DOCSLIB.ORG

Recognising Service Champions in the Hospitality Industry!

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Recognising Service Champions in the Hospitality Industry! Oct 2013 – Dec 2013 MICA (P) 032/02/2014 EDITORIAL TEAM Chief Editor : Ms Margaret Heng Writers : Ms Clare Yeo, Ms Li Shaoting, Ms Shrestha Sook Yean Published by : Singapore Hotel Association SHA UPDATE Designed and printed by : Colorcom Graphics Pte Ltd SHA Update is the official publication of the Singapore Hotel Association and copies of SHA Update are not for sale. No part of this publication may be reproduced in any form or by any means without the written permission of the publisher. The views and opinions 17 Cantonment Road, Singapore 089740 Email : [email protected] Website : www.sha.org.sg expressed are those of the authors and do not necessarily reflect those of the publisher. Recognising Service Champions in the Hospitality Industry! On 18 November 2013, 590 Star Award winners from 91 participating organisations gathered at the University Cultural Centre (UCC) Hall for the annual Excellent Service Award – Star Presentation Ceremony for the Hospitality Sector. The winners were recognised at the presentation ceremony for their efforts in delivering excellent service and going the extra mile for service. Mr Teo Ser Luck, Minister of State for Trade and Industry, was the Guest-of-Honour for the event. Currently in its 4th year, the “SHA Outstanding Star Award” saw a total of 44 nominations this year. For going the extra mile to deliver top- notch service, these nominees were each presented with a trophy and a certificate. SHA NEWS SHATEC INSTITUTES NEWS HOTEL CIRCUIT TOURIST TRACKS • Recognising Service Champions in the 1-2 • SHATEC 28th Graduation 10 • 2013 World Travel Awards 15 • Calendar of 18 Hospitality Industry Ceremony • TTG Travel Awards 2013 Conventions & • SHA Welcomes New General Managers 3 • The International Young Chef 11 • The Spirit of Giving and 16-17 Exhibitions • SHA Welcomes New Ordinary Members 4 Challenge 2013, Korea Sharing • 2013 Tourism 19 11 • Your Say: Top 3 Wishes for the 4 • Serving the Community on • La Compagnie des 17 Performance in Singapore Hotel Industry International Chefs’ Day Mousquetaires Numbers • Service Gold Award 2013 5 • Continuing Education & 12-13 d’Armagnac Launches Training Programme Calendar Singapore Chapter • Hotel Security Conference 2013 6 2013 • PARKROYAL on Pickering 18 • Marina Bay Sands Wins the SHA 7 • SPOTLIGHT 14 wins two awards at 2013 Challenge Trophy at the Bowling HICAP Conference in Hong Tournament 2013 Kong • General Managers’ Networking Session 8 • SHA-NEA Food Safety Workshop 9 • The Singapore WSH Conference 2014 2 SHA NEWS Recognising Service Champions in the Hospitality Industry! For 2013, we are proud to announce the following winners of the SHA Outstanding Star Award - Ms Lau Yin Fun Alice from Hotel Royal Limited for the Hotel Category and Ms Siti Hawa Bte Hussein from the Costa Sands Resort (Sentosa) for the Non-Hotel Category. Winners of the SHA Outstanding Star Award (from left) Ms Lau Yin Fun Alice, Guest Relations Officer, Hotel Royal Limited and Ms Siti Hawa Bte Hussein, Admin Assistant, Costa Sands Resort (Sentosa) The nominees for the SHA Outstanding Star Award 2013 were as follows: Organisation Name Organisation Name Amara Singapore Tem Cheng Soon James Orchard Hotel Singapore Leow Hong Boon Nick Bayview Hotel Singapore Tan Siao Chin Jovy Orchard Scotts Residences Zulkarnain Bin Johar (Far East Hospitality) Carlton Hotel Singapore Anisah Binti