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Keynote Presentation Duco Sickinghe, CEO At the heart of your digital lifestyle. Investor & Analyst Conference 2008 Mechelen, Belgium May 13, 2008 1 Agenda – Keynote MORNING SESSION 1. Our Company 2. Broadband internet 3. Telephony 4. Digital TV 5. Packs – bringing it all together 6. Telenet Solutions 7. Marketing, sales & care AFTERNOON SESSION 8. Our vision on mobile 9. Operational long-term projections & Strategy 2 Part 1 Our company 3 A fast evolving company We started with broadband and telephony HDTV & Hosting Telenet Mobile Launch iDTV PayTV Analogue TV BB Internet Telephony 1996 Aug 1997 Aug 2002 Dec 2003 Sep 2005 Aug 2006 Dec 2007 4 Our footprint + 1/3rd of Brussels Telenet Network Partner Network ▪ Our footprint equals Flanders region ▪ One language = characteristics of national market ▪ 2.8 million homes passed for broadband, telephony and mobile (= 55% of Belgium) ▪ 1.9 million homes passed for analog and digital television (= 38% of Belgium) 5 Our shareholders ▪ Listed on Euronext Brussels (TNET) ▪ Average daily volume: 273,608 ▪ Market cap: 1.7bn EUR 6 Strong brand image High-visibility campaigns Brand presence 7 Leading individual products Internet Telephony Television Broadband Fixed & Mobile Analog & Digital Transparent and competitive Superior and innovative Strong market position flat fee rate plans product with unique set of Speed leadership versus DSL Combined portfolio of fixed features, content and image and mobile quality 8 Care about our customers 100+ managers receive their annual incentive based on: 40% customer satisfaction, 40% operational performance and 20% managerial skills 9 Process-oriented organization ▪ Six sigma ▪ End-to-end responsibility ▪ Core process-driven organization versus vertical Product Development Customer Customer Network & Service Operations Needs Satisfaction Marketing To Sales Customer Services Business Business Objectives Order To Bill Achievements Bill To Cash Supporting Processes 10 Technological innovation and standards ▪ Telenet wide-band (EuroDocsis 1.0 > 2.0 > 3.0) # subs ▪ Voice over IP ▪ DVB and MHP later adopted by the US cable as True2Way ▪ Telenet constructed and further develops the information highway: ▪ > €1 billion in the Telenet network development ▪ > €50 million in research & development of iDTV ▪ > €4 million in research & development of WiFi 11 People and culture ▪ ‘Best people on the bus’ ▪ Balanced remuneration (customer satisfaction versus cash flow) ▪ Telenet growth generates employment: ▪ 1,600+ employees directly ▪ 1,000+ employees indirectly (subcontractors, call centers,…) 12 Flanders’ topology offers the best opportunities for cable Country % cable penetration % homes passed Flanders 90% 98% Netherlands 80% 96% Germany 45% 70% UK 20% 55% France 15% 35% 13 Source: internal regulatory analysis Outperforming the telecom sector European Telecoms Item Telenet Sector Revenue CAGR (2005 – 2010 cons) 10% 5% EBITDA CAGR (2005 – 2010 cons) 10% 4% EBITDA margin (2007) 48% 33% Operating FCF CAGR (2005 – 2010 cons) 17% 6% Operating FCF vs revenue (2007) 25% 18% 14 Source: broker reports The Belgian telecom landscape 14% 7% 52% 9% 17% Total market value = €8.8bn Mobile TelCo TV 4 billion euro 4 billion euro 0.8 billion euro 15 Cable is a guarantee for competition in absence of OLOs Technology market shares Dec 2007 (%) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% FI BE NL AT IE DK UK ES DT LU SE FR IT EL Incumbent OLO DSL Cable 16 Source: European Commission – Telecom update Dec 2007 Part 2 Broadband internet 17 Broadband penetration Currently no. 5, but still enough room for growth Broadband penetration Q4 2007 (% of population) 40% 35% +30% 30% 25% 20% 15% 10% 5% 0% PL PT IT IE ES AT EU27 DE FR LU BE UK FL SE NL FI DK 18 Source: European Commission – Telecom update Dec 2007 + internal analysis Broadband subscription price Belgian prices are on average in Europe, and… Broadband internet average subscription price Oct 2007 (EUR) 45 40 35 30 25 20 15 10 5 0 Norway United States Portugal Luxembourg Austria Turkey Belgium Greece Italy Ireland Netherlands France Denmark Sweden United KingdomSwitzerland Germany Finland 19 Source: OESO – Telecom update Oct 2007 Broadband max downstream speed …customers get more in return Highest downstream capacity offered by cable (MBps) 30 PLUS: ▪ Installation at your home 25 ▪ Free anti-spam and anti-virus 20 ▪ Quality customer care ▪ Bundled discounts 15 10 5 0 Norway Sweden Netherlands Belgium France Austria Poland Germany Canada Finland Luxembourg UK Austrialia Portugal Ireland Switzerland USA Denmark Spain 20 Source: OESO – Telecom update Oct 2007 Snapshot comparison within Europe France Item KPN NL Telenet BT UK Telenet Swisscom KPN NL Telecom Downstream (MBps) 8 3 4 8 10 5 6 Upstream (MBps) n/a 512 256 n/a 512 500 