Utah Education and Telehealth Network
Welcome to UETN We network for education and health care
UETN connects Utah’s K-12 schools, technical colleges, institutions of higher education and public libraries, as well as patients and health care providers throughout the state. Whether you’re a teacher in Tooele or a physician in Fillmore; a patient in Parowan or a student in San Juan County, UETN provides robust infrastructure, applications, and support for education and health care. As one of the nation’s premiere broadband and educational broadcast networks, UETN’s success is based on collaboration with lawmakers, the Governor’s office, and education and health care leaders. Teaming up with technology and telecom providers, we deliver cost effective services to Utahns in urban, suburban and rural areas. Because this critical work is funded by the public, we pride ourselves on building collaborative partnerships and creating cost efficiencies and innovations that stretch every dollar to benefit the people we serve. Quality education and accessible heath care should be available to everyone, regardless of location or circumstance. Our teamwork and technology serve to meet that vision. UETN empowers educators and learners, providers and patients statewide. We invite you to learn more about us in the following pages.
Ray Walker Ray Timothy Chair, UETN Governing Board CEO and Executive Director, UETN UETN serves customers Utah Education and Strategic Plan 2015-2020 Telehealth Network UEN.ORG UTN.ORG We network for education and healthcare throughout Utah
Purpose UETN services match the priorities and missions of the institutions we serve. We connect people and technologies to improve education and healthcare in Utah. UETN SERVES: IN SUPPORT OF: AND THEIR MISSION TO PROVIDE:
652,348 students • Educational Equity Utah Public 35,116 educators • Quality Learning NETWORK K-12 Education We will administer a secure, advanced, and stable network. 1,113 schools • System Values Grow capacity > Anticipate and plan for demand > Manage security risk > Support HPC for research > Merge UEN and UTN infrastructure > Leverage peering (USBE Fingertip Facts, 2017-2018) (USBE Excellence for Each Student, 2018)
APPLICATIONS We will curate and support high quality resources and tools.
Align to core needs and standards > 180,034 students • Affordable Participation partners > Maximize cost savings through consortia > Improve accessibility > Foster telehealth Utah System of adoption and deployment 36,990 faculty and staff • Timely Completion Higher Education Initiatives • Innovative Discovery SU STAINABILITY 8 institutions We will secure ongoing funding for our work. > Maximize E-Rate and HealthCare Connect funds > Seek grants (USHE Data Book, 2018) (A State of Opportunity 2025) and partnerships > Leverage other state and national initiatives
BROADCAST • Technically-skilled workers to Utah We will extend programs and projects to benefit our community. employers 12,168 students Manage FCC spectrum repack > Leverage the IP network, new technologies and Utah System of • Promotion of local and statewide applications > Produce new media > Engage with and amplify the work of community partners Technical Colleges 8 technical colleges economic development
DEVELOPMENT • Market-driven technical education We will provide excellent professional learning experiences integral to the work of o ur stakeholders. (Annual Report, 2018) (Annual Report, 2018) Support Canvas training > Develop telemedicine resources > Staff adequately to reduce waitlists > Increase support for school administrators, libraries and healthcare community > Serve as a regional telehealth resource and leader • Development, leadership and 135 public libraries and branches Utah Public Libraries delivery of exceptional services Serving 3 million Utahns • Optimization of Utah’s investment Service: open, honest, clear and 1. 100% of sites connected at respectful sufficient capacity to meet need (Utah State Library Division, 2018) (Utah State Library Division, 2018) 2. Innovation: new ideas and creative Network uptime and availability at solutions, a responsible risk-taking Performance 99.9% or greater culture 3. # of videoconferencing classes Values Indicators 70+ rural and critical access • Access and availability Diversity: respect for all 4. Increase in composite # of telehealth enabled activities Rural and hospitals, community health • Care, disease prevention and Equity: fairness, impartiality, balance 5. Website utilization metrics Urban Health Care centers, clinics, dialysis centers promotion of wellness Fiscal Responsibility: stewardship, public trust 6. $ savings through consortia and local health departments • Efficient use of resources purchasing Empowered Staff: opportunities for professional growth 7. # of PD courses and credit hours (UTN Site List, 2018) (UTN member mission statements, 2018) completed Communication: seek input, give voice to staff and stakeholders 8. Finances stable and sustainable Safety: welfare, security, and 9. % of return on E-Rate and Rural well-being of staff and constituents Healthcare funds