Mohamad The Pan Pacific Hotel Singapore Naw K Mie Shine Chinese Swimming Club Lam Jia Yuh Andy PARKROYAL on Beach Road Asiah Bte Ismail Concorde Hotel Singapore Joanna Png Park Hotel Clarke Quay Thirumany A/P Ethiraj Costa Sands Resort (Sentosa) Siti Hawa Bte Hussein Peninsula.Excelsior Hotel Florryvie De Gorio Sabino Crowne Plaza Changi Airport Annalyn League Gulapa Quebec Leisure International Pte Noorhuda Binte Shamsudin Fraser Place Robertson Walk, See Thoo Yau Ltd Singapore Raffles Hotel Singapore Tamilarasi Govinda Raju Fraser Suites River Valley, Masniatonezam Bte Sirin Singapore Resorts World at Sentosa Pte Ltd Mohammed Ridzwan Bin Salim The Fullerton Hotel Singapore Low Lee Hong The Ritz-Carlton, Millenia Singapore Jaimaica Sunshine Sy Alfonso Furama City Centre, Singapore Shen Hai Bing Riverview Hotel Singapore Tan Meow Gek Furama RiverFront, Singapore Louis Anak Bettie Royal Plaza on Scotts Karlson Mamangun Kim Goodwood Park Hotel Ltd Fong Li Foong Shangri-La Hotel, Singapore Jega Nathan Krishnan Grand Park Orchard Kurukulasuriya Shakila Mehani Shangri-La's Rasa Sentosa S B Senthil Kumaran Fernando Resort & Spa, Singapore Holiday Inn Singapore Atrium Tan Siew Mee Mimi Singapore Cruise Centre Pte Ltd Quah Kim Yan Hotel Royal Limited Lau Yin Fun Alice Singapore Marriott Hotel Nur Fadzliana Binte Ismail InterContinental Singapore Anna Lau Yen Puan Singapore Recreation Club Roberts Duncan Link Hotels International Pte Ltd Sarojani Devi A/P Arunasalam Swissotel Merchant Court, Men Jiang Tao Singapore M Hotel Singapore Nadia Fairmont Singapore & Swissotel Nurul Fahimah Binte Iskandar Mandarin Orchard Singapore Mohana Das A/L Munisamy The Stamford,Singapore Marina Bay Sands Pte Ltd Brian Xavier Calupe Traders Hotel, Singapore Kelvin Jonathan A/L Santanadas Marina Mandarin Singapore Shahrul Riza Bin Mohammad Zaini Treetops Executive Residences Wong WeiQiang, Desmond NTUC Club Ratnawati Bte Timyati SHA NEWS 3 SHA Welcomes New General Managers Capella Singapore is pleased to Hilton Worldwide has appointed Mr Mark announce that veteran hotelier, Meaney as General Manager of Conrad Mr. Alenjandro Helbling, has been Centennial Singapore with effect from 7 appointed General Manager of December 2013. Capella Singapore effective 1 Born in Ireland, Mr Mark Meaney has held October 2013. several management positions in Japan, Mr Helbling joins Capella Singapore the United States of America, and Ireland in from Dorado Beach, a Ritz-Carlton his 17-year hospitality career. Prior to this Reserve in Puerto Rico where he appointment, Mr Meaney was Director of has served as pre-opening General Operations since July 2011 and Director of Manager through to the present. Food and Beverage from February 2010 to Mr Alejandro Helbling Mr Mark Meaney June 2011 at Conrad Tokyo renowned for its Originally from Argentina, Mr General Manager General Manager award-winning fine dining experience. Capella Singapore Helbling brings experience as Conrad Centennial Singapore General Manager from some of the During his tenure at Conrad Tokyo, Mr Meaney finest resorts in Asia and Europe, including the Bulgari Bali and spearheaded successful initiatives leading the hotel to win the Conrad Hilton Hotel Villa Padierna, a Ritz-Carlton Managed Hotel in Marbella, Award twice, in 2011 and 2013 for being the best hotel in the Conrad brand Spain. His earlier career highlights include serving as Executive portfolio. Before moving to Japan, Mr Meaney was the Resident Manager of Assistant Manager, Food and Beverage at the Grand Hyatt in the Mount Juliet