2010 PPG Corporate Sustainability Report A Message From the Chairman...... 1 Business Performance...... 16 Contents Company Profile ...... 2 Energy & the Environment...... 20 Stakeholder Engagement...... 4 Employees & the Workplace ...... 34 Leadership, Innovation & Sustainability...... 6 Community Involvement & Social Performance. . . 42 Ethics & Compliance...... 8 Awards & Recognition...... 50 Corporate Governance...... 10 Boundary & Scope of Report, GRI Index...... 54

2010 PPG Corporate Sustainability Report 2010 PPG Corporate Sustainability Report 1

n addition, we have enhanced our enhanced have we addition, In .

Chairman and Chief Executive Officer Charles e . Bunch t is my belief that, over the next several years,next that, over the It is my belief in its first sustainability report When PPG published t is my hope that through this report, we at PPG not this report, It is my hope that through we will be able to leverage these opportunities and able to leverage these we will be . this obstacle overcome everyintent to issue a full report 2008, we stated our in intervening years . Now, two years and updates the will not only read you in this second full report, the measurement that represent facts and figures years, but you’ll also over the past two of our efforts of how we have elevated oursee specific examples ain grow to ourselves challenged and approach way sustainable A Message From the Chairman the From A Message monitoring and tracking for a range of measures for for a range of measures monitoring and tracking social factors, which and economic, environmental andin turn has enabled us to expand our reporting about our transparently to communicate even more . progress own peopleonly educate our key audiences – both our encourageand outside stakeholders – but continue to doing dialogue on how well we are productive a more . when it comes to sustainability and performance We . We . As a result,

think about sustainability at PPG, two sustainability at hen I think about ways come to mind . First, in many thoughts

More recently, despite the difficult economic despite the difficult recently, More severalclearly are there forward, move we As and strengthens As the global economic recovery posesOur newly formed Sustainability Committee commitment to innovation will further drive PPG’s Raw material costs will likely continue to be a what PPG is doing in terms of sustainability is new is doing in terms of sustainability what PPG

are taking advantage of new technologies and new taking advantage of new are a new emphasis bringing and we are capabilities, bear on achieving our to and management structure is business goals . On the other hand, sustainability for the n underlying principle as usual at PPG . A in 1883, a commitment company since its founding been crucial to our long-term to sustainability has and thrived by making grown success, and we have people and with profit, sound business decisions the planet in mind . ourkept have we years, two past the of conditions everything weto drive sustainability through promise steadfast in our focus remained have do at PPG . We in improved on being a sustainable business, resulting and key economic, environmental performance across social metrics . themselves inopportunities and risks that will present the coming years . the transformation that PPG has made inbroadens, financial our positive us sustain will help portfolio its performance . In addition, our cash position presents to drivePPG with a variety of options to continue . earnings growth itson build significantly to PPG for opportunities . The team haslegacy of achievement in this area which our businessesdeveloped a framework from . can drive improvement seeing are . We products the development of ‘green’ demand for our leading technologies thatincreased arewe believe We benefits . environmental feature well-positioned to give our customers those solutions sustainabilityto help them meet their environmental goals . significant challenge for our coatings businesses in 2010,costs in these inflation in experienced We 2011 . particularly in the second half of the year we raised our selling prices over the course of 2010 of in the process in all of our businesses, and we are thisimplementing further pricing initiatives to offset we will take further persistent inflation . If necessary, in 2011 . the increases actions to offset W SectionCompany Title Profile PPG Industries, Inc., headquartered in , Pa., USA, is a global supplier of paints, coatings, optical products, specialty materials, chemicals, glass and fiber glass. The company is a leader in each of its markets, and it has earned a strong reputation for streamlined, efficient manufacturing and leading-edge technology and product solutions.

PPG’s global sales in 2010 were $13.4 billion. The company has 140 manufacturing facilities and equity affiliates and operates in more than 60 countries around the globe. As of the end of 2010, PPG employed more than 38,000 people across the world. PPG employees and retirees own about 6 percent of the firm’s outstanding stock. As owner-operators, PPG’s people share a deep sense of pride and a strong commitment to their company. PPG is a publicly-owned company, with shares traded on the New York Stock Exchange (symbol: PPG).

