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Comarch for Telecoms Overview

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Comarch for Telecoms Overview COMARCH FOR TELECOMS OVERVIEW Comarch software helps telcos across the globe transform their operations in order to: increase revenue; increase business efficiency; simplify systems; cut costs; enhance the customer experience; and build new services and shorten their time to market. Our OSS and BSS products have been consistently listed on Gartner’s Magic Quadrant. We have also been recognized for our work in the telecoms industry by other analysts including, Forrester, Informa and Frost & Sullivan. COMARCH SPECIALISTS DESIGN, IMPLEMENT AND INTEGRATE IT PRODUCTS FOR TELECOMS COMPANIES ALL OVER THE WORLD TELECOMS OPERATING WITHIN INTERNATIONAL GROUPS CUSTOMER IMPLEMENTATION SCOPE End-to-end view of services with integrated Telekom Deutschland resource and service layers thanks to Comarch Resource & Service Inventory. Convergent billing for improved billing T-Mobile (formerly GTS) processes and shorter time to market for new services. Full automation of fault management tasks, T-Mobile Poland including correlation and handling trouble tickets. E-Plus, now owned by Transformation of network planning and Telefónica Germany design processes with Comarch OSS. Improved efficiency of network planning Telefónica Global and optimization processes in five Telefónica subsidiaries in Latin America. Better control of network operations with transport network management Telefónica O2 Deutschland & configuration, fault and performance mediation. Fault management, service monitoring and performance management multi-tenant Vodafone Group solution and tools for a single Vodafone Global NOC, managing the operator’s networks in several countries. Integrated Assurance & Analytics for mobile, fixed and cable networks & services in Vodafone Germany Vodafone Germany, including Vodafone Kabel Deutschland. Switching to process-driven infrastructure VF Kabel Deutschland and network management, with centralized inventory management and planning. COMARCH FOR TELECOMS OVERVIEW 3 Comprehensive BSS stack for mobile, Orange Luxembourg fixed and network services. Optimization of field service management for a network covering more than 300 000 Orange Poland square kilometers and more than 20 million subscribers. New billing system facilitating revenue management for new services X by Orange in the cloud for small and medium-sized enterprises (SMEs). Comprehensive solution for global NFV- based network services for enterprises, ngena based on Comarch BSS, OSS and assurance products. Support in entering the IoT / M2M market and becoming the leading M2M boutique A1 Telekom Austria Group provider in the CEE region thanks to Comarch IoT Connect. Support for network expansion for A1 Belarus the largest wireless operator in Belarus. Using Comarch IoT Connect to create STC a new IoT connectivity platform serving the Saudi market. B2B BSS system for a satellite Internet Thales Alenia Space service provider. Improved network reliability via unified “umbrella” assurance system for access MTS and core networks covering almost the entire territory of Russia. Improved network performance visibility Telenet Group with Comarch Performance Management platform. Rollout of OSS/BSS IT infrastructure covering Bitė Group major operational and business processes. 4 COMARCH FOR TELECOMS OVERVIEW FIXED AND MOBILE, TRIPLE AND QUADPLAYERS CUSTOMER IMPLEMENTATION SCOPE Support for development of next-generation Arqiva smart metering services thanks to Comarch UNITED KINGDOM OSS & assurance products combined with Managed Services. New sophisticated billing system extending dtms the supply chain with separate pricing of GERMANY services for individual customers. Golden Telecom Support for data mediation UKRAINE and interconnect settlements. Integrated BSS system for large enterprises and corporates, leading to streamlined KPN KPN customer experience, reduced costs and minimal investment risks. Support in launch of the world’s first 5G network with the help of Comarch products LG U+ from the Operations Support Systems and Intelligent Assurance & Analytics range. Improving the Efficiency and Quality of Megafon Field Operations with Comarch Field Service RUSSIA Management. Delivery of system handling interconnect agreements, covering current and future needs. Netia POLAND Implementation of Comarch Fault Management for reduced risk of network failures