January/February 2016

THE TENNESSEE BANKER Volume 104 • Number 1 • January/February 2016

Feature: Mike Kramer of FSG Bank, Chattanooga

Credit Conference Speaker Chris Low’s 2016 Economic Forecast

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Published bimonthly by the Tennessee Bankers Association Officers Colin Barrett / Editor David Verble / Chairman Tyler Nelson / Managing Editor Citizens National Bank, Sevierville Volume CIV / Number 1 / January/February 2016 Gordon Majors / Chairman-elect The Hardin County Bank, Savannah Lee M. Moss / Vice Chairman Franklin Synergy Bank, Murfreesboro Contents Staff This Month Administration Colin Barrett / President TBA’s 126th Annual Meeting Is at Belmond Charleston Place, Stacey Langford / Senior Vice President Charleston, S.C...... 7 of Membership TBA’s Monique Jenkins Earns her Bachelor of Arts Degree...... 11 Steve Curtis / Vice President of There’s Still Time to Register Early for Credit Conference...... 20 Information Technology Q&A with Emily Gray, Chairman, TBA Credit Committee...... 23 Bank Directors Retreat—Photo Recap...... 26 Sharon Justice-McCray / Vice President of Human Resources & Facilities Independent Bankers Division Convention—Photo Recap...... 32 Q&A with Graduate School of Banking at LSU Tennessee Trustees, Penny L. Powlas / Executive Assistant, Administration / Legal John Jordan and Robby Moore...... 36 The Southeastern School of Consumer CreditSM T’Lanie Luu / Member Services Specialist Now Accepting Applications...... 38 Sandra Johnson / Training Center Coordinator Leadership Luncheons – Photo Recap...... 39 Lacy York / Receptionist Young Bankers Division Football Tailgates – Photo Recap...... 43 Accounting / Insurance Human Resources Conference: “A Balancing Act”...... 44 Angela D. Griffin, CPA / Executive TBA’s 2015 Year In Review...... 49 Vice President / CFO Welcome New Associate Members...... 53 Mike Ailinger / Staff Accountant Shemeka Greer / Accounts Receivable DEPARTMENTS and Payable Clerk From the Executive Office—Colin Barrett Legal / Government Relations An Unchecked Farm Credit System Threatens Tennesseans...... 6 Timothy L. Amos / Executive Vice On the Hill—Tim Amos President / General Counsel The Tennessee General Assembly Returned to Nashville Amy Heaslet / Senior Vice President / for the Second Session of the 109th General Assembly...... 8 Deputy Counsel ABA Washington Update — Rob Nichols Standing Together for a Strong Industry...... 10 Education Guest Column – Chris Low, FTN Financial Debbie M. Brickles, IOM / Senior Vice 2016 Outlook: The Fed Takes the Wheel...... 12 President of Training and Development Guest Column—Donna Gambrell, Federal Reserve Bank of Atlanta Susan R. Taylor, CMP / Senior Vice Meeting Community Development Needs President of Professional Development Through Bank-CDFI Partnership...... 14 Monique Jenkins / Education Member Feature—Mike Kramer Services Specialist Mike Kramer Sees Tennessee as Last Stop...... 16 Communications Roundtable Discussion—Bank Directors Retreat...... 30 Tyler Nelson / Director of Communications TBA Endorsed Partner—David Still, Matt Radford / Creative Director Promontory Interfinancial Network, LLC How Regulation is Changing the Value Lila Griffin / Proofreader of Public Funds for Tennessee’s Community Banks...... 46 Contributors TBA Endorsed Partner—Victoria Stephen, Compliance Alliance Keith Miles / Partner, Is HMDA the new TRID?...... 47 McNeely Pigott & Fox Public Relations Guest Column—Emily Bogan, Sageworks Roger Shirley / Editorial Director, 4 Reasons Your Bank’s Data May be Inadequate for CECL...... 48 McNeely Pigott & Fox Public Relations Bank Notes/Promotions/Community Corner...... 55 Employment Opportunities...... 60 The Tennessee Banker (ISSN 0040-3199) is published bi-monthly by the Tennessee TBA Professional Development Calendar...... 62 Bankers Association, 211 Athens Way, Ste 100, Nashville, TN 37228-1381; telephone 615-244-4871. Advertising rates available upon request. Subscriptions: $40.00 per year for TBA members; $55.00 for nonmembers; single copies, $6. Tennessee residents add On the Cover 9.25% sales tax. Periodical postage paid at Nashville, Tennessee. POSTMASTER: send address changes to The Tennessee Banker, 211 Athens Way, Ste 100, Nashville, TN 37228-1381. Smoky Mountains 52 Copyright © 2016, Tennessee Bankers Association; all rights www.flickr.com/loonyhiker reserved. The Tennessee Bankers Association disclaims all responsibility for opinion expressed in addresses, papers, or communications published in The Tennessee Banker unless such opinion has been endorsed by the Tennessee Bankers Association.

January/February 2016 | THE TENNESSEE BANKER 5 From the Executive Office An Unchecked Farm Credit System Threatens Tennesseans By Colin Barrett, President, Tennessee Bankers Association

ou would think that the end-of- Three Things the-year holiday season would to Do This Month be a time when things slow Y PPVisit www.house.agriculture.gov to watch down just a bit here at TBA. After Congressman Scott DesJarlais question all, education programs are largely the Farm Credit Administration. His completed for the year, Congress has pointed questions on their mission creep recessed, and the state legislature and competition with Tennessee banks hasn’t cranked up yet. received national recognition. That hasn’t been the case during PPCheck out the 2016 Credit Conference the last several years, however. From (February 25-26) agenda on pg. 20 and the regulatory interpretation of the register today. Also, see the interview Volcker Rule to the Target data with Credit Committee Chairman Emily breach, TBA always seems to be busy Gray on pg. 23. Emily and the committee addressing issues right until we begin have lined up another great Credit singing “Auld Lang Syne.” Conference—the largest gathering of 2015 was no different. But instead Tennessee bankers each year. of addressing regulatory concerns PPSee pg. 11 and join me in congratulating and unexpected challenges, we were Monique Jenkins, TBA’s education services presented with an early Christmas specialist. She recently graduated with her gift—one that we had been wanting sition to assume this debt, the B.A. in management and human resources for years—an oversight hearing for bank denied his application. from Trevecca Nazarene University. No stranger to anyone who has participated in the Farm Credit Administration, the He then turned to FCS, which TBA education, Monique is an important regulator for the Farm Credit System. made him a loan to purchase part of your association, and we are excited TBA representatives went to Wash- the farm and property. When for her accomplishment. Monique can be ington in early December to visit he predictably was unable to reached at [email protected]. with Tennessee Congressman Scott keep up with his payments, DesJarlais, who serves on the House FCS refinanced his properties, Agriculture Committee that oversees including his home, and overloaded him nessean harmed by a federal program the FCA. They provided Congressman with debt. Eventually his business failed, and its risky lending practices. What DesJarlais and other members of our and he lost everything—including his would your regulator say if you were Congressional delegation with exam- marriage. to provide the loans made by FCS? ples of FCS overreach that we col- With no Congressional oversight and Warren and the rest of Congress lected from our members. There were zero accountability, the FCS played a need to refocus their attention away the “usual” stories about FCS lending significant role in the downfall of a fel- from the over-regulated banking money for doctors’ offices, apartment low Tennessean. If he had followed the industry and instead on the virtually buildings, car washes, and more. advice of his banker, this likely would unregulated FCS that has gone well However, of all the stories we have been avoided. As Senator Elizabeth beyond its intended mission. It is up collected, the one that I keep going Warren and her allies in Congress point to the TBA and our industry to con- back to is about a Knoxville man who a finger at our industry, I get frustrated tinue highlighting these stories for lost everything because of the FCS. at the absolute lack of awareness of our Congressional delegation and to After leaving his job of 20 years, he the damage that can be done by a gov- keep up the pressure to reign in the cashed out his retirement and began ernment program that does not have Farm Credit Administration and Farm a new business. Since he had been “checks and balances” intended to Credit System. a customer for years, his local bank prevent situations like this. The hearing last month was hope- financed a new home for him. He It is easy to tell stories about “un- fully the first of many to come.■ also wanted to purchase a farm and fair competition” and lack of a “level an additional piece of real estate, but playing field” when talking about Farm knowing he was not in a financial po- Credit. But the story above tells of a Ten-

6 THE TENNESSEE BANKER | January/February 2016 Belmond Charleston place charleston, SC June 5–7, 2016

Tennessee Bankers Association will celebrate its 126th Annual Meeting at The Belmond Charleston Place in Charleston, SC, June 5-7, 2016

Registration and Hotel Reservations Registration and hotel reservations are now open for the 126th TBA Annual Meeting, June 5-7, 2016. TBA has reserved a block of rooms at the Belmond Charleston Place at special convention rates, plus applicable taxes. There are a limited number of rooms for Friday, June 3, and Saturday, June 4. Hotel reservations can be made now by contacting The Belmond Charleston Place reservations department at 1-800-831-3490, via email at [email protected], or at the following link: http://bit.do/tba126 Identify yourself as being with the Tennessee Bankers Association meeting. Rooms are being held at the discounted rate of $315 per night plus tax. Rates will vary according to room type and number of people in the room. The cutoff date for making reservations at the special rate is May 4, 2016. However, the TBA room block may sell out before May 4. If you plan to arrive early or stay on after the convention, please make your reservations early as space is limited. Meeting Agenda The convention will open with the Sunday evening, June 5, Chairman’s Reception and will conclude with the banquet and entertainment by Jason D. Williams on Tuesday evening, June 7. The agenda will follow a similar structure as in past years including the Sunday morning devotional and the Monday morning roundtable with TDFI Commissioner Greg Gonzales. The business program will include remarks from Rebecca Wesson Darwin, president and CEO of Garden & Gun magazine, an economic update from Ed Seifried of Seifried & Brew, LLC, and a political update from Bruce Oppenheimer, Professor of Public Policy and Education at Vanderbilt University. Please make plans now to join us in Charleston. Visit TNBankers.org for registration information, or email Penny Powlas at the TBA office at [email protected]. On The Hill The Tennessee General Assembly Returned to Nashville for the Second Session of the 109th General Assembly By Tim Amos, Executive Vice President/General Counsel, Tennessee Bankers Association

nlike last year with a very Super Priority Liens programs but only if they do not carry slow start due to the in- The Federal Housing Finance Admin- lien priority. Uauguration of Governor istration (FHFA) alerted lenders in 2014 TBA opposed legislation in 2015 pro- Bill Haslam and the weeks off for to the potential problems of super priority moted by the Sierra Club that would have organization, the 2016 legislative liens, which take priority over pre-existing authorized a PACE program, including session is expected to begin with a first mortgage liens. These occur where a super lien priority, in Tennessee. More rocket start and a race to finish. Since homeowners associations have statutory recently, TBA was approached by a 2016 is a presidential election year liens for homeowner dues and also in states second group, Renovate America, which and a state election year for Senate that permit a property-assessed clean ener- is the administrative organization for and House races, legislators will be gy program (PACE) to have priority status. PACE programs in a number of states. anxious to conclude their business Both of these issues will be considered in While Renovate America acknowledges as soon as possible so they can begin Tennessee this year. that their proposed program must come campaigning. The HOA priority lien will be addressed without a super lien priority, it still relies This quick pace is becoming the in more comprehensive legislation reform- on local government financing and use of new norm for the Tennessee General ing the laws governing HOAs generally. county trustees as collection agents. Both Assembly. The reputation of Republi- This has been a two-year project of the of these features raise significant ques- can leaders is to see how quickly they Tennessee Bar Association that includes tions aside from the super lien priority can conclude their business. Some revising Tennessee’s current six-month issue. Should local governments use their legislators have even suggested a fall super priority lien for homeowners’ dues. revenue bonding authority to finance legislative session to take care of the The proposed legislation provides a payment what is essentially a third-party lending business the other nine months of the priority for six months of homeowners’ dues program? Should county trustees be the year. As you might suspect, this pro- without the ability for the HOA to foreclose. collection agent for an outside lender? posal has fallen on deaf ears. The issue arose when an HOA in Ne- Because of these expedited ses- vada foreclosed on a $6,000 HOA lien and Homestead Exemptions sions, the Tennessee Bankers Associ- extinguished a more than $800,000 Fannie For many years, the amount of Ten- ation and many other interest groups Mae first mortgage. The Tennessee Bar nessee’s homestead exemptions has been have learned that developing and Association and other interested groups a topic of discussion and of suggestions promoting legislation throughout the understand the need for bankers to make for increase. The current base exemption off-session is critically important. The this much needed reform. is $5,000 for an individual and $7,500 summer/fall committee meetings and The FHFA guidance and more recent for a couple. However, legislation over hearings now have become an import- HUD guidance focused on problems with the years increased exemptions for ant part of the legislative process PACE loans, which permit homeowners to individuals age 62 or older ($12,500) Throughout the fall, TBA mon- finance energy efficient improvements such and married couples or individuals with itored a number of issues and held as windows, heating systems, or solar pan- minor children ($25,000). Other industry our annual Bank Lawyers Committee els through loans that are funded by local groups, including homebuilders, have and Government Relations Commit- government revenue bonds. Homeowners advocated for significant increases in the tee meetings to review these issues. repay the loans through voluntary tax homestead exemption up to as much as Among the key issues facing bankers assessments. Because tax assessments gen- $1 million or even unlimited amounts. in the 2016 Tennessee General Assem- erally have super lien priority, PACE loans This year, legislation was passed to bly are the impact of super priority take priority over first mortgages. As you have the Tennessee Advisory Commis- liens, homestead exemptions, and elder can imagine, FHFA and HUD expressed sion on Intergovernmental Relations financial abuse. All three of these were significant concern over these programs, (TACIR) conduct a study on whether the subject of ongoing discussions and although recent guidance acknowledges the homestead exemption should be meetings. that federal agencies will permit PACE increased.

8 THE TENNESSEE BANKER | January/February 2016 On The Hill

TACIR’s draft report, “Finding a But it is important that banks don’t assume This Week, participate on the bi-weekly Balance,” highlights the fact that the ex- new liabilities for reporting, or not reporting, legislative update calls beginning on emption amount generally has not been specific instances of suspected abuse. January 8, and respond to TBA staff with increased since 1974. Had the exemptions any comments or concerns. for individuals ($5,000) and joint filers Conclusion TBA’s continued success at the legis- ($7,500) kept pace with inflation since their When the legislature convenes in Jan- lature is dependent upon strong communi- adoption 35 years ago, they would current- uary, these are only a few of the many cation and support from our membership, ly be $16,304 and $21,645, respectively. issues addressed by bankers and TBA, and as well as bankers’ involvement and ad- While the TACIR report does not bills will be filed and begin to flow quickly vocacy at the local level with their elected make any specific recommendations on through the process. It is important for officials. Your part in this process is both increases for the homestead exemption, bankers to read TBA’s weekly newsletter, essential and appreciated. ■ it likely could serve as a basis for legislators or other interest groups to advocate for increases in 2016.

Elder Financial Abuse A study conducted this year by the Elder Abuse Task Force could also result in legislation. This group, created in 2014, held several meetings and heard testimony is pleased to announce that on the state processes and approaches to addressing elder abuse, including finan- Michael Davis cial exploitation. Under current Tennessee law, all individuals and businesses, including banks, CPA, CFSA are obligated to report instances of “abuse, has been admitted to neglect or exploitation” to the Department of Human Services. Because exploitation membership in our firm. is limited to conversion or theft of state or federal government benefits by a caregiv- er, general theft is not normally reported Serving the banking industry for more than 50 years. to DHS. Instead, reports of theft or con- - external & internal audit - FFIEC audits version are made to the local prosecutor. Task force discussions included sugges- - compliance reviews - risk assurance & advisory services tions for the best method for financial - SOX documentation & testing - IT risk assessment & audits institutions to report instances of financial - tax planning & compliance - enterprise risk management (ERP) exploitation of an elder person, including - loan reviews & grading systems - social engineering expanding the definition of exploitation to include all financial crimes against the - employee benefit plan audits - forensic accounting elderly, mandating training for employees, - merger/acquisition assistance - network vulnerability & and requiring mandatory hold periods on - valuation services penetration testing certain financial transactions to allow for investigation of potential abuse. Each of Contacts: these suggestions, if enacted, could have significant impact on Tennessee banks. Michael Davis Wynne E. Baker Tennessee bankers have acknowl- Member Co-Industry Leader Financial Institutions Team Financial Institutions Team edged this is a significant challenge for 615-346-2487 615-782-4230 the industry. The problem is balancing the obligation to report financial crimes Gina Pruitt Beverly Horner against the restrictions of the Financial Member-in-Charge Co-Industry Leader Records Privacy Act. Bankers are often in Risk Assurance & Advisory Services Financial Institutions Team the difficult position of conducting trans- 615-782-4207 615-346-2431 actions for the elderly when they would like to get law enforcement or social www.kraftcpas.com/banking.htm services involved to protect the elderly.

