Security Officer Age 18+

SECURITY OFFICER AGE 18+

Job Description:

The Hershey Entertainment Venues Safety & Security Department is a key asset to our sweet destination – ensuring that guests and employees are safe, secure, and free to enjoy our many entertainment offerings and events. Join our team and help us keep it sweet!

Additionally our Safety & Security Department offers year round job opportunities working within all areas of our Hershey Entertainment Complex locations; Hersheypark and ZooAmerica. Hersheypark Stadium, Hersheypark Arena GIANT Center and Hershey Theatre.

As part of the Security Team you will be able to work a variety of events and work with great team members.

We also offer flexible shifts to our Security Team Members!

As a Part-Time Security Officer, you will be responsible for maintaining the safety and security of all guests, employees, and property of The Entertainment Complex. You will also be expected to provide our guests with exceptional customer service all while gaining knowledge specific to your job duties.

Job Functions:

● Providing exemplary service to guests and team members. ● Perform and complete assigned tasks from management as needed. ● Complete general security tasks. ● Inspect bags to prevent the introduction of prohibited items into the venues. ● Monitor all vehicles and employees entering and exiting Hershey Entertainment properties and venues according to department and company standard, to ensure all are authorized. ● Check ID cards and control vehicle and pedestrian traffic flow. ● Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting and reporting of unsafe situations. ● Maintain a professional appearance that meets Hershey Entertainment and Resorts appearance standards. ● Perform other duties as assigned.

Job Requirement:

Basic Qualifications:

● Must be 18 years of age or older on the date of applying

Additional Qualifications:

● Criminal justice/safety/security-related training and experience preferred. ● Must be able to work with large crowds in a fast-paced environment ● Must be friendly, upbeat, and work well with other employees and be able to interact well with our guests. ● Must have reliable transportation to and from work for your scheduled shifts. ● Must be able to speak, write, and understand English. ● Must be detailed oriented and have clear written and verbal communications skills ● Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines. Must have the ability to safeguard confidential information ● Must be able to successfully complete all legal, company and department training requirements to include, but not limited to, passing required tests and certifications within established timelines

Working Conditions:

● Must be able to work flexible hours including days, evenings, weekends, and holidays. Hours may vary based upon operational needs ● Must be able to work in combination of indoor and outdoor weather conditions. ● Physical requirements include standing, sitting, walking, and lifting a minimum of 50 pounds.

Nothing in this job description restricts management’s right to assign or reassign tasks at any time

Hershey Entertainment & Resorts is an Equal Opportunity Employer

SECURITY EVENT STAFF AGE 18+

Job Description:

Additionally our Safety & Security Department offers part-time, seasonal, and year-round job opportunities working within all areas of our Hershey Entertainment Complex. Locations include: Hersheypark®, ZooAmerica®, Hersheypark® Stadium, Hersheypark® Arena, Giant Center and Hershey Theatre.

As part of the Security Team you will be able to work a variety of events and work with great team members.

We also offer flexible shifts to our Security Team Members!

As a part-time member of the Event Staff team, you will be expected to ensure the safety of all guests and employees and provide assistance to ensure that guests enjoy their time at any Hershey Entertainment Complex facility. You’ll also carry out exceptional customer service, follow proper uniform standards, maintain a clean work environment, and gain knowledge specific to your job duties.

Please Note: This is a part-time, year-round position which may include days, evenings, weekends & holidays based on operating hours of the Safety & Security Department for Hershey Entertainment Complex.

Job Functions:

● Monitor all vehicles and employees entering and exiting venues according to company standard to ensure all are authorized. ● Inspect bags to prevent the introduction of prohibited items into the venues. ● Complete general security tasks. ● Be familiar with an assigned section of a facility in order to assist guests. ● Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting and reporting of unsafe situations. ● Maintain a professional appearance in accordance with Hershey Entertainment and Resorts appearance standards. ● Monitor guest behavior for compliance with event and facility policies. ● Assist with post-event clean up and duties including lifting and moving items. ● Perform other duties as assigned.

