Resilient Communities Wiltshire
Resilient Communities
Wiltshire
Hankerton Parish Community
Emergency Plan
Plan Completion Date 12 Jan 19
Plan Author
Robin Tjolle
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Resilient Communities Wiltshire Contents
Part 1 – Hankerton Emergency Plan; The Essentials ...... 3 1.1 What’s an Emergency? ...... 3 1.2 Why have an Emergency Plan? ...... 3 1.3 Legalities ...... 3 1.4 Exercises ...... 4 Part 2 - Contacts ...... 5 2.1 Emergency Services ...... 5 2.2 Hankerton ...... 6 2.3 Wiltshire County Council ...... 7 2.4 Weather ...... 7 2.5 Utilities ...... 8 Part 3 – Activation of Emergency Plans ...... 9 3.1 Criteria - When is a Plan Activated? ...... 9 3.2 Activation Aide Memoire - How is a Plan Activated? ...... 9 3.3 Activation Telephone Tree - Who Activates a Plan? ...... 10 Part 4: Planning, Identifying and Responding to an Emergency ...... 11 4.1 Scope ...... 11 4.2 Preparation, Triggers and Actions ...... 11 Part 5 - Map of Local Resources ...... 13 Part 6 - Roles and Responsibilities ...... 13 6.1 Roles in the Community ...... 13 6.2 Action Cards ...... 14
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Resilient Communities Wiltshire Part 1 – Hankerton Emergency Plan; The Essentials
1.1 What’s an Emergency?
An emergency, which can also be referred to as an incident, is anything that affects you, your family and your community. Wiltshire Country Council defines its highest risks in terms of possible emergencies as including snow, flooding and power cuts.
1.2 Why have an Emergency Plan?
Ability to support Increase themselves when readiness and Provide support to emergnecy resilience within statutory agencies services are local communities delayed
1.3 Legalities
The question of what we’re allowed to do and what we’re insured to do are often asked when considering emergency planning. The essential information is as follows:
Health and Safety
It is recognised that those named or recognised in this plan are not trained or resourced to carry out any functions of the emergency services. The response will be confined to supporting the welfare of the people in the community and helping them to maintain a normal community life. No-one is obliged to carry out any function and all duties are done solely on a voluntary basis.
Data Protection1
As we recognise the legal requirements of protecting personal data, and respect the privacy of our residents, we’ve produced the following versions of this plan:
(1) Full Plan. The full plan containing all personal data that might be needed in an emergency is only held by those Hankerton Parish Councillors who require the information. Personal data will be held securely and will not be shared with any other party unless the individual has given their permission in writing.
(2) Full Plan (Personal Details Removed). The full plan with personal details redacted has been provided to the Wiltshire Council Emergency Planning Team for their reference.
(3) Public Plan (Important Information Only). A reduced plan with elements of Parts 2, 3 and 4 removed is available on the Hankerton Village website for all Hankerton Residents.
The Volunteer Coordinator retains the title of data controller. He will ensure that only people who have given written permission have their details shared beyond the required Parish Councillors.
1 Sources of Information: Wiltshire Council Emergency Planning Team and the Hankerton Parish Clerk. 3 | P a g e
Resilient Communities Wiltshire Insurance2
Wiltshire Council does not cover volunteers with any insurance unless specifically tasked by the emergency planning team to carry out a function in a set incident.
However, volunteers acting on behalf of Hankerton Parish Council are insured to carrying out what is classed as ‘normal’ activities. In the context of this plan, this insurance covers all activities volunteers are requested to do by the Parish Council. It does not included activities not considered to be ‘normal’. These include, but are not exhaustively, gritting of roads (only gritting of pavements is covered), any activity under ‘self-help’ or any activities using equipment (i.e., chainsaws). All such activities are undertaken at the individuals own risk, are not insured and will not be requested of volunteers by the Hankerton Parish Council.
Further guidance on this area can be sought through the Volunteer Coordinator.
1.4 Exercises
All plans should be exercised annually.
Where this is not possible, the telephone tree (Part 3.3) must be tested in full annually.
2 Sources of Information: Wiltshire Council Emergency Planning Team and the Insurance Officer (Village Halls & Parish Councils), Community First.
