feros 2021 SUMMER

COVER STORY FEARLESS IS BACK, BOLDER THAN EVER

VIRTUAL SOCIAL CENTRE GETS FROTHY BREAKING DOWN BARRIERS WITH NAS CAMPANELLA IN THIS ISSUE ABOUT FEROS CARE

Feros Care is a not-for-profit people care organisation caring for seniors and 03 CEO’s Word people with disability across Australia. 04 Feros News We support people to live healthy, 06 Making a mark for mental socially connected and fulfilling lives. health support We call it Growing Bold! 07 Norma proves anything is possible 08 Fearless is back – bolder than ever CONTACT US 11 Virtual Social Centre gets frothy FEROS CARE BUSINESS CENTRE Level 3, The Strand 12 Accessible cookbook for 72–80 Marine Parade (Locked Bag 1) people with disability Coolangatta QLD 4225 13 Housing and Ph: 07 5669 0555 Fax: 07 5536 7520 Homelessness Project Email: [email protected] Feros Central Aged Care Hotline 14 Life-changing technology Ph: 1300 763 583 Fax: 1300 850 770 for seniors Email: [email protected] 15 Top tips for overcoming Feros Care Local Area Coordination fear of technology Ph: 1300 986 970 Email: [email protected] 16 Be Someone For Someone update FEROS VILLAGE BANGALOW 18 Breaking down barriers 6 Byron Bay Road (PO Box 329) with Nas Campanella Bangalow NSW 2479 Ph: 02 6687 2379 Fax: 02 6687 2286 Gran Slam 2020 20 Email: [email protected] 22 Bold brilliance FEROS VILLAGE BYRON BAY Here's to our Nurses 24 29–33 Marvell Street (PO Box 585) 26 Soul sista sings praises of Byron Bay NSW 2481 the virtual platform Ph: 02 6685 7676 Fax: 02 6685 5176 Email: [email protected] 27 Language of inclusion connects cultures FEROS VILLAGE WOMMIN BAY 28 In Great Company update 1 McKissock Drive Kingscliff NSW 2487 30 Board update Ph: 02 6674 4177 Fax: 02 6674 4171 31 Reviews Email: [email protected]

32 Social news FEROS CARE TECHNOLOGY 34 Brain games Unit 22–23/25 Ourimbah Road Tweed Heads NSW 2485 36 Thank you to our Feros Ph: 1300 851 771 Care Kindness Warriors feroscare.com.au/technology

JOIN US ON FACEBOOK facebook.com/feroscare feroscare.com.au

2 FEROS MAGAZINE CEO’S WORD WELCOME TO THE SUMMER 2021 EDITION OF FEROS MAGAZINE

s I write this in late 2020, I’m of all, NSW and QLD senior slam is now in Season 2 – with Season feeling optimistic about what poets going head-to-head in a final 3 on the horizon for 2021. Our A2021 will look like for our battle. Read all about it on page 20. charitable initiative, Be Someone communities. More connections, For Someone has continued the more innovation – more growing People are the centre of our fight to end loneliness (page 16) bold. I hope you are feeling that organisation, and we love to while In Great Company continues same optimism, and I urge you to celebrate their successes, their to connect seniors with like-minded reach out to us here at Feros Care journeys and their lives. That’s volunteers (page 28). if we can support you. why you’ll find plenty of stories about people in this, and all At Feros Care we have the privilege I’m also feeling proud of what our magazines. Take Norma – of working with a wonderfully we’ve achieved during one of the page 7, who is winning back her involved and proactive board. most turbulent times I can recall. independence with the right Three of our long-standing board COVID-19 threw up many obstacles support. Or Local Area Coordinator members retired in 2020 and on which our people found ways over Sarah Shipton – page 6 who is behalf of myself, and all of us at or around, to make sure we could making a mark in the mental Feros Care, we thank you. Find out follow through on what we set out health space. more about them on page 30. to do. Our cover story is a shining I hope you and yours remain safe example of this. Fearless Season 2 There’s plenty more inside and well in this tumultuous time. was already a massive undertaking the cover! The focus for Feros While we're proactively contacting – with people participating right magazine is information and our clients and participants to make across the country. Varying enjoyment. We’d love to hear your sure they’re safe, if there is anything restrictions caused some delays feedback and any suggestions we might be able to do to support to filming, but as always it all came for the magazine. You can email you, please get in touch. In the together in the end. Meet the stars [email protected] and meantime, I hope you enjoy reading of Fearless Season 2, who are it will be gratefully received. this edition of your Feros Magazine. growing bold with disability on We’re determined to keep helping page 8. people to Grow Bold in their own Another returning favourite in way, and to inspire an inclusive, 2020 is Gran Slam! The format has connected and vibrant community. changed a little this round, with We’re delighted to share that our Jennene Buckley virtual sessions and, most exciting podcast, Grow Bold with Disability CEO

SUMMER 2021 3 FEROS NEWS

FIVE GENERATIONS AT FEROS CARE In September we celebrated Aged Care Services Generational Awareness Week. At Feros Care we recognise the strength of our diverse workforce, and how much richer this makes the service we provide to our clients. Having five generations brings energy, creativity, fresh ideas, wisdom, experience, resilience and hopefully a lot of surprises to keep us all on our toes. Celebrating age and generational diversity is one aspect of diversity that can sometimes be forgotten. That’s why it was so exciting, in the lead up to Generational Awareness Week to discover that our team members span five generations! In fact, we were so excited we decided to host a photo shoot so we could capture them all!

WHAT ARE THE GENERATIONS? Born between Silent Generation 1928–1945 Boomers 1946–1964 Generation X 1965–1980 Millennials 1981–1996 Generation Z 1997–2012

R U OK?DAY A BIG VIRTUAL SUCCESS! Feros Care staff were able to Mates – a live, interactive enjoy R U OK?Day virtually this music session. To top it year, coming together online off we were able to film to focus on mental wellbeing. a live conversation with The R U OK? sessions R U OK?Day Ambassador included Staying Mentally Alistair Schubach on Healthy, Seated Tai Chi, supporting people who Meditation and Music for may be struggling.

4 FEROS MAGAZINE ASK GRAN NOT GOOGLE SEES THE SUNRISE AT ELANORA! After many grandparents not being and grandparents. We even had a able to visit schools in person guest appearance by Swoop – the during 2020, in October we were school mascot. lucky enough to hold a fantastic The students asked some searing Ask Gran Not Google Session at questions like – Have you ever Elanora State School – attended by seen a Dodo bird, Did you get a great bunch of students, teachers in trouble at school and What is Beatlemania? One of the Grans was among the screaming fans when the Beatles first arrived in Sydney! All the fun was captured by the team at 7 Sunrise and everyone enjoyed their moment in the sun. Ask Gran Not Google is a fun way of making Australians aware of the value of seniors and inter- generational connections. We make sure seniors don’t feel invisible and their wisdom is valued. Catch up on everything Ask Gran Not Google on page 22.

A MARCH FOR EQUALITY AND INCLUSIVITY EXPLODES IN A SEA OF PRIDE AND UNITY IN MACKAY Sitting high above the gleaming was traditionally a Pioneer River, Forgan Bridge conservative region glistened in the sun as marchers of Australia. – including front and centre Feros Feros Care Community Care staff – let their true colours Development Coordinator, shine in what became Mackay’s Di Chataway, one of five first ever pride march. Feros Care staff involved, said it Organised by Mind Australia, the was not only an honour to march 150 strong crowd waved flags, and celebrate unity and pride, walked that bridge with sincerity wore costumes, pushed small it was great to also have the with true allies and tears in our floats and fluffed their feathers as opportunity to wear her rainbow- eyes,” Di said. the pride train crossed the bridge emblazoned, Pride work shirt before gathering adjacent to complete with a ‘you, me, us’, “It was very, very positive, and Mackay’s Blue Water Quay. motto, to reflect the company’s people were beeping horns and inclusive and accepting views to The inaugural march, designed to waving to us all as they came the wider Mackay community. break down barriers and stigma past. Whether you identify as for the LGBTIQA+ community, “We all walked purposely LGBTIQA+ or not, it was embraced was strong in spirit and made to remove barriers for the by everyone and it was just such a a significant mark, in what generations to come and we all wonderful event.”

SUMMER 2021 5 MAKING A MARK FOR MENTAL HEALTH SUPPORT

A BACKGROUND IN MENTAL HEALTH LED SARAH SHIPTON TO FEROS CARE, BUT THE OPPORTUNITY TO SEEK OUT A MENTAL HEALTH LOCAL AREA COORDINATION (LAC) ROLE HAS ALLOWED HER TO HELP PEOPLE GAIN ACCESS TO THE ASSISTANCE AND SUPPORT THEY NEED.