PERFORMANCE COATINGS n ARCHITECTURAL COATINGS – EMEA n n AEROSPACE. Leading supplier of transparencies, sealants, n ARCHITECTURAL COATINGS � EMEA (Europe, PPG coatings and surface solutions, packaging and chemical Middle East and Africa). Supplier of market-leading management services, serving original equipment manu- paint brands for the trade and retail markets such as Sigma facturers and maintenance providers for the commercial, Coatings®, Histor®, Brander®, Boonstoppel®, Rambo®, military, regional jet and general aviation industries . Also Seigneurie®, Gauthier®, Guittet®, ®, Johnstone’s®, supplies transparent armor for military markets . Leyland®, Dekoral®, Trinat®, Hera®, Primalex®, Prominent Paints® and Freitag® . n ARCHITECTURAL COATINGS � AMERICAS AND ASIA/PACIFIC. Produces paints, stains and specialty OPTICAL AND SPECIALTY MATERIALS coatings for the commercial, maintenance and residential n markets under brands such as PPG Pittsburgh Paints™, n OPTICAL PRODUCTS. Produces optical monomers PPG Porter Paints™, PPG, Master’s Mark®, Renner®, and coatings, including CR-39® and Trivex® lens materials, Lucite®, Olympic®, Taubmans® and Ivy® . high performance sunlenses, cast sheet transparencies, photochromic dyes and Transitions® photochromic n AUTOMOTIVE REFINISH. Produces and markets ophthalmic plastic lenses . a full line of coatings products and related services for automotive and commercial transport/fleet repair and n SILICAS. Produces amorphous precipitated silicas for refurbishing, light industrial coatings and specialty tire, battery separator and other end-use applications ® coatings for signs . and substrate used in applications such as radio frequency identification (RFID) tags and labels, n PROTECTIVE AND MARINE COATINGS. Leading e-passports, driver’s licenses and identification cards . supplier of corrosion-resistant, appearance-enhancing coatings for the marine, infrastructure, petrochemical, COMMODITY CHEMICALS offshore and power industries . Produces the Amercoat®, n Freitag®, PPG High Performance Coatings and Sigma n CHLOR-ALKALI AND DERIVATIVES. Produces ® Coatings brands . chlorine, caustic soda and related chemicals for use in chemical manufacturing, pulp and paper production, INDUSTRIAL COATINGS water treatment, plastics production, agricultural n products, pharmaceuticals and many other applications . n AUTOMOTIVE OEM COATINGS. Leading supplier of coatings, specialty products and services to automotive, GLASS commercial vehicle, fascia and trim manufacturers . Prod- n ucts include electrocoats, primer surfacers, basecoats, n FIBER GLASS. Manufactures fiber glass reinforcement clearcoats, liquid applied sound dampeners, bedliner, materials for thermoset and thermoplastic composite pretreatment chemicals, adhesives and sealants . applications, serving the transportation, energy, infrastructure and consumer markets . Produces fiber n INDUSTRIAL COATINGS. Produces coatings for glass yarns for electronic printed circuit boards and appliances, agricultural and construction equipment, specialty applications . consumer products, electronics, automotive parts, residential and commercial construction, wood flooring, n FLAT GLASS. Produces flat glass that is fabricated into joinery (windows and doors) and other finished products . products primarily for commercial construction and resi- dential markets, as well as the solar energy, appliance, n PACKAGING COATINGS. Global supplier of coatings, mirror and transportation industries . inks, compounds, pretreatment chemicals and lubricants for metal and plastic containers for the beverage, food, Details about PPG's operational structure, including subsidiaries and joint general line and specialty packaging industries . ventures, are available at www.ppg.com .