768 List price (€) 29.9 30.0 30.6 32.5 42.9 38.4 50.0 Price excl. VAT (€) 25.0 25.2 25.3 27.6 35.5 35.6 42.0 21 Source: company websites Broadband internet performance Market shares and subscriber base Market shares Q4 2007 (%) Subscriber base (000) BELGIUM BELGIUM 2% 8% UPC 37% 883 735 624 53% 2005 2006 2007 Telenet Belgacom Other DSL Other Cable 22 Telenet only present in 55% of country Source: ISPA Broadband internet comparison Low-tier Mid-tier High-tier 70 60 50 40 30 57.1 61.3 62.2 20 41.8 42.9 30.6 31.6 10 20.0 20.0 0 Comfort Express Turbo VDSL BasicNet Budget Light Go Plus Net Net Net Boost Downstream (MBps) 1 1 4 2 4 10 4 20 17 Upstream (KBps) 128 128 256 256 400 512 400 1024 400 Volume (GB) 1 0.4 2 1 12 12 30 35 30 23 Source: company websites + internal analysis Our internet products have been awarded “Best Buy” Light Telenet Comfortnet Telenet Standard Pack Standaard Telenet ExpressNet Plus Telenet TurboNet 24 Best in test Best buy Broadband internet performance Majority subscribes to >10MBps products Product tiers Q4 2007 (%) Net additions – annual (000) March 2007 March 2008 16% 20% 105 102 84% 80% 95 Low tiers Mid/High tiers Low tiers Mid/High tiers 2005 2006 2007 Mid/High: >10 MBps Low: <10 MBps 25 The internet is in real expansion In Exabites 988 ▪ 70% of bits created by 2010 will be by consumers +57% ▪ The rise of Web 2.0 technologies facilitates participation, creation and sharing, e.g. Blogs, Social networks, Sharing, Podcast, RSS ▪ 71% of all content on peer-to- peer networks is video 161 112 2004 2006 2010E 26 Source: McKinsey & Company The digital economy is driven by three factors New devices Performance +18% +22% • 500 million internet modems of which • Processing power doubles every year 60% on broadband • Ability to store and share information • >3 bn mobile phones doubles every year • 175 million Digital TV sold • >1 bn PC’s Internet +60% • Globally, 10% of population converts to broadband a year • Mailboxes have increased from 250 million in 1998 to >1.6 billion today • Key drivers include video, virtual worlds and web 2.0 technologies 27 Source: McKinsey & Company Telenet will proactively adjust its products to meet customer’s demand Average monthly volume (GB per user) Changing habits require increasing bandwidth 4 x1.75 3.5 Text 3 Email Basic web sites 2.5 2 Graphics 1.5 Photo sharing Flash, Java 1 0.5 0 Video 2006 2007 Broadcast yourself 28 Broadband internet strategy ▪ Sustain speed leadership over DSL Sustain product ▪ Follow the customer’s needs leadership ▪ Gradually increase speed and volume ▪ Integrated in-home equipment Stimulate Market ▪ Move up the broadband value chain with next generation Docsis development ▪ Stimulate PC-independent broadband services ▪ Upgrade current GPRS datacard to HSDPA standards ▪ Improve value-added-services: anti-spam, Internet Security Pack, hosting Improve customer ▪ Link feedback from market research with future development satisfaction 29 Internet “over the top”: we have a wide presence on the web To large engagement Web 3.0 (2.0 + 3D) + (2.0 3.0 Web Web 2.0 Web Web 1.0 Web From 2-3’ per user 10-13’ per user >1h per user some engagement Multi-platform (TV, consoles, PC mobile, etc) 30 Our online media portfolio Zita ▪ n° 2 portal in Flanders ▪ 3.5 million unique visitors per month ▪ Open: widget concept enables surfers to put any content they want GarageTV ▪ First Belgian video sharing site ▪ 1 million unique visitors per month ▪ Over 70 million videos viewed since launch 9lives ▪ n°1 games community ▪ 0.4 million unique visitors per month ▪ Start-up of online gaming TV this year 31 Part 3 Telephony 32 Fixed telephony performance Market shares and subscriber base Market shares Q4 2007 (%) Subscriber base (000) FLANDERS BELGIUM 30% With stable to slightly increasing number of total fixed lines in 548 Flanders 70% 455 364 Telenet Belgacom 2005 2006 2007 33 Fixed telephony product comparison Unlimited Unlimited Offpeak 24/7 50 40 30 20 37.5 22.3 10 17.5 17.3 0 Belgacom Telenet Telenet Belgacom Happy Free Free No Limit Time phone phone 24 Offpeak from 5pm 4pm €/Min to fixed* 0.45/call 0.053 €/Min to mobile* 0.16 0.17 0.16 0.17 * Average to all networks 34 Source: company websites + internal analysis Fixed telephony Stable net additions but with declining ARPU Tariff plans Q4 2007 (%) Net additions – annual (000) March 07 March 08 17% 27% 73% 91 93 83% 78 Other Freephone Other Freephone 2005 2006 2007 35 Fixed telephony ARPU and traffic dynamics ARPU components (EUR) Traffic (minutes per subscriber) 50% 40% 50% 60% 2005 2006 2007 06- 06- 06- 06- 07- 07- 07- 07- 08- Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Subscription Usage Free Payable 36 Telephony strategy ▪ Cross sell with Broadband & DTV Increase market share ▪ Segmented focus on families, mediors
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