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DIEBOLD NIXDORF DRIVING CONNECTED COMMERCE Modern and Digital Product Solutions Begin Within the Own Company Processes

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DIEBOLD NIXDORF DRIVING CONNECTED COMMERCE Modern and Digital Product Solutions Begin Within the Own Company Processes Michael Schönbeck | 11/20/2017 DIEBOLD NIXDORF DRIVING CONNECTED COMMERCE Modern and digital product solutions begin within the own company processes. 1. Diebold Nixdorf: Service, software and systems 2. Diebold Nixdorf Manufacturing: Production of custom specific quality products 3. Insight into the networked, automated and dynamic production Building on a long tradition of delivering innovation to our customers 1989 2015 First ATM with cellular Acquires multivendor 1930s communications Diebold becomes software innovator Phoenix Interactive Design publicly traded 1940s company Eliot Ness, famed 2008 1859 Introduces mobile Karl Diebold crime-fighter, became chairman of 1966 banking 2014 founds safe & lock Introduces world’s Diebold Diebold Diebold’s board Diebold presents world’s company in Ohio greenest ATM first concept of ATM 2016 Diebold Nixdorf Combination 2003 1973 Introduction of 1995 2014 First electronic POS self-checkout Introduction of Introduction of network system solution cash recycling omni-channel introduced in Europe 1952 technology 2001 retail software Heinz Nixdorf Launch of PC/E 2015 establishes The 1987 multichannel software Launch of AEVI Laboratory for architecture and first 2 | DIEBOLD NIXDORF Introduction of Confidential - Internal use only! cashless payment Pulse Technology WEB multivendor Wincor Nixdorf Nixdorf Wincor PC in ATMs solutions software solution 2 | DIEBOLD NIXDORF We deliver innovative solutions to banks and retailers Services Software Systems . Maintenance Services . Self-Service . Banking . Deployment and Implementation Services . Omnichannel Banking and Retail Platform – Intelligent Deposit – Cash Recyclers and Dispensers . Managed Services . Marketing – Teller Automation – Cash Cycle Management . Operations/Asset Management . Retail – Store and Branch Modernization . Security and Monitoring – Electronic Point-of-Sale . Global Service Delivery with Local Resources . Systems Integration – Automated Checkout – Kiosks . Postal and Transport 3 | DIEBOLD NIXDORF Confidential - Internal use only! Reliable Innovative Secure Cost-effective 3 | DIEBOLD NIXDORF Leveraging our substantial expertise to benefit customers Experience Innovation Presence in $194 Million for R&D $5.2 Customer Resources Billion 130+ 1 countries in revenue 1out of 3 ~25,000 Supporting ATMs Team members Resolving 25+ ~ 3,000+ languages > 14,500 10 Service members Patents 2+ million Million Service calls/year Installed ePOS ~1,700 and ATMs Software professionals 4 | DIEBOLD NIXDORF Confidential - Internal use only! Note 1) Based on trailing 12 months revenue for Diebold and Wincor Nixdorf through December 31, 2015. Diebold revenue excludes the contribution from its North America Electronic Security business, which was divested on February 1, 2016. Wincor Nixdorf revenue has been converted from Euros to US$ using a European Central Bank (ECB) reference exchange rate of 1.09 Euros/US$ on March 1, 2016. 4 | DIEBOLD NIXDORF Diebold Nixdorf: Banking, Retail or Post – our comprehensive and reliable hardware portfolio meets every deployment scenario and customer wish Banking Hardware ATM – Automated Teller Machines ATS – Automated Teller Safes CRS – Cash Recycling Systems Passbook Printers & Peripherals Security Components Banking Components Banking Terminals Transaction & Kiosk Terminals Interactive Kiosk Solutions (POI) Postal Terminals Retail Hardware POS Systems – Point Of Sale Systems Retail Peripherals Retail Components Reverse Vending Solutions Lottery Terminals Service Stations Customizing Customer individually configured products 5 | DIEBOLD NIXDORF The production strategy of DN based on regional lead plants and smaller local satellites Nearby the regional markets – efficient, flexible, quick Regional setup Lead plants in North-America and Europe process main volume for America and EMEA Products for Asia come from asian joint ventures Brasil and India are served by local plants Europe JV AP N. America India S. America DN plants JV plants 6 | DIEBOLD NIXDORF Modern and digital product solutions begin within the own company processes. 