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SAI Global Training Catalogue
Visit infostore.saiglobal.com/en-au/course-calendar Welcome to the 2017 Training Catalogue
For decades, SAI Global has been helping organisations provide smarter ways forward for their brands and businesses.
With a network spanning 29 countries and 51 locations globally, SAI Global makes Intelligent Risk possible.
With our backing, understand how the upside of risk is optimised, and the downside of risk is mitigated, so you have a clear understanding of the contribution risk can have to your future success.
Our integrated advisory, services and platforms operate across the entire risk lifecycle to drive future success for business excellence, growth and sustainability.
Trust. Scale. Expertise.
2 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Training Catalogue Contents
5 TRAINING THAT SUITS YOUR NEEDS 37 Online Allergen Management 37 Online Root Cause Analysis 6 IN-HOUSE TRAINING 38 Online Implementing Foreign Body Controls 38 Online Traceability 7 QUALITY MANAGEMENT 39 Online Pest Control Management 8 ISO 9001:2015 Foundation 39 Online Shelf Life Validation & Verification 8 Preparing for ISO 9001:2015 Transition 40 Online HACCP Validation & Verification 9 Implementing a Quality Management System ISO 9001:2015 40 Online Cleaning & Sanitation 10 Lead Auditor in Quality Management Systems ISO 40 Online Introduction to Food Safety 9001:2015 41 Online Auditing a Food Safety Management System 11 Internal Auditor Training 41 Group Training 11 Auditing a Quality Management System ISO 9001:2015 43 Qualifications 12 Implementing an Integrated Management System 12 Auditing an Integrated Management System 44 GOVERNANCE, RISK MANAGEMENT & 12 Root Cause Analysis – Quality Management Systems COMPLIANCE 13 Management Systems Leadership 45 Implementing a Risk Management System 14 Advanced Systems Leadership 45 Integrated Governance, Risk Management & Compliance 15 Qualifications 46 Compliance Program Design & Management 47 Qualifications 6 WORK HEALTH & SAFETY 1 48 ENVIRONMENTAL MANAGEMENT 17 WHS Risk Management 49 ISO 14001:2015 Foundation 18 Implementing a WHS Management System 49 Preparing for the ISO 14001:2015 Transition 19 Effective Workplace Safety & Design 50 Greenhouse and Energy Management 20 Incident Investigation and Due Diligence 51 Implementing an Environmental Management 21 Auditing a WHS Management System System ISO 14001:2015 22 Lead Auditor in WHS Management Systems 51 Auditing an Environmental Management System ISO 23 Preparing for the ISO/DIS 45001 Migration from AS/NZS 14001:2015 4801 53 Lead Auditor in Environmental Management Systems ISO 24 Preparing for the ISO/DIS 45001 Migration from OHSAS 14001:2015 18001 54 Qualifications 25 On Demand Courses 5 26 Qualifications 5 SIX SIGMA 56 Six Sigma Green Belt – Incorporating Lean
27 FOOD SAFETY 28 Introduction to Food Safety & HACCP Awareness 57 INFORMATION SECURITY 28 Principles & Applications of HACCP for Produce 58 Auditing an Information Security Management System 29 Principles & Applications of HACCP 58 Lead Auditor in Information Security Management Systems 30 HACCP Refresher 59 On Demand Courses 31 Threat Assessment and Critical Control Point 59 Qualifications 31 Quality Assurance & Food Safety Management 0 32 Allergen Management & VITAL 6 MANAGEMENT SYSTEMS CERTIFICATION 33 Lead Food Safety Auditor 64 FREQUENTLY ASKED QUESTIONS 34 Internal Food Safety Auditor 35 Implementing SQF Systems 65 RECOGNISED PRIOR LEARNING & CREDIT 35 Food Microbiology for Non-microbiologists TRANSFERS 36 Food Legislation & Labelling 36 On Demand Courses 66 REGISTRATION FORM
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• Expert facilitators with industry knowledge PRACTICAL TRAINING • Credible training Our courses are developed and delivered to ensure that the method can be applied to the • real world. This enhances your learning retention and • A copy of the relevant Standard is included for the majority means that the new knowledge and skills acquired can of our online and face-to-face courses be easily actioned.
• Course materials provided •Courses are developed by experienced professionals. SAI Global training has been • No hidden extra charges developed by experts in the industry who have had extensive experience with the relevant Standards • Registered Training Organisation and implementing them in the workplace. (RTO ID:106919) • Train with experts in the field. Our facilitators RTO ID:106919 have had years of practical experience in the real world. They can relate to your industry and how you should apply your knowledge.
•Blended Learning Solutions. Learning can take place in a conducive public or in-house environment, online where you can learn at your own time and pace, or as a blended option incorporating face to face training and online for maximum impact.
SAI Global training has been developed by experts in the industry who have had extensive experience with the relevant Standards.
4 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar SAI Global Training Catalogue
Training that suits your needs
PUBLIC TRAINING • Our public training runs all year round across Australia •Venues in major capitals and some regional centres • Gain knowledge, develop skills and build networks •
ONLINE LEARNING • Employ best practice scenario based learning – put yourself in their shoes • Learn at your own pace from any computer • Great for learning in remote areas •Less downtime from work • • Tools and templates provided in many courses
IN-HOUSE AND CUSTOMISED TRAINING • All courses listed available in-house •Developing a course for your needs • Address your company's specific skill gaps, challenges and opportunities • We’ll come to you! Convenient training and/or coaching delivered at a time and location convenient for your team • Cost effective method for training groups • • Examples and context tailored to your organisation and industry • Build a curriculum to meet your needs • Ensure learning is aligned to your organisation's objectives
BLENDED LEARNING • Virtual classroom eLearning • Scenario-based learning for practical applications • Incorporates a mixture of online and face-to-face • Can provide a mix of theoretical knowledge that can then be applied in a practical context in the classroom •
ACCREDITED TRAINING As a Registered Training Organisation (RTO ID:106919), SAI Global provides accredited training options to add value to our clients' investment in training.