January/February 2016 | THE TENNESSEE BANKER 9 ABA Washington Update Standing Together for a Strong Industry By Rob Nichols, President and CEO, American Bankers Association

s I assume my responsibilities to finding that unified focus. as ABA’s new president and With such a diverse industry, building ACEO and look ahead to all the consensus can sometimes be a challenge, challenges and opportunities facing but it is both doable and worth doing. our industry, there’s one thing that ABA and the state associations together I’m especially grateful for: the alliance represent the full range of banks—in- that ABA has forged over the years stitutions of different asset sizes, busi- with our 53 state association partners. ness models and charters—that help I have worked in Washington long American businesses, consumers and enough to know how critically im- communities succeed. Each member of portant—and sometimes rare—such our diverse industry plays a critically im- effective, nationwide alliances are. portant role in the financial ecosystem, And there is no doubt that they pro- making our economy stronger and our vide a strategic and tactical advantage country’s banking sector the envy of the for any lobbying organization lucky world. That impresses policymakers. It enough to boast one. makes them want to know where we That’s why the day I was named stand, and it helps them understand the ABA’s next CEO last spring, the first implications of their policy decisions. thing I did was pick up the phone and Our partnership with the state asso- personally call each state association ciations is not only critical to creating executive. In these conversations, I unity, it also produces a muscular re- had the opportunity to listen to the sponse when grassroots action is need- priorities, concerns, and aspirations of ed. Effective advocacy organizations the people that I will have the privilege need both strong fundraising and boots of working closely with in the coming on the ground in every congressional days, months, and years. My message to district. State associations deliver that. them, and to you, is simple: as we fight They have been the key to making for the common goals of regulatory BankPac a top-10 PAC, and between our relief for our industry and a fair playing joint Washington Visit program and the field for banks in the face of growing annual Government Relations Summit, nonbank competition, we must all— they bring more than 2,000 bankers to community banks and large institutions the nation’s capital every year for face- alike—stand together as one. to-face meetings with policymakers. A unified industry is essential for So as we roll up our sleeves and get success in Washington. We’ve all wit- to work on our priorities for 2016, I’m nessed the difficult realities of getting thankful for many things. I’m thankful meaningful legislation through Con- for the opportunity to lead ABA as we gress. Lawmakers face too many de- navigate through whatever challenges mands from too many different areas to the future has in store. I’m thankful worry about bankers if we all disagree. for the strong alliance with our state The responsibility lies with us to focus associations that will help us remain on the things we have in common and unified as an industry and achieve our the ways that we can work together to common goals. And most of all, I am elevate our industry and strengthen our thankful for all of you—for everything economy—and our partnership with you have done and continue to do to the state associations is indispensable help us succeed. ■

10 THE TENNESSEE BANKER | January/February 2016 TBA’s Monique Jenkins Earns her Bachelor of Arts Degree

e at the Tennessee Bankers Association take great pride in providing our members the tools to con- Wtinue their education. It allows for personal and professional development that is crucial to an individual’s growth and success. Now we’d like to congratulate one of our own for her educational accomplishments—Monique Jenkins, TBA’s education services specialist. In September 2015, Jenkins graduated with her B.A. degree in management and human relations from Nashville’s Trevecca Nazarene University. Jenkins, who has worked at TBA for 17 years, understood the significance of earning her degree not only for herself, but for her five children, as well. “I didn’t think it was right for me to push the importance of college to my kids when I didn’t do it myself,” said Jen- kins. “They’re very happy for me. It took time away from them, but they respected the meaning of it.” Jenkins is excited to walk during Trevecca’s commence- ment in May. “It will feel amazing to get my diploma,” she said. “I look forward to hanging it on my wall and saying ‘I did that.’ ” Please join TBA in congratulating Monique Jenkins on her accomplishment. ■

New for 2016 Three Webinar Options

1. Live Webinar $230 for members, $460 for Nonmembers Allows one Internet connection from a single computer. As many people as you like may listen and watch from that computer. Webinars provided by 2. Archived Webinar $265 for members, $530 for Nonmembers and Bank TrainingNet, A recording of the live event, including audio, visuals, and Your First Resource for Education! handouts. Archived webinars may only be ordered six months following a webinar. It will not be available after this time. For more information, visit: btn.financialedinc.com/a/tba 3. Both Live Webinar and Archived Webinar Link or contact Debbie Brickles $350 for members, $700 for Nonmembers at [email protected] Options 1 and 2 as described above. 800-964-5525 or 615-244-4871

January/February 2016 | THE TENNESSEE BANKER 11 Guest Column 2016 Outlook: The Fed Takes the Wheel By Chris Low, Chief Economist, FTN Financial

or the first time in five years, the where the 10-year note was at the start Federal Reserve is poised to have of the tightening round, with the yield Credit Conference Fa bigger impact on the economy curve slightly inverted. (Long rates fall Speaker than anything else. Sure, as Kansas City because Fed tightening undermines the Fed President Esther George likes to expansion.) That implies a peak fed Chris Low will address the say, the economy won’t even notice De- funds rate of 2.25 percent, with the yield 2016 Credit Conference with his cember’s quarter-point hike. But stack curve tailing to a 2.0 percent 10-year. 2016 economic update. Low will quarter point on quarter point and The lowest dots in the FOMC’s dot walk you through the economy, pretty soon it’s going to leave a mark. plots are consistent with this scenario. the inflation outlook, and the In the first half of 2016, the econ- At the moment, then, it is the Fed’s most outlook for interest rates in what omy is likely to pretty much do what dovish case. promises to be an exciting and it was doing before the Fed started to challenging couple of years for tighten. It’s only once the cumulative Scenario 3: We don’t need this after all. bankers. weight of several increases is felt, The Fed is likely to start 2016 brim- Please visit www.TNBankers. probably in the second half of the ming with confidence, but low inflation org/calendar and go to the Credit year, that behavior will change and the and a sharp slowdown in rate-sensitive Conference link to register online Fed will have to decide how aggressive sectors could stop it in its tracks by or download a copy of the pro- it wants to be. year-end, leaving fed funds at 1.0-1.25 gram brochure containing com- percent and the curve positively sloped plete information and a printable A tightening Fed to a 2.25 percent 10-year. The lower registration form. Now that the Fed has hiked, it’s bound of possible fed funds paths is the time to do what Janet Yellen, chair of market’s base case. the Federal Reserve, has implored us to do for the past year: Stop obsessing The economy is in good shape de- Secular Stagnation or Transitory about liftoff and think about the path spite slow manufacturing growth and Headwinds of rate increases. With that in mind, a mining recession. How it unfolds The heart of the market/Fed split we offer three scenarios. next depends on how the Fed handles on rates is a disagreement over the this tightening round. The Fed’s dot nature of the Great Recession and Scenario 1: You call that gradual?! plot, which shows year-end fed funds subsequent sluggish recovery. Is this As Yellen explained in her press forecasts from the 17 FOMC members, secular stagnation, a view supported conference, the Fed intends to raise suggests the group is leaning toward by Larry Summers, Carmen Reinhart, rates gradually to 3.5 percent in three Scenario 1. The Treasury curve and fed Ken Rogoff and many titans of the years. The market expects 125-150bp funds futures suggest it understands Yel- investment world, or is it temporary in 18 months. The upper bound of len’s remark that dots are by no means headwinds, the view championed by possible fed funds scenarios is the binding. The FOMC will continue Yellen, the Fed’s economics staff and Fed’s base case. making data-dependent decisions. For most Wall Street economists (many of now, traders are quite comfortable the whom are the Fed’s former economic Scenario 2: Typical tightening. data will support neither Scenario 1, nor staff). As a rule of thumb, the rate at the Scenario 2. Yellen thinks the headwinds are al- end of a tightening round is about ready abating. When they do, she says

12 THE TENNESSEE BANKER | January/February 2016 Guest Column strong sectors will stay strong while test will be how the Fed reacts when 1) weak ones recover. Recent history long-term rates fail to rise and 2) the About the Author suggests two objections to this logic: curve approaches inversion. Does Yellen Chris Low, Chief Economist, 1. New headwinds have sprung up pull a Bernanke and insist that the curve FTN Financial, has more than 25 every time old ones abate. is inverted due to a global savings glut, years’ experience tracking U.S. 2. One sector’s headwinds are or will she be the first Fed Chair since and global economies, financial often another sector’s tailwinds. For Greenspan in 1996 to recognize the markets, central banks, and fiscal example: Two years ago, high gasoline market’s signaling ability? policy, as well as six years’ experi- prices were holding back consump- For now, investors should work with ence as a money manager, giving tion while drillers thrived. Now, low strategies built around Scenario 2, a him a unique ability to distill oil prices are crushing the oil and gas compromise between the market view economic events into information sector while consumers benefit from and the Fed view. Based on this, we useful to investors. cheap gas. expect GDP will slow by late 2017 to a He is a member of SIFMA’s The Fed expects one hike per rate consistent with a stable unemploy- Economic Committee and the quarter, a pace consistent with tight- ment rate. Hopefully, the Fed will back American Bankers Association’s ening at every other meeting, until fed off 50bp or so in response to allow the Economic Advisory Committee funds reach 3.25 percent. We figure yield curve some slope. If they do not to the Federal Reserve Board of occasional slowdowns will result in and the curve remains flat or inverts, re- Governors, where he served as the an occasional missed quarter. The true cession is likely within a year or two. ■ 2014 Committee Chair. ■

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January/February 2016 | THE TENNESSEE BANKER 13 Guest Column Meeting Community Development Needs Through Bank-CDFI Partnership

By Donna Gambrell, Visiting Scholar, Federal Reserve Bank of Atlanta

omeone once asked me what is nancial institutions. Through the New The NMTC Program helped fi- the recipe for effective commu- Markets Tax Credit (NMTC) Program, nance one of the largest historic Snity development. Put another which helps communities and CDFIs adaptive reuse projects in Tennessee’s way, they wondered, why are some attract private-sector investments, the history: the Crosstown Concourse in community and economic develop- CDFI Fund has awarded $43.5 billion Memphis. When it opens in 2017, the ment projects related to affordable in tax credit authority. Included in the site, which had been a Sears and Roe- housing, small business financing, $43.5 billion is $1 billion of special buck distribution center that had sat health care, education, and job cre- allocation authority used for the re- vacant for decades, will be a mixed- ation successful and others are not? covery and redevelopment of the Gulf use redevelopment dedicated to the While there could be many answers Opportunity Zone after the devastation cultivation of health and well-being. to this question, two “ingredients” of Hurricane Katrina. Tenants will include restaurants and that immediately come to mind are retail stores, a small grocery, a fitness community development financial center, health clinics, a charter high institutions, also known as CDFIs, and school, commercial offices, and af- their collaboration with community fordable housing. partners, particularly banks. “CDFIs receive funding Sun Trust Bank’s Commercial Even though CDFIs have been Real Estate led an $80.5 million bank around for decades, many people out- not only from the syndication in the $200 million trans- side of the CDFI industry still scratch government but also formation of the site. More than 20 their heads when they hear the term public- and private-sector entities are “CDFI.” In case you are, too, here’s a from banks. Banks involved in the project overall. In ad- brief explanation of what CDFIs are dition, the bank’s community develop- and what they do. play a huge role in ment subsidiary, SunTrust Communi- CDFIs are mission-driven financial providing capital to ty Capital, and five other community institutions that have been certified by development organizations, including the U.S. Department of the Treasury’s these organizations the Low Income Investment Fund—a Community Development Financial CDFI—participated in the $56 million Institutions Fund. They include credit and, just as importantly, New Markets Tax Credit transaction. unions, banks, loan funds, and venture in collaborating The NMTC Program is a popular capital funds that operate with a pri- and effective investment vehicle: on mary mission of serving low-income on projects that average, one dollar of tax credits gen- communities. Twenty years ago, there erates eight dollars in private invest- were fewer than 200 certified CDFIs can transform ment, which significantly enhances the in the United States. As of August 31, communities.” impact on low-income communities. 2015, there were 951, including 17 Pathway Lending, a 15-year-old in Tennessee. CDFI located in Nashville, is another In 1994, a bipartisan Congress en- example of the power of collaboration. acted legislation that created the CDFI More than 30 financial institutions, as Fund to specifically help build the ca- CDFIs receive funding not only from well as a host of private foundations pacity of CDFIs through several com- the government but also from banks. and state and local government agen- petitive awards programs. Since its Banks play a huge role in providing cap- cies, partner with Pathway Lending. creation, the CDFI Fund has awarded ital to these organizations and, just as This CDFI has helped create or retain more than $2 billion to community importantly, in collaborating on projects more than 7,500 jobs in Tennessee. development organizations and fi- that can transform communities. It has also provided more than $140

14 THE TENNESSEE BANKER | January/February 2016 Guest Column million in loans—more than half of istration chose Nashville as one of six president and CEO of Pathway Lend- them under $50,000—to more than locations across the country to open ing. 450 Tennessee companies. Pathway a Women’s Business Center across So what’s the recipe to effective Lending focuses on a significantly the country. Pathway Lending, which community development? The an- underserved segment of the market. specializes in providing resources for swer is there is no one recipe. But Because Pathway Lending establishes women- and minority-owned busi- it does take some combination of revolving loan funds, even one-time nesses, received a grant to operate commitment, patience, and expertise. investments generate significant job and create programs for the center. In And as the examples demonstrate, creation and support access to capital 2015, Regions Bank provided $50,000 it also takes good CDFIs and banks for decades to come. in financial support, and the Regions who understand and know their way Pathway Lending and the Tennes- Foundation, as an educational partner, around their communities, and who see Bankers Association (TBA) have contributed $25,000 to the center. This are eager to work together to support worked together on various commu- additional funding will help the center those areas most in need. ■ nity development projects for many fulfill its mission to meet the needs of years. For example, in 2013, Pathway women entrepreneurs at all stages of For more information about CD- Lending partnered with TBA and its business by providing counseling, edu- FIs and the CDFI Fund, visit: www. member banks to provide developers a cation, and mentoring services. cdfifund.gov. uniquely designed long-term fixed rate “Our organization wants to be financing option for new construction the type of partner that helps low-in- Donna Gambrell is the immediate and the rehabilitation of affordable come communities achieve their goals, past director of the CDFI Fund and multifamily housing communities whether it’s in affordable housing, small currently serves as a visiting scholar throughout the state. business development and financing, or for the Federal Reserve Bank of At- The U.S. Small Business Admin- other critical areas,” said Clint Gwin, lanta.

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January/February 2016 | THE TENNESSEE BANKER 15 Member Feature After Atlantic Capital Merger, Mike Kramer Sees Tennessee as Last Stop

ike Kramer was first introduced to Chatta- Mnooga-based FSG Bank in 2010 while he was a managing director of Ridley Capital Group, a boutique financial services firm based in Louisville that focuses on matching private investment funds with banks needing capital. At Ridley Capital, the Pittsburgh native was responsible for finding and making presentations to potential clients in the Southeast, focusing on banks in the $1 billion-to-$3 billion asset size space. And with FSG, like many other banks at the time was struggling to reverse its asset management problems following the 2008 economic collapse—and was under a formal order from the OCC to turn its balance sheet around, Kramer saw a great opportunity for the firm. A friend introduced him to a Knoxville attorney, who in turn introduced him to two members of the FSG board. Soon afterward, a meeting with the board and management team was set. “Part of our value proposition to them was that we will raise the capital to fix the bank, but we will have to bring in a new management team,” Kramer said. “We weren’t being greedy. We said we would honor contracts and not make any negative comments about anyone who was leaving. We certainly were not going to play bait-and-switch, so we were very clear up front about the cost of the capital.” The FSG Bank board said, “no thanks.”

16 THE TENNESSEE BANKER | January/February 2016 Member Feature

About a year later, Kramer received ‘Guess What?’ Five Questions a phone call from Carol Jackson, an Kramer had a clear idea of his What’s your favorite book, and FSG legacy board member who had career path when he headed off to what are you reading now? sponsored his earlier meeting, and she college in the mid-1970s and, like “How Now Shall We Live?” by had a straightforward question. Would many other successful bankers, it was Charles Colson. Right now I am he be interested in joining FSG Bank as not to become a banker. re-reading “The Federalist Papers” chief executive officer? “I always thought I would be a by Hamilton, Madison and Jay. Kramer said yes, and got to work lawyer, or perhaps a teacher at the Favorite quote? on changing the direction of the bank. small-college level, maybe do a little “Your reputation and your in- Fast-forward four years and Kram- (football) coaching,” said Kramer, tegrity are built over decades, but er was helping guide First Security who majored in religion and eco- can be destroyed in a moment. Group, FSG’s parent company, through nomics at Grove City College, a small Measure the action you take in a merger with Atlanta-based Atlantic school north of Pittsburgh that holds a moment against the balance of Capital, creating a new publicly held the distinction of being one of only what you have worked decades to bank holding company, Atlantic Capital two colleges in the nation that has build.” – Barney Frisch, WWII B-24 Bancshares, Inc., with assets of $2.7 never accepted a nickel of federal navigator billion. The deal closed Oct. 30, 2015. money. (The school was founded by For the next three years, at least, the Presbyterian ministers and the fiercely Favorite movie? banks will continue to operate in their pro-free-market Pew family, which “The Natural.” If you don’t get respective market footprints under their made their fortune in the oil business.) choked up at the end, there is some- existing names—FSG Bank in the Chat- Was the school’s no-federal-aid thing terribly wrong. tanooga market and East Tennessee, philosophy what attracted him to Favorite spare-time activities? and Atlantic Capital Bank in Atlanta. it? “Not at all,” Kramer said with a I play a little golf, and I really As president and COO of the new bank laugh. “I wish I could say that.” enjoy quail and pheasant hunting, company, Kramer will be responsible for Actually it was Kramer’s desire for although I only get to go one or all of the revenue-producing business, his father to be able to see him play two times a year anymore. I also as well as marketing, operations, tech- college football that led him to Grove enjoy being active in the community nology, and CRA. He will split his time City. “I played center for a really good through nonprofit and community between Chattanooga and the Atlanta high school football team, and I had boards. headquarters. some opportunities to go to a Division After participating in his third bank I school. But my dad was dying of can- Perfect buddy trip? turnaround in the past 15 years, Kramer cer, and I knew I wasn’t good enough My wife, Meg, is my best friend, says that FSG will be his last, and he is to play that much at a major college, and we just got back from traveling looking forward, not only to helping so I thought if I went to a Division III to Seattle to see the Steelers play Atlantic Capital grow, but also to estab- school close to home, he would have the Seahawks … great city, great lishing roots in Tennessee, which he has a chance to see me play.” stadium, great fans, great game—a come to love. After graduating, Kramer returned great trip. to his high school alma mater, Up- per St. Clair High School, where he coached linebackers for a year while deciding what he wanted to do. Law school was still in his plans, so he applied and was accepted to the Uni- versity of Pittsburgh. In the meantime, an old friend of his late father’s who worked at Pittsburgh National Bank asked him whether he had ever considered working for a bank. “Not for a minute,” Kramer told him, adding he would give it a try. So he started in the bank’s training program, which allowed college graduates to rotate through every department in the bank. continued on next page

January/February 2016 | THE TENNESSEE BANKER 17 Member Feature Mike Kramer, continued

Around the same time, Kramer’s wife, Meg, delivered some news that changed his career trajectory—“Guess what? I’m pregnant.”—and law school suddenly didn’t appear to be a good idea. “At Pittsburgh National I got a chance to see what banking was about, and I thought it was really interesting; but I wasn’t sure I wanted to do it in Pittsburgh,” Kramer said. “By the time I got out of training and into a full-time position, the steel industry was hitting the skids and the economy was going to hell in a handbasket. So I wasn’t sure if I really didn’t want to be a banker, or just didn’t want to be a banker in Pittsburgh.” Kramer decided it was the latter, and found a job at the storied First National Bank of Cincinnati, where he came on as a vice president on the project management side working on a variety of projects, including mergers and conversions. He was “Getting involved with a private equity group was very later promoted to run the bank’s correspondent operations. “Only about instructive; it actually helped me understand how banks six people knew what I did, but they got recapitalized, how to deal with the Fed and the OCC, were the right six people,” he said. The positions in project manage- how to deal with legal issues and the process of bringing ment and correspondent banking at in new investors.” the bank, which changed its name to Star Bank, turned out to be a great career path for Kramer, giving him a ing clients, who had sold his bank to recession with management that had broad and deep understanding of all National City Bank of Evansville (Ind.) concentrated too much on commercial the operational aspects of banking. into a roll-up and had become chairman real estate, and the economic collapse When Star Bank did a “reverse merg- of what became Integra Bank. One of just exacerbated the situation. Even- er” with Milwaukee-based First Star Kramer’s colleagues was hired as CEO, tually, Kramer says, the bank was Bank and the headquarters moved to and Kramer was recruited to join him in sold to a private equity group which Milwaukee, Kramer’s position was 1999 as COO to do what he termed an was looking for a national charter on safe; but after several M&A transac- “operational turnaround—the balance which to bolt a trust department. tions, Star Bank became much more sheet was in good shape.” “Getting involved with a private of a northern-focused bank, with Kramer’s next stop on his way to equity group was very instructive; it primary operations in Wisconsin, Tennessee was Ohio Legacy Bank in actually helped me understand how Illinois and Minnesota, and Kramer Wooster, Ohio, where he became CEO banks got recapitalized, how to deal had “little to no desire to move any of a bank that was facing a serious with the Fed and the OCC, how to farther north.” credit problem just as “the world was deal with legal issues and the process That’s when he got a call from starting to melt down” in 2007. The of bringing in new investors,” Kramer one of his best correspondent bank- bank’s problems had started before the said.