Job Requirement:

Basic Qualifications:

● Must be at least 18 years of age or older on the date of applying

Additional Qualifications:

● Communicate instructions clearly ● Must be friendly, upbeat, and work well with other employees and be able to interact with guests ● Must be able to work with large crowds in a fast-paced environment ● Must have reliable, steady transportation to and from work ● Must be detail oriented and have clear written and verbal communication skills ● Must be able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines ● Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines.

Working Conditions:

● Ability to traverse stairs ● Must be able to work flexible hours including days, evenings, weekends, and holidays. Hours may vary based upon operational needs ● Must be able to work in a combination of indoor and outdoor weather conditions ● Physical requirements include standing, bending, sitting, walking, and lifting a minimum of 50 pounds ● Work environment is often extremely noisy with loud volume music during many events

Nothing in this job description restricts management’s right to assign or reassign duties at any point

Hershey Entertainment & Resorts is an Equal Opportunity Employer

SECURITY DISPATCHER AGE 18+

Job Description:

As A Part-Time Security Dispatcher, you will serve a vital role in ensuring seamless telephone and radio communications at the Hershey Entertainment Complex.

Job Functions:

● Provide exemplary service to guests and team members. ● Report and react to hazardous conditions and emergency situations. ● Coordinate radio communications with multiple departments using computerized and conventional dispatch radio consoles. ● Respond to internal and external guest telephone inquiries. ● Complete general security tasks. ● Perform and complete assigned tasks from management as needed. ● Consistently practice safe work habits including, but not limited to use of personal protective equipment, lifting and reporting of unsafe situations. ● Operate Closed Circuit Television equipment. ● Receive and log deliveries. ● Complete and prepare all appropriate daily and special event paperwork to include the use of copy machine, scanner, fax machine etc. ● Track and record all communications using a computerized logging database. ● Communicate with local emergency officials when instructed to do so. ● Maintain a professional appearance which meets Hershey Entertainment and Resorts appearance standards. ● Perform other duties as assigned. Job Requirement:

Basic Qualifications:

● Must be 18 years of age or older on the date of applying

Additional Qualifications:

● Criminal justice/safety/security/communications-related training and experience preferred. ● Must be friendly, upbeat, and work well with other employees and be able to interact with our guests. ● Must have reliable transportation to and from work for your scheduled shifts. ● Must have thorough knowledge in Microsoft Office Programs ● Ability to handle stressful working conditions and emergencies, and to accept a high degree of accountability and remain calm during high-stress situations ● Must have the ability to multi task ● Must be able to speak, write, and understand English. ● Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines. Please note: The Security department may be more stringent on the appearance guidelines due to business need. ● Must have the ability to safeguard confidential information ● Must be able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines

Working Conditions:

● Must be able to work flexible hours including days, evenings, weekends, and holidays. Hours may vary based upon operational needs ● Must be able to work in a combination of indoor and outdoor weather conditions. ● Physical requirements include standing, sitting, and communicating and lifting a minimum of 50 pounds.

Nothing in this job description restricts management’s right to assign or reassign duties at any point

Hershey Entertainment & Resorts is an Equal Opportunity Employer

SECURITY OFFICER 3RD SHIFT AGE 18+

Job Description:

As part of the Security Team you will be able to work a variety of events and work with great team members.

We also offer flexible shifts to our Security Team Members!

As A Part-Time 3rd Shift Security Officer, you will be responsible for maintaining the safety and security of all guests, employees, and property of The Entertainment Complex – all while providing our guests with exceptional customer service. You will also be expected to gain knowledge specific to your job duties.

