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| Spring 2015 | £3.25 | O4 | $4 | Top 3 shore excursions Emerging destination: Cuba Port Folio: Livorno Cruise Shipping Miami Preview Cyprus Cruise destination MedCruise A4 Advert.pdf 1 2/9/15 1:30 PM | TEXT | Text | C M Y CM MY CY CMY K 2 | Spring 2015 | | Welcome | SPRING 2015 | Port News Pre & Post Stays Onwards and upwards Page 4 Page 6, 8 & 9 Our big news this issue is that we have a new owner! Real Response Media, owners of the consumer cruise title World of Cruising, has acquired both Cruise Ports & Destinations magazine and our sister title Cruise Trade News. Cruise Shipping Miami Preview Top 3 Excursions Page 10 Page 13 Watch this space, for RRM has big plans for the title, in terms of the magazine’s distribution, size, content and developing an online presence. It’ll mean that more cruise agents, ports and cruise lines will be accessing the title and not just in print. Managing Director of RRM Chris Pitchford commented: “For the first time, the UK cruise industry will be served by a dedicated, integrated media group, in print and online, to cover all aspects of cruise topics for the trade, industry and consumer. Further development plans will be announced Port profile: Venice Big ship logistics within the next few weeks.” Page 16 Pages 18 In the meantime, feast your eyes on a bumper issue of news and features from around the globe. We preview Cruise Shipping Miami, the annual long-haul showcase for the cruise industry, on page 10 and have a bit of fun discovering which shore excursions top the popularity stakes on page 13. We share an update on the battle between environmentalists and port authorities in Venice on page 16, look at the ramifications on ports and destinations of mega ships on page 18 and profile an up and coming cruise destination, Cuba on page 19. New cruise destination: Cuba Cruise destination: Cyprus While the Eastern Med is not a favoured cruising region currently, one Page 19 Page 22 island, Cyprus, is attempting to reverse its fortunes. Read our report on page 22. The Italian port of Livorno – a popular port for excursions to Florence and Pisa - is trying to keep more cruise passengers within its city walls and we find out what diversions the city offers. Page 26. Cruise passengers have welcomed less ports on itineraries as it means more time in them. Read from one travel insider why overnighters are a PORT FOLIO: Livorno OPINION: overnighters positive trend, on page 29. Page 26 Page 29 Finally, the concept of one single voice for the cruise industry, while laudable, is not materialising as two industry bodies jostle for supremacy. Read both sides on page 36. Gillian Upton Editor Published by Real Response Media, 115 Sydney Road, London, N10 2ND Feature: Overnighters Industry issues Managing Director: Chris Pitchford Page 32 Page 35 [email protected] Direct Tel : (0)1273 696 860 Publisher: Keith Ellis [email protected] Direct Tel: +44 (0) 1737 81 2411 Commercial & Marketing Director: Peter Grant, [email protected] Direct Tel +44 (0)7483 133932 Sales Director: Chris Cummings [email protected] Direct Tel +44 (0) 7772 564150 Editor: Gillian Upton [email protected] Direct Tel: +44 (0) 208 675 7976 2016 Calendar of world events Port Association Directory Art direction/design/production: Andrew Reeves Page 38 Page 39 [email protected] Direct Tel: +44 (0) 1489 505345 Editorial contributors: Sara Macefield, Maria Harding, Jane Archer Material in this publication is the copyright of the title publisher and maynot be reproduced without written permission of the publisher. Annual subscriptions are available by contacting Keith Ellis from publisher’s office above. Front cover picture: Cyprus 3 | NEWS | Ports | The busy port of Barcelona (pictured) is trying to push cruise lines into the winter season to ease its congestion issues. The months of October, November, January and February are being pushed but are “difficult to sell” PORT NEWS admits Gemma Gracia from the port. New terminal building in SF Last September a new terminal opened in San Francisco, integrated into the waterfront and Barcelona’s winter push including a public park. Milford Haven’s stamp of approval Welsh port Milford Haven (pictured) achieved its highest passenger rating, of 88%, for customer service in 2013 in the UK by Princess Cruises. The port’s mix of a warm welcome certainly made an impression, comprising local dances, attendance by the mayor, a demonstration of birds of prey and the giving out of Welsh cakes. The port will have eight calls this year (the same as 2014), including Fred.Olsen, Holland America, Hapag Lloyd, Jersey on a roll Hebridean Princess, Silversea and Ocean Princess. Last year there were two maiden calls, namely Delphin The war tunnels, Durrell Wildlife Conservation Trust (pictured) and