LIST OF BCSBI CODE COMPLIANCE OFFICERS & NODAL OFFICERS FOR GRIEVANCE REDRESSAL CHIEF GRIEVANCE REDRESSAL OFFICER/ PRINCIPAL CODE COMPLIANCE OFFICER OF THE BANK Branch Managers are the Nodal Officer for Grievance Redressal at the Branch THE ZONAL MANAGER OF EACH ZONE IS THE NODAL OFFICER FOR GRIEVANCE REDRESSAL AT ZONE AS LISTED BELOW:
S.NO. Zone Zonal Manager Name Address Contact details -ZO ZO mail id
1st Floor, Jeevan Prakash, LIC Bldg., Sanjay 0562-2521324, AGRA Place, M.G. Road, Agra - 282002 2525953, Fax: 0562-2852536 1 (NBG-North-II) Shri Haresh Chand Mangal [email protected] 079-25353091 AHMEDABAD Bank of India Bldg., Post Box No.8, Bhadra, 25353088/0556 Fax:079- 2 (NBG-Gujarat) Ahemdabad-380 001 25354159/ Shri Manoj Kumar Singh 25350451 [email protected] SCO 102, District Shopping AMRITSAR Complex, Nagpal Tower – I, Ranjit Avenue, 3 (NBG North-I) Ist floor, Amritsar, Punjab 143001 Shri Vasu Dev 0183 –5099331/6 [email protected] BARDHAMAN (NBG- 446/N, Amstrong Avenue, 4 East) Sector:2A, Bidhan Nagar, West Bengal Shri. Guru Prasad Gond 713212 0343- 2533302,2533303 [email protected] 11, Bank of India Bldg., BENGALURU 080-22959400/01 Fax:080- 5 Kempegowda Road, Bengaluru- 560009 (NBG-South) 22289054 Shri. Mukesh Kumar Jha [email protected] BHAGALPUR (NBG- Shri Rajesh Kumar 2nd floor, Devdoot Complex, Radha Rani 0641-2242150, 2420688 Fax: 6 Bihar) Sinha Road, Bhagalpur 812001 0641- 2226084, 2406026 [email protected] Shri Vivekanand Dubey New Zonal Head Qtrs.Bldg., Opp: Central BHOPAL Jail, Jail Road, Bhopal - 462011 0755- 2553354 2554404 Fax: 7 (NBG-MP & 0755 2553779 Chattisgarh) [email protected] BHUBANESWAR (NBG- Shri. Priyabrata Pattanayak 1/1D, Jayadev Vihar, Nayapalli, 0674 - 8 East) City, Bhubaneshwar 751015 State Odisha 2551318/9244 [email protected] BOKARO Mr. Dhananjay Kumar 1st floor,E-17,City Centre Sector-IV, Bokaro 06542-226252/ 231520 (NBG Jharkhand) Steel City, Jharkhand- 827004 231067,231501, 231263 9 Fax: 06542- 222496/231573 [email protected] Shri Prashant Kumar Singh 0172-2704608 CHANDIGARH Star house, SCO 76-82- Sector -31A 10 2671504/2655588 Fax: 0172- (NBG North-I) , Chandigarh 160030 2704350 [email protected] Shri Subrata Kumar Roy 044-66777510 66777500/501 Bank of India Bldg., 2nd Floor, 17,Errabalu, Fax: 04466777505/ 515 CHENNAI 11 Chetty Street, Chennai (NBG-South) - 600001 [email protected] Shri Sasidharan M Star house 324, Oppanakara Street, COIMBATORE P. Box No.337, Coimbatore- 641001 0422-2397221, 2397056 Fax: 12 (NBG-South) 0422-2390806 [email protected] Shri Jai Narain G Shree Mahavir Towers, St. Judes Crossing, Shimla Bye-pass Road, Sevla Kalan, Dehradun- 248171 (Uttarakhand) 0120 – 2404030/138 fax-0120- 13 2403782 /83 DEHRADUN (NBG- North-II) [email protected] DHANBAD (NBG Smt. Pushpa Chaudhari S.R. Mansion, IInd floor, Shastri Nagar, P.O. 0326- Jharkhand) Dhanbad, Dhanbad-826 001 2304012/2303650 14 Fx: 0326-2302522 2303040 [email protected] Shri