1. Diebold Nixdorf: Service, software and systems 2. Diebold Nixdorf Manufacturing: Production of custom specific quality products 3. Insight into the networked, automated and dynamic production We count on our talents for preparing us already today on the challenge of the day after tomorrow Director: Michael Schönbeck 1215 employees Plants revenue Quality Production Program Management Engineering Planning Assembly Assembly Surface Metal Parts 220 Systems Modules Treatment Production Operations 3rd Party Material Warehousing / 625 Support Business Sourcing Logistics 370 Performance Paderborn FY 16/17 DN worker EUR 516m Temporary worker Operating hours 1,580,879 h FY 16/17 Contract worker Earned hours 68.9m EUR High flexible working hours model Number of processed systems p.a. Working time for every employee: 35 h/week Cash systems 27,000 + 3 h supplemental agreement Non cash systems 5,000 Flexible time account for every employee: ± 160 h p.a. SCO systems 3,000 Sheet metal production and surface treatment: 17 shifts/week + ghost shifts in automated working areas POS systems 115,000 CCDM II kits 3,000 Assembly lines: 5 to 10 shifts/week depends on customer order POI/ Kiosk 3,000 10 | DIEBOLD NIXDORF Three guiding principles of the plant Paderborn with the idea of extreme efficiency and quick reaction Customer configured products Profitable product costs High quality production . Build-To-Order, flowing assembly with extreme product mix . High automated and flexible sheet metal production . Preprocesses are optimally connected to the assembly lines with just-in-sequence process . Self-learning zero-defect quality system . Economical production systems organized with lean produktion, value stream management, 5S, CIP... Continuous development of our products and processes by our production engineers 11 | DIEBOLD NIXDORF With Industry 4.0 (digitalization of production) we continuously optimize our production now and in the future Software Hardware Projects Industry 4.0 IT Software: Truth IT Hardware: Speed . Automated order management for JIS-parts . Digitalization for cable harness PLM Systems assembly . Digital info system - production monitoring Cyber . Paperless production incl. paperless picking ERP Systems 4. Industrial . Dynamic final test revolution . Realtime quality data of the Social Behaviour: Cooperation Physical Systems: Automation production . Paperless order selection . Electronic Smart Label . Production Monitor . Visual process support for placing Physical the media entry indicator labels . … Source: Following WZL/ Fraunhofer IPT 12 | DIEBOLD NIXDORF 11. Nov 2017 INDUSTRIE 4.0 @ WINCOR NIXDORF MANUFACTURING Three guiding principles of the plant Paderborn with the idea of extreme efficiency and quick reaction Customer configured products Profitable product costs High quality production . Build-To-Order, flowing assembly with extreme product mix . High automated and flexible sheet metal production . Preprocesses are optimally connected to the assembly lines with just-in-sequence process . Self-learning zero-defect quality system . Economical production systems organized with lean produktion, value stream management, 5S, CIP... Continuous development of our products and processes by our production engineers 14 | DIEBOLD NIXDORF WNM – Production Plant in Paderborn All assembly lines follow the principle „Build-to-order“ with optimally interconnected preprocesses Basic principle: Fishbone Cycle, sequence Flowing Pulling controlled Heads Covers Final test Head chassis Modules Doors Top covers Cable harnesses Side panels customized process CEN, UL Gasex CRS Indoor Outdoor CMD Keys CCDM Safes Operator panel Cassette tower . Preprocesses: Module assembly, Surface treatment, part production are connected . Delivery: in each case JUST-IN-SEQUENCE 15 | DIEBOLD NIXDORF Project scope: Industrie 4.0 @ Wincor (1/3) technical applications: Logistics 1 E-Kanban 2 JIS for pre processes LP1 3 paperless kitting automated sequencing of production 4 order end to end trancparency of 5 each production order on going/realized planed/started 1 Leuchtturmprojekt idea 16 | DIEBOLD NIXDORF 1 Project scope: Industrie 4.0 @ Wincor (2/3) technical applications: Assembly Lines 4 personalized digital assembly aid‘s 2 digital checklist LP1 3 paperless assembly on going/realized 1 digital aid for cable loop planed/started idea 1 Leuchtturmprojekt 17 | DIEBOLD NIXDORF Project scope: Industrie 4.0 @ Wincor (3/3) technical applications: Quality 2 SPC Reporting – statistical process control with KPI‘S 3 individual and production order related feedback of Quality data 4 dynamization of test contents on going/realized automated collection of planed/started 1 Quality data idea 1 Leuchtturmprojekt 18 | DIEBOLD NIXDORF WNM| ARBEIT 4.0 | 12/05/2016 Industrie 4.0 @ WNM Impact to production location Paderborn Technische Anwendungen der Industrie 4.0 bei der WNM Logistic´s Assembly Quality Imapct of Industrie 4.0 Learning Organization Human . PDB is „lead“ plant . Human work still very important . rise of attractively as production location . collaboration of human and machine . Enhancement of competence and qualification profiles 19 | DIEBOLD NIXDORF DieboldNixdorf.com 11. Nov 2017 ASSEMBLY ASSISTANCE THROUGH INDIVIDUAL FEEDBACK OF QUALITY INFORMATION IN REAL TIME It‘s Owl: Arbeit 4.0 Assembly assistance through individual feedback of quality information in real time Goal and Strategy Real time analysis General Goals:
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