fter working in a forums which helps to build Psychosocial disability, and access opportunities and mental health facility community capacity around also the support services. supports like that of their prior to joining the NDIS. city counterparts aren’t as A Incorporating Feros Care six months readily available. “People don’t always representatives from ago, Sarah, who saw first- realise that they may be health services, Aboriginal “It’s been really crucial to hand the barriers people eligible for access to the and Torres Strait Islander go into rural and remote experience, jumped at the NDIS or how Psychosocial and Culturally and areas to help people get chance to be the Barossa’s conditions affect daily life. Linguistically Diverse access or support and conduit between the So, we break that down (CALD) communities, and we’re hearing a lot of Psychosocial and mental and show how the NDIS NDIS registered, and people saying they need health community, and the can assist them, and if they non-registered service help,” Sarah said. NDIS and supports. don’t meet access, we can providers, plans leading “Things have been very help them discover who to to a role such as Sarah’s In an unprecedented rough for people this year link to for support. were devised. year where mental health particularly, so, if there’s concerns are more anything tricky or people in the spotlight than PEOPLE DON’T ALWAYS REALISE THAT THEY MAY aren’t meeting access, ever before, Sarah BE ELIGIBLE FOR ACCESS TO THE NDIS OR HOW it’s about easing that said assisting those PSYCHOSOCIAL CONDITIONS AFFECT DAILY LIFE. overwhelmed feeling for with Psychosocial them and sitting down with issues as well as the wider “My role also encompasses Suited to the role through them or calling them to talk community was more community mental health, her background in about what they need.” important than ever. where I meet with those residential mental health On the back of R U at local organisations, and through her current “When I was working OK?Day during a month hospitals, or the likes of study for a Psychology with participants in the placing increased focus on inpatient units to work with degree at the University of residential sector, I got to mental health, Sarah and people to assist them in South Australia, Sarah said see what Feros Care was her taskforce had been gaining access.” identifying wider issues doing to assist them and I working hard to make sure was critical. wanted to be a part of that,” The role came about the spotlight was well and she said. following discussions in In a year where people are truly on supporting and “There’s a lot of 2018 which identified facing uncertain futures, engaging people. access to the NDIS and isolation, financial strains misunderstanding around As she prepared to assist connecting with a broader and loneliness, Sarah said Psychosocial conditions, even more people during system of support had it was evident people so, I get to go out into Mental Health Week in proven a community-wide need help, particularly the community to host October, Sarah said the presentations, workshops, challenge for people with a in regional areas where

6 FEROS MAGAZINE NORMA PROVES ANYTHING IS POSSIBLE WITH THE RIGHT SUPPORT WHEN NORMA BURGESS HAD A NEGATIVE REACTION TO CHEMOTHERAPY, SHE COULD NO LONGER PERFORM THE SIMPLEST OF TASKS. UNABLE TO WALK OR USE HER HANDS, THE TWEED HEADS MOTHER RELIED ON HER HUSBAND TO LOOK AFTER HER 24-HOURS-A- DAY WITH SUPPORT FROM FEROS CARE.

“I wanted to walk again and with the “My goal was to be out of the chair services and found Feros Care’s help of Koh, my physiotherapist from and able to walk by Christmas and packages superior to other providers. Feros who visits me in my home, I’ve I’m sure that will happen well and “What Feros offered in terms of been able to regain my balance,” said truly before that. packages and services was much the 70-year-old. better so I went with them and I’m I DON'T EXPECT TO BE ABLE “At Christmas 2018 I couldn't TO WALK ALONE AGAIN BUT happy with the decision,” she said. even feed myself as the I'M HAPPY TO BE ABLE TO GET “As I make progress with my chemotherapy killed the nerves AROUND WITH A WALKER. rehabilitation I don’t need as much to my hands and legs, but help, but I still get a domestic lady fortunately my nerves slowly grew “I don’t expect to be able to walk for a couple of hours a week who is back and now my muscles have alone again but I’m happy to be able really good, and a podiatrist comes to gotten stronger and I have a lot to get around with a walker. check my feet and cut my nails.” more confidence. “It’s a big step from where I was and Norma manages her services through “Gaining that confidence is such a I’m grateful to my husband, my rehab the MyFeros Portal. big thing – especially when it comes team and Feros Care for helping me to walking. I want to be able to get get there.” “I find the portal great. You can do all on my walker and just go but I’m not your communication through it – just Physiotherapy isn’t the only service there yet. It will come. I’ve just got to type your questions or changes and Norma receives from Feros Care on be patient.” in no-time you get an answer back,” her government-funded Home Care said Norma. Norma said having the support to Package. reach her goals was paramount. “It just helps make the process easy After her husband had an operation and I’m happy with the services Feros “I feel that I’ve got the right people and could no longer assist Norma Care provides as it helps keep me in around me to get to where I want to for several weeks with tasks like my home, rather than having to go be,” she said. showering, she needed extra into care.”

To register or for more information on MyFeros visit feroscare.com.au/myferos or call 1300 763 583

Mental Health LAC role had experience, tea and coffee community to help with getting out there and proven a great initiative sachets, so people can planning and access. having a chat and creating from Feros Care and had have a tea and a chat with awareness around mental the scope to continue a mate,” Sarah said. “We’ve also done things health and how the NDIS changing lives. like going to Men’s can assist.” “We also held virtual Sheds, linking with the “Our taskforce did an meetings and wore CALD community; it’s amazing job with R U purple to promote just so important to talk OK?Day… we provided suicide prevention in the about mental health and people with little goodie LGBTIQA+ community. break down the stigma bags containing contact For Mental Health Week, surrounding it. For more on details for mental health we also hosted internal Feros Care and its role services and helplines, and external events, and “It’s all making a difference with the NDIS visit examples of lived continue to go into the and we’ve got to keep feroscare.com.au/ndis

SUMMER 2021 7 FEARLESS IS BACK AND IT'S BOLDER THAN EVER

PREMIERING IN LATE 2018, FEARLESS SEASON 1 ix Australians living with CAPTIVATED US WITH THE STORIES OF NINE SENIORS disability have overcome the LIVING THEIR BEST, BOLDEST LIVES. WITH SEASON 2 COVID pandemic and their own GET READY TO BE JUST AS CAPTIVATED. S fears to take on starring roles in the country’s most inspiring film series. Premiering on the International Day of People with Disability 2020 (December 3), the second season of Fearless is a collection of six short films that shines a spotlight on people living boldly with disability. From a young man with Down Syndrome determined to compete in a gruelling CrossFit event to a fully trained chef who just happens to be legally deaf and blind, the films are designed to shatter stereotypes and broaden the representation of disability on screen. Feros Care and Screenworks have once again partnered for the life- changing project after the success of the inaugural season of Fearless, which shared the captivating stories of nine seniors aged 75 and older. Feros Care CEO Jennene Buckley said the disability and aged care services provider was committed to challenging society’s perceptions of disability. “In a world where people with disability often aren’t visible on screen, Fearless Season 2 will introduce audiences to six remarkable people who are not only living full, bold and meaningful lives but inspiring others,” she said. “Each film explores how our new friends have not been held back or defined by their disability and instead shown a fearlessness that has shaped their approach to life. “Feros Care has a proud history of helping shatter stereotypes when it comes to disability and ageing and Fearless Season 2 continues that tradition.

8 FEROS MAGAZINE THE STARS OF FEARLESS FEARLESS IS BACK SEASON 2 MICHAEL FOSTER AND IT'S BOLDER THAN EVER The Team

The short films have been created who were so enthusiastic about by filmmakers who live and work sharing their stories. in regional Australia under the “The inaugural season of Fearless guidance of supervising producer holds a special place in the heart Jenni Wilks, renowned for her work of the Screenworks team and we ALEX EVES on acclaimed series Love on the are honoured to once again play On Track Spectrum and Employable Me. a role in using film to bring much- Screenworks CEO Ken Crouch needed diversity and insight to the said the filmmakers and stars had public forum.” overcome significant hurdles to Among the stars of Fearless ensure the series would premiere Season 2 is Canberra teenager on the International Day of People Michael Foster, whose film with Disability 2020. The Team explores his journey “The filmmakers had to overcome with cerebral palsy, his love of CHELSEANN a lot of challenges this year as wheelchair soccer and his touching OSBORNE a result of both COVID-19 and relationship with the most important Golden Sails the bushfires and each of these team in his life – his family. films are a testament to their “Fearless is a great opportunity for determination to showcase these me to tell the world ‘Yes, I have a fearless people on the screen,” said disability but I live a great life’,” said Mr Crouch, whose organisation the 17-year-old, who was urged provides support, leadership and to nominate for the project by his vision to advance regional, rural Feros Care Local Area Coordinator. and remote screen industries. SAM STUBBS “Part of my job is to educate people Sam I Am “Somehow, despite the challenges about my disability and this film will thrown up by bushfires and help me do that. I’m not awkward pandemics, these films have been about my situation so others delivered and the fact audiences shouldn’t be either.” will be able to enjoy Fearless Season 2 on such a landmark day

for people with a disability is a SEASON 2 WATCH FEARLESS credit to the determination of the SEASON 2 NOW films’ subjects and our filmmakers feroscare.com.au/fearlessfilms2 BARNABY LUND The Incidental Blacksmith

NATE QUINELL Plating Blind

Barnaby Lund. Photo © Marc Stapelberg

Brought to you by

SUMMER 2021 9 FEARLESS SEASON 2: THE FILMS

THE TEAM ON TRACK GOLDEN SAILS Canberra teen Michael Foster shares The inspiring story of Alex Eves, a A portrait of a 19-year-old woman his journey with Cerebral Palsy, his female athlete whose determination who has sailed through life guided love of the sport Power Chair and and persistence helped her by a humbling and fearless outlook. the support provided by his team at overcome a catastrophic car With early intervention, Chelseann’s home – his family. accident. Based in Dubbo, the hidden autism spectrum disorder 31-year-old is now on the journey to has crafted unique life experiences rebuilding her life as a sprinter. through her passion for sport and disability awareness.

SAM I AM THE INCIDENTAL BLACKSMITH PLATING BLIND Sam Stubbs, who lives with Down In a backyard forge, Barnaby Lund Nate Quinell is a fully trained chef. Syndrome on the NSW South Coast, spends hours meticulously creating He also happens to be legally deaf decides to compete in the Battle his own bush knives with hammer, and blind but that’s never stopped of Benton – a tough CrossFit event tongs and steel – practising the him chasing his culinary dreams and attracting athletes from all over forgotten art of blacksmithing. Based becoming an inspiration to many in NSW – where he will be the only in the Northern Rivers, both Barnaby the process. participant with a disability. and his wife have a lived experience of deafness.

MEET SOME OF THE STARS OF FEARLESS SEASON 1

FEATHER THOMPSON KLAAS NIEROP JULIE CROW SOCIAL BUTTERFLY OUTDOOR ADVENTURER TRAPEZE ARTIST 84 YEARS YOUNG 89 YEARS YOUNG 78 YEARS YOUNG

Feather is a Byron Bay local legend Klaas loves his outdoors lifestyle. He Julie is vibrant and strong. She who refuses to change as she ages, and his beloved dog, Wolfie live on proves it by challenging herself to she’s still dancing up a storm to the a boat in Ballina harbour. He kayaks, swing upside down from a circus live bands in the Byron pubs and cycles, swims and visits the gym to trapeze for the first time ever. sunbakes nude on its beaches. stay strong and it shows.