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Resilient Communities Wiltshire Part 2 - Contacts
2.1 Emergency Services
Emergencies Role Police, Fire, Ambulance Contact 999 Number Notes Only call if there’s an emergency in progress or a danger to life
Emergency Services (Not Immediate or Life Threatening) Role Police Contact Tel: 101 Number Notes General Police enquiries when it’s not an immediate emergency
Role Medical (NHS) Contact Tel: 111 Number Notes Advice on all medical concerns; NHS 111 can connect you to a nurse, GP or request an ambulance if necessary
Role Malmesbury Primary Care Centre Contact Tel: 01666 825 825 Number Notes GP appointments Animals Role The George Veterinary Surgery Contact Tel: 01666 823035 Number Tel: 01666 823165 Notes
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Resilient Communities Wiltshire 2.2 Hankerton
Community Emergency Volunteer Coordinator Name Robin Tjolle Contact Mob: 07801 891429 Number Home: 01666 577789 Email: [email protected] Address: Summerhouse Notes Parish Councillor responsible for maintenance of the Hankerton Emergency Plan Community Emergency Volunteer (Deputy) Name Pam Walkinshaw Contact Mob: 07981 319549 Number Home: 01666 575016 Email: [email protected] Notes Parish Council Clerk Name Michael Bromley-Gardner Contact Mob: 07972 266767 Number Notes Place of Safety Location The Church Name Philip Carter Contact Mob: Number Home: Notes Key held at the Old School House, Church Lane; available on request from Philip or the coordinator. Facilities include heating, kitchen, toilet. Further support (food, bedding, etc) will be provided through community self-help. Snow Plough Operator Name Thomas Law Contact Home: 01666 577309 Number Address: Brook Farm Notes Key location available on request from Philip or the coordinator Clergy Name Sarah Wyman Contact Home: 01666 577159 Number Address: 30 Follyfield Notes
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4x4 Owners Name Jon Christensen Contact Address: 17 Follyfield Number Tel: 07976 279016
Notes 4x4 owner and generally willing to offer help and support.
2.3 Wiltshire County Council
General Contact Role Wiltshire Council Contact Tel: 01225 713000 Number Notes Highways Role Wiltshire Highways Contact Tel: 01249 445554 Number Tel: 0300 456 0105 Mob: ‘My Wilshire’ mobile app Notes Report incidents to Wiltshire Council; they are responsible for flooding from the public highway or blocked road gullies or gratings Winter Operations and Support Role Winter Ops Room Contact Tel: 01225 718795 Number Notes Farmers Desk – authorisation of snow ploughing
Role Weather Team Contact Tel: 01225 713377 Number Notes Farmers Desk – authorisation of snow ploughing Emergency Services Liaison Role Weather & Emergency Services Contact Tel: 01225 718284 Office Number Notes Point of Contact: Simon Rowe Emergency Alerts Role Updates Contact Website: Number http://www.wiltshire.gov.uk/civil- emergencies-alerts Notes Provide routine updates on ongoing emergencies in Wiltshire
2.4 Weather
Met Office Role Weather Warnings Website https://www.metoffice.gov.uk/pu blic/weather/warnings Notes Up to date weather information
Role Weather Warnings Website https://www.metoffice.gov.uk/ab out-us/guide-to-emails Notes Sign up to receive weather alerts via email
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Resilient Communities Wiltshire 2.5 Utilities
Water Role Wessex Water Contact Tel: 0800 692 0692 Number Website: [email protected]. uk
Notes Wessex Water are responsible for the repair and maintenance of the water mains Electricity Role Scottish and Southern Electric Contact Tel: 105 Networks Number Tel: 0800 072 7282
Notes Report or get information about a power cut and report damage to power lines and sub-stations
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Resilient Communities Wiltshire Part 3 – Activation of Emergency Plans
3.1 Criteria - When is a Plan Activated? Emergency Notification • Follow what is requested by the emergnecy responders. This may be things you have outlined in (e.g from Local your emergency plan Authority or EA)
Something you • Call 999 if a threat to life have identified in • Contact relevant organisation (e.g. council) the area yourself • Follow set procedures oulined in the plan at Part 4
3.2 Activation Aide Memoire - How is a Plan Activated? Emergency Notification (Yourself or via an organisation)
Immediate threat to life
Call 999 unless already alerted Yes
No
Warrant a community response?
Yes No
Tick Box
• Notify and meet other key community members
• Disseminate and collect local Disseminate and collect local information information to maintain • Inform/maintain contact with communication between the key organisations (emergency emergency services and local community responders and local authorities) • Log actions/decisions • Identify relevant skill sets in team • Support those that might require 9 | P a g e additional help
• Support emergency services Resilient Communities Wiltshire 3.3 Activation Telephone Tree - Who Activates a Plan?
Community Emergency Volunteer (CEV) Coordinator
Robin Tjolle
01666 577789 / 07801 891429 / [email protected]
Community Emergency Volunteer (CEV) Deputy
Pam Walkinshaw
01666 575016 / 07981 319549 / [email protected]
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Resilient Communities Wiltshire
Part 4: Planning, Identifying and Responding to an Emergency
4.1 Scope
The Hankerton Emergency Plan provides the Parish with a level of resilience to ensure all residents feel and are safe in the event of any emergency. This includes an ability to support those who feel at risk, respond independently to minor emergencies and assist the Emergency Services in response to major emergencies.