18 THE TENNESSEE BANKER | January/February 2016 Member Feature

his team were also busy transforming der its brand for at least three years. the old FSG franchise into much more “We worked really hard to build of a business-focused bank, cutting and equity in the brand in our market consolidating branches down from 37 footprint—spending a lot of time and to 25, focusing on new products such as no small amount of money turning it treasury management, and installing a into something positive. We just didn’t new operating system and new Internet- think it made sense to blow it up with and mobile-banking products. this merger.” At the June 2014 board meeting, Kramer made a presentation to the Good, Smart Competition board updating where the bank was ver- Kramer, who is a member of the sus the original projections. “To provide Tennessee Bankers Association board the greatest value for shareholders and of directors, is now looking forward, live up to the promises we had made to not only to helping build a new bank, investors, we needed to find a partner. but also being an active member and We weren’t going to get there on our advocate for the Tennessee banking own.” industry. Kramer participating in a Habitat for As Kramer put it with a smile, “The quality of bankers in Tennes- Humanity mud run with his FSG Bank “When we raised the $97 million in see is absolutely remarkable,” Kramer team. 2013, we didn’t do it on my good looks said. “Some of the best bankers I alone. The investors expected and de- have ever worked with and competed It also introduced Kramer to Rid- served a fair return on their investment.” against are right here in Tennessee. As ley Capital, which he joined as a So with the board’s permission, Kramer a member of the TBA board, I have managing director in 2010 – about 18 began talking with different banks. As gotten to rub elbows with some out- months before he received the phone a public company, he said, they owed standing bankers, and I’m especially call from FSG’s Carol Jackson, whom it to shareholders to find the best deal impressed with the quality of bankers Kramer called a “very committed and possible. at the small community banks. courageous leader.” Interestingly, Kramer’s first meeting “The banking market in Tennessee was with Doug Williams, CEO of the is strong, with its best years ahead of Changing Focus privately held Atlantic Capital Corp., it. Good markets attract good, tal- By 2011, much of the executive which was about the same asset size as ented people, and that’s borne out by management team had left FSG and FSG. “We saw right out of the gate that the fact that only three banks in the several directors had resigned; but we were a really good match. We had state were closed in the wake of the Jackson was “bound and determined” very similar values, and while on the economic collapse,” he said. to hire a team to turn around the surface our cultures seemed different, “The competition here in Tennes- bank, which by then had about $150 their model of business banking is what see is serious and robust, but it isn’t million in criticized and classified we had been moving toward. We both cutthroat and it is rarely stupid,” loans. had service gaps that the other filled. Kramer said. “I don’t see a lot of Kramer’s charge was to fix the They didn’t have a trust or mortgage questionable decisions being made. asset problems, raise capital, get the product, and we did. We had worked to And good, smart competition makes consent order lifted, and return the upgrade our treasury management, but us all better.” bank to profitability. Under the situ- they were world-class.” He is equally impressed with his ation, Kramer says, selling the bank Kramer felt that it was the match new life in Tennessee. “I constantly was not an option because possible FSG Bank was looking for, but due admire the beauty of the land, but buyers would sit on the sideline wait- diligence required that he talk to other my favorite thing about living in ing for an opportunity to buy it from banks. “During that process, we began Tennessee is the people. We’ve been the FDIC. to see that the potential with Atlantic welcomed as though we grew up and Most of 2012 was spent disposing Capital was much bigger than with lived our whole lives here. I can’t think of problem assets, and early 2013 was other banks we talked with.” of anywhere I would rather be.” ■ spent closing on $97 million in new The two banks announced their capital. Key to those asset quality merger plans in March 2015—techni- Article written by Roger Shirley, Ed- remediation efforts and the capital cally Atlantic Capital Bancshares was itorial Director, McNeely Pigott & initiative, he says, was the hiring of acquiring First Security Group for $160 Fox Public Relations. Photos by Keith John Haddock as CFO and Chris Ti- million in stock and cash. Under the Miles, Partner, McNeely Pigott & Fox etz as chief credit officer. Kramer and agreement, FSG Bank will operate un- Public Relations.

January/February 2016 | THE TENNESSEE BANKER 19 Credit Conference

Make Omni Hotel Credit Conference Reservations Early Hotel Reservation Deadline February 25 & 26, 2016 February 3, 2016 Omni Hotel, Nashville Early Registration Deadline February 11, 2016

he Credit Conference is one of the Tennessee Bankers Association’s 2015-16 Credit Committee Tmost anticipated events. Chairman: Emily B. Gray, Senior Vice President/Senior Credit Taking place February 25 and 26 Officer, The Hardin County Bank, Savannah at the Omni Hotel Nashville, this con- Scott Bagwell, Robertson County President, Reliant Bank, ference annually attracts more than Springfield 500 commercial loan officers, loan support personnel, and both senior Gray Joel Beavers, Regional Credit Officer, SmartBank, Knoxville and executive-level management. Robert Bradley, Executive Vice President/Chief Risk Officer, The Credit Conference attendees Bank of Tennessee, Johnson City will gain the latest insight about the Tina Cline, First Vice President/Chief Compliance and CRA Officer/Audit credit industry from notable speakers, Manager, First Century Bank, Tazewell including Chris Low, Chief Econo- Larry Estepp, Executive Vice President, Citizens Bank, Kingsport mist, FTN Financial; Randy Boyd, Commissioner, Tennessee Depart- Philip Fons, Chief Credit Officer, InsBank, Nashville ment of Economic and Community Billy Harvel, Vice President, First Farmers and Merchants Bank, Columbia Development, Nashville; and Greg Charles Hooks, Executive Vice President/Chief Credit Officer, Gonzales, Commissioner, Tennessee Sumner Bank & Trust, Gallatin Department of Financial Institutions. Kevin W. Horne, Executive Vice President/Chief Credit Officer/Chief Operating The conference also will feature Officer & Area President, Mountain Commerce Bank, Johnson City multiple breakout sessions to dive deeper into current hot topics in Beverly L. Horner, CPA, Member, KraftCPAs PLLC, Columbia lending. John C. McDearman, III, Executive Vice President, Wilson Bank & Trust, Kevin Brown, Vice President of Lebanon Marketing, SERVPRO, will provide Monte Jones, Community President, Commercial Bank & Trust Co, Jackson the keynote address. Brown will share Jason Price, CPA, Manager, Elliott Davis Decosimo, Franklin his unconventional path to business and personal success and how it Ricky Sample, City President, Home Banking Company, Savannah taught him that winning in business Elizabeth W. Sims, Attorney, Butler Snow LLP, Nashville and in life requires anything but con- Scott Uselton, Executive Vice President/Chief Credit Officer, ventional thinking. First National Bank of Middle Tennessee, McMinnville Steve Weaver, Regional Bank President, Simmons Bank, Collierville Timothy E. Wilson, Executive Vice President, The Bank of Jackson, Jackson

20 THE TENNESSEE BANKER | January/February 2016 Credit Conference

Full conference fees of $450 include instructional materials, conti- Thank You to Our Sponsors nental breakfasts both days, and a Bankers Healthcare Group, Syracuse, NY – Friday morning coffee station luncheon and reception on Thursday. Capsa Group, LLC, Nashville, TN – Friday morning coffee break The early registration deadline is Crowe Horwath LLP, Franklin, TN – Mobile App February 11. CRS Data, Knoxville, TN – Friday audio visual services A discount of $25 per person is Elliott Davis Decosimo, LLC, Brentwood, TN – Thursday afternoon coffee break available for multiple registrations Financial Products and Services, Inc., Nashville, TN – Reception from the same institution, after the First National Banker’s Bank, Birmingham, AL – Pocket Agenda first registration. To be eligible for Kirkland Financial LLC, Goodlettsville, TN – Note pads and pens the team discount, you must register KraftCPAs PLLC, Nashville, TN – Thursday morning coffee break all your attendants at the same time Mauldin & Jenkins CPA, LLC, Chattanooga, TN – Thursday morning coffee station in advance. Sageworks, Raleigh, NC – Attendee list Please visit www.TNBankers.org/ ServisFirst Bank, Birmingham, AL – Conference handout books calendar and go to the Credit Confer- Southeastern Commercial Finance, LLC, Memphis, TN – Thursday lunch desserts ence link to register online or download a copy of the program brochure containing complete information and a printable registration form. If you have question sabout the 2016 Credit Conference, please contact Susan Taylor, CMP at [email protected] or call 615-244-4871 or 800-964-5525. Kirkland Financial LLC continued on next page

Hotel Information TBA has reserved a block of rooms at the Omni Hotel. Call 1-800-THE-OMNI (1-800-843-6664) by February 3, 2016, and mention Tennessee Bankers Association Credit Conference for a special rate of $209.

January/February 2016 | THE TENNESSEE BANKER 21 Credit Conference

Speakers Download the FREE Credit Conference Use code: Mobile App TBAcredit16 Amos Akins Augenbaum

To get the 2016 Credit Conference Event App: 1. Open the Guidebook App by clicking on their icon in your phone

(Download Guidebook free from your app store if you don’t already have it) Blanken Boyd Brown 2. Select “Use Code” under the Guidebook logo, above the search bar 3. Enter redeem code: TBAcredit16 4. Tap the “Get This Guide” box to download the event app 5. Explore the app and sign in Gonzales Low Nichols

For more detailed information visit: http://guidebook.com/

Powell Pruitt Sheridan

Sponsored by Crowe Horwath LLP, Franklin, TN

Wallace Young

Join us the night before Credit Conference for TBA’s Legislative Reception Wednesday, February 24, 5–7 p.m. War Memorial Auditorium 301 6th Avenue North Early Registration $50 Early registration deadline is February 10 Contact Penny Powlas to register [email protected] 615-244-4871 or 800-964-5525

22 THE TENNESSEE BANKER | January/February 2016 Q&A Emily Gray, Chairman TBA Credit Committee Senior Vice President/Senior Credit Officer The Hardin County Bank, Savannah, Tennessee

What led you into the banking different types of businesses; each one a or by cell through customers that we industry? different challenge and opportunity. have already built a relationship with. I never considered banking as a I love workouts…when they actually Very rarely do we get customers that career. I was exposed to a very limited work out. It is very rewarding to help come into the bank and ask for the view of the industry when I interned someone through a difficult time. There next available loan officer. for a local bank in high school. I is no better feeling than being a part of Our regulatory environment has completely dismissed it as a career by your customer’s success. At HCB, we made us up our game too. The pro- the time I graduated college. I enjoyed believe that when our customers are suc- cesses and procedures we have to doc- getting my business degree and going to cessful, the bank will be successful, too. ument and the mountains of analytical law school seemed like a natural fit for data we have to perform forced us to me. But like most college graduates, I In your years as a lender, escalate the level of efficiency in which needed a job when I got out, and I was what do you see as the biggest we operate. When I started at the bank lucky that Gordon (Majors) gave me an change or challenge in how the 15 years ago, we were a $150 million opportunity at Hardin County Bank. bank meets the credit needs of dollar bank with 100 employees. To- Timing is everything, and I think the community? day we are a $440 million dollar bank I came into banking at a really great Instead of “urban legends” we joke with 100 employees. We have to be time. Hardin County Bank was in a in our bank of “banking legends.” more efficient and educated than ever transition phase; both within manage- Ideas and practices that were so abso- before. We have CPAs and attorneys ment and with growth of the bank in lute in our way of doing business that on staff. Some of our tellers have their general. Gordon had just taken over you would never think they would master’s in business. as the interim president. I was actually change…have changed. It can create the first person he hired. He sent to me an opportunity of a lifetime if a bank As chair of the Credit the note department, and I was able is able to adapt and embrace change. Committee, you oversee the to take advantage of a lot of opportu- We transitioned from a volume-based Credit Conference, which over nities. The more I learned, the more I bank to a trusted advisor that pursues the years has become the most loved it. I have to say that even today, relationships with customers that are as attended event by Tennessee 15 years later, I am still challenged. I committed to their financial success as bankers. What do you may have gotten into banking because we are to ours. This means we always do attribute to its popularity? I needed a job, but I stayed in banking what is best for the customer even when Lending is the driving force of because I absolutely love it. it might cost the bank money in the bank profitability so topics relating to short run. Adapting to this new ideology lending generally extend to positions What do you find to be the has driven our bank’s recent growth and beyond loan officers. The topics are most rewarding part of your ultimately changed our credit culture current, and the breakout sessions are role at the bank? and the way we operate. diverse and relevant. The networking When you work in a small com- When I first became a loan officer, all opportunities are ideal. I think the munity bank you get to wear a lot of we had to do to get a customer in our timing of the event is also a beneficial different hats. My favorite hat by far is office is to unlock the doors in the morn- factor. Credit Conference kicks off a loan officer; I love helping my custom- ing. Customers would be stacked in the new year and the topics covered help ers. A loan officer’s job is different ev- lobby waiting on the next available loan you plan for upcoming issues. ery day. I get to use my business degree, officer all day long. Today, most of our I always take a practical suggestion and I am able to apply it to so many applications are done by email, text, or two back to my bank.

January/February 2016 | THE TENNESSEE BANKER 23 Emily and Brandon Gray with their son Emily with TBA’s group in Washington where they attended the ABA Government at TBA’s 125th Annual Meeting. Relations Summit in March.

During the Credit Conference career to learning and evolving. Hav- has historically been our housing luncheon, speaker Kevin ing a solid educational foundation and and construction market. Before the Brown will share his story of committing yourself to a lifetime of Great Recession, we would average starting at the bottom of an learning helps you understand the big 40 construction loans at any given organization, with no college picture and helps you direct change time. Today we are very optimistic degree, and working his way within your institution. In our current that we have 10. The number of fam- up to the executive boardroom regulatory environment, you not only ilies moving to the area has slowed of a company that is ranked in have to be accepting of change, to be and until this trend picks up again, the top ten of all franchisors successful you need to be the driver our economy will remain relatively and No. 1 one in their behind it. stagnant. industry. He uses the story of his unconventional path to The Credit Conference will also Some people may not know business success to help people feature an update on Tennessee that during college you expand their vision and economic development initiatives worked at Walt Disney World, develop their potential. What by Commissioner Randy Boyd. which is known for their drives you to achieve success What are the largest drivers or exceptional service. Is there or overcome challenges? impediments to economic devel- anything you learned from Having a strong personal commit- opment that you see in your part that experience that influences ment to success from the beginning of the state? you professionally today? should be ingrained within you and We operate in a rural community The summer between my fresh- prevalent in everything you do. I that has limited industry. We are for- man and sophomore year at Samford think it’s important to be goal orient- tunate to have the Tennessee River and I had an opportunity to participate ed and self-motivated. It doesn’t hurt Pickwick Lake in our county. Retirees in the Walt Disney World College to have a strong worth ethic either. I and tourism drive our predominantly Program. The program was designed also believe a lot of being successful strong service sector. Our periods of as a work/study opportunity. You is just being in the right place at the economic growth were fueled by an went to class for four hours in the right time, and being prepared to influx of retirees who migrated to morning to learn about leadership, take advantage of the opportunities take advantage of our low tax base, communication, and organizational as they present themselves. low cost of living, and lack of a state cultural, and then you worked until You have to commit your entire income tax. Due to this, our key driver continued on next page

24 THE TENNESSEE BANKER | January/February 2016 Emily Gray Q&A, continued

midnight in your preassigned job at they have isn’t an afterthought that just one of the parks. I fell short of my happens. Disney knows exactly what “Ducktorate,” but I am proud to say they stand for. They train their cast that I successfully earned my “Mous- members to behave precisely as they ters” degree. Looking back it was a expect. Their culture is nourished and wonderful experience, but at the time preserved through a very meticulous it made me realize how important and well-communicated plan. Every getting my real degree was! I can still employee from a janitor to the CEO hear the music for It’s a Small World lives the “Disney Way.” Banking is no in my dreams, and 18 years later I can different. Nothing is more important recite the spiel for Dumbo the Flying in our industry than customer service. Elephant without skipping a beat. Great customer service starts with your Joking aside, there is no denying employees, and your bank’s culture that Disney understands how to ex- is what governs how your employees ceed customer expectations. I learned interact with your customers. Knowing Emily was the Honorary Duckmaster at from Disney that “Preserving the what you stand for and communicating The Peabody Hotel in Memphis during Magic,” or creating a culture like your bank’s vision with clarity is key. ■ the Leadership Convention.

2016 Leadership Convention April 24–26 | Hilton Knoxville Hotel, Knoxville

This convention is sponsored by the Young Bankers Division and will include the election of officers and directors, recognition of bankers working with the Personal Economics Program (PEP), educational sessions, peer-to-peer roundtables, and opportunities for networking. Bankers of all ages are encouraged to attend.

For more information, contact Stacey Langford at [email protected]

January/February 2016 | THE TENNESSEE BANKER 25 Bank Directors Retreat

BANK Photo Recap DIRECTORS Hilton Nashville Downtown RETREAT November 18 & 19, 2015

ank executives and inside and outside directors from across BTennessee convened for the annual Bank Directors Retreat at the Hilton Nashville Downtown on November 18 and 19, 2015. The event kicked off with an opening reception at The Johnny Cash Museum. Guests caught up with old friends and learned more about the country music icon’s rich history. The next day was filled with ac- tionable tips and insights from a Mark Kline and Don Stansberry Bruce Hamblen and Winona Newman variety of speakers. David L. Kemp, Bankers Management, Inc, discussed the evolving role of the bank director and how strategic planning can be a game-changer if correctly implemented. Commissioner Greg Gonzales focused on challenges facing directors from the Tennessee Department of Financial Institutions’ point of view and suggestions to help alleviate them. Geri R. Forehand, Forehand Strat- egy Group, LLC, and Chris Hargrove, Professional Bank Services, Inc, exam- ined executive and board succession planning and shareholder value enhancement, respectively. ■

Thank You to Cory Yost and Winona Newman of sponsor CNA Our Sponsors

Guests explored the Johnny Cash Museum during the opening night reception.

