Vol. 5, No.7 July 1978 New Station Dedicated, ______--. I Open House Celebrates Event

Nearly 1,000 persons attended the rector, state and local services, Wash­ Said Garelick, "This new station is dedication ceremonies and ensuing ington. Other speakers included representative of 's con­ open house as Amtrak opened its new James R. Getty, vice president, tinuing effort to upgrade and im­ $5.7 million Miami, , station, passenger traffic, Seaboard Coast prove rail passenger travel. on Tuesday, June 20. Line; Martin Garelick, Amtrak's "We're happy to have one of our Located at 8303 N. W. 37th executive vice president and chief most modern and comfortable A venue, near the Seaboard Coast operating officer; and Dr. Delores facilities located here in Miami. The Line's Hialeah yards, the new station Kory, who represented Miami Mayor New York-Florida route is one of our is the most extensive project of its Maurice A. Ferre. Kory presented most popular routes making this kind in Amtrak's seven-year history. Lombardi with a scroll proclaiming project doubly significant." It replaces the 48-year-old Seaboard Amtrak Week in Miami. Among the attractions for the Air Line facility on Northwest 7th Avenue that Amtrak had been using. The $5.7 million costs included acquisition of the 28-acre site and construction of the building, two 2,000-foot-long platforms, canopies, three new tracks and a 269-car parking lot. The 20,000-square-foot station building measures 85 feet by 175 feet. Workmen were putting on the finishing touches even as the speeches were being made inside the station building. Ceremonies were moved in­ doors because of the day's oppressive heat. Master of ceremonies for the event was John V. Lombardi, Amtrak's di- Participating in the ribbon-culling ceremony are, left to right, Martin Garelick, John V. Lombardi and Dr. Delores Kory, who represented Miami Mayor Maurice Ferre.

The new station measures 85 by 175 feet and sits on a 28-acre site. The new facility's parking lot can accommodate 269 automobiles. (Far Left) Attendant Richard Walczak directs visitors to the exhibition cars. (Left) New station replaced the 48-year­ old former Seaboard Air Line facility. (Below) Spanish direction signs reflect Cuban atmosphere of Miami area.

...tL-+ EBo/etos '. \ serYlcios . ... -- qu.paJes Refr eSCOs ...... Informacion Tel_efono ....

(A bove) Th e , with Engineer Jim McClellan at the throt­ tle, is the first train out of the new station. (Right) Interior is spacious and can accommodate 350 persons. Division offices are on the second floor. public at the station was a display of items to the crowd. rest rooms on the first floor. A passenger cars, both refurbished Construction of the new facility passenger lounge and offices for conventional equipment and Am­ - began- Gn- May 13 -,- ---l 977,-aRG-we F-k~ - Amt-Fak!'s-district headquarters are-Io- - fleet, and a freshly-painted SDP40F was completed ahead of schedule. cated on the mezzanine. locomotive. The masonry and steel building is The building, platforms and Paper engineers' hats and coloring one of Amtrak's standard design parking lot have all been designed to books were distributed to children at­ station buildings and accommodates be fully accessible to handicapped tending. For adults there was a 350 persons. It can easily be expanded travelers. Ramps, an elevator, ac- sweepstakes drawing for weekends if future ridership warrants. cessible restrooms and telephones for two in Washington and Montreal. The station features a spacious have been incorporated into the new Amtrak sales personnel distributed carpeted waiting room, a modern building for their use. travel literature and promotional ticket office, baggage area and A regional flavor has been added to .------....., the well-lighted exterior by creation of a small citrus island in front of the station. The last train to use the old station was the which left the old facility at 5:10 p.m. on Monday, June 19. The first train to leave the new station was the Silver Meteor with Engineer Jim McClellan at the throttle. The train left at 9: 10 a.m. as the final preparations were being made for the dedication ceremonies A mtrak passengers using the new Miami station might be served, at one time or another, which began at 10 a.m. by, left to right, Ben Stroud, commissary worker; Hansome Forbes, red cap/ baggageman; Dick Keeble, station supervisor; Ray Vin cent and Oscar Reynolds, clerks; Mary Fisher, Bob Three trains serve Miami at Brown and Bill Pearson, ticket clerks; Frank Rowe, red cap / baggageman; Ken Bunetta, present. They include the Miami-New lead ticket clerk; Joe O'Donnell, clerk; or Richard Williams and Jim Freeman, commissary York Silver Star and Silver Meteor workers. and the Chicago-Miami Floridian.

