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VOLUME 48 NUMBER 13 JULY 1.��§

'She (Purser Uli The Ordeal of TWA's Derickson) Deserves Flight847 by Bill Brown

For the past two weeks, TWA has domi­ the Congressional nated the news throughout the world, for the unhappiest of reasons. For causes ha$g nothing whatever to do with TWA's flight crew or the 143 passengers entrusted to their care, a pair Medal of Honor' of politico-religious fanatics took over TWA's Flight 847, a 727 en route from -One of the PassengersOff HijackedFlight 847, to CBS News. to , early on June 14, setting· in motion a still-continuing drama of ten­ sion and misery for those involved and their loved ones. . The ftrst report of the hijacking from Operational Planning roused key TWA ex­ ecutives and personnel frorritheir beds in the midst of a night's sleep. In minutes, they were converging on their crisis sta­ tions at 605. Hostages of a sort themsel­ ves, many of them would still be there a full day or more later, serving in round­ the-dock duty as they sought to gather, analyze and disseminate reports from the site. On their radios that same morning, TWA's people would hear the intercepted and relayed tape recordings of Captain John Testrake's alarmed but forceful voice, insisting �o the reluctant (to page 7)

Pearson President ·Richard D. Pearson will succeed C. E. Meyer, Jr.. as TWA's presi­ dent and chief executive officer when Mr. Meyer leaves to join Four of the cabin crew m.embers of hijacked Flight 84 7 are pictured at London en route back to the U.S. following their Hilton International later this release at . From left are flight attendants Judy Cox, Hazel Heap and Elizabeth Howes and purser Uli year, it was arinounced at press Derickson. One passenger, AnnS ummers, writing in "USA Today" on June 19, said "saved our lives." time. See page 3. �iss Summers, who had been vacationing in Europe, is an employee of the newspaper. AP!Wideworld Photo Texas Air, 'Some say - �--- T �Merger / I ·we don't A , Inc. and Texas Air· Corporation jointly announced on June 13 that their respective Boards of Directors have heroes· . . have unanimously approved a definite merger agreement providing for TWA to 1nour become a wholly-owned subsidiary of Texas Air. In the merger, each share of TWA common stock would be converted country into the right to receive $19 in cash and $4 of a new issue of 141/z% CumulativeNon­ anymore. Convertible Preferred Stock of TWA.

The merger transaction is subject to He's one •••' approval of TWA's stockholders, arrang­ ing and completion of satisfactory financ­ - The President of the ing for the transaction, and receipt of governmental approvals. The . govern­ • mental approvals include approval by the On Sunday, June 16, President Department of Transportation of control Reagan telephoned TWA President of TWA by Texas Airand the absence of a Ed Meyer to express his co�cem Presidential veto. over the hijacking of Flight 847 The merger transaction is expected to and to say, "My prayers are with be completed· in December 1985. TWA's you." Not wanting to single out any Board of Directors has received the opin­ one person in the crew, Mr. Reagan Captain John Testrake, answering questions of journalistsat Beirut. ion of its financial advisor, Salomon Broth- did remark (above) on the bravery Next to him in the cockpit is 'one of the terrorists. of Captain Testrake. - Photo courtesy ofAgence France Presse (topage4) terrorists."Striking a blow in the general Burt and His Faithful Phone Retire directionwould be a terroristact itself and Editor's Notes [result] in the killing and victimizing of innocentpeople," including the hostages. " ... As long as those people [the hos­ tages] are there and threatened and alive may have been stopped but, we have a possibility- a probability- of then,as some have suspected,maybe he bringing them home," he said. never intended to fly TWA anywhere any- "America will never make concessions . way.At any rate,he got off at the point in to terrorists. . .Once we head down that his raid where he stands to gros� over $78 path,there willbe no end to the suffering million.About $21 million of that willgo for of innocent people,no end to the bloody interest,legal and sundry expenses in the ransom all civilizednati9ns must pay," Mr. course of the takeover battle.He has an · Reagan said. 80% interest in the investor grqup,which should give hima personal profit of about Travel agents, who demonstrated they $45 million, _ according to the Wall Street were with TWA in the anti-Icahn takeover journal. battle,have expressed their support con­ "I'm a man of conimerce," he told the cerningthe hijacking of Flight 847. journal. "I like making money. I'm not Jane DuComb,of TravelMart in Phoe­ telling you I'm Robin Hood. The poor nix,said to Arizonageneral sales manager widows of this world aren't my responsi­ Allan Brighton: bility." "All of us who work in the travel indus­ Imagine Uli Derickson saying that. try in Phoenix are aware of,and grateful for,the outstanding professionalism of ev­ Flight engineer Benjamin Zimmer­ eryone at TWA, but the events of this mann,during the cockpit-to-ground inter­ week have made both the professionalism view staged by the hijackers at Beirut on and the courage of employees of your the sixth day of captivity,was . asked by company dear to the whole world . . ." .ABCNews whether he had any messages for his family. Captain John Testrake has knownper­ "Well,just tell them,my wife,Melvia, sonal tragedy.Thiity years ago he was Elizabeth, Stevenand Eric,and my father, badly hurt and his new-born son, Billy, that everything is okay," he said. "We're was killedwhen they were hit head-on by a surviving." drunken driver.Eight years ago his first He was unaware ihat his 88-year-old wife,Patricia, died of a braintumor. Last father had died five days earlier,on June fall, his son, Alan, who was in his 20s, 15. died.And now the ordeal of Flight 847. His father,the Rev.Elmer C.Zimmer­ · mann,a Lutheran,died in St.Louis while joining in a prayer vigil for his son. Rev.Zimmermann had been a mission­ ary to China from 1928 to 1942.He was When Burt Kenyon,manager of menu planningand development,retired May 31 after19 taken prisoner by the Japanese early in DETROIT -dial •---��VI./0 years with TWA,his faithful plain black rotary telephone was officially retired as well. World War IIand released in an exchange "It seemed fittingbecause Burt was constantly on the phone keeping in touch with food of prisoners in 1942. suppliers and station personnel around the country," explained Mike Duarte,director­ Flight engineer Zimmermann is himself food & J:>everage service. an ordained Lutheran minister. Thephone was presented to Burt at a retirement party in his honor,attended by over 10 0 friends and associates including Burt's wife,Bibi; Dick Pear_son,TWA's executive President R.eaian, speakiiig at· a· na­ vice president and chief operating officer,and dining personnel. tionally televised news conference on · Mike Duarte also presented Burt with TWA's DistinguishedDining Service Award and June 18- sixth day of the ordeal of Flight noted that "In recognition of Burt's many contributions to TWA's food and beverage 847- said he had "pounded a few walls " in service the award will henceforth be known as the Burt Kenyon Distinguished Dining frustration over the inability to free the Service Award." remafuing hostages being heicf ii:i Leba­ • non. He called on their Moslem Shiite 'NEWORLEANS captors to "end this crime in the name of John F. Raible, 66, retiredmechanic, MCI, died on June 6. Mr. Ratble retired last year ·after 28 years the God they worship." Space on pages 4-5 did not permit with TWA He is survived by his wife, Phyllis, of Mr. Reagan said the United States including the route system of New In Memoriam Independence, Mo.