26 THE TENNESSEE BANKER | January/February 2016 Bank Directors Retreat

David Arnold, John Muse, and Dale Gleghorn Representatives of Sevier County Bank

John Liddy and Gay Dempsey Jack Allen, Bill Yoder, and Theresa Devlin Barry Cary and TBA chairman David Verble

The Johhny Cash Museum was a hit with guests. Attendees were able to network and catch up with friends during the reception.

January/February 2016 | THE TENNESSEE BANKER 27 Bank Directors Retreat

Bishop Jerry Maynard and Deborah Independent Bankers Division president Logan Hickman opened the conference by Cole welcoming attendees.

Theresa Devlin and Bill Yoder The retreat was an excellent opportunity Scott Cocanougher and Mike Swain to network.

Speaker David Kemp TBA chairman-elect Gordon Majors and Phillip Renfroe and Don Moore speaker Geri Forehand

The Bank Directors Retreat drew a record crowd of 160 attendees. Logan Hickman and speaker Chris Hargrove

28 THE TENNESSEE BANKER | January/February 2016 MET

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e caught up with outside directors during the Bank Directors Retreat to ask about their involvement in Tennessee banks and serving on the Wboard. Following are the questions and their responses.

Theresa Devlin Tony Patton Tim Roberts Chairman Director Chairman Southern Community Bank Wilson Bank & Trust Community Bank Tullahoma, TN Lebanon, TN Lexington, TN

Theresa Devlin What do you find to Being involved in a Tennessee bank, especially from its inception, has been a be the most rewarding fabulous journey. It has been interesting for me to get a feel for how other board members think and make decisions in their respective businesses, and then how part about being we can come together and agree on decisions for the bank that will benefit its involved in a Tennessee shareholders. I am proud that our bank serves as a pillar of the community and bank? that it is an enjoyable place to bank, work, or invest.

Tony Patton As I reflect on the opening of Wilson Bank & Trust in May 1987, it would be difficult to list all the things that would be considered rewarding to me. I consider it an honor and a privilege to serve as a director for the bank. The tremendous relationships that have been developed over the past 28 years with other directors, the management team, employees, customers, and shareholders has been and continues to be very rewarding. The efficient work ethic, dedication, and shared vision of the Wilson Bank & Trust family has proven to be a successful formula that we feel has brought value and enhancement to the quality of life to all of the communities and regions we serve. I also find it rewarding that we are providing not only job opportunities, but career opportunities for more than 400 team members and their families. Along with that reward is the responsibility to continue to provide a desirable working environment that maintains a culture of the highest level of integrity and professionalism. Making a difference in each county and community that we are privileged to serve

30 THE TENNESSEE BANKER | January/February 2016 has to be the ultimate reward. That occurs in a number of ways: providing career opportunities, providing funds for homes and business development, involvement in civic and church activities, being a leader in charitable events, and increasing shareholder value. At the end of the day, it’s all about making a difference. I realize that I am blessed to be a part of an organization that continues to strive to make a difference. I am humbled and thankful for the opportunity.

Tim Roberts Being on the board at Community Bank has given me the unique opportunity to be somewhat involved in decisions that directly affect my investment. I own an insurance agency and we are involved in the community, but I have enjoyed gaining a different perspective on the benefits a bank brings to the table for places like Lexington.

Theresa Devlin My biggest challenge in serving on the board has been my recent shift from What stands out to board member to chairman of the board. This change, accompanied by the decrease you as the biggest in the board’s number and the realization that the bank was almost 10 years old, encouraged me to reexamine the board’s structure, committees and responsibilities, current challenge in and recommend some changes for efficiency. As chairman, I have spent more time serving on the board planning and strategizing with management and the board, studying the budget or the biggest change and actual results, and broadening my knowledge of the business of banking. in the time you’ve

Tony Patton served on the board? Having been involved with Wilson Bank & Trust since its inception in 1987, we all have seen many changes and challenges in our industry. One of the current challenges that we all face is locating the type of talent that is a good fit for our particular organizations. We have been very fortunate to train and grow associates from within our bank. This provides depth and expertise as we continue to meet our goals for the future. Change is inevitable but a challenge offers an opportunity for continuous improvement. We have all experienced numerous regulatory changes since 1987. We all adapt to those changes and move forward in an effort to bring more safety and soundness to our industry. I think the most apparent changes have been related to technology. There are so many products that we offer today that were not even thought of 28 years ago and are now the norm. Technology has become paramount relative to the operational side of the bank. It allows us to be so much more efficient, which translates to better service to our customer base. We must all continue to have an open mind and be forward thinking as we look to the future and growth of our industry. We adapt to change and accept the challenges.

Tim Roberts Our biggest current challenge is the economy of scale issue created by over- reaching regulation. We didn’t help create the issues in the economy that eventually led to Dodd Frank and the CFPB, yet here we are spending money on regulatory compliance that we could be reinvesting in our communities. I started on the board at Community Bank in April 2000. Since then, the most remarkable change in banking has been the advancement in technology. We went from a time of accepting counter checks to now accepting smart phone pictures of checks. It has been an exciting 15 years, and I look forward to meeting the challenges of the next decade and beyond. ■

January/February 2016 | THE TENNESSEE BANKER 31 Independent Bankers Division Convention Independent Bankers Division Convention Photo Recap November 19 & 20, 2015 Hilton Nashville Downtown, Nashville, TN

he Tennessee Bankers Associa- tion welcomed more than 150 Tbankers for the annual Indepen- dent Bankers Division Convention. Taking place at the Hilton Nashville Downtown on November 19 and 20, 2015, the convention covered current issues of interest to community banks, including cybersecurity, the future of banking, and staff recruitment and retention. Dave Lieske, Military Warriors Support Foundation, spoke to attendees about the importance of helping wounded heroes’ transition back Jeff Pratt, Patrick Wredling, John Muse, and Jack Allen to ordinary life. Through the Mili- tary Warriors Support Foundation, partnering banks provide wounded heroes 100 percent mortgage-free homes. The convention also marked the end of Logan Hickman’s term as chairman of the division. Hick- man, Peoples Bank of the South, La Follette, turned the gavel over to Phillip Renfroe, Community Bank, ■ Tom Tuck, Jim Vaughn, and Brent Economist and guest speaker Larry Lexington. Heiskell Chimerene Thank You to Our Sponsors

Brian Mobley and Thom Hagan

32 THE TENNESSEE BANKER | January/February 2016 Independent Bankers Division Convention

Adam Smith, Bill Yoder, Rusty Davis, and Christopher Olsen Michael Davis and Jim Robinson

Jay England and Luke Buckley Tom Molteni, Eddie Wiles, and Charlie Tommy Bates and John Halliburton Hicks

Larry Higgins, Steve Shelton, Gordon Majors, and Hubert Moore TBA president Colin Barrett and Jay Knight of sponsor NetGain Technologies

Speaker Anthony Burnett and Bryant Johnson, June Crowell, and Philip Lee Moss and John Muse Susan Taylor Calahan

January/February 2016 | THE TENNESSEE BANKER 33 Independent Bankers Division Convention

Matt Graves, Jed Ravenholt, and Matt Daniels Radford West and Paul Hackett

Michael Hagan and Jim England Jack Allen and speaker Geri Forehand

Speaker Geri Forehand Speaker David Leiske Speaker Anthony Burnett

Speaker Richard Cook Panel on staff recruitment and retention: John Barker, Gordon Majors, and Andy Nash

34 THE TENNESSEE BANKER | January/February 2016 Independent Bankers Division Convention

2015-2016 Independent Bankers Division Board of Directors During the Independent Bankers Division Conven- tion, delegates elected new officers and directors. Completing their director terms were William Ed- wards, Mountain Commerce Bank, Knoxville; David Barnes, Bank of Frankewing, Frankewing; and Matt Daniels, Apex Bank, Camden. The Tennessee Bankers Association thanks them for their volunteer leadership.

Officers *Chairman: Phillip Renfroe, President/CEO, Bill Yoder, Logan Hickman, Phillip Renfroe, Philip Calahan, Community Bank, Lexington Mark Holder, Gay Dempsey, Jim Robinson, and Jay England *Chairman-elect: Bill Yoder, President/CEO, Southern Community Bank, Tullahoma *First Vice Chairman: Kenneth V. Jones, President/CEO, Citizens Bank, New Tazewell *Second Vice Chairman: Matthew D. Daniels, President/CEO, Apex Bank, Camden *Secretary/Treasurer: Philip Calahan, President/CEO, Peoples Bank & Trust Company, Manchester

Directors Mark Holder, Executive Vice President, TNBank, Oak Ridge (2016) **Jim Robinson, CEO, Heritage Bank & Trust, Columbia (2016) Logan Hickman and Phillip Renfroe Wayne Minton, President/CEO, The Bank of Milan, Milan (2016) Jack B. Allen, President/CEO, Citizens National Bank, Athens (2017) Gay Dempsey, CEO, Bank of Lincoln County, Fayetteville (2017) Wright Cox, President, BankTennessee, Collierville (2017) **Travis Edmondson, CEO, Clayton Bank and Trust, Knoxville (2018) **Scott Cocanougher, President/CEO, First Community Bank of Bedford County, Shelbyville (2018) Logan Hickman and Matt Daniels **Jay England, President/CEO, Decatur County Bank, Decaturville (2018)

Past Chairmen—Ex-Officio Directors Michael W. Hagan, President/CEO, Reelfoot Bank, Union City (2016) Ted Williams, President/CEO, TriStar Bank, Dickson (2017) W. Logan Hickman, Jr, Executive Vice President, Peoples Bank of the South, LaFollette (2018)

* New officer members **New board of director members David Barnes and Logan Hickman

January/February 2016 | THE TENNESSEE BANKER 35 Q&A Graduate School of Banking at LSU Tennessee Trustees John Jordan, Area President, The Community Bank of East Tennessee, a Division of Southern Bank of Tennessee, Clinton Robby Moore, Vice President, Bank of Perry County, Lobelville

Tell us about your role associated state region have graduated from GSB leaders for our state and country. So with the Graduate School of at LSU. These bankers have contributed many of our banking institutions in Banking at LSU. to the growth and strength of our econ- the state of Tennessee have executive John: I have a long history with omy with the knowledge gained at GSB managers that are graduates of the the school. I graduated from the school at LSU. school. This proven record is why it is in 1978. I joined the faculty in 1983 Robby: In my opinion, the Graduate so vital for Tennessee banks to contin- to be a part of the team that taught School of Banking is the greatest return ue to build the strength of their future Asset/Liability Management using the on investment that any bank or individ- leaders and executive management Olsen Model. In 1985, I began teach- ual can make for the future of the bank through giving them the resources and ing a case in Small Business Lending. or the advancement of the individual’s tools to perform at a high level. Two years later, I added to that role career. As I often tweet when referring as a course coordinator for a senior to the GSB, I use #TakeControlOfYour- Faculty is the most valuable level course in special lending topics. BankingFuture. I feel this hashtag says asset of any school. What can Currently, I am part of the BMSim it all in how bankers can control the you tell us about the faculty of Faculty as a simulation administrator. future of their institutions and their own GSB at LSU? I have been privileged to serve as the banking careers. I’ve never had anyone John: The 55 members of the Tennessee Trustee and am now serving tell me that they were not glad that they faculty are a mix of one-third bankers, as the past president of the school after made the decision to attend the school; one-third educators, and one-third serving as president from 2012-2014. however, I have had many express that consultants. This mix gives our faculty Robby: My role as a Trustee is it was a stepping stone to taking their a very diverse base of knowledge and being an ambassador for the univer- careers to a new level. background. Dr. Don Woodland and sity in the state of Tennessee. I try to the board work to ensure the course give the best information to potential Why should a banker consid- offerings are applicable to the current candidates to enable them to better er attending Graduate School banking environment and the very best their career and help their institutions of Banking at LSU? And why teachers found to teach those cours- by attending the Graduate School of should executives consider send- es. The faculty understands that the Banking at LSU. With its long tradition ing a member of their team to courses must be relevant to banking in Tennessee and throughout the south- GSB at LSU? education today. east in the banking industry, it is a great John: A banker must attend GSB at Robby: The GSB does an excellent honor to play this role for the school. LSU if he or she is to achieve personal job of taking a banker from being spe- growth and development within their cific at whatever they do in the bank Why do you feel passionate bank and the banking industry. (loan officer, IT department, compli- about volunteering your time Banking executives must manage ance, etc.) to a generalist where they and talents to GSB at LSU? their bank’s succession plan and sending have an understanding of the overall John: The only way we can have bankers to GSB at LSU is the best way function of the bank. This is taking a strong industry is through excellence to insure the best plan. a person from knowing only one as- in banker education. I know GSB Robby: For 63 years, the GSB at LSU pect of banking to having a working at LSU fulfills that role. Since 1950, has set the standard in molding future knowledge of all aspects of the bank. nearly 16,000 bankers across our 15 bank leaders, executives, and community With this they are more productive in

36 THE TENNESSEE BANKER | January/February 2016 their career and more profitable for the bank.

Tennessee has seen an increase in its percentage of GSB students the last several years. What do you attribute this to? John: Tennessee has a long history in supporting the school. I would like to think the Great Recession had a smaller impact on Tennessee than neighboring states due, in part, to the large number of bankers throughout the state who graduated from GSB at LSU. As we have moved beyond that time, banks in Tennessee have sent pro- portionally more bankers to the school Robby Moore and John Jordan sat down with TBA to discuss the benefits of attend- due to our quicker financial recovery. ing the Graduate School of Banking at LSU. Robby: With so many executives in Tennessee banks being graduates executives for our state’s banking indus- strong relationship with its members over the last 63 years, it has a proven try. I feel this is one of the many reasons has helped further the importance track record of providing top quality Tennessee has played a greater role in the of the school to our state’s banking education to the next generation of Graduate School of Banking. Plus TBA’s future. ■

January/February 2016 | THE TENNESSEE BANKER 37 March 6—March 11 The Southeastern School of Consumer CreditSM Discounted Tuition Deadline Is February 8, 2016

stablished in 1987, The South- eastern School of Consumer Faculty ECreditSM (TSSCC) is a part of the highly respected group of South- eastern Schools sponsored by the Tennessee Bankers Association in conjunction with three other state Boling Comer Edwards Holland Drake Payne bankers associations. The program’s many graduates are a testament to the Ronnie L. Boling, Financial Services Consultant, Brentwood, TN real-world benefits gained by attend- Loan Policy Administration; Application Generation ing and then using the information and Credit Investigation; Loan Pricing, Structuring, presented. Invest in your bank’s future and Documentation; Loan Closing and Practical Application by enrolling in this year’s session. of the Lending Process The school opens on Sunday, Michael G. Comer, Executive Vice President/Chief Operating March 6, and continues until Fri- Officer, Citizens National Bank, Sevierville, TN day, March 11. It will take place at Relationship Management/Sales and Services the TBA Barrett Training Center in Connie Edwards, CRCM, President, Banc Compliance Group, LLC, Franklin, TN Nashville. Regulatory Compliance and Fair Lending Developed in cooperation with the American Bankers Association, Craig Holland, Williamson County President, First Farmers and Merchants industry experts, and TSSCC’s board Bank, Franklin, TN of trustees, the curriculum incor- Retail Credit Analysis and Underwriting; porates over 28 hours of classroom Relationship Management/Sales and Services instruction in 13 courses arranged Frank Drake, Partner, Smith Debnam Narron Drake Saintsing & Myers LLP, into five course clusters: Trends in Raleigh, NC Banking, Retail Credit Analysis and Collection Management and Credit Counseling; Role Play; Underwriting, The Lending Process, Consumer Bankruptcy Asset Management, and Managing Thomas H. Payne, PhD, Dean, College of Business, Tennessee Technological Changes in Regulatory Compliance. University, Cookeville, TN The curriculum addresses the man- Evolving Trends in Retail Banking agerial aspect of consumer lending operations, especially how the bank’s loan portfolio can increase profitabili- 2015-2016 Board of Trustees ty and improve competitive positions. Chairman: Gary Whitaker, Executive Vice President/ It also emphasizes the development Senior Lender, Wilson Bank & Trust, Lebanon of both administrative and human Vice Chairman: Jeff Lewis, City President, FirstBank, Lexington relations skills to equip the student Past Chairman: Terry M. Todd, Market Executive Chattanooga/Dalton, FSG to manage bank assets and meet cus- Bank, N.A., Chattanooga tomers’ financial needs. For more information about Trustees TSSCC, including admissions and James S. England, President, Decatur County Bank, Decaturville tuition information, please visit Matthew Converse, President/Chief Executive Officer, Sevier County Bank, www.TNBankers.org/education/ Sevierville southeastern_schools or contact Gregory K. Johnson, Senior Vice President, Citizens Tri-County Bank, Dunlap Susan Taylor, CMP, at staylor@ Chuck Sisson, City President, Centennial Bank, McKenzie TNBankers.org or 615-244-4871 or Laura Blackburn, Senior Vice President/Chief Credit Officer, Volunteer State 800-964-5525. ■ Bank, Portland

38 THE TENNESSEE BANKER | January/February 2016 Leadership Luncheons

Leadership Luncheons Photo Recap Jackson, Memphis, Chattanooga, Johnson City, Knoxville, Cookeville, Nashville

a division of the The statewide tour launched in West participants enjoyed an interactive ThankTennessee you Bankers Association to our sponsors Tennessee with meetings in Jackson discussion with Representative Steve and Memphis, before covering Middle McManus, Chair of the House Com- and East Tennessee with luncheons in mittee on Insurance and Banking. Chattanooga, Johnson City, Knoxville, McManus stressed the value that Cookeville, and Nashville. The Jackson an individual with financial services meeting was addressed by former State background can bring to elected of- Representative Leigh Rosser Wilburn, fice, with the primary constitutional who represented Fayette, McNairy, power of the General Assembly being he Tennessee Bankers Associa- and parts of Hardeman counties before the appropriation of funds of the state tion’s Young Bankers Division resigning in December 2015. Memphis treasury. Tcrossed the Volunteer State in late October and early November for their annual Leadership Luncheons. These seven luncheons, sponsored by Alexander Thompson Arnold CPAs, welcomed more than 170 banking professionals and influential local legislators for networking and advocacy opportunities. YB Division officers, Bo Blanken, Citizens Bank and Trust Company of Grainger County, Rutledge; Chris Schlueter, FirstBank, Nashville; and Michelle Bing, Reelfoot Bank, Union City, spoke to the groups in their respective regions, highlighting the value that engagement with the TBA and Young Bankers Division can bring to bankers’ careers, including developing broader and stronger peer Former Representative Leigh Rosser Wilburn (center) gathered with TBA Young Bankers board networks. members Andy Collins, Danielle Williams, Michelle Bing, and Melanie Luckey in Jackson.

