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View Annual Report DIEBO L D NIXDO RF 20 16 Annual Rep Annual or t DIEBOLD NIXDORF 5995 Mayfair Road, P.O. Box 3077, North Canton, Ohio 44720-8077 USA dieboldnixdorf.com Changing the Game 2016 ANNUAL REPORT DIEBOLD NIXDORF IS A WORLD LEADER IN ENABLING CONNECTED COMMERCE FOR MILLIONS OF CONSUMERS EACH DAY ACROSS Shareholder THE FINANCIAL AND RETAIL INDUSTRIES. ITS SOFTWARE-DEFINED Information SOLUTIONS BRIDGE THE PHYSICAL AND DIGITAL WORLDS OF CASH AND CORPORATE OFFICES INFORMATION SOURCES CONSUMER TRANSACTIONS CONVENIENTLY, SECURELY AND EFFICIENTLY. Diebold Nixdorf, Incorporated Communications concerning share transfer, lost certificates or dividends 5995 Mayfair Road should be directed to the transfer agent. Investors, financial analysts and P.O. Box 3077 media may contact the following at the corporate address: North Canton, OH, USA 44720-8077 Steve Virostek +1 330-490-4000 Vice President, Investor Relations Heinz-Nixdorf-Ring 1 +1 330-490-6319 Paderborn, Germany 33106 [email protected] +49 (0) 52 51 / 6 93-30 Michael Jacobsen, APR www.dieboldnixdorf.com Sr. Director, Corporate Communications +1 330-490-3796 1 million STOCK EXCHANGE [email protected] The company’s common shares are listed under the symbol DBD on the New York and DIRECT PURCHASE, SALE AND DIVIDEND REINVESTMENT PLAN ATMS INSTALLED Frankfurt Stock Exchanges. Diebold Nixdorf’s Direct Stock Purchase Plan, administered by Wells WORLDWIDE Fargo Shareowner Services, offers current and prospective shareholders We’re a collaborative company with end-to-end TRANSFER AGENT AND REGISTRAR a convenient alternative for buying and selling Diebold Nixdorf shares. capabilities that help financial institutions of all Wells Fargo Shareowner Services Once enrolled in the plan, shareholders may elect to make optional Financial +1 855-598-5492 or +1 651-450-4064 cash investments. sizes achieve their most critical business objectives, www.shareowneronline.com with solutions tailored to help drive efficiency, grow For first-time share purchase by nonregistered holders, the minimum revenue and manage risk. General Correspondence: initial investment amount is $500. The minimum amount for subsequent P.O. Box 64874 investments is $50. The maximum annual investment is $120,000. St. Paul, MN, USA 55164-0874 Shareholders may also choose to reinvest the dividends paid on shares Or Overnight Delivery: of Diebold Nixdorf Common Stock through the plan. 1110 Centre Point Curve, Suite 101 Some fees may apply. For more information, contact Wells Fargo SERVICES SOFTWARE SYSTEMS Mendota Heights, MN, USA 55120 Shareowner Services (see information in opposite column) or visit Dividend Reinvestment/Optional Cash: Diebold Nixdorf’s website at www.dieboldnixdorf.com. Dividend Reinvestment Department ANNUAL MEETING P.O. Box 64856 The next meeting of shareholders will take place at 11:30 a.m. on St. Paul, MN, USA 55164-0856 April 26, 2017, at Courtyard by Marriott Canton, 4375 Metro Cir NW, PUBLICATIONS Canton, OH 44720. A proxy statement and form of proxy is available for Our annual report on Form 10-K, quarterly shareholders to review on or about March 10. The company’s independent 275+million reports on Form 10-Q, current reports on auditors will be in attendance to respond to appropriate questions. Form 8-K and all amendments to those CONSUMER RETAIL reports are available, free of charge, on or Price Ranges of Common Shares TRANSACTIONS A DAY through the website, www.dieboldnixdorf.com, as soon as reasonably practicable after such 2016 2015 2014 Our comprehensive portfolio of POS technology, material is electronically filed with or furnished HIGH LOW HIGH LOW HIGH LOW Retail software and retail automation solutions drives to the Securities and Exchange Commission. Q1 $29.80 $22.84 $36.49 $30.63 $40.78 $32.05 efficiencies by accelerating the checkout process Additionally, these reports will be furnished Q2 $28.81 $23.10 $38.94 $33.21 $41.45 $36.20 free of charge to shareholders upon written and improving convenience for both retailers Q3 $29.01 $23.95 $35.79 $29.16 $40.90 $35.00 request to Diebold Nixdorf Corporate and consumers. Q4 $25.90 $21.05 $37.98 $29.60 $38.67 $32.31 Communications or Investor Relations at the corporate address, or call YR $29.80 $21.05 $38.94 $29.16 $41.45 $32.05 +1 330-490-3790 or 800-766-5859. FORWARD-LOOKING STATEMENTS Certain statements in this annual report, particularly the statements made by management and those that are not historical facts, are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements give current expectations or forecasts of future events. They are not guarantees of future performance and are subject to risks and uncertainties, many of which are beyond the