Nespresso Momento 120 User Manual Welcome to Nespresso Professional

To help your company make the most of your Nespresso machine, let us guide you through everything this machine has to offer. It has many features that you will discover and enjoy. Nothing is more important than ensuring you enjoy the same high quality cup after cup, which is why we guarantee the performance of your machine as a natural part of our after-sales service.

How will you create your ideal coffee experience? Nespresso Momento 120 Nespresso Professional coffee machine

Table of Contents Safety precautions and general information...... 4 Machine overview...... 10 Interaction with the machine...... 12 Machine installation and beverage preparation...... 18 Daily cleaning and maintenance...... 22 Troubleshooting...... 28 Appendix...... 30

EN . 3 SAFETY PRECAUTIONS AND GENERAL INFORMATION

SAFETY PRECAUTIONS etc.) which could adulterate • Do not damage the refrigerating Please read all instructions in this machine functionalities or circuit. user manual before operating the performances. • Do not use electrical appliances machine. • Only store milk in the machine inside the milk storage compart- fridge using the milk tank ment unless they are of the type General safety notes provided with the machine. recommended by the manufac- • In the event of emergency, switch • At least one copy of this user turer. off the machine with the main manual should be kept in a switch located under the water location available at all times to Risk of electric shock tank, behind the drip tray. maintenance and management Contact with electrical compo- Unplug the machine. If your staff. Safety instructions must be nents during operation of the machine is plumbed in, turn off available for all users. machine could result in death or the water mains supply to the • This machine contains magnets. serious injury. machine. • The machine must only be • This appliance can be used by WARNING: installed, relocated, removed, children aged from 8 years and Risk of fire repaired or maintained by au- above and persons with reduced • Do not store explosive or flam- thorised, trained service staff. physical, sensory or mental capa- mable substances such as spray • Ensure that your machine volt- bilities or lack of experience and cans containing flammable pro- age is the same as your mains knowledge if they have been pellants inside the refrigerator. voltage. given supervision or instruction • Keep clear of obstruction all • Extension cables can be used if concerning the use of the ap- ventilation openings in the needed during the installation. pliance in a safe way and they appliance enclosure or in the Note: the extension cable(s) understand the hazards involved. structure for building-in. must be rated for the machine! Children must not play with the • Do not use mechanical devices • Do not open the casing under appliance. or other means to accelerate the any circumstances. • Ensure that any accessory (e.g. defrosting process, other than tank, pipes, etc.) is not present- those recommended by the NOTE: This appliance contains ing any damage (e.g. tear, crack, manufacturer. a class-1 laser product. EN . 4 • Keep the machine away from not simply turned off. • Use milk within 24 hours since moisture. • Dry the machine with a soft dry it has been filled into the milk • Never immerse the machine, cloth. Check for water under the tank. cable or plug in water or any machine and dry off if needed. • Do not leave the milk tank in the other liquid. • Wait one hour, then plug in the fridge with low quantity of milk • Protect the cable from sharp machine for use. overnight, to avoid risk of milk edges. freezing. • Machine cables must be Risk of food safety • If the temperature in the fridge, positioned out of the reach Ingestion of contaminated food with the door securely closed, of children. could result in death or serious is above 8 °C for more than • Immediately stop using the injury. 4 hours, remove the milk and machine if cable or plug are • Clean the machine periodically contact the service provider. damaged. and in accordance with this user • Never use any other container • Changes to the electrical plug manual. than the provided milk tank are prohibited because they • During cleaning or descaling to store milk into the machine could lead to serious dangers process, please make sure to fridge. by electrical shock or fire. identify that the machine can- • Only use food with a sell-by • Do not position the cable near not be used, in order to avoid date that has not yet expired. or on hot parts of the machine. consumer ingestion of cleaning/ Using the machine near open descaling agent. Never leave CAUTION: flames is strictly prohibited. the machine unattended during Risk of scalding operation, including the process- How to dry the machine in case es of cleaning, descaling and Contact with hot fluids could it gets wet or if there is a water emptying of the machine. result in minor or moderate injury. leak (risk of electricution): • Fill the water tank with fresh • Do not perform work underneath • Check that the mains cable is drinking water daily. the product outlets. not wet (especially at the mains • Only use UHT or pasteurised • Avoid direct contact with hot plug). Do not touch the mains cow milk. fluids. cable if it is wet! If wet, wait • Only pour milk which has • Do not touch any part of the until it is dry before proceeding. been stored under its defined outlets before or after a bever- If/once the mains cable is dry, conditions into the milk tank age has been dispensed. unplug the machine. Note: the (refer to milk packaging). • Empty the drip tray with caution machine must be unplugged, when cleaning the machine. EN . 5 Do never clean the drip tray Operation • When pouring the milk into the steam outlet without gloves. This machine is only suitable for milk tank, it must have a tem- • Wait for the instruction on the producing coffee, milk-based perature between 3 °C and 5 °C screen before opening the fridge coffee recipes and hot water as the machine fridge has been door. products. Take note of the follow- designed to keep the milk cool ing instructions: but not to lower its temperature. Risk of bruising • This machine is designed for This is to obtain optimal milk Handling inside the machine Nespresso Professional capsules, foam quality, which can vary could result in minor or moderate available exclusively through depending on the type of milk injury. Nespresso and its authorised used. • Do not put fingers into the distributors. • Do not transport the machine capsule insertion slot. • Ensure all necessary mainte- upside down: • If a capsule is blocked in the nance work is done following the Always ensure the machine is in capsule insertion slot, switch off instructions and intervals recom- a vertical upright position. and unplug the machine before mended in this user manual. • All operations other than those performing any operation. • Ensure to clean, empty and mentioned in this user manu- unplug the machine if you do al, must only be performed by Intended use not plan