Attendees of the Jackson luncheon enjoyed lunch at FlatIron Grille before Representative Wilburn’s presentation.

January/February 2016 | THE TENNESSEE BANKER 39 Leadership Luncheons

In Chattanooga, participants Senator Doug Overbey, who represents Nashville with guest speaker Rep- heard from Representative Gerald State Senate District 2—encompassing resentative William Lamberth, Port- McCormick, Majority Leader of the Blount and parts of Sevier County— land. As chair of the House Criminal House of Representatives. Leader along with Representative Dale Carr Justice Committee, Lamberth spoke McCormick talked to the group of Sevier County. The legislators spoke of some of the legislative priorities he about the importance of building a of the value of participating in a trade faces in that committee. relationship with your local elected group, such as TBA, and issues includ- The Tennessee Bankers Associa- official so that they can best represent ing preventing financial elder abuse and tion is proud of its long history of an your community. the importance of financial literacy. engaged Young Bankers Division, Week two of Leadership Lun- Cookeville attendees were addressed by and the strong turnout for luncheons cheons began in the Tri-Cities with Representative Cameron Sexton, who across the state is evidence of the a luncheon in Johnson City featur- discussed the budget surplus and how bright future for not just the division, ing Representative Matthew Hill. it might be allocated. but the Tennessee banking industry In Knoxville, attendees heard from The 2015 luncheons concluded in as a whole. ■

Chairman Steve McManus and Young Bankers Division Catherine Duncan, Nick Brignole, and Larry Neal meet at vice-chairman Michelle Bing, in Memphis. the Memphis luncheon.

House Majority Leader, Representative Gerald McCormick, Attendees from CapitalMark Bank & Trust and Citizens was the guest speaker at the Chattanooga luncheon. Tri-County Bank at Hennen’s for the Chattanooga luncheon.

Drew Holbrook from Citizens National Bank ServisFirst Bank’s Andrew Barrett and with TBA Young Bankers Division chairman- Sarah Russell, Bo Blanken and Casey Tom Mastin from FirstBank elect Chris Schlueter in Chattanooga. Sivert in Johnson City.

40 THE TENNESSEE BANKER | January/February 2016 Leadership Luncheons

Attendees of the Johnson City leadership luncheon met with Representative Matthew Hill at the Carnegie Hotel.

Young Bankers chairman Bo Blanken with TNBank’s TBA Chairman David Verble and Senator Doug Overbey Natasha Bohannon and Young Bankers director Josh Lane visit at the Knoxville luncheon. in Knoxville.

2016 he Day on the Hill program, sponsored by the TBA Young Bankers Division, introduces future Tleaders from banks across the state to the legislative process. Participants will hear from members Day of the General Assembly and the TBA government ON THE relations team about Tennessee’s legislative process. Bankers also will observe committee meetings and floor sessions before having an opportunity to call on HILL their own legislators. TUESday, March 8, 2016 Breakfast/Registration: 8:30 am Brought to you by TBA Program: 9:00 am – 3:00 pm Registration: $40 Contact Stacey Langford at [email protected] Thank You to Our for more information or to register. Lunch Sponsor

January/February 2016 | THE TENNESSEE BANKER 41 Leadership Luncheons

Employees of American Trust Bank in East Tennessee came to Knoxville for the TBA luncheon featuring Represen- tative Dale Carr and Senator Doug Overbey (pictured right).

Young Bankers chairman Bo Blanken, Representative Cam- Crawdaddy’s was the location of the Cookeville luncheon. eron Sexton, and Young Banker directors Johnathan West and Sam Short at the Cookeville luncheon.

Jack Mathis from sponsor Alexander Thompson Arnold Representative William Lamberth addresses the group at PLLC and Young Banker director Luke Buckley at the the Nashville luncheon. Nashville leadership luncheon.

42 THE TENNESSEE BANKER | January/February 2016 Young Bankers Tailgates Young Bankers Division Football Tailgates Thank You to our Thank You to our UT Tailgate Sponsor Titans Tailgate Sponsor

Ryan Parnell, Robby Moore, Matt Richey, Stacey Langford, Chris Schlueter, Colin Barrett, Andy Collins, Leton Harding, Marty Smith, Michael Griffith, and Steve Eisen from sponsor Baker Donelson attend the Titans versus Raiders tailgate in Nashville.

Bridget Wooden, Devin Ralston, Bill Thompson (host SouthEast Bank), Stacey Langford, Andrew Barrett, Julie Barrett, Stacey Langford, John Arnold (host SouthEast Bank), Ryan Swift, and and Brad Barrett posing for a picture at the Mitzi Hankins attend the Tennessee versus Arkansas tailgate in Knoxville. Tennessee tailgate in Knoxville.

January/February 2016 | THE TENNESSEE BANKER 43 Human Resources Conference Human Resources Conference: “HR—A Balancing Act” Early Registration Deadline Is March 15

or a financial institution, a human resources department plays 2015-2016 Human Resources Committee Fan active role in almost every Chairman: Sandra K. Phillips, Assistant Vice President-Customer Service Man- area of the company. HR personal ager/Executive Administrative Assistant/Annuities Representative, Peoples balance many objectives to keep Bank & Trust Company, Manchester the company strong, successful, and Bonnie Autry, Vice President/Human Resources Director, Carroll Bank and functional. Trust, Huntingdon They develop plans and strategies Stacie Caraway, Attorney, Miller & Martin, PLLC, Chattanooga for hiring a candidate that will best fit Michelle Davis, Vice President/Human Resources Director, Southern Heritage the business’ culture. Bank, Cleveland They encourage staff to reach to Ted Frizen, Insurance/Employment Benefit Specialist, Financial PSI, Knoxville their potential and offer guidance to Amy Harrison, SPHR, Assistant Vice President/Human Resources, Greeneville help bring about improvement. Federal Bank, FSB, Greeneville They also provide training op- H. Mark Justice, Executive Vice President, Progressive Savings Bank, Jamestown portunities to employees so they can Renee Morris, Senior Vice President/Human Resources Director, Centennial develop or sharpen skills, allowing Bank, Trezevant for professional and personal growth. Catherine Nave, Vice President/Human Resources Director, Tennessee State The Human Resources Conference Bank, Pigeon Forge offers HR professionals and support Jennifer Nunley, Executive Vice Presiden/Chief Operations Officer, Security staff, branch managers, and supervi- Bank, Dyersburg sory personnel their opportunity to Maliea Oakley, Senior Vice President, First Freedom Bank, Lebanon continue their education and network Jeremy Price, Vice President, Human Resources/Marketing Director, American with peers. Trust Bank of East Tennessee, Knoxville The “HR – A Balancing Act”- Kara Shea, Member, Butler Snow LLP, Nashville themed conference will take place C. Eric Stevens, Shareholder, Littler Mendelson, PC, Nashville March 29 and 30, the Embassy Suites Tammy Tigner, Assistant Vice President/Human Resources/Operations, Mer- Conference Center in Murfreesboro. chants & Planters Bank, Bolivar Attendees will learn from a va- Anne Vance, Vice President-Human Resources/Marketing, First National Bank riety of speakers on how to juggle of Middle Tennessee, McMinnville the numerous challenges that face M. Kim Vance, Shareholder, Baker, Donelson, Bearman, Caldwell, & Berkowitz, HR personnel on a daily basis. For PC, Nashville continued on next page

44 THE TENNESSEE BANKER | January/February 2016 Human Resources Conference

Registration Fees Hotel Information Registrations received in the The Embassy Suites Hotel & TBA office by the close of business Conference Center in Murfrees- on March 15 qualify for early boro will host the Human Resource registration fees of $375 for TBA Conference. TBA has arranged for a members and associate members limited number of rooms at a special and $750 for nonmembers. After group rate of $144 single/double. March 15, fees increase by $30. Monday, March 7 is the deadline The Embassy Suites Hotel to reserve your accommodations at All day-of-program registrants & Conference Center in Murfreesboro will be assessed an additional $50 the special rate. When the allotted late registration fee, no exceptions. room block is sold out, room rates return to standard prices on a space-available Participation in TBA programs basis, even if it is before the March 7 deadline. Please make your arrangements is limited to members, associate early to assure you receive the TBA special group rate. members, and nonmembers from Call the Embassy Suites at 615-890-4464 to make your reservations and be an eligible membership category. ■ sure to specify that you are attending the Tennessee Banker Association’s Human Resources Conference. ■ example, Margaret N. Morford, The on the tightrope of dismissing an em- program brochure will be available HR Edge, Inc, will navigate audience ployee over social media posts. January 2016. members through the multi-genera- For more information or to register, If you have questions about the HR tional workplace, and M. Kim Vance, visit the TBA website at www.TN- Conference, please contact Susan Tay- Baker, Donelson, Bearman, Caldwell Bankers.org/calendar and navigate to lor, CMP, at [email protected] & Berkowitz, PC, will walk attendees the Human Resources Conference. The or 615-244-4871 or 800-964-5525. ■

Highly popular, TBA’s peer forum programs Tackle your are available exclusively for bankers working in specific fields, and give attendees an opportunity to learn through moderated peer professional exchange in a small group setting.

Contact Debbie Brickles challenges at [email protected] for more information together Programs Branch Management Series CEO Forums CFO/Controller Forums IT/Operations/Information Security Officer Forums Retail Banking Officer Forums Senior Compliance Officer Forums Senior Human Resources Forums Senior Lender Forums Senior Bank Marketing Director Series

January/February 2016 | THE TENNESSEE BANKER 45 TBA Endorsed Partner How Regulation Is Changing the Value of Public Funds for Tennessee’s Community Banks By David Still, Regional Director, Promontory Interfinancial Network, LLC

romontory recently published a white paper about how shifting About Promontory Interfinancial Network Pfactors in the banking industry Promontory is the leading pro- relationships; replace higher-cost de- are making public fund deposits more vider of FDIC-insured deposit place- posits; reduce collateralization; and available to community banks. The ment services. Their services include purchase cost-effective funding. paper notes that now is a time when Insured Cash Sweep, CDARS, IND, For more information about many government finance officers are and Yankee Sweep, which enable Promontory and its services, visit considering shifting investments out banks and other financial institutions promnetwork.com or contact David of money market funds into bank to build strong, multi-million-dollar Still at 866-776-6426 ext. 3439. ■ deposits. It also notes that many of the nation’s largest banks do not want public fund deposits, as new regulations raise the cost of public late net asset value (NAV) will make it these funds from large banks, and unit deposits to large banks (but not impossible for public funds to invest in fewer alternatives for government to smaller and mid-sized banks). prime MMFs. The general consensus is finance officers may provide an Here’s an overview of what’s hap- that this ruling will also apply to local opportunity to community banks in pening at the Federal level: government investment pools (LGIPs), Tennessee to access and make use of • The Liquidity Coverage Ratio either forcing LGIPs to invest in fully these funds at a time when overall (LCR) is making public funds more secure investments (e.g., Treasuries) funding costs are expected to rise and expensive for large banks. The larg- or operate with a floating NAV. The competition for deposits increases. est banks (banks with assets of $50 change is likely to either reduce the The new value of public funds billion or more) hold more than half yield from LGIPs or eliminate them could have benefits for the commu- of the country’s public deposits. Basel as an investment option for public nity, as well as community banks. III’s introduction of the LCR applies funds, giving community banks a better Typically, community banks have a 40 percent run-off rate to public chance to compete for these funds— been the leading source of small funds at these largest banks, making possibly without rate competition from business lending in the United States, them more likely to forego public large banks if they sit on the sidelines, and as more deposits from govern- fund deposits. With less competition as many expect. mental entities throughout Tennessee from the nation’s largest players, So what does this mean for banks are funneled into community banks these deposits may become more in Tennessee? in the state, this could substantially accessible and more affordable for Tennessee state law requires that increase the funds available for local community banks looking for inex- governmental entities maintain protec- lending. pensive funding. tion on all public funds, and communi- To grab hold of this potential • Changes to money market fund ty banks are well-positioned to provide opportunity, community banks may (MMF) rules are limiting where this protection, potentially at a lower want to revise their perception of public funds can go. By the middle cost than in the past. public deposits. What has appeared of 2016, changes to the rules that Increased availability of public de- as a mixed blessing may be a key to determine how prime MMFs calcu- posits, reduced price competition for community banks thriving. ■

46 THE TENNESSEE BANKER | January/February 2016 TBA Endorsed Partner Is HMDA the new TRID? By Victoria Stephen, Compliance Specialist, Compliance Alliance

he Consumer Financial Protec- tion Bureau recently released its About the Author Tlong-awaited final rule amending Victoria E. Stephen serves as a tinued her interest in finance at the Regulation C, which implements the Compliance Specialist for Compliance University of Texas School of Law Home Mortgage Disclosure Act. The Alliance. While receiving her bachelor by focusing on secured transactions, new rule significantly expands HMDA of business administration in banking corporate tax and the UCC. Victoria data collection and reporting require- finance from the McCombs School of is part of the C/A hotline team, who ments, adding 25 new data points and Business, Victoria worked in deposit assist members with a broad range of altering 14 others. and lending services. Victoria con- regulatory and compliance inquiries. ■ The Dodd Frank Act, in part, granted the CFPB its authority to alter the Further, the final rule requires quarter- access to credit in local communities. scope of HMDA data reporting and ly reporting beginning in 2020 for lenders If these concerns weren’t enough, coverage. The CFPB contends that that report at least 60,000 applications the bureau has yet to decide whether these changes provide a more thorough and covered loans in the preceding year. this new slew of information will be analysis of lending practices that will The bureau attempted to ease some available to the public. Just some of help detect red lining, disparate impact, of this regulatory burden by limiting the the new data required to be reported and other fair lending violations. scope of institutions covered, but the is the property’s address and value, Most of the rule will not take ef- weight lifted from qualifying institutions and whether the applicant’s ethnicity, fect until Jan. 1, 2018, which means will be more than borne by the small in- race and sex were collected by visual that lenders will not have to actually stitutions that fail to meet the exemption observation or last name. As of yet, report the new data until March 1, threshold. the CFPB has only said it will use a 2019. The two-year implementation Starting in 2018, institutions are not “balancing test” to determine if any of period hardly eases lender concerns, required to report if they originated fewer the data should be modified prior to though, especially in light of the recent than 25 covered closed-end mortgage public disclosure. TILA-RESPA Integrated Disclosure loans or 100 covered open-end lines of In light of the vendor-driven issues rules that finally took effect Oct. 3 of credit in each of the two preceding cal- that arose with TRID, it is imperative last year. endar years. that lenders take a hands-on approach Like TRID, the new HMDA rule Although the CFPB estimates that this to implementation of the new rule early requires significant loan operating sys- new threshold will reduce the number on. As many painfully experienced tem upgrades that will likely be much of banks and credit unions required to in the development of the integrated more of a challenge to put into practice report data by more than 20 percent, disclosures, taking a wait-and-see than currently expected. the final rule adds a new load to many approach is unlikely to pay off, and The CFPB submitted to industry already-struggling community banks in applying the new 797-page regulation concerns and included a one-year exchange. is sure to be even more of a challenge extension in the final rule, but the The overall compliance costs are than anticipated. timing of this addition is important. estimated to be more than $1.2 million Despite still being submerged in As TRID information is part of what is for some institutions, and come at a Loan Estimates and Closing Disclo- to be reported under the new rule, the time when resources are already taxed sures, banks need to begin assessing longer lenders take advantage of the coming into compliance with TRID. This current data collection capacity, iden- TRID grace period, the less time they undoubtedly raises the question in many tifying affected processes, and staffing will have to make use of the HMDA lenders’ minds whether the new rules will and mitigating potential fair lending extension. ultimately work to improve or restrict issues now. ■

January/February 2016 | THE TENNESSEE BANKER 47 Guest Column 4 Reasons your bank’s data may be inadequate for CECL By Emily Bogan, Senior Risk Management Consultant, Sageworks

ot data? That is likely one over many periods. For an institution of the biggest questions fi- now aggregating charge-offs and recov- About the Author nancial institutions will face eries quarterly, this loan-level focus will Emily Bogan is a senior risk G management consultant at Sage- once FASB finalizes its guidance for mean a substantial increase in the loss transitioning from an incurred credit data required. Other new data needed works, where she provides guidance loss model to an expected credit loss will include risk ratings by individual to financial institutions surrounding model. loan, individual loan balances, and in- the ALLL calculation. ■ The current expected credit loss dividual loan segmentation. While some model, known as CECL, could mean community banks lack the systems and About Sageworks gathering and computing up to 1,000 data processing staff that bigger banks times more data, based on compari- may use to capture this historical data, Sageworks portfolio manage- sons of what data is needed now for experts recommend that they take steps ment solutions help institutions calculating the allowance for loan now to gather it, even if it means hiring book loans faster, increase both and lease losses versus what data is accounting interns to comb through call transparency and consistency with- anticipated to be essential under the reports and spreadsheets. in the portfolio and improve exam- new model. iner relationships. Learn more at www.sageworksanalyst.com. ■ And while many financial institu- 2. It’s not easily available tions may believe they’re already col- Even now, gathering data needed to lecting sufficient data to smooth the calculate the ALLL is one of the biggest transition, industry experts warn that challenges for financial institutions. some data practices may fall short. Many institutions must gather data from The actual specific data needs won’t disconnected sources or spreadsheets, institution to institution. Without a be known until the CECL proposal and doing so can be labor-intensive and roadmap to identify and gather data, is finalized, but in general, more data time consuming without an automated how confident can the bank be that it will be better, and loan-level data over system. Under CECL, banks will need is accurate? time is key, according to Tim McPeak, access to a lot of historical informa- senior risk management consultant at tion—all at the loan level. Financial 4. Governance and Sageworks. institutions storing such information accountability is lacking Financial institutions will have in PDF form or across bank systems If separate departments develop some time before having to implement can be caught by surprise if they don’t their own roadmaps for compiling CECL, but the time to review data get that data into a usable, accessible data, the institution can end up with collection practices and plans is now if format. For example, using a financial a mish-mash of information. Even financial institutions expect to prepare institution’s core system to capture and subtle differences, such as how loan for changes that will be needed in the store loan-level detail is limited by the segmentations are labeled or how transition. Here are four ways that the fact that most core systems go back up figures may be truncated, could cause data currently tracked by banks may to only about 13 months. significant hurdles when it comes time be inadequate when it comes to being to use the data accurately. It’s import- prepared for CECL. 3. It’s unreliable ant to have clear lines of oversight Accurate data is the central building for defining data fields and gathering 1. It’s incomplete block of a defensible ALLL calculation, that data. Calculating the ALLL under CECL so accurate historical loan-level detail Asking your financial institution will mean potentially estimating ex- will help prevent future subjectivity. whether your data sources are com- pected losses for the life of the loan, However, policies by which data is plete, available, reliable and properly implying that financial institutions gathered can vary from person to per- governed can help identify areas of are able to review historical data on son, department to department, and focus as the bank prepares for life losses for many types of their loans under the CECL model. ■

48 THE TENNESSEE BANKER | January/February 2016 Year in Review 2015Celebrating 125 Years

he banking industry has witnessed its share of changes in Tthe last 125 years, but the Tennessee Bankers Association’s purpose has remained the same.