Ravi Shankar 1 st Floor, Bank of India Bldg.,Sector No.16, 079-23222659 GANDHINAGAR Gandhinagar 382016 23223561 Fax: 079-23223397 15 (NBG-Gujarat) [email protected] Shri Manoj Kumar B-32, Sector-62 Sandipani, STC Bldg., B- GHAZIABAD (NBG 0120-2404132/134, 2404030 16 32,Sector 62, Noida 201307 North-II) Fax: 0120-2403782, (U.P) [email protected] Shri T. S.S. N. Sarma Pogula Star House, Plot no:10, EDC Complex, 0832- Panaji, Behind Kadamba Bus Stand, Patto 2404404/5/2404400,Fax:0832 17 GOA (NBG-West- I) Plaza, Goa - 2421505 2437003 403001 [email protected]
Classification: Internal Shri. Ramesh Kumar Saikia Commercial Complex, Sreenagar , 0361-2347993/4/5/6/8 G.S Road, Christian Basty, Guwahati, FAX) 0361- GUWAHATI (NBG- 18 State Assam 781005 2347994 East)
[email protected] Mr. Saiyed Asad Mehdi P.B.No.34, Saketpuri, Nr. Wales Ground, 06546- Sadananad Marg, Hazaribagh, Jharkhand - 223983/227792 HAZARIBAGH 19 825 301 Fax:06546-222900 (NBG Jharkhand)
[email protected] Shri. Arunabha Chandra 4th floor, 5, B.T.M Sarani, Brabourne Road, Kolkata-700001 033-22623525,26,27 Fax: 033- 20 HOWRAH (NBG-East) 22623529 [email protected] HUBBALLI- DHARWAD Shri K Prabhakaran Shiva-Naga Plaza, 1st floor, [email protected] n 21 (NBG- Basaveswarnagar Circle, Gokul South) Road, Hubblli- 580030. 0836-2333305/ 02 Shri Subhodh Kumar 345-A,PU-4 Sch.-54 A.B Road, 0731- Behind Hotel Country Inn, Indore, M. P 2445101 / 111 INDORE (NBG- 22 452010 2445100 -150 Fax: 0731- M.P & Chattisgarh) 2445145/7
[email protected] Shri Rajesh Ranjan Rajeshwar Building, MIG 15, 0761-04701021 Damoh Road, Jabalpur JABALPUR (NBG- 23 MP & CHATTISGARH)
[email protected] Shri Vaibhav Anand 0141- 2656221, 2658002, JAIPUR (NBG Star House,,B-4,Sector 2, Jawahar Nagar, 24 2656234 Fax- 0141-2366483, North-I) Jaipur- 302004 2656223
[email protected] 25 JAMSHEDPUR Shri Satish Kumar Bank of India Building, P.B no. 36 Main 0657- [email protected] (NBG Jharkhand) Road, Bishtupur, Jamshedpur, 831 001 2434285 2436469 Fax:0657- 2428978
Shri Vinayak Shukla Yashoda Tower, Akhliya Circle, Chopasani 0291-2760086, JODHPUR (NBG Road, Jodhpur 342008 2755443, 2754443 26 North-I) [email protected] Shri Neeraj Tiwari 78-A, Raj Bhavan Canal Road, (near Juhan KANPUR (NBG- Devi Girls College, Kanpur- 208 004 0512-2306671,2304318/4338 27 North-II) Fax: 0512-2304318, 2326026 [email protected] Shri. Umesh Kumar Rath Mining Road, Keonjhargarh Dist. Keonjhar- 06766-255896, 255297 KEONJHAR (NBG- 28 758001 State Odisha Fax: 06766-255292 East) [email protected] Shri Srinath Namburu Kaloor Towers, 0484-2349686, 2344280, Door No.36/195, Kaloor- Kadavanthara 2338480 KERALA (NBG- 29 Road, Kaloor, Kochi- 682017 Fax: 0484-2349720 South)
[email protected] Shri Ashok Nimrani 0733- 2248534 / 2248569 KHANDWA (NBG- 1st Floor Anand Nagar Branch, B.T.College 30 2248746 MP & Chasttisgarh) Road, Anand Nagar, Khandwa - 450001 Fax:0733- 2249338