Job Functions:

● Provide exemplary service to guests and team members ● Reporting and reacting to hazardous conditions and emergency situations. ● Receive telephone and radio calls (utilizing two way radios), dispatch appropriate personnel, and log calls using an electronic database. ● Monitor all vehicles and personnel entering and exiting properties according to company and department standard to ensure all are authorized. ● Complete general security tasks. ● Perform and complete assigned tasks from management as needed. ● Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting and reporting of unsafe situations ● Monitoring alarm systems and closed-circuit television systems ● Physical security patrols of assigned properties ● Conducting assigned safety inspections and security assessments of properties and venues. ● Creating incident reports. ● Maintain a professional appearance in accordance with Hershey Entertainment and Resorts appearance standards. ● Perform other duties as assigned.

Job Requirement:

Basic Qualifications:

● Must be 18 Years of age or older on the date of applying ● Must have a valid driver’s license

Additional Qualifications:

● Prior security experience is preferred ● Criminal justice/safety/security-related training and experience preferred. ● Must be friendly, upbeat, and work well with other employees and be able to interact with our guests. ● Must be proficient in Microsoft Office ● Must have reliable transportation to and from work for your scheduled shifts. ● Must be detail oriented and have clear written and verbal communications skills ● Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines. Please note: The Security department may be more stringent on the appearance guidelines due to business need. ● Must be able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines

Working Conditions:

● Must be able to work between the hours of 11PM and 7AM including weekends, and holidays. Hours may vary based upon operational needs ● Must be able to work in a combination of indoor and outdoor weather conditions. ● Physical requirements include standing, sitting, walking, and lifting a minimum of 50 pounds.

Nothing in this job posting restricts management’s right to assign or reassign duties at any point

Hershey Entertainment & Resorts is an Equal Opportunity Employer

SECURITY PAID PARKING ATTENDANT AGE 18+

Job Description:

The Hershey Safety & Security Department is a key asset to our sweet destination – ensuring that guests and employees are safe, secure, and free to enjoy our many entertainment offerings and events. Join our team and help us keep it sweet!

As part of the Security Team you will be able to work a variety of events and work with great team members.

We also offer flexible shifts to our Security Team Members!

As a Paid Parking Attendant, you will be responsible for providing the highest level of customer service while assisting with on-site parking and direction to all guests.

Job Functions:

● Direct guests where to park and assist with traffic flow. ● Verify the "bank" of cash provided for change and necessary supplies at the start of each shift. ● Collect payment either through cash, credit card, or validation – always securing cash according to the department’s standard operating procedures. ● Provide the correct change for cash transaction and issue a receipt for all fee transactions. ● Verify parking credentials. ● Issue tickets to guests, recording the required information on each ticket. ● Keep logs of vehicles entering the Hershey Entertainment Complex. ● Know and understand post orders and daily event details. ● Communicate effectively with supervisor and other employees to ensure efficient parking procedures ● Provide exemplary service to guests and team members. ● Consistently practice safe work habits including, but not limited to, use of personal protective equipment and reporting of unsafe situations. ● Maintain the cleanliness of equipment and work location. ● Maintain a professional appearance in accordance with Hershey Entertainment and Resorts appearance standards. ● Perform other duties as assigned. Job Requirement:

Basic Qualifications:

● Must be at least 18 years of age or older on the date of applying

Additional Qualifications:

● Must be comfortable in processing cash transactions without the use of a calculator or cash register ● Must be friendly, upbeat, and work well with other employees and be able to interact well with guests ● Must be able to work with large crowds in a fast paced environment ● Must have reliable, steady transportation to and from work ● Must be detail oriented and have clear verbal and written communication skills ● Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts’ guidelines ● Must be able to successfully complete all legal, company and department training requirements to include, but not limited to, passing required tests and certifications within established timelines

Working Conditions:

● Ability to traverse stairs ● Must be able to work flexible hours including days, evenings, weekends, and holidays. Hours may vary based upon operational needs. ● Must be able to work in a combination of indoor and outdoor weather conditions ● Physical requirements include prolonged standing, bending, sitting, walking, being in an enclosed space (toll booth) ● Must be able to safely lift approximately 20 pounds (possibly multiple times after one event)

Nothing in this job description restricts management’s rights to assign or reassign tasks at any point.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

SECURITY SHUTTLE DRIVER AGE 18+

Job Description:

As part of the Security Team you will be able to work a variety of events and work with great team members.

