VR Group: New Sales Functionality on Mobile Devices

Total Page:16

File Type:pdf, Size:1020Kb

VR Group: New Sales Functionality on Mobile Devices VR Group: New Sales Functionality on Mobile Devices Client profile VR Group is the state-owned company that operates the Finnish railway system. It provides a wide range of road and rail transport services in long- distance and commuter traffic. Rail services are operated by VR and bus services by Pohjolan Liikenne. The main passenger services customer groups are commuters, business travelers, families and students. A total of 69.3 million journeys were made by train in 2012 with the corresponding figure for buses being 26.1 million. Business challenge VR had been running mobile services Accenture’s experience in mobility, (Apple® iOS, Android™, Windows® since 2007, mainly providing timetable demonstrated track record and Phone). Accenture provided a solution information. In the renewal of the understanding of rail operators’ built upon an existing service-oriented sales channel, VR wanted to respond to commercial systems led VR to ask architecture with web-based interface increased customer demand for mobile Accenture to help build a mobile service while offering additional value for the optimized solutions—and meet or exceed solution for its passengers, including users of dedicated apps. customer expectations set by general dedicated apps for mobile devices and growth of mobile business and solutions a responsive, mobile optimized web Based on VR’s mobile vision and requests in the other branches. It also wanted to application with backend integrations for new mobile services, Accenture increase the share of self-service tickets and content management platform. designed developed and deployed a sold through mobile devices to enhance solution in co-operation with VR for profitability and develop a solution that How Accenture helped mobile services, content management would allow them to quickly scale and VR required a mobile solution that could and related mobile apps. The solution respond to future needs. service users of mobile devices directly utilized modern web development via a mobile browser and dedicated apps techniques (e.g., RESTful services, for the most popular mobile ecosystems HTML5, jQuery Mobile) and dedicated apps aimed at a more convenient • View multi-ride season ticket details, About Accenture user experience. Utilizing the existing such as ticket history and tickets Accenture is a global management architecture, development and operation purchased for upcoming trips. consulting, technology services and costs were reduced and delivery time outsourcing company, with more than was optimized. • Update preferences and customer 281,000 people serving clients in information and utilize this data more than 120 countries. Combining An Accenture team—which included automatically in the purchasing unparalleled experience, comprehensive mobility specialists in Finland—designed process. capabilities across all industries and the solution to fit and utilize the latest business functions, and extensive capabilities of mobile devices and to • Complete credit card payments in a research on the world’s most successful seamlessly integrate with the business simple manner. companies, Accenture collaborates services of all other sales channels. with clients to help them become This provides customers with an • View information provided by VR high-performance businesses and enhanced user experience and access regarding services and offers. governments. The company generated to information collected in any VR net revenues of US$28.6 billion for the sales channels. For example, customers’ High performance delivered fiscal year ended August 31, 2013. Its tickets are synchronized to their mobile The new mobile platform and apps home page is www.accenture.com. device for convenience—regardless have helped VR improve customer of the original sales channel, so VR service, customer satisfaction and About Accenture Mobility passengers can complete purchases, customer convenience using a highly Accenture Mobility plans, implements recall ticket information and update flexible and scalable technology and manages mobility solutions for preferences on the go and enjoy a solution. The steady growth of sales businesses and public organizations, smarter, more flexible travel experience. and VR customer feedback of the including developing and implementing mobile solution are concrete proof of enterprise mobility strategies; The new mobile solution and apps serve the solutions’ success. incorporating applications and managed major modern mobile device operating services; creating and delivering systems. Currently VR customers can: Mobile services are a strategic channel mCommerce solutions; and supplying for VR to better serve and understand credible, business ready Connected • Log in to their account using handset their passengers’ needs and offer Product offerings. Accenture Mobility quickly without needing to repeatedly customers valued products. The services are based on deep industry enter user id and password. new mobile solution positions VR to insights and technical expertise that offer other services to passengers in helps clients across all industries • Use mobile tickets for long distance subsequent releases, such as additional achieve growth, efficiency and manage travel despite original sales channel. ticket purchase types and ancillary a successful transformation as they services. Plans to add these services adopt the tools of a digital business. • Board trains using the 2D barcode on are already under way for future Find out more by following their mobiles as tickets. releases. @mobilitywise on Twitter and visiting www.accenture.com/mobility. • Book specific multi-ride ticket seats. • Check real time information of any train and station. Copyright © 2014 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture..
