This pamphlet is for those who don't yet have a Rav-Kav

From Friday, March 7 2014 5 Adar II

Only Rav-Kav Dear Travelers, From Friday, March 7 2014 (5 Adar II), transfer fares in Jerusalem will only be possible through the Rav-Kav. Paper travel tickets will permit one trip only, without the possibility of transferring between the different modes of transportation. If you still don't have a Rav-Kav - now is the time to get one!

Rav-Kav: Israel's travel card, both smart and convenient! Rav-Kav is a "smart card" which you may load with a travel fare contract*. The smart chip in the card will adjust the price of fares to the personal data and will provide you with the discounts you are entitled to. Free transfer between most modes of transportation in the Jerusalem area will be possible only through the Rav-Kav, and is valid for 90 minutes from the time of initial validation. Please note! The Rav-Kav is a personal card and is not transferable. The Rav-Kav may be reloaded; it does not have to be replaced. Loaded appropriately, you may use it for all modes of public transportation in Israel.

*What is a fare contract? A fare contract is the content loaded into the smart card: a one-time fare, a multiple-entry ticket or Chofshi Chodshi contract One out of three: Which type of card is best for you? You have a choice of three types of travel cards: Personal Rav-Kav - the smartest card in town The most recommended and worthwhile choice for travelers who use public transportation • A personal card issued free of charge, which may not be transferred and which may be reloaded. • Loading options: Chofshi Chodshi, multiple-entry tickets or one-time fares. • Includes your personal particulars - name, ID number, photograph and eligibility for discounts (senior citizen, student, youth, National Insurance Institute eligibility). • Lost your card? Please visit the service station of the operator from whom you acquired your fare contract in order to be issued a new card which will reinstate the balance and data. You may acquire a Rav-Kav at the issuing stations of the public transportation operators in Jerusalem which are located across the city

Anonymous Rav-Kav - without identifiable information • An anonymous smart card issued for a one-time payment of 5.00 NIS. • Loading options: A multiple-entry ticket granting a 20% discount, or a one- time fare. • A Chofshi-Chodshi contract may not be loaded. • Unlimited reloading. • Since identifiable information is not included, there is no eligibility for discounts. • In case of loss, unused fares cannot be refunded. An anonymous Rav-Kav may be purchased in buses and at the Egged public ticketing offices in the Jerusalem Central Bus Station or through information representatives operating throughout Jerusalem A paper ticket - for a one-time ride • A paper ticket allows you a one-time ride only. • From Friday, March 7 2014 (5 Adar II), the ticket will be valid for only a single ride, without the possibility of transferring (within 90 minutes) between the different modes of transportation. The ticket may be purchased in buses and through ticket-issuing machines at the Light Rail stations How can you get the Rav-Kav that suits your needs?

Personal Rav-Kav - Anonymous Rav-Kav - the smartest card in town without identifiable 1. Bring along your ID card or passport. information If you are eligible for a discount* - you 1. Purchase must present the appropriate document. the Rav-Kav from the bus driver or at sales points located across 2. Visit one of the issuing stations for the the city for a one-time cost of NIS 5.00. public transportation operators located 2. Acquire across the city. (A list of issuing stations your new anonymous Rav-Kav. appears on the back of the pamphlet.) 3. Load the Rav-Kav with a multiple-entry 3. Fill in your personal information in the ticket granting a 20% discount, or a one- registration form. (To save time, you may time fare. download the form at egged.co.il and 4. Enjoy the ride....and reload as needed! come with a pre-filled form.) 4. Have photograph taken at the issuing station. 5. And....start enjoying your new personal Rav-Kav card! Please note - the card is for personal use only and is not transferable. 6. Load the Rav-Kav based on the appropriate travel fare contract (Chofshi Chodshi, multiple-entry ticket or a one- time fare). 7. Enjoy the ride....and reload as needed!

You may reload your personal or anonymous Rav-Kav in the following ways: By cash - In every bus, at the Egged public ticketing offices in the Central Bus Station in Jerusalem and through the ticket machines at the Light Rail stations. By credit card - At the Egged public stations at the Central Bus Station in Jerusalem and at the ticket machines at the Light Rail stations. ' '

Questions and Answers When, where, what, how much and how?