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In-house Training
COST-EFFECTIVE TAILORED TO YOUR NEEDS INCREASED EMPLOYEE PRODUCTIVITY Group bookings are discounted from the Course materials can be tailored to your AND LOWER TURNOVER RATES standard course price. You can also save organisation’s context and delivered to Investing in your employee’s development on travel and accommodation expenses address a specific growth need, and means they can invest their knowledge into and minimise the downtime with training facilitators are selected with relevant your business. This encourages employees to employees off-site. industry background. excel on a daily basis through increased productivity, enhanced decision making BUILD ON TEAM DYNAMICS BETTER TRANSFER OF KNOWLEDGE capabilities and confidence in achieving AND SKILLS TO THE WORKPLACE organisational success. By drawing on the experiences of team members and engaging in structured Training employees on-site enhances CUSTOMISED COURSE DEVELOPMENT professional conversations, your employees their learning capability by focusing on become more receptive towards change and developing skills that are relevant to their Our instructional designers can work with embracing new initiatives. role. SAI Global can deliver targeted on- your organisation to develop a training site programs to achieve behavioural manual that addresses a specific training need. changes that translate into sustainable GREATER INFORMATION RETENTION business performance. Our experience shows that groups of 10 or This tailored solution is perfect if you want more employees participating in the same brand new training materials, or you simply session retain more information. want to upgrade your existing training materials.
MEET OUR FACILITATORS
SAI Global’s facilitators
• Accelerate your learning by providing industry related examples • Train hundreds of people in their subject matter every year • Can assist with your post-course assessments • Tailor training to suit your industry needs •Turn a technical subject into meaningful content that is digestible • Add enormous value to your learning and growth needs
6 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Quality Management
Whether you are looking for online or classroom training, SAI Global provides Quality Management training that helps your organisation
Management Systems. Learn the most effective and business- focused strategies for implementing, documenting and auditing Quality Management Systems against the ISO 9001 standard. Browse or search our catalogue to view available courses and our range of online options.
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ISO 9001:2015 FOUNDATION PREPARING FOR ISO 9001:2015 TRANSITION Introductory Workshop PUBLIC TRAINING Public price: $654.50* PUBLIC TRAINING Time to complete: 1 day Public price: $643.50* Time to complete: 1 Day
ONLINE TRAINING Online price: $594.00* PURPOSE: The purpose of this one -day course is to provide advanced information Duration: 2.5 hours on and interpretation of the requirements of the ISO 9001:2015 PURPOSE: International Standard. Attendees will gain an introduction to the changes This course is designed to dispel the mystery surrounding the in the revision and how these could affect their organisation’s quality terminology used in the internationally recognised ISO 9001:2015 management system. The course will also explore the implementation Standard for quality management systems. It explains all the content timeframe and the impact onegist currenr t r ations. of this standard in a way that is easy to understand and lays the foundation stone of knowledge upon which you can base your quality LEARNING OUTCOMES: management system. • Identify the potential changes in the upcoming revision and how these could affect their organisation’s quality management LEARNING OUTCOMES: system. • Outline the basic structure of the ISO 9000 series standards. • Identify the timeframe for implementation and the implications • Outline the concept of the process model. for the organisation’s ISO 9001 management system.
• Describe the intent of the ISO 9001 requirements. WHO SHOULD ATTEND? • Highlight the similarities and differences between quality This course is designed for people who need to be familiar with the management systems and other management systems. requirements of the ISO 9001 Standdaing:rd inclu
WHO SHOULD ATTEND? • Senior management This course is ideal if you: • Those responsible for transition in their organisation’s QMS to meet the new requirements •Want to increase your knowledge on the ISO 9000 series of Standards • Those considering implementing a new quality management system • Are new to a quality management role • ISO 9001 auditors and quality practitioners •Want to refresh your existing knowledge of the ISO 9000 series of Standards • Management representatives • Need to implement the requirements of the ISO 9000 series of • Operations personnel Standards • Trainers and consultants • Need to conduct internal quality audits ASSUMED PRIOR KNOWLEDGE: • Need to participate in the maintenance of the organisation’s QMS. familiar with the ISO 9001:2008 Standard.
ASSUMED PRIOR KNOWLEDGE: There is no formal assumed prior knowledge for this course however an understanding of your organisation’s operations is desirable.
The ISO 9001 Standard is incorporated into the course materials.
*GST inclusive.