Conrad, in Kilkenny, Ireland. Santiago. Crowne Plaza Changi Airport has Mövenpick Heritage Hotel Sentosa is pleased announced the appointment of to announce the appointment of Mr Philip Mr Bill Sheppard as its General Jones as its General Manager with effect from Manager, with effect from 7 2 December 2013. October 2013. Mr Jones, originally from Ireland, had been Prior to his appointment, Mr the General Manager of the Mövenpick Hotel Sheppard was the Regional Hanoi since February 2012. Prior to this, he General Manager for United worked in Dubai with Jumeirah International Arab Emirates (UAE) and General and was formerly with The Ritz-Carlton Hotel Manager of Crowne Plaza Deira Company in the United States for over twelve Dubai. years. Mr Bill Sheppard Mr Philip Jones Mr Sheppard joins Crowne Plaza Armed with two decades of international General Manager General Manager Crowne Plaza Changi Airport Changi Airport with a wealth of Mövenpick Heritage Hotel experience in city hotels as well as resorts, Mr experience in hospitality spanning Sentosa Jones brings with him a wealth of knowledge over 35 years, having worked in Europe, United States, Middle and insights of the hospitality industry. East and Australia. Millennium and Copthorne Traders Hotel, Singapore has appointed Mr International Limited (MCIL) is Clifford Weiner as its General Manager with pleased to announce Mr Riaz effect from October 2013. Mahmood as the newly appointed A Swiss national, Mr Clifford Weiner’s General Manger of Orchard Hotel hospitality career brought him from Singapore. Switzerland, where he worked as the Food A 20-year veteran of the hospitality & Beverage Manager at the Badrutt’s Palace industry, Mr Mahmood will Hotel, St. Moritz to London where he was take on the helm at Orchard InterContinental London’s Director of Food Hotel Singapore. Armed with & Beverage for four years. international industry experience Subsequently, Mr Weiner joined the pre- Mr Riaz Mahmood and well-rounded knowledge Mr Clifford Weiner opening team of Atlantis The Palm Jumeirah, General Manager General Manager amassed from his association Dubai as its Executive Assistant Manager – Orchard Hotel Singapore Traders Hotel, Singapore with major hotels in Asia Pacific Food & Beverage before joining Shangri-La and Middle East countries, Mr Hotel, Singapore in 2010. Mahmood’s areas of expertise include pre-opening and opening of luxury hotels and resorts. Prior to his appointment at Traders Hotel, Singapore, Mr Weiner was the Resident Manager at Shangri-La Hotel, Kuala Lumpur. Most recently, he was the General Manager of the Sheraton Dammam Hotel and Towers, Saudi Arabia. He has also been associated with several internationally established hotel chains like Raffles, Swissôtel and Starwood in various senior management positions over the past 20 years. 4 SHA NEWS SHA Welcomes New Ordinary Members Carlton City Hotel Singapore Located two minutes’ walk from the Tanjong Pagar MRT station within Singapore’s Central Business District, Carlton City Hotel Singapore’s guestrooms and facilities are well- designed for the comfort of both business and leisure travellers. Conceived by world-renowned design firm Hirsch Bedner Associates, Carlton City Hotel Singapore welcomes its guests via a grand marble lobby adorned with classy crystal chandeliers.
Load more

Recommended publications
  • Stay Fit & Feel Good Memorable Events at The