2 2010 PPG Corporate Sustainability Report

2010 PPG Corporate Sustainability Report 3

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o this end, we run We are in business are We –

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. per year . of 15 percent 4 years old or less . that are We communicate with the public, participate communicate We and support localin governmental processes, communities . by 10 percent our earnings per share Grow on capital (ROC)Achieve an average return products of sales from Attain 30 percent output per employee by at leastIncrease per year 5 percent our businesses using sound environment, health,our businesses using sound environment, practices, while stewardship safety and product energy solutions that reduce product providing impact . consumption and minimize environmental –We relationships of supply chain Value developleverage supplier competencies and continuousmutual, on focus that relationships to meet responsibility and a shared improvement . our customer requirements aare – We Responsibility to shareholders to theperformance-focused company committed of the corporation and to deliveringstewardship owners . to PPG’s returns Be the top-ranked supplier to our customers . Dedication to the customer the to Dedication rights and contributions Respect for the dignity, and operate safe, healthful of employees – We value diversity, that workplaces harassment-free performance . We teamwork and reward promote continuous learning,develop our people through opinions are where an environment creating . and respected expressed concernsof the Recognition and needs of to its responsibility – PPG recognizes society in the global environment and protect preserve which the company operates . T We focus on our markets andto serve customers . We and meeting the products dedicate ourselves to customers . services needs of our • • • • • • Our Objectives Fundamental to our success is our ability to implement achieve to solve problems, initiatives breakthrough operational excellence and maintain the lowest cost position in the supply chain . • Our Values Our Values unwavering is an to who we are Fundamental and integrity to high ethical standards commitment • • • We implement our strategies across all levels of the across implement our strategies We manner ethical in an uncompromising, organization G

o achieve consistent sales and earnings growth returns superior shareholder o provide o continue to be the leading coatingso continue to be the and ethicso be true to our values by being an integrated,o grow and specialty products companyand specialty products T T T T T market-oriented enterprise • • Our Vision Our Vision • • •

colorist in Vitry Sur Seine, colorist in Vitry

® PPG Industries PPG Jean-Claude Robert, Absolu System

France, completes tinting of a supply of paint for a customer.

