UETN Welcome Booklet Jan. 2019
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Utah Education and Telehealth Network Welcome to UETN We network for education and health care UETN connects Utah’s K-12 schools, technical colleges, institutions of higher education and public libraries, as well as patients and health care providers throughout the state. Whether you’re a teacher in Tooele or a physician in Fillmore; a patient in Parowan or a student in San Juan County, UETN provides robust infrastructure, applications, and support for education and health care. As one of the nation’s premiere broadband and educational broadcast networks, UETN’s success is based on collaboration with lawmakers, the Governor’s office, and education and health care leaders. Teaming up with technology and telecom providers, we deliver cost effective services to Utahns in urban, suburban and rural areas. Because this critical work is funded by the public, we pride ourselves on building collaborative partnerships and creating cost efficiencies and innovations that stretch every dollar to benefit the people we serve. Quality education and accessible heath care should be available to everyone, regardless of location or circumstance. Our teamwork and technology serve to meet that vision. UETN empowers educators and learners, providers and patients statewide. We invite you to learn more about us in the following pages. Ray Walker Ray Timothy Chair, UETN Governing Board CEO and Executive Director, UETN UETN serves customers Utah Education and Strategic Plan 2015-2020 Telehealth Network UEN.ORG UTN.ORG We network for education and healthcare throughout Utah Purpose UETN services match the priorities and missions of the institutions we serve. We connect people and technologies to improve education and healthcare in Utah. UETN SERVES: IN SUPPORT OF: AND THEIR MISSION TO PROVIDE: 652,348 students • Educational Equity Utah Public 35,116 educators • Quality Learning NETWORK K-12 Education We will administer a secure, advanced, and stable network. 1,113 schools • System Values Grow capacity > Anticipate and plan for demand > Manage security risk > Support HPC for research > Merge UEN and UTN infrastructure > Leverage peering (USBE Fingertip Facts, 2017-2018) (USBE Excellence for Each Student, 2018) APPLICATIONS We will curate and support high quality resources and tools. Align to core needs and standards > 180,034 students • Affordable Participation partners > Maximize cost savings through consortia > Improve accessibility > Foster telehealth Utah System of adoption and deployment 36,990 faculty and staff • Timely Completion Higher Education Initiatives • Innovative Discovery SUSTAINABILITY 8 institutions We will secure ongoing funding for our work. > Maximize E-Rate and HealthCare Connect funds > Seek grants (USHE Data Book, 2018) (A State of Opportunity 2025) and partnerships > Leverage other state and national initiatives BROADCAST • Technically-skilled workers to Utah We will extend programs and projects to benefit our community. employers Manage FCC spectrum repack > Leverage the IP network, new technologies and 12,168 students Utah System of • Promotion of local and statewide applications > Produce new media > Engage with and amplify the work of community partners Technical Colleges 8 technical colleges economic development DEVELOPMENT • Market-driven technical education We will provide excellent professional learning experiences integral to the work of our stakeholders. (Annual Report, 2018) (Annual Report, 2018) Support Canvas training > Develop telemedicine resources > Staff adequately to reduce waitlists > Increase support for school administrators, libraries and healthcare community > Serve as a regional telehealth resource and leader • Development, leadership and 135 public libraries and branches Utah Public Libraries delivery of exceptional services Serving 3 million Utahns • Optimization of Utah’s investment Service: open, honest, clear and 1. 100% of sites connected at respectful sufficient capacity to meet need (Utah State Library Division, 2018) (Utah State Library Division, 2018) 2. Innovation: new ideas and creative Network uptime and availability at solutions, a responsible risk-taking Performance 99.9% or greater culture 3. # of videoconferencing classes Values Indicators 70+ rural and critical access • Access and availability Diversity: respect for all 4. Increase in composite # of telehealth enabled activities Rural and hospitals, community health • Care, disease prevention and Equity: fairness, impartiality, balance 5. Website utilization metrics Urban Health Care centers, clinics, dialysis centers promotion of wellness Fiscal Responsibility: stewardship, public trust 6. $ savings through consortia and local health departments • Efficient use of resources purchasing