www.slenterprise.com June 3-9, 2013 Volume 42, Number 42 $1.50 INSIDE

Moving or standing still? Demographer warns of effects of declining Jeffrey Gitomer asks if your busi- ness in in the mobile world. pg. 11 role of the family on business activity Consumer confidence rising “Of course, here in Utah, you could say, “If you expect people to work with virtually Brice Wallace Local and national indexes show ‘We gave at the offi ce.’ And if the U.S. was no vacation [and] very little free time, then similar results. pg. 3 The Enterprise demographically like Utah, then we prob- you have to ask yourself, why would they ably would be worried about overpopula- have kids? … Fundamentally, people are Real Estate Lists updated A worldwide decline in families in the tion,” he said. “But the situation is quite the being given the choice between career and • Top Commercial Property future will lead to changes in workforce de- opposite.” family, and that, I think, is part of the prob- Management Firms. pg. 12 cisions, fewer consumers and evolving mar- Kotkin, author of The Next Hundred lem.” • Top Commercial Real Estate kets, according to demographer and author Million: America in 2050, said families re- Traditionally, people are motivated to Firms. pg. 13 Joel Kotkin. main a central in- see ZIONS pg. 16 Virtually all ad- "The idea that we can work stitution but are vanced industrial coun- 24/7 at the expense of every- becoming less im- tries, including the thing, I think at some point it portant for a va- Salt Lake software United States, are ex- begins to bite back." riety of reasons. Business Calendar periencing a reduction They include a de- pg. 6 in the role of the fam- cline in traditional firm now supplying ily, Kotkin told the crowd at the Zions Bank religious belief, an urbanizing world, rising Real Estate Section Trade & Business Conference. Global pop- housing costs and people simply choosing military investigators pgs. 17-19 ulation growth is slipping “fairly signifi - to have fewer children. cantly. Once at 8 percent, it’s down to close “Here’s where business has to take a John M. Rogers Industry News Briefs to 2 percent, and that is unusual in a world little bit of a hit: The idea that we can work The Enterprise pg. 8 not experiencing war or plague, he said. 24/7 at the expense of everything, I think at some point it begins to bite back,” he said. Software designed to receive and man- age anonymous crime tips and developed by a Draper company is now in use by two of the three major United States military in- vestigative services. TipSoft, an online and mobile program for information and intel- ligence gathering, is a product of PublicEn- gines Inc. “TipsSoft has long been a staple of law enforcement information gathering,” said William Kilmer, CEO of PublicEngines. “We are honored with our role in helping to keep our military men and women and their families safe,” he said. Although the com- pany declined to identify the two specifi c branches of the military that use its software, only the Army, Woodside Homes has unveiled eight fl oor plans ranging up to 2,021 square feet available in its new Navy and Air Force main- residential development called Stonehaven in North Salt Lake. tain investigative servic- es. Now in use by Woodside Homes begins work TipSoft allows orga- the military, nizations to receive and TipSoft allows manage anonymous tips anonymous at new No. Salt Lake community through the Web, small crime reporting by mobile app. Woodside Homes has begun develop- portunity to create a home that best refl ects message service (SMS), ment on its latest community of homes in their personal style, as they can choose from or mobile platforms such the Foxboro North master-planned commu- a range of options carefully selected by pro- as iOS and Android devices. It is one of nity in North Salt Lake. The single-family fessional interior designers to match indi- several products from PublicEngines, a pro- home project will be called Stonehaven. vidual tastes. vider of cloud-based products that facilitate Stonehaven will offer eight fl oor plans Stonehaven’s residences will boast crime analysis, supply actionable intelli- that range from 1,425 to 2,021 square feet. green features that save energy and reduce gence and increase community engagement All are two-story designs that include a utility bills. The combination of R-19 rated for law enforcement, schools and govern- great room, a laundry room and up to four walls, R-38 rated ceilings and Low-E vinyl ments. bedrooms and three baths. New fl oor plans windows will help keep interior tempera- TipSoft enables the investigation orga- are available that feature upgraded kitchens tures comfortable while reducing energy nizations of the military to receive anony- with freestanding, stainless steel oven rang- consumption. Every residence also comes mous information on criminal or terrorist es; large islands; and granite or solid surface equipped with high-effi ciency water heat- activities, as well to learn about illegal or countertops. ers, water-saving plumbing fi xtures and 90 dangerous activity whether it is occurring Woodside will offer buyers its Better By on-base, in the general vicinity of the base, Design process, which gives buyers the op- see WOODSIDE pg. 16 see TIPSOFT pg. 16 2 · June 3-9, 2013 · The Enterprise - Utah's Business Journal Utah again tops nation for economic outlook For the sixth consecutive year, fi rst in economic outlook, a fore- (tort litigation treatment and judi- economic performance, Utah fi n- absolute domestic migration, and Utah has topped all states for eco- cast based on 15 state policy vari- cial impartiality), ninth; and aver- ished third, behind Texas and Ne- third in non-farm payroll. The nomic outlook, according to a re- ables. Below Utah in the top fi ve age workers’ compensation costs vada. That is a backward-looking worst state in that ranking was port issued by the American Legis- are North Dakota, South Dakota, per $100 of payroll, sixth. measure. Utah was sixth in state see RICH STATE pg. 16 lative Exchange Council (ALEC). Wyoming and Virginia. The worst In the report’s other measure, gross domestic product, 17th in The “Rich States, Poor ranking belongs to Vermont, fol- States” ALEC-Laffer State Eco- lowed by New York, Illinois, Cali- nomic Competitiveness Index re- fornia and Minnesota. views fi scal policies that contrib- Among the policy variables in Speaker suggests Afghan investing ute to economic growth, compared which Utah was highly ranked was Companies considering in- vice president of international news media coverage, “are very, to policies that detract from that personal income tax progressivity vesting in foreign operations have business development at Capital- very far from the truth,” she said. growth. (change in tax liability per $1,000 a prime location fl ying under the ize. Speaking at the Zions Bank “There has been a tremendous Since the fi rst index was con- of income), in which Utah was sec- radar: Afghanistan. Trade & Business Conference, change, and we Americans are re- ducted in 2008, Utah has fi nished ond; a state liability system survey So says Leslie M. Schweitzer, Schweitzer said several countries sponsible for that. We need to un- have invested in Afghanistan in re- derstand that there is a dimension cent years, but risk-averse Ameri- to Afghanistan that is much deep- can companies have been hesitant er than what you read on the front St. Regis resort arranges new financing package to do so. pages of the newspaper,” said Sch- St. Regis resort, located in mezzanine and condominium in- nature restaurant (J&G Grill) and Other countries have built ho- weitzer, who is the chairman and Deer Valley, has acquired $59.5 ventory facilities were structured a private Deer Crest Club offering tels, wireless technology and soft president of the Friends of Amer- million in new fi nancing arranged to allow for periodic principal pay- private lounge areas and lockers drink bottling plants, but opportu- ican University of Afghanistan by Sonnenblick-Eichner Co. of downs over the loan term with no for its members. nities abound in lithium, gold, oil, Foundation and member of the Beverly Hill, Calif. prepayment premiums. Sonnen- David Sonnenblick, a princi- natural gas, iron ore and copper, board of trustees of the American The fi nancing, which was blick-Eichner also arranged the pal of Sonnenblick-Eichner, com- she said. University of Afghanistan. provided by a major life insurance $212.5 million construction loan mented, “We were able to structure “We need get some Utah and Progress made in Afghanistan company, was comprised of three for the property in 2007. a long term fi xed rate fi nancing Idaho companies in there to help over the past 12 years is due pri- separate loans: a 10-year fi xed rate St. Regis is located on the program that allows [St. Regis] to with this exploration, and there is marily to the U.S., she said. What mortgage with 30 year amortiza- mountain at the Deer Valley Ski execute its business plan of sell- a tremendous amount of wealth once was a country caught in a tion, secured by the hotel opera- Resort, providing ski-in, ski-out ing the remaining condominium there which will certainly change “confl ict trap” of 30-plus years of tions and common areas of the re- amenities at its world class desti- and private residence inventory. the nature of this country,” Sch- wars and unrest has been trans- sort; a 10-year fi xed rate, interest nation. The resort offers 67 con- The ability to prepay the fi xed weitzer said. formed into “a struggling infant only mezzanine loan and a 10-year dominium units and 24 whole rate mezzanine and condominium Americans tend to think that democracy” that is becoming more fi xed rate, interest only condomin- ownership private residences. loans with no premium was instru- Afghanistan is “a hopeless, lost modern. ium inventory loan, secured by Amenities at the resort include a mental in allowing our client the cause” with “backward and very, The country has more of its the remaining condominium and 17,000 square-foot Remède spa, fl exibility of selling these units very poor” people, she said. But young people attending school, private residence inventory. The a Jean-Georges Vongerichten sig- without any time pressure.” those perceptions, reinforced by see AFGHAN pg. 16 Give Your Meeting a Breath of Fresh Air