2 Canton Station Opens, ______I City Officials Praise Amtrak

Amtrak dedicated another station man Ralph Regula; and Larry R. station and today we enjoy the end in June, this one in Canton, Ohio. Brown, president, Greater Canton result of a lot of hard work done by The $199,600 station was formally Chamber of Commerce. many people." opened for service in ceremonies at­ Also speaking were Al Kaletta, Brown noted that this was tended by some 250 persons at 10 Central region sales director, Chica­ "another progressive step in the a.m., on Friday, June 30 . . go, and John Piet, general manager, development of downtown Canton." Located on South Market street, staff, Washington. Congressman Regula remembered the modern masonry and steel Piet accepted, on behalf of coming to the old station as a child building is designed to accommodate Amtrak, an environmental award and riding to Chicago to attend the over 50 passengers. The barrier-free which was presented by Dr. William World's Fair. He told the crowd, "As facility is easily accessible by han­ Griffith, chairman, Downtown the energy crisis grows and as we ' dicapped and elderly persons and Canton Association. realize how important rail travel is, features a modern ticket office and Master of ceremonies for the event we'll see a renaissance of the rail waiting room with vending area. was Bob Casey, director, public system in this country. Speakers at the ceremony included affairs, Chicago. "We have a good interstate high­ Stanley Cmich, mayor, Canton; Tom Said Mayor Cmich, "This day has way system now. Next, we're going Pulsifer, president, Ohio Association been a long time coming and I'm glad to have an interstate of the rails." of Railroad Passengers; Congress- it is finally here. This is a lovely After an official ribbon-cutting,

(Left) Tom Pulsifer, president, OARP, addresses crowd at Canton ceremony. (Below) Mayor Stanley Cmich cuts ribbon to officially open the new station. Left to right are Con­ gressman Ralph Regula and Amtrak's AI Kalella and John Piet.

(Below) Manning the new station are Bob Walls and Richard Sherwood. (Right) The new facility can handle 50 passengers but can easily be expanded if future use warrants.

3 partIcIpants and guests entered the fixtures also have been installed. The new station is located on the station to take part in an open house. Future improvements will include site of the old Pennsylvania station Coffee, soft drinks and a special repaving of the two platforms and which was razed in 1976. Amtrak cake were served to all. installation of additional lights. A tall Manning the new station will be Landscaping work and con­ electrically-lighted sign shows passing Bob Walls and Richard Sherwood. struction of a 26-car parking lot was autos exactly where the station is Walls has been with Amtrak for six financed by a $72,000 contribution located. years. During his first two years he from the City of Canton. The exterior The station with its bronze worked as a passenger service work was designed to complement the aluminum overhang and tinted glass representative traveling around the city's revitalization and was designed by Amtrak's country. Since then he has worked in beautification of the downtown area. engineering department and is one of Dayton, Cincinnati and Cleveland. The station is located about four the three available standard station Sherwood is beginning his third blocks south of the center of town. models. It can be expanded if the year with Amtrak and has helped In conjunction with the station need occurs in the future. open new stations at Cleveland and project, Amtrak renovated the About 760 passengers board or Elyria. Love for the railroad comes subway entrance leading from the leave Amtrak trains in Canton every easy for him. His grandfather was an station waiting room to both train month. Patronage is expected to engineer, his father a boilermaker platforms. New stairway enclosures increase with the improved facilities and an uncle a trainmaster. have been built and platform and with ticketing service available Notes Walls, "Business has picked canopies modernized. New light for the first time. up here and it's going to get better." IRosier, Newman Lead On-Board Services Contest I

The first results in Amtrak's year­ and Clarence E. Scroggins. New York: Rudolph Sambrano. long contest to find the best on-board Jacksonville: Ida B. Byrd, Melvin Jacksonville: Robert F. Martin: services employees are in and Darnell J. Day, John F. Duggan, Michael A. Miami: George A. Burns and Rosier, Miami, and Marcia Newman, Ghelerter, James C. Holly, Everett Alphonso A. DaCosta. Los Angeles, lead the pack at the end Jones, Leroy Polite, Rubin A. Cbicago: Percy Lee. - oflheTirst month.-- - -- Stevens~ --Boward Williams--aiict Los Angeles: Herman Burton. The contest is divided into two dis­ Johnnie A. Cooper. Oakland: Ernest L. Bigelow. tinct groups; employees who have Miami: In addition to Rosier, At Boston and St. Louis no em­ direct contact with passengers such as Charles E. Curry, Robert E. Lee, ployees are assigned in this type of attendants and waiters, and em­ Kirk A. Mitchell, Robert A. Reiskin, service, and no entries were received ployees whose jobs in dining car Juan L. Reza, Willie E. Watson, Jr., from Washington, St. Paul, New Or­ service prevent direct contact. Such Jeff Zang, Flora Jones, Nancy A. leans or Seattle. people work as chefs, food specialists Smith and William W. Ware. In all, 79 letters of commendation and pantrymen. Chicago: Charles N. Beatie, were received durIng the first month. Judging in the first category is Miriam Brav, Phillip B. Carlsen, Rex Holland, Amtrak's assistant vice being done on the basis of the number Thomas L. Davis, James A. Johnson, president, on-board services, admits of unsolicited complimentary letters Glen Sharpe, William C. Sherrod, this is a modest beginning. an employee gets from either fare­ Leslie Steen and Jesse Sykes. paying passengers or Amtrak em­ New Orleans: Prince A. Harrell. "But, that usually happens in con­ ployees who do not work in the on­ Los Angeles: In addition to tests of this sort," he notes. "They board services department. Newman, Paul J. Bickham and John start out slowly but as people find out The second category is judged on W. West. that we're holding such a com­ ratings made by stewards or em­ Seattle: Donald L. Bryan and petition, they'll get those letters coming in for those employees who ployers in charge of dining cars. Grady Radford. Oakland: Moyse Howard, Lela go out of their way to help." Category I Janushkowsky and David D. Juhl. Letters of commendation from Leaders in Category I (direct con­ No entries in category I were passengers should be directed to Am- tact employees) at the end of May received for Washington, St. Paul or .. trak's Office of Consumer Relations, were: St. Louis. P.O. Box 2709, Washington, D.C. Boston: Gail P. Bruinsma, Richard 20013. Conductors and stewards can Gerrish and Pamela A. Perry. Category II also furnish passengers with official New York: William S. Hardy, Leaders in Category II (non direct Passenger Response Forms on which Joseph M. Lally, Woodrow W. Liles contact employees) for May include: . they can make their comments.