could not use military force against the York Air. George Shelley, Jr., veteran of nearly 40 years with TWA and long-f¥ne station manager at LGA, Frederick Schrader, plant maintenance mechanic died on June 13. At his retirement in 1983, Mr. Receives 10·Year pin from Cardinal Law at San Francisco, died onJune 4. Mr. Schrader joined Shelley was manager of central baggage tracing at TWA in 1962 atJFK and transferredto SFO in 1976. LGA Mr. Shelley is survived by his wife, Gail (nee He had been on medical leave since 1983. His wife, Rosenast), a former TWA ; sons- Jane, two sons and a daughter survive. Warren and Kent and daughter Suzanne. Gerard Ridd. retired supervisor-customer serv­ ices at Shannon, died on May 11. Mr. Ridd had 8th Air Force Reunion retired in 1979 after'33 years with TWA He is A number of 8th AirForce units willmeet survived by his wife, Mai. . in WichitaOctober 17-20 to mark the 50th VergilE. Cruce, 76, retired sheet metal niechanic, anniversary of the B-17 Flying Fortress. , died on March 9. Mr. Cruce was with TWA from 1961 to 1973. He is survived by his wife, Theprogram willfeature a B-17 fly-in,the Helen. USAF Thunderbirds,and an open house Eugene T. Sanders, mechanic, MCI, died on june at McConnell AFB.For further informa­ 7. Mr. Sanders, who was 62, retired on April 4. He tion contact John H.Wollnough; PO Box had been with TWA 28 years. He is sunrived by his 3556; Hollywood,Florida 33083. wife, Dora. James C. Dillman, a retired employee, died on Cleveland Sets Record ' ' April 30, just short of his 85th birthday. Mr. Dillman was with TWA 36 years, from1930 untilJune, 1966. Cleveland boarded a single-day record No informationwas available concerning his location of 708 revenue passengers on June 11, or position. He is survived by his wife, Fleeta, of · station manager Jack Kruse reported. 4:>allas, Texas. Marion G. Barrett, retired mechanic; MCI, died , onMay.25 atage 82. Mr. Barrett retired in 1972after 27 years with TWA. He is survived by his wife, Bessie Luella Wallace C. Hughes, a 34-year TWAveteran lead mechanic, MCI, died on June 3. He was 64. Mr. Hughes retiredin 1979. Published for Employees by Harold C. Herschell, 73, retired supervisor-air­ Corporate Communications craft maintenance, MCI, died on May 24. Mr. Hers­ 605 Third Avenue, New York 10158 chen, who was with TWA 35 years, retired in 1977. Printed in U.S.A. He is survived by his wife, Agnes. -based flight attendant Annie Halpin received her 10-year TWA serv-· Dan Kemnitz, Editor Retired Cincinnatiskycap Woodrow Hinton died ice pin in an unorthodox ceremony presided over by Boston Archbishop on May 24. He was 68. Mr. Hinton retired in 1974 Anne Saunders. Associate Editor Bernard Law, who was en route to Rome for his- elevation to Cardinal. after 23 years with TWA. He is survived by his wife, -Gordon ffumphreys Bessie.