control of Diebold Nixdorf. Some of the risks, uncertainties and other factors that could cause actual results to differ materially from those expressed in or implied by the forward-looking statements are detailed in the company’s 2016 Annual Report on Form 10-K. A copy of that Form, which is on file with the Securities and Exchange Commission and is available at www.dieboldnixdorf.com or upon request, is included in this report. PRESENCE IN 130+ COUNTRIES $5.0 ~$180 BILLION MILLION FOR R&D ~25,000 IN REVENUE* TEAM MEMBERS ~14,500 SERVICE MEMBERS ~1,700 3,000+ PATENTS SOFTWARE PROFESSIONALS EXPERIENCE INNOVATION Changing CUSTOMER RESOURCES the Game Diebold Nixdorf delivers unparalleled services and technology that are redefining the industry and helping customers evolve in an “always on” and changing consumer landscape. We are an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers. * Pro-forma 2016 revenue for Diebold Nixdorf gives effect to the acquisition as if it had occurred on January 1, 2016. DIEBOLD NIXDORF 1 To Our Fellow ANDY MATTES Chief Executive Officer Shareholders IN 2016, WE TOOK DECISIVE ACTIONS TO CHANGE THE GAME – OPENING UP NEW AVENUES FOR OUR COMPANY TO REDEFINE THE COURSE OF OUR INDUSTRY AND PUTTING US IN A MUCH STRONGER POSITION FOR THE FUTURE. We are paving the way to advance connected EXPANDING THE PLAYING FIELD commerce across the banking and retail industries. Diebold and Wincor Nixdorf fit together In August, Diebold, Incorporated completed the extraordinarily well. Our organizations are acquisition of Germany-based Wincor Nixdorf, one complementary in the solutions we provide of the leading providers of information technology and share a similar culture and commitment solutions and services for the banking and retail to customers. By strengthening our traditional industries. The acquisition essentially doubled our business as well as expanding into higher-value size, giving us combined pro-forma revenue of offerings, we have significantly expanded the approximately $5.0 billion. Along with completing size of our playing field and created many the divestiture of the North America Electronic opportunities for growth. Security business, we dramatically reshaped Customers have applauded the combination, as our business portfolio in 2016 and repositioned our complementary geographic presence gives the company as a global leader in banking and us closer proximity to wherever they operate retail services and software – accelerating the around the world. We are now a market leader transformation we’ve undertaken in recent years in Europe, the Middle East and Africa (EMEA), as and improving our growth trajectory for the years well as the Americas, and have a stronger position ahead. Our greater scale, strength and flexibility in Asia. Also, our combination doubles our global give us new opportunities to help our customers installed base of automated teller machines (ATMs) better serve consumers around the globe and to approximately 1 million, making us the world’s deliver the kind of innovation our customers need largest provider of ATMs. to compete in a dramatically changing landscape. 2 2016 ANNUAL REPORT “By strengthening our traditional business as well as expanding into higher-value offerings, we have significantly expanded the size of our playing field and created many opportunities for growth.” Most importantly, this increased installed base payment and loyalty programs. After acquiring significantly expands our ability to do more Wincor Nixdorf, we are now the market leader business in software and services – allowing in retail payment solutions in Europe, and have us to leverage our leading financial software a great opportunity to expand this presence into solutions and strong services organization to the Americas. We are excited to have access to grow our customer base. In recent years, we have this very attractive market, and are equally excited been successfully realigning our portfolio in this about the innovation we can deliver in this space direction, and we continue to shift our revenue to drive connected commerce. composition to the more recurring streams within software and services. WINNING THROUGH Our newly acquired retail business, where the next CONNECTED COMMERCE major waves of consumer innovation are occurring, With stronger competitive advantages, we are gives us another chance to expand. Retail now now positioned to become the preeminent makes up 20 percent of our revenue and presents player in our field. Our size and scale provide the us with many growth opportunities as we help resources needed to proactively collaborate with retailers respond to quickly changing consumer our customers,
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