SEASON 1 TO VIEW ALL THE FILMS FROM FEARLESS SEASON 1 visit feroscare.com.au/fearlessfilms1

10 FEROS MAGAZINE THE VIRTUAL SOCIAL CENTRE GETS FROTHY

WITH THE HELP OF THE VIRTUAL SOCIAL CENTRE, SENIORS FROM ACROSS AUSTRALIA ENJOYED A FROTHY WITH SOME OF THE COUNTRY'S FINEST BREWERS FROM THE COMFORT OF THEIR OWN HOMES.

nspired by Oktoberfest, Virtual “We got dressed up in German outfits, Social Centre (VSC) participants had German food and did a lot of Ifrom as far as Redan in Victoria to singing and dancing,” said Mrs Reh. Urangan in Queensland’s Wide Bay “We’re big users of the VSC – we use “The VSC was initially created for enjoyed a four-part virtual beer tasting it every day, mostly for exercise. seniors who found it difficult to leave event with Byron Bay’s iconic Stone & their home or care facility, or those Wood brewery. “The beer tasting was a lot of fun, who lived remotely, but during COVID the beer was really good and we’re The participants, aged 68 to 87, times it has been a lifeline for people looking forward to the next session.” were first given a virtual tour of the everywhere who may be in isolation sprawling facility in Northern New Stone & Wood’s Ms Flynn said the for government or health reasons. South Wales where they met the team virtual tasting provided another “The beer tasting sessions have and learnt about the brewing process. platform for people to learn and been a really fun activity and the socialise when face-to-face wasn’t Next, a mixed four-pack of Stone & seniors have loved how interactive an option. Wood’s finest beers arrived in they’ve been – enthusiastically asking the post and sat patiently in the THE TRUE TRADITIONAL ROLE questions and giving feedback on fridge to be brought out each OF A BREWERY IS TO CULTIVATE each beer.” Wednesday from October 21 to COMMUNITY AND TOGETHERNESS “We’re very appreciative of the Stone November 11. & Wood team for generously donating “The true traditional role of a As a group and under the guidance of their time and beers to provide such a brewery is to cultivate community Stone & Wood tasting room manager, great experience for these seniors.” and togetherness, sharing a beer Jess Flynn, the seniors sipped their and a laugh in good times and bad,” suds and dissected the beer colour, she said. flavour, and aroma; discussing them in detail, providing feedback and “It’s so integral for us to keep the evaluation on the four different styles. senior members of our community involved, appreciated and connected Patricia Reh from Illawarra invited and we were thrilled to have the friends, and fellow clients around to opportunity to utilise Feros Care’s join in the tasting session and said VSC for this purpose.” they had a whale of a time. Feros Care CEO Jennene Buckley said the virtual tasting events were another great example of her team’s dedication to providing seniors with new experiences that they may otherwise not have access to. “We understand how important it is for seniors to stay connected to the community and continue to learn new things and we have seen first-hand how this improves their health and wellbeing,” she said.

Interested in what the Virtual Social Centre can do for you or a loved one? Visit feroscare.com.au/vsc

SUMMER 2021 11 ACCESSIBLE COOKBOOK FOR PEOPLE WITH DISABILITY

SEARCHING FOR A PROJECT TO ASSIST PARTICIPANTS IN BUILDING THEIR CAPACITY, FEROS CARE FOUND THE RIGHT INGREDIENTS WITH FILM SERIES, LOOK ‘N COOK.

Filmed in sponsorship with South Australia’s City of Playford Council, the project, designed to provide an accessible cookbook for those with intellectual and cognitive disabilities to follow simple steps with guided pictures, delivered delicious recipes across a cookbooks in 2006, Look ‘n Cook book as a first for him, he was inspired five-part series. this marks the first year cooking show for the first by what was able to be Feros Care has been time,” Carly said. achieved. Featured alongside involved as a sponsor, Specialising in shooting Feros Care Community after identifying the THERE’S NOT MANY not-for-profit projects Development Coordinator, need for a low-cost ALTERNATIVES LIKE THIS and educational films, Carly Grose, and Local cookbook to support OUT THERE FOR PEOPLE Hugh’s key concept is Area Coordinator, Sona NDIS participants to WITH DISABILITY. “communicating complex Vaid, National Disability build skills and capacity messages by making them Insurance Scheme in independent living, “There’s not many simple”, which he believes participant, Kimberley, took daily activities and social alternatives like this out went to the next level centre stage whipping up participation. a smoothie which really hit there for people with through Look ‘n Cook. Supporting in the rescoping disability. With Sona the spot. Filmed over two days, of nutritional information, having a background in Hugh said Carly and Sona’s Enjoying the experience, recipes including the right nutrition and dietetics it approach created a great Kimberley said she mix for Anzac Biscuits, was a great match, Sona atmosphere, resulting in a was nervous, but was Kimberley’s delicious was able to rework some great “vibe” on set. “honoured” by the smoothies, a perfect pizza, of the ingredients in the opportunity to step into the and an all-round favourite in cookbook so there is some While she’s yet to recreate spotlight and show anything tacos, will find their way into great options for those who her smoothie at home, can be achieved. print, to provide accessible may be lactose or gluten Kimberley said she was “As someone living with alternatives for those with intolerant or vegetarian.” proud to show everyone disability. that anything can be a disability, sometimes In each episode, a hands- achieved. it’s hard to feel you on approach sees belong, so I was very WE WANTED TO IDENTIFY participants work “People are usually very honoured to be a part IDEAS THAT WERE INCLUSIVE through recipes from accepting of people with of the video,” she said. start to finish. disability, but some are not “We wanted to identify so accepting, and they fear “The whole experience was Equally as special from ideas that were inclusive, what they don’t understand, very special to me.” behind the lens, Hugh from and the opportunity arose so we’ve shown you can Enlightening Films said While the City of Playford to support Playford Council do anything if you put your while the concept was a Council established the in being able to film the mind to it,” she said.

TO WATCH THE VIDEOS AND CHECK OUT THE COOK BOOK VISIT FEROSCARE.COM.AU/LOOKNCOOK

12 FEROS MAGAZINE PODCAST UPDATE HOUSING AND Hosted by Pete Timbs and Tristram Peters, the Grow Bold HOMELESSNESS with Disability Podcast is full of uplifting conversations with PROJECT people of different abilities, who are living healthy, socially connected and fulfilling lives. A FAMILY CONNECTION HAS PROVIDED THE PERFECT THREAD FOR BINDING SUPPORT AND Seasons One and Two were BOLDNESS THROUGH A FEROS CARE HOUSING launched in 2020 and included AND HOMELESSNESS PROJECT IN ADELAIDE. amazing conversations with Comedians Adam Hills and Mentioning the Information, were able to deliver Tim Ferguson, Olympian Cate Linkages and Capacity more than just hope and Campbell and ABC Disability Building (ILC) project warmth, with the beanies GR W Affairs Reporter Nas Campanella designed to assist the producing smiles for all – just to name a few. homeless, community involved. LISTEN NOW housing organisations, BOLD While the beanies WITH DISABILITY feroscare.com.au/podcast tenants, and those seeking were icing on the cake, access or an understanding the project’s aim of of the National Disability improving lives in the Insurance Scheme (NDIS) to homeless and public her partner’s grandmother, and community housing Elsie, Feros Care Local communities in Adelaide Area Coordinator (LAC), and surrounds has the “It was evident a lot of As well as engaging Jess Williams didn’t expect scope to make a people weren’t receiving individuals, the project such a caring and giving big impact, after being adequate supports as is designed to provide outcome. devised by Amelia over they didn’t understand the support and information Devising a plan to knit and 12 months ago. NDIS or whether they were to housing and homeless show her support, Elsie eligible,” Amelia said. service providers. Through Coming from a background got to work instantly, on interactive workshops in public housing prior her way to producing 55 and coming up with to joining Feros Care, beanies in various colours ways to connect in Amelia had identified IT WAS EVIDENT A LOT OF and three different patterns the current climate, the need for a better PEOPLE WEREN'T RECEIVING for donation. ADEQUATE SUPPORTS the project has been understanding of the a crucial tool in Delivering the beanies to NDIS, and the need to assisting housing and homeless support Adelaide educate people on how “People who may not homeless providers to be Day Centre, Jess and best to find and receive understand the system or better supported, so they project lead Amelia Farrow support. the scheme, and there’s can in-turn provide better families out there who are support for their tenants homeless and don’t have and clients. any housing or disabled services assisting them,” “We liaised with community Jess added. housing organisations to gauge where they were “So, we’re here to assist lacking knowledge around people to gain access to the NDIS. To coincide with the NDIS and the supports that, we held catch ups they need, and even if and conducted surveys, they don’t have disability and identified where the or meet NDIS access, we gaps in knowledge were still help to link or refer and where they were them to community and needing the most support,” mainstream supports.” Amelia said.