to use it for a long peri- authorised and trained service This machine is meant to be used od of time (weeks). Perform first providers of Nespresso after- in a professional environment by the automated cleaning process. sales centres. the personnel listed below: Disconnect machine from the • Self-serve users: Self-serve users mains. Remove, empty, clean Cleaning the machine are guided by the screen instruc- and store milk tank separately • The machine has to be cleaned tions to operate the machine in with lid open. Leave fridge door at the end of each day to ensure a safe mode. open. Refer to the chapter “Set- hygiene and food safety, pre- Self-serve users must not conduct tings” and section “Maintenance serve your machine lifetime any maintenance operations. menu” for more information. and contribute to an excellent • Trained operator staff: Trained • The milk tank must only be used Nespresso experience. operator staff are staff able to to store cold milk. Do not fill the • Machine cleaning and main- operate the machine and exe- tank with other enriched sub- tenance shall not be made by cute the cleaning and mainte- stances, such as sugar liquids, children without supervision. nance activities described in this alcohol, etc. • This machine needs to be manual. descaled and cleaned. EN . 6 Always read the safety precau- to prevent micro-biological con- Avoid contamination during tions on the descaling tamination. machine handling: package and/or the cleaning Dedicated and single-use paper • Microbiological contamination: process before proceeding. towels or tissues must be wrung Clean and sanitise your hands Avoid contact with eyes, skin out thoroughly to ensure they and all tools or materials used and surfaces. are only moist, but not wet, when conducting machine main- • Use only the adapted milk which could imply a higher risk tenance. Clean the milk tank, cleaning tablets as indicated by of electric shock. fridge and milk aspiration pipe Nespresso. Do not use any other • If cleaning performed before with dedicated, single-use and cleaning detergent or disinfec- switching off the machine for non-abrasive paper towels. tion agent. Using other cleaning a long period of time (as milk • Chemical contamination: use detergents or tablets might lead must not remain in a switched adequate chemical agents for to chemical residue buildup and/ off machine), disconnect the sanitation (e.g. odourless or poor cleaning efficiency. For machine from the mains after chemicals, mild detergents, ordering cleaning tablets please cleaning completion. Remove, food safe and non-abrasive). visit your Nespresso online shop empty, clean and store milk tank • Physical contamination: do not or contact Nespresso. separately with lid open. Leave introduce foreign materials that • Never use any other container refrigerator door open. can fall into the consumer cup. than the provided cleaning tank • Machine cleaning required in • Allergenic contamination: to perform the automated clean- case, for any reason, milk re- use specific tools for cleaning ing process. mained in the milk tank into the coffee and milk outlets. • Always perform a cleaning the fridge which was not cooled Never use tools that have been according to the machine down for some time. in contact with other food prompt or before switching off • Dedicated and single-use paper products (e.g. milk). the machine (as milk must not re- towels or tissues used to clean • Observe hygiene standards main in a switched off machine). external parts of the machine while pouring milk into the milk • Always perform a descaling ac- shall be properly treated to tank. cording to the machine prompt. prevent possible bacterial • Do not put in the microwave • Dedicated, single-use and contamination. plastic parts or any components non-abrasive paper towels or • Refer to the chapter “Daily of the machine. tissues only must be used to cleaning and maintenance” for • Do not clean machine compo­ clean the milk tank, the fridge, a complete guide to successfully nents in the dishwasher, except the milk aspiration pipe and all clean your machine. stated otherwise in this manual. the outlets (coffee, milk, water) EN . 7 • Do not clean plastic parts with machine, components and pack- Reliability tests under practical alcohol, ethanol, methanol, aging; follow all local regula- conditions are performed random- methylated spirits, disinfectants. tions. ly on selected units. This can show Detergents with strong acid traces of pre­vious use. agents such as acetic acid must Limitations of liability not be used either. • The manufacturer accepts no Risk of material damage • Do not clean the machine with liability for any injuries or acci- • This equipment is to be installed high pressure such as water jets. dents if the safety instructions to comply with the applicable • Clean the coffee and milk outlets covered in this manual are not federal, state or local plumbing with dedicated, single-use and adhered to. codes. non-abrasive paper towels. • The manufacturer cannot be • Wrong handling of the machine held liable for any damage can lead to property damage. Machine hygiene caused by misuse or inappropri- • This machine is designed for • Frequent automated rinsing ate handling of the machine. indoor use. Keep it in such a (internally and externally) takes • The manufacturer does not controlled environment (protect- place to sustain hygiene stand- accept any liability for conse- ed from dust, vibrations, water ards throughout the machine quences arising from both inter- splashes, direct sunlight, pests, lifetime. nal and external modifications etc.). of the machine. • Please make sure that a Pest Maintenance work Control and Monitoring system • The machine must be serviced by Warranty regulations is in place and that the machine authorised and trained service • The warranty provisions apply is located in an area with Pest providers at least once every as agreed with Nespresso. Control Monitoring. year or at least every 9,000 bev- • Malfunctions due to misuse • Position the machine on a flat, erages. or connecting unsuitable horizontal, stable, heat-resistant • A notification will appear on the connections are not covered and fluid-resistant surface. coffee machine display if the by warranty. • Do not position the machine machine needs to be serviced. • Wear and tear parts are not where a water jet might be used covered by warranty. for cleaning. Disposal • All Nespresso machines must • Only fill the tanks with the dedi- • We recommend that you contact pass stringent controls. cated liquids (i.e. water or milk). Nespresso to dispose of the Never fill the water tank with milk. EN . 8 • Store the machine in a dust-free and dry environment, always at a temperature above 0 °C. • As an option, machine and base cabinets are available in a configuration in compliance with the regulation on accessi- bility by people with a disability. Please check your local regula- tion for further information. • Never use the machine without drip grid. • For optimal performance, the ambient temperature must be between 5 °C and 32 °C.