We also offer flexible shifts to our Security Team Members!

As a shuttle driver, you will be responsible for transporting guests visiting the Hershey Entertainment Complex, Hershey’s Chocolate World Attraction, and downtown Hershey with free transportation via a company-operated mini bus. You’ll follow a pre-designated route, stopping at pre-determined locations to transport guests between the three areas – all while providing exceptional customer service and hospitality.

Job Functions:

● Provide exemplary service to guests and team members. ● Greet guests of the Hershey Entertainment Complex. ● Ensure safe transport of guests to and from pre-designated areas via a 14 Passenger bus. ● Assist guests in boarding and exiting the vehicle in a safe and efficient manner. ● Consistently practice safe work habits, including, but not limited to, use of personal protective equipment, lifting and reporting unsafe situations. ● Maintaining cleanliness of vehicle equipment and work location. ● Maintain a professional appearance in accordance with Hershey Entertainment and Resorts appearance standards. ● Perform other duties as assigned.

Job Requirement:

Basic Qualifications:

● Must be at least 18 years of age or older on the date of applying ● Must have a valid driver's license

Additional Qualifications:

● Must be comfortable in operating a large vehicle to transport guests ● Must be comfortable using public address systems and/or engaging in public speaking ● Must be detail oriented and have clear written and verbal communication skills ● Must be able to work with large crowds in a fast-paced environment ● Must have reliable, steady transportation to and from work ● Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines ● Must be able to successfully complete all legal, company and department training requirements to include, but not limited to, passing required tests and certifications within established timelines

Working Conditions:

● Ability to traverse stairs ● Must be able to work flexible hours including days, evenings, weekends, and holidays. Hours may vary based upon operational needs (typically Friday, Saturday and Sunday – Memorial Day thru Labor Day) ● Must be able to work in a combination of indoor and outdoor weather conditions ● Physical requirements include prolonged standing, bending, sitting, walking, and being in an enclosed space. ● Must be able to safely lift approximately 50 pounds (possibly multiple times after one event)

Nothing in this job description restricts management’s right to assign or reassign tasks at any point

Hershey Entertainment & Resorts is an Equal Opportunity Employer

SECURITY TRAM OPERATOR AGE 18+

Job Description:

The Hershey Entertainment Safety & Security Department is a key asset to our sweet destination - ensuring that guests and employees are safe, secure, and free to enjoy our many entertainment offerings and events. Join our team and help us keep it sweet!

As part of the Security Team you will be able to work a variety of events and work with great team members.

We also offer flexible shifts to our Security Team Members!

As a Tram Operator, you will be responsible for driving park guests in large utility vehicles to tram stops throughout parking lot. Tram Operators are also responsible for the safety of guests who are passengers on the tram and pedestrians in their driving zone.

Job Functions: ● Ability to safely operate a large utility vehicle. ● Give safety speech to passengers prior to beginning the transport. ● Maneuver ADA ramp to assist with wheelchair-bound passengers on and off of tram. ● Ensure strollers are loaded, secured and unloaded in a safe and efficient manner. ● Ensure loading and unloading of all guests and employees in a safe and efficient manner. ● Assists in crowd management duties. ● Use daily logs to check assigned vehicles for any abnormalities and report to supervisors. ● Maintain clean and sanitary vehicles and work areas. ● Answer all guests’ questions in a friendly manner and give appropriate guidance. ● Ability to communicate via radio with other team members. ● Ensure safe transport of guests to and from the parking lots on a Tram ● Follow proper procedures while controlling crowds at loading and unloading tram stops. ● Assist guests in boarding and off-boarding trams in a safe and efficient manner ● Provide exemplary service to guests and team members ● Consistently practice safe work habits including, but not limited to, use of personal protective equipment and reporting of unsafe situations ● Maintain a professional appearance in accordance with Hershey Entertainment and Resorts appearance standards. ● Must work the following positions; Driver, Rear Attendant and Sidewalk