Updated by UETN Governing Board, September 2018 2 3 UTAH’S ONLINE LIBRARY – This statewide service REGIONAL SUPPORT – UETN’s regionally located How do we purchases online library resources from national field support centers provide 24/7 assistance to UETN services are integral to our mission of networking suppliers at consortium discounts. The Library the data and IVC network. UETN helps sustain for education and health care. They include: Networking, provides Utahns access to research sources such as these four Regional Service Centers with technical Application, Support, Telehealth and Operational Services. newspaper articles, magazines, professional journals support, grant support and personnel funding. serve Utah? and eBooks. UETN pays for the K-12 portion of The centers include NUES, Northeastern Utah the service, with Public Libraries and Academic/ Educational Services in Heber City; CUES, Central College Libraries benefiting from consortium pricing. Utah Educational Services in Richfield; SEDC, the Preschool Pioneer is UETN’s online library of Southwest Educational Development Center in Cedar engage educators and lifelong learners; MHz Worldview 1. Networking Services resources for young children and their parents City; and SESC, the Southeastern Educational Service 9.2 features global news, mysteries and more; First and caregivers. Center in Price. Networking Services extend and maintain UETN’s Nations Experience (FNX) 9.3 shows programs by wide area broadband and digital TV networks. and about American Indian and Indigenous people; and E-RATE SUPPORT – UETN assists Utah public school Students, parents, educators, patients and health care WEB CONFERENCING – UETN licenses and NHK World-Japan 9.4 offers English-language news districts, charter schools, private schools, libraries, providers all benefit from these services. supports desktop-based conferencing that creates and lifestyle programming from Japan. a live, virtual classroom, office or conference room Head Start programs and health care providers in WIDE AREA NETWORK (WAN) – obtaining E-Rate and Healthcare Connect Fund The Network INTERNET FILTERING – UETN licenses content-control with two-way audio, video, interactive whiteboard, reimbursements for broadband circuit costs. The infrastructure carries high speed data and software on behalf of Utah K-12 public schools, charter computer desktop sharing, one-on-one interviews and programs are part of the Federal Communication real-time applications including video to communities schools and public libraries to limit child exposure to chat. This tool is available statewide for educational Commission’s Universal Service Fund. Consumers, throughout the state. UETN connects the majority of harmful content such as violence and pornography. use such as meetings, mentoring, virtual office hours, such as cell phone users, pay into this fund as a part educational institutions at a minimum of 1Gbps and In addition to protecting children, this enables Utah presentations and tutoring. of their monthly bills. With UETN’s E-Rate and health care sites at 100MB-1Gbps. Network engineers schools and libraries to meet requirements of the TEACHING AND LEARNING TOOLS – UETN provides Healthcare Connect Fund support, Utah schools, and staff research, design, build, Children’s Internet Protection Act (CIPA) and maintain Utah’s K-12 educators, faculty, and pre-service libraries and health care facilities are laying claim monitor and contract with eligibility to receive E-Rate funding. UETN also educators with tools they need to teach effectively. to millions of reimbursement dollars set aside for multiple Utah service providers provides and coordinates internet filtering with health UETN also supports various web projects aligned education and health care. across the state. This public/ care facilities. private partnership benefits to state education goals, such as STEM (Science, Technology, Engineering and Math) learning businesses and homeowners who 2. Application Services 4. Telehealth Services gain increased bandwidth because resources, UtahFutures college and career planning, UETN links rural health care providers and their UETN is the anchor tenant for Working with stakeholders, UETN licenses or develops Internet Safety and Financial Literacy. UETN’s eMedia patients with services generally available only in their local community. multiple applications that meet education and telehealth