Reminder At least one copy of this user manual should be kept in a location available at all times to maintenance and management staff. Safety instructions must be available for all users.

EN . 9 MACHINE OVERVIEW

14 8

1 9 15

2

10 3 16 4 11 5 17 6 12

7

OFF ON

13

EN . 10 19 Overview of the parts 1 Cup plate 2 Capsule insertion slot 3 Proximity sensors* 4 Telemetry device* (located inside the machine) 5 Touch control panel 6 Coffee and milk outlets 7 Capsule container 10 18 12 8 Machine fridge 9 Key for water tank and fridge doors 10 Milk tank with lid 11 Milk aspiration pipe 12 Water tank with lid 13 Main switch (The drip tray must 20 be removed in order to access the main switch.) 14 Cup support 15 Drip grids 16 Drip tray inlets 17 Drip tray 18 Cleaning tank with lid (used during the cleaning process) 19 Location for the cleaning tablet 21 during the cleaning process 20 Water filter 21 Water hardness test strip 22 Jar of Thermoplan cleaning tablets (used during the cleaning process) 23 Waste water container 22 23 (used during the cleaning process) i Test strips are available within the water filter package.

Recurring screen symbols Go to previous screen Confirm symbol i Use the screen symbols to navigate. Go to next screen Cancel (back to main screen)

* Function not available in all countries. Please contact your Nespresso representative for more details. EN . 11 INTERACTION WITH THE MACHINE

Home screen: non coffee recipes such as hot foam / hot water / hot milk can be selected from the home screen. Refer to the Recipe list on page 14. Refer to the Non coffee recipes on page 14 to set them. set language

english german

french dutch

insert capsule Language screen: Select the desired language and tap on the “confirm” symbol. hot foam hot water hot milk

Red symbols on the home screen A Red “descale” symbol: The machine needs to be descaled (see page 26) * B Red “filter” symbol: Change water A maintenance descale required filter (see page 26) insert capsule C Red “clean” symbol: The machine C B hot foam hot water hot milk needs to be cleaned (see page 22). clean insert capsule filter

* If this symbol appears, contact hot foam hot water hot milk Nespresso or its service partners. Nespresso Professional capsule posi- tion in the capsule insertion slot i The capsule does not fully enter the machine head until the bever- EN . 12 age is selected. D milk temperature A maintenance menu 4.5°C B setup menu 40.1°F E Next cleaning due in: 19h 30 min C technician menu

D Milk temperature: The ideal milk E The clean alert follows the rule Settings menu: temperature is 4 °C and must not of one cleaning per 24h. The A Maintenance menu: service be higher than 10 °C. If above countdown starts after the first milk procedures (default code 8888) 10 °C, the machine does not allow recipe has been prepared after a B Setup menu: general settings any milk recipes. The machine’s previous cleaning. (default code 8888) fridge is designed to keep the milk If no information is displayed, then C Technician menu: can only be at the optimal temperature of 4 °C. a milk beverage has not yet been accessed by a trained Nespresso It is not designed to actively cool prepared since the last cleaning. technician down milk from ambient tempera- ture to colder milk (< 10 °C).

Recipes can be chosen from a menu list (refer to the Recipe list on page 14). espresso lungo Refer to Set recipes on page 20. recommended ristreo recipe americano

lae cappuccino macchiato Recipe screen: The recipe screen Depending on the selected capsule, the appears within 2 seconds after a cap- recommended recipes are highlighted. sule has been inserted in the capsule insertion slot. EN . 13 Recipe list

Recipes are prepared with different ingredients according to the table below. After finishing the preparation, the recipe can be topped-up with the last ingredient. If you do not want to offer the top-up function, go to setup menu > ”Set top-up” and unselect the option.