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from $189*pp from $159*pp ZermattResort.com HomesteadResort.com The Enterprise - Utah's Business Journal · June 3-9, 2013 · 3 Varilek tabbed to head SBA Region VIII The U.S. Small Business Ad- pleased that as Region VIII admin- small business issues with senators ministration (SBA) has named istrator, he will be able to draw on Johnson and Daschle, I saw fi rst- Matt Varilek as regional adminis- his strong roots in the region and hand how this agency helps entre- trator for Region VIII, which en- his wealth of experience to pro- preneurs to transform good ideas compasses Colorado, Montana, vide small businesses locally with into successful businesses and North Dakota, South Dakota, Utah the tools and resources they need new jobs. I look forward to join- and Wyoming. to grow and create jobs in their ing this effort and helping to ex- Varilek’s most recent posi- communities.” pand opportunities for hard-work- tion was as economic develop- Varilek has spent his pub- ing people across the region.” ment director in the offi ce of Sen. lic career serving the people and Varilek has a master’s degree Tim Johnson of South Dakota. In small businesses of South Dakota in environment and development that role, he was responsible for both as a candidate for public of- from the University of Cambridge, advising the senator on legislative fi ce and as an advisor to senators England. where he was funded by issues related to small business Johnson and Tom Daschle. In the the Gates Cambridge Scholarship and entrepreneurship, disaster re- private sector, he analyzed ener- established by the Bill and Melin- sponse, budget and appropriations, gy and environmental commod- da Gates Foundation. He also has BUSINESS and other economic issues. ity market dynamics as director of a master’s degree in economic de- “Matt has worked with and policy and research for Natsource velopment from the University of LENDING supported small businesses in LLC, a brokerage. Glasgow in Scotland and a bach- South Dakota throughout his pub- “I am delighted and honored elor’s degree in philosophy from lic service career,” said SBA ad- Matt Varilek to join the SBA,” said Varilek. Carleton College in Northfi eld, IS OUR ministrator Karen Mills. “I’m “During my time working on Minn. A native of Yankton, S.D., he is married, with two daughters. BUSINESS As Region VIII administrator, Varilek will oversee SBA opera- Local hospitals among nation's best tions throughout its district offi ces • SBA Loans • in Denver, Colo.; Helena, Mont.; The HCA Mountain Division, Star Healthcare in Utah, the HCA achieved through the commit- Fargo, N.D.; Sioux Falls, S.D.; • 504 • operator of the Ogden Regional Mountain Division is the only net- ments and efforts of the teams Salt Lake City; and Casper, Wyo. Medical Center, St. Mark’s Hos- work to accomplish this ranking at our hospitals; doctors, nurses, Region VIII is SBA's most rural pital in Salt Lake, Brigham City in every state where it operates, other care givers and administra- region in the country. It includes Commercial Community Hospital and Lakev- which also includes Alaska and tors,” says Scott Williams, M.D., •• 27 tribal nations and covers more Mortgage iew Hospital in Bountiful is one Idaho. M.P.H., chief medical offi cer at than 500,000 square miles. of 65 health systems that recent- According to publicly report- MountainStar. ly achieved a place in the top 20 ed data, each of the health systems In April, Modern Healthcare percent of health care facilities na- included in the top 20 percent showcased the results of the fi fth • LOC • tionwide. Modern Healthcare re- nationally has proven to consis- annual study conducted by Truven cently recognized the 15 top health tently deliver high-quality care. Health Analytics to identify the USPS # 891-300 systems in the country along with These networks of hospitals also top U.S. health systems. Truven Published weekly by: 50 others that together represent decreased complications, reduced researchers evaluated each net- Enterprise Newspaper Group the highest performers among 328 infections and increased patient work of hospitals on system-wide 825 North 300 West Ste. 309 2605 Washington Blvd. U.S. health systems with several survival rates. clinical and operational perfor- Salt Lake City, Utah 84103 Ogden, UT 84111 hospitals. “This kind of reliable ex- mance utilizing publicly reported 801-533-0556 FAX 801-533-0684 www.slenterprise.com Better known as Mountain- cellence, day after day, is only see HCA pg. 16 (801) 409-5241 PUBLISHER & EDITOR R. George Gregersen PRESIDENT David G. Gregersen [email protected] VP/GENERAL SALES MANAGER Dale Dimond [email protected] MANAGING EDITOR John M. Rogers [email protected] CONTROLLER Richard Smith [email protected] Steve Diamond OFFICE MANAGER Business Banking Dionne Halverson VP Relationship Manager [email protected] (801) 698-6283 ART DIRECTOR Ann Johnson [email protected] UTAH’S BUSINESS JOURNAL

Utah’s Business Journal CIRCULATION Lissi Johnson [email protected] ADVERTISING INQUIRIES [email protected] TO CONTACT NEWSROOM [email protected] ART SUBMISSIONS [email protected] Subscription Rates: Online only, $55 per year Choose a builder who builds homes right! Print only, $65 per year Online and Print, $75 per year 2012 Salt Lake City Parade of Homes Utah’s Business Journal Any opinions expressed by the columnists are not Award Winning Builder necessarily the opinions or policy of Enterprise, it’s owners or managers. SaltReproduction Lake City Business Journal or use of The Enterprise Utah’s • Peoples Choice Award contents without written consent of the publisher is • Best Architecture & Home Design prohibited. All rights reserved. The Enterprise Utah’s © 2013 Enterprise Newspaper Group Inc. Quality in Construction-Peace of Mind! Periodical postage paid at Salt Lake City, Utah POSTMASTER: Send address corrections to: 801.326.0046 • www.treehavenhomes.com P.O. Box 11778, Downtown Station Salt Lake City, Utah 84147 4 · June 3-9, 2013 · The Enterprise - Utah's Business Journal Eight 'Concept to Company' finalists named in contest