    INTEGRATED DINING DESTINATION SINGAPORE ISLAND MAP STAY FIT & FEEL GOOD Food warms the soul and we promise that it is always a lavish gastronomic experience Relax after a day of conference meeting or sightseeing. Stay in shape at our 24-hour gymnasium, at the Grand Copthorne Waterfront Hotel. have a leisurely swim in the pool, challenge your travel buddies to a game of tennis or soothe your muscles in the outdoor jacuzzi. MALAYSIA SEMBAWANG SHIPYARD NORTHERN NS11 Pulau MALAYSIA SEMBAWANG SEMBAWANG Seletar WOODLANDS WOODLANDS SUNGEI BULOH WETLAND CHECKPOINT TRAIN CHECKPOINT RESERVE NS10 ADMIRALTY NS8 NS9 MARSILING WOODLANDS YISHUN SINGAPORE NS13 TURF CLUB WOODLANDS YISHUN Pulau SARIMBUN SELETAR RESERVOIR EXPRESSWAY Punggol KRANJI NS7 Barat KRANJI Pulau BUKIT TIMAH JALAN Punggol NS14 KHATIB KAYU Timor KRANJI Pulau Pulau LIM CHU KANG RESERVOIR SELETAR PUNGGOL Serangoon Tekong KRANJI SINGAPORE RESERVOIR PUNGGOL (Coney Island) WAR ZOO AIRPORT Pulau Ubin MEMORIAL NEE LOWER SELETAR NE17 SOON RESERVOIR PUNGGOL Punggol EXPRESSWAY UPPER NIGHT TAMPINES EXPRESSWAY (TPE) LRT (PG) NS5 SAFARI SELETAR YEW TEE RESERVOIR MEMORABLE EVENTS AT THE WATERFRONT (SLE) SERANGOON NE16 RESERVOIR Bukit Panjang SENGKANG RIVER Sengkang LRT (BP) SAFARI With 33 versatile meeting rooms covering an impressive 850 square metres, SENGKANG LRT (SK) CAFHI JETTY NS4 CHOA CHU YIO CHU CHOA CHU KANG KANG CHANGI the Waterfront Conference Centre truly offers an unparalleled choice of meeting KANG NE15 PASIR NS15 BUANGKOK VILLAGE EASTERN DT1 BUKIT YIO CHU KANG TAMPINES EXPRESSWAY (TPE) BUKIT PANJANG (BKE) RIS Boasting a multi-sensory dining experience, interactive Grissini is a contemporary Italian grill restaurant spaces with natural daylight within one of the best designed conference venues PANJANG HOUGANG (KPE) EW1 CHANGI PASIR RIS VILLAGE buffet restaurant, Food Capital showcases the best specialising in premium meats and seafood prepared in DT2 LOWER NS16 NE14 in the region.
    [Show full text]
  • List of Green Hotels and Event Venues
    BCA List of Green Hotels S/N Project Name Awards Postal Code 1 Amara Sanctuary Resort Sentosa Platinum 099394 2 Carlton City Hotel Singapore Platinum 078862 3 Copthorne King's Hotel Platinum 169632 4Courtyard Singapore Novena Platinum 329568 5 Furama City Centre Platinum 059804 6 Furama RiverFront, Singapore Platinum 169633 7 Genting Hotel Jurong Platinum 608516 8 Grand Copthorne Waterfront Hotel Platinum 169663 9 Grand Park City Hall Hotel Platinum 179809 10 Great World Serviced Apartments Platinum 239404 11 Holiday Inn Express (88 East Coast Road) Platinum 423371 12 Holiday Inn Express Singapore Orchard Road Platinum 229921 13 Holiday Inn Express, Clarke Quay Platinum 059573 14 Hotel Boss Platinum 199020 15 Hotel Indigo Singapore Katong Platinum 428788 16 Hotel Jen Orchardgateway Platinum 238858 17 ibis Singapore Novena Platinum 329543 18 JW Marriott Hotel Singapore South Beach Platinum 189763 19 King's Centre Platinum 169662 20 M Social Hotel Platinum 238259 21 Marina Bay Sands Platinum 018956 22 One Farrer Hotel & Spa Platinum 217562 23 PARKROYAL on Kitchener Platinum 208533 24 PARKROYAL on Pickering Platinum 058289 25 Sheraton Towers Singapore Hotel Platinum 228230 26 Sofitel Singapore City Centre (Tanjong Pagar Centre) Platinum 078885 27 Sofitel So Singapore Platinum 068876 28 Swissotel Merchant Court, Singapore Platinum 058281 29 The Singapore EDITION hotel (Boulevard 88) Platinum 248651 30 Treetops Executive Residences Platinum 258355 31 Village Hotel Albert Court Platinum 189971 32 W Singapore Sentosa Cove Platinum 098374 PLUS
    [Show full text]
  • Sha Update Editorial Team