Read the full story at feroscare.com.au/housingproject

SUMMER 2021 13 LIFE-CHANGINGLIFE-CHANGING TECHNOLOGY FOR SENIORS

IT’S EASY TO ASSOCIATE TECHNOLOGY WITH CONVENIENCE AND ENTERTAINMENT, BUT NOT A LOT MORE. YET FOR SOME SENIORS, THE PILOT PROGRAMS: IT CAN BE LIFE-CHANGING – AND THAT’S SOMETHING WE’VE DISCOVERED WITH OUR NEW PILOT PROGRAMS, LET’S GET TECHNICAL AND SMART HOME MODIFICATIONS LET’S GET TECHNICAL Let’s Get Technical is a 10-week hese innovative initiatives and health literacy programs. It’s technology training program designed take our 30 years experience taken their social life to a whole to educate and empower our seniors Tworking with seniors and links new level. to use everyday technology. Our them to what they need most in the Technical Support Officers visit technological world. Featuring ten With a series of Google Home clients in their home to chat about one-on-one sessions with our tech devices, Mrs Neumann has secured their interests and teach them how experts, we focus on how to use an extra helping hand around the to use their own devices, such as modern devices to improve their house. “Before we started the smartphones, computers or tablets. wellbeing, independence and lifestyle. programs I didn't even want to turn on the tablet. I was worried I might Seniors quickly learn how to operate From communication with loved break it,” she says. “Now I'm using the apps and programs they might ones interstate, discovering social Google Home to help me control like to use; this can be anything media to understanding Google light switches and appliances, play from mobile banking, MyGov and Maps and keeping up with medical my favourite music and find new Google Maps to learning how to appointments, there are endless recipes to try.” look up recipes, the weather and topics to cover, and endless ways social media. By kicking some to make a huge difference to the Google Home can also be used by serious tech goals, our clients end lifestyles of our seniors. clients such as the Neumanns to up feeling confident, accomplished easily access their MyFeros portal, and independent; and we love Erich and Edith Neumann from the where they are able to voice- seeing them inspired as they learn Gold Coast are one couple who have command-manage their services. something new that connects them seen huge improvements with the From booking, changing and viewing with the world in a meaningful way. addition of just a few devices. services to making contact with the Over 140 clients have benefited Mr Neumann says that before starting care team, it can all be done without even a phone call, allowing Feros from over 1,300 sessions we’ve the 10-week program, he and his wife delivered so far. Along the way, their were reluctant to turn on their tablet: Care clients to feel confident and in control. confidence has increased, their “Before, I think I was scared of it, but anxieties have decreased, and – now I think it’s scared of me!” And for those moments when you most importantly – their lives have Now they’ve mastered Skype calls might be feeling a little isolated… changed for the better. and regularly log into the Feros Care there’s always technology to keep Virtual Social Centre to check out you company. In the fine words of activities with other seniors, such as Mr Neumann, as he laughs: "Google FOLLOW US ON INSTAGRAM AND FACEBOOK FOR MORE NEWS ON THESE exercise classes, language lessons listens to me better than Edith does!” PILOTS AND WHERE WE ARE ROLLING THEM OUT TO NEXT!

14 FEROS MAGAZINE TOP LIFE-CHANGINGLIFE-CHANGING TIPS FOR HELPING TECHNOLOGY LOVED ONES OVERCOME A FEAR FOR SENIORS OF TECHNOLOGY BY MAKING THE MOST OF THE LATEST IN DEVICES TO CONNECT SENIORS WITH THE OUTSIDE WORLD, IN TURN, WE’RE HELPING THEM TO FEEL LESS SOCIALLY ISOLATED.

But while we love to change lives in such 2. DO IT WITH THEM, NOT FOR THEM a positive way, the biggest task along “The most common thing my clients say the way involves breaking down the fear is that a lot of family help them by doing it of change when it comes to technology. for them, but not by showing them,” Elliott THE PILOT PROGRAMS: Many seniors can be frightened of explains. “I know it might get frustrating devices and the complications they bring; to explain the same thing a hundred thanks to our many years of experience SMART HOME times, but getting them to actually do it is here at Feros Care, we’re well-versed in the key.” MODIFICATIONS helping overcome those fears, and we’re This program is our way of here to provide support. By trying it themselves and having a go, collaborating with seniors your loved ones are much more likely Elliott Cronan is a Technical Support to make the most of to take it on, and they will be so thrilled Officer for Feros Care and works with modern home technology, when they have success. Elliott gives seniors as part of our Let’s Get Technical allowing them to feel more the example of one client who learned program, spending ten one-on-one supported in their own how to turn on and off his lights with the sessions with each client to get the best homes. It might include Google Home system set up through possible outcome for them. virtual light strips; robotic Feros Care’s Smart Home Modifications vacuum cleaners; electronic “Most of my clients have dabbled in program. door locks; voice activation technology but are not really into it,” technology and more. explains Elliott. “They’re worried they 3. EXPLAIN THEY WON’T BREAK might break something, or get hacked, With over 70 homes ANYTHING or scammed. They might have a tablet becoming connected Seniors can occasionally be concerned but haven’t touched it for six months.” through the program, and with unfamiliar devices; they worry over 400 smart devices Elliott shares his top tips for helping the about pressing the wrong button and introduced by our Technical older generation overcome a fear of accidentally deleting a program, or Support Officers, this freshly technology below. breaking the device due to its fragile dynamic home environment nature. adapts to the ever-changing 1. START WITH THE BASICS “I try to explain to my clients, it’s harder needs of people. This might “The biggest way to scare people off is than you think to cause true damage to involve installing lights that to overcomplicate things,” Elliott explains. a device,” laughs Elliott. “So don’t worry. turn on in the middle of “Start with the basics – all you really need You might accidentally delete things, the night on their way to to begin is to talk to the person on their but you can always get it back and the bathroom, or setting level and work out what they want to do.” recover it.” them up with Google Home devices so they can contact Long before he was part of the Feros Feros Care. Care team, Elliott would help his grandmother understand how to work her phone. “Every time I saw her, we READ THE FULL STORY would try a couple of things. Once AND MORE TIPS AT she’d mastered those, we’d do one feroscare.com.au/techtips FOLLOW US ON INSTAGRAM AND FACEBOOK FOR MORE NEWS ON THESE or two more.” PILOTS AND WHERE WE ARE ROLLING THEM OUT TO NEXT!

SUMMER 2021 15 BE SOMEONE FOR SOMEONE

NOW MORE THAN EVER WE ARE COMING TOGETHER AS A COMMUNITY SUMMER TO CONNECT PEOPLE AND FIGHT LONELINESS. UPDATE

hroughout 2020, one of our its online activities, In Great would like to help in some small way, focuses has been helping Company tailoring its companionship what can we do?” Knowing the joy of Tpeople to cope with this program to the new norm, and 1,000 a handwritten message, our goal was additional ‘layer’ of loneliness caused Notes of Friendship leading the to send to 1,000 vulnerable seniors by the need for self-isolation and letter writing actively. a note of friendship. We asked social distancing. Programs like staff, volunteers and the community Let’s Five Loneliness have been The enormous impact of protecting to help. Cards, letters and notes instrumental in this effort. We offered older Australians from COVID-19 flooded in from the widest corners of five simple steps to make those vital behind closed doors was very clear, Australia. We exceeded 1,000 in nine connections, with practical support to very early on. No visitors. Fear of weeks and the feedback from seniors put them in place. leaving the home. Wondering if they was a real success. would be forgotten. The toll on many Feros Care set the example for each already lonely seniors is immense. This year we’ve also focused step, with the Kindness Warrior team on some important foundational making daily calls to the vulnerable, Meanwhile, the Feros Care work. We established our Strategic the Virtual Social Centre expanding community repeatedly told us “we Advisory Committee who support us in delivering key pillars, bringing expertise, insights and connections in key areas. Visit besomeoneforsomeone.org/about/ advisory-committee to find out more about this wonderful group. Part of the work of Be Someone For Someone is to keep abreast of the landscape of loneliness, so that we can continue to advocate for those most lonely, and to curate and ideate a range of programs and solutions that have greatest impact. With no single source of truth, this year, our Research Advisory Committee conducted an in-depth review of 300+ academic and social research reports, meta analyses, and program evaluations to build a holistic picture of loneliness. This was the basis for the Be Someone For Someone Conceptual Framework for Loneliness which breaks loneliness into four key cause areas, grouping together those common risk factors and shared experiences, so that solutions can be tailored for the greatest results.

16 FEROS MAGAZINE “I received the card and my daughter We've always known that read it to me. We found the card very seniors suffer loneliness, touching. This card was extra special however young adults are some of the loneliest because it was signed by Darlene. people in Australia, with My daughter passed away when she over 1 in 3 reporting was quite young with cancer and problematic levels of her name was also Darlene. Brought loneliness in the Young tears to my eyes.” Australian Loneliness Survey (2019). ALICE FROM HUNTER VALLEY NSW Be Someone For Someone “The only person I see is my participated in Univate this year. Univative is a month- Now in its carer Terre, so I was very long, interdisciplinary competition second year, touched by the letter I where teams representing their the Future received. I read the letter to university compete against each of Ageing all my online colleagues from other to find a solution to a real- Awards is the Virtual Social Centre.” world problem that their allocated designed to organisation is trying to solve. share evidence KRISTINE FROM CESSNOCK NSW In our case, loneliness among of success and young people. applaud aged care providers, suppliers and Teams from Macquarie University, educators at the forefront of helping helps us to run our social programs Southern Cross University and ageing Australians. It's a sign we're to tackle loneliness and we are University of Technology Sydney on the right path as we move into our so grateful to those who have reviewed existing research and second year! supported us this year. We launched conducted their own in order to our Gift in a Will program, have understand some of the triggers If you’re feeling lonely I urge you to initiated a corporate partnership – to fully understand the problem reach out. Loneliness feels painful for and workplace giving program before looking at solutions. The a reason – to force us to reach out, to and established an easy way for teams proposed solutions from connect and ask for help. Something people to make even the smallest university networking apps to adopt I’ve always known, that has been of donations via our website. a grandparent programs. Although reinforced time and again during Macquarie University’s 4Us solution 2020 is that people love to help. We were also thrilled to receive a – a social platform offering university They truly do. By reaching out and very generous donation from the students a safe space to connect asking them for help, you’re doing wonderful James Frizelle Charitable with peers they wouldn’t normally both of you a service. Foundation to help us expand our meet, strengthen their social companionship service to some of skills, and provide opportunities to We know that for some, asking for help isn’t as simple as it sounds. the most vulnerable seniors on the contribute to the wider community Gold Coast/Northern NSW. – ultimately won the competition, That’s why Be Someone For we saw merit in all suggestions Someone works to create awareness Thank you for your support so far. and we’re currently looking at and opportunities for people To stay up to date be sure to follow implementing some of their ideas. experiencing isolation and loneliness. us on Facebook and Instagram. It's been a busy year – so we were Feros Care was established through delighted that Be Someone For the charitable fundraising of our Someone was awarded one of the founder and namesake, George top honours at the 2020 Future Feros. What he couldn’t have known Warm regards, of Ageing Awards, announced is that 30 years on, his legacy has in November. We were awarded allowed us to support more than the Social Inclusion prize at the 350,000 seniors and people with a prestigious awards ceremony, which disability. It is the generosity of Feros recognises innovation and leadership clients, the general public, corporate Jo Winwood across Australia’s aged care industry. partners and philanthropists that Head of Be Someone For Someone