Recommended publications
  • Reference List / Glas Trösch Ag Rail
    20.05.2019/JG REFERENCE LIST / GLAS TRÖSCH AG RAIL Train Identification Train Identification Homologation Impact Speed Country of Year of the first Train Manufacture Operator / Owner Continent Other information Photo from Manufacture from Operator Standard (Test projectile) operation delivery TSI Rolling Stock Front windscreen with film Stadler Rail KISS NORDIC -- 520 km/h Sweden EUROPA 2017 Norm: heating system EN 15152 AB Transitio Regional Train Front windscreen with film Skoda Several EUROPA MSV Norm: UIC 651 440 km/h Czech Republic 1996 heating system Czech Railways Regional Train EBA Front windscreen with Bombardier 763 until 767 EUROPA DO 2010 DB Norm: 410 km/h Germany 2012 wire heating system EN 15152 Regional Train EBA Front windscreen with film Stadler Rail Several EUROPA Flirt 3 DB Norm: 410 km/h Germany 2013 heating system EN 15152 Regional Train EBA Front windscreen with film Stadler Rail -- EUROPA Flirt 3 PKP Intercity Norm: 410 km/h Poland 2013 heating system EN 15152 Regional Train TSI Rolling Stock Front windscreen with film Stadler Rail Flirt 3 Dutch Railways -- 410 km/h Netherlands EUROPA 2015 Norm: heating system EN 15152 Regional Train page 1 of 18 20.05.2019/JG REFERENCE LIST / GLAS TRÖSCH AG RAIL Train Identification Train Identification Homologation Impact Speed Country of Year of the first Train Manufacture Operator / Owner Continent Other information Photo from Manufacture from Operator Standard (Test projectile) operation delivery EBA KISS Front windscreen with film Stadler Rail WESTbahn -- Norm: 410 km/h Austria
    [Show full text]
  • Item5 Russian Federation.Pdf
    Russian experience in electronic exchange of information for facilitation of international railway transport Alena Likhacheva Division of normative support for international transportation, Department of State Policy in the field of railway transport. 10 December 2019 Electronic exchange of information More than 3700 stations Target parameters of electronic document 80% 85% management 75% More than 12000 enterprises 65% More than 110 000 users Further development 40% realize full Monthly average 2 million documents with electronic electronic signature workflow 2016 2017 2018 2019 2020 inside and outside of the Russian Federation AS ETRAN system has transformed from the system of Russian Railway Company to a governmental system. Now it is the global information space of all participants in rail transportation. INTERNAL MARKET EXPORT Increase in the share of electronic documents Duplication of export transportation (I half of 2019) IMPORT TRANSIT Integration into the electronic transit zone of railway carriers of Latvia, Start of transportation at the pilot ground with VR Group (IV quarter of 2018) Kazakhstan, Estonia (2019) Adjustment of Russian regulatory acts (III quarter of 2018 г.) Integration into the electronic transit zone of railway carriers of Mongolia Duplication of import and transit transportations by electronic documents (2019); Azerbaijan and China (2020) (2019 ‐ 2020) 2 Main stages: DUISBURG I. International transportation using electronic GERMANY documents SAINT II. Export goods using electronic documents (Order
    [Show full text]
  • Finnish National Railways VR Begins to Transport Jetpak Shipments
    Jetpak to offer Rail Courier- service in cooperation with VR - Finnish National Railways VR begins to transport Jetpak shipments by rail. The Co-operation includes transportation of urgent shipments, such as sensitive samples and medicines from the healthcare sector as well as urgent industrial spare parts. At this stage transports are possible to and from Helsinki. VR and Jetpak offer a wide range of domestic destinations from Helsinki with excellent frequency, up to one departure per hour and available 24/7. With rail connection customer receives door to door service at Jetpak speed! “We are excited about this collaboration and the new functionality which enables us to utilize the entire capacity of the Finnish railway system. The Finnish train system is carbon dioxide neutral, so we can offer emission-free transports to Jetpak's customers. Our train network covers areas that are essential for Jetpak's customers” says Topi Simola, VR's Director of Passenger Traffic. “During the pandemic, we are looking for alternative ways to grow and maintain our business. For Jetpak this is a great opportunity due to the reduction of available flights. We at Jetpak believe that the co- operation with VR is a great opportunity for the future, due to the fast connections and low environmental impact. “; comments Markus Haapanen Sales Manager of Jetpak Finland. VR Group is a service company operating in the field of travel, logistics and maintenance. Our Group employs 6,000 professionals, with annual net sales of approximately one billion euros. The group primarily operates in Finland, but it also has operations abroad, especially in Russia.