As in 1890, TBA proudly represents the unified voice of the Tennessee banking industry and remains dedicated to the success of our members.

“…we now…convene with the intent of forming an association through which we can formulate and maintain, through voice and influence, the modern and essential principles of banking and financiering; make common ownership of the benefits derived from varied experience, and enjoy each other’s society for our mutual pleasure.”

Colonel R. Dudley Frayser (1890) Welcoming remarks to the inaugural Tennessee Bankers Association convention

January/February 2016 | THE TENNESSEE BANKER 49 2015 Year in Review State Advocacy TBA’s government relations team is trusted, respected, and dedicated to promoting and preserving the pro-banking environment in Tennessee that the industry has achieved over the years.

TBA saw continued legislative success in 2015 with the passing of all the bills we supported, and we spent significant time working to defeat legislation that would have a negative impact on the banking industry.

Our efforts included: • clarifying requirements for records maintained by notaries public Representative Pat Marsh, First Commerce Bank’s Bill Marsh, and ServisFirst’s Steve Shelton at the TBA Legislative Reception in February • limiting the scope of who is subject to new disclosure and reporting requirements for the processing of payment card transactions • establishing requirements for Transportation Network Companies like Uber and Lyft and protecting banks’ interest in vehicles when used by TNC drivers • deferring efforts to allow local governments to enter the lending business by making loans for energy efficient improvements to homes that would have priority status over first lien mortgages TBA BankPac BankPac continues to reach new milestones and reigns as one of the top-contributing business PACs in the state. Its success is possible thanks to the gener- ous support of TBA’s member banks and associate members. In 2013, BankPac + crossed the $200,000 milestone for the first time, and that level of giving has sustained the last two years. Most notably, engagement is up as the percentage of $200,000 members contributing has also grown, with 55 percent of member banks contrib- Raised in 2015 by 55% of member banks uting in 2015. Federal Advocacy Regulatory relief for Tennessee banks is a priority for the Association, and TBA is committed to representing the voice of Tennessee banking in Washington. However, we know that nothing has a greater impact than Tennessee bank executives taking time to travel to D.C. and share specific, real-life examples of how regulations are neg- atively affecting your ability to help your community thrive. TBA traveled with bankers to D.C. four times this year. We added a fall trip, where TBA staff Senator Bob Corker speaks to TBA’s Washington Conference group in May.

50 THE TENNESSEE BANKER | January/February 2016 2015 Year in Review Federal Advocacy, continued and a banker from each Congressional district met with every one of Tennessee’s 11-member delegation. TBA further facilitated strong relationships with the delegation through regular communication with their banking teams and continuing to host in-district roundtables where local bankers address specific needs with their Congressman. Over half of TN’s Congressional delegation signed onto HR 1233, the CLEAR Act (seven TN cosponsors), and HR 1941, Senator Lamar Alexander with the TBA group that traveled to Exam Fairness (six TN cosponsors). There was also TN support Washington D.C. earlier this fall for TBA-supported bills such as HR 2896, which allows regulatory agencies to tailor regulations to a bank’s business model, HR 1389, which establishes a process for making “rural designations,” and HR 766, which would roll back Operation Choke Point. We sent comment letters to the NCUA opposing the agency’s proposed rule to expand member business lending and to the FDIC opposing how reciprocal deposits are treated under the agency’s proposed deposit insurance assessment system. TBA’s Independent Bankers Division sent the credit union study to every bank in Tennes- see, as well as our state and federal elected leaders. Professional Development One of TBA’s top priorities is to remain the leading provider of high-quality, cost-effective professional development training for banks. TBA closely tracks learning trends and membership needs, specifically in the area of peer-to-peer learning and online delivery channels. TBA now hosts eight job-specific Forums and two asset-size roundtable sessions, and added peer exchange roundtables to enhance conference programming. TBA continues to expand the variety of education webinars and successfully webcast live TBA training sessions. Graduates of this year’s Southeastern School of Banking Compliance Solutions TBA recognizes the tremendous compliance burden on Tennessee banks and remains dedicated to finding solutions to alleviate those pressures. TBA increased the number of live and online training programs focused on regulatory changes. These events included the 5th annual TBA Compliance Conference in October, which drew 150 attendees, and a spring workshop on the integrated disclosures that reached sold-out status in two regional locations. A new resource offered by TBA which provides real-time solutions to reg- TBA brought members a comprehensive resource that addresses the regulatory chal- ulatory concerns. It is jointly owned by 24 state bankers associations, lenges facing our members. Compliance Alliance, a company jointly owned by 24 including TBA. state bankers associations including TBA, provides real-time solutions to regulatory concerns and is a valuable resource to every department of the bank. continued on next page

January/February 2016 | THE TENNESSEE BANKER 51 2015 Year in Review

Giving Back Through the TBA Young Bankers Division’s Personal Economics Program, Tennessee bankers reached 62,000 individuals in class- rooms and civic groups with messages of financial literacy in the 2014/2015 PEP year.

An additional 15,000 students were reached in the 2014/2015 school year by bank sponsorships of the EverFi financial literacy platform in Tennessee high schools and middle schools. This platform is used in 70 percent of high schools statewide to help Outstanding PEP Banker Judi Molla, Citizens National Bank, students meet financial literacy graduation requirements. Sevierville, with Charles Kown and Charles Morris of ceremony sponsor, First National Banker’s Bank By the Numbers + registrations to trips to Washington by members of bankers travel TBA live educational to D.C. for the TBA’s government relations team to TBA Washington 5,450 programs Conference 4 advocate for regulatory relief 77 attendees at attendees registrations to webinars TBA’s 2015 Credit at the 125th TBA webinars over offered Annual 510 Conference 1,931the last 12 months 149 in 2015 600 Meeting From the “This Week” Headlines • TBA Embarks on 125th Anniversary Year • Credit Conference Features Inky Johnson as Luncheon Keynote • Amos Celebrates 30 Years with TBA • TBA Hosts Corker’s Banking Team in Nashville • Strategic Tech Conference Features Top Industry Speakers; Sold-Out Trade Hall • Notary Public Legislation Passes House; Sent to Governor for Signature • TBA BankPac Raises $100,000 in First Quarter; Sets New Record • Tennessee Congressmen Cosponsor Exam Fairness Legislation • New TBA Program Helps Banks Combat Compliance Burden • Annual Meeting at The Greenbrier Celebrates 125 Years • David Verble Installed as 2015-2016 TBA Chairman • Four Bankers Honored as Leaders in Banking Excellence • TBA to NCUA: Expanding CU Business Lending is Regulatory Overstep • Barrett: Bring Reg Relief Bill to the Senate Floor • Financial PSI Endorsed by North Carolina Bankers Association • Barrett Urges Congressmen to Oppose Fed Dividend Proposal

52 THE TENNESSEE BANKER | January/February 2016 New Associate Members Welcome New Associate Members

he following companies have joined the Tennessee programs. You will find a complete list of TBA associ- Bankers Association as associate members since the ate members on the TBA website at www.TNBankers. Tlast publication. TBA’s associate members deliver org/associates/ or in a special section of the 2015-2016 valuable products and services that help Tennessee’s Bankers Directory. If you have questions about asso- financial institutions serve their customers. In addition, ciate membership, please contact Stacey Langford at they provide considerable support to TBA efforts and [email protected]. ■

Consultants to meet the objectives. The SOC1 includes onsite testing Charleston, S.C. of our IT General Controls at all Data Center locations. SIB Fixed Cost Reduction The SOC2 includes onsite testing of the standard Trust Principles (TSP 100) for security, privacy, confidentiality 796 Meeting St. Phone: 843-576-3642 and availability of information that is stored in their 29403-3120 Managed and Cloud Systems. www.aboutsib.com Contact: Al Rush – [email protected] At TekLinks, they want you to know that when they recommend Cloud Services and Managed IT Services, SIB is a cost reduction-consulting firm with a proven track they take their security and compliance just as seriously record of saving money for companies in a variety of indus- as they take yours. tries. Through expert analysis, SIB will discover if businesses are overpaying on their monthly bills. SIB has a 98 percent success rate when it comes to finding savings for their clients. Insurance, Investment Services Once savings are found and implemented, SIB shares in those Chattanooga, Tenn. savings with the client. The result is a win-win situation—no First Protective budgeting is needed, there are no up-front costs, and a fee is 409 Harper St. Phone: 423-488-6609 only due if savings are found. In other words, an SIB review 37405-3818 always pays for itself. www.firstprotective.com Contact: Kelli Sanders – [email protected] Information Technology First Protective is a multi-discipline financial services firm Franklin, Tenn. specializing in risk management and bank distribution. TekLinks Many firms can provide access to insurance products and 512 Autumn Springs Ct, Ste. E Phone: 615-503-0437 clear trades, but they specialize in helping banks find new 37067-2547 way to create vital noninterest revenue and protect their www.teklinks.com client from other advisors. Contact: James Farley – [email protected] TekLinks is the Southeast’s leading provider of Managed Lending IT and Cloud Services. TekLinks Managed and Cloud Brentwood, Tenn. Services adhere to industry-leading best practices and Marcus & Millichap Capital Corporation compliance-driven operational standards. They pride 6 Cadillac Dr., Ste. 100 Phone: 615-997-2863 themselves on the combination of assurances and cer- 37027-5080 tifications the company has received from independent www.mmcapcorp.com governance and compliance organizations. TekLinks Contact: David H. Johnson – [email protected] is ISO 20000 certified and annually conducts an independent third party SSAE16 SOC1 Type II and AT 101 This is the lending arm of Marcus & Millichap, with 150 SOC2 Type II audit engagement. Both audits provide nationwide commercial mortgage brokers originating $3.4 assurance that their controls are operating effectively billion in loans through 300 lenders in 2014. continued on next page

January/February 2016 | THE TENNESSEE BANKER 53 New Associate Members

Marketing Staffing Services Waterloo, Iowa Rochester, Mich. VGM FORBIN Angott Search Group PO Box 2817 101 S Main St. Phone: 248-650-4800 50704-2817 48307-2098 Fax: 248-659-1810 4026 Alexandra Dr. Phone: 404-518-1031 www.asgteam.com 50702-6118 Fax: 877-389-8420 Contact: John Radebaugh – [email protected] www.FORBIN.com Angott Search Group opened in 1981 with the goal of pos- Contact: Gardel Buissereth – [email protected] itively impacting companies and enhancing careers with a business approach that embodies the principles of honesty, VGM Forbin specializes in banking and has provided web- integrity, and professionalism. It is this belief coupled with site solutions and digital marketing plans for thousands of their mission that made Angott Search Group one of the clients for more than 20 years. Their services are all inclusive, leading executive search firms in the nation. Angott Search including websites, social media marketing, digital market- Group is committed to providing quality service. They ing, app development, and all other web-based services. strive to become a partner with their client’s management team. This dedication has resulted in a strong track record of success. They are privileged to serve many of our clients for three decades. As a result, more than 75 percent of their business is generated from existing clients. ■

Share your knowledge and opinions with the Tennessee banking community

The Tennessee Banker welcomes guest articles and columns. As the official trade publication of the Tennessee Bankers Association, The Tennessee Banker strives to make readers aware of the many changes and trends taking place in the financial services industry, on the local, state, and national levels.

Have an article or column idea? We’d love to hear it. To learn more, email Tyler Nelson at [email protected] or view our Editorial Guidelines by visiting TNBankers.org/news/tennessee_banker

54 THE TENNESSEE BANKER | January/February 2016 Bank Notes

TBA Member Banks Named Commerce Union Bancshares comment- this past October with a community Helathier Tennessee Workplaces ed that the merger presented a unique luncheon. “It’s still owned by the same The Governor’s Foundation for opportunity to build a progressive new family who started it,” explained Julie Health and Wellness recognized Ban- brand. Devan Ard, CEO and founder of Massa, marketing officer with First corpSouth Bank, First Horizon, The Reliant Bank explained, “It’s all about National Bank of Tennessee. The bank, Hardin County Bank, Regions Bank, future expansion, as we (grow) our pres- spearheaded by area by philanthropist Security Bank, and Sevier County Bank ence across Middle Tennessee.” Millard Oakley, began in a trailer on as 2015 Healthier Tennessee Work- Main Street, October 25, 1965 with places for encouraging and enabling Elliott Davis Decosimo and Crowell six employees and a vision to strive employees to live healthy lifestyles & Crowell Combine Firms to be a leader in the banking industry. at work and home. The designation The shareholders of Elliott Davis The original building still sits on Main is granted for one full year with an Decosimo, LLC, Nashville, and Crowell Street. After establishing the business opportunity to renew annually. Those & Crowell, PLLC, Franklin, have voted in Livingston, a decade later bank interested in becoming a Healthier to combine their firms effective January officials built a second branch in Liv- Tennessee Workplace should apply at 1. Elliott Davis Decosimo was ranked ingston; then filling out Putnam with www.healthiertn.com/workplace. among the top 30 accounting firms in convenient offices and widening their the U.S. and was recognized as the firm footprint into White and Cumberland CNB Bancshares Acquires with the highest level of annual revenue counties over the next 20 years. National Bank of Tennessee growth for 2014 by Accounting Today. CNB Bancshares, Inc, parent com- Founded in 2002, “Crowell & Crowell Franklin Financial Network pany of Citizens National Bank, has served the banking and financial Acquires Civic Bank & Trust Sevierville, and NBN Corporation, industry for the last 14 years,” said Franklin Financial Network, Inc., the parent company of the National shareholder June Crowell. “Combining the parent company of Franklin Syner- Bank of Tennessee, have agreed for with Elliott Davis Decosimo will allow gy Bank, has acquired Nashville-based CNB Bancshares, Inc. to acquire the us to broaden our services available to Civic Bank & Trust. Based on financial National Bank of Tennessee. Citizens clients through new capabilities and add- results as of September 30, 2015, the National Bank is headquartered at ed expertise.” Crowell & Crowell will combined company would have total 200 Forks of the River Parkway in Se- maintain their current Franklin office. assets of $2.1 billion, $1.8 billion in vierville. National Bank of Tennessee, total deposits and $1.2 billion in total founded in 1958, currently operates Farmers and Merchants Bank loans. “This acquisition is consistent two locations in Newport. Following and Citizens City & County Bank with Franklin Synergy’s growth strat- completion of the transaction, Citizens Change Names to Centennial egy in contiguous markets with long- National Bank is expected to have total Bank, Trevezant term growth potential,” said Richard assets of approximately $1 billion, and On January 1, Farmers and Mer- E. Herrington, chairman and CEO of the banking offices of National Bank chants Bank and Citizens City & Franklin Synergy Bank. “The benefits of Tennessee will operate as branch County Bank, Trevezant, changed the to Franklin Synergy Bank include offices of Citizens National Bank. names to Centennial Bank, Trevezant, to entrée into the Davidson County/ unify its brands and to distinguish itself Nashville banking markets, as well as a Commerce Union Bank Moves from other institutions in the region. home base for our healthcare banking Headquarters to Brentwood, The Atwood family is celebrating their team, led by Tim Fouts.” Sarah Meyer- Names All Branches Reliant Bank continuous ownership since January rose, president and CEO of Civic, will Commerce Union Bank, Springfield 1916 and has selected the Centennial join the executive management team & Reliant Bank, div of Commerce Bank name in honor of accomplishing of Franklin Synergy Bank. In addition, Union Bank, Brentwood has moved its 100 years in business. Anil Patel, M.D., chairman of Civic Commerce Union Bank headquarters Bank & Trust will join the boards of to Brentwood, and has taken the name First National Bank of Tennessee Franklin Financial Network, Inc. and Reliant Bank at all branches, creating Celebrates 50 Years Franklin Synergy Bank. the 10th largest bank based in Middle First National Bank of Tennessee, Liv- Tennessee. Ron DeBerry, chairman of ingston, celebrated its 50th anniversary