Eight fi nalists have been an- edge workers review their online • WeMap, designed to simpli- the caliber of our fi nalists in this Utah’s “knowledge economy” and nounced in the latest Southern sources to fi nd the information fy the way city electronic mapping contest and know they have poten- generate high-paying jobs. Its pro- Utah Concept to Company Con- they need. is accessed and updated on mobile tial to add signifi cant value to the gram areas are focused on fund- test, an undertaking of the Utah • Hydro Healer, a device that devices. small business climate in southern ing for strategic investments at the Science Technology and Research generates a small concentration of • All Tie Anchor Post, an Utah.” University of Utah and Utah State (USTAR) initiative and Grow Utah therapeutic antioxidant medical easy-to-move anchoring device Grow Utah Ventures is a pri- University to recruit world-class Ventures. gas (hydrogen) and distributes it with a built-in pounder that swiv- vately funded non-profi t organi- researchers; building state-of-the- The group was selected from through a nasal cannula. els and slides up and down to drive art interdisciplinary facilities at 55 applicants. Finalists were • Referral.IM, an electronic posts in and out of ground. zation dedicated to accelerate the scheduled present their ideas to referring system designed to im- The winners will receive cash creation of innovative, entrepre- those institutions for the innova- a panel of judges and the public prove continuity of care for pa- awards and mentoring services. neur-led, high-growth businesses tion teams; and working with com- to determine which three would tients. The Concept to Company contests that will strengthen and expand the panies and entrepreneurs across share $45,000 in cash and services • Rx Trax, which tracks pre- so far have distributed more than future growth of Utah’s economy. the state to promote science, inno- at a CrowdPitch event May 30 at scriptions and deliveries from in- $540,000 in cash and services and USTAR is a long-term, state- vation and commercialization ac- Dixie State College in St. George. dependent pharmacies to homes or have helped launch more than 80 funded investment to strengthen tivities. The fi nalists are: facilities to streamline audits from companies statewide. • RFID Laundry Tagging insurance companies and state reg- “The Concept to Company System by LI4, with every lin- ulators. competitions are Utah’s premier Aclaime Co. announces en tagged with a unique laundry • Electronic Percussion In- ongoing innovation contests and RFID tag to enable effi ciencies in struments, designed to provide provide the perfect catalyst be- changes to Independence tracking and lower costs for large low-cost, easily transportable elec- tween local entrepreneurs, indus- institutions. tronic percussion instruments, like try and investors,” said Jill El- project master plan • InfoSiftr, an aggregator and a fi ve-octave marimba, that can liss, director of USTAR South and Private equity real estate approved by mid-summer with fi ltering service that helps knowl- roll up and fi t in a backpack. SEED Dixie. “We are thrilled with company Aclaime Dynamics, sub- construction to start shortly there- sidiary of the Aclaime Group, has after. completed a deal to purchase a Aclaime has also agreed to 141-acre real estate development sell a half-acre parcel to Impact Mayne tabbed to head Mindshare property northwest of point of Training for the extension of its the mountain, just west of I-15 in business. That transaction was Mindshare Technologies, Salt er relationships, and I see this new his genuine good nature will take Bluffdale. Although the property scheduled to close in May. Lake City, has appointed Lonnie position as an extension of those Mindshare to even greater plac- was acquired in March, Aclaime “Due to some of the unique Mayne as its president. efforts,” Mayne said. es.” has recently announced new de- circumstances of the property, in- Mayne had been serving as “He’s simply the right man,” At Mindshare, one of Mayne’s velopment plans for part of the cluding the development of Por- the chief experience offi cer at the said John Sperry, Mindshare’s initiatives has been his Red Shoes property, now dubbed Aclaime at ter Rockwell Boulevard, this is a company, which specializes in en- chief executive offi cer. “Every- Experience blog, a website dedi- Independence. wonderful opportunity for both terprise feedback management body on the Mindshare team loves cated to featuring the stories of Aclaime is currently work- Aclaime and the community of (EFM) solutions. and supports him because he people who have delivered out- ing with the city of Bluffdale on Bluffdale,” said Luettgerodt. Mayne will be responsible for knows that focusing on the suc- standing customer service through a “major plan change” on approx- “This property will not only pro- leading the continued efforts of cess of our employees ultimately simple acts. imately 50 acres of the project. vide new homes for Utah families, growing the company. leads to success with our custom- Mayne has more than 23 years The change will include 190 resi- but will create a completely new “During my time as CXO, I ers. As president, his dedication to of executive-level experience. Pri- dential home sites, seven acres of and fully expanded community was privileged to work with ev- the customer, his ability to work or to joining Mindshare in 2006, light industrial/heavy commercial minutes from I-15.” ery level within our organization with and develop key person- he was the vice president of spe- and a 14-acre commercial parcel. Porter Rockwell Boulevard. to build lasting and loyal custom- nel, his inexhaustible energy, and see MAYNE pg. 16 “We have also entered into will be a major east-west corridor, letters of intent to sell all 190 connecting Redwood Road and home sites to Brighton Homes, I-15. As the project grows builders Castlewood Homes and Smart will add parks, trails, landscaping, SaveSave 50%50% onon youryour PhonePhone BillBill Choice Communities,” said Justin local businesses, schools, church- Luettgerodt, CEO of The Aclaime es and community buildings to the Group and managing partner of planned residential lots. We Know Business Phones Aclaime Dynamics. “We are ex- To complete the acquisi- cited that the project is moving tion of the property, The Aclaime • You can have a new Voip Phones system and save 50% on your bill forward so quickly and look for- Group acquired Performance Dy- • Multiple Sites, Large or Small, Work from home, Cell Integration ward to the rapid progress and namics, a real estate development growth of the community.” company which is now known as • Host Your own Service, NO Licensing Fees, NO Longterm Contracts According to Luettgerodt, the Aclaime Dynamics. • FullTime Call Record, Monitoring, VoiceMail to Email, Call Center new agreement is expected to be Luettgerodt said, “Acquir- • Full Training and installation included ing Performance Dynamics was a • Proudly Serving Utah Business for 30 Yrs natural step for making this deal Obamacare: work properly. Dave Tolman and the entire Performance Dynam- Stay under 50 ics team have extensive experi- Obamacare got you worried? ence working in the development Stay under 50. Your software space in Utah and the surround- developers can be employed ing states. We are excited to add by you on Friday and by Aclaime Dynamics as one of our Provarent on Monday, without portfolio companies and welcome skipping a beat. You can the team.” supersize your company’s IT The Aclaime Group is a multi-disciplined private equity potential, give your develop- real estate fi rm that manages in- 801-758-3800 ers new possibilities, reduce vestment funds and separate ac- administrative burdens and www.voipro.us counts on behalf of its investor cli- stay under 50, all without ents, Aclaime focuses on growing painful changes. real estate businesses and strate- [email protected] gies that are distressed because of 801-683-9768 market conditions or a lack of pro- viders. The Enterprise - Utah's Business Journal · June 3-9, 2013 · 5 Startups need to ask themselves 10 questions, Paulsen tells workshop Buried, But Alive Ted Paulsen has started a few fulfill a need, and they need to be Try the 'Cock and Pop' businesses and advised a few pro- better, cheaper or faster than the spective entrepreneurs. And he’s existing competition, he said. But, On Buried Lies in Sand seen a lot of those folks fail. They he warned, if a startup tries to do When faced with a badly buried lie in the sand failed in business because they all three, it usually will fail. (See Photo 1), you have to adjust your expectations failed to think things through. “Pick one. Pick one and say, for the result of the shot. If you can get the ball on to Speaking at a workshop pre- ‘You know, we might not neces- the green with a chance to one-putt, that’s a big win. sented by the Sandy Area Cham- sarily be the cheapest but it’s be- A buried lie is a hideous sight- the ball is plugged al- ber of Commerce, Paulsen, an cause we’re a whole lot better or most entirely below the surface and it’s really easy to attorney at Paulsen PC Business a whole lot faster.’ Or, ‘Hey, you hit a low, ugly screamer over the green. Legal Services, presented a list know what? We might not be the Since it’s impossible to create a lot of backspin, of 10 topics for startup company best, but you know what? You most golfers think they can’t get it close. You can. owners to consider before spend- don’t need the best. You just need Next time you are faced with one of those lies, try the ing their first dollar. cheaper.’” “Cock and Pop”- it’s a shot I learned from my good “These 10 questions are ones Often, newbies fail to con- friend and Champions Tour pro Tom Jenkins. that I’ve found in a practical ap- sider their customer base or the fi- In the Cock and Pop method, you’ll play the ball proach to starting business,” he nancial obstacles needed to launch off your back foot and close the clubface at address so said. “I have clients who come a business. People have told him the toe of the club will enter and dig into the sand first (See Photo 2, right). When you take your backswing, to me and say, yeah, they want to they make the best pancakes, pop- face as it flips the ball on to the green. Expect a lower you’ll take the club back just a short distance, but form an entity. ‘What sort of en- ular with family and neighbors. trajectory than from a normal blast. you’ll cock your wrists as much as possible before tity should I form? I’m printing “That’s wonderful, but that Try a few Cock and Pop shots from buried lies making your descending blow (See Photo 3, right). out my business cards.’ They’ll go doesn’t mean you’ve got the $5 the next time you practice. Your shot pattern will be Pop down on to the ball and don’t make a sig- more spread out than normal, but trust the technique through all these things which, to million to launch it into retail and nificant “full” follow-through as you would in normal and you’ll be surprised at how often you give yourself me, after the experiences I’ve had buy shelf space,” Paulsen said. sand swing. Just pop down on it! (See Photo 4, below a chance of getting up and down when it looks impos- with starting businesses and do- “So, let’s think about it. Let’s look left) The resistance of the sand will square the club- ing other things, just don’t mat- at it realistically and let’s go out sible. ter. I’ll say, ‘You don’t need to and determine who is our [cus- spend money. Go out and figure tomer] and how can we really out some other things.’” reach them right from the outset Each of the questions had a without having to raise $5 mil- set of sub-questions and multiple lion?” options. They ranged from defin- Speaking of money, “you’d ing a product or service to select- be amazed how few people” know ing initial business documents. about basic economics when de- For example, defining your- vising a viable business model, he self involves evaluating your ex- said. They also can stumble for- perience and employment; your mulating a sales and marketing objectives in forming a company; plan. Often, they’re being encour- your commitment, time and en- aged by “cheerleaders” supporting thusiasm; and your resources and their idea or depressed by people capital. ready to derail their dreams. “You can make money doing “Find somebody who is go- anything, I’m convinced of that,” ing to be realistic with you, some- Paulsen said, “as long as you have one who can build you up and enough drive.” say, 'You know, you’re on the But it’s more than drive, he right track. Let’s keep going, but said. you need to make some changes.’ “If you put in as much effort And then don’t be overly sensi- to developing a regular business tive when somebody shoots you that some of these people put into down,” Paulsen said. developing a network market- Above all, he added, don’t be ing business, you’d be successful afraid to get help. doing something else and you’d “We live in a society and we probably be making more money. live in a place and a location that, … Think of something that you I think more so than other places, like to do. Think of something that where [people think] I can do it you enjoy. And figure out a way all myself. … You can’t, and the [to determine] how can I make sooner you realize that, the better money doing this? Leverage your off you’ll be,” he said. skills and expertise. There’s a lot “Make some connections. of opportunity out there, I’m con- There’s a lot of people who can vinced of that.” give you some help and it’s not Paulsen used personal ex- going to cost you anything. Know perience to caution the audience your limitations and go out and do against spending a lot of time and it, and then just enjoy the ride and money on a concept. He did that figure out, hey, I’m doing this be- once “but our customers never cause I want to have fun and not came” because customer needs necessarily just to make money. were never assessed beforehand. And if you can do that, you’re go- Products or services need to ing to be in the right place.” 6 · June 3-9, 2013 · The Enterprise - Utah's Business Journal Calendar • June 4, 8 a.m.-1:30 discuss roadblocks and opportuni- Utah. Event will include informa- The Employers Council. John “Activate Your Brain: Creative p.m.: Fifth annual Women ties in the path to innovation in tion about some of Utah’s greatest Chindlund, an attorney at Prince Problem Solving.” Location is in International Business the medical technology market. accomplishments in recycling, a Yeates, a former attorney for the the Gathering Place in Gardner Conference titled “Practical Location is the Grand America local-only employment program, National Labor Relations Board Village. Cost is $20 with RSVP, Advice for Conducting Business Hotel, 555 S. Main St., Salt Lake and other workforce and work- and a lawyer who has represented $30 without. RSVPs can be com- Internationally.” Attendees will City. Details and registration are at place enhancement initiatives. clients before the NLRB, will dis- pleted at www.chamberwest.org/ receive practical guidance from http://mposummit.com. Location is Treasure Mountain cuss recent activities related to the rsvp or emailing rsvp@chamber- women who have personal experi- • June 6, 8:30 a.m.-12:15 Inn, with social hour at High West board. He also will offer predic- west.org. ence conducting business in inter- p.m. “Got Risk? Navigating Distillery. Pricing varies. Details tions about how the 2012 presi- • June 19, 5:30-8:30 p.m.: national markets. Topics include the Multidimensional World of are at http://netimpactutah.org/. dential election could affect the Women Business Owner of the concerns women encounter when International Trade” seminar, • June 11, 6-9 p.m.: NLRB. Location is the Radisson Year and Rising Star Awards expanding their businesses inter- presented by Export.gov. Event Nerdapalooza v.1, presented Hotel, 215 W. South Temple, Salt Banquet, presented by the National nationally and negotiating inter- is designed to help U.S. busi- by SLC Tech Startups. Event is Lake City. Cost is $89 for council Association of Women Business national contracts, cultural fac- nesses chart a course for suc- a cross between a tradeshow, a members, $129 for nonmembers. Owners (NAWBO) Salt Lake City tors, security issues and leadership cessfully increasing profitabil- demo day and a casual network- Registration and breakfast buffet Chapter. Featured speaker will be roles. Presented by the interna- ity by addressing and mitigating ing event, designed for people to begins at 7:30 a.m. Information Nikki Stone, Olympic gold med- tional office of the Governor’s many aspects of international risk demo their latest project, product and registration are available at alist for aerial skiing. Location is Office of Economic Development associated with global business or startup to a diverse group of tech http://ecutah.org/briefings.htm, by Pierpont Place, 163 W. Pierpont (GOED), Ballard Spahr, the U.S. expansion. Officials from orga- execs, angels, developers, design- emailing [email protected] or call- Ave., Salt Lake City. Cost is $50, Small Business Administration nizations including the Securities ers, inventors, venture capitalists, ing (801) 364-8915. with table sponsorships available. and the World Trade Center and Exchange Commission, the job hunters, businesspeople and • June 18, 8-10 a.m.: “Listening Details are at http://nawboslc.org/ Utah. Location is Salt Lake City U.S. Department of Commerce others. Location is Salt Lake City to Increase Profitability” work- events/. Hotel Monaco, 15 W. 200 S., Salt and US Bank will address top- Community College, Karen Gail shop, presented by The Employers • Aug. 15, 5:30-8 p.m.: 13th Lake City. Cost is $20. RSVPs ics including the Foreign Corrupt Miller Conference Center, 9750 S. Council. Attendees will learn to Annual Women in Business are required. Registration can be Practices Act (FCPA), choosing 300 W., Sandy. Free. Details are recognize barriers that can affect Summer Social, presented by completed at http://business.utah. the right partners overseas and available at www.slcstartups.com. communication; learn about Level the Salt Lake Chamber Business gov/wiib2013/ or by calling Ariel avoiding the wrong ones, and mit- Registration is at http://nerdapa- I, II and III listening skills; dis- Women’s Forum and Questar Briggs at (801) 538-8680. igating financial risk. Location is looza.eventbrite.com. cover how to deliver effective Corp. There will be hors d’oeuvres, • June 4-6: MPO Summit, the Salt Lake Community College • June 12, 7:30-9 feedback; and practice new listen- a hosted bar and silent auction, a first-of-its-kind medical tech- Miller Campus, Karen Gail Miller a.m.: Certified Commercial ing skills to increase trust and rap- networking and entertainment Investment Member (CCIM) nology manufacturing conference. Conference Center, 9750 S. 300 W., port with team members. Location and vendor exhibits. Location is The theme is “Helping Medtech Sandy. Cost is $35. Registration Monthly Chapter Meeting. Guest is The Employers Council office, Upstairs at the Gallivan, 50 E. 200 Manufacturing Move Mountains.” is available at https://emenuapps. speaker Michael Morris of Zions 175 W. 200 S., Suite 2005, Salt S., Salt Lake City. Registration is Sponsored by Medical Product ita.doc.gov/ePublic/event/editWe- Bank will discuss Utah’s real Lake City. Cost is $85 for coun- $50 until July 15, $65 thereafter. Outsourcing (MPO) magazine. bReg.do?SmartCode=3Q8G. estate lending environment, cil members, $99 for nonmem- Event silent auction donations are Event will include sessions on • June 11, 11:30 a.m.: Women including the real estate capital bers. Registration is available by being accepted, as well as spon- supply chain issues, product in Business summer picnic, pre- cycle, the debt markets and “the calling Terri at (801) 364-8479. development partnerships, suppli- sented by ChamberWest. Location new normal.” Location is the Registration forms with details sorships. Learn more at www. er management, quality and risk is the Kearns Oquirrh Park Fitness Zions Bank Founders Room, 200 can be obtained at http://ecutah. slchamber.com/summersocial. management, outsourcing strate- Center, 5624 S. 4800 W., Kearns. S. Main St., 18th floor, Salt Lake org/2013springsgwcoaching.pdf. • Sept. 8-11: 2013 Material gies, sourcing decisions, product Cost is $20 with RSVP, $30 with- City. Cost is $25 for CCIM mem- • June 18-20: InstructureCon Handling & Logistics commercialization, and a lead- out. RSVPs can be completed at bers and $35 for guests, breakfast 2013, presented by Instructure. Conference, sponsored by engi- ership panel with insight from www.chamberwest.org/rsvp or included. Register at www.utahc- Designed for people using Canvas neering company Dematic. medical device CEOs. Keynote emailing [email protected]. cimchapter.com. by Instructure. Includes pre- Conference is designed to educate speaker Chris Velis, chairman and • June 11, 4-6:30 p.m.: • June 12, 8-9:30 a.m.: “What conference workshops, keynote participants on how to benchmark chief executive officer of MedCap Sustainability Tour and Summer in the World is Going On at presentation and general ses- their own supply chain goals, Advisors LLC, on June 5 will Social, presented by Net Impact the NLRB?” briefing hosted by sions. Location is The Canyons, quantify gaps and help them build 4000 Canyons Resort Drive, Park their own actionable 100-day City. Cost is $575. Details are plan to start closing those gaps. at instructurecon@instructure. Keynote speaker will be Jay Leno. com. Registration is at http://inst- Location is Grand Summit, Park con2013.eventbrite.com/#. City. Cost is $700 ($900 after • June 19, 11:45 a.m.: Aug. 24). Details are available Business Matters Luncheon, pre- at www.mhlc.com or by contact- sented by ChamberWest. Speaker ing Cheryl Falk at cheryl.falk@ Laura Arellano will discuss dematic.com or (262) 860-6715. The Enterprise - Utah's Business Journal · June 3-9, 2013 · 7 CCIM presents Business Excellence Awards Both U.S. and Utah Utah CCIM Business Excellence Commercial Real Estate); Invest- Jessmine Kim Awards are: ment Broker of the Year, Kip Paul are bright for investors, CCIM Board Member Architectural Design of the (Commerce Real Estate Solu- Year, FFKR Architects (City Creek tions); Offi ce Broker of the Year, Zions confab told H. Roger Boyer has been Parking Structure); Contractor Brandon Fugal (Coldwell Bank- honored by the Utah CCIM and of the Year, Jacobsen Construc- er Commercial); Retail Broker of His talk was focused on international investment, but Randal awarded its Hall of Fame award. tion; Development/Redevelop- the Year, Stuart Thain (Coldwell K. Quarles concluded a presentation at the Zions Bank Trade & Boyer formed The Boyer Co. in ment of the Year, City Creek De- Banker Commercial); Property Business Conference by acknowledging that the United States and 1972 and it has become one of the velopment (City Creek Reserve); Manager of the Year, Pam Mahon- Utah have a lot going for them. largest real estate development Lender of the Year, Flyn Dawson, ey (CBRE); and Real Estate Attor- companies in the Intermountain Quarles, a Roy native who is managing director of the Car- Zions Bank; Industrial Broker of ney of the Year, Diane Banks (Fa- region. lyle Group, said during a question-and-answer session that inves- the Year, Michael Jeppesen (IPG bian Law). The 2013 Utah CCIM Busi- tors have opportunities to capitalize on situations elsewhere in the ness Excellence Awards was held world, depending on their goals. recently and 10 other individuals SLC firm makes tornado relief donation “If you’re starting a business and looking to grow something were honored. These individuals In response to the devastating help simplify their meal prepara- from the positive side, it’s hard to beat the Untied States,” Quarles are not just recognized experts in tornado in Moore, Okla., Wise Co. tion while recovery efforts are un- said. “It’s hard to beat the United States demographically. … The their respective brokerages and Inc., of Salt Lake has announced der way,” said Neville. The Wise highly trained workforce, the amount of capital there is to support fi rms, they are also leaders within that it will be sending a major donation package of freeze-dried economic activity, and, not withstanding our own challenges, they the community who dedicate their shipment of ready-made emergen- and dehydrated food has been de- certainly are no greater than and in some ways [are] less than other time to giving back and serving cy food meals to victims of this signed to provide three servings of parts of the world.” their communities. This awards tragedy. Wise manufactures and food per day to more than 4,200 As for Utah, it is becoming “an extraordinarily attractive event was the best way to show- markets food storage products. people for a total of seven days. case their achievements. Every fi - place” for business. And the reasons are beyond the lures that Brian Neville, CEO of Wise, Wise retail partners Bass Pro nalist went through a nomination its geography brings to the tourism industry. It also goes beyond said the company has planned a Shops and Convoy of Hope will period, followed by two rounds of shipment of more than 90,000 ensure the quick delivery of prod- people in their 30s and 40s returning to their “roots in Utah,” he judging involving the Utah CCIM said. emergency food entrees. They are uct to emergency management of- chapter board and a judging pan- comprised of ready-made, nutri- fi cials in Moore. “Even people who have no particular roots in Utah [are at- el of nearly 100 business and civ- tious meals like lasagna, pasta Al- Wise Co. freeze dried foods tracted to] the high training level, the bilingualism, the diligence ic leaders. In the 10 award cat- fredo and beef-fl avored stroganoff are packaged in vacuum-sealed of the workforce in Utah, the amount of support one gets,” Quarles egories, there were three fi nalists that can be prepared in minutes by pouches and then stored in du- said. “Again, this is something that everyone in this room knows. and top performers categorized in simply adding hot water. rable grab-and-go containers for This is an increasingly attractive place for businesses that never bronze, silver and gold levels (top “The challenge faced by the effi cient, long-term food storage. would have imagined that they’re coming to Utah, and they’re fi ve, 10 and 15 revenue genera- affected people in Oklahoma is This process helps to ensure a safe coming to Utah for the attraction of the infrastructure, if you will, tors) within their respective fi rms beyond comprehension. We are delivery, longevity, and ease of as opposed to the geography.” were honored. grateful for the opportunity to preparation for tornado victims. The recipients of the 2013