    [Show full text]
  • Annex to 3Rd IRG-Rail Market Monitoring Report
    IRG-Rail (15) 02a_rev1 Independent Regulators’ Group – Rail IRG–Rail Annexes to the 3rd IRG-Rail Annual Market Monitoring Report March 2015 IRG-Rail Annexes to the Annual Market Monitoring Report Index 1. Country sheets market structure.................................................................................2 2. Common list of definitions and indicators ...............................................................299 3. Graphs and tables not used in the report................................................................322 1 IRG-Rail Annexes to the Annual Market Monitoring Report 1. Country sheets market structure Regulatory Authority: Schienen-Control GmbH Country: Austria Date of legal liberalisation of : Freight railway market: 9 January 1998. Passenger railway market: 9 January 1998. Date of entry of first new entrant into market: Freight: 1 April 2001. Passenger: 14 December 2003. Ownership structure Freight RCA: 100% public Lokomotion: 30% DB Schenker, 70% various institutions with public ownership LTE: 100% public (was 50% private, new partner to be announced May 2015) Cargoserv, Ecco-Rail, RTS: 100% private TXL: 100% public (Trenitalia) Raaberbahn Cargo: 93.8% public SLB, STB, GKB, MBS, WLC: 100% public RPA: 53% private, 47% public (City of Hamburg: 68% HHLA, HHLA: 85% Metrans, Metrans: 80% RPA) Passenger ÖBB PV 100% public WLB, GKB, StLB, MBS, StH, SLB: 100% public CAT: 49.9% ÖBB PV, 50.1% Vienna Airport (public majority) WESTbahn: 74% private, 26% public (SNCF Voyageurs) Main developments Rail freight traffic once again receded slightly in 2013 on the previous year. The new entrants could raise their market share in traffic frequency (tons) from 23.2 to 24.9 percent, and their share in transport performance (net tons per kilometre) rose from 17.6 to 19.3 percent.
    [Show full text]
  • Template Media Releases EN
    Media release HOLD-BACK PERIOD none DOCUMENT 2 pages ENCLOSURES 1 image Valencia, 18 April 2019 Stadler wins in Finland: 60 locomotives from VR Group Finland´s VR Group and Stadler have signed a contract for the supply of 60 new diesel-electric locomotives to improve the operational efficiency in marshaling yards, freight terminals and on non- electrified lines which make up 45 percent of the Finnish rail network. The contract signed by Rolf Jansson, CEO VR Group and Iñigo Parra, CEO Stadler Valencia, includes the supply of 60 diesel-electric locomotives and an option for up to 100 additional locomotives, as well as the possibility to buy locomotive maintenance from Stadler. The contract’s value is approximately 200 million Euro. The new central-cab locomotives can be used as shunting locomotives and for hauling freight and passenger trains in single and multiple traction (up to three locomotives). In addition to improving the efficiency of shunting work, they will boost operations on non-electrified railway sections. According to the contract, the first five locomotives are expected to enter into service in 2022, and the remaining locomotives will be gradually delivered until the end of 2025. These new locomotives clearly outperform the old diesel locomotives to be replaced in terms of emissions, energy efficiency, innovation, safety and reliability. The top-of-the-line locomotives are fitted with radio control equipment and ETCS Baseline 3, with the local STM ATP safety system and the latest generation of vehicle control system including remote diagnosis features. An efficient AC traction system with one inverter per axle provides better adhesion performance.