4.2 Preparation, Triggers and Actions
Incident Preparation Trigger Action
Action – Volunteer Coordinator: Ingress of flood water on to roads Action – Volunteer Coordinator: . and/or residential land within the - Regular check of the Met Parish. - If flooding is from public highway or Office Weather warnings if blocked road gullies/grating: call inclement weather is likely. Action – Plan Coordinator: Check Wiltshire Council (0300 456 0105 following areas: or use ‘My Wilshire’ mobile app) - Regular check of local water courses if heavy rain Chapel Lane - If flooding is from water mains: call is prolonged. Church Farm House Wessex Water (0800 692 0692 or Flood Elm Farm [email protected]). Dove House Brookside Cottage - If flooding enters a property; liaise Crudwell Road with Philip Carter and make the 1 Cloatley Road Church available to Residents. Coopers Garage Cloatley Road Brook Farm
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Resilient Communities Wiltshire
Incident Preparation Trigger Action Action – Volunteer Coordinator: Heavy snow which prevents easy Action - Volunteer Coordinator: movement on roads within the Parish - On receiving Met Office forecast for - Ensure grit boxes are filled predicted heavy snowfall, contact prior to winter. Thomas Law. - Once the roads are cleared, - Check on grit boxes contact Winter Operations Room to weekly during cold arrange salting / further ploughing. periods. Action – Thomas Law: - Confirm Thomas Law is - Contact the Winter Operations available for snow Room (Farmers Desk) at Wiltshire ploughing if available. Council (01225 718795) to get permission to plough. - Regular checking of the - Roads to be Ploughed Met Office Weather (depending on requirements): Snow warnings if inclement - Main village roads inside the weather is likely. boundary of the Hankerton village signs. - The road from Hankerton to Charlton to connect to the B4040.
Action – Volunteers: Salt footpaths in Hankerton using the salt / grit boxes at the roadside.
Note: The Farmers Desk telephone number is only in use when they are operating the Winter Operations Control Room.
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Resilient Communities Wiltshire
Incident Preparation Trigger Action Encourage those who may feel Loss of power to the Parish Actions - Volunteer Coordinator: vulnerable to register with Scottish and Southern Electric Networks - Contact Southern Electric Priority Service on Networks to confirm extent / 0800 294 3259 or duration of power cut (Tel105 or https://www.ssen.co.uk 0800 072 7282) /PriorityServices/) Power Cut - Communicate information through Action - Parish Council the Telephone Tree (or in person if Chairperson: Ensure list of phones unavailable) residents requiring extra support is up to date Action - Parish Council Chairperson: Check on Residents requiring support.
Nil Reports of significant illness within Action - Volunteer Coordinator: Contact the Parish NHS 111 Service for guidance and liaise Pandemic Flu with Parish Council Chairperson prior to making further decisions.
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Resilient Communities Wiltshire
Part 5 - Map of Local Resources
Grit Boxes
Place of Safety – Church
Telephone Box
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Resilient Communities Wiltshire
Part 6 - Roles and Responsibilities
6.1 Roles in the Community
• Community plans are reviewed and approved Parish by the Parish Council. This enables oversight, Council ensures the whole community is covered and gives a good link with Wiltshire Council.
Community • The Voulenteer Cooordinator reviews plans to Emergency present to the Parish Council and manages Volunteer incidents to ensure everyone is staying on task Coordinator and safe.
Deputy CEV • The Deputy Coordinators assist and takes over Coordinator if the main coordinator is not available
• Community Volunteers are the heartbeat of Community the group and can be available to help in a Volunteers variety of incidents - like door knocking, spreading grit and helping the vulnerable.
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Resilient Communities Wiltshire
6.2 Action Cards
Community Emergency Volunteer Coordinator/Deputy
Activation Key Responsibilities • Coordinate the community response • Ensure Health and safety is adhered too Parish CEV • Liaise with relevant emergency Council Coordinator services/organisation/council • Ensure action and decision are logged Actions 1. Initiate community response on receipt of a request from the emergency services or in the case of small incidents that can be dealt with without the need for emergency services 2. Continually liaise with the emergency services/LRF members 3. Coordinate the organisation of the community volunteers 4. Keep an eye on Health and Safety of the volunteers 5. Record all decisions and actions of the community 6. Coordinate the requests for extra resources – in liaison with the council
Community Volunteers
Activation Key Responsibilities • Help with community tasks Deputy CEV/ • Collect community information CEV Community • Help disseminate information Coordinator Volunteers • Assist in incident response (sand bagging, flood monitoring etc) Actions 1. Only carry out tasks you are comfortable with or trained to do (entering running or deep water is not permitted) 2. Follow the direction of the CEV Coordinator 3. Help collect information or disseminate to the local residents/community members 4. Help identify those vulnerable in certain incidents alongside potentially checking on them. 5. Monitor at risk areas (particularly seasonal risks) 6. Help with the clearing of paths in Icey or snow conditions 7. Identify areas where gully or drain clearance needs to be done (report to Wiltshire Council via the app)
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