    Jul 2014 – Sep 2014 MICA (P) 032/02/2014 EDITORIAL TEAM Chief Editor : Ms Margaret Heng Writers : Ms Clare Yeo, Ms Li Shaoting & Ms Shrestha Sook Yean Published by : Singapore Hotel Association Designed and printed by : Colorcom Graphics Pte Ltd SHA UPDATE SHA Update is the official publication of the Singapore Hotel Association and copies of SHA Update are not for sale. No part of this publication may be reproduced in any form or by any means without the written permission of the publisher. The views and opinions 17 Cantonment Road, Singapore 089740 Email : [email protected] Website : www.sha.org.sg expressed are those of the authors and do not necessarily reflect those of the publisher. Celebrating Employee Excellence and Hotel Productivity Ideas The 32nd FDAWU / NTUC / SHA Productivity Seminar cum Nine hotels were also recognised at the ceremony for their “Employee of the Year” and “Productivity Idea” Award implementation of productivity ideas to boost productivity. Presentation was held on 11 July 2014 at Furama RiverFront Shangri-La Hotel Singapore emerged as the grand winner Singapore. of “Productivity Idea” Award 2014, while Hard Rock Hotel, Holiday Inn Singapore Orchard City Centre and Shangri- This year, a record number of 57 deserving employees were La’s Rasa Sentosa Resort & Spa, Singapore received special nominated by their respective organisations to receive the mention. “Employee of the Year” award. SHA NEWS SHATEC INSTITUTES NEWS HOTEL CIRCUIT TOURIST TRACKS • Celebrating Employee Excellence 1-2 • CityGas Singapore
    [Show full text]
  • Singapore Green Hotel Award 2019-2020
    May-Aug Issue 2019 MCI(P)018/02/2019 Singapore Green Hotel Award 2019-2020 SHA Annual General Meeting Your Say on Creating Seamless Guests’ Experience through Smart Hotel Technologies SHA Welcomes New General Managers Job Redesign & Innovation Workshops (JRI) by SHA and SHATEC CONTENTS 11 17 19 15 13 May-Aug Issue 2019 SHA NEWS SHATEC NEWS MCI(P)018/02/2019 4 Singapore Green Hotel Award 2019-2020 17 Journey to Bocuse d’Or: Fundraising Chief Editor Dinner by Chef Mathew Leong Ms Margaret Heng 5 SHA Welcomes New Ordinary Members 18 SHATEC Experience Day 2019 Writers Health Promotion Board Industry 6 SHA Welcomes New Associate Members Ms Charmaine Thiang Networking Session: Sugar Reduction Your Say on Creating Seamless Guests’ Innovation Ms Li Shaoting Experiences Through Smart Hotel Ms Shrestha Sook Yean Technologies 19 Spotlight: Audrey Chung Published by SHA Welcomes New General Managers 9 Singapore Hotel Association Inaugural Hotel Human Capital HOTEL CIRCUIT 11 Conference Design & Printed by Colorcom Graphics Pte Ltd Grand Copthorne Waterfront Hotel SHA Annual General Meeting 20 12 Bolsters its Status with a Clutch of New Email Accolades and Guest Experiences 13 FDAWU/NTUC/SHA Employee of the [email protected] Year Award Ceremony 2019 21 Marina Bay Sands – Sands Expo and SHA WSH Forum on Kitchen Safety Convention Centre Awarded Prestigious Website LEED® Platinum Green Building www.sha.org.sg 14 Job Redesign & Innovation Workshops (JRI) by SHA and SHATEC Certification Address Relooking at Operations with an Open 22 Pan Pacific Singapore Attains 10,000 21 Bukit Batok Street 22, Mind (ROOM) by SHATEC Guest Reviews on TripAdvisor® Singapore 659589 SHA-SG Cares Focus Group Discussion Six Senses Singapore Launches Spa 37th SHA Inter-Hotel Soccer Tournament Pods a Wellness Sanctuary in the Heart 15 2019 of Singapore’s City Center 37th SHA Inter-Hotel Bowling Tournament 16 SHA Update is the official publication 2019 of the Singapore Hotel Association and copies of SHA Update are not for sale.