For more on Be Someone For Someone programs, to donate, or to get involved, visit besomeoneforsomeone.org

SUMMER 2021 17 BREAKING DOWN BARRIERS WITH NAS CAMPANELLA

FOR NASTASIA CAMPANELLA, Overcoming any perceived “A lot of people in the disabled GROWING BOLD THROUGH obstacles as one of the ABC’s most community are wanting change, and SELF-BELIEF HAS BEEN ONE recognisable voices, Nas refuses to the best way to bring about change is DRIVING ASPECT WHICH HAS be judged or defined by disability. to talk about things people are doing DELIVERED A SUCCESSFUL AND Transitioning into a role as Disability and show the wider public, we’re FULFILLING MEDIA CAREER. Affairs reporter for ABC, Nas working, studying, living life and hopes to drive “change”, and equal doing the things everyone else is.” lind since she was six months employment opportunities. Employment, a topic close to Nas’ old and living with genetic “Nothing is off limits, and I’ve been heart is a key driver for her vision, and disease, Charcot-Marie-Tooth, B completely overwhelmed by people something which should be inclusive of Nas (as she likes to be called), has an wanting to put forward story ideas disability, but not defined by it. almost total lack of sensitivity in her or topics to explore,” Nas said of the fingertips and hands, meaning she Nas’ views and experiences have new role. can’t read braille, but it’s never held been grafted and fine-tuned over her back. “I felt this role really brought together time, where a girl growing up in western Sydney never let disability Landing a cadetship with the ABC in my years of advocacy and years as a journalist, to make a change within become a barrier, regardless of 2011, the Sydneysider has gone on to stereotyping or social perceptions. become a much-loved news reader the media to prove lived experience with cult radio station, Triple J, for the in writing about the disabled Speaking to fellow journalist, Pete last seven years. community. Timbs and Tristram Peters on the

18 FEROS MAGAZINE “I loved the music, and when I got personal decision to disclose that, to my teen years, I started doing and whether we like it or not, people community radio, and it was there do discriminate and there can be that I really discovered that power judgements. IT’S BEEN WONDERFUL you could have as someone behind “I think there’s a concerted effort TO CONNECT WITH SO a microphone with bringing people (for workplaces to become more MANY AMAZING PEOPLE together, having them take part inclusive), but there’s a large portion IN THE DISABILITY in really stimulating conversation, of workplaces still paying lip service. COMMUNITY AND TO and teaching them about the world HEAR THE KINDS OF around them.” “The biggest barrier for disability ISSUES THEY WANT ON employment is attitude, and the While Nas’ drive and clear talent was THE AGENDA concerns today are really the ones evident, her enthusiasm or dream that have been concerning people NASTASIA CAMPANELLA wasn’t shared by everyone as her in the disability community for a long journey developed, with apparently time. Technology is available and can more “appropriate jobs”, suggested be provided, so it’s about creating a for her. space where everybody is welcome.” “I grew up with people telling me Sinking her teeth into her new role, that a secretary, or receptionist, or Nas hopes to grow the conversation psychologist would be appropriate and embrace everything disability. jobs… not knocking those jobs, but Sparked through putting together it’s just not what I wanted to do,” editorial guidance notes for best Nas said. practice standards for language and “I loved writing from an early age, (but) the portrayal of people with disability at university, when I was looking for ahead of last year’s Disability Royal work, people would say, ‘how could Commission, the role has become you tell a story if you don’t see what’s a vehicle for creating a “voice” for happening?’, those kinds of things.” those with disability, and a platform for evolution and change. Using the lack of belief in her as motivation, it was “this is what I want, “It’s been wonderful to connect with Grow Bold With Disability podcast, and I don’t care what people think”, so many amazing people in the Nas described starting out at a which helped drive Nas’ ambitions. disability community and to hear special school, before transitioning the kinds of issues they want on the Utilising Jaws screen reading into mainstream education. agenda,” Nas said. software, a white cane, a phone “Some of the supports I did have in for recording, apps and voiceover “It’s to give them a platform, to put those early years were an itinerant technology, Nas’ disability plays no their voice out there, and to talk about support teacher who’d come to class role in her ability as a journalist. the issues they want to talk about in a with me,” Nas said in her podcast. way they want to talk about them.” While praising the ABC, Nas believes “We figured out I couldn’t read Braille; the reality and experiences for those The epitome of Growing Bold, Nas we used audio and e-text and things with disability externally, is not always encouraged everyone to back like that, making sure that anything as positive. themselves and break through any that was basically given to my other perceived barriers, rather than be Barriers remain, and Nas herself said peers was also taught to me.” held back by them. while it was her choice not to disclose Finding innovative ways to do the disabilities in job applications, “Growing Bold to me means things other kids her age were the decision is a personal one, sometimes stepping out of your doing, Nas’ creativity continued to and regardless, shouldn’t impact comfort zone, trying something new, grow, as her calling for becoming a employment opportunities. trusting your gut, and really believing journalist emerged. in yourself,” Nas said. “We’ve got several people (at “I’d always been really (interested) in ABC) with lived experience, and “Because if you don’t believe in media, because it’s the way I sort of my organisation shows we’re an yourself, then nobody else will.” learned about the world around me,” (inclusive) organisation, so, for people Nas said. telling me journalism wasn’t for me, “I’d be listening to radio from the I’ve proved them wrong as several To hear other stories of Growing moment I woke up to the time I went people have,” Nas said. Bold, listen to our podcast to sleep at night, I loved the way “But while disclosing disability wasn’t – Grow Bold with Disability people sounded. relevant for me, it’s an incredibly feroscare.com.au/podcast

SUMMER 2021 19 BACKBACK ININ AA BATTLEBATTLE OFOF THETHE STATESSTATES

AFTER A HUGE SUCCESS IN 2019, GRAN SLAM, A PROJECT BY EVERYBODY NOW! IN PARTNERSHIP WITH FEROS CARE WAS REIMAGINED IN 2020 TO REACH MORE WORDSMITHS OF WISDOM AND POETIC SENIORS WHO ARE READY TO STEP UP TO THE SOAP BOX AND SLAM – SLAM POETRY, THAT IS.

ran Slam invited seniors learned how to write and perform slamming down a few stereotypes in Queensland and New slam poetry to move and inspire. along the way! South Wales, 70 years and G We weren’t looking for experienced Now more than ever we need over to take part in a series of poets, just passionate, enthusiastic to hear the voices of older online workshops, culminating in a seniors ready to give it a go – and Australians, amplified and visible live streamed slam poetry event. have lots of fun. The workshops to the world. Gran Slam 2020 Under the guidance of expert were fun, inclusive and inspiring allows us to cross geographic poets and literary performers Luka – and a great way for our senior boundaries and connect online Lesson – Team QLD and Sarah slammers to come together as through the power and passion Temporal – Team NSW, participants strangers, leave as friends – of poetry.

20 FEROS MAGAZINE WORKSHOP HOSTS

TEAM NSW TEAM QLD

SARAH TEMPORAL LUKA LESSON Sarah Temporal is a prize- Luka Lesson is an Australian winning poet and educator from poet of Greek heritage. His work the Northern Rivers NSW. Her engages with the mythology of work combines the immediacy his Greek homeland, the fiercely of slam poetry with finely-honed political and the vulnerably self- craft and sensitivity. She has reflective. Luka is an Australian performed poetry Australia-wide Poetry Slam Champion, has and has delivered workshops performed with the Queensland and poetry slams at schools, Symphony Orchestra and festivals and online. Sarah has poems being studied in initiated and runs Poets Out curriculums and educational Loud, a community arts initiative programs across Australia. Luka which empowers people of all has toured with Akala (UK), ages through the spoken word. Nahko and Medicine for the Her debut poetry collection is People (USA), Tiki Taane (NZ) currently in development. and Dr Cornel West (USA).

At the end of November 2020 (just after this edition of the magazine TO FIND OUT WHICH STATE going to print) our Queensland and New South Wales poets battled it SLAMMED THE OTHER DOWN out alongside special guests as part of a live streamed event. visit feroscare.com.au/granslam.

SUMMER 2021 21 BOLD BRILLIANCE UPDATES AND OVERVIEWS OF MORE OF THE FABULOUS AND FUN WAYS WE’RE HELPING OUR COMMUNITIES, CLIENTS AND TEAM LIVE BOLD!