4 National Operations Refines Organization, __------, Stress Division Concept In New Lineup

In a refinement of its organization, Each division manager will be the planning and analysis. effective July 1, Amtrak's national ranking company official 10 his All, except Taylor, will have their operations department has abolished geographic territory. offices in Washington. its three regions. Instead, there will Two former regional vice Division managers and their now be six divisions that will report presidents have been appointed headquarters locations, will be John directly to the assistant vice president general managers, staff, and will now M. Acken, Northwest division, of transportation. assume system-wide duties. C. James Seattle; Jim Cira, Southwest division, Says Bob Herman, vice president Taylor will continue his office in Los Angeles; O.W. Brooks, Midwest and general manager, national Chicago while John Piet will work division, Chicago; Richard E. Fahey, operations, "The six division from Washington. St. Louis division, St. Louis; Bill managers will be responsible for the Neal Owen, former Western region Grimmer, Southern division, Miami; day-to-day operations in their vice president, recently resigned to and E.M. Morris, Empire division, divisions. take a position with another com­ Rensselaer. "With the elimination of the region pany. Former regional offices in San concept, we've cut down what had Under the new organizational line­ Francisco and Crystal City (Arling­ been a three tier management up, four assistant vice presidents, two ton), Virginia, will be phased out. structure to just two levels, one in the general managers and two directors The Region field, the other in corporate will report directly to Herman. will now be known simply as the headquarters. They include Jim Larson, assistant Northeast Corridor. The NEC also "That should streamline our vice president, contracts; Chris changed the titles of its division organization to permit greater ef­ Wahmann, assistant vice president, superintendents to division managers. ficiency, to better communications in transportation; Henry Christie, The four are located at Baltimore, both directions and to reduce assistant vice president and chief Philadelphia, New York and Boston. operating costs." maint~nance officer; and Rex Notes Herman, "The end result of As part of the change, the existing Holland, promoted to assistant vice the changes in our organization is a seven districts were consolidated into president, on-board services. much shorter chain of command. We six and renamed "divisions." The Also, besides Taylor and Piet, should end up operating much more former South Central district has reporting to Herman will be Brett efficiently with one less level of man­ been absorbed into the new and Tyler, director, administration; and agement to plow through." expanded St. Louis division. Jim Ramey, director, financial Pollution Program VICE PRESIDENT & CENERAL MANAGER NAOP Amtrak's board of directors, at its June 28 meeting, authorized pollu­ ADMINISTRATIVE ASSISTANT tion control programs for Chicago and New Orleans at a cost of almost $1.2 million. In Chicago, Amtrak will undertake a $401,000 project in the 12th Street yards to reduce oil spills by repairing CONTRACT TRANSPORTATION & ST AHOARDS STANDARDS NECOTIATIONS STATION POLICY, POLICIES POLICIES fuel storage tanks and constructing CONTRACT ADMIN . SCHEDULES & COH~ MAIHT. FACILITIES CREW BAses SISTS, OAILY FIELD SUPPORT FACILITIES OPERATIONS spill pads under certain tracks used by locomotives. In New Orleans, alterations will be made to the locomotive fueling facility in a $788,600 project. Im­ provements will include construction

SPECIAL PROJECTS SPECIAL PROJECTS MANPOWER ADMIN. BUDGET of a pollution control building, tanks OPERATIONAL OPERATIONAL TRAINING COST ANALYSIS STUDIES STUDIES UNIFORMS INFO. REPORTING for storage of recovered waste oils SALARY ADMIN. SYST EMS CAPITAL and changes in various fueling systems.