    [Show full text]
  • Singapore City
    IRM0008_TheConceigeMap_91x261 (KK) R1 Highres Eng.pdf 1 17/12/18 11:05 AM RU AH B G EVANS N B W A H LL RD A AM A L P K OA KEMBANGJALAN SINARAN DRIVE E TO EA JALAN LUTHERAN RD TIMAH STI W ST JALAN MELATI LEGEND & ESSENTIAL NUMBERS N PRINCE E W Royal R HAM KING'S RD BU ER P RD K Square Square 2 MANDALAY RD R O FARRERFARRER COMMERCIAL BUILDINGS EST IT ASIMONT A D W Courtyard NS20 E T LANE NOVENA S RD IM T GEYLANG RU TER AH H SINGAPORE CITY MAP by Marriott RD HAROM A9 Lippo Centre Z12 R RD BA FARRER Commercial Area A R G D D RD Novena LAN BUKIT C24 Malacca Centre T16 DUNEARN GEY SETANGKAI Commercial Area B DT10 RD THOMSON Square Oasia Hotel RD STEVENS HAROM PARK C25 Marsh & Mclennah Centre T13 Singapore Quality Hotel U GOLDHILL HR Commercial Area C RD Marlow BALESTIER A KING'S DR RD B RD A12 MAS Building EVANS Y13 Revenue GENTLE GALLOP Stevens RISE GENTLE House KING'S RD TOW NE9 D A13 Maxwell House W12 Court BOON KENG WALK MOULMEIN R C1 6 Battery Road S16 RO Velocity RISE RD ANG KING'S DR KING'S JALAN ANE GOLDHILL N L IN L (CTE) E E BAHRU C26 MayBank Towers S16 B MOULMEIN R FARRER GALLOP N N RD (CTE) KAL 6 Raffles Quay U16 IN BARKER C2 OB I R QUEEN'S B A RD R B U AVE RD R E Leng K L D MND Building W13 D Barker Road B20 O RD IT 80 Robinson Road V15 Y B2 R R Kwang RD ROBIN T Methodist GILSTEAD ME MARGOLIO Baptist IMAH R UTH RD S E C27 No.
    [Show full text]
  • HA Marmay11 Mainsection.Pdf
    hospitality asia ~ March-May 2011 Page IFC C M Y K hospitality asia ~ March-May 2011 Page 1 C M Y K NOTE PUBLISHER’S ROAR OF THE FINEST While I am always wistful when it comes to comparing the Singapore hospitality experience to that of my home country, I know that other Southeast Asian properties are looking at Singapore guardedly as well. They have good reason to. After all, Singapore will play host to the Hospitality Asia Platinum Awards 2011-2013, with Capella Singapore hosting the Welcome Dinner on November 17 2011, and Mandarin Orchard Singapore hosting the Gala Dinner the next night. I know Singapore well enough to boldly say that both dinner events will be amazing. There is also a fine crop of nominees from the Lion City for HAPA Regional 2011- 2013. I am very pleased to say that instead of shrinking and cautiously watching the action from the sidelines, other Southeast Asian properties have boldly put in their bids to compete with the best of the best. Apart from Singapore and Malaysia, HAPA Regional will see the usual suspects from Thailand (Bangkok and Phuket) and Indonesia (Jakarta and Bali). The new participating cities are Koh Samui, Chiang Mai, Chiang Rai, Bintan, Hanoi, Ho Chi Minh and Manila as well. What a series it is going to be! As my team and I continue to endeavour to lift the standards of Southeast Asian hospitality on a whole, we also look to our own publication with the view of improving. We continue to refine the product, fuelled by feedback from not only the suppliers which this publication initially served, but also the increasing number of first class and business travellers who enjoy our content on some of the best airlines in the world.
    [Show full text]
  • A Fairytale Escapade to the World's First Organic Spa & Wellness Resort
    A fairytale escapade to the World’s First Organic Spa & Wellness Resort Have you ever wanted to experience a fairytale castle where you could completely unwind and be pampered like royalties? The Chateau is your reality now! For a limited period only, The Chateau, an international award winning destination spa resort exclusively offers you unbelievable spa, dine & stay packages. Contact us today. Your fairytale escapade is just a stone throw away. Son Altesse L’assiette Fine Dining Salt Grotto Herbal Bath Aquaveda Bed Salt Pool The Chateau Spa & Organic Wellness Resort Berjaya Hills, KM48 Persimpangan Bertingkat, Lebuhraya Karak, 28750 Bukit Tinggi, Pahang, Malaysia For reservations, please call (09) 221 3888 email: [email protected] [email protected] www.thechateau.com.my hospitality asia ~ April-June 2013 Issue Page IFC C M Y K hospitality asia ~ April-June 2013 Issue Page 1 C M Y K publisher’s note Hotels are no longer just places to grab a night’s sleep when away from home. Look around the region and it is clear that new properties now have personalities of their own. They become a physical representation of the characteristics of their brand, and assume distinct quirks and affectations. People now go to hotels not just to stay, but to be enveloped in an experience. It’s fitting therefore that we dedicate a whole spread to the men and women who, through their work as architects and designers, bring to life the personality of the buildings they work on. From owners, developers, interior designers and management teams, this issue’s Architecture & Design feature sings the praises of the people behind some of Kuala Lumpur’s cool new properties.
