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Co-funded by the The European Commission support for the production of this publication does not Erasmus+ Programme constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsi ble for any use which may of the European Union be made of the information contained therein. HOUSING: AN EDUCATIONAL EUROPEAN ROAD TOWARD CIVIL RIGHTS Non-formal education is any educational action that takes place outside of the formal education system, is part of alifelong learning concept that ensures that young people and adult acquire and maintain the skills, abilities and dispositions needed to adapt to continuously changing environment. Source: Council of Europe 1 Co-funded by the Erasmus+ Programme of the European Union CONTENTS MODULE 2. MENTAL HEALTH SERVICES Module 2. Unit 1a. EVALUATION PROCESS. Acknowledgements 4 The involvement of users in the planning process including choosing accommodation 46 Housing: a European road towards civil rights [HERO] 4 Module 2. Unit 1b. LOCAL RESOURCES. The facilitation of the acquisition of accommodation, ERASMUS+ & non formal Education 6 and the creation of new work opportunities for people with mental health issues 50 HERO partnership 7 Module 2. Unit 2a. CASE-MANAGER. CURRICULUM for local community | Introduction 8 The facilitation of volunteering and professional networks 53 How to use the CURRICULUM 8 Module 2. Unit 2b. REPRESENTATION. Whether the services are interconnected 55 Different approaches to housing, whether by people with intellectual disabilities or by those with experience of severe mental issues 8 Module 2. Unit 3a. FLEXIBILITY The presence of a network between different mental health departments 59 MODULE 1. USERS AND FAMILIES Module 2. Unit 3b. RESPONSIBILITY Module 1 Unit 1a. MOTIVATION. Support and facilitation of the users’ wishes 11 Whether decisions are shared or the users have full responsibilities 61 Module 1. Unit 1b. EVALUATION PROCESS. Module 2. Unit 4a. VOLUNTEERING Work with users in the case of future cohabitation and choice of residence 15 Whether the support is personalised or standardised 65 Module 1. Unit 2a. LOCAL RESOURCES. Module 2. Unit 4b. LIFELONG LEARNING The presence of public transport/shopping centres near the residence. 18 Regular supervision and continued training (including time management) 67 Module 1. Unit 2b. CASE-MANAGER. Case-manager support users, family and help in Module 2. Unit 5. HOUSING RESOURCES social network including the coordination with services 21 Whether the user’s money will be administrated directly to them 70 Module 1. Unit 3a. FLEXIBILITY AND CLINICAL GOVERNMENT. Module 2. Unit 6. IMPACT ASSESMENT - Whether social inclusion is an important target 74 Link between families, services, users, governments and other stakeholders 23 Module 2. Answers 78 Module 1. Unit 3b. RESPONSIBILITIES AND CHOICES. Consideration of the users’ plans 26 Module 1. Unit 4a. VOLUNTEERS AND CIVIL SOCIETY. MODULE 3. OTHER COMPANIES, SCHOOLS … Community engagement with the project 29 Module 3. Unit 1a. EVALUATION PROCESS Programmes to support the social inclusion of the service users 79 Module 1. Unit 4b. LIFELONG LEARNING Social skills and problem-solving training programmes to improve social understanding 32 Module 3. Unit 1b. LOCAL RESOURCES – experiences of families and financially managed accommodation 82 Module 1. Unit 5. HOUSING RESOURCES. The existence and types of support available from the institutions including whether there is a dedicated specialist available 35 Module 3. Unit 2a. CASE MANAGER. What is a case a manager’s role? 85 Module 1. Unit 6. IMPACT OF ASSESSMENT. Whether the mental health staff can assess the Module 3. Unit 2b. REPRESENTATION. needs and resources of the user and whether isolation is being combatted in accordance with How to ensure service users are aware of their issues 88 users’ wishes 39 Module 3. Unit 3a. FLEXIBILITY AND CLICAL GOVERNMENT. Module 1. Answers 44 Monitoring teams for housing projects 91 2 Co-funded by the Erasmus+ Programme of the European Union Module 3. Unit 3b. RESPONSIBILITIES AND CHOICES. How to take different needs and abilities of service users into consideration 94 Module 3. Unit 4. VOLUNTEERING AND CIVIL SOCIETY. More information for a better sociological analysis of social processes 96 Module 3. Unit 5 RESPONSIBILITIES AND CHOICES. Educational activities in schools 100 Module 3. Unit 6. HOUSING RESOURCES – how to decide on the options of sharing accommodation or single occupancy 102 Module 3. Answers 106 MODULE 4. CITIZENS Module 4. Unit 1a. EVALUATION PROCESS. Any prejudice which may impede inclusion 107 Module 4. Unit 1b. LOCAL RESOURCES – The social difference between