5 Beech Grove Technical Center Opens, ____------. All Training Facilities Now At One Location

Amtrak's new technical training Martin Garelick, executive vice presi­ carmen but programs for the other center at Beech Grove, Indiana, dent and chief operating officer, and two crafts are scheduled for fiscal began full operations on June 14. Jim Roseman, assistant vice president year 1979. The event was marked with a and chief mechanical officer, Wash­ Each of the apprentice programs dedicatory ceremony, attended by ington; Walter Barrick, general man­ consists of four phases, the first three some 150 persons, and a short open ager, Beech Grove maintenance fa­ administered at Beech Grove. house and tour of the facility. At­ cility; Elton Geshwiler, mayor, Beech Phase I-Orientation. This tending were civic and labor leaders, Grove; and David Frick, deputy consists of a thorough introduction representatives of members of mayor, Indianapolis. of the apprentice to the railroad Congress, Amtrak employees and Representing members of Congress industry, to Amtrak in particular, to local dignitaries. were Joe Smith and Cliff Courtney, the Beech Grove complex and to the The opening of the $1.5 million of Senator Birch Bayh's staff; overall training program. center at the Beech Grove main­ Clarence Hodges, from Senator Phase II-Theory. The apprentices tenance facility now allows Amtrak Richard Lugar's staff; and Pat are taught the various aspects of their to consolidate all of its technical Straub, press assistant to Repre­ craft with written materials, slides, training facilities, classrooms and sentative Andrew Jacobs, Jr. tapes and movies. offices, which had been located in Master of ceremonies for the dedi­ Phase III-Laboratory work. This other buildings at the Indiana site, cation was Dave Bunting, manager, is done in the area immediately into one modern well-equipped technical training. outside the classrooms. This facet of facility. Amtrak's apprenticeship program the training stresses safety aspects of The center will operate to ac- has Department of Labor certifica­ the tools and machinery that the complish three primary tasks: tion for the training of four crafts. apprentices will be using later in their • Apprenticeship training These are for sheet metal/pipefitters, jobs as journeymen. • Journeyman upgrading, and electricians, carmen and machinists. Although, in reality they are • Audiovisual development for the At the present time training is being separate and distinct, portions of entire company. administered only to ele~tricians and phases II and III are at times taught Speakers of the ceremony included

(Above) Jim Roseman addresses guests at Beech Grove dedication . (Right) Guests inspect the shop area where apprentices learn to use tools and machinery. (Far Right) After the ceremony it's back to the books for Wruth McIntosh and Samuel Wong, electrical apprentices. concurrently. journeyman in the craft. be doing journeyman upgrading Phase IV-The apprentice returns The training center, which is training in the future. Already on the to his home facility and begins a work equipped to handle 160 apprentices a books are plans for a welding schedule, moving from one facet of year, is located in the southwest upgrade course. his job to another for specified corner of Beech Grove's maintenance The audiovisual center, too, periods of time. This is done under building and consists of a series of ultimately will produce video tapes, the supervision of a working jour- modern classrooms, offices and slide films and motion pictures for neyman. working areas. use by the entire corporation. Also, during phase IV, the ap­ Besides offices for the supervisory The technical training center's staff prentice must spend two days a staff, there are separate classrooms includes Bunting; Gary Tomey, month attending classes for in- for each of the four crafts. Those general supervisor, apprentice struction related to his job. classrooms open onto a 'large trammg; Ron Deal, senior ad­ The five facilities involved in the laboratory area for hands-on in­ ministrator, technical training; and apprenticeship program at present are struction in the tools and machinery Ron Gaertner, supervisor, special Beech Grove, Chicago, Albany-Rens­ of the trade. A track runs through the projects. selaer, New Orleans and Los Angeles. work area permitting entry of up to Others include Bruce McClary, Although the entire apprentice two passenger cars for direct in­ traveling instructor; Larry Eades, program takes three years to com­ struction on the cars themselves. electrical instructor; Steve Van plete, Phases I through III take be­ The audiovisual laboratory faces Treese, air brake instructor; Mike tween 12 and 16 weeks. Since much of onto a large multi-purpose room. A Hankins, electrician apprentice in­ the material in these phases of the large glass window permits ob­ structor; Skip Gilley, carman appren­ program is self-instructional, the servation or videotaping of events tice instructor; William Cherry, audio speed with which a student progresses there, as well as projection of motion visual spec' ,1st; and Gary Jensen, is dependent on himself. The first pictures or slide shows. technical writer. three phases, however, must be A library/drafting room is Beech Grove was acquired by completed within 16 weeks. available for study of blue prints and Amtrak from the Penn Central At the end of the three years, each mechanical drawings. Modern wash railroad in 1975. The facilities and apprentice will receive a certificate rooms and a lunch room complete the land cover some 64 acres, with almost from the U.S. Department of Labor facility. 13 acres under roof. The facility is attesting to his course completion and Although devoted at present only located six miles southeast of a union card stating he is now a to apprentice training, the center will , downtown Indianapolis.

