RIDE OPERATOR AGE 16+ Job Description: Ride Operators are responsible for the safe and hospitable operation of all of the attractions at HERSHEYPARK. This position is responsible for learning, retaining, and enforcing all departmental safety requirements, while creating a friendly and hospitable environment for all of our guests. Job Functions: Ride Operators may be required to do one or all of the following tasks depending on ride assignment: ● Safely operate rides by always remaining vigilant and aware. ● Provide excellent customer service to the guests of the HERSHEYPARK through greeting guests and answering questions related to the attraction. ● Direct guests to and from ride area, assist in loading and unloading of rides, which can include lifting children into rides as needed. ● Physically check safety restraints to ensure they are in the correct and locked position. ● Comprehend written and verbal instructions, retain information, and consistently enforce all ride safety, park, and departmental policies. Including, but not limited to: enforcing the attraction height requirements and following all safety procedures. ● Keep a safe and clean work area. ● Provide safety speeches to guests by using a microphone. ● Other job duties as assigned. Job Requirement: Basic Qualifications: ● Must be 16 years of age or older on the date of applying or turning 16 by June 1st, 2020. Additional Qualifications: ​ ● Must be friendly, upbeat, and work well with other employees and be able to interact with our guests in a fast paced environment. ● Must have reliable transportation to and from work for your scheduled shifts. ● Complete basic math without using a calculator. ● Must be able to speak, write, and understand English. ● Must have the ability to safeguard confidential information. ● Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines. Working Conditions: ​ ● Must be able to work at least two (2) weekends per month from June through August. ● Must be able to work at least three (3) days per week and at least 24 hours per week from June through August (Shifts are available starting in April and continue through December). ● Typical shifts will be from 8:30am to 4:30pm, 12:00pm to 8:00pm, and 3:45pm to one hour after park close (typically up to 11:00pm). ● Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors. ● Physical requirements would include ability to stand (for up to five hours at a time), walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push and pull and reach above shoulder level; must also be able to hold and use a height measuring stick to assess guests’ height for each attraction. ● Requires lifting up to 35 pounds without assistance on a regular basis. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment & Resorts is an Equal Opportunity Employer LIFEGUARD AGE 16+ Job Description: Shallow Water Lifeguards ensure the safety of our guests at The Boardwalk At HERSHEYPARK while providing courteous, friendly, and professional assistance. Applicants do not need to be previously certified lifeguards to apply; training for the position will be conducted by the Hershey Entertainment Complex through the International Lifeguard Training Program (Ellis & Associates). Shallow Water Lifeguards have the opportunity to be promoted to a Special Facilities Lifeguard, who will then be trained to guard greater depths of water (greater than five feet) and receive a higher pay rate, in their second year. This part time position is responsible for providing our guests with exceptional customer service, following proper uniform standards, maintaining cleanliness of work environment, and gaining knowledge of specific job duties. Job Functions: Shallow Water Lifeguards are required to do one or all of the following tasks depending on the assigned job: ● Overseeing and enforcing The Boardwalk At HERSHEYPARK attraction rules and safety regulations. ● Anticipating, recognizing, and responding to aquatic emergencies. ● Monitoring equipment and supplies. ● Maintaining work area and surrounding environment. ● Lifeguards must maintain lifeguard and first aid skills at “test ready” level at all times. ● Participate in daily lifeguard in-service training. ● Other job related duties as assigned. Job Requirement: Basic Qualifications: ● Must be at 16 years of age on the date of applying or turning 16 by July 1st, 2020. Additional Qualifications: ● Applicants must attend and complete the Ellis & Assoc. International Lifeguard Training Program provided and paid for by the Hershey Entertainment Complex. ● Must be able to safely exit pool without use of stairs, ladders, or zero depth. ● Must be able to swim 50 yards using crawl or breaststroke without resting. ● Must be able to swim under five feet of water and retrieve a 10 lb. brick to the surface. ● Ability to handle stressful working conditions, emergencies, and accept a high degree of accountability. ● Must be in good physical condition. ● Must have normal vision (20/25 or 20/25 corrected) and be free of permanent abnormalities of either eye. ● Prior lifeguarding experience a plus, but not required. ● Must be friendly, upbeat, and work well with other employees and be able to interact with our guests. ● Must have reliable, steady transportation to and from work. ● Must be able to speak, write, and understand English. ● Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts. ● Must have the ability to safeguard confidential information. Working Conditions: ● Must be able to work flexible hours including days, evenings, weekends, and holidays. ● Must be able to work three (3) days per week throughout our peak summer season (June-August). ● Must be able to work in combination of indoor and outdoor weather conditions. ● Additional hours will be available during April, May, September, October, November, and December. ● Physical requirements include standing, bending, sitting, walking, and communicating. ● Additional physical requirements include complete mobility and good physical conditioning, good hearing and vision, and ability to tolerate heat and sunlight. ● Must be able to push, pull, and lift a minimum of 75 lbs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment & Resorts is an Equal Opportunity Employer RIDES AND TICKETING OPERATOR AGE 16+ Job Description: Hersheypark is searching for employees who want to work hard and play hard! Join the sweetest team ever as an Rides & Ticketing Operator and enjoy a fun & dynamic work environment. In this role, you will welcome guests to The Sweetest Place on Earth as a Guest Experience Ticketing Clerk and get in on the action of more than 70 attractions including 14 coasters, as Rides Operator. This position is a combination of both Guest Experience Ticketing Clerk and an Rides Operator. In this position, you will be responsible for both operating our rides throughout the park but also interact with our guests by working in Ticketing Services, Front Gate, or Hospitality Services locations. What can a position with Rides & Guest Experience Department offer? ● Flexible Scheduling ● Friendships and Memories that will last a lifetime ● Networking Opportunities ● Opportunities for Advancement ● Learn Valuable Transferable Skills such as Problem Solving and Thinking on Your Feet, Time Management and Punctuality, Hands on Experience with Various Technology, Cultural Awareness, Cash Handling, Verbal Communication and much more! Job Functions: Rides & Ticketing Operator may be required to do one or all of the following tasks depending on the assigned job: ● High guest contact position ● Work on a computer based ticket system ● Must be comfortable handling money ● Enter group orders in the computer, process payment for transient and group orders, print tickets, reprint on-line ticket orders, and print receipts ● Sell and track inventory items at Ticket Sales or Hospitality Services locations ● Sell, upgrade and upsell Season Passes at Hospitality Services ● Responsible for guest admission and exit at Park main gates ● Interact with guests to obtain survey information throughout the park ● Learn operational standards for the Guest Experience ● Safely operate rides by always remaining vigilant and aware ● Provide excellent customer service to the guests of HERSHEYPARK by greeting guests and answering questions ● Direct guests to and from ride area, assist in loading and unloading of rides, which can include lifting children into rides as needed ● Physical check safety restraints to ensure they are in the correct locked position ● Comprehend written and verbal instructions, retain information, and consistently enforce all ride safety, park, and departmental policies. This includes, but are not limited to: enforcing the attraction height requirements and all safety procedures. ● Keep a safe and clean work area ● Provide safety speeches to guests by using a microphone ● Assist guests with enrollment in Ridership and Accessibly Program Job Requirement: Basic Qualifications ● Must be 16 years of age or older on the date of applying or turning