    [Show full text]
  • SHA Update SHA Update Is the Official Publication of the Singapore Hotel Association and Copies of SHA Update Are Not for Sale
    Jul 2012 – Sep 2012 MICA (P) 025/02/2012 EDITORIAL TEAM Chief Editor : Ms Margaret Heng Writers : Ms Li Shaoting, Ms Tai Junni & Ms Shrestha Sook Yean Published by : Singapore Hotel Association Designed and printed by : Colorcom Graphics Pte Ltd SHA UPDATE SHA Update is the official publication of the Singapore Hotel Association and copies of SHA Update are not for sale. No part of this publication may be reproduced in any form or by any means without the written permission of the publisher. The views and opinions 17 Cantonment Road, Singapore 089740 Email : [email protected] Website : www.sha.org.sg expressed are those of the authors and do not necessarily reflect those of the publisher. Celebrating 30 Years of Productivity in the Hotel Industry The FDAWU/NTUC/SHA Productivity Seminar reached a special milestone on 24 July 2012 as it marked 30 years of collaborative efforts to boost productivity in the hotel industry. Held at Furama RiverFront Singapore, the event saw a record number of 53 deserving employees being nominated by their respective organisations for the “Employee of the Year” Award. The winners were presented with a certificate of commendation and a trophy by the Guest-of-Honour, Mr Ong Ye Kung, Deputy Secretary-General, National Trades Union Congress. Heartiest congratulations to all our praiseworthy winners of the Employee of the Year Award 2012! The “Productivity Idea” Award (Group Category), presented for the third time saw Hotel Michael at Resorts World Sentosa, walked away with the title of champion team, a certificate
    [Show full text]
  • Design Thinking: Gen Y and the Workplace
    Apr 2012 – Jun 2012 MICA (P) 025/02/2012 EDITORIAL TEAM Chief Editor : Ms Margaret Heng Writers : Ms Li Shaoting, Ms Tai Junni & Ms Shrestha Sook Yean Published by : Singapore Hotel Association Designed and printed by : Colorcom Graphics Pte Ltd SHA UPDATE SHA Update is the official publication of the Singapore Hotel Association and copies of SHA Update are not for sale. No part of this publication may be reproduced in any form or by any means without the written permission of the publisher. The views and opinions 17 Cantonment Road, Singapore 089740 Email : [email protected] Website : www.sha.org.sg expressed are those of the authors and do not necessarily reflect those of the publisher. Design Thinking: Gen Y and the Workplace he Design Thinking workshop, jointly organised by the Singapore Tourism Board T(STB) and SHA, took place from 22 to 23 May at Hotel Fort Canning. The objectives of the workshop were as follows: • To understand the methodology and principles of design thinking • To gain useful insights into the mindsets of today’s young talent, and translate these insights into actionable and workable ideas using design thinking methodology • To discover the applications of design thinking to other business functions On the first day of the workshop, participants were divided into groups with each comprising a good mix of Gen X and Y participants. After a brief introduction by Chemistry on design thinking, the groups were tasked to come up with a ‘mood board’ by selecting words or pictures from magazines to represent the industry’s perception of Gen Y and vice versa.
    [Show full text]
  • Industry Overview
    THIS DOCUMENT IS IN DRAFT FORM, INCOMPLETE AND SUBJECT TO CHANGE AND THAT THE INFORMATION MUST BE READ IN CONJUNCTION WITH THE SECTION HEADED “WARNING” ON THE COVER OF THIS DOCUMENT. INDUSTRY OVERVIEW We have extracted and derived the information in the section below, in part, from various 3D-13(i) government or official sources that are publicly available and the HVS Report. See “Sources of information” below. We believe that the sources of this information are appropriate sources for such information and have taken reasonable care in extracting and reproducing such information. We have no reason to believe that such information is false or misleading or that any fact has been omitted that would render such information false or misleading. The information has not been independently verified by us, the Sole Sponsor, the Underwriters and the Sole Lead Manager or any other party involved in the [REDACTED] and no representation is given as to its accuracy. Accordingly, you should not place undue reliance on such information or statistics. SOURCES OF INFORMATION In connection with [REDACTED], we have engaged HVS, an Independent Third Party, to prepare the report titled “Market Research Report Singapore and Bintan” (“HVS Report”) for use in this section. We paid HVS a total of US$48,000 as the fee for preparing and updating the HVS Report. The payment of such amount was not contingent upon our successful Listing or on the results of the HVS Report. About HVS HVS is a global consulting and services organisation founded in 1980 and based in the United States.