(Left) Apprentices joke with Dave Bunting during Former Board Member MacDonald Dies open house. Left to right are Tony Mezire, Joe Oliver, Dave CzahQr, Carlos Cruz, Sam Wong and Freddie Guzman. (Below) Mike Hankins, electrical in­ Joseph V. MacDonald, former structor, describes classroom to visitors. member of Amtrak's board of direc­ tors, died June 17 following a lengthy illness. He was 64 years old. One of three consumer representa­ tives on the Amtrak board, Mac­ Donald was appointed by former President Richard Nixon in April 1974. He relinquished that position earlier this year to Harry T. Edwards, a law professor at the University of Michigan. Traveling 40,000 to 50,000 miles a year by rail, MacDonald was well Joseph V. MacDonald acquainted with the railway system MacDonald was employed by the and, in 1972, fought for restoration Continental Can Company, first as of rail passenger service in his home corporate buyer of capital equip­ state of Vermont. He is credited with ment, later as manager of purchases, being the most prominent force in the production equipment. creation of the Montrealer's route MacDonald, who was born in St. which travels from Washington to Albans, Vermont, was residing in Montreal via New England. Farmingdale, New York, at the time Until his recent retirement, of his death.

7 Annual Retirement Forms Issued, ______----, I Needed For Unemployment, Sickness Benefits

The U.S. Railroad Retirement Board recently completed prepara­ WHAT EMPLOYEES SHOULD CHECK ON FORM SA·6 tion of employee Certificates of CD Service and Compensation ® Social Security Service Months and Compensation, Credited Under Railroad N mber Form BA-6, which are distributed Retirement Act i 1977 every year to the great majority of railroad employees. These annual statements are im­ portant because they provide an employee with a record of his or her service months and creditable compensation in 1977, as well as cumulative railroad retirement ctedits after 1936. The statements are also used by employees when they apply for unemployment or sickness bene­ fits with the board. Some 600,000 BA-6 forms have 3 Total Service and been distributed. Most employees Compensation Under Railroad Retirement Act, have received them directly from the @ Name 1937-1977 board by mail, although some BA-6 forms were distributed through employers. These forms are issued tirement in that year. Therefore, the these benefits. Use of these sections primarily to employees who qualify maximum amount of creditable prevents delays in payment of un­ for unemployment lmd sickness compensation that can be shown is employment or sickness benefits. benefits in the benefit year beginning $16,500. If there is a name problem, Delays will happen when an employee July 1, 1978, on the basis of their employees should note that the form enters the wrong social security 1977 employment. contains only the first ten letters of account number on his application Employees who worked in 1977 but the last name. for benefits. did not have suf,ficient earnings to All letters reporting discrepancies qualify for unemployment and sick­ in a BA-6 form should be addressed Naturalist Rider ness benefits were also sent BA-6 to the Director of Data Processing A uniformed National Park Service forms if they had 10 years of service and Accounts, U.S. Railroad Re­ naturalist will be aboard Amtrak's or 12 service months in 1977, or if tirement Board, 844 Rush Street, Empire Builder for the 56-mile ride they worked for a local lodge or di­ Chicago, Illinois 60611. The em­ between East Glacier and West vision of a national railway labor or­ ployee must include his social security Glacier (Belton), Montana, stations ganization. Any employee who account number as well as specifying every Monday, Wednesday and worked for a railroad in 1977 who has the error. Otherwise, no action can be Friday until September 1. not received a form should write to taken by the board. The train ride along the southern the board and request one. Time limits for correcting errors edge of the park is by daylight in both Each employee should check to see are shown on the back of the BA-6 directions this summer as a result of whether his own record of service and form along with certain Medicare and schedule changes this past spring in creditable compensation agrees with supplement annuity closing date Amtrak's Chicago-Seattle service. the board's figures shown on the reminders. The natunilist will board the train form. The important figures that Form BA-6 has detachable sections at 12:18 p.m. at West Glacier for the should be checked are indicated on at each end. The section on the right eastbound trip, then will board the the accompanying illustration. side is used when the employee ap­ westbound train at 4:01 p.m. for the In checking the 1977 compensation plies for sickness benefits, the left for return. He will circulate through the total, employees should be aware that unemployment benefits. train distributing literature and in­ only earnings up to $1,375 per month Reverse sides of these sections also terpreting the geology and wildlife of were creditable for railroad re- explain the best way to apply for the area for passengers.