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Book any Room(s) for 2 Days and Get 435-454-FISH (3474) or 801-870-1801 www.crystalranchlodge.com the 3rd Day for FREE - To Qualify for Special Offer, Lodging Package Must be Booked by May 31st, 2013. • Guided Fly Fishing • ATV Adventures • Ranch Golf • Horseback Rides • Snowmobiling and more... - Lodging Package can be used anytime during 2013 8 · June 3-9, 2013 · The Enterprise - Utah's Business Journal Industry Briefs ACCOUNTING fi nancial advisor for American gas, geothermal and other natural joining the fi rm, he practiced IPG Commercial Real Estate, Salt • Tanner LLC has appoint- Express Financial Advisors. resource matters. Prior to join- as an attorney in Los Angeles Lake City, as the new nation- ed Dan Griffiths as director of Sauk earned her undergraduate ing Parr Brown, Jensen prac- focusing primarily on government al chairman of the Independent strategic planning for the firm’s degree in business administration ticed natural resources law as a contracts-related litigation. He Brokerage Group (IBG) within Leadership Solutions Practice. from Utah Stateand has expertise partner at another Salt Lake City replaces John Chindlund who the 2,800-member international Griffiths previously was a found- in business acquisition, Small firm. Jensen graduated from the will resume his position as a board organization. The IBG creates and ing partner of Proficio Services Business Administration fi nancing, University of Utah’s S.J. Quinney member. sustains a network of independent Group, a firm specializing in solv- and commercial real estate. “It’s College of Law in 2005. While in SIOR brokers across the world to ing strategy and process challeng- important for business owners to law school he served as a Note and REAL ESTATE collaborate, share information and es for businesses. He is a CPA and have a banker who can help them Comment editor for the University • Cushman & Wakefield | enhance business opportunities for is a graduate of the Leadership navigate through any economic of Utah Law Review. That same Commerce has added Steven H. its members. Jeppesen currently Academy of the American Institute climate, and my knowledge base year, he received a Graduate Koch as a senior property man- is vice chairman for IBG and of Certified Public Accountants. allows me to do just that,” said Certificate in Environmental and ager in Salt Lake City. Koch is will become chairman at the 2013 Sauk. “It’s my goal to help clients Natural Resources Law after earn- currently managing five projects, World Fall Conference of SIOR in BANKING develop and implement business ing a B.S. in Mining Engineering including office buildings, shop- Chicago. • Zions Bank has hired solutions that will take them from the University of Utah in ping centers and office condos. Michele Sauk as a commercial through the long run.” 2002. Prior to law school, Jensen Koch will develop budgets and SERVICES relationship manager. Joining worked at Monsanto’s Enoch monthly financial reports for own- • The board of directors of Zions with more than a decade LAW Valley Phosphate Mine, Bridger ers, collect rent, conduct tenant Extra Space Storage Inc., Salt of lending experience, Sauk • Parr Brown Gee & Loveless Coal Mine, and the Utah Division relations, maintain owner relation- Lake City, has declared a quar- previously served as a vice announced that Matthew E. of Oil, Gas and Mining. He also ships and supervise the hiring of terly dividend of 40 cents per president in the Small Business Jensen has joined the commer- worked with the University of maintenance contractors for the share for the second quarter. The Administration division of US cial law firm as a shareholder. Utah’s seismograph stations properties he manages. Koch pre- dividend is payable June 28 to Bank and as a business banking He will continue to focus his studying mining-induced seismic- viously was a senior property man- stockholders of record June 14. offi cer. She also worked as a efforts on mining, water, oil and ity and as an attorney law clerk to ager for Newmark Grubb ACRES It is a 60 percent increase from Justice Matthew B. Durrant of the (formally NAI West) Property the prior quarter. Extra Space Utah Supreme Court. Management, where he was Storage is a real estate invest- Prince Yeates • Utah law fi rm responsible for all management ment trust that owns and/or oper- has announced the election of functions for more than 800,000 ates 965 self-storage properties in Glenn R. Bronson as president of square feet of commercial prop- 35 states; Washington, D.C.; and the fi rm for 2013-2014. A native of erty. He also was a senior property Puerto Rico. The wave of healthcare Salt Lake City, Bronson graduated manager of more than 600,000 • EDA, Salt Lake City, has reform is coming . . . is cum laude from Utah State in square feet for Coldwell Banker promoted Stephanie McCarthy, your business ready? 1986 with a BA in English. He Commercial and a property man- Evan Cindrich and Robert earned a JD degree, cum laude, ager for Transwestern Commercial Herman to principal at the archi- REQUEST A FREE from the J. Reuben Clark School Services for several years. Koch tecture, interior design and plan- TOOLKIT TODAY! of Law at BYU in 1991. While earned an A.S. Accounting from ning firm. During her 16 years at Brigham Young University, he LDS Business College and studied at EDA, McCarthy’s work has served on the Moot Court Board of math at the University of Utah. included master planning, pro- Advocates. Bronson was admitted • The Society of Industrial gramming, design and proj- to the California State Bar in 1991 and Office Realtors (SIOR), at ect management. McCarthy has and the Utah State Bar in 1995. its annual spring world confer- worked on projects such as the 801.937.6700 He joined Prince Yeates in 1999 ence at the Indian Wells Resort Library Block Master Plan, the and has served as a board member in Palm Desert, Calif., selected Salt Palace expansion, and the St. www.Buckner.com for the last three years. Prior to Michael Jeppesen, president of see BRIEFS pg. 10