Blueprint Blueprint

P P Stakeholder Engagement

s PPG strives to continually improve its How PPG engages Key areas of interest How PPG has responded Strategic benefits A sustainable business practices, engaging in Employees ■■ Companywide CEO-led webcast presentations and Q&A ■■ Company strategy and performance ■■ Translating internal communications for global audiences ■■ Increased employee engagement, retention open communication and cooperation with its ■■ Daily intranet articles and quarterly global employee magazine ■■ Business conditions ■■ Instituting more regional news coverage outside of the United States and ■■ Expanded employee knowledge and performance capability ■■ Regular employee communications from executives, business leaders and locations ■■ Opinions of executives more business-specific coverage ■■ Compliance with regulations and laws stakeholders is critical at all levels . PPG seeks to ■■ Global employee communications survey ■■ Compensation ■■ Increasing CEO and key executives’ visibility to employees ■■ Customer satisfaction establish and maintain productive relationships with ■■ Training programs ■■ Benefits programs ■■ Adding diversity councils, such as Lesbian, Gay, Bisexual and Transgender ■■ Quality control ■■ HR Service Center ■■ Legal issues (LGBT) ■■ Employee health and wellness all of its key stakeholders, among them employees, ■■ Family-inclusive activities, such as open houses ■■ Community outreach customers, suppliers, government officials, investors ■■ Diversity councils ■■ Language skills and residents of communities in which PPG operates . ■■ Wellness programs ■■ Dispute resolution ■■ Open-door programs In preparing this report, PPG undertook a project to ■■ Collective bargaining ■■ Ethics hotline define its key stakeholders and learn more about how ■■ Quality programs functions and businesses prioritize and respond to ■■ Recognition events stakeholder concerns . Due to the size and scope of Customers ■■ Sales calls ■■ Product performance ■■ Integrating customer feedback into product development and quality ■■ Products that meet or exceed customer requirements operations, each PPG business and function has the ■■ Account management interaction ■■ New products and technologies processes ■■ Reduced environmental impact ■■ Trade shows ■■ Costs ■■ Providing internal experts to answer questions or concerns ■■ Teslin® Biodegradable substrate responsibility to effectively engage the company’s ■■ Industry gatherings ■■ Sustainability and regulatory impact (VOCs, REACH, etc.) ■■ Making MSDS and product stewardship information available ■■ Low-emissivity glass products stakeholders and use various tools to identify their ■■ Technical and application support ■■ Raw material trends ■■ Supporting products with materials such as FAQs ■■ Zero-VOC paints ■■ Training sessions or workshops ■■ Product life cycle analysis ■■ Conducting customer surveys ■■ Natural ingredient formulations perspectives on business activities. Specific feedback ■■ Company-owned stores ■■ Business process improvement ■■ Waste collection services from internal sources was used to better understand ■■ Distribution channels ■■ Downstream marketing support four key areas: how PPG today interacts with key ■■ Customer service call centers ■■ Global presence ■■ Advertising and marketing communications stakeholders; what their concerns are; how PPG has Suppliers ■■ One-on-one meetings ■■ Growth opportunities ■■ Publicly recognizing excellent suppliers annually ■■ PPG viewed as industry leader addressed those concerns; and the strategic benefits ■■ Industry/trade groups ■■ Increased market share with PPG ■■ Developing “partnership” philosophy ■■ Can identify and retain top suppliers of doing so . Input came from departments such as ■■ Online supplier portal on www.ppg.com ■■ Value creation through entire product chain ■■ Enhancing online programs and speed of responsiveness ■■ Working capital improvements ■■ PPG Purchasing & Distribution website and intranet ■■ Sustainability of business relationship ■■ Exploring and communicating sustainability of PPG products and processes ■■ Increased inventory turns and reduced maintenance, repair and sales and marketing within each business, as well as ■■ Supplier Added Value Effort (SAVE) online program ■■ “Green” products operations (MRO) plant managers and corporate functions for purchasing ■■ Corrective Action Incident Reporting (CAIR) quality communication ■■ Quality ■■ PPG is better supplier to customers and end-users and distribution, investor relations, government affairs ■■ Cost ■■ Increased sustainable performance ■■ Innovation and corporate communications . Investors/analysts ■■ One-on-one meetings ■■ Financial performance and outlook ■■ Increasing communication and visits with investors/analysts in Europe ■■ Greater understanding of financial community’s interests/concerns ■■ Quarterly earnings announcements, conference calls and presentation materials ■■ Plans for use of cash and Asia/Pacific about PPG While this analysis is conducted on an ongoing basis ■■ News releases and SEC filings ■■ Dividend commitment ■■ Initiating live quarterly Q&A with executives ■■ Investor confidence ■■ ■■ ■■ ■■ throughout the company, the matrix presented here Annual Report and overview presentations M&A strategy Broadening executive participation to include CFO and business heads as Enhanced corporate reputation ■■ Annual Meeting of Shareholders ■■ Transparency well as CEO ■■ Favorable ratings provides a snapshot of our stakeholder engagement ■■ Annual Capital Markets Day ■■ Access to executives ■■ Redesigning of Investor Center on PPG.com ■■ Relationships with key global analysts practices . While it is not inclusive of all stakeholder ■■ Presentations by PPG executives at financial/industry conferences ■■ Organic growth prospects ■■ Stock performance ■■ Investor Center on www.ppg.com ■■ Global expansion engagement activities, it captures the core elements ■■ Timely communication – responsiveness of IR staff of how PPG engages stakeholder groups on topics of Government ■■ Visits to elected officials and agencies ■■ How policies affect PPG facilities, operations and employees ■■ Updating managers and employees on key issues and their impact on PPG’s ■■ Positive, pro-business policy and legislation interest and the value each group’s input provides to ■■ PPG employee political action committee ■■ Job preservation and creation businesses ■■ Government officials hearing from PPG employees PPG’s business practices . ■■ Government Affairs website ■■ Business and political priorities ■■ Customized advocacy to specific employee groups ■■ Employee engagement ■■ Industry and trade associations ■■ Global competitiveness ■■ Targeted communications ■■ Legislators who understand and act ■■ Plant tours, site visits for government officials ■■ Grassroots advocacy Philanthropies and ■■ PPG Industries Foundation ■■ Global giving programs ■■ Developing global giving approach, including structure in Asia/Pacific and ■■ Structured global charitable giving nonprofits ■■ Corporate charitable contributions, including dinners and events ■■ Benchmarking versus peers EMEA programs ■■ Employee recognition and engagement ■■ Employee giving programs ■■ Ease of donation process for employees and retirees ■■ Upgrading Internet presence and online process for giving ■■ Positive corporate reputation, especially with young professional ■■ Corporate global charitable contributions program (Asia/Pacific and EMEA) ■■ Employee engagement and community involvement ■■ Evaluating and prioritizing areas for giving employees and prospects ■■ China corporate social responsibility (CSR) committee and program ■■ Reporting giving statistics ■■ Improved governance, rigor and processes ■■ Canadian charitable contributions and employee programs ■■ Updating communications strategy, including social media ■■ Goodwill in communities where PPG operates ■■ Disaster response ■■ Emphasizing math and science education ■■ One-on-one meetings and site visits ■■ Sponsorships ■■ News releases and publicity ■■ Family programs

