Nespresso Momento 120 User Manual Welcome to Nespresso Professional To help your company make the most of your Nespresso machine, let us guide you through everything this machine has to offer. It has many features that you will discover and enjoy. Nothing is more important than ensuring you enjoy the same high quality cup after cup, which is why we guarantee the performance of your machine as a natural part of our after-sales service. How will you create your ideal coffee experience? Nespresso Momento 120 Nespresso Professional coffee machine Table of Contents Safety precautions and general information ....................................................................................4 Machine overview .............................................................................................................................. 10 Interaction with the machine .............................................................................................................12 Machine installation and beverage preparation ............................................................................ 18 Daily cleaning and maintenance ..................................................................................................... 22 Troubleshooting..................................................................................................................................28 Appendix .............................................................................................................................................30 EN . 3 SAFETY PRECAUTIONS AND GENERAL INFORMATION SAFETY PRECAUTIONS etc.) which could adulterate • Do not damage the refrigerating Please read all instructions in this machine functionalities or circuit. user manual before operating the performances. • Do not use electrical appliances machine. • Only store milk in the machine inside the milk storage compart- fridge using the milk tank ment unless they are of the type General safety notes provided with the machine. recommended by the manufac- • In the event of emergency, switch • At least one copy of this user turer. off the machine with the main manual should be kept in a switch located under the water location available at all times to Risk of electric shock tank, behind the drip tray. maintenance and management Contact with electrical compo- Unplug the machine. If your staff. Safety instructions must be nents during operation of the machine is plumbed in, turn off available for all users. machine could result in death or the water mains supply to the • This machine contains magnets. serious injury. machine. • The machine must only be • This appliance can be used by WARNING: installed, relocated, removed, children aged from 8 years and Risk of fire repaired or maintained by au- above and persons with reduced • Do not store explosive or flam- thorised, trained service staff. physical, sensory or mental capa- mable substances such as spray • Ensure that your machine volt- bilities or lack of experience and cans containing flammable pro- age is the same as your mains knowledge if they have been pellants inside the refrigerator. voltage. given supervision or instruction • Keep clear of obstruction all • Extension cables can be used if concerning the use of the ap- ventilation openings in the needed during the installation. pliance in a safe way and they appliance enclosure or in the Note: the extension cable(s) understand the hazards involved. structure for building-in. must be rated for the machine! Children must not play with the • Do not use mechanical devices • Do not open the casing under appliance. or other means to accelerate the any circumstances. • Ensure that any accessory (e.g. defrosting process, other than tank, pipes, etc.) is not present- those recommended by the NOTE: This appliance contains ing any damage (e.g. tear, crack, manufacturer. a class-1 laser product. EN . 4 • Keep the machine away from not simply turned off. • Use milk within 24 hours since moisture. • Dry the machine with a soft dry it has been filled into the milk • Never immerse the machine, cloth. Check for water under the tank. cable or plug in water or any machine and dry off if needed. • Do not leave the milk tank in the other liquid. • Wait one hour, then plug in the fridge with low quantity of milk • Protect the cable from sharp machine for use. overnight, to avoid risk of milk edges. freezing. • Machine cables must be Risk of food safety • If the temperature in the fridge, positioned out of the reach Ingestion of contaminated food with the door securely closed, of children. could result in death or serious is above 8 °C for more than • Immediately stop using the injury. 4 hours, remove the milk and machine if cable or plug are • Clean the machine periodically contact the service provider. damaged. and in accordance with this user • Never use any other container • Changes to the electrical plug manual. than the provided milk tank are prohibited because they • During cleaning or descaling to store milk into the machine could lead to serious dangers process, please make sure to fridge. by electrical shock or fire. identify that the machine can- • Only use food with a sell-by • Do not position the cable near not be used, in order to avoid date that has not yet expired. or on hot parts of the machine. consumer ingestion of cleaning/ Using the machine near open descaling agent. Never leave CAUTION: flames is strictly prohibited. the machine unattended during Risk of scalding operation, including the process- How to dry the machine in case es of cleaning, descaling and Contact with hot fluids could it gets wet or if there is a water emptying of the machine. result in minor or moderate injury. leak (risk of electricution): • Fill the water tank with fresh • Do not perform work underneath • Check that the mains cable is drinking water daily. the product outlets. not wet (especially at the mains • Only use UHT or pasteurised • Avoid direct contact with hot plug). Do not touch the mains cow milk. fluids. cable if it is wet! If wet, wait • Only pour milk which has • Do not touch any part of the until it is dry before proceeding. been stored under its defined outlets before or after a bever- If/once the mains cable is dry, conditions into the milk tank age has been dispensed. unplug the machine. Note: the (refer to milk packaging). • Empty the drip tray with caution machine must be unplugged, when cleaning the machine. EN . 5 Do never clean the drip tray Operation • When pouring the milk into the steam outlet without gloves. This machine is only suitable for milk tank, it must have a tem- • Wait for the instruction on the producing coffee, milk-based perature between 3 °C and 5 °C screen before opening the fridge coffee recipes and hot water as the machine fridge has been door. products. Take note of the follow- designed to keep the milk cool ing instructions: but not to lower its temperature. Risk of bruising • This machine is designed for This is to obtain optimal milk Handling inside the machine Nespresso Professional capsules, foam quality, which can vary could result in minor or moderate available exclusively through depending on the type of milk injury. Nespresso and its authorised used. • Do not put fingers into the distributors. • Do not transport the machine capsule insertion slot. • Ensure all necessary mainte- upside down: • If a capsule is blocked in the nance work is done following the Always ensure the machine is in capsule insertion slot, switch off instructions and intervals recom- a vertical upright position. and unplug the machine before mended in this user manual. • All operations other than those performing any operation. • Ensure to clean, empty and mentioned in this user manu- unplug the machine if you do al, must only be performed by Intended use not plan to use it for a long peri- authorised and trained service This machine is meant to be used od of time (weeks). Perform first providers of Nespresso after- in a professional environment by the automated cleaning process. sales centres. the personnel listed below: Disconnect machine from the • Self-serve users: Self-serve users mains. Remove, empty, clean Cleaning the machine are guided by the screen instruc- and store milk tank separately • The machine has to be cleaned tions to operate the machine in with lid open. Leave fridge door at the end of each day to ensure a safe mode. open. Refer to the chapter “Set- hygiene and food safety, pre- Self-serve users must not conduct tings” and section “Maintenance serve your machine lifetime any maintenance operations. menu” for more information. and contribute to an excellent • Trained operator staff: Trained • The milk tank must only be used Nespresso experience. operator staff are staff able to to store cold milk. Do not fill the • Machine cleaning and main- operate the machine and exe- tank with other enriched sub- tenance shall not be made by cute the cleaning and mainte- stances, such as sugar liquids, children without supervision. nance activities described in this alcohol, etc. • This machine needs to be manual. descaled and cleaned. EN . 6 Always read the safety precau- to prevent micro-biological con- Avoid contamination during tions on the descaling tamination. machine handling: package and/or the cleaning Dedicated and single-use paper • Microbiological contamination: process before proceeding. towels or tissues must be wrung Clean and sanitise your hands Avoid contact with eyes, skin out thoroughly to ensure they and all tools or materials used and surfaces.