Nespresso branded cups Top-up Cup length st nd rd programming Recipe S = 80 ml 1 ingredient 2 ingredient 3 ingredient Max. top-up range M = 180 ml 50 ml min – max (approx.) L = 350 ml Ristretto Coffee S Coffee 15 – 35 ml (25 ml) (25 ml) Espresso Coffee S Coffee 35 – 70 ml (40 ml) (40 ml) Lungo Coffee M Coffee 70 – 150 ml (110 ml) (110 ml) Americano Coffee Hot water M Hot water 130 – 190 ml (150 ml) (25 ml) (125 ml) Large Americano Coffee Hot water L Hot water 190 – 260 ml (210 ml) (50 ml) (160 ml) Espresso Macchiato Hot foam Coffee S Coffee 65 – 85 ml (75 ml) (35 ml) (40 ml) Large Cortado Coffee Hot foam M Hot foam 105 – 145 ml (120 ml) (40 ml) (80 ml) Piccolo Latte Hot foam Hot milk Coffee M Coffee 75 – 105 ml (85 ml) (40 ml) (20 ml) (25 ml) Cappuccino Hot foam Coffee M Coffee 150 – 210 ml (170 ml) (130 ml) (40 ml) Cappuccino Scuro Coffee Hot foam M Hot foam 100 – 140 ml (115 ml) (25 ml) (90 ml) Cappuccino Chiaro Hot foam Hot milk Coffee M Coffee 150 – 210 ml (170 ml) (40 ml) (90 ml) (40 ml)

EN . 14 Nespresso branded cups Top-up Cup length st nd rd programming Recipe S = 80 ml 1 ingredient 2 ingredient 3 ingredient Max. top-up range M = 180 ml 50 ml min – max (approx.) L = 350 ml Latte Macchiato Hot foam Hot milk Coffee L Coffee 230 – 330 ml (260 ml) (120 ml) (100 ml) (40 ml) Large Latte Hot foam Hot milk Coffee L Coffee 300 – 340 ml Macchiato (330 ml) (120 ml) (100 ml) (110 ml) Cortado Coffee Hot milk S Hot milk 50 – 60 ml (55 ml) (40 ml) (15 ml) Flat white Coffee Hot milk Hot foam M Hot foam 135 – 180 ml (150 ml) (40 ml) (90 ml) (20 ml) Latte Coffee Hot milk L Hot milk 160 – 220 ml (180 ml) (40 ml) (140 ml) Latte Grande Coffee Hot milk L Hot milk 270 – 340 ml (300 ml) (110 ml) (190 ml)

Non coffee recipes 1st ingredient Hot foam Hot foam L 125 – 325 ml (150 ml) (225 ml) Hot milk Hot milk L 125 – 325 ml (150 ml) (225 ml) Hot water Hot water L 125 – 325 ml (300 ml) (225 ml)

Cup sizes in the table are based on the Nespresso standard recipe sizes. The final cup volume can vary depending on milk type used. The recipe names displayed on the machine’s screen might be slightly different than the ones in this table. To select the recipes you wish to offer on the recipe screen, see page 20. To set the cup volume of a recipe, see page 21. To select the non coffee recipes you wish to offer on the recipe screen, see page 20. To set the cup volume of a non coffee recipe, see page 21. EN . 15 Proximity sensors* 120 minutes of inactivity. a rinsing cycle (70 ml) is automati­ Touchless functions Interaction with the Momento machine (Factory settings: 90 min). cally performed to keep the coffee The machine is equipped with various starts even before touching the touch fluidic line at the optimal tem- touchless functions that can be set in control panel, thus offering an intuitive The machine enters Deep sleep mode perature. This rinsing cycle can be the setup menu (Set touchless option). new way to welcome you to the world after having been in standby for a deactivated (setup menu > periodic Factory setting: disabled of Nespresso Momento. specified amount of time. The time rinsing). delay for Deep sleep mode can be • The lock screen function allows users The machine is equipped with set between 10 and 480 minutes. Milk system automatic rinsing to safely interact with the machine. 2 proximity sensors that perceive (Factory settings: 120 min). To maintain hygiene and performance The main advantage of this feature movement in front of the machine. The machine always enters Standby of the milk system throughout the day, is that it allows the user to wipe the Thus, the machine recognises when mode before switching to Deep sleep the machine automatically performs touch control panel before usage. a person enters its frontal vicinity. The mode. a short rinsing cycle at the beginning A message on the lock screen first sensor can recognise movement and end of milk recipe preparations: welcomes the user and guides them at a distance of approximately • Prior to the milk recipe preparation, on how to prepare a recipe. 4 m and the other at a distance of Automatic machine rinsing the machine performs a short rinsing • The remote control function* allows approximately 1 meter from the Rinsing the machine is not only cycle (15 ml). The rinsing water is users to interact with the machine machine. important for hygienic reasons but directly flushed into the drip tray at through an app without the need to also to maintain optimal machine the back of the machine. touch the touch control panel, thus Both proximity sensors offer different performance. There are 4 different • Just before the milk recipe prepara- providing the most hygienic and interaction with the machine. They automatic rinsing cycles: tion finishes, the milk in the milk line personalised coffee user experience. can be deactivated (technician menu) is flushed out with water to rinse the This option is not offered in all when the machine placement requires Daily rinsing on start up line. This process generates a very countries. it, without compromising the intuitive • Once per day, at machine start up, small amount of rinsing water (5 ml) machine interaction. the machine automatically performs that runs through the milk outlet. a rinsing cycle (200 ml) through the Telemetry* Refer to “Energy saving modes” with coffee and hot water outlets. Note about milk system rinsing: The machine can be connected to proximity sensors enabled / disabled • If the user manually stops a milk Nespresso via internet. To get the on page 17. Rinsing after exiting a power saving recipe preparation by pressing (X) on following benefits, the machine must mode: the touch control panel, the machine remain switched ON: • Every time the machine exits a power will automatically perform a rinsing • Visualise machine data and health Power saving modes saving mode, a rinsing cycle (40 ml) cycle prior to stopping. status The machine is equipped with 2 power is automatically performed to clean • For short milk recipes such as cortado • Update configuration settings saving modes that can be customised the coffee and hot water fluid lines or espresso macchiato, there is and software with the latest to save energy (setup menu > set ener- and reach optimal temperature for no rinsing cycle at the end of the functionalities** gy saving modes). the next beverage preparation. preparation. In this case, if no other • Receive additional Nespresso milk recipes are requested within services The machine enters Standby mode if Periodic rinsing 10 minutes, a short rinsing cycle is unused or if its sensors do not detect • If the machine does not enter a automatically performed through the any movement over a certain period power saving mode for 130 minutes milk outlet. of time. The time delay for Standby (i.e. the machine is maintained in mode can be set between 10 and ready mode by people passing by),