    [Show full text]
  • S. Elatri for the CER Psychologists' Subgroup1
    EUROPEAN LEGISLATION AND OCCUPATIONAL PSYCHOLOGICAL EVALUATION OF TRAIN DRIVERS AND OTHER SAFETY RELATED PERSONNEL S. Elatri for the CER Psychologists’ Subgroup1 The CER Psychologists’ Subgroup is composed of psychologists from: SNCF, RFI/FS, RSSB, OBB, Deutsche Bahn, SBB, CFL, BHTNSB, DVI, Serbian Railways, BDZ-EAD, CPS, VR Group. “Evidence shows that driver performance largely depends on psychological occupational aptitudes and personality/ behavioural skills. It is important to produce some guidance on assessment in this area to facilitate interoperability, to support safe working, and ensure consistent standards within and between European states. The aim of the Community of the European Railway (CER) Psychologists’ Subgroup is to produce a common frame of reference and clearly defined psychological criteria for the assessment of train drivers and other safety related personnel. The work started from a job analysis published in a CER document in 1999 which defined a list of occupational psychological aptitudes and personality traits and medical requirements. When the Technical Specifications of Interoperability (TSI) Operations and Traffic Management (2006/920/EC) was produced in consultation with the social partners, it took into account this information. In 2004 an agreement was signed between the CER and ETF (European Transport Worker’s Federation) concerning certain working conditions of mobile workers in cross-border services and sets out best practices for this domain, including occupational psychological criteria to be evaluated. The role of the European Association for Railway Interoperability (AEIF) was also important here as it produced points 4.6 and 4.7 of the TSI and the related Annexes of the OPE TSI (AEIF Ex-Per Group).
    [Show full text]
  • Ojanko Bus Contract Tendering
    Helsinki Region Transport Helsinki Region Commuter Trains Tendering Project Kimmo Sinisalo Kimmo Sinisalo 4.10.2017 Presentation agenda Commuter train services • Current contract and operating situation • Past performance statistics Proposed tendering plan Market dialogue • Whole presentation will be published on the HSL website after the event • No questions please until the end of each section Kimmo Sinisalo 4.10.2017 Helsinki region commuter trains: Background to the current interim contract Kimmo Sinisalo 4.10.2017 Institutional setting for Finland 2017 (changes in the near future) Authority Prime Minister’s Office, Ministry of Transport Regulatory Issues State ownership Office MetropolitanMetropolitan MunicipalitiesMetropolitan (7) Finnish Transport MunicipalitiesMunicipalities (7) (7) Safety Agency Trafi ”Strategy of the owner” Rail regulatory Payment Owner Dividend Body Payment Finnish Competition HSL Helsinki Region Authority Payment Transport Authority Infrastructure Transport Payment Rent Money VR Group Ltd. Steering VR Track (maintenance VR (passenger) Payment Finnish and construction) Contract Transport Rolling Stock Agency LiVi Finrail oy Depot Stations VR Transpoint Company (Infrastructure (Traffic (freight) JKOY Manager) control) Comments: Access • VR Commuter operations is now a separate charges Private Rent Private business unit under VR Passenger division Freight Freight Operators Stations Operators StationsStations (Municipalities) Kimmo Sinisalo 4.10.2017 Background: contractual arrangements HSL negotiated direct
    [Show full text]
  • Finished Vehicle Logistics by Rail in Europe