2 July-1, 19ss 'The Great Class of '35' Pearson to Be President: At theiqmnual meeting in St. Louis onJune 12, the TWA Seniors-now numbering more than 8, 000 retired employees-honored 56 members of the-Class of 1935- employees who joined the airline 50 years ago, are retired, still livingand, in spirit, stillwith TWA.

John Bailey Joe Hall ErnestJ. Melde Harold Barrett JimHein!er W� B. "Red" Miller Bart Bartholomew Merle Hicklin R. E. "Bob" Overman Hal BlaGkburn MiltonHrtko Kenneth Payne Clarence Brainerd LloydHubbard Albert "AB" Phelps Frances Brennan E. C. "Ray" Hughes Bill Piper AIBrick Jack J. Plese JohnHultquist Frank Busch R. L. Proctor Stan Jacques AICarlson Jim Shaunty Bill Judd Ray Dunn John P. Shepard Alexis "Lex" Klotz Dick Ennis Charles R. Springer Charles Kratovil Gladys Entrekin Paul Strahm Denny Lane Basil Eastburn Harold C. Swigart Jack LeClaire Jim Frazier William "Larry" Trimble Dick Frey Lou Marechal H. W. "Rudy" Truesdale JohnGelm Charles Matthews Busch Voigts Howard Goodrich Phares McFerren Ray Wells Harlow Grow James McMullen Regis Willwohl Fred Guthrie Jeremiah]. Meade Glen A. Wise.

Also honored were the following who retired but who passed away before reaching their 50th anniversary. Cecil Moore John Kobe R. H. "Bob" Talbott Bill Barth Edwin L. Booth Robt. V. Anderson Ray Kraut Patrick J. McCarthy Joseph Cohick E. J. Mills George Lovejoy Joseph Wisemore Fred Bentzinger George Robinson DonW. Smith Edgar A. Poe VmStott Fred Voigt Ralph Gardner John F.George Keith Holdsworth W. Fletcher Grabill C. A. Schifelbein Velore C. Ackley Charles Foley WatrousSmith L. Russ Black Roy Stears James E. Thomas TomGaughen Robert Riordan

Mr. Peterson, who most recently was manager-area communications, Los lntht�News Angeles, joined TWAin 1962. Prior to that he was with AT &T. In related organization changes, re­ porting to Mr. Peterson in London willbe Dick Pearson Security Measures Luigi Galgani as manager-ground com­ The suggestion by President Reagan that muniCations services, international. He Richard D. Pearson, executive vice presi­ 1984 and, at the same time, was elected a sky marshals might be used on interna­ willreplace Georges Siry who is retiring. dent and chief operating officer, will suc­ member of the TWA Board of Directors. · tionalflights to thwart hijackingsgenerally Also based in London willbe Lado Cerny, ceed C. E. Meyer, Jr. as TWA'spresident C. E. Meyer stated,"The succession of met a cool reception fromwithin the airline manager-communications operations, in­ and chief executive officer when Mr. leadership at TWA has been carefully industry. Acknowledging that while the ternational. Meyer leaves to join Hilton International planned and now is the appropriate time to . marshals might have some value as a de­ Mario Carmignani will· succeed Mr. Co. upon the scheduled completion of make it clear that Dick Pearson will be terrance,in the case of an actual hijacking Galgani as area manager-communica­ TWA's merger with Texas Air later this taking over thedirection of TWA over the attempt they could provoke a dangerous tions, Italy, based at Rome airport. year. upcoming months. He is in charge of our situation. Maurice Parietti remains at CDG as com­ Mr. Pearson assumed his current man­ strategy and position relative to the dis­ ''We don't want a shootout at 40,000 municationsrepresentative for France. agement responsibilities at TWA in July cussions which we are now having with feet," said Richard Lally, sequity chief the unions. The outcome of these discus­ representing U.S. airlines ·within the In­ sions should significantly affect the way ternational Air Transport Association _Minneapolis/St. Paul Inaugural TWA will be able to address its labor (lATA). Lally was security chief for the costs, a factor critical to the future suc­ FAA from197 4 to 1982. Flight cess of the airline. The consensus of security experts is "Dick knowsTWA. He has been part of Departs TWA for the past 18 years, gaining in­ that the best place to head off hijackings is To on the ground.· Flight depth knowledge about virtually every facet of the airline'soperations. TWA, its Unfriendly Skies Arrives employees, and the communities we serve can be assured that Dick Pearson is "The big airlines are going to war.'' From says the Wall Street] ournal, and "The fullycommitted to the future of TWA and onlyguys who'll survive are those whoeat the ongoing objectives our airline has set raw meat," it adds, quoting an official of for itself." Boeing. Thesame articleobserved that in Leading the Way the battle of giants,it may take a year or so Mr. Pearson said, "TWA has the poten­ ' for TWA, Continental and Texas Air to .tial to be a strong leader in the airline become integrated, ·but "the combined industry in the years ahead. Our airline airlinemight prove a potent competitor [to has undergone a period of significant ad­ United,American and Delta]. justment through which we have been addressing our cost base and our market Peterson to London locations.A primary goal of TWA is to be Theappointment of Roger W. Peterson able to have in place a workable cost struc­ as director-international communications, ture which will enable the airline to grow succeedingGeorge Humpheys, Jr., �ho is profitably and to be able to spread our · retiring, has been announced by W. E. fixed costs over a larger operation. I am Perkins, director -airlinecommunications. confident that this can be done. The The appointmentis effective August 1.. strengthsof TWA are its people, the qual­ On July 1 the international communica­ Minneapolis customer serviceagents Donna Powers, Liz Handberg and Tess ity of our serviceand our market position­ tions office was relocated from Paris to Reveling (fromleft), set to welcome inaugural passengers aboard Flight 766 ing. We have themanagement in place to London'sHeathrow airport. to JFK, connecting to points overseas. capitalize on the strengths."