January/February 2016 | THE TENNESSEE BANKER 55 Bank Notes, continued

Davis Becomes Member had an anniversary this fall, celebrating First Tennessee Bank Reopens of KraftCPAs PLLC 110 years of continuous business in Updated Orange Mound Branch KraftCPAs PLLC, Nashville, has the Sequatchie Valley in October. They First Tennessee Bank, N.A., Mem- admitted Michael Davis, a certified celebrated by hosting a haunted Happy phis, has reopened its updated Orange public accountant with 18 years of Birthday bash at their main office on Mound branch on Lamar Avenue. accounting experience, into firm Rankin Avenue with chili cook-off, cos- First Tennessee has had a presence in membership. Davis also is a certified tume contest, carnival games, a concert the Orange Mound community for financial services auditor. He is a by The Banders, as well as other prizes about 70 years and has plans to have member of the American Institute and giveaways. MVB first opened in local art celebrating the community of Certified Public Accountants, the 1905 as Sequatchie County Bank; now displayed in the remodeled bank. The Tennessee Society of Certified Public they are the sixth oldest continually renovation included the addition of a Accountants (TSCPA), the IIA, and active bank in East Tennessee and 27th HOPE Inside office. HOPE Inside is the Risk Management Association. In oldest in the state of Tennessee based a program that provides free credit the past, he has served on the TSCPA on established dates from the FDIC. As counseling services for individuals in Financial Institutions Committee and bank president Andy Billingsley said, the community. the Tennessee Bankers Association “You only stay in business this long if compliance committee. you are continually evolving with the Pinnacle Financial Partners times.” Opens Sixth Location Mountain Commerce Bank Pinnacle Financial Partners held an Relocates Headquarters Pendleton Square Trust Company open house at its newly opened full from Erwin to Knoxville Receives TDFI Certificate service Blount County office on West Mountain Commerce Bank, Erwin, of Authority Church Avenue, Maryville, in early a century-old bank community bank fall. It is Pinnacle’s sixth location in with assets exceeding $493 million, East Tennessee. has relocated its bank and holding company headquarters to Knoxville. United Community Bank Moves The move follows the opening last to Larger Space, Becomes Full spring of the bank’s second financial Service Bank center in Knoxville at the corner of United Community Bank, Farra- Kingston Pike and Northshore Drive, gut, moved to 10514 Kingston Pike, making this location the new MCB Knoxville, last fall to accommodate a headquarters. “In the last 12 months, larger staff that was the consequence Chief trust officer Steve Davis, TDFI our momentum has accelerated. In Commissioner Greg Gonzales, president when United Community and First fact, deposits in our Knoxville region Betsy Brown, CEO Robin Satyshur, and National Bank of Lenior City merged now exceed those of our base in the CFO Derek Church and now UCB has become a full-ser- Johnson City market. As we con- vice bank. “Simply put, we have more sidered the bank’s strategic options, Pendleton Square Trust Company, employees providing more services Knoxville, with its diverse economy Nashville, is Tennessee’s newest trust that required a larger space,” said and unique growth opportunities, company when it received its certificate Christie Knapper, marketing consul- matched our long-term vision best,” of authority from TDFI October 2015. tant for United Community Bank. said Bill Edwards, president and chief The firm has trust administration offic- executive officer of Mountain Com- es in Nashville and Chattanooga and SHAZAM Network’s Christensen merce Bank. In addition to its growing maintains a board presence across the Elected to NACHA Board presence in Knoxville, MCB has four state, in Chattanooga, Memphis, and SHAZAM Network, Collierville, other locations in East Tennessee. Nashville. An independent trust com- the vice president of risk and finan- pany, Pendleton Square partners with cial services, Kevin Christensen, was Mountain Valley Bank Celebrates the client’s advisors to offer a best-in- elected to the National Automated 110 Year Anniversary class approach and soon will augment Clearing House Association board of Mountain Valley Bank, Dunlap, its services with a family office affiliate. directors. ■

56 THE TENNESSEE BANKER | January/February 2016 Promotions

Commissioner Greg Gonzales has Citizens Bank of Blount County, announced that Tina G. Miller was Maryville, announced the promotions appointed as the deputy commissioner of eight key staff: Brian Hord, commer- for the State of Tennessee Department cial lender, was elevated to senior vice of Financial Institutions (TDFI). In president; Novella Jones, manager of this capacity, Miller will provide lead- the mortgage department to senior vice ership and management oversight to president; Beth Pyle, branch administra- the department’s credit union division tor, to senior vice president; Mindy Bou- following the retirement of Harry dreau, main office branch manager to “Pat” Murphy, the former assistant vice president; Paige Davis, commercial commissioner. lender, to vice president; Laura Lenear, marketing and advertising director, to Kristen Gold, Luke Buckley, and Andrew Johnson Bank, Cleveland, vice president; Blake Tipton, Midland Nichole Musgrave of First Commerce has named seasoned banker Richard branch officer to assistant vice president; Bank G. Burnette as vice president of com- and Jacob Stoffle, Peters Road supervi- First Commerce Bank, Lewisburg, mercial lending. sor to banking officer. has promoted: Luke Buckley to executive vice president and executive CapitalMark Bank Community Trust Bank, LaFollette, officer; Kristen Gold to senior vice & Trust, a div of Pin- has promoted Brandi N. Brayman to president; and Nichole Musgrave to nacle Bank, Chatta- branch manager of the Mall office, 2205 senior compliance officer. nooga, has named Jacksboro Pike. banking veteran Larry First Freedom Bank, Lebanon, has Richey as senior vice Diversified Trust, Nashville, has promoted Sarah Poss to customer president and director Conley named Betsy Wills as a principal and service manager and training coor- of client services. In director of marketing and branding. dinator; and Kaitlin Wattenbarger to addition, the bank has customer service manager. In addition, added Kevin Conley as F&M Bank, Clarksville, has named the bank named Nicole Clay as an senior vice president Brian Jones as a vice president and com- administrative assistant. and financial advisor mercial lender for the bank’s Sumner and Danny Gork as County markets. First National Bank of Middle senior vice president Tennessee, McMinnville, has named and trust services ad- Fifth Third Bank, Nashville, has Chris Holloway as a vice president visor. Gork promoted Alison Regg to vice president and commercial lender. and finance manager for Tennessee and CapStar Bank, Nashville, has added Georgia. In addition, Ashley Maxey was First South Bank, Jackson, has Alicia Mattice as a senior vice president promoted to officer and talent acquisi- added Adam Milligan as a loan officer of treasury management. Previously, tion team lead. at the main office. Mattice served as a vice president and treasury management sales officer at Financial Federal Bank, Memphis, First Tennessee Bank, N.A., Nash- Fifth Third Bank. Karla Lilley was has welcomed Battle Williford as vice ville, has named Brian Reeves as welcomed at Farmington Mortgage as president of commercial real estate and senior vice president and relationship a mortgage loan officer. William Ben- multifamily lending and Eric Beaty as manager in commercial banking. son was named as portfolio manager of vice president of commercial banking. Previously, Reeves served as market the healthcare group. Travis Stalsworth president and commercial banking was named as relationship manager, FirstBank, Lexington, has appointed executive at Capital Bank, N.A. In commercial real estate. Previously, seasoned banker Daryl O’Neal as city addition, Laura Cowan was named Stalsworth served as senior vice presi- president in Shelbyville. as a business banking relationship dent, commercial, CRE and industrial manager. Previously, Cowan served in lending, at Franklin Synergy Bank. commercial banking at Regions Bank.

January/February 2016 | THE TENNESSEE BANKER 57 Promotions, continued

Franklin Synergy Bank, Franklin, ident for Avenue Bank’s Simmons First National Corpo- has named Tiffany Martin vice presi- private client services ration, Pine Bluff, AR, has named dent, commercial banker at the Berry division. In addition, Tony Gregory as Tennessee regional Farms community branch. Matt Holly was named chairman for Simmons First National as a senior vice presi- Bank, Union City, effective January 1. IBERIABANK Mortgage, Mem- dent and credit advisor. Gregory is replacing John C. Clark, phis, has named Jamie Steelman as a Previously, Holly served Holly who has announced his retirement as mortgage executive. as a portfolio manager at regional chairman but will continue SunTrust Bank. to serve Simmons First on an advisory Metropolitan Bank, Memphis, basis. has added Kenny Lyons as senior Pinnacle Financial Partners, Mem- managing director and Lauren Peck as phis, has assembled 11 members as Southern Heritage Bank, Cleve- treasury services director. Previously, a result of the acquisition of Mem- land, has promoted three staff and Lyons served as senior vice president phis-based Magna Bank, and now the named three other staff to their team. of BancorpSouth Bank. Peck previ- team has added two more seasoned Shelly Lairmore was promoted to ously served as a branch manager at bankers: Phil Gray and Sherry Wood lending officer; Jessica Morrison to Avenue Bank. as senior vice presidents and financial customer service representative; and advisers. Lisa Tigert to assistant head teller. In Mountain Commerce Bank, John- addition, Karen Cordell was named son City, has promoted key personnel: Reelfoot Bank, Union City, has as customer service representative; Tracy Jones was promoted to senior announced the addition of Albany Crystal Fox, as head teller; and Janice vice president; Brice Chapman to Cianfarani as a loan officer and branch Rutledge, as teller. client services manager and vice manager at the Martin office. president; Erik Wilson to relationship Sumner Bank & Trust, Gallatin, manager, vice president; BSA officer Renasant Bank, Nashville, has pro- has named Nancy Myers as assistant Victoria McKinsey to assistant vice moted Diane LeBlanc to senior vice vice president/branch manager of the president; Melissa Haines to assistant president; branch manager Matthew Indian Lake office, and Becky Rogers vice president; Sean Short to electronic Creekmore was promoted to a bank- was named as assistant vice president/ banking services officer; Kristie Gross ing officer; and Cameron Robinson branch manager of the Broadway to senior loan coordinator banking of- was elevated to a branch manager and office. ficer; and Ben Berglund to administra- banking officer. tive officer, network administrator II. United Community Bank, Lenoir ServisFirst Bank, City, has appointed mortgage offi- Paragon Bank, Memphis, has Nashville, has promot- cer Joy Hutsell-Smith to the Tellico named Teresa Beach as a mortgage ed Bradford Vieira to Village branch of UCB. Smith joined loan consultant. Beach previously serve as president for UCB following the merger with First worked at Commercial Bank & Trust ServisFirst Bank in Ten- National Bank. She has worked in the Co., where she began in the mortgage nessee. Patrick Sims was mortgage industry since 1997 begin- department and became a mortgage named as vice president Sims ning with a family-owned business. loan originator. of private banking and banking center manager of the firm’s Wilson Bank & Trust, Lebanon, Pinnacle Financial new Palmer Plaza, Nashville, 1801 West has named Barbara Sherrell as man- Partners, Nashville, End Avenue, opening January 2016. In ager of Gladeville’s branch office. has named Nancy addition, the bank named Cory Dell as Cody Wilkins was named as a vice Benskin as a senior assistant vice president, cash manage- president/commercial lender. ■ vice president and fi- ment officer in Nashville. nancial advisor. Previ- ously, Benskin served Benskin as a senior vice pres-

58 THE TENNESSEE BANKER | January/February 2016 Community Corner

First National Bank of Pulaski ilies in Bradley County. The donation anniversary year of the Scott County Donated to the Humane Society was made as part of FSG Bank’s com- Imagination Library. Scott County First National Bank of Pulaski in mitment and support of community Imagination Library serves over 1,300 Fayetteville made a donation to the organizations and as one of their grand local children each month; while the Humane Society of Lincoln County opening charities from the new Keith books are free to the families, the last fall. Since the funds were designat- Street branch. “The Care Mobile pro- program relies on sponsorships for the ed for operations at the Fayetteville gram provides medical care to Bradley purchase and shipping of the books. Animal Shelter, the bank challenged County children right at their school UCB alone has ensured that over the community to assist the Shelter with two goals: preventing the spread 13,000 local children have received with a donation. of contagious disease to other students free, age-appropriate, high-quality and reducing the time a sick child has to books in the mail through their spon- First National Bank of Middle be absent from school,” explained Jane sorship. Tennessee Raised Funds for Kaylor, president and CEO of Ronald American Heart Association Mc Donald House Charities of Greater U.S. Bank Foundation Gave The employees of First National Chattanooga. $2,000 Grant to Hawkins Bank of Middle Tennessee, McMin- Habitat for Humanity nville, made a $3,500 donation to National Bank of Tennessee U.S. Bank Foundation, through the American Heart Association last Honored J.L. Austin by Donating their branches in Rogersville, con- fall after holding many fundraising to Alzheimer’s of Tennessee tributed a $2,000 grant to Hawkins initiatives throughout the summer. The employees of National Bank Habitat for Humanity last fall. First National Bank employees be- of Tennessee, Newport, presented a came involved with the AHA after check of $500 in memory of J. L. Aus- Wilson Bank & Trust Sponsored one of their own underwent a heart tin to Alzheimer’s of Tennessee. One Upper Cumberland Senior Expo valve replacement in 2007 and again of the presenters was Alexiza Austin, Wilson Bank & Trust, Lebanon, in 2015 when the valve required re- great-granddaughter of J. L. Austin. was a new sponsor for 2015 Upper placement. Gail Youngblood said she Cumberland Senior Expo, held in was diagnosed with a defective heart Pinnacle Bank Contributed Cookeville in late October. “Wilson valve, and she knows heart disease is $3,000 to Future Farmers Bank & Trust is all about serving peo- the number 1 killer of women. But of America in Tennessee ple and investing in the community. Youngblood says she is taking specific Pinnacle Bank, Nashville, has con- We are proud to have this partnership steps to ensure she is not one of them. tributed $3,000 in support of secondary with Upper Cumberland Area Agency “We (are) grateful to First National agricultural education programs and on Aging and Disability,” stated Janie Bank and all of their employees who, Future Farmers of America in Tennessee. Pedigo, marketing assistant, for WBT. year after year, put so much time Lee Campbell, area manager for Pinna- “We love working with seniors.” The and energy into raising money for cle Bank, joined with Raymond James bank has expanded its presence in the American Heart Association and Financial Services advisor Joe Comer to the region with a permanent office bringing awareness to the cause,” said make the presentation that will allow building in Cookeville set to open in Lauren Harris, regional director for Tennessee FFA to use the undesignated January. Pedigo encouraged people to the Middle Tennessee Chapter of the dollars where they can benefit students visit their locations and for seniors to American Heart Association. most. take part in services they offer such as the Solid Gold program for people FSG Bank Donated $2,500 United Cumberland Bank age 50 years and older. ■ to Ronald McDonald House Recognized as 10-Year Sponsor Cleveland’s FSG Bank, N. A. mar- for Scott County’s Imagination ket executive Barbara Baxter present- Library ed a $2,500 check to Ronald Mc- In 2015, United Cumberland Bank, Donald House Charities of Greater Oneida, was recognized, thanked for Chattanooga in support of the Ronald their continued support, and designated McDonald Care Mobile serving fam- as a 10-year sponsor during this 10th

January/February 2016 | THE TENNESSEE BANKER 59 Employment Opportunities

and government residential loans based on secondary insurance, long term disability, and 401(k). Qualified POSITION WANTED market guidelines; interviews loan applicants and execute candidates may submit their resume via e-mail to HR@ 1510-4 Compliance/Risk Officer loan applications and gathers needed income, asset, and cbtcnet.com. Commercial Bank and Trust Company is Experienced banker currently seeking a position as a credit docs; and effectively communicates with all parties an Equal Employment Opportunity Employer. Compliance/Risk Officer, Test/QA Analyst or a similar while following through during the loan process to ensure operations position with a financial institution in timely closings. Candidates should have a minimum Nashville, Tennessee. Previously worked for Bankwest of 3 years’ originations experience and the ability to 1509-11 Mortgage Originator in Perth, Western Australia for around 8 years in var- demonstrate last 12–month origination volume. Must Commercial Bank and Trust Company is seeking ious positions. Currently hold an associates degree in possess extensive knowledge of all laws and regulations a Mortgage Originator in the Memphis area. This Business Management and completing a bachelor’s related to mortgage lending, ensuring compliance with non-exempt position reports to the Chief Credit legal and regulatory requirements, FHA, VA, THDA, RD, Officer. Knowledge of RESPA regulations and other degree in Economics due in Dec. 2015. Contact Mat- and agency guidelines. Base plus commission. Qualified regulations pertaining to mortgage lending is required, thew Barlas at [email protected] candidates can email their resume to Penny Powlas at as well as sales ability, communication skills, tact, and [email protected]. EOE. M/F/D/V public relations expertise. Duties: Originates mortgage loans. Calls on realtors and builders. Takes mortgage POsitions AvailablE loan applications and assists in helping the proces- 1510-2 Commercial Lender sor with the applicant if required. Cross sells bank 1512-5 Agency Marketing Officer A Knoxville based community bank is seeking a commer- products or guides the customer to new accounts or Title Center of the South, LLC, located in Brentwood, cial lender. This position develops and maintains new other loan opportunities. Keeps current on mortgage Tennessee is seeking an energetic Agency Marketing commercial loan business in the market area. Retains and products and rates. Interviews customers to assess Officer. Help us continue to be a leader in the market strengthens current relationships while seeking to develop their individual needs. Figures Good Faith Estimates. place by developing and maintaining relationships new business through various channels such as cross- Completes exception reports for each individual corre- with banks, mortgage lenders, real estate attorneys, sales and working referrals. The incumbent will analyze spondent. Our Bank offers full benefits including med- builders, and realtors. The Agency Marketing Officer applicant’s credit history and loan repayment capability. ical, dental, vision, health savings accounts, flexible will be responsible for the management of affiliat- Negotiates credit terms, such as loan repayment methods spending accounts, life insurance, long term disability, ed agents and relationship building in Tennessee. and collateral specifications. Actively participates in local and 401(k). Qualified candidates may submit their Successful candidates will have a minimum of 5 to business and community events. Candidates should have resume via e-mail to [email protected]. 10 years of experience in title insurance, real estate, bachelor’s degree in business, finance, or related field or Commercial Bank and Trust Company is an Equal mortgage loan and/or banking sales. Must be able to equivalent experience plus 5 years previous commercial Employment Opportunity Employer. make presentations, lead discussions, analyze issues, lending experience. Proven track record of managing and implement solutions. Must be self-motivated and relationships and developing new business. Knowledge be able to work autonomously. A 4-year degree or of lending policies, procedures, and regulations. Strong 1509-4 Vice President Lending equivalent training and experience and travel up to financial analysis abilities, solid credit administration Job Summary: Under general supervision, but in accor- 60% of the time are required. Interested candidates skills, excellent communication skills, and sales ability dance with established lending policies and procedures, should apply at www.invtitle.com/careers. The Agency a must. Qualified candidates can email their resume to receives and reviews application for consumer and com- is an equal opportunity employer. As such, the Agency Penny Powlas at [email protected]. EOE. M/F/D/V mercial credit. Meets with applicants to explain credit offers equal employment opportunities without regard policies and to obtain additional loan documentation. to race, color, religion, sex (including pregnancy), Assembles loan applications and approves loans that national origin, age, disability, genetic information, 1509-12 Trust Accountant meet established lending criteria and are within approv- veteran status and other protected class characteristics. Commercial Bank and Trust Company is seeking a Trust al lending limits. Presents loan requests above lending Accountant in the Paris area. This non-exempt position limit to senior loan officer and/or other appropriate reports to the Trust Officer. An Accounting degree, ability groups. Assures compliance with all Bank policies and 1511-7 Consumer Loan Officer to communicate well with others, computer proficiency, procedures, as well as, all applicable state and federal Qualified candidate must have minimum of five years ability to perform Internet research, basic understanding banking regulations. Primary Duties include: Manage consumer and small business lending experience; of investment securities, tact, and public relation expertise commercial loan portfolio of $20 million to $40 million. Bachelor’s Degree or higher in business/finance or are required. Duties: Post and maintain Trust Ledger. Develop new loan relationships to maintain and grow advanced banking education is preferred. Candidate Reconcile cash daily as well as bank and brokerage loan portfolio; Establish and maintain total banking responsible for developing new business/customers, Statements. Pay bills for trust, estate, and agency accounts. relationships (Loans, Deposits, and other financial underwriting, structuring and closing consumer loans; This includes ACH payments and check payments to needs) with customers. Evaluate customer’s financial maintaining and servicing existing portfolio. Must beneficiaries throughout the month as well as payroll needs and make recommendation of services available. possess excellent oral/written communication skills; for sitters and other household help. Update market Prepare proper documentation to facilitate the identified proficient computer skills, market bank’s products/ values on investment securities and executes investment needs. Actively pursue new customers by making calls services and represent bank through participation in trades as needed when approved for rebalancing. Set up and visits to potential customers. Make business devel- local community events. Qualified candidates only; new accounts, new assets, new Person and Entity Files opment calls to existing customers to ensure our services send resume to [email protected]. Tennessee State (PEFs), transaction ticklers, and beneficiary distributions. are meeting their needs. Actively participates in loan Bank is an Equal Opportunity Employer of women, Complete CIP Forms as needed and run OFAC reports. committee meetings and in community programs. Must minorities, protected veterans and individuals with Promptly update real estate log with regard to insurance comply with the SAFE Act requirements in registering disabilities. reviews, pest control, real estate taxes, and inspection with the national Mortgage Registry. Verifying that all completion. Timely payment of estimated tax payments applicable federal regulations are compiled within the and assists with 1099 review and other tax related process of daily job functions. Complete required yearly 1510-3 Mortgage Loan Originator documents. Process and reconcile formula fees monthly. training with regards to all federal regulations. Follow A Knoxville based community bank is seeking a Update and input trust committee logs, including but not the requirements of the Bank’s compliance and Bank’s mortgage loan originator. This position develops and limited to opened and closed accounts, annual review and Secrecy Act/Anti-Money Laundering policies including maintains new mortgage loan business in the market 60-day review checklist, and life insurance logs. Prepare but not limited to reporting of any suspicious activity to area. Retains and strengthens current relationships and File court reports including Initial Inventories and Ac- the Bank Secrecy Act Officer. Eligibility Requirements: while seeking to develop new business through various countings. Correspond with Beneficiaries as needed. Our Bachelor of Science degree preferred with Accounting channels such as cross-sales and working referrals. Bank offers full benefits including medical, dental, vision, or Finance emphasis; 5 years previous banking expe- The incumbent will originate quality conventional health savings accounts, flexible spending accounts, life rience in Commercial Lending required with indirect

Tennessee banks and associate members may list positions free-of-charge as a benefit of their membership in the Tennessee Bankers Association. Those interested in placing an ad or replying to position openings (refer to position number) should direct their inquiries to: Penny Powlas - [email protected], Tennessee Bankers Association, 211 Athens Way, Ste 100, Nashville, TN 37228-1381 • 1-800-964-5525 or 615-244-4871. View more positions at TNBankers.org/products/jobbank.