8 Tighter Pass Regulations Designed _____---, I To Eliminate Rules Violations . Increased emphasis is being placed sons who try to get around Amtrak's conductors have instructions to ask on enforcement of Amtrak's pass advance reservation policy. for positive signature identification policies to eliminate fraudulent use of . Beginning August 1, ticket agents from anyone riding on a pass. rail travel privileges and violations of will require a second form of positive Lack of such proper identification space availability regulations by both signature identification to compare in the past has resulted in some Amtrak employees and other railroad with the signatures of employees and embarassing incidents. personnel. . spouses on their Rail Travel Privilege Pass holders usually do carry their Instructions have been issued to and Business Travel Cards. rail travel privilege card with them, confiscate passes of persons sus­ Suitable identification is also re­ but dependents - who would not pected of abusing their pass priv­ quired when a ticket is presented to have the pass holder's card along with ileges. These will be reported to Am­ the ticket seller for any other pur­ them - should be prepared to show trak's police and security staff for im­ pose. the conductor some proper identifica­ mediate investigation. Amtrak employees are asked to tion on request. Operations control has also been protect their pass privileges and to Some confusing situations have asked to have space controllers make report any abuses they might run occurred in the past when pass tickets frequent checks in the ARTS system across to the ' company's police and were made out in the name of a pass of pass users for fictitious names, security department at corporate holder but were being used by unusual reservations and suspicious headquarters. dependents. Particularly troublesome cancellations in an effort to find per- Pass riders are also' cautioned that are tickets being used by dependents whose last names may differ from the pass holder. Express Pickup, Delivery Available To minimize such situations, pass holders are asked to tell the ticket Amtrak's package express service is additional cities. seller-when they request . Jheir being expanded to include pickup and Delivery of all shipments will be tickets-who will actually be using delivery in 25 cities through a co­ made within the free commercial zone the ticket so his or her name can be operative program with Purolator for $3.75 per pickup or delivery if no entered on it. Courier Corporation. single piece exceeds 50 pounds or the The service, which began July 1, entire shipment tops 100 pounds. Falls Excursion applies to Amtrak's three types of Excess weight will be charged at five express: Priority, a high-speed service cents per pound. In the heyday of American within Northeast, Midwest and West Deliveries outside free commercial railroading, a rail excursion to Coast corridors; Economy, for ship­ zones will be charged at ICC rates. Niagara Falls was one of the most ments of up to 1,500 pounds; and For example, companies may ship popular of all American trips. Custom, a specialized service for fre­ a 50 found package, with pickup and It's available again at a package quent users. delivery, for only $15 between San price that includes rail transportation Cities served by the new program Francisco and Denver, or between from and to New York City, transfers are Albuquerque, Boston, Chicago, New York and Chicago. between Amtrak's Buffalo station Cleveland, Denver , Flagstaff, Interested shippers should contact and hotel, two nights in a hotel on Houston, Indianapolis, Jacksonville, either Amtrak's express specialist in either the American or Canadian side Kansas City, Los Angeles, Miami, their local sales offices or Tim of the falls, day and night sightseeing Minneapolis, New Orleans, New Aufmuth, Amtrak's express specialist tours and two "gourmet" breakfasts. York, Oakland, Orlando, Phila­ in Washington. They can also call The tour, operated by 76 Ad­ delphia, Providence, St. Louis, St. Amtrak's toll-free information num­ ventures oj New York, is priced from Paul, San Antonio, San Francisco, ber listed in local directories and a'sk $140 per person, double occupancy. Seattle and Washington. for Rail Express Information. The tour operator also offers "mini Pickup and delivery service will Estimated revenue in the new pro­ vacations" of three to eight days in initially be available to companies gram's first year is between $500,000 New York, Philadelphia. Atlantic with an established Amtrak account. and $1 million. Amtrak's express City and Washington. Brochures are Within about six months, however, revenue last fiscal year was $2.2 available from Amtrak Tours, Room expansion is planned to include a million, up 26 per cent from the 1435, 250 West 34th Street, New wider range of customers as well as previous year. York 10001.