July 1, 1985 3 he World of Conti e

Edmonton

Australia

Texas Air recognizes the important pro­ ability." TWA/Texas Air••• gress that has been made at TWA and The 1112% Non-Convertible Preferred stronglysupports our ongoing objecti�es. Stock of TWA to be issued as part of the (from page one) With complementary hubs in New York, merger transaction willhave a $50 liquida­ ers Inc., that the consideration to be a separately operated wholly-owned sub­ St. Louis, , and , the affili­ tionvalue and . 08 of a share willbe issued

received by TWA stockholders in the pro­ sidiary .of Texas Air. . Jnthis regard, TWA ated airlines gain added size and strength for each. share of TWA common stock. posed merger is fair from a financial point willhave an independent Board of Direc­ and willbe a major competitiveforce in the The preferred stock will bear cash divi­ of view to such stockholders. tors composed largely of its currentdirec­ airline industry. We are determined to dends quarterly, except that for the first In connection with the execution of the tors and its present management will move ahead to take advantage of the op­ four years at TWA'soption, dividendsmay merger agreement, Texas Air delivered a continue to operate the airline. In addi­ portunities we see." be paid in additional shares of the prefer­ letter from Drexel Burnham Lambert In­ tion, the agreement calls for two TWA red stock. The preferredstock is redeem­ corporated, Texas Air's fmancial advisor, directors to be named to the Texas Air Reflects Confidence able at any time at its liquidation value plus that it is highly confident of its ability to Board of Directors. accrued dividends, and will also benefit arrange up to $580 million of debt financ­ "Our Board and management have Frank Lorenzo, President and Chief from a sinking fund beginning in the elev­ ing for the merger and associated refi­ carefully evaluated a number of alterna­ Executive Officer of Texas Air,stated that enth year designed to retire annually 20% nancings. tives and have 'unanimously concluded "the agreement between TWA and Texas of the issue which was outstanding as of As part of the merger agreement, TWA that the merger with Texas Air meets all Air reflectsour confidence in TWA'sman­ the fourth anniversary of the transaction. granted Texas Air an option to acquire the objectives we set forth, namely to agement team and our joint determination Froni and after the second anniversary of

6; 425, 000 shares of common stock at . structure a transactionthat not only maxi­ that TWA build on its excellent record of the closing, the preferred stock is ex­ $19.625 per share. mizes our shareholders' investment but service to the traveling public and to the changeable, at TWA's option, for junior also provides benefits to our other con­ communities it serves. We are especially subordinated debentures of TWA having Anlndependent TVVA stituencies, most importantly our em­ pleased that as part of Texas Air, TWA will interest and redemption provisions identi­ ployees and the traveling public," said C. have the potential of further expanding its calto the preferred stock. The preferred Under the terms of the agreement, E. Meyer, Jr., TWA president and chief business and be in an excellent positionto stock will not have any ordinary vot:U:g TWA willretain its independent identityas executive officer. "We are pleased that enhance its future operations and profit- power. Frank

-4 tal 'The ProUd ·aird'

Operations

• Continental serves 46 cities in the U.S. and 30 international destinations, including London, Mexico, Canada, Australia, New Zealand, Fiji, Micronesia, Japan, the Philippines, Taiwan and Kong Hong.

• Continental has 534 average daily departures, including 134 fromHouston and 125 from Denver.

• The-airline's fleet has 111 aircraft, including (4) DC-10-30s, (9) DC-10-10s, (45)

· 727-200s, (14) 727-100s, (19) DC-9-30s, (11) DC-9-10s, and (9) MD-80s.

Traffic

• 1984 load factor was 62.7 percent, based on 17.4 billion available seat miles and 10.9 billion revenue passenger miles.