    Finished Vehicle Logistics by Rail in Europe Version 3 December 2017 This publication was prepared by Oleh Shchuryk, Research & Projects Manager, ECG – the Association of European Vehicle Logistics. Foreword The project to produce this book on ‘Finished Vehicle Logistics by Rail in Europe’ was initiated during the ECG Land Transport Working Group meeting in January 2014, Frankfurt am Main. Initially, it was suggested by the members of the group that Oleh Shchuryk prepares a short briefing paper about the current status quo of rail transport and FVLs by rail in Europe. It was to be a concise document explaining the complex nature of rail, its difficulties and challenges, main players, and their roles and responsibilities to be used by ECG’s members. However, it rapidly grew way beyond these simple objectives as you will see. The first draft of the project was presented at the following Land Transport WG meeting which took place in May 2014, Frankfurt am Main. It received further support from the group and in order to gain more knowledge on specific rail technical issues it was decided that ECG should organise site visits with rail technical experts of ECG member companies at their railway operations sites. These were held with DB Schenker Rail Automotive in Frankfurt am Main, BLG Automotive in Bremerhaven, ARS Altmann in Wolnzach, and STVA in Valenton and Paris. As a result of these collaborations, and continuous research on various rail issues, the document was extensively enlarged. The document consists of several parts, namely a historical section that covers railway development in Europe and specific EU countries; a technical section that discusses the different technical issues of the railway (gauges, electrification, controlling and signalling systems, etc.); a section on the liberalisation process in Europe; a section on the key rail players, and a section on logistics services provided by rail.
    [Show full text]
  • Foundation for the Future Railway Traffic Is Formed Now Welcome
    FOUNDATION FOR THE FUTURE RAILWAY TRAFFIC IS FORMED NOW WELCOME 17.12.2019 Digirail market discussion We are here today to share information about study project DIGIRAIL Nothing said today is binding or set decissions We welcome open discussion – nothing binding is excpeted from the audience either The aim is to talk about the Finnish direction regarding ERTMS and digitisation AGENDA TODAY Welcome – Juha Lehtola, Digirail project Opening address – Maria Rautavirta, Ministry of transport and communication Keynote – Michel Ruesen, ERTMS Users Group (EUG) About digirail – Juha Lehtola & Jari Pylvänäinen, Digirail project Discussion – All Digitalisation of railways 17.12.2019 Maria Rautavirta, Director of Data Business Unit 4 Automation of transport – Central points 17.12.2019 New strategic planning platform for long-term development 5 Overview of the transport system Overall picture of the transport system plan’s impact assessment 7 Goals of Digirail project New Finnish rail traffic management and control system goals are: • Increasing capacity • Explore the possiBility of ATO • Improving the reliaBility and security • Positive environmental impacts • EnaBles use of artificial intelligence in railway sector • EnaBles use of real-time data and big data 17.12.2019 Automation of transport – Central points 8 Technology neutrality • Next generation railway management must Be Based on the principle of technology neutrality. • Regulation should not dictate which method will Be used. Both the needs and the technologies of the future should Be taken into account in the regulatory framework. • The choice of technology should Be Based on an evaluation of how to provide the Best services in a cost-efficient manner. 17.12.2019 Automation of transport – Central points 9 Technology neutrality • Communication in railways must Be aBle to exploit puBlic communication networks (currently including 4G/LTE networks, hereafter including 5G networks) and satellite navigation.