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IMPLEMENTING A QUALITY MANAGEMENT SYSTEM ISO 9001:2015 Advanced Diploma
PUBLIC TRAINING Public price: $1,285* Time to complete: 2 days
ONLINE TRAINING Online price: $1,165* Duration: 4-5 hours
PURPOSE: Build the practical skills and knowledge you need to develop a Quality Management System (QMS). Discover the actions, tools and ACHIEVEMENT: techniques required to implement a QMS including procedural and process information. Upon successful completion of all formal assessments, participants will receive: Examine the common challenges to implementing a QMS. Learn how to bring the necessary discipline and control to your operations with STATEMENT OF ATTAINMENT strategies to identify problems, assign resources and evaluate and BSBRKG603: Prepare a Functional Analysis for an improve the effectiveness of your system. Organisation BSBINM601: Manage Knowledge and Information
LEARNING OUTCOMES: SAIQMS601A: Establish and Maintain a Quality
• Analyse organisational drivers, stakeholder’s needs and Management System** expectations, to understand the requirements of an effective Quality Management System NOTE: This course contains post-course assessment requirements. Access to a workplace is required in order to complete these tasks. For • Conduct a Gap Analysis of organisations' existing operations, further information about post-course assessments refer to the SAI methods and systems to determine what changes are required Global Student Handbook; infostore.saiglobal.com to implement a Quality Management System that meets the organisation's needs and stakeholder expectations WHO SHOULD ATTEND? • Design a Quality Management System that is functional and appropriate to the needs of the organisation The course is ideal for:
•Develop a Quality Management System, incorporating key • QMS practitioners, consultants or QA Managers who are, or elements of effective process management including document will be, involved in establishing, implementing and maintaining control, performance measures, and review methods a QMS • Implement a Quality Management System applying Project • Those requiring a refresher before reviewing an existing QMS Management and Change Management techniques to ensure the desired outcomes are achieved • Those wishing to improve their current management system • Establish evaluation methods that use system performance data and results, to facilitate decisions about issues and ASSUMED PRIOR KNOWLEDGE: opportunities for improvements A sound working knowledge of ISO 9001 is strongly recommended.
*GST exempt (accredited course).
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LEAD AUDITOR IN QUALITY ACHIEVEMENT: MANAGEMENT SYSTEMS ISO 9001:2015 Upon successful completion of all formal assessments, participants will receive: Diploma STATEMENT OF ATTAINMENT PUBLIC TRAINING BSBAUD501B: Initiate a quality audit Public price: $2,885* BSBAUD503B: BSBAUD503B Lead a quality audit BSBAUD504B: Report on a quality audit Time to complete: 5 days CERTIFICATE OF ATTAINMENT EXEMPLAR GLOBAL – AU Management system auditing ONLINE TRAINING systems auditing EXEMPLAR GLOBAL – TL Leading management systems Online price: $2,597* audit teams 20-24 hours Duration: EXEMPLAR GLOBAL – QM Quality management systems. PURPOSE: Receive concentrated and comprehensive training in the theory and THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO : practice of auditing Quality Management Systems (QMS) based on ISO 9001. Gain a practical understanding of the responsibilities of a • BSB51615 Diploma of Quality Auditing quality auditor, and the techniques and methodologies required to effectively audit a QMS. WHO SHOULD ATTEND? This course is ideal for quality practitioners who have an LEARNING OUTCOMES: understanding of quality management and who have been, or will become, involved in internal quality assurance audits, second party (i.e. • Review auditee documentation vendor) audits and/or third party audits. •Participate in developing audit schedules PLEASE NOTE: there are additional homework requirements in order • Identify, gather, analyse and evaluate information to complete the assessment tasks for this course. • • Assess the scope and objectives of a quality audit • Communicate with an auditee regarding the proposed quality audit • Identify the resources required to conduct a quality audit •Develop and submit a quality audit plan • Prepare and manage an audit team • Identify and prepare checklists and audit related documentation • Conduct entry and exit meeting • Guide team members in continuously improving their performance • Negotiate the follow-up process with auditees • Monitor and review audit systems and activities
FREE copy of ISO 9001 Standard provided with the course materials.
*GST exempt (accredited course).
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INTERNAL AUDITOR TRAINING Written assessment is required to be completed to meet the assessment requirements of the course. To receive a Statement of PUBLIC TRAINING Attainment and Certificate of Attainment, you are required to pass the Knowledge Check and be marked competent in the offline activities Public price: $1,195* which are submitted as a post course assessment. For more Time to complete: 2 days information, please call Customer Service on 1300 727 444.
ONLINE TRAINING AUDITING A QUALITY MANAGEMENT Online price: $1,135* SYSTEM ISO 9001:2015 Duration: 5 – 6 hours Diploma PURPOSE: PUBLIC TRAINING Gain a holistic view of internal auditing, focusing on theoretical aspects, with the opportunity to practically apply internal auditing Public price: $1,285* processes which are suited to all management systems (including Time to complete: 2 days industry and best practice models).
ONLINE TRAINING LEARNING OUTCOMES: Online price: $1,168* • Duration: 8-10 hours •
• Schedule, plan, prepare and conduct out an internal audit PURPOSE: • Report audit results Undertake concentrated and comprehensive training in the very latest • Conduct follow-up audit activities theory and practice of auditing a Quality Management System (QMS).