prosperous and disadvantages areas 111 Module 4. Unit 2. CASE MANAGER – Regular supervision of case manager 113 Module 4. Unit 3. REPRESENTATION/PERCEPTION, MOTIVATION AND SATISFACTION A citizen awareness intervention programme 116 Module 4. Unit 4. FLEXIBILITY AND CLINICAL GOVERNMENT Consideration of those living on close contact with the users 121 Module 4. Unit 5. LIFELONG LEARNING information on the services and mental health training 124 Module 2. Unit 6. HOUSING RESOURCES Local authority support of a housing plan (including a 24-hour helpline) 128 Module 4. Answers 132 CONCLUSIONS 134 BIBLIOGRAPHY 136 ANNEX 139 Copyright The HERO Consortium gives you this Manual free to be used without restriction, hoping that it can be useful for your trainings . However, if you use our tools, we ask you to make reference to our project as well as letting us know how you are using it by contacting [email protected] The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsi ble for any use which may be made of the information contained therein. 3 Co-funded by the Erasmus+ Programme of the European Union Acknowledgements Housing: a European road towards civil rights [HERO] The international partnership wishes to thank everyone who has been in- volved in this project: both on an official and unofficial level, representatives from Greece, Belgium, Italy, UK and Croatia who formed the project’s four Mental illness affects around 27% (83m.) of Europeans annually (European target groups have become spokespeople for their own communities, and Social Work, 2013). Studies comparing community-based services with other have actively contributed, with their experiences and observations, to the models of care show significant better outcomes on adherence to treatment, realization of this project, an educational curriculum focused on housing, spe- clinical symptoms, quality of life, housing stability, and vocational rehabilita- cifically tailored for local communities. tion (Braun P. et al.1981; Conway M. et al.1994; Bond et al.2001). According to WHO, community treatment is associated with a more favourable outcome Special thanks go to the directorates of the partnering organizations that related to increasing the quality of life, and better adherence to treatment have supported HERO’s guidelines, activities and products with trust and less stigma, housing stability and job ability (World Health Assembly, 2013). enthusiasm. Merseyside Expanding Horizons in the UK acknowledge the or- ganization Richmond Fellowship and Imagine Independence based in Liver- More specifically, community based mental health promotion has been high- pool and their volunteers and service users for their contribution to the de- lighted in: velopment of the videos as learning tools and the contribution to the piloting phase of this curriculum. ○ The European Mental Health Action Plan for 2010-2020, which interacts with inclusion policies at a national level. We are particularly grateful to Indire (Erasmus+ Italian Agency) for helping ○ The Mental Health Pact (2009) encouraging policy makers to sup- the European project achieve a fair development, thanks to their clear and port the transition towards community-based settings in mental health punctual explanations and meetings rich with information and suggestions. care. ○ The Council of Ministers invited Member States and the Commis- sion to set up a cooperation process on Mental Health and Well-being, The International HERO TEAM into “managing the evolution of community-based and socially-inclu- sive approaches to mental health” (2011). Housing is intended as a strategy that focuses on the transition that goes from aid to inclusion. Housing is founded on the safeguard of rights (citizenship, stigma reduction, etc.), on the rationalisation of public budget and on development of active and supportive citizenship. 4 Co-funded by the Erasmus+ Programme of the European Union 3. Other Public Agencies Housing is closely connected to the internationally well-known and diffused approach of Recovery. The right to housing, into the context of disability, of- 4. Users and their families fers an alternative to non-appropriate institutionalization. The excessive insti- tutionalization of people with mental disability encumbers on public finances Improving housing services through educational pathways meets both ethical and it has repercussions on the quality of care services. and cultural interests and economical sustainability; HERO will stimulate the local communities to face a number of needs to improve housing, at interna- Housing is a complex process that requires qualified interventions and the tional

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