    [Show full text]
  • In Focus: Singapore
    MARCH 2020 IN FOCUS: SINGAPORE Revitalising and Repurposing Hotels Cindy Lim Intern Chariss Kok Xin Manager Jens Busch Vice President, HVS Executive Search Chee Hok Yean Regional President HVS.com HVS Singapore | 137 Market Street, #04-02 Grace Global Raffles, Singapore 048943 SINGAPORE IN FOCUS: SINGAPORE 2020 | PAGE 2 Source: Unsplash Key Highlights in 2019 The Republic of Singapore is a metropolitan city-state and International Arrivals island country in Southeast Asia with a total land area of an estimated 714.3 square kilometres. It is situated at the + 3.3% southern tip of the Malayan Peninsula, between Malaysia and Indonesia. With an economy supported by its growing population of approximately 5.8 million people, Singapore has witnessed remarkable record of sustained economic Passenger Traffic growth throughout the years and bolsters its role as a + 3.8% global commerce, finance and transportation hub. Overall economy in Singapore expanded by 0.9% in 2019, slower than the 3.1% growth in 2018. The manufacturing industry contracted sharply by 1.4% on the back of the ongoing trade war and global uncertainty. The service RevPAR sector, on the other hand, grew by 1.1%, with the information and communication and the financial and + 2.4% insurance sectors registering the fastest pace of growth. Tourism remains as an important pillar in driving economic growth in Singapore. According to the World Room Revenue Travel & Tourism Council (WTTC), the direct and total contribution of Travel & Tourism to Singapore’s Gross + 5.5% Domestic Product (GDP) in 2019 was 4.0% and 10.0%, respectively. Tourism arrivals reached a new high of 19.1 million in 2019, supported strongly by international source markets.
    [Show full text]
  • Hotel Pick up List
    HOTEL PROFILE REPORT (EFFECTIVE: 01 OCT 2018) Location Name : Sentosa Hotel's Name Address Tour Pick up Time Pick Up Point Festive Hotel 8 Sentosa Gateway Sentosa Island Main Lobby Beach Villas 8 Sentosa Gateway Sentosa Island Crockfords Tower 8 Sentosa Gateway Sentosa Island 15 minutes earlier Equarius Sentosa 8 Sentosa Gateway Resorts WorldSentosa Guests to meet at Festive Hotel Main Lobby Hard Rock Hotel 8 Sentosa Gateway Sentosa Island Hotel Michael 8 Sentosa Gateway Sentosa Gateway Amara Sanctuary Resort Sentosa 1 Larkhill Road Sentosa Island 15 minutes earlier Main Lobby Le Meridien Singapore, Sentosa 23 Beach View Sentosa 15 minutes earlier Main Lobby Shangri La Rasa Sentosa Resort & Spa 101 Siloso Road 15 minutes earlier Main Lobby Siloso Beach Resort 51 Imbiah WalkSentosa 15 minutes earlier Main Lobby Sofitel Singapore Sentosa Rst 2 Bukit Manis road 15 minutes earlier Main Lobby Capella Singapore 1 The Knolls Sentosa Island 15 minutes earlier Main Lobby W Singapore Sentosa Cove 21 Ocean Way 15 minutes earlier Main Lobby Location Name : Chinatown / Havelock Hotel's Name Address Tour Pick up Time Pick Up Point Furama Riverfront 405 Havelock Road Main Lobby Hotel Miramar Singapore 401 Havelock Road Normal Time Guest to meet at Furama Riverfront Hotel Main Lobby Copthorne Kings 403 Havelock Road Guest to meet at Furama Riverfront Hotel Main Lobby Warehouse Hotel 320 Havelock Road Guests to meet at Grand Copthorne Waterfront Hotel Tour East Lounge (Level 3) Normal Time Four Points by Sheraton Singapore 382 Havelock Road Guests to
    [Show full text]