Empowered Staff: opportunities for professional growth 7. # of PD courses and credit hours (UTN Site List, 2018) (UTN member mission statements, 2018) completed Communication: seek input, give voice to staff and stakeholders 8. Finances stable and sustainable Safety: welfare, security, and 9. % of return on E-Rate and Rural well-being of staff and constituents Healthcare funds Updated by UETN Governing Board, September 2018 2 3 UTAH’S ONLINE LIBRARY – This statewide service REGIONAL SUPPORT – UETN’s regionally located How do we purchases online library resources from national field support centers provide 24/7 assistance to UETN services are integral to our mission of networking suppliers at consortium discounts. The Library the data and IVC network. UETN helps sustain for education and health care. They include: Networking, provides Utahns access to research sources such as these four Regional Service Centers with technical Application, Support, Telehealth and Operational Services. newspaper articles, magazines, professional journals support, grant support and personnel funding. serve Utah? and eBooks. UETN pays for the K-12 portion of The centers include NUES, Northeastern Utah the service, with Public Libraries and Academic/ Educational Services in Heber City; CUES, Central College Libraries benefiting from consortium pricing. Utah Educational Services in Richfield; SEDC, the Preschool Pioneer is UETN’s online library of Southwest Educational Development Center in Cedar engage educators and lifelong learners; MHz Worldview 1. Networking Services resources for young children and their parents City; and SESC, the Southeastern Educational Service 9.2 features global news, mysteries and more; First and caregivers. Center in Price. Networking Services extend and maintain UETN’s Nations Experience (FNX) 9.3 shows programs by wide area broadband and digital TV networks. and about American Indian and Indigenous people; and E-RATE SUPPORT – UETN assists Utah public school Students, parents, educators, patients and health care WEB CONFERENCING – UETN licenses and NHK World-Japan 9.4 offers English-language news districts, charter schools, private schools, libraries, providers all benefit from these services. supports desktop-based conferencing that creates and lifestyle programming from Japan. a live, virtual classroom, office or conference room Head Start programs and health care providers in WIDE AREA NETWORK (WAN) – obtaining E-Rate and Healthcare Connect Fund The Network INTERNET FILTERING – UETN licenses content-control with two-way audio, video, interactive whiteboard, reimbursements for broadband circuit costs. The infrastructure carries high speed data and software on behalf of Utah K-12 public schools, charter computer desktop sharing, one-on-one interviews and programs are part of the Federal Communication real-time applications including video to communities schools and public libraries to limit child exposure to chat. This tool is available statewide for educational Commission’s Universal Service Fund. Consumers, throughout the state. UETN connects the majority of harmful content such as violence and pornography. use such as meetings, mentoring, virtual office hours, such as cell phone users, pay into this fund as a part educational institutions at a minimum of 1Gbps and In addition to protecting children, this enables Utah presentations and tutoring. of their monthly bills. With UETN’s E-Rate and health care sites at 100MB-1Gbps. Network engineers schools and libraries to meet requirements of the TEACHING AND LEARNING TOOLS – UETN provides Healthcare Connect Fund support, Utah schools, and staff research, design, build, Children’s Internet Protection Act (CIPA) and maintain Utah’s K-12 educators, faculty, and pre-service libraries and health care facilities are laying claim monitor and contract with eligibility to receive E-Rate funding. UETN also educators with tools they need to teach effectively. to millions of reimbursement dollars set aside for multiple Utah service providers provides and coordinates internet filtering with health UETN also supports various web projects aligned education and health care. across the state. This public/ care facilities. private partnership benefits to state education goals, such as STEM (Science, Technology, Engineering and Math) learning businesses and homeowners who 2. Application Services 4. Telehealth Services gain increased bandwidth because resources, UtahFutures college and career planning, UETN links rural health care providers and their UETN is the anchor tenant for Working with stakeholders, UETN licenses or develops Internet Safety and Financial Literacy. UETN’s eMedia patients with services generally available only in their local community. multiple applications that meet education and telehealth service