait for exiting passengers to leave, then board. passengers, in a safe, reliable, and efficient manner to exits of any transit vehicle, guideway or facility. • Seats in the front of the bus, directly behind the • Watch your step, especially at night or in wet weather. your various destinations. • Take a seat if possible; always use handrails and • Making, possessing, using, offering for sale, bartering/ operator and next to the door, are designated for senior exchanging, passing, or delivering any forged, counterfeit As a part of our efforts to ensure a safer and seamless citizens and people with disabilities and should be handholds. or falsely altered pass, permit, fare card, transfer, commuting experience for you, MDT monitors all modes vacated if requested. • Be ready to exit when you arrive at your stop or station. identification card, certificate or other authorization of transit 24 hours a day and implements counter • To signal the bus operator to stop, just pull the cord, or • Step away after exiting. Do not walk in front of the bus purporting to be issued by or on behalf of MDT. measures that help to reduce the occurrence of push the stop button or tape, one block before your after exiting. • Altering, abusing, or giving to another person any criminal acts during your commute. As an additional stop. Wait for the bus to come to a complete stop. Exit • Wait on the sidewalk away from the curb, not in or near transfer or other fare medium, unless specifically safety measure, we are pleased to partner with local law through the rear door whenever possible. Do not walk the street. authorized by the terms stated on the transfer or the enforcement agencies and a privately-contracted directly in front of the bus after exiting. • Keep all parts of your body inside the bus, rail, or mover other fare medium. security agency to further make certain that your ride • Customers with visual impairments might not be able to vehicle. • Eating, drinking, or carrying an open container of food with MDT is secure. identify their bus stop or rail station, and will have to • If you drop something when exiting, leave it on the or beverage. To this end, I invite you to take a moment to read the ask for their stop to be announced. The passenger may ground until the Metrobus, Metrorail, or Metromover • Smoking or spitting inside the bus, a Metrorail or information provided in this brochure regarding request for the stop announcement to be made at the vehicle has left the stop or station. passenger conduct and safety. Please familiarize time that he/she boards the bus or train. Metromover vehicle, or any area of a Metrorail or If you see something suspicious, please call the Metromover station. yourself with the printed guidelines for passengers, as • Caution: Do not run after a Metrobus, Metrorail, or Miami-Dade Police Department’s non-emergency well as with the helpful numbers provided for Lost & Metromover vehicle that has just left a bus stop, • Willfully committing any unsanitary act inside the bus, a Found items and our 24- hour Hotline. Metrorail station, or Metromover station in an attempt to number, 305-4-POLICE, or 911 for emergencies. Metrorail or Metromover vehicle, or any area of a Metrorail or Metromover station. Such acts include Once again, welcome aboard, and thank you for stop it. disposing of materials, garbage, papers, refuse, or other choosing Miami-Dade Transit for your daily commute. • Use the appropriate walkways to get to your bus stop ____________________________Know the Law forms of trash, except when they’re disposed in any of and/or your desired spot on the rail or mover platform. Under County Ordinance #30B, the following acts are the receptacles conveniently located on Metrorail considered unlawful on any transit vehicle or any part of the • If you wish to transport a bicycle on Metrobus, properly platforms for this purpose. secure your bike on the rack attached to the front of the transit system: • Using a comfort station or restroom, toilet or lavatory bus (each rack holds a maximum of two bikes), always • Impeding or hindering bus or train operators in the facility in an unsanitary manner. staying in view of the bus operator. Then board the bus performance of their duties. and pay your fare. As the bus approaches your stop, let • Blowing or spreading any bodily discharge on any part • Refusing to pay fares. the driver know that you have to unload your bike. Exit of the transit system. through the front door. • Playing any radio, television, cassette player, recorder or • Placing any foreign object in any plumbing fixture. other sound-producing device/electronic audio or video • If you wish to transport a bicycle aboard Metrorail, • Gambling, soliciting or carrying on illicit business. playback device or musical instrument without the use please remember to board the last car of the train. • Littering, vandalizing or defacing transit property. of earphones. These devices and instruments may be Prohibited activities include, but are not limited to the • For the safety and comfort of everyone, playing music played along the linear park underneath the Metrorail unauthorized marking of any part of a bus, Metrorail or on any device without earphones; smoking; and guideway only if they are not annoying or a nuisance. animals (except service animals) are not permitted on Metromover vehicle with spray paint and other marking substances, graffiti, the cutting or mutilating of seats on commercial, training or educational purposes (exception Metrorail trains or buses, and the injuring or destruction of news coverage), without prior written authorization by of any tree, plant or other vegetation located within the MDT or the County Manager. transit system. • Posting any advertisements, literature, signs, handouts, • Placing any obstruction or barrier on Metrorail or drawings or pictures without written authorization by MDT. Metromover guideways, doors, or tracks. • Abandoning any vehicle or personal property on any • Boarding Metrorail, Metromover or Metrobus with part of the transit system. animals/pets that are not in properly enclosed • Entering the train attendant cab of any Metrorail vehicle containers, such as cages, kennels, or other pet carriers without authorization. like bags and backpacks while inside the bus or train • Crossing the yellow safety line while the bus is in provided that the pet will not represent a threat to or motion, or while standing on the Metrorail or interfere with other customers, or that the pet and/or Metromover station platform. container will not interfere with the operation of the bus • Passing from one Metrorail car to another through the or train. All pets/animals and/or containers must be end door of the car, except in an emergency situation. kept out of the aisles and stairwells or steps, while • Trespassing on the transit system or entering any aboard Metrobus, Metrorail or Metromover. The size of restricted area. the container may not impede a passenger’s safe • Operating any moped or other motorized vehicles within egress from the vehicle or bus; this excludes service the linear park underneath Metrorail stations and animals (i.e. guide dogs, signal dogs, or other animals guideways. individually trained to perform tasks for customers with a disability). Animals may be permitted to use the linear • Assaulting a transit employee [FL Statute 784.07] park underneath the Metrorail guideway provided that • Failing to pay the fare [FL Statute 812.015(1)(i)]. they do not damage and cause any nuisance or Individuals violating these ordinances and statutes are inconvenience. subject to arrest. • Making a false report of conduct on, the operation of, or a threat concerning any part of the transit system. ____________________________Lost and Found • Bringing or operating a bicycle inside a bus or train, or Before leaving an MDT vehicle, always check for your personal any area of a Metrorail or Metromover station without packages and belongings. If you do forget something, call Lost following MDT rules and procedures. Cyclists who use and Found, 786-469-5564, Monday through Friday, 8 a.m. Metrorail must obtain a permit, while those who ride until noon and from 1 p.m. to 4:30 p.m. Metrobus or Metromover do not need a bicycle permit. On Metrobus, bicycles must be secured to exterior bus Contact the Transit Watch 24-Hour racks. When riding Metrorail, bicycles may only be ____________________________Hotline parked in designated areas at Metrorail stations, and Be informed, involved, prepared, and alert! they must be locked or chained as permitted under MDT rules and procedures.