• May 1985 load factor WCJ.S 68. 7 percent, based on 2.1 billion available seat miles and 1.4 billion revenue passenger miles. Load factor for the first quarter of 1985 was 61.6 percent. Financial

• 1984 net income (unaudited) was $50.3 million ($1.96 per share) on operating revenues of $1. 2 billion, after $8.3 million provided to employees under a new profit sharing program.

• First quarter 1985 net income was $15.1 million on operating revenues of $363.1 million.

Fares Continental's simplified; low-fare pricing structure includes four types of fares, three of which are completely unrestricted:

• First class fares are significantly lower than other airlines' first class fares and generally lower than other airlines' fullcoach fares.

• Peak fares are for coach seats during a day's peak travel times.

• Off-peak fares are for coach seats when there is less demand, usually for early morning and evening flights, on Saturdays and Sunday morning.

• Advance off-peak fares are Continental'slowest and are available on most flights when tickets are purchased 14 days in advance for travel Monday through. Thursda�

Expansion

• Continental inaugurated daily round-trip service ·from Houston to London (Gat:Wick) April 28. Round-trip, peak-season (summer) excursion fares are $598.

• Continental began three daily daytime Houston-Atlanta flights May 5 and inaugirrated the only nonstop service available between Houston and Boston June 6.

• Continental started daily nonstop services fromHouston to Orange County and to Calgary, Canada, Aprill. The Calgary route extends to Edmonton.

• Continental's application for nonstop Texas-Tokyo route authority is pending with the DOT.

Employees

• Continentalemploys approximately10,600 people worldwide, including approx­ imately 1,350 pilots, 1,820 flight attendants, and 1, 426 mechanics and related maintenance emp�oyees .. Frank Lorenzo: Ownership

One of 'New Breed' • Of approximately 22. 5 million common shares, 85 percent are owned by Texas Frank Lorenzois chairman and chief exec­ Air Corporation, more than 4 percent by the new Continental's "founding" utive officer of . He is employees and the remainder by other investors. also president and chief executive officer of and chairman of Subsidiaries the board of New York Airlines. • Cargo Development Group (CDG) is a wholly-owned subsidiary of Continental Mr. Lorenzo is a graduate of Columbia and offers worldwide freight service for Continental and other carriers and College and the . shippers. Early in his career, he was associated with • Continental is part-owner and operator of Continental/Air Micronesia, which the financial departments of TWA and operates five 727 aircraft from Honolulu through the Micronesian Islands to EasternAirlines, and in 1966 co-founded Tokyo. Continental provides the flight planning, crews, ground support and Lorenzo, Carney & Co. with Robert Car­ most of the equipment for Continental/Air Micronesia flights. ney, currently chairman of the Executive Committee, Texas Air Corporation. In Management 1969, Mr. Lorenzo co-founded Jet Capital • Continental's chairman and chief executive officer is Frank Lorenzo, 44, and Corporation which holds a major interest Continental's president and chief operating officer is Phil Bakes, 39. in Texas Air, which in tum controls Conti­ History nental Airlines and New York Airlines. Mr. Lorenzo is married to the former • Continental's predecessor, VarneySpeed Lines, began service inJuly 1934 from Sharon Neill Murray, a Houston attorney. El Paso, Texas to Pueblo, Colorado. They have a son and three daughters. He • Continental.Airlines and Texas InternationalAirlines merged operations Oct. 31, is a director of the Houston Chamber of 1982, retainingthe Continental Airlines name. Lorenzo -Photo by Andrew Popper/Picture Group Commerce.

5 -TWA ����� ��- SHOPPING·· SPREE SWEEi>STAl

Shades of 'Brewster's Millions', Californian Strikes-It Rich

Gail Doherty (center) and her husband, Laird,. say "good-bye and thank you" to Jane Carlson, director-travel agency & commercial marketing, as they prepare to depart New York for Amsterdam. Mrs. Doherty, an agent at "Dimensions in Travel" of Novato, California, won the grand prize in TWA's European Shopping Spree Sweepstakes for travel agents- a first-class trip for two to Amsterdam, including a four-day stay and 90 minutesto spend as much as $10,000 in the Schiphol Airport duty freeshops. To be eligible for one of 54 Sweepstakes prizes, contestants had to correctly complete a questionnaire about TWA'snew European services and attach to their ·entry form an auditor's coupon for a TWA ticket sold to Amsterdam, Brussels, Munich or Zurich. Over 3,500 entries were received. In a whirlwind shopping spree on April 27, Mrs. Doherty visited 12 of the 14 shops at the airport (everything except the bookand flowerstores) and came home with stereo equipment for her sons; Burberry raincoats; cashmere sweaters for the two priests Whohad bought the tickets which allowedher to enter the contest; calculators for the people in her- office; scarves; umbrellas; perfume, Waterford crystal, and diamonds.