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Company Name: 3form nology system is utilized in a number of Address: 2300 S. 2300 W. different base materials – enabling comple- Salt Lake City, UT 84119 mentary color and design while meeting Core Business: Architectural products fitness-for-use criteria of a given architec- manufacturing tural application. No. of employees: approx. 450 (375 based Need(s) addressed by innovation: Often in Utah) — in the architectural and design arena — Executive Team: Talley Goodson, CEO; customization is a very difficult and time Wynn Clayton, CFO; Dave Edwards, COO; consuming process. 3form C3 color tech- John Willham, CTO; and Jill Canales, SVP nology is a mass customization platform design and marketing. that promotes creativity and meets current design trends in a quick and executable Name of innovation: 3form C3 Color product system. Technology Market or group that benefits from inno- Description of innovation: 3form C3 color vation: The key target market is commer- is a design tool that allows designers and cial building and construction affecting The reception area of Xango headquarters in Lehi is a good demonstration of the use of 3form's architects to refine the hue, intensify the all sectors (hospitality, retail, health care, C3 Color Technology which allows architects to choose from over 50,000 options when designing translucent color and alter light transmis- corporate, institutional). with acrylic panels sion of translucent architectural panels. Uniqueness of innovation: A mass-cus- times and considerably higher prices. 3form have generated over $150 million in product Designers and architects can choose from tomized color system was not available in C3 enables a client to select a color and sales for 3form since technology was intro- over 50,000 options of C3 color interlayers resin. Typically, to obtain resin with color, have that produced into a minimum of one duced in 2007. that can be combined with additional deco- a user is constrained to utilizing any one of sheet of material within two weeks of order- rative interlayers — fabrics, organics, etc. 8-10 colors available in plastics distribution ing material. EDITORS NOTE: Each month the intellectual property law firm Workman Nydegger spon- —to achieve truly remarkable design. or constrained to having to order several Financial information regarding innova- sors this spotlight on a firm leading the way Even more powerful is that the color tech- tons of a customized color with long lead tion: C3 colors and associated technology as an "Innovator of Utah."

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If you’ve spent countless hours developing ideas, we think you’ll agree they deserve to be fiercely protected. We can help you strategically obtain, manage and enforce your intellectual property rights. Workman Nydegger is a premiere intellectual property law firm with knowledgeable patent attorneys, proven litigators, broad technical expertise, and a wealth of national and international experience. 10 · June 3-9, 2013 · The Enterprise - Utah's Business Journal Industry Briefs Adaptive Computing Ken Auton BRIEFS office and Instructure. Herman • , a ground in the dynamics indus- , previous president has practiced architecture for the Provo-based company produc- try and Microsoft Partner chan- of Premier. Auton will return to from P. 8 past 31 years, providing design ing optimization software for pri- nel will greatly enhance Premier consulting and continue to work John the Baptist Catholic Church work for various award-winning vate cloud and high-performance Computing’s ability to provide with Premier, focusing on some Skaggs Catholic Center as well public facilities throughout Utah. computing environments, has the highest level of customer ser- complex projects over the next Red Herring Top as many other projects with the His programming, planning and been named a vice and satisfaction,” commented year. 100 Company Diocese of Salt Lake City. She design experience includes needs in North America for 2013. The Red Herring 100 served as project manager for the assessments, public input facili- Awards recognize the most prom- recently-completed L.S. Skaggs tation, conceptual master plan- Disaster service opens in Murray Pharmacy Research Building at ising private ventures from around ning, design guidelines, public Delta Disaster Services of Delta Disaster Services has the University of Utah, and is cur- the world. Adaptive Computing art master planning, building Salt Lake South, part of a nation- exacting standards for its employ- rently leading the Beverly Taylor has 130 employees. design, retrofit, urban design and al franchise system, has opened ees, including complete back- Sorenson Art and Education • Salt Lake City-based Premier interior design. Bob is a LEED- in Murray. The company deals in ground checks; random drug test- Complex project with the uni- Computing Inc. has named Kerry accredited designer of the U.S. residential and commercial insur- ing; and a strict dress code that versity and DFCM. Cindrich has Draper as president. Draper has Green Building Council. His ance restoration for water dam- includes no visible tattoos, no been an interior designer for more been working with Premier in most recent projects include the age, fi res, mold/mildew, hail piercings and no facial hair. than 26 years. He is experienced Boise, spearheading the expan- Gallivan Center, the renovation damage,and any other insurance- “Our goal is that, regardless and skilled in working with draw- sion of Premier’s services in Idaho related claims to structures. of what time of day or night we ar- ings, specifications, and the selec- and restoration of Ogden High and Montana and serving as proj- Shane McKnight, president, rive, you feel completely safe and tion of colors, materials and fur- School, the L.S. Skaggs Pharmacy ect manager for the consulting has over 20 years of experience comfortable when our employees niture. Cindrich has been with Research Building and the Draper staff. He previously worked as in construction and saw Delta as a come to your home. We train re- EDA for 16 years and leads the Senior Center. He is currently a consultant assisting clients to way to help a great number of ho- lentlessly on customer service and interior architecture department. serving as design architect for implement their business systems meowners. He said, “The sad truth have over 70 criteria we document He has led the interior design on the Beverly Taylor Sorenson Arts is that accidents happen to homes. on every loss to ensure we main- numerous projects, including the and improve process efficiencies and Education Complex at the Whether it be a pipe breaking, tain quality standards. Additional- new Questar Center, CHG Health throughout North America. “Kerry University of Utah. smoke from something left on the ly, we handle everything from the Services, FLSmidth Salt Lake Draper brings a wealth of experi- stove, or any other damage to a basic emergency services to com- City corporate office, Workers ence to the position of president TECHNOLOGY/LIFE home, we are available 24/7 with plete reconstruction,” said McK- Compensation Fund corporate at Premier Computing. His back- SCIENCES highly-trained emergency crews.” night.

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The world is going mobile - are you moving or standing still?

When The Who recorded the just a poor adaptation of your blog their message and their praise, and that will allow easier access to tions, iPad (tablet) mobile bro- song Going Mobile in 1971, they or website? voice their concerns. my website and all of my existing chures are replacing print, and had no idea what the future held, • Size matters. (The size of Going mobile is not an books and CDs. This app will be iPad (tablet) presentations, and nor that they were the predictors type, that is.) Why not subscribe to option. easier to use, easier to navigate, GoToMeeting appointments are of it. your own posts and see. If I need REALITY: Mobile apps and easier for customers to pur- replacing traditional sales presen- They thought going mobile to adjust the size, tell me how to are now accessed more than the chase and pay. tations. was all about being on view it in mobile format. Internet. Mobile apps are an • All of my products will be TODAY’S CUSTOMER: Be the road, and maybe fly- • Is everything you sell imperative, not an option, or an available as downloads. where they are, when they are – on ing on an airplane. But downloadable? Can I added service. They are the future. • We will be providing an demand. It’s not just smart busi- today, going mobile click, buy, download, and Your future. If you don’t have one, on-demand subscription service to ness – it’s smartphone business. means a whole lot more. listen or watch in a min- you are a jackapp. ;-) all of my training offerings and T O M O R R O W ’ S Any business today ute or two (like iTunes BIGGER REALITY: The all of my books on laptop, tablet, CUSTOMER: When our 4-year- that isn’t going mobile is or Kindle)? Think about iPad is the new laptop. The smart- and smartphone – oh yes, even for old daughter hands me my iPad going backwards. it – more than 100 bil- phone is the NOW communica- desktop. and says, “Papa, download this,” Any business today lion downloads can’t be tion device, growing by millions CAUTION: Don’t just think you know what the next gen- that isn’t going mobile wrong. weekly. about how business is being done eration will be doing and buying Jeffrey Gitomer is losing to a competitor FOOD FOR THOUGHT: BIGGEST REALITY: The today. Think of how “mobile” (sooner than you think). that is. Instagram completely easier it is for people to access has progressed it, making it faster Any business today that isn’t ignored the computer in favor of what you have, the more they will and easier to conduct and how Jeffrey Gitomer is the author of going mobile is admitting their smartphones and tablets. How buy from you. online, tablet, and smartphones twelve best-selling books includ- failure to see the PRESENT. are they doing? HINT: Facebook CONFESSION: WE ARE IN have transformed the e-commerce ing The Sales Bible and The Little Red Book of Selling. He just • How good is your mobile didn’t buy Instagram as an invest- THE SAME PREDICAMENT. economy to the mobile economy. published two new sales books, app? Does it serve the customer, ment – they bought out of fear. That’s why I’m writing this. To It’s here, and it’s not going away. available exclusively on Amazon’s or just you? Where’s the value? NOTE WELL: Every major put myself on notice that my own Look around and take notice Kindle. Win Now! and The Sale Can I easily get what I want? company has a mobile app so you offerings need to be ahead of the of the non-traditional changes Re-Defined. They will change the Can I pay easily? Can I schedule can easily access its stuff. Every market and ahead of my competi- taking place: way you think and sell. His web- a service appointment? Make a social media channel has a mobile tion. • Coffee shop offices. Any site, www.gitomer.com, will lead comment? Can I also call you and app reliant on smartphone and tab- Here’s my present situation Starbucks will reveal people run- you to more information about training and seminars, or email get right to a human? let use for as much as 50 percent and what I’m going to be doing to ning their business from their iPad him personally at salesman@ • Is all of your training and of its traffic. ensure my leadership position for and their app. gitomer.com. product instruction/information Social media is there at the the next decade: • Mobile accessibility, both downloadable? Your manuals? forefront of mobile app develop- • I have an app. Unfortunately for the purpose to connect and to ©2013 All Rights Reserved. Don’t even • How easy is it for people to ment — whether you’re there or it’s only available for the iPhone. purchase is becoming dominant think about reproducing this document without written permission from Jeffrey read your message? What’s the not. Social media is the PERFECT BUT, we’re adding an additional among retailers. H. Gitomer and Buy Gitomer. 704/333- format? Is it made-for-mobile, or place for your customers to share cross-platform mobile application • In sales calls and presenta- 1112

