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MTR All Geared up for Typhoon Season and Calls on Passengers to Note Service Adjustments During Typhoons for Journey Planning

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MTR All Geared up for Typhoon Season and Calls on Passengers to Note Service Adjustments During Typhoons for Journey Planning PR031/21 14 May 2021 MTR All Geared up for Typhoon Season and Calls on Passengers to Note Service Adjustments during Typhoons for Journey Planning With the typhoon season approaching, MTR Corporation has implemented a number of precautionary measures to combat the adverse weather including the inspection of flood- prevention equipment, checking the conditions of railway facilities and enhancing the trimming of trees along open sections of railway lines. As MTR services may be affected by adverse weather and may have to be adjusted due to various situations during typhoons, the Corporation will provide the latest train service information through different platforms including the media, social media and MTR Mobile for passengers to plan their journeys. MTR always makes its best endeavours to provide safe service during typhoons as far as practicable under the premise of ensuring the safety of passengers and MTR staff. However, services on the open sections of the heavy rail, Light Rail and MTR Bus will inevitably be affected by adverse weather during typhoons, and therefore the Operations Control Centre will make corresponding service arrangements based on weather conditions (please refer to the annex for details). “Our priority is to ensure the safety of passengers and our staff in the face of adverse weather. Staff will be deployed to assist passengers at stations during typhoons while the maintenance team will stand by along railway lines to carry out emergency repairs on damaged railway facilities as long as it is safe and feasible to do so. After gale signals are lowered, recovery works will commence fully. As the works take time and roads may also be blocked by fallen trees or debris, services on the open sections of the heavy rail, Light Rail and MTR Bus may not be able to resume immediately. We appeal to passengers for their understanding and patience and will provide them with real-time train service information via different channels,” said Dr Tony Lee, Operations Director of MTR Corporation. To minimise the impact of fallen trees on railway services, the MTR tree management team regularly checks more than 30,000 trees along the open sections of the heavy rail and updates the electronic tree database to monitor and follow up on the trees’ health conditions. Besides enhanced inspection, the team has also trimmed the tree crowns and withered branches before the typhoon season. MTR personnel will ensure precautionary measures are in place at construction sites in the proximity of railway premises before typhoons to minimise the risk of railway service being jeopardised by objects toppling over because of strong wind. -more- For MTR stations, staff will place flood-prevention equipment at entrances/exits and external lifts to prevent heavy rainwater from entering the stations and affecting operations. Staff have inspected the over 2,000 water pumps, over 3,000 flood boards and nearly 8,000 sandbags in the MTR network to ensure the equipment is in good order. Staff have also begun more frequent checks of the stations’ drainage systems and nearby ditches to ensure they can effectively divert rainwater. In the event that passengers are left stranded at stations during typhoons, snacks and water will be provided for their use. Drills and exercises on handling procedures during typhoons have been carried out at stations to make sure staff are geared up to tackle emergency situations caused by adverse weather. The Corporation will inform passengers of the latest service arrangements through MTR Mobile, the MTR website, official MTR Facebook page, public announcements in stations and on trains as well as through the media. The Corporation calls on passengers to pay attention to the relevant information to help them plan their journeys. -End- About MTR Corporation Every day, MTR connects people and communities. As a recognised world-class operator of sustainable rail transport services, we are a leader in safety, reliability, customer service and efficiency. MTR has extensive end-to-end railway expertise with more than 40 years of railway projects experience from design to planning and construction through to commissioning, maintenance and operations. Going beyond railway delivery and operation, MTR also creates and manages dynamic communities around its network through seamless integration of rail, commercial and property development. With more than 40,000 dedicated staff*, MTR carries over 13 million passenger journeys worldwide every weekday in Hong Kong, the United Kingdom, Sweden, Australia and the Mainland of China. MTR strives to grow and connect communities for a better future. For more information about MTR Corporation, please visit www.mtr.com.hk. *includes our subsidiaries and associates in Hong Kong and worldwide Photo captions: 1. When Hong Kong is affected by a typhoon, station staff will place flood-prevention equipment at entrances/exits and external lifts if the situation requires to prevent heavy rainwater from entering stations. Staff have already inspected the flood-prevention equipment and confirmed it is in good order. 2. To minimise the risk of fallen trees affecting railway service, the tree management team has enhanced the inspection of trees along the open sections of the heavy rail as well as trimmed the tree crowns and withered branches. Annex MTR Service Arrangements during Typhoons Typhoon Signal MTR Service Heavy rail, Light Rail and MTR Bus Standby Signal 1 and Strong Wind • Services will remain normal Signal 3 Gale or Storm Signal 8 • Services will remain normal in the initial stage, with service frequencies stepped up gradually if necessary and additional manpower deployed to assist passengers. When the storm gets closer to Hong Kong, the service frequencies will be gradually reduced • MTR Bus service will be suspended 3 hours after Signal 8 is issued Increasing Gale or Storm Signal 9 • Service in all open sections of the railway will be and Hurricane Signal 10 suspended immediately • To ensure railway safety, the service frequencies of underground railway sections* will be limited and service may stop at any time without prior notice *Underground sections include: ➢ Island Line (between Heng Fa Chuen and Kennedy Town) ➢ Kwun Tong Line (between Choi Hung and Whampoa) ➢ South Island Line (between South Horizons and Lei Tung) ➢ Tseung Kwan O Line (all stations) ➢ Tsuen Wan Line (between Lai King and Central) ➢ Tuen Ma Line Phase 1 (between Diamond Hill and Kai Tak) ➢ Tung Chung Line (between Kowloon and Hong Kong) ➢ West Rail Line (between Tsuen Wan West and Hung Hom) High Speed Rail (Service of the High Speed Rail (Hong Kong Section) is currently suspended because of the Government's preventive measures for COVID-19) Intercity Through Train (Service of the Intercity Through Train is currently suspended because of the Government's preventive measures for COVID-19) .
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