Job Requirement:

Basic Qualifications:

● Must be at least 18 years of age on the date of applying ● Must have a valid driver's license

Additional Qualifications:

● Must be comfortable in operating a large vehicle to transport guests ● Must be comfortable using public address systems and/or engaging in public speaking ● Recent or past experience driving large vehicles preferred. ● Must be friendly, upbeat, and work well with other employees and be able to interact well with guests ● Must be able to work with large crowds in a fast paced environment ● Must have reliable, steady transportation to and from work ● Must be detail oriented and have clear verbal and written communication skills ● Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines ● Must be able to successfully complete all legal, company and department training requirements to include, but not limited to, passing required tests and certifications within established timelines

Working Conditions: ● Must have ability to raise leg 37 inches to get onto Rear Attendant platform and into the driver’s seat. ● Must be able to work flexible hours including days, evenings, weekends, and holidays. Hours may vary based upon operational needs. ● Must be able to work in a combination of indoor and outdoor weather conditions ● Physical requirements include prolonged standing, bending, sitting, and walking ● Must be able to safely lift approximately 20 pounds (possibly multiple times after one event)

Nothing in this job description restricts management’s rights to assign or reassign tasks at any point.

Hershey Entertainment & Resorts is an Equal Opportunity Employer SECURITY TRAFFIC OFFICER AGE 18+

Job Description:

As part of the Security Team you will be able to work a variety of events and work with great team members.

We also offer flexible shifts to our Security Team Members!

As a part-time traffic officer, you’ll be responsible for maintaining the safety and security of all guests, employees, and property at The Entertainment Complex – all while ensuring safe and efficient traffic flow. It’s important that you provide all guests you encounter with assistance, exceptional service, and sweet hospitality. You’ll also be expected to following proper uniform standards, maintaining cleanliness of your work environment, and gain knowledge of specific job duties.

Job Functions:

Traffic Officers may be required to do one or all of the following tasks depending on assigned job:

● Provide exemplary service to guests and team members ● Report and react to hazardous conditions and emergency situations. ● Monitor all vehicles and employees entering and exiting property according to company standard to ensure all are authorized ● Inspect bags to prevent the introduction of prohibited items into the venues, event depending ● Check ID cards, passes, and control pedestrian and vehicle flow ● Complete general security tasks ● Perform and complete assigned tasks from management as needed ● Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting, and reporting unsafe situations ● Assist with event set up and tear down ● Maintain a professional appearance in accordance with Hershey Entertainment and Resorts appearance standards. ● Perform other duties as assigned

Job Requirement:

Basic Qualifications:

● Must be 18 Years of age or older on the date of applying ● Must have a valid driver’s license

Additional Qualifications:

● Criminal justice/safety/security-related training and experience preferred. ● Must be friendly, upbeat, and work well with other employees and be able to interact well with guests ● Must have reliable transportation to and from work for your scheduled shifts. ● Must be detail oriented and have clear verbal and written communication skills ● Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment and Resorts guidelines. ● Must have the ability to safeguard confidential information ● Must be able to successfully complete all legal, company, and department training requirements including, but not limited to, passing required tests and certifications within established timelines

Working Conditions:

● Must be able to work flexible hours including days, evenings, weekends, and holidays. Hours may vary based upon operational needs. ● Must be able to work in a combination of indoor and outdoor weather conditions. ● Physical requirements include standing, sitting, walking, and communicating and lifting a minimum of 50 pounds.

Nothing in this job description restricts management’s right to assign or reassign tasks at any point

Hershey Entertainment & Resorts is an Equal Opportunity Employer