March 25, 2020 White Pages Information Manual (Complete) 901 Wilshire Drive, Suite 485, Troy, Michigan 48084 248/244-6200 * www.localogy.com SECTION I This section contains the procedures for processing white page directory requests for changes in listed names, additions or deletions of listings, changes to listing sequence, or changes in the free classified Yellow Pages headings (SRL). Local Search Association - White Pages Manual www.localogy.com Procedure Questions Contact Ed Halasz at
[email protected] White Pages Preparation (WP-3235) White Pages Procedures General In order to provide service to the National Yellow Pages Advertising client, CMRs may process White Pages directory requests for changes in listed names, additions or deletions of listings, changes to listing sequence, or changes in the free classified Yellow Pages heading (SRL). The Local Search Association™ (LSA™) White Pages Listing Request form (WP-3235) is used to make changes for both local and foreign listings, including 800 numbers. These forms may be obtained through LSA. Publishers may have their own internal processes; however, these should in no way impact the CMRs request via the WP-3235 form. It is in the best interest of the Publisher to process the CMRs request timely, efficiently, and accurately so the national clients advertising is not placed in jeopardy. Background Publishers act in different capacities. • A Publisher may also be a telephone company. In this capacity, there may be special regulations that apply because of Federal and/or State regulations. For example, a Publisher may require that a White Pages Regular Listing be established with their company before an order for a Bold White Pages Listing is accepted.