ACHIEVEMENT: a technical understanding of ISO 9001 QMS from an audit perspective. Upon successful completion of all formal assessments, participants will receive: This course may be undertaken as a stand-alone course if you have already
STATEMENT OF ATTAINMENT management system. Ask our Customer Service Team for further details. BSBAUD402B Participate in a quality audit** LEARNING OUTCOMES: CERTIFICATE OF ATTAINMENT • Demonstrate their capacity to apply QMS audit principles and EXEMPLAR GLOBAL – AU Management system auditing practices to ISO 9001 NOTE: • Outline the skills required for auditing QMS. Attainment, you are required to pass the Knowledge quiz and be ACHIEVEMENT: of the post course assessment. Upon successful completion of all formal assessments, participants will receive: WHO SHOULD ATTEND? CERTIFICATE OF ATTAINMENT Applicable across a range of management system standards and EXEMPLAR GLOBAL – industries, this course is ideal for those who are responsible for internal QM Quality management systems management system audits including department managers, supervisors, quality representatives, engineers and administrative staff who have a WHO SHOULD ATTEND? Current lead auditors and consultants wishing to expand their scope All participants attending this course must hand in their completed of expertise across multiple management systems or those involved assessment before they leave after the course. with auditing integrated systems; or those who already hold an auditor
This course contains end of day assessments that may be required to be completed after the completion of the course on day 1. Participants require a sound working knowledge of ISO 9001. *GST exempt (accredited course). ** For Online: Participants of the online course can elect to complete the optional post-course assessment to achieve this competence at an additional fee of $350.00 (GST exempt). Corporate licensing options are available for this online learning program. For more information please contact our Customer Service Team on 1300 727 444. 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 11 Quality Management
NEW ISO 45001:2016 COURSES • Understand the basic concept of a Management System • Interpret the ‘High Level Structure’ approach to management systems IMPLEMENTING AN INTEGRATED • Re view the intent of ISO 9001:2015 , ISO 14001:2015 and ISO18001:2016 MANAGEMENT SYSTEM (ISO 9001 • Lay a foundation of knowledge for quality, environmental and OHS AND ISO 14001) COMING SOON management system implementation based on ISO 9001, ISO 14001 and ISO 18001 Duration: 3 days • Have the skills and knowledge to plan, conduct and report an PURPOSE: effective internal audit The purpose of this course is to provide participants with the skills and • Understand the concept of process based auditing knowledge to be able to integrate elements of management systems TARGET AUDIENCE: in operating in their place of work. This course is designed for people who need to be familiar with and This course has been designed as an intensive workshop that focuses have the ability to audit against the requirements of the ISO 9001 and on the practical considerations and the how to in integrating systems. ISO 14001 standards such as but not limited to: On the third day, participants are required to develop a comprehensive, itemised • Senior management integration plan that they can then use in the workforce to track progress. •Those considering implementing a new quality management system • Auditors and practitioners TARGET AUDIENCE: • Operations personnel This course is ideal for: • Trainers and consultants Current management system managers, practitioners, support LEARNING OUTCOMES: personnel and organisations who have or are planning to implement Upon completion of this course, students will be able to: management systems based on ISO Management System Standards. • It is also strongly recommended that at least two participants attend environmental and OHS management system from one company so they can work in collaboration on their practical • Have a greater understanding of the structure, content and the implementation and integration plan for the third day of this course. intent of ISO 9001, ISO 14001 and ISO 18001 LEARNING OUTCOMES: • Be familiar with terms and definitions used On successful completion of this course participants will be able to: • Have a greater understanding of the concept of the process • Identify the common structure of ISO management system model & process auditing Standards • Through the use of the ‘High Level Structure’ identify the framework for a generic management system • Identify common requirements and terminology • Have the skills and knowledge to plan, conduct and report an • Understand and identify considerations (risks and opportunities) internal audit in determining whether to integrate their systems. • Gain knowledge of the tools and techniques used throughout • Consult with their workgroup and strategise roles and responsibilities the audit cycle • Determine suitable workplace policy, procedures and initiatives to systematically build an integrated system ROOT CAUSE ANALYSIS – QUALITY • Project manage an integration project and use a management MANAGEMENT SYSTEMS review cycle to gauge success • Understand the real benefits as to why integration is important PUBLIC TRAINING to your company Public price: $693* Time to complete: 1 day AUDITING AN INTEGRATED MANAGEMENT SYSTEM (ISO 9001, ONLINE TRAINING ISO 14001 AND ISO 18001) COMING SOON Online price: $280.50* Duration: 3 days Duration: 75 minutes PURPOSE: PURPOSE: The course aims to provide students, who have an existing basic Build on your existing management skills and learn to effectively knowledge of quality and/or environmental management and/or OHS identify the true cause of a Quality Management System (QMS) management systems with an understanding of an integrated approach problem and its effects. Develop a structured and realistic approach to planning, conducting and reporting an effective internal audit against the requirements of ISO 9001, ISO 14001 and ISO 18001. solution-driven opportunity for positive change. *GST exempt (accredited course).
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LEARNING OUTCOMES: LEARNING OUTCOMES: • • Establish a team performance plan its corresponding effect •Develop & facilitate team cohesion • • Encourage & facilitate teamwork the root cause • Provide coaching and support methods • • Assess team and individual performance • Provide constructive feedback • Understand how to correctly sequence your root cause analysis • Manage conflict process and select the appropriate tools at each stage • Understand & apply different leadership styles •Learn to identify via a diagram the key areas for focus in your • Manage stakeholder relationships
ACHIEVEMENT: ACHIEVEMENT: Upon successful completion of all formal assessments, participants Upon successful completion of all formal assessments, participants will receive: will receive:
STATEMENT OF ATTAINMENT STATEMENT OF ATTAINMENT MSS402080A Undertake Root Cause Analysis BSBMGT502 Manage people performance BSBWOR502 Lead and manage team effectiveness NOTE: This course contains post-course assessment requirements. BSBWOR501 Manage personal work priorities and Access to a workplace is required in order to complete these tasks. professional development For further information about post-course assessments refer to the BSBLDR501 Develop and use emotional intelligence SAI Global Student Handbook; infostore.saiglobal.com THIS COURSE IS PART OF THE LEARNING PATHWAY WHO SHOULD ATTEND? LEADING TO: Ideal for all QMS professionals who seek to turn less than favourable • BSB51615 Diploma of Quality Auditing audit outcomes into a solution-driven opportunity for positive change. • BSB51915 Diploma of Leadership and Management • 10140NAT Diploma of Food Safety Quality Assurance Management
Applicable across a range of manag ement system standards and MANAGEMENT SYSTEMS LEADERSHIP industries, this course is ideal for those who are responsible for internal Diploma management system audits including department managers, supervisors, quality representatives, engineers and administrative staff PUBLIC TRAINING who have a focus on business improvement, performance and Public price: $1,855* profitability.