and improved service quality for customers. Support for Orange and T-Mobile infrastructure- NetWorkS! sharing initiative in Poland – planning and POLAND optimization of the “golden grid” network. Major transformation of the company’s NextGenTel BSS and OSS, supporting all business and NORWAY individual customers. COMARCH FOR TELECOMS OVERVIEW 5 Implementation of fully-fledged BSS system Plus Communications ready to serve first customers within ALBANIA 4.5 months. Support for the wholesale B2B activities Polkomtel with InterPartner Billing system for one POLAND of the biggest mobile telecom carriers in Poland. PTC – Public Telecommunication Mass-market business support systems Corporation (CRM, orders, billing and charging). YEMEN Enhancement of multi-service, SIMINN multi-technology and multi-vendor IT ICELAND environment and operations with Comarch BSS. Telegrosik Integrated BSS system handling subscribers POLAND of IP telephony (calling cards). TeleYemen Smart BSS system supporting YEMEN the development of converged telecom services. TCI Support for interconnect settlements IRAN with Comarch BSS. Transformation into a full MVNO and BSS Unleashed overhaul for three brands managed BELGIUM by Unleashed (Mobile Vikings, JIM Mobile and Stievie). 6 COMARCH FOR TELECOMS OVERVIEW CABLE/SATELLITE TV CUSTOMER IMPLEMENTATION SCOPE Helping a local cable operator to become Cable Onda customer-centric and maximize profits PANAMA with a new end-to-end BSS solution. Support for Germany’s largest broadcast and media industry service provider Media Broadcast in the rapid and efficient introduction of GERMANY new TV services (under the brand name freenet TV), based on DVB-T2. Deployment of a comprehensive billing Multimedia system replacing the various legacy systems POLAND of Multimedia’s daughter companies. BSS system supporting the successful simpliTV ORS launch of simpliTV digital terrestrial AUSTRIA TV services, within a very ambitious timeframe. Increasing operational efficiency via a centralized BSS system for multiple billing Grupo TVCable and customer care systems. ECUADOR Implementing a Field Service Management system to automate tasks in the field. Comprehensive BSS system supporting the Polish multi-play operator in pursuit Vectra of a product innovation strategy, through POLAND streamlining and facilitating the creation of new offers. ViaSat Customer experience improvement in a USA multi-partner model of field service delivery. OTHER CUSTOMER IMPLEMENTATION SCOPE Supporting the creation of an IoT SCSK ecosystem for Japanese enterprises JAPAN for a software provider. COMARCH FOR TELECOMS OVERVIEW 7 PRODUCT MAP STRATEGY, OPERATIONS SUPPORT FULFILLMENT ASSURANCE BILLING APPLICATION INFRASTRUCTURE & READINESS INTEGRATION & PRODUCT INFRASTRUCTURE MARKET / SALES MANAGEMENT CAMPAIGN MANAGEMENT PRODUCT MANAGEMENT APPLICATION PRODUCT CATALOG INTEGRATION FRAMEWORK CUSTOMER MANAGEMENT DIGITAL SELF SERVICE CRM FOR TELECOMS CUSTOMER ORDER CUSTOMER LOYALTY CONVERGENT BILLING MANAGEMENT MANAGEMENT SYSTEM API MANAGEMENT OSS/BSS DATA ANALYTICS SERVICE MANAGEMENT SERVICE CATALOG SERVICE ORDER CUSTOMER EXPERIENCE MANAGEMENT MANAGEMENT AI OSS SERVICE INVENTORY SERVICE FULFILLMENT MANAGEMENT CONTROL DESK SERVICE DESK SERVICE SERVICE SERVICE ACTIVATION QUALITY MONITORING MANAGEMENT SERVICE & RESOURCE ORCHESTRATION RESOURCE MANAGEMENT NETWORK PLANNING RESOURCE/NETWORK RESOURCE ORDER PERFORMANCE FAULT VOUCHER & TOP-UP MGMT & DESIGN INVENTORY MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT AUTO-DISCOVERY & RESOURCE CATALOG CONFIGURATION SELF-ORGANIZING NETWORK RECONCILIATION MANAGEMENT NETWORK CONSOLIDATION OSS MEDIATION BILLING MEDIATION FOR M&A FIELD SERVICE MANAGEMENT SUPPLIER/PARTNER PARTNER MANAGEMENT WHOLESALE BILLING ENTERPRISE ERP BI/DWH CYBER SECURITY CLOUD ABOUT COMARCH Since 1993, Comarch’s specialist telecommunications business unit has worked with some of the biggest telecoms companies in the world to transform their business operations. Our industry-recognized telco OSS and BSS products help telecoms companies streamline their business processes and simplify their systems to increase business efficiency and revenue, as well as to improve the customer experience and help telcos bring innovative services to market. Comarch’s customers in telecommunications include Telefónica, Deutsche Telekom, Vodafone, KPN and Orange. Copyright © Comarch 2019. All Rights Reserved [email protected] | telecoms.comarch.com.
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