service includes more than 20,000 digital videos, needs. This optimizes cost efficiencies through shared images and open educational resources. UETN works more populated urban areas. Whether live-streaming INTERNET ACCESS – UETN manages a large network support, infrastructure and procurement. closely with the Utah State Board of Education (USBE) surgery grand rounds, transmitting radiology images, used by research institutions in Utah to support the to develop curriculum applications such as the Utah or linking behavioral health providers to patients state’s science and economic development goals. It also INTERACTIVE VIDEO CONFERENCING (IVC) – UETN Core Curriculum Database with curated lesson plans, in their homes, the telehealth network helps deliver provides the capacity for more than 170 Gbps of Internet IVC is Utah’s high quality, high definition, conferencing open educational resources, and links. health care to rural and underserved populations traffic from several Internet Service Providers (ISPs) system for education, telehealth and government. throughout the state. UETN provides high quality to and from Utah schools, colleges, libraries, clinics Thousands of students and educators use it every day 3. Support Services broadband to rural health care providers and and hospitals. The Network saves Utah institutions for live, instructor led courses, collaborative meetings, collaborates with their IT staff on cyber security thousands of dollars per month by purchasing Internet training and other special educational events. IVC Support Services provides assistance to the users initiatives to maintain patient confidentiality and access in bulk from multiple competing ISPs. connects over 1200 locations in Utah through more of UETN infrastructure and applications. privacy. UETN supports patient care, provides than 350 daily educational events. UETN IVC also continuing education to health professionals, and PROFESSIONAL DEVELOPMENT – UETN provides NETWORK SUPPORT AND SECURITY MONITORING– incorporates robust desktop video conferencing facilitates administrative meetings. The network courses, workshops and presentations to help end-users Network Support continuously tracks, reports and options, with over 1700 users, allowing students and also offers telehealth applications for primary care (teachers, faculty, librarians, principals and clinicians) manages Internet, data, and video traffic on UETN’s administrators to collaborate from almost anywhere. providers to their patients providing greater access use Network infrastructure services effectively. We Wide Area Network (WAN). Security monitoring in homes, nursing homes and other locations. detects attacks on the Network, identifies miscreant LEARNING MANAGEMENT SYSTEM (LMS) – Working coordinate with K-12 and higher education specialists, tools and trends, and mitigates infrastructure with other Utah institutions, UETN licenses and supports then provide courses, workshops, and teaching 5. Operational Services vulnerabilities. UETN provides in-depth leadership a software application that manages online components materials to support their educational technology work. in security training and works in partnership with of in-person and online classes; a shared platform for UETN offers technology integration support in-person These business functions provide the operational national and global security organizations to avert large information sharing and collaboration. UETN contracts and via Canvas LMS, online streaming and podcasts. foundation for UETN’s networking, application, threats and incidents. with Utah-based Instructure for its Canvas LMS. The Our professionals work closely with district and school support and telehealth services. They include Network regularly convenes higher and public education leaders to provide workshops specific to local school basic operations and maintenance, administration, BROADCAST – UEN-TV broadcasts four TV channels partners who work collaboratively to maximize needs including license endorsements and technology accounting, internal telecommunications, utilities, statewide: UEN-TV 9.1 provides 24/7 programs to this service. credentials for teachers. database backups and internal security tools.