Eligible for both programs are employees, St. Croix: Queen's Quarters Hotel is� children would be given two rooms and retirees, parents, family and friends trav­ offering a discount now through Decem­ charged the single rate for each. A special Travel Tips eling with the airlineemployee. For more ber 29, 1985. All employees, parents, children's program includes scavenger information contact: Ventures Extraordi­ retirees and friends sharing accommoda­ hunt, sand castle competition, Jamaican naire, 940 Emmett Ave. , Suite 12, Bel­ tions are eligible. The special rate is $36 dialect lessons, swimming, disco dancing, mont, CA 94002 (415) 592-2629. per night, single or double. The resort etc. Tennis and watersports with instruc­ Eastern Offers 90°� RR­ offers 50 rooms, in eight individual build­ tions are complimentary to all guests. Kashmir: For quite a number of years EasternAirlines now offers a once-a-year ings. All have balconies and kitchen facili­ Free shuttle to Montego Bay for shopping (and most recently in the March 25 issue), 90% reduced rate ticket to TWA employ­ ties. Contact International Travel and sightseeing. Trelawny Beach Hotel is we've been tellingSky liner readers about ees, spouse and dependent unmarried· Representatives 25 West 39th St. , New in Falmouth; 30 minutes from Montego one of the best travel buys in the world: a children through the December 31st fol- York, NY 10018. Phone (212) 840-0725. Bay airport. Reservations can only be · houseboat vacation in Kashmir. Karen lowing their 18th birthday. confirmed by the New York sales office Frey, Los Angeles CSA, recently re­ Acapulco: Americana Hotels offers off­ The90% discountis available for travel within two weeks of arrival date. Stays turnedfrom India and reports it's ·all true: season rates at their two Acapulco beach­ on Eastern's domestic routes and be­ must be prepaid. Reservations should be $20 a day, double, including three meals, front resorts. The special rate at either tween points in the United States and · made through Barbara Jackson; Trelawny · and much more. For information write to the Condesa del Mar or the El Presidente Canada and the Bahamas. Beach sales office; 65 West 54th St. , New A. Salam Wangnoo; P. 0. Box, 128, Srini­ is $39 per room, single, double or triple, In order to purchase the 90% reduced York, NY10019; phone (212) 247-2700. gar: Kashmir, India 190001. now through December 20, 1985. Retir­ rate ticket the employee should present a - - ees or accompanying friends are eligible. completed form G-20, approved by his The fourth annual World Airline Road For information and reservations contact TWA Golf Tournament local pass burea�, to any TWA tick�t of­ Race willbe held in Hyde Park, London on. International Travel Representatives The TWA Hub Classic-St. Louis Golf fice. October 13. Organized by Delta Airlines, (ITR) at (212) 840-0725. the race this year will be co-hosted by Tournamentwill be held on Monday, Au­ Retirees can travel space available sys­ gust 5 at the Bogey Hills Golf & Country British Airways ana American Express. Vancouver: Club Aero-Marine offers temwide on Eastern Airlines at a 75% Club. .Field is limited to 128 golfers and About 2,000 runners are expected. four different tours of Vancouver and its discount. Tickets must be obtained play beginsat 9 a. m. Entries must be in by Events will include 5k and 10k races with environs, three to six days, · starting at through a TWA ticket office. · July 22. both team and individual trophies. For $110 per person double, including airf�e The $45 fee includes golf and cart, hot Tucson: Summer is spelled b-a-r-g-a-i-n information contact: World Airline Road on Air Canada from U.S. gateways. Em­ and cold buffet, locker/shower facilities, in Tucson as the luxury resorts drop ·their Race; PO Box 45003; Atlanta, Georgia ployee, spouse, children under 21, par­ golf packet at tee-off, plus door and golf wiilter rates to low, off-season levels es­ 30320 or phone (404) 256-4997. ents and retirees eligible. For information prizes. Guest banquet fee is $15 per per­ pecially for airline personnel. The Shera­ and reservations call (201) 729-5004/ Seychelles: Eight days from $535 (land son. ton Tucson El Conquistador offers a $40 2940. only). For informationcontact WildlifeSa­ Hotel reservations at Airport Marriott daily rate, up to four per room, through fari, 23 Orinda Way, Orinda, CA 94563 Jamaica: The Trelawny Beach Hotel, a Hotel, $45 single or double. Make hotel September 28, 1985. Childrenage 17 and (415) 253-1080 or (800) 221-8118. 350-room resort, offers airline employees reservations by July 15 and advise hotel under stay free with parents. Retirees rates that include free stays for children you are with TWA golf tourney. Telephone with TWA I. D. are eligible; parents and 14-and-under through December 16, 314-423-9700. unaccompanied children are not. For res­ Parents of employees no longer re­ 1985. All-inclusive daily rate per person is For car rental, National Rent-a-Car of­ ervationsphone toll-free(800) 325-3535. ceive discounts on the TWA Getaway · tour packages. This change is due to $71 sjngle; $52 double, $48 triple. No fers rental at $14 per day with unlimited China Tours: November 22 departures the taxon certain employee benefits, charge for room or meals for children mileage to tourney participants through from San Francisco. 16-day tour for according to Susan Ciana, supervisor accompanied by adults. Up to three per­ Tuesday noon. For reservationscallJerry · $1965, 13 days for $1705. Package in­ of TWA's central pass bureau. The sons may share a room. (One adult with Sokolich at 314-42-6272. cludes round trip air fromSFO on CAAC, action affects tours booked after)uly two children would pay the single rate; For entry form call Lawrence P. all meals in China,comfortable hotels with 1, 1985. two adults with one child the double-occu­ Kavanagh, tourney director, at 314-878- private bath, sightseeing and transfers. pancy rate; and two adults with up to four 4549.