60 THE TENNESSEE BANKER | January/February 2016 experience required; Exceptional customer service 1508-2 Bank Regulatory Compliance for independent SAR investigations, evaluation of qualities required. Southern Heritage Bank is an Equal Consultant multiple systems for functionality and assisting in audit Opportunity Employer of women, minorities, protected As a growing CPA firm specializing in financial insti- exams/preparations. Must possess strong communi- veterans and individuals with disabilities. Please email tutions, Crowell & Crowell, PLLC is searching for a cation, analytical, problem-solving and organizational your resume to [email protected] or regulatory compliance consultant to serve clients in skills; proficiency in Microsoft Office, be able to work fax your resume to 423-479-7535, attention Human Tennessee. Compliance consultant’s responsibilities will independently and able to commute to offices within Resources. include: Assessing clients for compliance with laws and a 50-mile radius and continuing education locations. regulations; Providing value added feedback to senior Excellent benefits page (employee only medical, dental, management; Report preparation and communication of vision, group life, disability paid at 100%) and much 1508-11 Mortgage Loan Originators findings and recommendations; Participation in meetings more. Qualified candidates only please submit resume United Community Bank is seeking experienced Mort- with management; Timely research and resolution of to [email protected]. Tennessee State Bank is gage Loan Originators for the Knoxville area. NMLS # detailed client questions; and Maintaining knowledge an Equal Opportunity Employer of women, minorities, 421841. Why work with us: Aggressive compensation of new and ever-changing laws and regulations. Qualifi- protected veterans and individuals with disabilities. package; We are a Lender offering Freddie/Fannie, cations include: Bachelor’s degree; Certified Regulatory FHA, VA, USDA, THDA, Portfolio Loans including Compliance Manager (CRCM) certification a plus but 100% Physician program; Processing, Underwriting, not required; Knowledge and experience working with 1505-2 Chief Executive Officer and Closing ALL in-house; In House Marketing federal banking regulations a plus but not required; Trust Company Bank, based in Memphis, TN, is recruit- Support and a Personalized Loan Officer website at Detail oriented, analytical and ability to work on mul- ing a chief executive officer. The duties and responsi- no cost to you. EEO is the Law. United Community tiple projects a must; Ability and willingness to travel; bilities of this position include, but are not limited to, Bank is an Equal Opportunity Employer. Please remit Excellent written and verbal communication skills; Strong overall direction and administration of programs and resume with salary history to [email protected]. interpersonal skills; Proficient in Microsoft Office. We services provided by the bank. CEO will ensure that are looking for candidates with excellent organization all aspects of the bank’s activities are commensurate and time management skills, who like to be challenged with the best interests of the shareholders, customers, 1508-10 Commercial Lender and have a great customer service mindset! Crowell & employees, and the public. The CEO will report to the INSOUTH Bank, Brownsville TN Region, is seeking Crowell, PLLC offers competitive compensation based on board of directors and the executive committee. The a qualified Lender to service community market with experience, benefits package, and paid time off. For more CEO will aspire to provide the highest level of relations primary focus on the Madison County TN Market. information on Crowell & Crowell, PLLC, please visit and service to the directors, officers, employees, and Bachelor’s degree in business, finance, or related field our website at www.crowellandcrowell.com. Qualified customers of the bank and will ensure compliance with or equivalent experience plus 5 years’ previous com- candidates please send resume, references and salary bank policies and procedures. The CEO is directly re- mercial lending experience, is preferred. Proven track history [email protected]. We are an EOE! sponsible for aspiring to attain all established employer record of managing relationships and developing new operational and financial goals. The precise services business. Knowledge of lending policies, procedures, of the CEO may be extended or curtailed by the bank and regulations. Strong financial analysis abilities, 1507-7 Mortgage Loan Processor from time to time. Please send responses to: Thomas solid credit administration skills, excellent communi- Bank of Tennessee has two openings for the position of Jackson (Jock) Weaver, III, Chairman, Trust Company cation skills, and sales ability a must. Qualified can- Mortgage Loan Processor. Positions are responsible for Bank, 766 South White Station, Suite 5, Memphis, TN didates can e–mail their resume to human.resources@ the processing, administration and closing of mortgage/ 38117; e-mail [email protected]. insouth.com with “Last Name, First Name > Loan real estate loans through activities such as processing loan Officer 20150806” in subject line. EOE. M/F/D/V documentation by verifying the accuracy of completion, 1505-1 Chief Financial Officer setting up new accounts, maintaining loan records and Trust Company Bank, based in Memphis, TN, is recruit- files. Candidates will possess a High School diploma or ing a chief financial officer. The duties and responsi- 1508-3 IT Audit Associate GED. At least one (1) year of prior related experience bilities of this position require the maintenance of all IT Audit Associate responsibilities will include: Plan preferred. Excellent compensation and comprehensive accounting records and performance of all accounting and conduct IT engagements of various clients, includ- benefit packages offered. For immediate consideration, functions. Additional responsibilities include, but are ing SEC registrants; Supervise the IT staff assigned please forward resume to: jjudson@bankoftennessee. not limited to: EOM closing entries and accruals; to engagements; Assist in development of hourly com. Human Resources, Bank of Tennessee, P.O. Box board reports, call report; holding company books using budgets and fee analysis; Identify and communicate 4980, Johnson City, TN 37602, Fax 423-279-3055. EEO/ QuickBooks and FRB reports; All G/L and “on-us” accounting and auditing matters to Managers and AA/M/F/Vets/Disabled. bank reconcilements; ALCO reports using Plan Smith Partners; Prepare written reports for submission to software; liquidity analysis/ratios, annual budget— audit committees, including findings, recommended three-year forecast by branch with G/L account detail actions and management’s responses for corrective 1507-4 Client Program Analyst and assumptions; investment securities transactions, actions; Oversee and provide consulting services for Affinion Group is seeking a Client Program Analyst. pledges, etc; troubleshoot out-of-balance conditions assigned clients; Develop new client relationships This position will be focused on supporting the ongoing bank wide; A/P; payroll using Paychex software; subsid- and maintain existing client relations. Qualifications needs of our clients due diligence requests and questions iary bookkeeping using QuickBooks; and consolidated include: Mature professional, with strong written and for Affinion Benefits Group. Additionally, this role will financials. Please send responses to: Thomas Jackson verbal communication skills; Minimum Bachelor’s work with the Director across all Affinion Benefits Group (Jock) Weaver, III, Chairman, Trust Company Bank, 766 degree in information systems, accounting or both; internal departments to further enhance and improve South White Station, Suite 5, Memphis, TN 38117; CISA certification or candidate required. CPA, CIA, our infrastructure and ongoing management of our due e-mail [email protected]. ■ CISSP or CITP a plus but not required; Minimum two diligence/vendor management approach with clients.To year’s experience in IT audit; Proficiency in Word, Ex- find out more about Affinion Group, please feel free to cel, Adobe and Outlook as needed to prepare reports, visit our website at: http://www.affiniongroup.com/. All audit work papers etc.; Possess strong organization, applicants can apply directly at https://xjobs.brassring. supervisory and time management skills; Strong work com/TGWebHost/jobdetails.aspx?partnerid=26027&sit ethic and self motivated; Willingness to be challenged; eid=5343&AReq=497BR. Adaptability to provide new services as needs arise for clients; Strong human relation skills to maintain satisfactory relationship with auditees. We are looking 1507-3 Bank Secrecy/Security Analyst for candidates with excellent organization and time Tennessee State Bank has an immediate opening for a management skills, who like to be challenged and Bank Secrecy/Security Analyst at its Corporate location in have a great customer service mindset! Competitive Pigeon Forge. Successful candidates will have a Bachelor’s salary based on experience. Financial institutions degree; advanced banking degree preferred. Minimum experience a plus! Great Salary & Benefits + Growth of five years banking experience, knowledge of JHA core Opportunities are available! Qualified candidates banking systems and Yellow Hammer BSA, minimum 3 please send resume, references and salary history to years’ experience with BSA, OFAC, AML, and USA Patriot [email protected]. We are an EOE! Act. CAMS and CFE preferred. Candidate responsible

January/February 2016 | THE TENNESSEE BANKER 61 Professional Development Calendar

January 20, 21, 22 March 7, 8, 9, 10 April 13 2015-2016 Senior Lender Forums Tennessee Deposit Account Administration NEW Asset Based Lending – Session 2 of 3 Jackson, Nashville, Kingsport, Knoxville TBA Barrett Training Center, Nashville TBA Gilliam Board Room, Nashville March 8 April 21 January 26, 27, 28 Young Bankers Division Day on the Hill 2015-2016 Senior Human Resources CEO Forums – Session 1 of 3 Tennessee State Capitol, Nashville Forums – Session 2 of 3 TBA Gilliam Board Room, Nashville March 22 TBA Barrett Training Center, Nashville January 26 & 27, 27 & 28 NEW 2015-2016 Senior Bank Marketing April 24–26 Fundamentals of Compliance Director Series – Session 2 of 3 Leadership Convention Knoxville, Nashville TBA Barrett Training Center, Nashville Hilton Knoxville Hotel, Knoxville February 1-3 March 22, 23, 24 April 26 The Southeastern School of Advanced Basic IRA Seminar FDIC - Directors’ College/ SM Commercial Lending Knoxville, Nashville, Jackson Banker Outreach Program TBA Barrett Training Center, Nashville March 24 Airport Marriott, Nashville February 4 & 5 Introduction to Banking April 27, 28, 29 Essentials of Commercial Lending TBA Barrett Training Center, Nashville Basic Personal & Business Tax Return TBA Barrett Training Center, Nashville March 29 & 30 Analysis February 9 Human Resources Conference Knoxville, Nashville, Jackson NEW In-Bank Training: How to Train Embassy Suites Hotel & Conference Center, May 3 Staff Using Bank Policies, Procedures, Murfreesboro Branch Management Series Forms and Disclosures March 30 – Session 2 of 4 TBA Barrett Training Center, Nashville Branch Management Series TBA Barrett Training Center, Nashville February 9, 10, 11 – Session 1 of 4 May 4 CFO/Controller Forums – Session 1 of 3 TBA Barrett Training Center, Nashville 2015-2016 Retail Banking Officer TBA Gilliam Board Room, Nashville March 31 Forums – Session 3 of 3 Februar y 17 2015-2016 Retail Banking Officer Forums TBA Barrett Training Center, Nashville NEW Writing Effective Credit – Session 2 of 3 M a y 9-11 Memorandums TBA Barrett Training Center, Nashville Washington Conference TBA Barrett Training Center, Nashville April 1 Marriott Marquis, Washington, D.C. IT/Operations/Information Security Officer February 18 May 10 Forums – Session 1 of 3 2015-2016 Senior Compliance Officer IT Audit for Financial Institutions Forums – Session 2 of 4 TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville April 5 & 6 May 11, 12, 13 February 24 BSA/AML Compliance School 2015-2016 Senior Lender Forums – Legislative Reception Airport Marriott, Nashville Session 3 of 3 War Memorial Auditorium, Nashville April 5 & 6 TBA Gilliam Board Room, Nashville Strategic Technology & Operations February 25 & 26 May 16, 17, 18, 19 Credit Conference Conference Embassy Suites Hotel & Conference Center, Selected Credit Compliance Omni Hotel, Nashville Murfreesboro Jackson, Nashville, Knoxville, Kingsport March 1 A p r il 11 May 22-27 NEW Writing Compliant NEW Secured Lending: The Southeastern School of Commercial SM Real Estate Evaluations Internally Protecting the Bank’s Security Interest Lending TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville M a r c h 6 -11 April 12 May 24 The Southeastern School of Consumer Loan Assistant and Loan Processor 2015-2016 Senior Compliance Officer CreditSM Workshop Forums – Session 3 of 4 TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville

62 THE TENNESSEE BANKER | January/February 2016 May 24, 25, 26 August 31 October/November TBD CEO Forums – Session 2 of 3 Branch Management Series Young Bankers Division Leadership TBA Gilliam Board Room, Nashville – Session 3 of 4 Luncheons TBA Barrett Training Center, Nashville Cookeville, Chattanooga, Jackson, June 2 Kingsport, Knoxville, Memphis, Nashville NEW 2015-2016 Senior Bank Marketing September 1 Director Series – Session 3 of 3 2016-2017 Retail Banking Officer Forums November 2 Credit Risk Rating Process: TBA Barrett Training Center, Nashville – Session 1 of 3 TBA Barrett Training Center, Nashville Non-Accrual Recognition June 5-7 and Problem Asset Administration 126th TBA Annual Meeting September 12, 13, 14, 15 TBA Barrett Training Center, Nashville Belmond Charleston Place, Charleston, S.C. BSA/AML Compliance Management Kingsport, Knoxville, Jackson, Nashville November 3 June 22, 23, 24 Credit Culture: CFO/Controller Forums – Session 2 of 3 September 19 & 20, 21 & 22, 27 & 28 What is Your Bank’s Culture? TBA Gilliam Board Room, Nashville Compliance with Federal Lending TBA Barrett Training Center, Nashville Regulations July 17-22 Nashville, Knoxville, Jackson November 14 & 15, 17 & 18 SM The Southeastern School of Banking Real Estate Lending Compliance September 20 & 21 I & II Knoxville, Nashville Belmont University, Nashville The Southeastern Institute for IRA Training Franklin Marriott Cool Springs, Franklin November 15 July 22 Branch Management Series IT/Operations/Information Security September 21, 22, 23 – Session 4 of 4 2016-2017 Senior Lender Forums Officer Forum – Session 2 of 3 TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville – Session 1 of 3 TBA Gilliam Board Room, Nashville November 16 August 8 2016-2017 Retail Banking Officer September 26, 27, 28, 29 NEW Commercial Real Estate Lending Forums – Session 2 of 3 EVENING New Accounts in Tennessee Issues in Today’s Economy TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville Jackson, Nashville, Kingsport, Knoxville November 16 September 27, 28, 29 August 9 HMDA Reporting and Update NEW How to Craft an Effective CEO Forums – Session 3 of 3 TBA Barrett Training Center, Nashville Commercial Loan Write-Up and Loan TBA Gilliam Board Room, Nashville Committee Presentation Skill Building November 17 & 18 October TBD Techniques Bank Security Trust and Wealth Management Conference and Risk Management Conference TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville Nashville Airport Marriott, Nashville August 9 October 4 & 5 November 29 2015-2016 Senior Compliance Officer Compliance Conference Call Report Preparation Forums – Session 3 of 4 Nashville Airport Marriott TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville October 19, 20, 21 December 1 August 11 CFO/Controller Forums – Session 3 of 3 2016-2017 Senior Human Resources 2015-2016 Senior Human Resources TBA Gilliam Board Room, Nashville Forums – Session 1 of 3 Forums – Session 3 of 3 October 21 TBA Barrett Training Center, Nashville TBA Barrett Training Center, Nashville IT/Operations/Information Security Officer December 6, 7, 8 August 11 & 12 Forum – Session 3 of 3 IRA Advanced Update and Review Internal Bank Audit TBA Barrett Training Center, Nashville Knoxville, Nashville, Jackson and Risk Assessment School October 25 & 26 TBA Barrett Training Center, Nashville Bank Directors Retreat August 15, 16, 17, 18, 19, 24, 25 Franklin Marriott Cool Springs, Franklin Membership Meetings Chattanooga, Manchester, Nashville, October 26 & 27 Jackson, Memphis, Kingsport, Knoxville Independent Bankers Division Convention NOTE: While this calendar represents Franklin Marriott Cool Springs, Franklin August 23 & 24 current programs for 2015-16 scheduled by Training the Credit Analyst October 27 TBA at print time, occasionally other “hot TBA Barrett Training Center, Nashville NEW Commercial Real Estate Analysis: topics” are added to the calendar throughout August 25 & 26 Income Producing Real Estate the year. Visit www.TNBankers.org/calendar Basic Consumer Lending TBA Barrett Training Center, Nashville for the most current information about TBA Barrett Training Center, Nashville TBA events and programs.

January/February 2016 | THE TENNESSEE BANKER 63