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DRIVER AND PASSENGER MUST BE TALL ENOUGH FOR SEAT BELT TO FIT PROPERLY AND TO BRACE THEMSELVES WITH BOTH FEET FIRMLY ON THE FLOOR. PASSENGER MUST BE ABLE TO GRASP THE HAND HOLD WITH THE SEAT BELT ON AND BOTH FEET ON THE FLOOR. RESPECT THE ENVIRONMENT WHER N D IVING. REMEMBER, ATVs CAN BE HAZARDOUS TO OPERATE. FOR YOUR SAFETY, NEVER RIDE ON PAVED SURFACES OR PUBLIC ROADS. For rider training information or to sign up for a rider training course, call the ATV Safety Institute at 1-800-887-2887. AQUATRAX MODELS ARE RECOMMENDED ONLY FOR OPERATORS 16 YEARS OF AGE AND OLDER. ALWAYS WEAR A U.S. COAST GUARD-APPROVED P.F.D., NEOPRENE WETSUIT BOTTOM, EYEWEAR AND OTHER APPROPRIATE SAFETY APPAREL. PLEASE READ THE OWNERʼS MANUAL THOROUGHLY, AND ALWAYS RIDE WITH THE SAFETY LANYARD ATTACHED TO YOUR PERSON. (02/13)/13) 12 · June 3-9, 2013 · The Enterprise - Utah's Business Journal Two indexes show Utah consumers' attitudes on the rise Utah consumer attitudes low the U.S. unemployment rate markets have additional impact: an Index is 7.7 points ahead of its na- nities of Utah. The monthly CAI soared to their highest levels since at 7.5 percent. Utah consumer atti- increase in the total value of con- tional equivalent. summary reports are released at October 2012 as the May Zions tudes reflect this improvement: 21 sumer assets generally stimulates “Job growth has been steady, a monthly press conference, co- Bank Consumer Attitude Index percent think jobs in their area are consumer spending, and consum- stock markets are reaching new inciding with The Conference (CAI) increased 10.4 points to plentiful – the highest proportion er spending is crucial to a growing highs, and consumers are seeing Board’s national CCI release date. 86.9. May's national Consumer of residents expressing this sen- economy since it accounts for ap- their home values increase almost The reports are available online at Confidence Index (CCI) also saw a timent since the inception of the proximately 71 percent of the na- every month,” said Scott Ander- www.zionsbank.com/cai. Analysis significant jump, rising 7.2 points Zions Bank CAI in January 2011. tion’s gross domestic product. son, president and CEO of Zions and data collection for the CAI are to 76.2. Moreover, consumers are feeling Consumers see improvement Bank. “Consumer attitudes are fi- done by The Cicero Group/Dan A decreasing unemployment more secure in their current jobs. in the economy enduring in the nally catching up with the positive Jones & Associates, a premier rate, record highs in the stock mar- Seventy-four percent of Utahns coming months. The Zions Bank signs we have been seeing across market research firm based in Salt ket, and increased confidence in think it is unlikely they will lose Expectations Index — an esti- the state of Utah for quite some Lake City. The June CAI will be the housing market all contributed their job during the next two years, mate of consumer confidence in time.” released during a press conference to the marked increase in the CAI. and only 10 percent anticipate their the economy six months from now Zions Bank provides the CAI at a local business at 10:30 a.m. on Continued momentum in the hous- household income decreasing over — increased 10.2 points in May as a free resource to the commu- June 25. ing and labor markets now appears the next six months. to 90.1. For reference, a reading to be outweighing the uncertainty The housing market continues above 90 is historically consistent surrounding ongoing political tur- to be another key area of strength with a healthy economy. The Zi- WCF declares dividend moil in Washington, as well as in the Utah economy. Sixty-two ons Bank Present Situation Index The board of directors for earned premiums. concerns fostered by the rise in percent of Utahns think their home — an assessment of confidence Workers Compensation Fund has “No other carrier in the mar- gasoline prices earlier this year. price will increase over the next 12 in current business and employ- declared a dividend to be distrib- ketplace has been able to provide In April, 52 percent of Utahns months, up from 43 percent at the ment conditions — also increased uted to a majority of policyhold- this type of return to their policy- thought it was unlikely the U.S. end of 2012. Consumer attitudes in May, up 10.6 points to 82.2. ers this May. Policyholders can holders,” said Ray Pickup, Presi- economy would improve over the are also improving due to increas- Since November 2012, Utahns expect to receive 5 percent of their dent and CEO. “We continually next 12 months. In May, just 39 ing home values, as well as record have maintained substantially 2012 earned premium. strive to keep our rates low with percent thought improvement was highs in the stock markets. Thirty- more confidence than have their With this distribution, WCF safety and managed care pro- unlikely, the lowest it has been four percent of consumers now ex- counterparts throughout country. will have returned more than $351 grams. The results have paid off during 2013. pect $1,000 invested in their 401K In May, the Zions Bank CAI Pres- million in dividends to its policy- for us and our policyholders. Fa- Utah’s unemployment rate has to be worth more than $1,000 one ent Situation Index sits 15.5 points holders since 1992. This equates vorable investment results are also fallen for a third month in a row, year from now, compared to only ahead of the CCI Present Situation to nearly 40 percent of operating a major contributor to the divi- now sitting at 4.7 percent, well be- 21 percent at the end of 2012. The Index, and the CAI Expectations income, almost 10 percent of net dend.” Top Commercial Property Management Firms in Utah Ranked by Total Square Feet of Property Managed in 2012

Total Square Feet of Property # of Property Managed in 2012 Managers Phone Company Name Fax # of Properties # of Full Time Address Web Managed in 2012 Employees Examples of Properties Managed Top Local Executive Newmark Grubb Acres 801-578-5555 9.8 million 7 (Formerly NAI West) 801-578-5500 DND Gary L. Coker 376 E. 400 S. Ste. 120 ngacres.com 75 25 Salt Lake City Parkside Tower, 257 Tower, South CBRE, Inc. 801-869-8000 9.2 million 9 Temple Tower, Western Commerce 222 S. Main St. 4th Fl. 801-869-8080 Center, Gateway Tech Center, MArk Bouchard Salt Lake City cbre.com 49 35 Crossroads Corporate Center, Little Cottonwood Center Cushmans & Wakefield, 801-322-2000 5.5 million 9 Commerce 801-322-2040 DND Angie Mazuran 170 S. Main St. Ste. 1600 comre.com 63 20 Salt Lake City Coldwell Banker Commercial Hidden Valley, Union Heights Office, 801-947-8300 3.2 million 5 NRT 185 Tower, Fifth Third Bank, Sandy 801-947-8301 Randall W. Owen 6550 S. Millrock Dr. Ste. 200 Center, Lenox Industrial, Stevens coldwellutah.com 31 10 Salt Lake City Henager, Creek Road Cottonwood Management 801-365-6200 2.1 million 2 Services 801-365-6201 Scowcroft Building, Cottonwood at Reid Brinton 1389 Center Dr. Ste. 360 cottonwoodpartners. Newpark, Founders Square 16 10 Park City com Asset Management Services 801-288-8811 979,064 2 Commerce Park, Center Point Shopping 488 E. Winchester St. #325 801-281-1330 Greg Strong Center, Wiley Post Plaza Salt Lake City DND 26 3 Capstone Property 801-313-0700 700,000 1 Management 801-313-0800 DND Lee Peterson 4422 Century Drive capstonepm.com 23 3 Murray

DND= Did Not Disclose N/A= Not Available Please note that some firms chose not to respond, or failed to respond in time to our inquiries. All rights reserved. Copyright 2013 by Enterprise Newspaper Group The Enterprise - Utah's Business Journal · June 3-9, 2013 · 13

Top Commercial Real Estate Firms in Utah Ranked by Combined Commercial Sales and Leasing Volume in 2012

Total Commercial Sale Volume in 2012 # of Utah Offices

Phone Total Commercial # of Commercial Company Name Fax Leasing Volume in Transactions Address Web 2012 Completed in 2012 Services Offered Top Local Executive Newmark Grubb Acres Office, retail, land, Commercial Real Estate 801-578-5555 $802.5 million 5 investment, multi-family, Michael B. Falk & (Formerly NAI West) 801-578-5500 property management, Lloyd E. Allen 376 E. 400 S. Ste. 120 ngacres.com $512.1 million 1,248 facility services, global Salt Lake City corporate services Full service brokerage, asset advisory, corporate Coldwell Banker 801-947-8300 $309.8 million 3 real estate services, Commercial NRT Randall W. Owen & 801-947-8301 business mergers & 6550 S. Millrock Dr. Ste. 200 Steven Bogden coldwellutah.com $664.9 million 1,075 acquisitions, property, Salt Lake City facilities & construction management Brokerage, asset services, CBRE, Inc. 801-869-8000 $367.3 million 1 investment, debt & equity, 222 S. Main St. 801-869-8080 project management, Mark Bouchard Salt Lake City cbre.com $403.3 million 662 corporate services, appraisal Full service commercial Cushman & Wakefield, 801-322-2000 $377.6 million 5 real estate retail office, Commerce 801-322-2040 industrial, investment, Michael M. Lawson 170 S. Main St. Ste 1600 comre.com $285.4 million 1,110 multi-family, land, asset Salt Lake City service Full service retail and Mountain West Retail/ 801-456-8800 $402.7 million 1 investment brokerage, Investment 801-578-5500 retail landlord tenant Chad Moore 376 E. 400 S. Ste. 120 mtnwest.com $123.6 million 377 representation and Salt Lake City advisory services Full service brokerage EquiMark Multifamily 801-531-1221 $143.9 million 1 for multifamily properties. 178 S. Rio Grande St. Ste. 220 801-531-1225 Market research and Jed Millburn Salt Lake City equimark.com DND 10 market research publication NAI Utah Southern Region Acquisitions, dispositions, 435-628-1609 $46 million 1 243 E. St. George Blvd. office, retail, industrial, Mark Walter & 435-628-8096 Ste. 200 land, property Neil Walter naiutahsouth.com $12 million 425 St. George management, investment Knight Realty Co. 801-363-4949 $15.8 million 1 254 S. 600 E. # 100 801-386-5469 DND DND Salt Lake City DND $4.5 million DND G. Norman George 801-393-5007 $5.7 million 1 Advantage Real Estate Commercial, land 801-393-3080 G. Norman George 3065 Washington Blvd. development utah4sale.com $992,800 24 Ogden Full service management Capstone Property Management 801-313-0700 DND 1 and leasing for third party 4422 Century Dr. 801-313-0800 Lee Peterson owners, office, medical, Murray capstonepm.com $4.6 million 37 retail and flex space Chapman-Richards & 801-378-4414 DND 1 Sales, leasing, investment Associates, Inc. 801-278-2724 brokerage, property George P. Richards 1414 E. Murray-Holladay chapmanrichards.com DND DND management Salt Lake City IPG Commercial 801-746-7295 DND 1 Industrial sales and 2007 McClelland St. 801-746-7298 Michael Jeppesen leasing, investment Salt Lake City ipgcre.com DND 42

DND= Did Not Disclose N/A= Not Available Please note that some firms chose not to respond, or failed to respond in time to our inquiries. All rights reserved. Copyright 2013 by Enterprise Newspaper Group 14 · June 3-9, 2013 · The Enterprise - Utah's Business Journal 32 graduate from Goldman Sachs program