Residents of ■■ Charitable giving programs ■■ Jobs/employment ■■ Issuing community reports detailing business, philanthropic and EHS ■■ Increased two-way communication with local communities communities where ■■ Visits by community emergency services ■■ Environmental protection performance ■■ Goodwill and positive corporate reputation PPG operates ■■ Local sponsorships ■■ Charitable giving ■■ Talking directly with community members ■■ Larger, more talented recruitment pool ■■ Public education support and interaction ■■ PPG products ■■ Escalating issues to higher management levels for awareness and action ■■ Increased collaboration with community groups ■■ Community boards ■■ Safety ■■ Meetings with local communities to discuss concerns ■■ Improved processes and reduced costs ■■ Open houses/days ■■ Noise ■■ Modifying processes to reduce noise levels or implementing noise ■■ More positive business environment ■■ Community meetings and events ■■ Vehicular traffic abatements ■■ Employee pride and engagement ■■ Community volunteerism ■■ Reducing emissions levels and installing emissions control technologies ■■ Community steering committees ■■ Sharing plant resources with industrial and local neighbors ■■ Local media relations ■■ Surveying local residents before making physical changes ■■ Industrial park membership ■■ Rescheduling plant production shifts ■■ Community Advisory Panel (CAP) ■■ Hazardous waste collection ■■ Chamber of commerce membership ■■ State or city industrial association membership ■■ Permit hearings

4 2010 PPG Corporate Sustainability Report 2010 PPG Corporate Sustainability Report 5 Biodegradable substrate ® Goodwill and positive corporate reputation more talented recruitment pool Larger, Increased collaboration with community groups Improved processes and reduced costs More positive business environment Employee pride and engagement Working capital improvements Working repair and Increased inventory turns and reduced maintenance, operations (MRO) PPG is better supplier to customers and end-users Increased sustainable performance interests/concernsGreater understanding of financial community’s about PPG Investor confidence Enhanced corporate reputation ratings Favorable Relationships with key global analysts Stock performance and legislation pro-business policy Positive, Government officials hearing from PPG employees Employee engagement Legislators who understand and act Structured global charitable giving Employee recognition and engagement especially with young professional corporate reputation, Positive employees and prospects processes rigor and Improved governance, Goodwill in communities where PPG operates Increased two-way communication with local communities Increased employee engagement, retention engagement, Increased employee knowledge and performanceExpanded employee capability and laws Compliance with regulations Customer satisfaction Quality control Employee health and wellness requirements Products that meet or exceed customer Reduced environmental impact Teslin Low-emissivity glass products Zero-VOC paints Natural ingredient formulations collection services Waste PPG viewed as industry leader Can identify and retain top suppliers ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Strategic benefits Strategic