and Insignia from Oceania Cruises. walking tours have contributed to the port of Jersey’s success in “We’ve gone from one call every 18 months eight years ago 2014, says the port’s Myra Shacklady. Last year’s 15 calls included maiden calls from Crystal, Saga, Noble Caledonian and Princess, to eight a year in 2014,” said Sue Blanchard-Williams, who who joined regular calls from Sea Dream Yacht Club, P & O and was Milford’s Cruise Development Officer up until end 2014. Hapag Lloyd. MIlford’s success is part of a Welsh cruise success story, “The way it’s looking to me is that by 2016 we could be 20 calls with four calls last year for Holyhead. a year.” The port is spending £1.2m on refurbishing its tender pontoons and creating new walkways in order to create a “nicer arrival experience,” says Shacklady. The works will be ready for the May 2015 season. Singapore success Singapore has secured more homeporting for the current cruise season, including Sapphire Princess until March 2015. Mein Schiff 1 arrives for the first time November 2015 through to March 2016. 4 | Spring 2015 | | Port Association | NEWS | PORT ASSOCIATION NEWS PORT ASSOCIATION The port of Dubai expects one million cruise passengers by 2020. There were 300,000 cruise passengers in the 12 months to April 2014 and the Mina Dubai Rashid Cruise Terminal will increase setting its sights high simultaneous capacity from five to seven vessels. Caribbean gets closer to a single voice Some 14 Caribbean ports are getting closer to launching their own association. It’s been a long time coming but Julie-Ann Burrows of On-Board Marketing says that they are now sorting out the constitution and framework. “We have a clear vision going forward,” she says. “People have embraced the vision of what the Caribbean can do collectively.” Cruise Europe expands The port of Southampton – which dubs itself ‘Cruise capital of the UK’ - was welcomed back as a member of Cruise Europe in 2014, along Congestion solution with 13 other ports. The organization is now targeting the remaining marquee ports in the region not yet members, including Hamburg and for Port Everglades Reykjavik. Cruise Europe now has 115 members and is the largest association in Northern Atlantic Europe and on a par with MedCruise. Port Everglades Terminal 4 is being modernized via an expansion and reconfiguration project to ease congestion in the area. Costing US$24m, it will provide separate embarkation and disembarkation processing Cruise Iceland anniversary areas for passengers, 50 check-in counters, two new escalators, two extra lifts and 172 parking spaces. It will be ready for the 2014/15 Cruise Iceland is ten years old! Three new ports joined last summer, cruise season. swelling membership to 28. | Spring 2015 | 5 | NEWS | Pre & Post Stays & Excursions | Raffles Dubai Raffles Dubai has upgraded some of its facilities, namely its 1,500 sq m garden oasis including 12 open-air cabanas, and a surround-sound music system, and a new Italian restaurant, Solo Bistronomia & Vinobar which is a twist on Italian haute cuisine. New tour Malta goes upmarket in Antigua Half-day and whole-day tours on Private Malta is a new pre or post Hotel & Spa, which is located half-day or full-tour excursion a glass bottom boat have begun trip or shore excursion launched between the capital Valletta and including lunch and/or in Antigua. The trip includes this year that showcases the the old town of Mdina. refreshments. One private home snorkeling at Cades Reef. most stunning and historic private It can either be a full four-day is the stunning Casa Rocca Accommodating up to 30 residences and palazzos on small group private tour of the Piccola, a 16th century palace people and including lunch, each the island. Targetted at culture most historic parts of Malta, with belonging to a Maltese noble passenger receives a video of the vultures, it has been launched by accommodation at the hotel. family. Its owner the Marquis de excursion as a giveaway. There are the five-star Corinthia Palace Alternatively, it can be a Piro leads the tour. also night tours and exclusive-use arrangements. Find out more at www.corinthia.com/palace and beyond3sixty.com The cost is US$99 half-day and US$149 whole day. Focus on Greenwich A pre and post tour programme is being created in readiness for the new port in London opening in 2017. The port is working on the programme with Visit Greenwich and includes special tours of the Royal Observatory, the Cutty Sark, private dining at the Old Royal Navy College (pictured) and gigs and events at the 02. 6 | Spring 2015 | 2 new ports in the network! Hyères and Fréjusv Fréjus Bay of Saint-Tropez TOULON / LA SEYNE Hyères Golden Islands NEW PORTS ! A NETWORK OF Hyères & Fréjus PORTS A WIDE OFFER IN BOTH PROVENCE & THE FRENCH RIVIERA Simply unavoidable! .