GROW BOLD WITH DISABILITY PODCAST UPDATE The Grow Bold with Disability Season Two is still running, and Podcast was launched in March so far has been listened to over 2020. The podcast is hosted by 4,000 times! TV, radio and magazine journalist Pete Timbs, and co-hosted Fan favourites include Growing by writer, editor and disability Bold and Down Syndrome advocate Tristram Peters. The – a wonderful conversation duo have uplifting conversations with Rosane Stuart, mother of with people of different abilities, groundbreaking model Madeline who are living healthy, socially Stuart – and Growing Bold with connected and fulfilling lives. Sexuality, where Andrew Gurza, disability awareness consultant Season One was well received, and crippled content creator with more than 6,000 listens over shares his insights around sex subscribing and listening to the the 20 episodes. We received such and disability. podcasts. Available on Apple great feedback that we knew there Podcasts, Google Podcasts and was an appetite for more insightful Our aim is to keep these Spotify, we know you’ll love conversations where the taboo, conversations coming and we listening. uncomfortable and funny side of need your support! You can help living with disability is discussed. us bring you more by simply feroscare.com.au/podcast

ASK GRAN NOT GOOGLE UPDATE

Ask Gran Not Google is an the valuable intergenerational inter-generational project that connections made. Topics encourages children to seek the discussed ranged from dinosaurs wisdom and life experience of a to dictators, and everything in- senior before searching the internet between! Some of the questions for answers. By doing so, children asked included “Who was gain insight into the valuable role Mussolini – and was he a goodie seniors can play in their lives and or a baddie?” and “When did you society. get your first iPhone?” The answer to the latter is 80! Students are challenged to switch off their devices and seek answers Since the inception of Ask Gran to life’s questions from a more Not Google more than 83,000 experienced, senior source. students have participated in an Ask Gran Not Google session – and Students, seniors and the teachers we look forward to many more. and, importantly, making consulting who have participated in an Ask The team are working on ways to seniors something that happens Gran Not Google session all enjoyed make the program self-sustainable every day in our communities.

22 FEROS MAGAZINE FUN UPDATE: FLAMINGO CUP At Feros Care we've from the studio, donned in always known how to our pink Flamingo hat. have fun – embodying our Our winner and defending Vibrant Creator value by champion, Ben Austin from making time for frivolity our IT team rode the frisky and creativity. In November flamingo “Rear-view Mirror”. 2020, the annual Feros Flamingo Cup was held at Austin says it’s the antics Coolangatta Beach. Now surrounding the race that in its third year, the event he enjoys the most. gets bigger, brighter and “It's the cultural pre-race more competitive each lead up banter amongst time it’s run! competitors, especially my 24 staff took to the starting bosses, that is my trophy. line dressed in their silks That banter is absolutely to ride their birds down priceless; winning is a the sand and take out the bonus,” he said. coveted prize – a trophy “My pre-race prep and and bragging rights. tactic to go back-to-back The buzz around the are eat Weet-Bix and event has become so big strut around as if I have that in 2020 a hoard of already won.” media attended including Training is already Channel 10 – official host of underway for next year’s Melbourne Cup Coverage. race, as team members Comedian Dave Hughes prepare to win the trophy ‘commentated’ the race from Ben!

SUMMER 2021 23 HERE’S TO OUR NURSES!

IN 2020 THE UNITED NATIONS INTERNATIONAL DAY OF OLDER PERSONS WAS DEDICATED TO THE NURSE – A ROLE THAT HAS CHANGED AND INFLUENCED THE LIVES OF MANY, ESPECIALLY HERE AT FEROS CARE.

n a year dominated by a The United Nations believes that no This includes our Telehealth global pandemic, our health one should be left behind. Here’s program, with over 100 clients. “We Iprofessionals have proven yet how we’re making sure of it. set up a tablet in the client’s home again just how incredible they are in and they can monitor their oxygen, the face of unprecedented upheaval, OUR VIRTUAL CARE TEAM blood glucose, blood pressure, heart putting their own lives at risk for the “Nurses have always been a jack of rate and more via Bluetooth devices,” care of others. all trades,” says Clare Bock, one of Clare explains. “That information gets sent to us to monitor on an At Feros Care, we’re passionate our Virtual Care Clinicians. Clare has overall dashboard, allowing us to see about doing our best to care for years of experience with face-to- at a glance where they may need seniors in Australia – not just face triage and providing advice to services in place.” improving the quality of their lives people in the emergency department; her role now allows her to combine but, in some cases, changing them By monitoring a person’s vital signs everything in one, providing clinical completely. From introducing new from the comfort of their own home, advice to our Wellbeing Managers, technologies to their lives and our health team are able to identify reviewing clinical requests and revolutionising how they can make acute or chronic episodes and speaking directly to clients to contributions to their own health, contact the client to discuss best determine which services are best to offering support, strength and all- management. new hobbies. suited to them.

24 FEROS MAGAZINE This has become particularly them in their own home for as long essential in the era of COVID-19, as possible. where people are in lockdown. “It’s SJ gives the example of one client no longer easy to call a relative for who has cancer and was losing help or get to a GP or self-manage weight rapidly whilst undergoing when you’re unwell,” Clare notes. “It’s chemotherapy. SJ recommended just all about empowering people to that a dietitian come in to help with look after themselves and optimise her diabetes and glucose levels, their self-management.” and supplements to assist with weight gain, while she continued COMMUNITY SERVICES to go to the hospital for oncology It doesn’t stop on the technology reviews. side. SJ Roberts is a Registered Nurse in our Community Services “I could not believe the transition Clare Bock team and has worked as a nurse for from the recommendations I’d put over thirty years. in place, and it has all contributed to her improving in her general It’s people like SJ who make such a health,” SJ explains. “I can go home valuable contribution to checking in at the end of the day knowing that Nurses are dedicated to using their on clients and doing everything they I’ve done a good job, and that’s what personal protective equipment and can to empower the client, while also is most important to me.” abiding by all policies and procedures making a significant difference in to keep themselves, their clients their lives. WORKING THROUGH COVID-19 and their families healthy while also “I just want my clients to utilise It’s not often that a global pandemic making a dedicated effort to reduce what’s on offer to them to keep them shifts everything we know about the social isolation where possible. as healthy, comfortable and happy world. COVID-19 has had an impact “We do have clients with long-term as possible,” SJ explains. “We’ve all on every individual, no matter the mental health issues, and it’s very got to look after our health. It’s now circumstances; but overwhelmingly, important as a nurse to assess where becoming more widely accepted it’s affected those that may have they’re at with COVID-19, especially that there are other ways of treating already felt loneliness and a as they may not be able to see their pain or conditions, such as massage, disconnection from society. families,” SJ says. “It takes its toll on physio, and acupuncture. We can “It’s really the uncertainty of not everybody. But clients do enjoy me work with a client for what suits knowing when it [COVID-19] will end,” coming and we talk about all sorts of them best. Clare says. “Our elderly clients are things – I show them photos and we SJ also does wound care, referrals feeling, well, I haven’t got that many chat about what might be going on to help clients, and works specifically years left – I don’t have time to spend in their lives. We take a very holistic with all her aged clients to try to keep them in lockdown!” view of their wellbeing.”

To find out more about our programs and how they could benefit you or a senior you know, call 1300 763 583.

WINTER 2020 25 SOUL SISTA SINGS PRAISES OF THE VIRTUAL PLATFORM

SOUL SINGER LISA HUNT HAS HAD TO SWAP SOLD-OUT CONCERTS IN ITALY AND NEW YORK FOR RENOVATING HER HOME IN BYRON BAY, BUT THE DISCO DIVA'S DREAMS OF GETTING BACK ON STAGE BECAME A REALITY WHEN SHE PERFORMED FOR SENIORS IN HER FIRST VIRTUAL CONCERT.

he idea came about through streamed to Feros Care residential precious people who, due to COVID, Lisa's connection with 99-year- villages and the homes of seniors are mostly confined to their home or Told Feros Village Byron Bay across the country. aged-care village.” resident Nina Marzi who, before the As part of Feros Care’s pandemic, never missed a show at commitment to fight loneliness I WANT TO SING AGAIN AND The Beach Hotel. CONNECT WITH PEOPLE AND WAS in Australia through its Be GIVEN A CHANCE TO DO THAT WITH Nina and her best friend Feather were Someone For Someone charity, A GROUP OF PRECIOUS PEOPLE regular fixtures on the local music the care provider used innovative scene but pandemic times meant technology, its state-of-the-art studio While Lisa has amassed a loyal the duo have had to miss their Friday and online platform – the Virtual following of fans of all ages, she dancing fix and their monthly stints Social Centre (VSC) – to connect Lisa had never performed exclusively for on stage at Lisa’s concerts... with seniors through song, dance and seniors, or in a matinee timeslot. until now. banter in her Motown Virtual Concert. “I was a bit terrified of singing at 10am In September, Nina, Feather but I put the disco lights on and boy and 100 Feros Care clients from I WAS INSPIRED BY NINA'S did we have some fun!” she said. RECENT 99TH BIRTHDAY AND I around Australia got their dose WAS SAD THAT COVID MEANT SHE “Everyone knows what they feel of disco when Lisa performed COULDN'T GET OUT AND DANCE when they hear their favourite song. a virtual concert that was live- It's transforming; it lifts you up; it “I was inspired by Nina’s recent 99th opens your heart. birthday and I was sad that COVID meant she couldn't get out and “If you have it in your heart to reach dance with me on stage, so when out and give someone the love you Feros Care suggested a virtual have, then why on earth wouldn't concert I thought, ‘let’s do you? Connection is transformative this’,” said Lisa. and it's something many of us are really lacking right now. “Nina and Feather are just divine, as are all our “When I’m singing, no matter what seniors, so I wanted to do else is happening in the world, for something for them. that hour or however long it is, you’re in a different place. The joy of music “I want to sing again gives you a break from everything – a and connect with people break from thinking about everything and was given a chance else that's going on in the world and to do that with a group of it's good. It soothes the soul.”