Time to complete: 3 days NOTE: This course contains post-course assessment requirements. BENEFITS: Access to a workpe lac is required in order to complete these tasks. For Effective business relationships require robust relationship skills. further information about post-course assessments refer to the SAI The Management System Leadership course is designed to assist Global Student Handbook; infostore.saiglobal.com management system professionals to develop and maintain effective relationships with business stakeholders. WHO SHOULD ATTEND? • Management Systems Specialists The benefits of this course have often extended outside of the • Process Improvement Professionals workplace as you will have greater self-awareness and therefore • Risk and Compliance Managers awareness of others – enablers of positive relationships. •Lead Auditor Professionals
PURPOSE: This course is designed to equip Management Systems specialists with the knowledge, skills and awareness to provide effective team leadership and people management skills within their organisations.
*GST exempt (accredited course). 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 13 Quality Management
ADVANCED SYSTEMS LEADERSHIP NOTE: This course contains post-course assessment requirements. Access to a workplace is required in order to complete these tasks. For Advanced Diploma further information about post-course assessments refer to the SAI Global Student Handbook; infostore.saiglobal.com PUBLIC TRAINING Public price: $2,135* Time to complete: 3 days WHAT IS DISC®? BENEFITS: ® You will gain insights into your natural leadership preferences DISC IS AN ACRONYM FOR THE FOUR PRIMARY DIMENSIONS and styles through completing a DISC 363 Profile (360 degree OF BEHAVIOUR: feedback) as well as receive suggested strategies to improve any • Dominance – direct, results-oriented, strong-willed and potential weaknesses. forceful • outgoing, enthusiastic, optimistic and lively By combining some leadership theory with your DISC 363 profile, you • Steadiness – even-tempered, accommodating, patient and will further refine your skills to detect situational needs then adapt your humble leadership style to it. You will explore how to lead direction-setting in your organisation and manage change with an increasingly diverse • Conscientiousness – analytical, reserved, precise and workforce. systematic
This course prepares or strengthens your ability to step from EVERYTHING DISC WORKPLACE ® PROFILE: management system roles focusing on narrow operational views (Available for free in the SAI of systems to whole of enterprise, strategic management system Global course Management development, implementation and improvement. normally valued at $400* FREE in the Management Systems Systems Leadership) Senior leadership roles require strategic skills and business planning Leadership course and change management. This course will provide you with the knowledge and skills needed to take that next step in your career everyone in the organisation, regardless of their title or role, to build more effective relationships and improve the quality of the workplace. PURPOSE: Free comparison reports enable two participants to understand This course is designed to equip Management Systems Specialists their similarities and differences and work together to build better with the knowledge, skills and awareness to provide leadership, relationships. develop and implement strategic plans, and manage change within their organisations. EVERYTHING DISC 363® FOR LEADERS: (Available for free in the SAI This program includes Everything DiSC® 363™ normally valued at $700* FREE Global course Advanced for Leaders, 360 degree feedback tool. in the Management Systems Systems Leadership) Leadership course Everything DiSC 363 for LEARNING OUTCOMES: Leaders combines the best of 360-degree feedback with the simplicity • Provide leadership within an organisation • Communicate organisational vision, mission and goals feedback, resulting in the top three strategies the leader needs to • Build and support effective teams focus on to improving their leadership effectiveness. •Develop and implement a strategic plan •Develop and implement a change management plan *industry standard rates ACHIEVEMENT: Upon successful completion of all formal assessments, participants will receive:
STATEMENT OF ATTAINMENT BSBINN601 Manage organisational change BSBMGT605 Provide leadership across the organisation BSBMGT616 Develop and implement strategic plans.
*GST exempt (accredited course).
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SAI GLOBAL RTO ID: 106919
Lead Auditor In Quality Management Systems Integrated Governance, Risk and Compliance Management Systems Leadership (Available face-to-face or online)
ADVANCED DIPLOMA OF QMS (SAI GLOBAL)*
Lead Auditor In Quality Compliance Program Implementing A Quality Management Management Systems Design & Management System (Available face-to-face or online) (Available face-to-face or online)
LOOKING FOR CERTIFICATION AGAINST ISO 9001?*
Call 1300 360 314
* Training with SAI Global or any other certification company does not guarantee certification.
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Whether you are looking for online or classroom training, SAI Global provides Health and Safety training that helps your organisation
reduce the overall level of risk.
We provide professional face to face Health and Safety training that is tailored both for individuals and companies. Our courses cover major standards such as AS/NZS 4801 and ISO 18001 and key risk areas including OHS/HSE Risk Management and Incident Investigation.
to view available courses and our range of online options.
16 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Work Health and Safety
WHS RISK MANAGEMENT Diploma
PUBLIC TRAINING Public price: $1,285* Time to complete: 2 days
ONLINE TRAINING Online price: $1,157* Duration: 3-4 hours
PURPOSE: This course aims to help people identify and understand the WHS risks in their workplace and give them the tools and framework to systematically manage them. Participants will be provided with practical WHS tools, information and WHS regulatory summaries.