How is a Rav-Kav issued for Which documents should I bring children? to be issued a personal Rav-Kav? A child (up until the age of 16) must • Please bring your ID card or passport. come accompanied by a parent to one of the issuing stations, fill in the • Fill in the form requesting issue of a appropriate form and take a photograph. smart card. The identity card of the parent must be • The form may be downloaded in brought to the station, along with the ID advance at the Egged site (egged.co.il) attachment (showing the particulars of and brought pre-filled to the issuing the child). station. • Eligibility for discounts - documentation Until when is the Rav-Kav card confirming eligibility must be presented: students - a valid student certificate + valid? confirmation from the study institute; The Rav-Kav (both personal or senor citizen - ID card; youth - ID card anonymous) is valid and may be of a parent including the ID attachment reloaded for a period of 8 years from showing the registered particulars of the time of issue, after which a new card the child; National Insurance Institute must be issued. eligibility - confirmation of eligibility. Your personal Rav-Kav will be issued to you on the spot. What is the valid period of eligibility for discounts on a personal Rav-Kav? Eligibility for discounts on a personal Rav-Kav expires based on the personal data of the card owner, at which point the card reverts to being a regular Rav-Kav. (For example, at the end of 12th grade or the academic year.) * Are you eligible for a discount? The card will provide you with the discount automatically with each additional reload. To get the discount you must submit the appropriate documents regarding your eligibility when the Rav-Kav is being issued: students - a valid student certificate + confirmation from the study institute; senor citizen - ID card; youth - ID card of a parent including the attachment in which the child is registered; National Insurance Institute eligibility - confirmation of eligibility. Questions and Answers Ongoing use of the Rav-Kav Everyone is in a hurry to get Where and how is the Rav-Kav I loaded my Rav-Kav at the Light to their destination.... loaded? Rail ticket machine. Is it valid for You may reload your personal or use in buses too? anonymous Rav-Kav The fare is valid for most modes of public By cash - In every bus, at the Egged transportation in Jerusalem - in buses and public ticketing offices at the Central Bus the Light Rail. Station in Jerusalem and through the In the Light Rail ticket machines at the Light Rail stations. By credit card - At the Egged public Who is eligible for discounts? Alighting passengers first ticketing offices at the Central Bus Station • Youth (till the age of 18 or completion of in Jerusalem and through the ticket 12th grade, whichever is later). Boarding passengers next machines at the Light Rail stations. • A student up until the end of the academic year. Will I be able to load my Rav-Kav • A senior citizen (women from the age of 60 and men from the age of 65). card for just a one-time ride? • A person declared eligible by the National From Friday, March 7 2014, you may load Insurance Institute. the Rav-Kav card with a minimum of two When the period of eligibility comes to rides. an end, the rides loaded to the Rav-Kav may not be used. Please apply to the Who should I contact in case of appropriate operator to receive a refund. a defect in or loss / theft of my personal Rav-Kav card? I am old enough to be eligible for You should contact the service station the senior citizen discount. How of the public transportation operator can I exercise my rights? which issued your personal Rav-Kav card To have your user profile changed, please or contact any service station of the visit the service station of the public various public transportation operators transportation operator which issued you in order to get a new personal Rav-Kav the card, bringing your ID card with you issued. To restore the fare contract, separately contact the service stations of the operators from which you purchased the fare contract. For example: to restore the fare contract purchased at a Light Rail ticket machine, please contact the CityPass service center.

Every ride must be validated* • In buses - next to the driver • In the Light Rail - at the validation machines upon boarding the Light Rail *Validation - to pass the Rav-Kav card / paper ticket across / through the validation machine. Travel smart. Get there quick. Everyone is in a hurry to get to their destination....

In the Light Rail Alighting passengers first Boarding passengers next

Travel smart. Get there quick. This pamphlet is for those who don't yet have a Rav-Kav

For further information

Information representatives operating throughout Jerusalem

Call-Kav Helpdesk *8787

The community council near your place of residence

jet.gov.il / citypass.co.il / egged.co.il / egged-taavura.co.il

Fixed stations of issue a personal Rav-Kav

Egged: Jerusalem, the Central Bus Station opposite Platform 22; Sun-Thurs 7:00-19:00, Fri and Eves of Holidays 7:00-13:00 Jerusalem, the Rav Shefa Mall, Fl. 2; Sun-Thurs 8:30-20:30, Fri and Eves of Holidays 8:00-12:00 Jerusalem, Givat Massuah- Egged Terminal; Sun-Thurs 8:30-16:45 CityPass: Jerusalem, Binyan Clal, 97 Jaffa Street; Sun-Thurs 9:00-17:00, Fri and Eves of Holidays 9:00-13:00

Egged Taavura: Mevaseret - Harel Mall Photo Tzamtzam; Sun-Thurs 9:30-20:30, Fri and Eves of Holidays 9:30-13:00 Givat Ze'ev, 10 Kidron, Tza'atzuei Roni; Sun-Thurs 7:30-18:00, Fri and Eves of Holidays 7:30-14:00, Sat night: after Shabbat to 22:00 Ma'ale Adumim, municipality office at Kikar Kedem; Sun, Wed 19:00-14:30. Mon, Tues, Thurs 9:00-17:00, Fri and Eves of Holidays 9:00-13:00

During the month of March Rav-Kav issue stations will be reinforced For further information and a list of additional issuing stations please dial: 073-2331400