    [Show full text]
  • Annual Railway Safety Report 2014 - Finland
    Annual Railway Safety Report 2014 - Finland Annual Railway Safety Report 2014 Finnish Transport Safety Agency Trafi Annual Railway Safety Report 2014 - Finland A. Introduction ................................................................................... 1 B. Overall safety performance and strategy ........................................ 1 B.1 Main conclusions on the reporting year ............................................ 1 B.2 National safety strategy, programmes and initiatives ......................... 2 B.3 Review of the previous year ........................................................... 3 B.4 Focus areas for the next year ......................................................... 3 C. Developments in safety performance.............................................. 4 C.1 Detailed analysis of the latest recorded trends .................................. 4 C.2 Results of safety recommendations ............................................... 15 C.3 Measures implemented not in relation to safety recommendations .... 16 D. Supervision ................................................................................... 17 D.1 Strategy and plans ...................................................................... 17 D.2 Human resources ........................................................................ 17 D.3 Competence ............................................................................... 18 D.4 Decision-making ......................................................................... 18 D.5 Coordination and
    [Show full text]
  • Finnish Railway Network Statement 2020 Updated on 18 June 2020
    Updated on 18 June 2020 FTA’s Transport Infrastructure Data 3/2018 Finnish Railway Network Statement 2020 Updated on 18 June 2020 Updated on 18 June 2020 Finnish Railway Network Statement 2020 Transport Infrastructure Data of the Finnish Transport Agency 3/2018 Finnish Transport Agency Helsinki 2018 Updated on 18 June 2020 Photograph on the cover: Simo Toikkanen Online publication pdf (www.liikennevirasto.fi) ISSN-L 1798-8276 ISSN 1798-8284 ISBN 978-952-317-649-2 Finnish Transport Agency P.O. Box 33 FI-00521 Helsinki, Finland Tel. +358 (0)29 534 3000 Updated on 18 June 2020 FTA’s Transport Infrastructure Data 3/2018 3 Finnish Railway Network Statement 2020 Foreword In compliance with the Rail Transport Act (1302/2018), the Finnish Transport Infrastructure Agency (FTIA), as the manager of the state-owned railway network, publishes the Finnish Railway Network Statement (hereinafter the Network Statement) for the timetable period 2020. The Network Statement describes the access conditions, the state-owned railway network, the rail capacity allocation process, the services supplied to railway undertakings and their pricing as well as the principles for determining the infrastructure charge. The Network Statement is published for applicants requesting capacity for each timetable period. This Network Statement is intended for the timetable period 15 December 2019–12 December 2020. The Network Statement 2020 has been prepared based on the previous Network Statement taking into account the feedback received from users and the Network Statements of other European Infrastructure Managers. The Network Statement 2020 is published as a PDF publication. The Finnish Transport Infrastructure Agency will update the Network Statement and will provide information about it to rail capacity allocatees and the known applicants for rail capacity in the Finnish railway network.
    [Show full text]
  • Unclassified DAF/COMP/WP2/WD(2016)10
    Unclassified DAF/COMP/WP2/WD(2016)10 Organisation de Coopération et de Développement Économiques Organisation for Economic Co-operation and Development 21-Nov-2016 ___________________________________________________________________________________________ _____________ English - Or. English DIRECTORATE FOR FINANCIAL AND ENTERPRISE AFFAIRS COMPETITION COMMITTEE Unclassified DAF/COMP/WP2/WD(2016)10 Cancels & replaces the same document of 09 November 2016 Working Party No. 2 on Competition and Regulation INNOVATIONS AND COMPETITION IN LAND TRANSPORT -- Note by Finland -- 28 November 2016 This document reproduces a written contribution from Finland submitted for Item III of the 62nd meeting of the Working Part No. 2 on Competition and Regulation on 28 November 2016. More documents related to this discussion can be found at: http://www.oecd.org/daf/competition/competitionand- innovation-in-land-transport.htm Please contact Ms. Ania Thiemann if you have any questions regarding this document [phone number: +33 1 45 24 98 87 -- E-mail address: [email protected]]. English JT03405748 Complete document available on OLIS in its original format - This document and any map included herein are without prejudice to the status of or sovereignty over any territory, to the delimitation of Or. English international frontiers and boundaries and to the name of any territory, city or area. DAF/COMP/WP2/WD(2016)10 -- FINLAND -- 1. Introduction to Finnish transport markets 1. Transport is a major factor in the economy. Finnish households spent EUR 19 billion (Euros) on it in 2012, which is 17% of the households’ consumption expenditure. 2. The transport sector has been tightly regulated and also inefficient. Any significant system-level innovations have not been created in decades.
    [Show full text]