LEARNING OUTCOMES: NOTE: This course contains post-course assessment requirements. • Describe how the risk management process of AS/NZS ISO Access to a workplace is required in order to complete these tasks. For 31000:2009 can be applied to WHS and its relationship to AS/ further information about post-course assessments refer to the SAI NZ 4801 Global Student Handbook; infostore.saiglobal.com • Identify common workplace hazards, including those covered by legislation, standards and codes of practice WHO SHOULD ATTEND? • Assess workplace hazards for risk This course is suited for people who have managerial responsibilities • Control workplace hazards using the hierarchy of controls and those who need to learn more about the WHS function. It is especially suited to people who are responsible for implementing, • Implement a risk management framework managing, monitoring and reviewing the performance of their • Understand the requirements of a WHS system conforming to organisation’s WHS Management systems and need further AS/NZS 4801 and identify any gaps in existing systems specialised knowledge in WHS. • Develop procedures and use tools for planning hazard identification, risk assessment and risk control within an ASSUMED PRIOR KNOWLEDGE: organisation. There are no entry requirements for this course. It is assumed that participants are employed in a WHS role and have access to an ACHIEVEMENT: organisation to conduct workplace-based assessment tasks. On successful completion of all formal assessments participants will receive: It is recommended that students wanting to complete the Diploma or STATEMENT OF ATTAINMENT Advanced Diploma of Work Health and Safety complete WHS Risk BSBRKG603: Prepare a Functional Analysis for an Management prior to other WHS modules. Organisation BSBWHS503 Contribute to the systematic management THIS COURSE IS PART OF THE LEARNING PATHWAY of WHS risk LEADING TO: BSBWHS504 Manage WHS hazards and risks BSBWHS509 Facilitate the development and use of hazard management tools • BSB51315 Diploma of Work Health and Safety BSBWHS603 Implement WHS risk management • BSB51615 Diploma of Quality Auditing • BSB60615 Advanced Diploma of Work Health and Safety
*GST exempt (accredited course).
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IMPLEMENTING A WHS MANAGEMENT SYSTEM Advanced Diploma
PUBLIC TRAINING Public price: $1,285* Time to complete: 2 days
ONLINE TRAINING ACHIEVEMENT: Online price: $1,165* On successful completion of all formal assessments participants will Duration: 9 hours receive:
PURPOSE: STATEMENT OF ATTAINMENT This course will provide participants with the skills and knowledge to BSBWHS601 Apply legislative frameworks for WHS be able to implement a well-functioning WHS Management System BSBWHS602 Facilitate WHS activities that meets all of the criteria from AS/NZ 4801. BSBWHS605 Develop, implement and maintain WHS management systems The framework for this course is based on the AS 4804 and the ISO BSBWHS502 Manage effective WHS consultation and 31000 standards. As well as taking into account the WHS ACT and participation processes Regulation and other relevant Acts and Codes. BSBWHS506 Contribute to developing, implementing and maintaining WHS management systems The methodology of this course will assist participants implement an BSBWHS507 Contribute to managing WHS information auditable system against AS/NZS 4801. systems Participants will be provided with practical WHS tools, information and guidance notes on the implementation of AS/NZS 4804 THIS COURSE IS PART OF THE LEARNING PATHWAY Occupational Health and Safety. LEADING TO: • BSB51315 Diploma of Work Health and Safety LEARNING OUTCOMES: • BSB51615 Diploma of Quality Auditing • Scan their immediate environment and determine their risk • BSB60615 Advanced Diploma of Work Health and Safety • Consult with their workgroup and strategise roles and WHO SHOULD ATTEND? responsibilities This course is suited to people who have managerial responsibilities • Link their risk to industry and legislative requirements and those who need to learn more about the WHS function. It is • Determine suitable workplace health and safety and risk especially suited to people who are responsible for implementing, management policy, procedures and initiatives to systematically managing, monitoring and reviewing the performance of their build an auditable system organisation’s WHS or OHS Management systems, and need further specialised knowledge in WHS. • Project manage an implementation plan and use a management review cycle to gauge success ASSUMED PRIOR KNOWLEDGE: • Determine suitable workplace health and safety and risk There are no entry requirements for this course. It is assumed that management policy, procedures and initiatives to systematically participants are employed in a WHS role and have access to an build an auditable system organisation to conduct workplace-based assessment tasks. • Project manage an implementation plan and use a management review cycle to gauge success It is recommended that this course is completed following completion of WHS Risk Management.
and for entry requirements. *GST inclusive.
18 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Work Health and Safety
EFFECTIVE WORKPLACE SAFETY LEARNING OUTCOMES: AND DESIGN • Apply ergonomic principles, processes and methods in the management of a range of WHS hazards and risks Advanced Diploma • Apply ISO 26800:2011 Ergonomics – General Approach, PUBLIC TRAINING Principles and Concepts Public price: $1,285* • Matching people and tasks through the application of safe design and ergonomic principles Time to complete: 2 days • Conduct a formal manual handling risk analysis in the workplace • Evaluate and apply the principles of design for safety in the ONLINE TRAINING workplace Online price: $1,157* • Understand a range of analysis tools for proactive and reactive Duration: 3 hours use in the design process
PURPOSE: ACHIEVEMENT: The purpose of this innovative course is to provide knowledge on the Upon successful completion of all formal assessments, participants processes of matching people and tasks, including design for safety. will receive:
ISO 26800:2011 Ergonomics – General Approach, Principles and STATEMENT OF ATTAINMENT Concepts, presents the general ergonomics approach that will be BSBWHS607 Apply ergonomics to manage WHS hazards and risks and concepts applicable to the design and evaluation of tasks, jobs, BSBWHS609 Advise on the application of safe design products, tools, equipment, systems, organisations, services, facilities principles to control WHS risks and environments, in order to make them compatible with the characteristics, the needs and values, and the abilities and limitations NOTE: This course contains post-course assessment requirements. of people. Access to a workplace is required in order to complete these tasks. For further information about post-course assessments refer to the SAI The course focuses on the ergonomics of human-system interaction Global Student Handbook; infostore.saiglobal.com with a particular focus on design around psychological welfare and risk management. It discusses issues such as stress and mental illness. THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO:
• BSB60615 Advanced Diploma of Work Health and Safety
WHO SHOULD ATTEND? This course is suited to people who have managerial responsibilities for WHS and OHS management systems. It is especially suited to people who are responsible for implementing, managing, monitoring and reviewing the performance of their organisation’s WHS or OHS Management systems, and need further specialised knowledge in ergonomics and design principles as they apply to WHS. .