Rescheduling plant production shifts Reporting giving statistics including social media Updating communications strategy, Emphasizing math and science education philanthropic and EHS Issuing community reports detailing business, performance directly with community members Talking Escalating issues to higher management levels for awareness and action Meetings with local communities to discuss concerns Modifying processes to reduce noise levels or implementing noise abatements Reducing emissions levels and installing emissions control technologies Sharing plant resources with industrial and local neighbors Surveying local residents before making physical changes Initiating live quarterly Q&A with executives Broadening executive participation to include CFO and business heads as well as CEO Redesigning of Investor Center on PPG.com Updating managers and employees on key issues and their impact on PPG’s businesses Customized advocacy to specific employee groups communications Targeted and Asia/Pacific including structure in Developing global giving approach, EMEA programs Upgrading Internet presence and online process for giving Evaluating and prioritizing areas for giving Making MSDS and product stewardship informationMaking MSDS and product stewardship available Supporting products with materials such as FAQs Conducting customer surveys Publicly recognizing excellent suppliers annually Developing “partnership” philosophy Enhancing online programs and speed of responsiveness Exploring and communicating sustainability of PPG products and processes Increasing communication and visits with investors/analysts in Europe and Asia/Pacific Translating internal for global audiences communications Translating United States and news coverage outside of the Instituting more regional coverage more business-specific key executives’ visibility to employees Increasing CEO and Transgender and Bisexual Gay, such as Lesbian, Adding diversity councils, (LGBT) development and qualityIntegrating customer feedback into product processes Providing internal experts to answer questions or concerns ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ How PPG has responded PPG has How Vehicular traffic Vehicular Jobs/employment Environmental protection Charitable giving PPG products Safety Noise Global giving programs Benchmarking versus peers Ease of donation process for employees and retirees Employee engagement and community involvement Global expansion – responsiveness of IR staff communication Timely operations and employees How policies affect PPG facilities, Job preservation and creation Business and political priorities Global competitiveness Cost Innovation Financial performance and outlook Plans for use of cash Dividend commitment M&A strategy Transparency Access to executives Organic growth prospects Global presence Growth opportunities Increased market share with PPG creation through entire product chain Value Sustainability of business relationship products “Green” Quality Product performance New products and technologies Costs etc.) REACH, Sustainability and regulatory impact (VOCs, Raw material trends Product life cycle analysis Business process improvement Downstream marketing support Legal issues Community outreach Language skills Company strategy and performanceCompany strategy Business conditions Opinions of executives Compensation Benefits programs ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Key areas of interest of areas Key Industrial park membership Advisory (CAP) Panel Community Hazardous waste collection Chamber of commerce membership State or city industrial association membership hearings Permit China corporate social responsibility (CSR) committee and program Canadian charitable contributions and employee programs Disaster response One-on-one meetings and site visits Sponsorships News releases and publicity programs Family Charitable giving programs Visits by community emergency services Local sponsorships Public education support and interaction Community boards Open houses/days Community meetings and events Community volunteerism Community steering committees Local media relations News releases and SEC filings Annual Report and overview presentations Annual Meeting of Shareholders Annual Capital Markets Day Presentations by PPG executives at financial/industry conferences Investor Center on www.ppg.com Visits to elected officials and agencies PPG employee political action committee Government Affairs website Industry and trade associations site visits for government officials Plant tours, Grassroots advocacy PPG Industries Foundation including dinners and events Corporate charitable contributions, Employee giving programs and EMEA) Corporate global charitable contributions program (Asia/Pacific Industry gatherings and application support Technical sessions or workshops Training Company-owned stores Distribution channels Customer service call centers Advertising and marketing communications One-on-one meetings Industry/trade groups Online supplier portal on www.ppg.com PPG Purchasing & Distribution website and intranet online program Effort (SAVE) Value Added Supplier Action Incident Reporting (CAIR) quality communication Corrective One-on-one meetings conference calls and presentation materials Quarterly earnings announcements, Companywide CEO-led webcast presentations and Q&A Companywide CEO-led and quarterly global employee magazineDaily intranet articles and locations business leaders communications from executives, Regular employee surveyGlobal employee communications programs Training HR Service Center such as open houses activities, Family-inclusive Diversity councils programs Wellness Dispute resolution Open-door programs Collective bargaining Ethics hotline Quality programs Recognition events Sales calls Account management interaction shows Trade ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ How PPG engages How Investors/analysts Government and Philanthropies nonprofits Residents of communities where PPG operates Employees Customers Suppliers Leadership, Innovation and Sustainability