What if something goes A group of 32 business own- fi rst class have combined to pro- business owners and the network ers includes doctors, engineers, duce 90 new jobs, develop strate- we now share,” he said. wrong? Buyers always manufacturers, construction con- gic growth plans and expand their Marti Wymer, president tractors and others, but now they business opportunities. of online gift company Spoon- worry about those things have one thing in common: They “The program gave me ful of Comfort, said the program are all graduates of the fi rst class the encouragement to think bigger helped her learn to be more stra- Buyers of anything costly always worry about what happens if of Goldman Sachs’ “10,000 Small and combat my growing competi- tegic as she diversifi es her market. they don’t like the product once they’ve bought it. Can they take it Businesses” program. tion,” said Nikki Keye, owner of “It gave me the encouragement back? When catering is purchased, the questions are: What happens The program — part of a $5 Park City Pizza Co. She recently to think bigger and consider all if I need to cancel the event? What happens if I didn’t like the way million initiative to help small purchased a pizza catering truck to possibilities,” she said. the event was handled? What happens if my guests didn’t like the businesses by providing them with increase exposure and expand her Selection in the program in- catering? greater access to business educa- market share. volved an in-depth application Buyers don’t want to look foolish or to tion, fi nancial capital and business Slusher said she gained sup- and interviewing process with na- be surprised by a caterer’s rules or policies for support services — was launched port and motivation from the group tional representatives from Gold- deposits, refunds and cancellations if circum- last year in Salt Lake City, with after her advertising agency lost man Sachs, Babson College and stances change after they book their event. the fi rst class graduating in May at nearly half of its client base after SLCC. They also fi nd it hard to bring up these ques- The Gateway. the housing bubble burst. “I’m di- “I highly recommend the pro- tions during the sales process for fear of alert- “This program has provid- versifying and broadening my cli- gram for any small-business per- ing the caterer to their possible concerns on ed amazing mentors, advisors ent base, and the connections I’ve son who is passionate, open mind- these issues. After all, why would a prospect and resources,” said graduate made through this program have ed and motivated for success, and Dianne Theurer be asking about cancellation policies unless Cathy Slusher, president of C&S already resulted in increased sales I’m truly grateful I went through they were thinking there is a possibility of Creative Services in Park City. for my company,” she said. the process,” Slusher said. cancelling? Slusher sought post-recession in- Brad Hart, founder and chief The “10,000 Small Business- It is only natural for a buyer to want to know what happens if spiration and contacts when she fi nancial offi cer of Peak Transpor- es” program is operating in nine something, in or out of their control, prevents a planned event from applied last fall for entry in the tation and cofounder of Red Bi- cities. So far, about 1,100 entre- happening. They also want to know what happens if they are un- program at Salt Lake Community cycle Breadworks, said the pro- preneurs have graduated since it happy with the performance of the caterer. Buyers worry a lot. How College (SLCC). “In my 26 years gram was a great experience to began in New York City in 2010. a caterer neutralizes or eliminates this worry goes a long way to de- doing business, never has anyone learn and apply new practices to A Goldman Sachs preliminary sur- termining which caterer a buyer selects. taken the time and care to reach help manage and grow his busi- vey of some of the graduates in- Be sure when booking an event for your business or social or- out and share guarded information nesses. “My main focus was on dicates an average 70 percent in- ganization that you are aware of the cancellation policies and how and emotional support as I try to a growth plan for Peak Transpor- crease in revenues and 50 percent they will affect you as a consumer. Most catering establishments grow my business.” tation, but I really enjoyed being increase in new jobs at their com- have a non–refundable deposit and a set time when the event has to The 32 business owners in the part of this elite group of small- panies. be paid in full. Food is generally ordered and produced in advance and rooms that are blocked for a specifi c event may not be booked after the space is released. Most caterers will try to work with their clients when unforeseen circumstances arise, and remember the ca- Rico Brand receives diversity award terer cannot afford to lose money. Rico Brand, Salt Lake City, The honor was presented by the “We are very pleased to part- has been named to the 2013 Inner Initiative for a Competitive In- ner with Staples in recognizing “Knowledge is knowing that a tomato is a fruit; wisdom City 100 Staples Diversity Lead- ner City (ICIC), a nonprofi t orga- inspiring entrepreneurs like Rico is knowing not to put it in a fruit salad!” ership Award list for its impact on nization promoting business de- Brand’s Jorge Fierro,” said Mary its community through quality job velopment in urban markets, and Kay Leonard, president and chief Dianne Theurer is director of catering for Temple Square Hospitality. creation for diverse and underrep- Staples Inc. Recipients are on the executive offi cer of ICIC. “Rico resented populations. Inner City 100 list, published by Brand is a tremendous success sto- ICIC and Fortune, for community ry for Salt Lake and we hope that impacts regarding job creation. its community-centric hiring prac- The list is a ranking of the 100 tices are replicated in inner cities fastest-growing inner-city com- across America.” panies in the United States. Rico To qualify for the Inner City Brand was No. 94 and received 100 list, companies were required the honor at an awards presenta- to have at least 51 percent of their tion May 21 in Boston. operations located in an economi- Jorge Fierro founded Rico cally distressed urban area, have at Brand in 1997 to address the short- least 10 full-time employees, and age of authentic Mexican foods in meet certain fi nancial milestones. Salt Lake City. He has created 50 For the 2013 list, ICIC looked at jobs over the past fi ve years and total revenue growth from 2007 currently employs 85 people, 75 to 2011 and the specifi c rankings percent of whom live in the in- were based on those growth rates. ner city. Rico Brand reported 2011 An economically distressed urban revenues of $4 million and has area is defi ned by ICIC as having had a fi ve-year compound annual a 50 percent higher unemployment growth rate of 11 percent. level, 50 percent higher poverty “We are delighted to cele- level, and 50 percent lower me- brate Rico Brand and the exem- dian income than the metropolitan plary leadership that Jorge Fierro statistical area. has shown in creating job oppor- The 2013 Inner City 100 com- tunities for Salt Lake’s inner city panies employ a total of 10,391 residents,” said Katy Dobbs, di- people (48 percent inner city resi- rector of community relations for dents, 20 percent immigrants and Staples. 37 percent minorities); have cre- Staples has supported ICIC ated 5,863 new jobs in the last and the Inner City 100 for nearly fi ve years; are a median age of 14 11 years. The company renewed years; and combined to generate its ICIC Inner City 100 program $2.3 billion in revenues, an aver- commitment this year through a age of $23.4 million. Twenty-eight $150,000 grant. Over the years, it percent are woman-owned and 35 has contributed over $1.8 million. percent are minority-owned. The Enterprise - Utah's Business Journal · June 3-9, 2013 · 15 Opinion Here we are, just sitting at our desks - slowly dying As you read your weekly edition of Dancing with the Stars. nal. as cancer, diabetes, heart disease and high The Enterprise, chances are you’re sitting I guess I could die when I pull out onto • “Is Your Offi ce Chair Killing You?” — blood pressure, compared to men who sat at your desk — or at least sitting. If you’re Beck Street as I leave the offi ce tonight. Or I Men’s Health. for less than four hours per day. The asso- a business executive you’ve probably been could be murdered in a home-invasion rob- • “Is Sitting a Lethal Activity?” — New York ciation with diabetes and hypertension was mostly sitting for the better part of your ca- bery (don’t bother, there’s not enough to Times. strongest. The link to cancer is pretty iffy. reer. Not a good idea! make it worth your time). Terrorists could • “7 Ways Sitting Will Kill You” — Popu- The key word in the foregoing is "as- As much as I hate studies, hit Salt Lake or maybe that cougar lar Science. sociation". No one can say defi nitively here’s one that should catch your they spotted in the foothills above • “Managing Editor Dies in Chair at Offi ce” that sitting is a cause of poor health. Until attention. It was conducted by Bountiful could maul me to death. — The Enterprise. that research is complete, all we know is Hidde Van Der Ploeg, senior re- There are myriad ways of dying, OK, I made the last one up. But, it that health risks are associated with — not search fellow at the University of but who would guess that sitting is shows you where my mind is going. caused by, but associated with — sitting. Sydney’s School of Public Health. one of them? “Ah, but I exercise,” you say. “This But the association is strong enough to You know — down under. His “We think that prolonged can’t apply to me. I spend at least 45 min- get my attention. team took a look at 200,000 Aus- sitting is bad for your cardiovascu- utes a day on the recumbent bike and the Where will this all lead? It’s already tralians — that’s a signifi cant sam- lar and metabolic health,” Van Der cost of my gym membership alone should started a “standing desk” trend in offi c- es around the country. Maybe you have a ple. What he discovered makes me John M. Rogers Ploeg said. “It seems to be bad for exempt me from worrying about how much want to get right up from my desk. your ACL cholesterol, your trig- sitting I do.” stander at your place of business. And you It seems that adults who sit for lyceride levels and insulin sensi- Not so fast, partner. You could be in may be among the sitters who poke fun at 11 hours per day or longer have a 40 per- tivity.” prime condition — even run marathons — him. Well, chances are pretty good that he’ll cent greater chance of dying over the next Everyone has picked up on this story. A and the link between sitting and chronic dis- get the last laugh — standing over your cof- three years compared to people who sit for quick Google search produced the follow- ease is still there. fi n. four hours or less. Read that again. It said ing: Where have they drawn the sitting line? Yes, I wrote this entire column sitting 40 percent! And that includes all sitting. The • “Why Sitting All Day is Killing You” — The magic number in the study was four down. I’ll wait until the research is com- sitting clock doesn’t stop running when you CBS News. hours. Men who sat for longer than four plete. get up from that desk and head home for a • “Sitting for More Than Three Hours a Day hours per day were signifi cantly more like- John Rogers is the managing editor of The few hours of news, weather and sports — or Cuts Life Expectancy” — Wall Street Jour- ly to report having a chronic disease such Enterprise.