9 region continues its leading ways with a 9.5 ratio, followed closely by the Keeping Track Of Amtrak Western region with a 10.1 ratio. Beech Grove leads the shops for May West form a panorama of the Film Available with a 6.5 ratio. American heritage and the role that Prints of Amtrak's new public af­ the railroad played in its develop­ For the year to date, leaders in the fairs film, Rails West, are now avail­ ment. various categories include: able for public and corporate distri­ More than 100 copies of the film District: Empire, with a continuing zero ratio. bution. are circulating among general interest Region: Central, with 8.2. The film, 26 and a half minutes groups-including travel agents, civic Shops: Beech Grove, with a 15.0. long, combines scenes drawn from organizations and various railfan Mechanical Facilities: New three long-distance trains; the San associations-and commercial and Orleans, Dallas-Fort Worth, Kansas Francisco Zephyr, Southwest Limited cable television stations. City and Detroit, all tied with a zero and Coast Starlight. Amtrak employees may also take ratio. Paul Anthony, whose voice is also advantage of the opportunity to view heard in several Amtrak com­ the film. Prints are available for loan The ratio is a figure denoting the mercials, narrates the film. His script, to Amtrak departments through re­ number of injuries per 200,000 man­ written by Lou Hazam, explains the gional public affairs officers. hours. All injurieS or job-related background and tradition behind illnesses that require more than mere each of the localities selected. Safety Standings first aid are counted in the statistics. Some points of interest selected Five districts-Empire, St. Louis, along the route of the San Francisco Great Lakes, Chicago Terminal and Deputy Chiefs Zephyr include Reno, the "desert Northwest-completed the month of Effective July 1, Herb Longhelt oasis;" San Francisco, a city of May without any reportable injuries was appointed deputy chief engineer, "oriental intrigue;" and Virginia resulting in zero injury ratios for national operations, and Denny City, Nevada. them for the month in the President's Sullivan was named deputy chief Along the route of the Southwest Safety Contest. engineer, Northeast Corridor. Limited, Rails West describes the In the mechanical facilities Both report to Robert F. Lawson, cattle business of Kansas City, the category, eight locations also went vice president/chief engineer. wild west aura surrounding Dodge through the month with no injuries City, and the old Spanish tradition of and received zero injury ratios. These Marketing Awards Albuquerque. included New Orleans, Dallas-Fort In various competitions this spring, Coast Starlight line attractions Worth, St. Louis, Kansas City, Amtrak's m arketing services depart­ include the continuing fantasy worlds Minneapolis, Detroit, Jacksonville ment has won over 25 awards. of Disneyland and Hollywood. and Los Angeles '8th Street. • In a field of more than 30 en­ Collectively, the scenes from Rails In the regional category, Central trants, Amtrak won the top honor, the Grand MAXIM (for Maximum Execution in Merchandising) from the Merchandising Executives Club of Los Angeles. The MAXIM, which is presented an­ nually, was created to encourage high standards in merchandising and to give recogmtIOn for outstanding merchandising campaigns. Unlike other awards that single out just one phase of a company's expertise, the MAXIM pays tribute to the overall marketing communications success of a company. Amtrak also won four first place awards in the club's competition. These included print advertising for Amtrak ticket and station agents are wearing large, colorful buttons extolling passengers to the best newspaper series, television upgrade themselves to sleeping or club cars or to purchase round trips at the time of the sale. Los Angeles Union Station personnel sporting their buttons are, left to right, Phil Reiner­ advertising for commercials like Deutsch, lead ticket clerk; Dorothy Shannon, ticket clerk; Richard Ottum, cashier; and Bill "Very Plush," "Going Places," and Amrhein, ticket clerk.' the U.S.A. Rail campaign; consumer

10 incentives, for the Amtrak-Kellogg Kiddie Ride campaign; and for the company's complete merchandising Book Reviews campaign, including Amtrak's trade show exhibit booth and all mer­ 1978 Steam Passenger Service planning. Sadly, the electrification chandising material such as posters Directory: Marvin Cohen, Editor, never did expand that far but what and brochures. 168 pages, 5-1 12-by-8-1 12, soft cover, did evolve has seen plenty of GGls. On top of the Grand MAXIM and $3 postpaid, Published by Empire The locomotive was on hand on the four individual first place awards, State Railway Museum, P.O. Box February 10, 1935 to power the first Amtrak also received nine certificates 666, Middletown, New York 10940. train to run over the newly finished of excellence for individual electrification between Washington programs. When the first robin arrives and New York City. • The American Marketing signaling spring, can the museum's The book is evidence of the Association presented Amtrak with latest edition of the directory be far author's love affair with the five EFFIE certificates of excellence. behind? Not really, and the new 1978 locomotive. The photos are good and These included a gold award for edition, the 13th annual, is bigger the reproduction excellent. Every the overall national campaign and than ever. important detail of' the life of the four silver awards for television and The guide is simplicity itself. It GG 1 is listed, including the day one print advertising that included ad­ lists-alphabetically by states-the unit's brakes failed and the train vertising of the Los Angeles-San major steam tourist railroads, trolley crashed through the bumping post Diego run, the "Sure Beats Driving" museums and sporadic steam ex­ and into the concourse of campaign, the Blue Water route cursions over mainline railroads that Washington's Union Station. campaign and the Amtrak-Kellogg are available to tourists in this There are pictures of the locomotive Free Kiddie Ride program. country. Additionally it lists 13 such on the Pennsy's main passenger The EFFIE judges deemed that operations in neighboring Canada. trains, on freight trains, and even Amtrak's various campaigns The format is easy to follow. One Bobby Kennedy's funeral train. Well "achieved sound marketing ob­ page is devoted to each attraction. detailed, too, is Industrial Designer jectives through clear and creative The listing has one photograph of the Raymond Loewy's contribution to its media and advertising strategies." line, plus the exact location, a design as well as the 1977 repainting • In Washington, the DC Ad­ description of the ride, schedule, of unit 4935 to its original color vertising Club honored Amtrak with fares and equipment on display and scheme and the' ceremonies that two first place awards, called AD­ in use. surrounded the event. DlES, for the best r~diov..and tele­ The address and phone number of The cover is a four-color rendition vision commercials, and three cer­ each line is noted as well as other of the Broadway Limited crossing the tificates of excellence. items of interest such as availability Delaware river near Trenton. It was • Finally, Amtrak was a finalist in of a gift shop, picnic area, refresh­ painted by Grif Teller who did 27 the television advertising category in ments and accessibility by Amtrak. calendars for the Pennsylvania Rail­ the prestigious CLIO competition road between 1928 and 1958. sponsored by the American TV and The Remarkable GG1; By Karl R. Radio Festival group. Amtrak was Zimmermann, 72 pages, 8-112-by-11, AMTRAK NEWS nosed out of the grand award by a horizontal format, soft cover, $4.75 Published once a month for em­ mere two points, according to Joe postpaid, Published by Quadrant ployees of the National Railroad Falsetti, Amtrak's director, market­ Press, 19 W. 44th St., New York, Passenger Corporation and those ing services. New York 10036. of participating railroads engaged Coffee, Tea Anyone? The GGI was-strike that-The in rail passenger service. Complimentary wake-up coffee GG 1 k a remarkable locomotive. STAFF and hot tea are now available to What with 139 built between 1935 Editor Ed Wojtas sleeping car passengers anywhere on and 1943, to date only 33 have been Circulation the system. Up to now, the popular retired. The rest continue to I~bor for Marguerite Broyhill feature was available only on a few Amtrak, Conrail and New Jersey's Reporter select trains. Department of Transportation. Debbie Marciniak The service will be provided bet­ The GGI was born in the mid- ween 6:30 and 9:30 a.m., local time, 1930s, during the depression, as the on request of passengers who will fill Pennsylvania Railroad's answer to - Amtrak News is a member of the Association of Railroad Editors, out a special form and hand it to their the need for a high-speed locomotive Materialli1 in Amtrak News is not copyrighted. sleeping car attendant the night that was to be used on the 2,677-mile Readers may use what they wish with proper at­ before. electrified system the railroad was tribution to Amtrak News.