ASSUMED PRIOR KNOWLEDGE: There are no entry requirements for this course. It is assumed that participants are employed in a WHS role and have access to an organisation to conduct workplace-based assessment tasks. It is recommended that this course is completed following completion of
our website for further details and for entry requirements.
*GST exempt (accredited course).
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 19 Work Health and Safety
INCIDENT INVESTIGATION AND DUE DILIGENCE Introductory
PUBLIC TRAINING Public price: $630* Time to complete: 1 day
ONLINE TRAINING Online price: $567* Duration: 3 hours
PURPOSE: The purpose of this course is to provide the participant with the knowledge and skills to investigate a WHS incident in the workplace and to apply principles of root cause analysis for corrective and ACHIEVEMENT: preventative actions. An action based case study forms the basis of On successful completion of all formal assessments participants will this essential course for all WHS managers and practitioners. receive: This course offers a blended learning approach and the participant will
be provided with practical WHS tools, information and standards prior STATEMENT OF ATTAINMENT BSBWHS505 Investigate WHS incidents to and during the course. BSBWHS410 Contribute to work-related health and safety measures and initiatives LEARNING OUTCOMES: • Describe the incident investigation process NOTE: This course contains post-course assessment requirements. Access to a workplace is required in order to complete these tasks. For • Differentiate between various causal factors or incidents further information about post-course assessments refer to the SAI including direct, contributing and root causes Global Student Handbook; infostore.saiglobal.com • Use effective questioning techniques during interviews to gain facts and information WHO SHOULD ATTEND? • Apply analytical techniques to identify the sequence of events This course is suited for people who participate in incident that result in incidents investigation processes in the workplace. • Apply methods of the root cause analysis methodology using a real incident scenario ASSUMED PRIOR KNOWLEDGE: • Understand the relationship between root causes, corrective There are no entry requirements for this course. It is assumed that actions and improvements in management systems. participants are employed in a WHS role and have access to an organisation to conduct workplace-based assessment tasks. THIS COURSE IS PART OF THE LEARNING PATHWAY Please note there are entry requirements for those applying to enter LEADING TO: BSB51312 Diploma of Work Health and Safety. Please refer to the • BSB51315 Diploma of Work Health and Safety Qualification Outline on our website for further details and for entry • BSB51615 Diploma of Quality Auditing requirements.
*GST inclusive.
20 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Work Health and Safety
AUDITING A WHS MANAGEMENT ACHIEVEMENT: SYSTEM Upon successful completion of all formal assessments, participants will receive: Diploma STATEMENT OF ATTAINMENT BSBWHS604 Evaluate the WHS performance of PUBLIC TRAINING organisations BSBWHS606 Conduct a WHS audit Public price: $1,285* Time to complete: 2 days EXEMPLAR GLOBAL – OH OHS management systems.
ONLINE TRAINING Please note: A strong working knowledge and/or experience of Online price: $1,165* working with AS/NZS 4801 and AS/NZS 4804 is desirable. Duration: 8-10 hours NOTE: This course contains post-course assessment requirements. Access to a workplace is required in order to complete these tasks. For PURPOSE: further information about post-course assessments refer to the SAI The purpose of this course is to provide the participant with the skills Global Student Handbook; infostore.saiglobal.com and knowledge to conduct an internal or external Work Health and Safety (WHS audit and to evaluate an organisation’s arrangements for identifying hazards, assessing and controlling risks, and monitoring WHO SHOULD ATTEND? and improving the effectiveness of the management of WHS. This course is suited to people who have managerial responsibilities for WHS and OHS management systems. It is especiallyd suite to people It will also provide the participant with knowledge of the applicable who are responsible for managing, monitoring and auditing the legislation for WHS (primarily WHS Act and Regulations), and also performance of their organisation’s WHS or OHS Management system awareness of Safety Management system standards including AS/ and need further specialised knowledge in the principles and practices NZS 4801, OHSAS 18001, SafetyMap, and industry specific of WHS auditing. It is ideally suited to WHS practitioners and who have accreditation or specification systems for WHS. been, or will become, involved in internal OHS assurance audits, second party (i.e. vendor) audits and/or third party audits. LEARNING OUTCOMES: • Plan, prepare and conduct a WHS audit of their organisation, ASSUMED PRIOR KNOWLEDGE: including developing the tools to gather WHS information and There are no entry requirements for this course. It is assumed that data and ensuring liaison with all relevant parties participants are employed in a WHS role and have access to an • Systematically examine a WHS Management System against organisation to conduct workplace-based assessment tasks. the audit criteria AS/NZS 4801 to determine conformance It is recommended that this course is completed following completion with planned arrangements and the effectiveness of the of WHS Risk Management and Implementing a WHS management organisation’s approaches to managing WHS System courses. Please refer to the qualification outline on our website • Audit and evaluate an organisation’s WHS performance for further details and for entry requirements. •Learn and apply risk management techniques to identifyWHS issues • Write a report to senior management about the results of an audit with clear conclusions and findings statements. THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO: FREE: A copy of the standard AS/NZS 4801:2001 • BSB60615 Advanced Diploma of Work Health and Safety • BSB51615 Diploma of Quality Auditing the course materials.
*GST exempt (accredited course).
