HARVARD BUSINESS REVIEW POLSKA PRESENTS PKP Energetyka – a case study Managing change in the digital age EDITOR-IN-CHIEF GRAPHIC DESIGNER, DTP Paweł Kubisiak Alicja Gliwa CONTENT EDITOR PRODUCTION MANAGER Katarzyna Koper Marcin Opoński EDITORIAL ASSISTANT PROOFREADING Urszula Gabryelska Andrzej Retkiewicz AUTHORS MEDIA & MARKETING Tomasz Besztak SOLUTIONS DIRECTOR Ryszard Bryła Ewa Szczesik-Czerwińska Friederike Fabritius Phone no. 664 933 232 Paweł Górecki Beata Górniak ENGLISH VERSION Anna Hyży Marek Kleszczewski TRANSLATOR Katarzyna Koper Łukasz Łyp Stanisław Kubacki Paweł Kubisiak PROOFREADER Régis Lemmens Sue Sheikh Paweł Majka Ian Spriggs Hubert Malinowski Marek Mazierski Agnieszka Nosal Piotr Obrycki Robert Ryszkowski Marek Szumlewicz Filip Szumowski Mateusz Żurawik All rights reserved. This content cannot be copied, distributed or archived in any physical or digital form without the publisher’s consent. Quoting parts of articles or their reviews in any printed or digital form without the consent of the publisher (ICAN Spółka z ograniczoną odpowiedzialnością Sp.k.) is a copyright violation. ICAN Institute PKP Energetyka al. Niepodległości 18 ul. Hoża 63/67 02-653 Warszawa 00-681 Warszawa e-mail:
[email protected] [email protected] www.ican.pl www.pkpenergetyka.pl Managing change in the digital age 2 Laying the ground for change 34 Next station: Digitization The process of change is a huge challenge for From support process automation to the AI support both leaders and employees of the transformed for railroad grid network and distribution network organisation. That is why the board implemented monitoring, digitisation converts data dispersed its programme of change using existing staff as far throughout a company into an operationally and as possible, only bringing in new staff in areas commercially meaningful information stream.