4 5 MONTICELLO HIGH SCHOOL WHITEHORSE HIGH SCHOOL Bald La Sal La Sal MONTEZUMA CREEK MONTEZUMA SCHOOL ELEMENTARY Mesa Mesa Monticello CHOOL DISTRICT CHOOL SAN JUAN SAN JUAN SAN JUAN S Dutch John Dutch John Creek USU MEDIA CENTER MEDIA CENTER Vernal Blanding Montezuma Moab VERNAL Gbps = Gigabits/second White Mesa Mesa Bluff Bluff MOAB NATION UINTAH NAVAJO GRAND SCHOOL DISTRICT SCHOOL Manila Manila USU SCHOOL DISTRICT SCHOOL TSE’BII’NIDZISGAI SCHOOL ELEMENTARY BLANDING BLUFF ELEMENTARY SCHOOL Roosevelt Mexican Hat Mexican DAGGETT DISTRICT SCHOOL MONUMENT VALLEY VALLEY HIGH SCHOOL Green River Green East Carbon Altamont Monument Valley NATION NAVAJO Duchesne UINTAH BASIN UINTAH DUCHESNE DISTRICT SCHOOL TECHNICAL COLLEGE Bandwidth measured by peak 95th percentile. UETN NOC 11/18 peak 95th percentile. by Bandwidth measured of Utah, etc. State health care, *Libraries, Total Utilization Total 98.8 Gbps Public Education Public 46.10 Gbps 47% Higher Education 37.28 Gbps 38% Other Traffic* 15.42 Gbps 15% Overall Bandwidth Utilization Overall Tabiona CARBON DISTRICT SCHOOL EMERY DISTRICT SCHOOL Navajo Mountain Price Helper Evanston, WY Evanston, NAVAJO MOUNTAIN MOUNTAIN HIGH SCHOOL ICROWAVE UVU CAPITOL REEF UVU CAPITOL FIELD STATION USU M
Kamas EASTERN S SUMMIT DISTRICT SCHOOL N SUMMIT HIGH SCHOOL RICH Coalville THERNET City WASATCH DISTRICT SCHOOL Heber E
THERNET SCHOOL DISTRICT SCHOOL Montpelier, ID Montpelier, PROVO DISTRICT SCHOOL BACKBONE E Provo
THERNET S SANPETE DISTRICT SCHOOL Garden City Garden (POP) PARK CITYCITY SCHOOL DISTRICT DISTRICT E
Payson American Fork Orem Bicknell North Logan Park City NEBO DISTRICT SCHOOL N SANPETE DISTRICT SCHOOL Santaquin U Manti
Hyrum BTC Logan Logan BTC BTC Logan Logan BTC RESENCE UVU WASATCH OF UVU Logan MORGAN DISTRICT SCHOOL Escalante P Sandy Bountiful U SNOW SLC Fountain Green Brigham City Gunnison EGABITS/SECOND COLLEGE JUAB DISTRICT SCHOOL CACHE Pleasant View Pleasant Nephi WSU IGABITS/SECOND IGABITS/SECOND DDC DAVIS DISTRICT SCHOOL SCHOOL DISTRICT SCHOOL IGABIT/SECOND WAYNE DISTRICT SCHOOL OINT OF USU 10 G 10 G 200 M 1 G P B LOGAN BTC Brigham City BTC BTC Brigham City BTC WVC SCHOOL DISTRICT SCHOOL SEVIER DISTRICT SCHOOL Layton RICHFIELD ALPINE DISTRICT SCHOOL DATA CENTER DATA Ogden SLCC WEBER DISTRICT SCHOOL Taylorsville OGDEN DISTRICT SCHOOL GARFIELD DISTRICT SCHOOL PIUTE DISTRICT SCHOOL LEVEL 3 NAME COLLEGE BOX ELDER BOX DISTRICT SCHOOL Richfield Panguitch DAVIS TECHNICAL DAVIS TINTIC DISTRICT SCHOOL Tooele Orderville Kanab Fillmore TOOELE SCHOOL DISTRICT SCHOOL TELCO OFFICE TELCO PANGUITCH Delta Beaver (UTN) MILLARD DISTRICT SCHOOL KANE Parowan ACKBONE SCHOOL DISTRICT SCHOOL ACKBONE ACKBONE B
BEAVER DISTRICT SCHOOL B B
ETWORK N ERVED BY ERVED DUGWAY HIGH SCHOOL S IRON DISTRICT SCHOOL Cedar City Cedar Milford PARK VALLEY PARK MIDDLE SCHOOL ELEHEALTH ELEHEALTH IGABITS/SECOND T IGABITS/SECOND IGABITS/SECOND SUU TAH OMMUNIT IES Hurricane 100 G 40 G 20 G C U Washington CALLAO SCHOOL ELEMENTARY DIXIE STATE UNIVERSITY GROUSE CREEK MIDDLE SCHOOL Name WEST DESERT HIGH SCHOOL IBAPAH SCHOOL ELEMENTARY WENDOVER Enterprise ESKDALE HIGH SCHOOL WENDOVER HIGH SCHOOL St. George St. UETN Infrastructure Map UETN Infrastructure Utah Connecting 1600+ locations throughout GARRISON SCHOOL ELEMENTARY SCHOOL DISTRICT SCHOOL WASHINGTON 6 7 What are the main sources of UETN funding and UETN Budget by service how is it allocated?
As of June 30, 2018 STATE KUEN FEDERAL OTHER Wide Area Network (WAN) $23,551,520 51.23% UETN SERVICES TOTAL APPROP GRANT E-RATE FUNDING* Teaching and Learning Tools $5,423,012 11.80% NETWORKING SERVICES $28,839,942 $10,379,034 $2,368,374 $15,597,959 $494,575 Operational Services $3,701,688 8.05% Wide Area Network (WAN) 23,551,520 7,283,275 505,142 15,363,577 399,527 Internet Access 587,114 352,732 – 234,382 – Security Monitoring $2,376,520 5.17% Network Support and Interactive Video Security Monitoring 2,376,520 2,376,520 – – – Conferencing (IVC) $2,282,301 4.97% Broadcast 2,035,890 77,609 1,863,232 – 95,049 Internet Filtering 288,898 288,898 – – – Telehealth Services $2,067,254 4.50% APPLICATION SERVICES $9,167,850 $8,979,140 $34,967 $153,742 Broadcast $2,035,890 4.43% Interactive Video Conferencing (IVC) 2,282,301 2,282,301 – – – Learning Management Systems (LMS) 811,468 811,468 – – – Professional Development $1,263,712 2.75% Teaching and Learning Tools 5,423,012 5,245,238 24,522 – 153,252 Regional Support $829,907 1.80% Utah's Online Library 644,963 634,028 10,445 – 490 Web Conferencing 6,106 6,106 – – – Learning Management SUPPORT SERVICES $2,192,125 $2,058,358 $100,152 $33,615 System (LMS) $811,468 1.77% Professional Development 1,263,712 1,143,158 86,939 – 33,615 Utah's Online Library $644,963 1.40% Regional Support 829,907 829,907 – – – E-Rate Support 98,506 85,293 13,213 – – Internet Access $587,114 1.28% OPERATIONAL SERVICES $3,701,688 $2,515,287 $1,159,403 $26,998 Internet Filtering $288,898 0.63% Operational Services 3,701,688 2,515,287 1,159,403 – 26,998 E-Rate Support $98,506 0.21% TELEHEALTH SERVICES $2,067,254 $880,461 $215,388 $971,405 Telehealth Services 2,067,254 880,461 215,388 – 971,405 Web Conferencing $6,106 0.01%
TOTAL $45,968,859 $24,812,279 $3,878,286 $15,597,959 $1,680,336 TOTAL $45,968,859 100%
PERCENTAGE OF TOTAL REVENUE 100% 53.98% 8.44% 33.93% 3.65% Estimates as of une 0, 2018