SUMMARY works withaso-calledRFID(Radio Frequency technology. Identification) that Conventional all-in-oneprinterscan beconnectedtoaservice offered byLexmark. The printingtechnology VR groupchosetointroducethestate-of-the-art The Solution friendly printingwassoughtthroughthenewsolution. too complicated. Notonlycostreductions, butalsomoreenvironmentally a wishtomakescanningeasier, peopleconsideredscanning asmany printouts.purpose wastominimisethenumberofunnecessary There was mustnotendupinthehandsofexternalparties.material Inaddition, the reason forchoosingpersonalprinters, becausesensitiveorconfidential documents onnetworkprinters. securityhasbeenconsideredthe Data securityrisksconnectedwithprintingoutconfidential was thedata personal printersandtherebyalsothenumberofprintouts. The challenge andmaintenance.management The wishwastoreducethenumberof significant sector. toprintingcost, challengesrelated Thereweremany than 2000printersandall-in-oneprinters. We arethustalkingabouta VR wantedtofindanewsolutionforprinting. Thegrouphadmore The Challenge 12,500 persons. was 1,334millioneurosin2007. approximately The wholegroupemploys toitssubsidiaries. services administration The turnoverofthe VR group provides amongotherthingsrealestate, communication, and education in the VR group. ofthegroup,The mothercompany VR-Group Ltd., and passengertransportservices. There areatotal of33companies services. inFinland Itistheleadingtransportcompany providinggoods and trucktransportservices. VR Ltd. isresponsiblefortherailtransport The providingrailtransport VR groupisapublictransportcompany The Organization VR, the Finnish Railways company, has entered a new era in printing thanks to Lexmark. VR Group FINLAND Lexmark helps VR cutting printing costs and increasing level of data security. The company targets environmentally friendly printing. Public Success sticker isonthepersonalID-card(badge)ofeachemployee. user’severy card. personalRFIDidentification At VRtheidentification identifies intotheall-in-oneprinterthat There isacardreaderintegrated advantages offeredbythenewtechnology.advantages Printing experts, onthe aswelltheusersallagree management,operational security the ITanddata itbrings. questionstheadvantages nobody The thisisagoodsolution, that agrees and “Everybody and scanning should always have beenlikethis.” have and scanningshouldalways Story ICT ConceptOwner – Janne Toukkari IT Administration VR Group

VR Group Success Story 2

When the badge is presented to the reader, it identifies the VR employee, Lexmark’s experts planned the introduction of change together with the and permits to scan the document to his/her personal network station customer, arranged for the installation of the equipment, were personally thereby reducing the need for personal printouts, or to release the print on site to follow up the situation, and cooperated with the VR employees. job sent. As the client VR was able to concentrate on the correct function of the equipment, and everything went according to plan. Thus the printing out only takes place when you actually stand by an all- in-one printer, not by your own computer. “The question is: why has nobody come up with this VR has placed the equipment at a reasonable distance from the user. before?” Generally the waiting time does not exceed half a minute. With the – Janne Toukkari identification sticker employees can print on the VR all-in-one printers connected to the service irrespective of whether the equipment is in Tampere or Oulu. If an all-in-one printer breaks down or gets stuck, the print-out can be fetched from another all-in-one printer nearby that is connected to the service.

“We are the forerunners when it comes to using this solution. Geographically VR is located everywhere where the rails go. Printing with the Lexmark equipment is not limited to geography but works everywhere. A function that was difficult before has been made technically easy. ” – Janne Toukkari

The Results The advantages offered by the Lexmark equipment are various. The new technology cuts the cost for new acquisitions as the acquisitions can be properly centralised and the amount of personal equipment can be reduced. Printing is confidential, because the documents will not be left lying by the printers and consequently do not end up in the wrong hands. In addition, printing and scanning on the Lexmark equipment is easier and faster than before. The new printing solution is also more environmentally friendly. It is easier to print double sided documents, which reduces the number of printouts. The number of unnecessary copies has been reduced as printing takes place only at the equipment.

When looking for new printing solutions VR received an extraordinary offer from Lexmark. Lexmark provided a new type of badge reading solution that the other service providers tendering for the project could not offer. Lexmark arranged the pilot project of the service and the full roll-out.

Lexmark, Lexmark with diamond design is trademark of Lexmark International, Inc. registered in the United States and or other countries. All other trademarks are the properties of their respective owners. (2009)