[email protected] Mr. Hemant Kher 1519-C, Jaydhaval Bldg., 2nd Floor, KOLHAPUR (NBG- 0231-2646375,2646371 31 Laxmipuri, Kolhapur-416002 West-II) Fax:0231- 2646377 [email protected] 32 KOLKATA (NBG-East) Shri. Samir Kumar 5, BTM Sarani, Brabourne Road, Kolkata- 033-22318938 , 22481973 [email protected] Chattopadhyay 700001 Fax: 033- 22104375
33 LUCKNOW (NBG- Shri Yadvendra Narain Dwivedi Star House, Vibhuti Khand, Gomti Nagar, 0522-2721592, 2721541, [email protected] North-II) Lucknow 226010 2721486 Fax:0522-2215919, 2721511
34 LUDHIANA Shri Desh Raj Khatik Surya Kiran Complex, 1st Floor, Phase – II, 0161-2410809, 2405977, Fax: [email protected] (NBG North-I) The Mall, Near Rakhbagh, Civil Lines, 0161-2410648 Ludhiana 141001
Classification: Internal Shri Ramani K.N Sri Ram Complex, 4th Iyer Bungalow, MADURAI (NBG - Madurai-625014 35 South) [email protected] Shri Narayan S Deora 2nd Floor, Boi Bldg., Opp: Natraj Market, 022-28827770/28821399, S.V. Road, Malad West, Mumbai 400 064 28824842,Fax: MUMBAI NORTH (NBG- 36 022 -28827771, 28825578 West-I)
[email protected] MUMBAI SOUTH (NBG- Shri S. Sahani Mezzanine Floor, Bank Of India Bldg., 70- [email protected] o.in 022-22623656,22622717 37 West-I) 80,M.G. Road, P.B No.238, Fax:022-22625985,22673509 Fort, Mumbai 400 001 MUZAFFARPUR Shri Ajay Kumar Pankaj Market, Saraiyaganj, 0621-2273695/2273634 38 [email protected] (NBG-Bihar) Muzaffarpur-842001 Mr. Santosh S BOI Bldg., 3rd Floor, Sardar Vallabh Bhai 0712-2531404, 2532205, Fax Patel Marg P.B No.4, Kingsway, Nagpur : 0712-2520558 39 NAGPUR (NBG-West-II) 440001 [email protected] 40 NASIK Mr. Tushar S Hate Main Trimbak Road, Plot no.G-1, First Floor, 053-2354568 [email protected] (NBG- West II) MIDC Industrial Estate, Satpur Colony, Nasik 422007
41 NAVI MUMBAI (NBG- Mr. Anbumani M. Management Development Institute Bldg., 022-27564910/ 12/13, [email protected] West-I) Gr. Floor, Plot:30, Sec:11, Cbd Belapur, Navi 27564909/27564126/ 909 Mumbai Fax:27564911 400 614 Shri Ajay Kumar Panth 011- 23310526/23722158/233116 NEW DELHI (NBG Star House , H-2, Connaught Circus, Middle 42 47 Fax:011- North-I) Circle, New Delhi-110001. 23317365/23718085
[email protected] Shri Mukesh Sharma 0612-2220640, 2223369/567 PATNA (NBG- Chanakya Place, 1st Floor, Birchand Patel Fax:0612- 2223178 43 Bihar) Marg, Patna 800001 [email protected] Mr. Shiba Prasad Biswal 592(New) Sadashiv Peth, 4th Floor, BOI 020-25535400/21, Bldg., Lakshmi Road, Pune 411030 25535400/868 44 PUNE (NBG-West- II) Fax:020 -25533200 [email protected] Ms. Shampa Biswas 02141-228895, RAIGAD (NBG- 2nd Floor Hotel Meera Madhav, Opp. S.T 223895/222269 45 West-I) Stand, Alibag 402201. Fax:022-222695 [email protected] 46 RAIPUR Mr.Bhoopesh Karaulia 1ST Floor, G. D. Shesh Nilayam, Tatyapara, Tel.0771- [email protected] (NBG MP & RAIPUR 492001 4212450/ 4212401, 4212403 Chhattisgarh) FAX No 0771 4212404