6 July 1,1985 attention at TWNs New York headquar­ The Ordeal· ters was the office of flight operations seniorvp Dick Kenny, who was tied into a 'Thank You' telephone network �at linked TWA with the ongoing Flight 7 hijacking crisis, many TWA employees rose the State Department, the FA A, the FBI In 84 of TWA's their normal duties, and more, at a level and other governmentbodies in Washing­ to the occasion by performing ton and with key points overseas. For that went far beyond any normal expectation. Flight847 days, that post would be manned on a 24- Foremost in that group, of course, is the magnificent flight crew, hour basis. Maintaining intermittent vjgil three members of which are still held captive at their posts as their (from page one) as reports came in, and through long personal nightmare continues. ·stretches of agonizingsilence, were vari­ tower that he had "no alternative" but to Inthe first days of the event, key TWA departments, such as flight ous members of TWNs senior manage­ landat the command of the hijackers; who operations, reservations and corporate communications - in the ment and representatives of affected had pulled the pin on a grenadethat would and international region- went immediately onto a round-the­ departments. U.S. blow up the plane if he didn't. Moments clock schedule attempting to gather hard informationand pass it on to later came the sickening sound of some­ Watches Helplessly anxious hostage families and the media. one (it remains lJilclearwho) being beaten Other TWAers devoted long and exhausting hours to setting up unmercifully within range of the open Anearly, urgent priority was establish­ cockpit mike. ing an authentic passenger list, never an and implementing evacuation transportation for the released passen­ So began a dismaying odyssey of terror easy task, given the fact that such lists are gers and arranging travel and accommodations for their concerned that within the space of a few hours saw never as precisely constructed as they relatives. TWA representatives willbe following up to see that their Flight 847 ping-pong the Mediterranean might be if such secondary uses were needs are met. fromBeirut to Algiers,then back and forth foreseeable. Many hours later, reserva­ Many, many of our people - clerical and others - willingly again, then back once Il).Ore to Beirut. tions people were still trying to sort out volunteered not only their time but their most dedicated slillls and Along the way, fortunately, first the five misspellings and make educated guesses compassionate personal efforts to do whatever they could to alleviate flight attendants and women and children concerning home addresses and next of passengers, then infirmmales and foreign kin of last -minute arrivals who had given the human suffering involved in this tragic event. nationals, were released. But at the first none. (T he least informationavailable was I am deeply proud of all these people, as I know you are, and on return to Beirut, the original hijackers for two passengers assigned the rear­ your behalf I salute them and extend my sincerest personal thanks. were augmented by a band of others, at most right-hand seats in the aft smoking Well done. the same time that for some dark reason section: the hijackers themselves.) several passengers with what were later In the days to come, the constantly