11 .....;c,. .

Indiana Minority Construction Share ___, bid at Beech Grove. Prospective minority bidders were telephoned and I Reaches 43 Per Cent In June told of the meetings. As of June, eight of the a.y.aHab e Amtrak is fully committed to smaller packages within the general 18 contracts were awar~~0 cbfaMe r} -'<_ minority participation in its current categories of available work. The for a total of $1,24~ 8. :gU his ~1- ~:,::.:.., construction at Beech Grove and as packages were sized to attract both a.mount,. $540: 134 . nt to nty ..... l r::.--; small and larger minority bidders firms, either III pn e or si' n- ~ of June had awarded 43 per cent of its I ' present construction work to with the projects ranging from tracts, achieving a articip of I"'.,, ,:,,: minority contractors for a total dollar $12,000 to $171,000. 43.3 per cent. . .I7" '-; '4~ (i)S h "\ 't; ..." -- ~, figure of $540, 134. Amtrak's procurement department ,L\. The program went into full effect immediately developed a compre­ after a meeting between represen­ hensive bidders list of minority tatives of Senator Birch Bayh's office construction firms. The Minority and Amtrak personnel that discussed Business Resource Center of the work opportunities available at Beech Federal Railroad Administration and Grove for this past spring. the Indiana Regional Minority Amtrak expressed a full commit­ Purchasing Council were contacted to ment to achieve maximum minority help locate such firms. Ultimately, 53 participation through the competitive such contractors were pinpointed in bidding process. To enhance the the state. minority contractors' chances in the All of the minority firms were bidding, Amtrak did break down the invited to a special prebidders con­ size of projects into smaller packages ference at Beech Grove in late Feb­ which required less pressure on the ruary. Some 28 attended. contractors' cash flow. Amtrak asked how its procedures The scope of the work involved or general requirements might pose rehabilitation of existing facilities at problems for some of them. Potential Amtrak personnel and minority contractors work together at Beech Grove. Left to right Beech Grove with the exception of problem areas were noted by the are George Ruddick, Modular Structures, some new constructio.n un- an- annex contractors and Amtrak modified Inc.; Mrs, - Walter Ezzell,-co-owner, F&W As­ to the wheel shop and an employee some of its requirements to accom­ sociates; Allen Myers, Myers Wrecking Ser­ parking lot. Total cost of the 11 work modate issues raised. vice; Walter Ezzell; Joe Smith, of Sen . projects was estimated at $2 million. The end result was that through Bayh's office; Jo.hn Pawk, purchasing agent; Carl Jones". president, Cawff Construction; In February, Amtrak's March, April and May, regular Bill Riley, manager, industrial engineering; procurement and engineering per­ conferences were held on an almost Bob Nedzesky, project engineer; and "Blff" sonnel developed a series of 18 weekly basis for each project being Oliphant, senior buyerlconstruction.

First Class Mail U.S. POSTAGE PAID Permit 1911 Merrifield. VA

Passenger Corporation 400 N. Capitol St., NW Washington, D.C. 20001

FIRST CLASS ADDRESS CORRECTION REQUESTED ~