47 RAJKOT Shri Amrendra Kumar Bank Of India Bldg., 1st Floor, Para Bazar, 0281-2240601, [email protected] (NBG-Gujarat) P.B. 24, M.G. Road, Rajkot 360 001 2231277 Fax: 0281-2224154
48 RANCHI Mr. Pankaj Kumar Sinha Pradhan Tower , Main Road, Ranchi South 0651- 2330520/ [email protected] (NBG Jharkhand) Jharkhand-834001 2331386, 2200837 Fax: 0651- 2330138
49 RATNAGIRI (NBG- Mr. Keshav Kumar Near Arogya Mandir, Ratnagiri- Kolhapur 02352-226145, [email protected] West-II) Highway, Shivajinagar, Ratnagiri 415639 223155/233155 Fax: 02352-222782
50 Sambhalpur Shri Aurobinda Mishra Near St. John School, Dhankauda - 768006 [email protected] (NBG-East)
51 SILIGURI (NBG- Shri. Nikhilesh Kumar Goyal Mansion, Pranami Mandir 0353-2642221 , 2641718 Fax: [email protected] East) Road, Siliguri 734 401 0353-2642985 Sahyadri Shopping Centre Old Employment 0217-2319479, 2317077 SOLAPUR (NBG- 52 Exchange Chowk, , Fax: 0217-2310454 West-II) Shri Lagnajeet Das Solapur-413 001 [email protected] 53 TELANGANA Shri Suvendu Kumar Behera P.T.I. Bldg.,2nd Floor, 10-1-1199/2, 040-2315172, 23315263, [email protected] (NBG-South) A.C. Guards, Hyderabad - 500004 Fax: 040-23315173
54 UJJAIN Shri Ramkripal Gupta Post Bag No.10, C-2, Kshipra Vihar, Dewas 0734- [email protected] (NBG- MP & Road, Nagzire, Ujjain 456010 2574800 / Chattisgarh) 2525545 Fax: 0734-2515793
Classification: Internal Shri Ajay Gangadhar Kadu 1st Floor, Bank Of India Bldg., Ellora Park, 0265-2397895 VADODARA (NBG- Subhanpura, Vadodara- 390023 2396114 Gujarat) 55 Fax: 0265-2327031 2397931 [email protected] Varanasi Shri Bharat Singh Fonia B-38/2A, Mahmoorganj, Varanasi- 221010 0542-2276209/94/6844 56 (NBG - North II) Fax:0542-2276210 [email protected] 57 VIDARBHA Shri Santosh B SawantDesai BOI Bldg., 2nd Floor, Sardar Vallabh Bhai 0715-2245341 [email protected] (NBG- Patel Marg, P.B No.4, Kingsway, Nagpur- West-II) 440001
58 Vijayawada (NBG - Shri Venkata Somasekhar D.No.31-23-1A, PVR Complex, 1st floor, 0866-2467777/2467799 [email protected] South) Vadlamani Beside BSNL Bhavan, Chuttugunta, Vijayawada - 520004
59 Visakhapatnam (NBG Shri M. Subhakar 28-2-48, Dasapalla Complex, Ist floor, 0542-2276209/94/ [email protected] South) Suryabagh, Vishapatnam 530020(A.P) 6844 Fax: 0542-2276210
For Customer/Non-customers, mail to: [email protected] (15 digit account number to be mentioned in the subject line by customers)
Nodal Officer for Grievance Redressal /BCSBI compliance officer at Head Office
Deputy General Manager Smt. Manasi Manoj Phene Customer Excellence Branch Banking Dept., Head Office, Star House I, C-5, “G” Block, 2nd floor (west) wing, Bandra-Kurla Complex, Bandra (East), Mumbai 400051 Tel No. 022-6668 4479 e-mail: [email protected]
Nodal Officer for Grievance Redressal /BCSBI compliance officer of the bank:
General Manager Shri Amitabh Banerjee, Star House I, Plot:C-5, G Block, 2nd floor, West wing, Bandra Kurla Complex, Bandra (East), Mumbai 400051 Tel No. 022-6668 4860/4529 e-mail: [email protected]
Classification: Internal