Check out the video at feroscare.com.au/soulsista

26 FEROS MAGAZINE LANGUAGE OF INCLUSION CONNECTS CULTURES FOR FILM PROJECT FIRST

WHEN SEARCHING FOR WAYS TO REACH OUT TO A MELTING POT OF CULTURES IN ADELAIDE, A CULTURALLY AND LINGUISTICALLY DIVERSE (CALD) PATHWAYS FILM PROJECT IS PROVING A PERFECT WAY TO BREAK DOWN BARRIERS FOR FEROS CARE.

ommunity and Access their language skills to translate and “This way, they’ll be able to get Services South Australia articulate information. key information straight from LACs (CASSA) worked with us on the themselves, who’ll break down all the C Carefully devised by Anita and development of the videos, which are terminology, so people can piece it CASSA’s Catherine Greer over a recorded in 15 languages through the all together. six-week period, the project features help of seven multi-lingual Feros Care 15 films with the same scripting, ‘We’ve also spoken about it being a Local Area Coordinators (LACs), and but spoken in languages including potential resource for interpreters, as CASSA case workers, who provided Vietnamese, Portuguese, Croatian, they can listen for the terms used and voice over and translation support. French, Zande, South Sudanese, use it as an educational tool.” Sparked through the limitation of Nepali, Kirundi, Arabic, Creole, Hindi, On top of consultation with face-to-face contact in the current Punjabi, Bahasa Indonesian, Shona, community leaders, the project not climate, Feros Care Community and English. Development Coordinator (CDC) only incorporates diversity in front of Anita Smith said the project focused Devised in consultation with various the camera, but also behind it. community leaders, Catherine said on the facts and fictions of the Wanting to provide support in the films’ explanation of key details National Disability Insurance Scheme as many ways as possible, Anita such as how NDIS planning meetings (NDIS), while debunking myths said the inclusive nature of the will look, what will be discussed, and and misconceptions by circulating project connected with Butanese what supports are available. information in communities’ first videographers from 2 Star Filming, languages. Although the NDIS provides who perfectly captured the vision. translated written information, “We address the role of the LAC by “After arriving in Australia about 7–8 the project marks a visual first, personalising a script of ‘who’s your years ago, they went off to university proving crucial for those from CALD Local Area Coordinator’, to explain and studied, and they want to build up backgrounds, who advised not all the process of pre-planning meetings their videographer name,” Anita said. and how LACs support people in members throughout their various connecting with services and their communities had the privilege of “We wanted to show our support, so community,” Anita said. schooling and learning to read. we thought filming the project would be a great opportunity for them, and “When we went and did “We wanted to be creative and create they did such an amazing job.” something that would be beneficial questionnaires with various for people ongoing and not just in communities on what they needed Catherine said the potential for the current climate. It’s amazing how to know, their leaders identified they the project was “huge”, with the our LACs from diverse backgrounds wanted to know more about LACs opportunity to reach such a diverse supported the project by sharing and their role,” Catherine said. spread of the wider community.

To view the videos and learn more about Feros Care and the NDIS visit feroscare.com.au/caldvideos

SUMMER 2021 27 IN GREAT COMPANY

AT FEROS CARE WE CALL OUR VOLUNTEER PROGRAM IN GREAT COMPANY AND FOR ME, THE NAME REALLY FITS. OUR WONDERFUL SUMMER VOLUNTEERS ARE IN THE BUSINESS OF BEING GREAT COMPANY, AND SO ARE OUR CLIENTS! UPDATE

n Great Company is all about the In my role as Program Manager for In Our volunteers began to reach people we match together who Great Company, I’m often contacted out to clients via Be Someone For Ibrighten each other's lives. Both by our staff in the community for Someone’s 1000 Notes of Friendship our volunteers and senior clients support for a client. Recently we initiative. This saw volunteers writing have such rich, amazing lives and were able to match a volunteer with letters to vulnerable seniors to let seeing the connections blossom from a senior going through loss and them know that we were thinking initially being a bit nervous to meet loneliness. She was in a very sad of them, and to bring some joy to each other to becoming friends is place, but now she has a regular their day. wonderful! cuppa and chat to look forward to I saw the pandemic bring out the each week and they have plans to From bus drivers to yogis, bakers to best in our team of volunteers – and dust off their old paint brushes and expert chatters, our 220 volunteers we became an integral part of the start painting together soon! play an important part in the lives Kindness Warriors team, in line with of our residents and clients out in As you can imagine, COVID-19 put our Feros Care Values. The goal was the community. And it’s a two-way some of our face-to-face volunteering to spark joy in the lives of our seniors. street. The lives of our volunteers visits on pause. In Great Company Our Kindness Warriors made phone are enriched by their interactions pivoted to become more creative in calls for birthdays or sent hand-made with them. the way we delivered our services. cards and completed other beautiful and unexpected acts of kindness. The pandemic has also highlighted the need for volunteers, the need amongst vulnerable seniors for great company. With face-to-face visits coming off pause our focus in the coming months is to grow our army of volunteers to address this need. If you see the value of connecting with seniors and changing lives please get in touch.

INGREATCOMPANY.COM.AU OR CALL 1300 736 930.

Best regards, Graeme Williams Program Manager, In Great Company

28 FEROS MAGAZINE IN A DIGITAL WORLD GAIL’S HANDMADE CARDS CONNECT DESPITE MANY ACTIVITIES BECOMING DIGITISED AND COMMUNICATION OCCURRING IN AN INSTANT, FOR MANY THERE REMAINS A DELIGHT IN RECEIVING A HANDMADE CARD. MAYBE THEY’RE EVEN MORE VALUABLE NOW?

ollowing an urge to give back to speak to. Gail has always been tips and tricks to learn within the 40 to her community, Gail started creative; this passion is what inspired minutes each week. Fher volunteer journey with In her to start making personalised “I keep them nice and easy, so Great Company in February 2020. cards to post to clients. anyone can do it from home, I always She recognised the tremendous “I always enjoyed anything to do with try using tools that are easy to find need for volunteers, especially during paper crafts,” she explains. at home, so you don’t need to buy the pandemic. anything,” she said. Gail’s cards are hand-made with “A lot of the clients don’t have anyone love and care, including a few kind Gail's most recent creative inspiration to chat to, and with the restrictions, words to bring a smile to those who is postcards with small pouches most family members are unable to may not have anyone around. The containing assorted flower seeds. visit, making it even harder for those feedback from clients and staff alike Now clients will not only receive a who are socially isolated,” she said. has been amazing. The beautiful beautiful handmade card, they can Gail first offered her help with gesture means a lot, showing a plant the seeds in their garden while the welfare calls to clients, as a personal approach and care, which enjoying the fresh air and getting Kindness Warrior, contacting clients is so important for us here at In their hands dirty. to wish them ‘happy birthday’ or Great Company. Through volunteering Gail derives a offer condolences after a death Gail has now begun hosting her great deal of enjoyment, knowing she of a loved one. These calls are very own craft sessions through makes a difference in people’s lives. sometimes the only call clients our Virtual Social Centre, an online So, what's her message to anyone receive, so it can be very uplifting platform for our clients to participate who is considering becoming a – the highlight of their day. in workshops from the comfort of volunteer? Gail regularly attends our Tweed their own home. Clients can join Gail “There is always someone who has it Heads office to make these calls in making papercrafts, with lots of worse, so it's easy and great to help.” and while speaking with clients, soon realised that a lot of them were WANT TO BECOME A VOLUNTEER AND MAKE A DIFFERENCE LIKE GAIL? very lonely and do not have anyone VISIT INGREATCOMPANY.COM.AU/BECOME-A-VOLUNTEER

WINTER 2020 29 BOARD UPDATE STUART'S REFLECTIONS

HAVING BEEN ON THE FEROS CARE BOARD FOR MORE THAN 20 YEARS, STUART WAS IN A UNIQUE POSITION TO WITNESS THE GROWTH OF FEROS CARE FROM HUMBLE THANK BEGINNINGS TO WHERE IT IS TODAY. HE RECALLS HIS TIME BELOW. YOU “My initial contact with Feros them with innovation and Care was through placing my creative solutions. Mum in respite. That evolved This year we said goodbye to three Feros Care didn't keep its to a permanent placement in long-serving members of the Feros Care successes a secret – instead, Byron Bay and eventually she board. They’ve supported and guided the we shared our experience moved to Bangalow. We saw organisation as it grew from strength to generously with the industry, Feros as “family” – embracing, strength, and their hands-on approach has so that all could benefit from caring, committed. been an integral part of our ability to continue what we had learnt. to grow the services we offer and the places When I joined we care for people across Australia. As the industry the Board, WE WERE NIMBLE, became “tighter” INNOVATIVE, we were a we became UNCONVENTIONAL much smaller smarter, applied organisation, AND 'PUNCHED ABOVE OUR WEIGHT' innovative IT but there was a solutions and passion, vision, spread our and determination. We set skills outside aged care. As goals, strategised to achieve we grew and expanded our independence, and planned footprint, we had bigger our path to success. visions, stretched goals, and We won awards and shared strategies, and we recognition because we were achieved much of what we STUART GARRETT determined, enthusiastic, aspired to do. Board Member: 1998 to 2020 close-knit and committed to We have grown from humble Chair: 2010 to 2013 make a difference. beginnings. We have shared We were nimble, innovative, and cared, both within and unconventional and “punched outside our industry. We are above our weight”. We wanted respected and acknowledged; to change the “shape” and our opinions are sought, our model of care. We recognised counsel is appreciated. opportunities and approached We are Feros Care.

ALLEN LIND Board Member: 2012 to 2020 Chair: 2016 – 2019

DAWN STANDFIELD Stuart dressed as a smurf for a christmas celebration. Board Member: 2011 to 2020

30 FEROS MAGAZINE REVIEWS

BOOK REVIEW Fruzsina Gal – Digital Marketing Specialist GHOSTS by Dolly Alderton

Ghosts is a much-awaited debut ghosts of online dating, men who novel by award-winning British say “I love you” and then disappear journalist Dolly Alderton. It is as without a trace, but also the ghosts of much an ode to ageing parents memory and the longings for a sense as it is to the inevitable ups and of home that permeates the whole downs in life – whether that’s in book. The characters are memorable love, friendships, or careers. The and real, and Nina is an inspirational book follows 32-year-old Nina protagonist. as she struggles with being one Dolly Alderton has a way with words Ghosts is funny and tender, filled of two single women left in her and she takes her readers along an with incisive observations about friend group, online dating, and her authentic ride of family, relationships, the transitional nature of life. It beloved father’s deteriorating health. memory, and how to live in the now. explores the passing of time and the I loved this book for its honesty, its The title is layered – this story is filled changes that must and will come laugh-out-loud funny observations with ghosts everywhere you look. with it – people coming and going, of modern life, its portrayal of It’s not only the ghost of her father friends moving to the suburbs, caring friendship, and the ending which is that she has to come to terms with parents needing care, and finding just as beautifully imperfect as life is. as his dementia progresses, or the your old home in a new place.