* Function not available in all countries. Please contact your Nespresso representative for more details. **  Images and texts presented in this user manual might not exactly reflect the ones displayed in your machine touch control panel. EN . 16 Energy saving modes with proximity sensors enabled Machine in standby mode Machine in deep sleep mode

No presence

After 30 seconds of inactivity and no movement detection

Far field proximity sensor

(Fading effect)

Near field proximity sensors machine is heating up welcome, please touch the screen to start The machine is heating up. Touch the screen to start.

Energy saving modes with proximity sensors disabled or unavailable

welcome, please touch the screen to start

Machine in standby mode: Machine in deep sleep mode: Luminosity dims to 30 % to secure Once the user touches the screen, screen longevity. the machine heats up. EN . 17 MACHINE INSTALLATION AND BEVERAGE PREPARATION

5 cm

Machine installation 5 cm 1 i Please ensure the coffee machine 5 cm is placed in a location with sufficient ventilation (at least 5 cm space on the back, on the sides and top of the machine).

Insert the cup support by tilting it into position.

2 3 4

Insert the capsule container. Connect the power plug to mains Switch on the machine. Insert the drip power socket. Ensure to use the correct tray with the drip grid. mains voltage as given in “Specifica- tions” on page 30. EN . 18 Machine set-up Parameters: • set language 1 set language • set time zone • set time english german • set date • set energy saving modes french dutch • set temperature • set recipes WARNING • set functions Use UHT or pasteurised cow milk only. • set recipes cup length • set functions cup length The ideal milk temperature is 4 °C and Follow the instructions on the screen to Once the setup is complete, the ma- must not be higher than 10 °C. Milk • set top-up set the parameters of your machine. • set access code chine starts heating up and the fridge recipes become available once the • water filter installation (follow the inside the machine starts to cool temperature inside the fridge is below water filter instructions from step 2) down. Remove the milk tank from the 10 °C. machine and close the fridge door. i The machine is designed to be used with the provided milk tank, 2 3 which guarantees proper working conditions with the sensors embedded in the refrigerator housing (temperature control, milk tank presence and milk level). The machine is not intended for use with a milk pack.

Remove the milk tank, the lid and the towels before reassembling all parts. the machine’s fridge. Make sure the drip tray and clean them with odour- Wipe the milk aspiration pipe with a milk aspiration pipe is not pinched. less detergent. Rinse with warm / single-use, non-abrasive paper towel Close the fridge door to ensure that hot water and dry all parts with a or tissue, then insert it in the milk tank the fridge temperature is maintained. fresh and clean towel, cloth or paper prior to place the milk tank back into Enjoy! Recipe preparation 1 2 3 i Hot foam, hot water and hot milk S functions are directly accessible espresso lungo from the home screen. M recommended i To adjust milk foam quality, refer ristreo recipe americano to milk foam quality adjustment on page 21. L lae cappuccino macchiato Select the right cup (size) for your Place the cup under the outlets. Insert Recommended recipes for the inserted recipe. (refer to page 14). Use the the capsule into the capsule slot. capsule are highlighted. Make your cup support for small and medium choice. cups. Move the cup support to the side if a large cup is used. EN . 19 Set recipes number of recommendation screens Number of recipes to How many recipes will How many recipes will offer fit on page 1 fit on page 2 i To set the recipes for your ma- chine, first decide how many reci- up to 6 recipes (1 page) 3 3 – pes you wish to offer. If you wish to offer up to 6 recipes they will be 4 4 – shown on a single recommenda- up to 10 recipes (2 pages) 5 5 – tions screen. For 7 up to 10 recipes, your recipe selection will be shown 6 6 – on two recommendations screens. 7 5 2 The set recipes option (in the setup 8 5 3 menu) will guide you step by step in creating your recipe selection. 9 5 4 10 5 5

i “Pure coffee” is either ristretto, espresso or lungo.