described as "Jewish-sounding" names · refmed list would be anxiously consulted were deplaned and spirited away. and cross-checked again and again with June 24, 1985 .Ultimately, the 31 remaining captives the government and relatives of the hos- were deplaned in Beirut, leaving only the cockpit crew and their guards aboard the In answer to one query about the advis­ loneliest aircraft in TW N s fleet. ability of a macho-style rescue raid, Cap­ tain Testrake replied with icy words that Courageous Crew would go on reverberating ·hauntingly throughthe awareness of all those in the As events unfolded, there began to airline who were vicariously living with grow a catalog of actions that did high through his time of testing: honor to the airline's long and distin­ him "I thinkwe would all be dead men ifthey guished record of professionalism. did, because we're continually sur­ For Captain Testra.ke,high praise came rounded by many, manyguards." from the President of the United States, Solemn reminders of the airline's con­ who placed a call of sympathy and encour­ tinuing concern for Flight 847 and its 40 agement to TWNs Ed Meyer a few days participants still denied their freedom: jnto the ordeal. Testrake, said Mr. yellow ribbons in the lobby arid on every Reagan, was nothing less thanan authen­ tic American hero. TWA floor at 605, and at countless instal­ lations throughout the TWA system. From released liostages caine· equally glowing words for purser Uli Derickson, The crew of Flight 84 7: who played a critical role during the hijack­ tages, trying to determine who was re­ rounding the airport, and to the centers of ing's early hours in maintaining respon�i­ leased and where they were or were power playing out a protracted, edgy Captain John L. Testrake, 57, of ble contact with one of the pair and expected, and who remained behind in game of negotiations that must, for politi­ Richmond, Missouri, who joined TWA in moderating, as much as possible, their custody. cal reasons, not seem to be negotiations. 1953. more violent and irrational intentions. By International vp Pete McHugh flew to Meanwhile, TWA continued to do what it Philip G. Maresca, 42, of Salt Lake ·a fortun'ate accident of birth, flight attend­ Algiers as soon as 847 first landed there, could to ease the hostages' plight.When City, Utah, who joined TWA in 1967 and ant Derickson, a German citizen,was able and maintained eyewitnessphone contact concerned relatives reported that one of became a First Officer four years ago. to communicate with a German-speaking with 605 thereafter for the next several the ailing captives would shortly exhaust Flight Engineer Benjamin C. Zim­ hijacker who spoke no English. (Ironically, days.· It was his resigned voic� that con­ his supply of some half-dozen essential mermann, 45, of Cascade, Idaho, who back in New York, as Uli responded to firmed, near 4 a.m. New York time one medications, the company obtained pre­ joinedTWA in 1968. press-conference, questions about the re­ morning, that what seemed to be promis­ scriptionrefills with the help of the home­ Purser Uli Derickson, 40, of New­ moval of the supposedly Jewish passen­ ing negotiations had been broken off and town drugstore and arranged for their ton, New Jersey, who joined TWA in gers from the plane, her faint accent led the plane was in fact leaving for a then­ delivery in Beirut by an unofficial, back­ 1967. some TV viewers to leap to a preposter­ unknowndestination. "There it goes," he channel courier system. Flight Attendant Judy A. Cox, 43, of ous assumption: that she had helped the said helplessly, loo�g through the win­ Shawnee Mission, Kansas, who joined hijackers determine which passengers dow of a terminalbuilding as he watched it Grim Interview TWA in1963. were Jews- an error that unfortunately depart. Flight Attendant Hazel Hesp, 43, of persisted in some quarters despite cor­ Eventually, when everyone but th� Briefly, then, the camera's eye swung Old Greenwich, Connecticut, who joined rective sta_tements from leaders of the crew and their guards had been taken from back, to witness a grimpress conference TWA in1965.. Jewish community invited by TWA to re­ the plane in Beirut, the news story was arranged by the hijackers, in which Cap­ Flight Attendant Elizabeth J. view the videotapes, and the facts, at 605, transformed frorn a hijacking into a hos­ tain Testrake and his crew leaned out of Howes, 43, ofWales, who joined TWA in where they heard the FBI �ent who de­ tage crisis, and much of the world's atten­ the cockpit window, in. front of a gun­ 1965. briefed the cabin crew describe Uti's per­ tion shifted away from the isolated toting, wild-eyed, bearded captor, to an­ Flight Attendant Helen M. Sheahan, formance as exemplary and courageous.) red-and-white plane alone on the Beirut swer questions from newsmen gathered 42, ofWashington, D.C., who joined TWA As the long days wore on, the focus of tarmac to the teeming shantytown sur- below. in 1963.

"I think about the courage of the pilot and .crew and she has it. those who are still being held. All of us who have "I am sure she was frightened out of her wits. been releasedhave them in· our thoughts and But.she held on. She kept us calm. She took charge prayers. . . · . I will always believe she saved our lives." "And I know about courage when I think of Uli - Ann Summers, a passenger on Flight84 7. Derickson, the TWA purser. Talk about bravery, in USA Today, June 19.

July 1� 1985 7 Flight847...

Fifteen years ago: On Dawson Field in the Jordanian desert, Captain Carroll Woods speaks to his passengers off hijacked Flight 741. Beginning on September 6, 1970 four jetliners were hijacked and an attempt was made to

·--- hijack another. ..That.Sunday, a_Pan Am 7_47}Y.�s bi9}Vllup at_Cai..ro. The p�xt Saturday, a TWA 707, a Swissair DC-8 (background) and a BOAC (British Airways) VC-10 were diverted to a field in the desert 22 miles north of Amman and destroyed. Anattempt to hijack an El AI707 that same day was Anarmed terrorist stands guard outside hijacked TWA after the thwarted. One of the accomplices, Leila Khaled, had taken part in the plane landed at Beirut for the third time inthree days. hijacking of TWA Flight 840 to a year earlier. ·

'Tragic Episode' The following message was sent to all employeeson june 21 byDick Pearson: As we enter the second week of this tragic hijacking episode, I know that every man and woman in TWA joins Ed Meyer and me in praying for the early release of Captain john L. Tes­ trake,First Officer PhilipG. Maresca and Flight Engineer Benjamin C. Zim­ mermann, along with all the TWA passengers being held hostage at un� known lo�tions in B.eirut. Throughout the airline, employees have begun wearing yellow ribbons and tastefully displaying similar ex­ pressions of concern in TWA offices. I think it's· entirely appropriate to do so, because as long as these people are detained against their will, each one of us remains a hostage as well.

Hijacked TWA Boeing 727 taxis past the·wreckage of a Royal Jordanian plane which was destroyed by terrorists after being hijacked earlier in the week. The photo was taken on June 16 as the TWA plane touched down at Beirut for the

third time since being taken over en route from Athens to Rome on Friday, June 14. AP!WideWorldPhoto