TV REVIEW Jacqi Holloway – Marketing Coordinator

LOVE ON THE SPECTRUM (2019, ABC) With a small but enthusiastic following aren’t looking to create tension when it first aired on the ABC in 2019, and drama. the movement to Netflix has seen There have been criticisms – that the Australian reality show Love on the show isn’t truly representative, that it Spectrum gain fans the world over. infantilises its stars – many by people And so it should. A warm, loving peek with ASD. I urge you to have a google to think of people in terms of their into the lives and loves of everyday of some of these criticisms as they disability rather than their humanity Australians with Autism Spectrum will add further to your understanding when you haven’t lived it. This is the Disorder (ASD), the show follows real of ASD. true strength of the show. life people like Michael, Kelvin and The mainstream success of the Maddi on their search to find love. show means the world has become A second season was confirmed The beauty of this show is the lack of so much more understanding in September 2020, and I will be artifice and unabashed vulnerability and accepting of what ASD is and watching as it airs on the ABC. Given of the characters. You can’t help how differently it can manifest. As the genuine curiosity and kindness of but adore them as you’re cheering someone who doesn’t have a lived the producers I'm confident that they’ll for them to find the love and experience of ASD or caring for address some of the criticisms where companionship they seek. And unlike someone with ASD, it showed me the they can and serve up more feel- any other reality show, the producers humanity of the characters – it’s easy good, educational TV as they do!

SUMMER 2021 31 SOCIAL NEWS

PODCAST IN THE SPOTLIGHT

GROWING BOLD WITH rehabilitation program, which DISABILITY AND UNCLE included basketball, changed KEVIN COOMBS, OAM. his life forever. A Wotjobaluk Elder, Uncle Uncle Kevin describes what Kevin Richard Coombs, OAM Growing Bold means to him. is an Australian wheelchair basketballer and athlete who “I've always been very competed at 5 Paralympics confident in what I do. I’ve including the first Paralympic always been pretty bold and Games in 1960. He was the not backwards about coming first Australian Aboriginal forward. If I have something Paralympic competitor for to say I will. If I see something Australia. that is out of place or some people doing the wrong In this episode we discover thing I'll tell them.” how Uncle Kevin became a paraplegic, what treatment To listen to this and all the was available for him back episodes visit in the fifties and how a feroscare.com.au/podcast

LACS LIGHT IT UP FEROS CARE’S BOLD APPROACH TO BETTERING LIVES SHONE IN THE SPOTLIGHT AT THE NATIONAL DISABILITY INSURANCE AGENCY’S (NDIA) LIGHT UP CELEBRATING BRILLIANCE ANNUAL AWARDS. The awards, the NDIA’s top-tier of recognition and acknowledgement of the exceptional contributions of individuals, groups or teams saw Feros Care recognised with two "Making the Difference" awards. True to the NDIS value of “We recognised on the NDIS’ biggest through providing online access for Aim Higher”, Feros Care’s ACT stage, no team is complete without participants. team’s willingness to work beyond the tireless effort and boldness of their hours to support participants Not stopping there, Kate’s special individuals such as Mackay and their families and perform commitment saw her secure LAC and kindness warrior, Kate consistently above the region’s Feros Care laptops for coaching Lemke. forecast didn’t go unnoticed, participants in how to access and receiving the highest of praise with Stepping up when it was needed utilise online services. the award. most, Kate, realising the critical Award winners were congratulated impact on the community when Shining through a strong team through a virtual celebration and COVID-19 effectively closed the culture and a commitment to Chief Operations Officer – Emerging Whitsunday region off, made it her participant support, Feros Care’s Portfolios, Jo Field and General mission to keep 1,250 participants ACT team completed 4,600 planning Manager – Local Area Coordination, safe. and implementation activities, Jo Hayes were both delighted to which was well above the expected Acting quickly, Kate volunteered see Feros Care’s staff recognised, workflow in the last financial year. her time to negotiate with NDIS which they believed reflected providers outside of the region to strongly on the fantastic work being While Feros Care’s team first arrive and assist on the ground or done to make a difference. approach and culture was

32 FEROS MAGAZINE HR WITH HEART FEROS CARE TAKES OUT INTERNATIONAL STEVIE AWARD

Feros Care has been internationally recognised as a 'great employer', taking out the Gold Stevie Award for Most Valuable Human Resources (HR) Team. Judges praised Feros Care's comprehensive response to COVID- 19, highlighting its flexibility and great use of planning, management and wellbeing; as well employers, HR professionals, teams, preparing and mobilising, and calling as identifying 'at risk' staff to provide achievements and HR-related the team's efforts "HR with heart". alternative workplace options, products and suppliers. ensuring everyone maintained Feros Care's COVID-19 strategy Feros Care was selected from 700 employment during the crisis. included the creation of an 'employee nominations representing 23 nations. engagement and wellness plan' The Stevie Awards for Great Winners will be celebrated at a virtual designed to foster resilience, stress Employers recognise the top awards ceremony in November.

REPRESENTATION MEME CORNER MATTERS K-mart launched a line of fashion dolls with visible disabilities in 2020. John Gualtieri, Kmart Retail Director Australia & New Zealand says, “It’s so important for kids to see toys and dolls with disabilities; to have them play in their imaginary world and then normalise it for real life.” We couldn’t agree more.

UPDATED DICTIONARY Another small selection of new words and senses coming into the English language. LOWKEY – secretly, not too enthusiastically liking something – eg I’m lowkey excited about the holidays. YEET – said when throwing something at high speed. CRAFTERNOON – a delightful afternoon spent in handmade crafts. SHARENT – a parent who shares lots of photos and information about their child on social media.

SUMMER 2021 33 SUDOKU BRAIN GAMES CHALLENGE

BEGINNER

1 FEARLESS

WORD SEARCH 2 3

3 2 4

A M U V Z U V A L I A N T G L 1 2 O S X N D G I N M P F H A M J U N F L I N C H I N G P C A C INTERMEDIATE O B I U D N I R C C V P O U O F M N G A A T W Q Q B L N D U 1

Y E Q B U D R I M C O U F A R 3 6 4 5 B I A D E N V I M T L C I C A R J X R A I A E N I D K D I G 6 2 A H Q Y L S N F N G D Y E O E 5 3 4 V K S X U E H T R T N A N U O 2 5 1 E O S J T O S I R A U A T S U J E Q X M L N S N E I R S E S 4 Y E P Z R S C K Z G P D O F D I N D O M I T A B L E I D U P ADVANCED P T B H O J J Y G C G B D Z S 8 9 3 6 7 5 4 4 6 9 8 2 3 2 7 9 8 5 8 1 7 9 FEARLESS VALIANT 4 7 6 5 2 8 1 BOLD AUDACIOUS 8 9 3 BRAVE ADVENTUROUS 9 1 2 5 7 COURAGEOUS CONFIDENT 2 8 7 9 3 6 UNINTIMIDATED DARING 7 6 4 5 3 8 1

UNAFRAID DASHING

2 1 8 9 3 5 4 6 7

4 2 6 1 5 3

2 3 1 4

6 3 9 7 8 4 1 5 UNFLINCHING PLUCKY 2

1 5 3 2 4 6 7 4 5 2 1 6 8 9 3

1 4 2 3 5 6 4 3 9 2 7 8 1

6 4 1 3 2

INTREPID INDOMITABLE 5 1 8 2 5 6 7 3 4 9

2 3 5 4 6 1

9 7 3 1 4 8 5 2 6 3 2 4 1

8 9 6 4 7 1 2 3 5

5 1 4 6 3 2

3 2 1 8 5 9 6 7 4

4 1 3 2

3 6 2 5 1 4

4 5 7 6 2 3 9 1 8

BEGINNER INTERMEDIATE ADVANCED SOLUTIONS: SOLUTIONS:

34 FEROS MAGAZINE CROSSWORD

1

2

3

4

5 6

7

8

9

10 11

12

DOWN: ACROSS: 1. A pink bird 3. Stone and ____ Brewery 2. The acronym for the National Disability 5. A program that connects you when you can't be Insurance Scheme (1,1,1,1) face-to-face (7,6,6) 4. Grow Bold with ______Podcast 7. A type of performance poetry 6. We're fighting it 8. Be ______For Someone 11. Ask ____ Not Google 9. How many years of service Feros Care has given

10. Our volunteer program (2,5,7)

S

N S

Y 12. The last name of a soul singer who performed

H A E T N U

12

R N

I on the Virtual Social Centre

G I Y N A P M O C T A E R N L

11 10

T L Y T R I H

9

S E N O E M O E B

8

S G N M A L

7

N O S

L V E R T N E C L A I C O S A U T R I

6 5

D M I

4

W A D O O

2

N L

2

F

1 SOLUTION: SOLUTION:

SUMMER 2021 35 THANK YOU TO OUR FEROS CARE KINDNESS WARRIORS

YOU ARE AMAZING. WE ALWAYS KNEW IT – BUT YOU’VE OUTDONE YOURSELVES IN 2020!

From our staff in the community – Community Support Workers and Residential Staff who made sure our clients were safe and cared for, Local Area Coordinators who adapted to the ‘new normal’ and made sure their participants plans were uninterrupted – to our teams supporting them, and our volunteers – you have done us proud.

If you feel the same, please feel free to give a shout out and a thank you to one of the team! Email [email protected], visit our facebook page, or send them a card.