espresso lungo lungo lae macchiato recommended espresso recommended americano recommended ristreo recipe americano recipe recipe lae piccolo grande lae ristre o large lae cappuccino macchiato americano Setting 3 to 6 recipes: You must set Setting 7 to 10 recipes: Up to 5 more recipes of your choice a minimum of 3 recipes. One of the 5 recipes must be set on the first can be set on the second recommen- recipes must be a “pure coffee” recipe. recommendations screen. One of the dations screen. recipes must be a “pure coffee” recipe.

i Use the right / left arrow to scroll select recipes set functions through the menu list. Use the i “i” to get help. The confirmation symbol will appear when the necessary criteria’s are met. ristre o espresso lungo

hot foam hot water hot milk

americano large cortado americano To choose your recipes, simply touch Set your non coffee recipes: touch to select / deselect them. When the recipe to select / deselect them. The non coffee recipes offered on the confirmed, they will appear on the Recipes selected are highlighted home screen can be chosen in the home screen. (golden ring) for easy identification. setup menu > set functions. To choose your your non coffee recipes, simply EN . 20 Set recipes cup length set recipe length Set functions cup length

cappuccino To program the functions cup length, M go to setup menu > set functions cup length. Use +/– to increase/decrease the To program the recipes cup length, overall recipe cup length. The recipe go to setup menu > set recipes cup ingredients are adapted automat- length. ically. Consult the Recipe list table on page 14 to see the min and max volumes per recipe. Personalise the recipes with the top-up function

Press for more hot coee

After finishing the recipes, it can be Top-up function can be deactivated in topped up with the latest ingredient the setup menu > set top-up. (see recipe list on page 14).

Milk foam quality adjustment milk foam se ings Go to the maintenance menu > adjust Once you have adjusted the air valve milk foam quality. opening, repeat 3 to 4 test prepara- tions to allow the system to stabilise % start This parameter allows you to adjust with the new settings. the amount of air injected into the air valve opening stop milk to get the desired milk foam density. Less air will generate a more liquid foam, whereas more air will increase the milk foam volume. Depending on the milk type used, You can customise the milk foam den- there will be a limit where too much sity by adjusting the air valve opening air will generate inconsistent results in the maintenance menu > set milk (unstable foam, rapid drainage, foam quality. coarse appearance with big bub- bles,…). EN . 21 DAILY CLEANING AND MAINTENANCE

Introduction Your Nespresso machine has been developed according to the highest standards of quality and reliability. In order to ensure excellent performance and in-cup quality, please conduct maintenance operations at the required frequency.

Clean the milk machine and 1 water tank (daily) i The clean alert follows the rule i In case the “clean” and “descale” of one cleaning every 24 hours. symbols appear in red at the same The countdown starts only after time, proceed first to the cleaning clean the first milk recipe has been pre- procedure and then to the descal- pared after the previous cleaning. ing procedure. clean insert capsule The status of the countdown (when the next cleaning is due) is shown by touching the setup hot foam hot water hot milk symbol. When the “clean” symbol appears in red, the machine must be cleaned. All milk recipes become unavailable.

The cleaning procedure can be You will be asked to confirm that the Material needed: performed in 2 ways: water tank is full and that drip tray – cleaning tank – Standard process: To get used to has been emptied prior to launch the – waste water container each cleaning preparation step in automatic cleaning process. – 1 cleaning tablet – only use original a detailed way, simply start the Thermoplan cleaning tablets (see cleaning procedure. There are two ways to start the “contact Nespresso” in appendix) – Fast process: Prepare the cleaning cleaning procedure: – duration: ~20 minutes tank and the cleaning tablet (as – Tap on the red “clean” symbol and shown in step 7), introduce it into follow the instructions on the screen the machine fridge (as shown in – Enter the maintenance menu, step 8). Only then start the cleaning select “clean the milk machine” and procedure. Follow the instruction on follow the instructions on the screen. screen.

EN . 22 i Please remember to use mild odourless detergents and 2 3 4 non-abrasive tools.

Swing the cup support to the side and clean towel, cloth or paper towel. Remove the water tank from the ma- remove, empty and clean the milk Clean the milk aspiration pipe and the chine. Fill the water tank completely tank. Clean the milk tank and the lid milk tank bay with a fresh and clean with fresh drinking water. with odourless detergent, rinse with wet towel. warm water and dry with a fresh and i If a cleaning tablet is not present or inserted correctly, the cleaning 5 6 7 procedure cannot be started.

Insert the water tank back to the Remove the drip tray with the drip grid Place the cleaning tablet in the ded- machine. from the machine. Empty the drip tray. icated slot in the cleaning tank and Insert the drip tray with the drip grid press gently until it’s well secured. back to the machine.