Research & Development Expenditures PG maintains a long-standing tradition of developing leading-edge tech- (millions of dollars) nologies, achieving the highest quality standards and meeting customers’ P 2007 requirements . $363 2008 $468 In response to the burgeoning demand for products with energy or environmental attributes, PPG has developed a number of innovative sustainable solutions . Here 2009 $403 are some recent examples of PPG’s sustainable innovation in action: 2010 $408 Next-Generation Waterborne Paint Technology at BMW In June 2010, PPG launched the first use of waterborne compact paint technology in 0 100 200 300 400 500 a u .S . automotive manufacturing plant at the BMW assembly plant in Spartanburg, S .C ., USa . The process, known as B1:B2 (basecoat one, basecoat two, applied wet-on-wet) technology, saves time, cost and emissions . It enables automakers to eliminate a step in the coating process as well as the need for separate paint booths and oven dryers . The process saves on capital and operating costs by reducing the manufacturing footprint of a paint shop, reducing energy consumption and increasing overall process efficiency – while achieving superior appearance and color flexibility.

Third-Generation Advancement of Waterborne Coatings System Addressing Growing International for Automotive Refinishers Demand for Alternative, Renewable Energy First introduced by PPG in 1999, Envirobase® High Performance waterborne coatings Understanding the process of harnessing and help improve air quality by reducing the amount of volatile organic compounds delivering wind energy, as well as the harsh conditions (VOCs) released into the atmosphere . The Envirobase High Performance system is in which wind turbines must operate, enables PPG currently used in the u .S . state of California, as well as in Europe and Canada, where to provide coatings solutions for this rapidly growing air-quality regulations mandate lower VOCs in refinish basecoats. It is also used by industry. In early 2010, PPG launched a “thin-film” ecologically conscious collision and automobile dealer centers throughout North polyurethane primer and topcoat wind turbine blade America . New Envirobase High Performance basecoats offer a premium-quality coating system . The system uses a thinner build to solution for collision centers that can benefit from an easy-to-use system. Their reduce labor, material use and weight while providing anti-settling properties eliminate the need for expensive stirring machines, and they high adhesion, erosion resistance, flexibility and provide an enhanced ability to match a vehicle’s original finish. protection .

new pouch packaging for colorants The pouch vs . the can: • Easier opening PPG’s architectural coatings business in Europe • Easier and better to empty has made great strides by introducing new pouch • Less spillage packaging for its colorants . The PPG Colorant pouch • Easily closed, before and replaces metal cans for delivering colorants for tinting after being emptied machines, bringing environmental benefits across • Less packaging waste the supply chain process . The use of the pouch • Almost 90 percent of users significantly reduces the amount of packaging waste prefer pouch to can generated and the amount of colorant waste left in the container. It is more efficient in terms of labor and processing time. Shipping both ways is more efficient because of the benefits in packing full and empty containers together .

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glass continues PPG’s AR glass continues PPG’s Solarphire n third-party laboratory testing, Teslin laboratory . In third-party AR anti-reflective glass, a product engineered to engineered product a glass, anti-reflective AR ® infrared-reflective technology by PPG, and they change ® coatings reflect the sun’s energy with pearlescent pigments ® -Cool Vari

® ssociation for a facility access Association for a facility Manufacturers the International Card from ward color according to viewing angle, offering designers a unique look while meeting to viewing angle, offering color according the needs of builders. The fluoropolymer coatings provide excellent performance against weathering in all environments. By reflecting the heat, sun’s the pigments air conditioning costs . keep people inside buildings cooler while reducing -Cool that use ULTRA maximize solar energy transmission to solar-collecting photovoltaic cells . Solarphire to solar-collecting transmission maximize solar energy AR glass is formulated with a proprietary anti-reflective coating that facilitates the efficient conversion of solar light into energy. history of innovation in th