Let's not allow the government to use its bully power

We have truly entered the world of Al- deduct the interest they pay on their mort- ple who might otherwise donate to organi- slow and steady erosion of freedom can ac- ice in Wonderland when the CEO of a com- gages when fi ling their tax returns, using zations that oppose this administration’s po- complish the same thing on the installment pany that pays $16 million a day in taxes is a “gimmick” or a “loophole?” Or are only litical agenda? plan. We have already gone too far down hauled up before a Congressional subcom- other people’s deductions to be depicted as The government’s power to bully has that road. F.A. Hayek called it “the road to mittee to be denounced on nationwide tele- somehow wrong, while our own are OK? been used to extract billions of dollars from serfdom.” vision for not paying more. Supreme Court Justice Oliver Wendell banks, based on threats to fi le lawsuits that How far we continue down that road Apple CEO Tim Cook was denounced Holmes pointed out long ago that “the very would automatically cause regulatory agen- depends on whether we keep our eye on the for contributing to “a worrisome federal def- meaning of a line in the law is that you in- cies to suspend banks’ rights to make vari- ball — freedom — or allow ourselves to be icit,” according to Sen. Carl Levin tentionally may go as close to it as ous ordinary business decisions, until such distracted by predatory demagogues like — one of the big-spending liber- you can if you do not pass it.” indefi nite time as those lawsuits end. Shake- Sen. Carl Levin. als in Congress who has had a lot If the line in tax laws was down artists inside and outside of govern- Thomas Sowell is a senior fellow at the more to do with creating that defi - drawn in the wrong place, Con- ment have played this lucrative game. Hoover Institution, Stanford University, Stan- cit than any private citizen has. gress can always draw it some- Someone once said, “any government ford, CA 94305. His website is www.tsowell. Because of “gimmicks” used where else. But, if you buy the that is powerful enough to protect citizens com. To fi nd out more about Thomas Sow- by businesses to reduce their tax- argument used by people like Sen- against predators is also powerful enough to ell and read features by other Creators Syn- dicate columnists and cartoonists, visit the es, Sen. Levin said, “children ator Levin, then a state trooper can become a predator itself.” And dictatorial in Creators Syndicate Web page at www.cre- across the country won’t get early pull you over on a highway for the process. ators.com. education from Head Start. Needy Thomas Sowell driving 64 miles per hour in a 65 No American government can take seniors will go without meals. mile per hour zone, because you away all our freedoms at one time. But a COPYRIGHT 2013 CREATORS.COM Fighter jets sit idle on tarmacs be- are driving too close to the line. cause our military lacks the funding to keep The real danger to us all is when gov- pilots trained.” ernment not only exercises the powers that The federal government already has we have voted to give it, but exercises ad- ample powers to punish people who have ditional powers that we have never voted to broken the tax laws. It does not need addi- give it. That is when “public servants” be- tional powers to bully people who haven’t. come public masters. That is when govern- What is a tax “loophole?” It is a provi- ment itself has stepped over the line. sion in the law that allows an individual or Government’s power to bully people an organization to pay less taxes than they who have broken no law is dangerous to all would be required to pay otherwise. Since of us. When Attorney General Eric Holder’s Congress puts these provisions in the law, it Justice Department started keeping track is a little much when members of Congress of phone calls going to Fox News Chan- denounce people who use those provisions nel reporter James Rosen (and his parents), to reduce their taxes. that was fi ring a shot across the bow of Fox If such provisions are bad, then mem- News — and of any other reporters or net- bers of Congress should blame themselves works that dared to criticize the Obama ad- and repeal the provisions. Yet words like ministration. “gimmicks” and “loopholes” suggest that When the Internal Revenue Service people are doing something wrong when started demanding to know who was donat- they don’t pay any more taxes than the law ing to conservative organizations that had requires. applied for tax-exempt status, what purpose Are people who are buying a home, who could that have other than to intimidate peo- 16 · June 3-9, 2013 · The Enterprise - Utah's Business Journal

orities, and the recognition from “We are confi dent that as Utah ZIONS space for their families, he said. RICH STATE ALEC-Laffer demonstrates how continues to move forward in a ex- from p. 1 People also should be able to use from p. 2 the partnerships built between the panding global economy, the state technology in order to work at state of Utah and Utah businesses will receive even more recognition work by their desire to support home, making work time less of an issue when it comes to decid- Michigan, followed by Ohio, New have produced positive results.” as a premiere destination for busi- their families. “If you take that ing on more children. Jersey, Illinois and Connecticut. One of the attributes specifi - ness and careers,” said Spencer away, maybe take out the some- “I think we need to somehow “Utah again being recog- cally mentioned in the report is Eccles, executive director of the times-crazy and sometimes-good nized as the number one state for ideas of younger people, what you fi gure out, how do we use tech- Utah’s proactive work in solving Governor’s Offi ce of Economic nology to get back to a situation economic outlook is an outstand- pension liability problems. Utah Development (GOED). see is a kind of stagnation,” Kot- kin said. where people aren’t spending an ing tribute to this great state and took on pension reform by elimi- The report indicated that states In various areas of the world, hour commuting back and forth to its hard working residents,” Gov. nating its old defi ned benefi t pen- are looking for ways to boost their women are choosing to not have work and where we integrate the Gary R. Herbert said. “Economic sion plan and creating a new sys- economies and become more eco- family much more in the business development is one of my top pri- children or even marry. Urbaniza- tem. nomically competitive but added tion and its related higher popula- world?” he said. that not all state policies lead to tion density have resulted in fewer Touching on migration is- economic prosperity. The states, sues, Kotkin said the immigration MAYNE children in large American cit- ence management practices. as “50 laboratories of democracy,” ies. The youth there tend to be in of Mexicans has slowed but the U.S. might see future immigration from p. 4 Using proprietary survey provide “empirical evidence to families that are either very rich technology, Mindshare works with or very poor, with middle-income of more-affl uent people from oth- cial and emerging markets for the track exactly which policies lead companies to improve their opera- families “pushed out” to the sub- er countries. “We need to think of Affi nia Group. He also worked at to economic prosperity and which immigration not as a problem to tional excellence, foster consumer urbs, he said. No. 1 International, where he be- fail to deliver.” be solved but an opportunity to be satisfaction, build customer loy- Internationally, “going for- gan as vice president of sales and seized. … We have a whole world alty and support employee reten- ward, you’re going to have very fi nished as president of the factory different markets and much few- of educated, entrepreneurial peo- tion. Mindshare serves companies ple who want to come here and we engineering group and a member WOODSIDE er consumers,” Kotkin said, not- of the board of directors. Mayne in more than 25 industries, includ- ing that populations could actual- ought to make it relatively easy.” from p. 1 Likewise, more people in the also was recently voted onto the ing travel, hospitality, restaurant, ly start shrinking in China by the fi nancial, salon, automotive and year 2025. U.S. are fi nding Utah an attractive board of directors for the Cus- percent effi cient natural gas fur- retail. Its surveys have been used That could be good for the place. People in expensive places tomer Experience Professionals naces, according to the develop- to live, such as California or the in 28 languages across 150 coun- U.S. China will see an “enormous Association, a global nonprofi t ers. Stonehaven is Wood- Northeast, are coming to Utah be- organization dedicated to the ad- tries. reduction” in its late-teen popula- side’s third community to open tion by that time, which will cause cause it offers good jobs and rel- vancement of customer experi- recently in the Foxboro North wages to rise and result in compa- atively low housing costs. It also neighborhood, with homes also nies wanting to invest elsewhere, is a magnet for Mormons living currently under construction and including the U.S., he said. What’s elsewhere who want to start fami- lies in the state. available for sale in the Cambria more, young people in China do HCA core measure adherence. Utah is especially attractive and Amberly communities. One not want to work in factories, even from p. 3 The health systems included for people “when they hit their of the largest master-planned de- if it pays well. in the national Truven study were 30s,” he said. “When you look at velopments in the state, Foxboro In contrast with China, Ko- data from multiple government listed according to size as deter- the migration of people in their North boasts numerous neighbor- rea, Japan and Europe, the U.S. sources. Each of the health sys- mined by the level of operating has a growing labor force, which 30s and 40s, it tends to be the low- hood amenities. Highlights in- tems included in the top quintile expenses. The HCA Mountain Di- makes it attractive to companies. er-cost places where houses are clude a clubhouse with lounge ar- performed better overall in the ar- vision is featured in the medium- Korean car manufactur- affordable,” he said. eas, a fi tness center, outdoor pool, To remain a magnet, Utah eas of better survival rates, low- sized category along with 19 other ers cannot get young Koreans to hot tub and tot pool; more than must maintain its housing afford- er 30-Day mortality rates, fewer similar-sized systems nationwide. work in their factories, “and yet 12 pocket parks; miles of trails; ability and continue to sell itself as complications, shorter hospital It operates nine hospitals in three if you open up a plant in north- a 2.5-acre community park; and a a good location for young people, stays, better patient safety and states. ern Mississippi, you’ll have lines 13-acre regional park. — large numbers of people — for he said. The state’s key age demo- graphic is not 18-to-30-year-olds, whom an $18-an-hour job work- but instead people between 30 and Founded in 1977, Woodside ing for Toyota … is a pretty damn good start,” Kotkin said. “So what 45. AFGHAN “We’re just not seeing very many Homes is a homebuilder and land we’re seeing is a relative advan- “What we’re seeing is, lots of from p. 2 American investors.” developer that operates in fi ve younger people get to that age — states. Woodside has approxi- tage for the United States because Ultimately, Afghans will of the workforce issue.” about 30, 31 or 32 — [and] they Afghans are living longer due to mately 200 employees and has build the confi dence to grow their American companies could want to have a job, they want to better access to health care, urban- built more than 28,000 new homes have a career, but they want to own economy, she said. help stem the smaller-family ization is a trend, more women are in Arizona, California, Florida, have a family, they want to have a “There’s no question this im- trend by lowering housing costs, in the workplace, and people are Maryland, Minnesota, Nevada, as higher prices make it tougher certain quality of life. And Utah is pressive progress that has been using technology to become more Texas, Utah and Virginia. for families to buy or rent enough a tremendous sell for them.” connected with the rest of the made will continue. Our dollars world, she said. [and] our very precious lives we TIPSOFT cious activity that they observe. tive partner in community safe- American companies can cap- have spent in Afghanistan have “Providing a vehicle for tru- ty,” Kilmer. “The more tips that italize in industries such as natural contributed to this, and our invest- from p. 1 ly anonymous tips allows the au- are received, the more crimes are resources, agriculture, construc- ment has been a heavy one, I un- or at one of the hundreds of lo- thorities to solve crimes and, more prevented. We’re looking forward derstand that. But it’s very impor- tion, food processing and light in- cations in use by government and importantly, prevent them.” said to reaching even greater numbers dustry, she said. tant for Americans to understand military contractors. Kilmer. “We look forward to our going forward.” “Although this is not for the that we have made a difference. By allowing information to continued relationship with the According to statistics re- faint of heart and it’s not for the “The private sector, all of be sent through the Web, text or military.” leased by PublicEngines, public fl edgling entrepreneur, there are you, are essential to the future of mobile app, TipSoft’s technol- Launched 14 years ago, Tip- use of TipSoft has resulted in the economic advantages and enor- Afghanistan. And we can’t give ogy is very familiar to the mili- Soft has seen some impressive recovery of $60 million in cash, mous investment opportunities in up. Our investment has been huge tary’s demographic. Most people success within the nearly 1,000 the seizure of $2.6 billion in drugs in the military are between 18 Afghanistan that I think will sur- and we can’t waste it. It’s a very agencies that now use it. Pub- and the recovery of more than and 30 years old, and are familiar licEngines recently announced 11,000 stolen vehicles. More than prise you,” Schweitzer said. unconventional trading partner, I and comfortable texting and using that 3 million tips have been pro- 14,000 tip calls are currently being Afghanistan’s growth needs admit, and I urge you to just con- smartphones. Military personnel, cessed through its software. transferred each month through to focus on the private sector, she sider a new perception of Afghan- family members, staff, and con- “This is a signifi cant mile- TipSoft. In addition, nearly 5,000 added. “International investors istan, with opportunities for pre- tractors and their employees can stone in helping law enforcement text tips and 10,000 Web tips are are going to play a major role in frontier growth and investment.” conveniently and anonymously agencies solve crimes, while em- processed monthly, according to this. They already are,” she said. alert the authorities about suspi- powering citizens to be an ac- PublicEngines data. page: 17-19

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