8 9

Insert the cleaning tank. The inden- Place the waste water container below  Select “proceed” to launch the tation on the cleaning tank lid must the outlets. Let the fridge door open cleaning procedure and follow be on the front left side for correct (to avoid condensation in the milk the instructions on the screen. insertion. Make sure the milk aspira- tank bay during the cleaning process). tion pipe is properly placed into the cleaning tank. EN . 23 10 11

After the cleaning process has finished, the drip grid back to the machine. Handle the cleaning tank with care remove the drip tray with the drip grid Remove, empty and clean the waste as the cleaning solution is warm and from the machine. Empty the drip tray. water container. Remove the cleaning composed of cleaning agent. Wash with soapy water, rinse and dry tank, remove the lid, empty the tank both elements. Insert the drip tray with and clean both lid and cleaning tank. i Once the cleaning procedure is 12 13 completed, exit the menu. The cleaning is finished touch control panel will show the home screen and the milk fridge will start to cool down. Close the fridge door to ensure a proper cooling down process. If you desire milk recipes to be available right after the cleaning process, refill the milk tank with Clean and thoroughly dry the milk If it is, remove the pipe and clean it The cleaning procedure is finished. pre-cooled milk (5 °C) and insert aspiration pipe and the milk tank bay with fresh drinking water. it back into the machine’s fridge. with a single-use paper towel or tissue. It will take approximately 15 Check visually that the filter on the minutes to be ready to dispense milk aspiration pipe is not clogged. milk recipes. 14 15 16

Refill the milk tank with refrigerated Remove the water tank from the Remove the water tank lid. Empty, milk. Insert the milk tank back into the machine. clean with a single-use paper towel machine fridge. or tissue and rinse with fresh drinking water. Fill the water tank with fresh drinking water and attach the lid EN . 24 again. 17 18 19

Insert the water tank back to the Clean top of the machine with a Swing the cup support to the side and machine. disposable tissue or paper towel. remove the capsule container. Be careful, it might be warm.

20 21 22

Empty the capsule container, wash Insert the capsule container back into Remove the outlets cover. Be careful, with soapy water and dry it. the machine. hot water might drip.

23 24 25

Rinse the outlets cover with fresh Clean the coffee and the milk outlets Insert the outlets cover back into the drinking water and dry it. with a disposable tissue or a paper machine. towel.

EN . 25 Change the water filter 1 2 water filter installation i Alternatively, when the “filter” symbol appears in red, you can filter start the water filter change procedure by entering the The water tank should be cleaned i insert capsule filter maintenance menu. every time the filter is changed Select “change the internal filter” (or at least weekly in the direct and follow the instructions. water connection mode). hot foam hot water hot milk i There are 3 possible options to When the “filter” symbol appears Follow the instructions on the screen set the water hardness: A, B, C. in red the internal filter should be to set the water hardness on both the Refer to “descaling interval and changed. Tap on the red filter symbol machine and the new water filter. water filter exchange” on page and follow the instructions. 27. i To complete the new water filter 3 4 5 installation, the machine will automatically perform a rinsing cycle of approximately 0.5 litres through the outlets, to secure optimal performance. Therefore, place a container with enough capacity under the outlets. Once the water hardness is set, Fill a recipient with fresh drinking Insert the new water filter. Fill the remove the water tank and its lid. water. Immerse the water filter water tank with fresh drinking water Rinse with fresh drinking water. completely and squeeze it several and attach the lid again. Insert the Remove the old water filter. times until all air bubbles have been water tank back to the machine. removed. Descaling i Coffee and Milk modules are descaled using two separated pro- descale cesses. When one of the descaling processes is required, the screen i In case the “clean” and “descale” will inform on the expected delay symbols appear in red at the min until the other descaling process same time, proceed first to the will be required. cleaning procedure and then to the descaling procedure. The water tank shows different desca- If the machine is equipped with a ling marks. Refer to bottom marking water filter, always remove it before when descaling the coffee system. descaling. Refer to the upper marking when descaling the milk system. EN . 26 Descaling: coffee 1 Follow the instructions on the screen. Material needed: i Alternatively, the maintenance menu can be entered to start the Prepare the following items to descaling procedure. complete the descaling process: descale – cleaning tank – waste water container insert capsule – 2 bags of Nespresso liquid descaler – 1 l of water hot foam hot water hot milk The procedure will last about When the “descale” symbol appears 15 minutes. in red, the machine should be des- i For descaling, use Nespresso caled. Tap on the red descaling sym- liquid descaler. Never use vinegar. bol. The machine will inform that it requests a coffee module descaling. Descaling: milk The machine will inform that it Material needed: 1 requests a milk module descaling. Follow the instructions on the screen. Prepare the following items to complete the descaling process: descale i Alternatively, maintenance menu – cleaning tank can be entered to start descaling – waste water container insert capsule procedure. – 4 bags of Nespresso liquid descaler – 2 l of water hot foam hot water hot milk The procedure will last about When the “descale” symbol appears 60 minutes. in red machine should be descaled. i For descaling, use Nespresso Tap on red descaling symbol. liquid descaler. Never use vinegar.

Descaling intervals and water filter exchange 25 recipes per day 50 recipes per day 80 recipes per day water tank filter exchange Water Water filter hardness setting coffee milk coffee milk coffee milk system system system system system system coffee and milk system High C ~8 months ~4 months ~4 months ~3 months ~2 months ~3 months 80 L or 183 days Medium B ~10 months ~8 months ~5 months ~6 months ~3 months ~5 months 150 L or 183 days Low A ~16 months ~13 months ~8 months ~10 months ~5 months ~8 months 220 L or 183 days

If the machine is installed with an external water filtration system, a descaling alarm will be triggered after 1000 litres. EN . 27 TROUBLESHOOTING

Problem Potential solution The language displayed is not appropriate. Modify the language settings in your machine’s setup menu. If the problem persists, contact your machine operator. The machine enters in sleep/standby mode Modify the energy-saving settings in your machine’s setup menu. too quickly. If the problem persists, contact your machine operator. The temperature of Nespresso Momento 120 beverages is too hot/too cold. Modify the temperature settings in your machine’s setup menu. If the problem persists, contact your machine operator. The length of Nespresso Momento 120 beverages is too long/too short. Modify the recipe length settings in your machine’s setup menu. If the problem persists, contact your machine operator. Nespresso Momento 120 seems to function, yet no water/coffee comes out of Ensure there is water in the machine’s water tank(s). the coffee head. Ensure there is no air stuck in the water filter. To do that, fill a recipient with fresh drinking water. Immerse the water filter completely and squeeze it several times until all air bubbles have been removed. Place your filter on the water tank and try the machine again. The display is not illuminated. If the proximity sensors function has been disabled (or if not available in your country), the machine might be in deep sleep mode. Touch the screen to wake up the machine. If not the case, check if the machine is switched on and if the power plug is connected to the mains power socket.

EN . 28 Problem Potential solution The machine performs too many automatic rinsing cycles. Refer to the section “periodic rinsing” on page 16. The milk container contains milk but the milk recipes are not available. Milk recipes become available once the temprature in the fridge is below 10 °C. Refer to the section “interaction with the machine” on page 12 to check the temperature in the fridge. Always use pre-cooled milk (i.e. 5 °C) when refilling the milk tank. The milk froth texture is not to the desired quality. – Depending on the milk type you use, the setting must be adjusted. This might happen as well if you use the same milk type and brand but at a different period of the year. Refer to the section “milk foam quality adjustment” on page 21 to set the desired milk foam density. – Make sure the milk aspiration pipe is correctly inserted in the milk tank and not pinched by the milk tank lid.

EN . 29 APPENDIX

Direct water connection Proximity Sensor Specifications* The machine can be connected to the water network Frequency: 5.8+/−0.075 GHz Type plate directly. Thus, water filter needs to be changed less Maximum power: often. No water refill is required. • ETSI countries: ca 2 mW / ca 3 dBm • FCC countries: < 50 mV/m, < 94 dBuV/m Specifications A trained Nespresso technician or a certified Type plate plumber is required (plumber installation) and The type plate contains the following details: pressure needs to be checked between 2 – 4 bar. Machine type: Nespresso Professional Coffee Milk Power supply: Machine 220 – 240 V / 50 – 60 Hz (IEC certification) Model: Nespresso Momento 120 200 V / 50/60 Hz (IEC certification) Type: 232/NP120 Recycling capsules and Weight: 39 kg Voltage: according to type plate Operation temperature range: +5 °C – +32 °C machines end of life Power: according to type plate This appliance complies with the EU Directive Storage temperature range: −25 °C – +60 °C Serial number: according to type plate 2012/19/EC. Packaging materials and appliance (please empty your machine before storage) Production date: according to type plate contain recyclable materials. Water tank capacity: 5 L Your appliance contains valuable materials that can Milk tank capacity: 3 L Steam boiler pressure system be recovered or can be recycled. Dimensions (W x D x H): 560 x 500 x 420 mm Rated operation pressure: 2.8 bar Separation of the remaining waste materials into different types facilitates the recycling of valuable Noise emission: < 55 dBA Rated operation temperature: 142 °C Fluid refrigerant: R600a raw materials. Max. boiler pressure: 5 bar Leave the appliance at a collection point. Power of fridge compressor: 50 W Min. boiler pressure: –0.2 bar You can obtain information on disposal from your Tested boiler pressure: 7.5 bar local authorities. Telemetry Specifications* To know more about Nespresso sustainability strategy, go to www.nespresso.com/positive Modem frequency bands: • 2G bands (GSM/EDGE): 850, 900, 1800 Publishing details and 1900 MHz • 3G bands (UMTS): 800, 850, 900, 1900 Version: User manual Nespresso Momento 120 and 2100 MHz Original user manual Maximum radio-frequency power: Contact Nespresso • 2G bands: 33 dBm For service calls, contact your country-­specific • 3G bands: 25 dBm Nespresso representative on www.nespresso.com

* Function not available in all countries. Please contact your Nespresso representative for more details. EN . 30 Nestlé Nespresso SA Avenue d’Ouchy 4–6 1006 Lausanne Switzerland

EN . 31 www.nespresso.com/pro