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 21 Work Health and Safety
LEAD AUDITOR IN WHS ACHIEVEMENT: MANAGEMENT SYSTEMS Upon successful completion of all formal assessments, participants will receive: Diploma STATEMENT OF ATTAINMENT PUBLIC TRAINING BSBAUD501 Initiate a quality audit Public price: $2,885* BSBAUD503 Lead a quality audit BSBAUD504 Report on a quality audit Time to complete: 5 days BSBWHS604 Evaluate the WHS performance of organisations BSBWHS606 CONDUCT A WHS AUDIT ONLINE TRAINING CERTIFICATE OF ATTAINMENT Online price: $2,597* EXEMPLAR GLOBAL – AU Management systems auditing 20-24 hours Duration: EXEMPLAR GLOBAL – TL Leading management systems audit teams PURPOSE: EXEMPLAR GLOBAL – OH OHS MANAGEMENT SYSTEMS The purpose of this course is to provide the participant with the skills and knowledge to conduct internal and external Work Health and NOTE: This course contains post-course assessment requirements. Safety (WHS) audits and to evaluate an organisation’s arrangements Access to a workplace is required in order to complete these tasks. For for identifying hazards, assessing and controlling hazards, risks and further information about post-course assessments refer to the SAI monitoring and improving the effectiveness of WHS management. Global Student Handbook; infostore.saiglobal.com
It will also provide the participant with knowledge of the applicable legislation for WHS (primarily WHS Act and Regulation 2011), and WHO SHOULD ATTEND? also awareness of Safety Management system standards including This course is suited to people who have managerial responsibilities for WHS and OHS management systems. It is especially suited to people who are responsible for managing, monitoring and auditing the performance of their organisation’s WHS or OHS Management LEARNING OUTCOMES: system and need further specialised knowledge in the principles and • Plan, prepare and conduct a WHS audit of their organisation, practices of WHS auditing and who wish to gain accreditation as a including developing the tools to gather WHS information and Lead Auditor in OHS Management Systems with RABQSA. data and ensuring liaison with all relevant parties
• Systematically examine a WHS Management System against ASSUMED PRIOR KNOWLEDGE: the audit criteria AS/NZS 4801 to determine conformance There are no entry requirements for this course. It is assumed that with planned arrangements and the effectiveness of the participants are employed in a WHS role and have access in an organisation’s approaches to managing WHS organisation to conduct workplace-based assessment tasks. • Audit an organisation’s WHS performance It is recommended that this course is completed following completion •Learn and apply risk management techniques to identify WHS of WHS Risk Management and Implementing a WHS management issues • Reporting to senior management about the results with clear website for further details and for entry requirements. conclusions Please note: there are additional homework requirements in order to • Review auditee documentation complete the assessment tasks for this course. •Participate in developing audit schedules FREE: A copy of the standard AS/NZS 4801:2001 • Identify, gather, analyse and evaluate information
• Compile results and report findings the course materials. • Monitor and review audit systems and activities
*GST inclusive.
22 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Work Health and Safety
THIS COURSE IS PART OF THE LEARNING PATHWAY The course is intended to enable participants working with an existing LEADING TO: safety management system based on AS/NZS 4801:2001 to: • BSB60615 Advanced Diploma of Work Health and Safety • Understand the similarities and differences between the two • BSB51615 Diploma of Quality Auditing Standards • Understand what they need to do to transition an existing safety management system to ISO 45001 • Understand the proposed implementation timeframe for ISO FREQUENTLY ASKED QUESTIONS: 45001 and the impact on certified organisations Q: I have already completed the SAI Global Lead Auditor COURSE OUTLINE: days in OHS to qualify for the units of competency toward the This course covers the following topics: BSB60615 Advanced Diploma of Work Health And Safety? •Overview of the revision to the standard A: • High level structure – an explanation of how Annex SL affects course assessments you will qualify for the two core units of occupational health and safety management systems and the competency for the Advanced Diploma. So you only need to do impact of “the high level structure” the 2 day course “Auditing a WHS Management System”. • In depth review of each of the new sections of the standard and Q: its interpretation, together with a comparison with the previous version of the standard the BSB60615 Advanced Diploma of Work Health and Safety? LEARNING OUTCOMES: A: Yes. You will need to complete the either the 2 Day Auditing A WHS Management System OR the 5 Day Lead Auditor in • Understand the similarities and differences between the AS/NZS WHS/ OHS Management Systems course. 4801:2001 and ISO 45001 • Understand what they need to do to transition an existing safety management system to ISO 45001 • Understand the proposed implementation timeframe for ISO 45001 and the impact on certified organisations
ACHIEVEMENT: PREPARING FOR THE ISO/DIS 45001 Upon completion you will receive a Statement of Attendance. MIGRATION FROM AS/NZS 4801
NOTE THAT THIS COURSE CONTENT IS CURRENTLY BASED ON WHO SHOULD ATTEND? THE ISO/DIS 45001 AND WILL BE UPDATED AS SOON AS THE • Senior Management FDIS IS AVAILABLE. • Those responsible for the migration of their organisation’s OHS PUBLIC TRAINING Management System to meet the new requirements Public price: $654.50* • Those considering implementing a new Occupational Health and Safety Management system Time to complete: 1 day • AS/NZS 4801 auditors and OHS practitioners • Management representatives PURPOSE: • Operations personnel This one-day course provides advance information on the • Trainers and consultants requirements of ISO 45001
There are no prerequisites for this course but to gain maximum benefit, attendees should already be familiar with the AS/NZS 4801 standard.
*GST exempt (accredited course).
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PREPARING FOR THE ISO/DIS 45001 ACHIEVEMENT: MIGRATION FROM OHSAS 18001 Upon completion you will receive a Statement of Attendance.
NOTE THAT THIS COURSE CONTENT IS CURRENTLY BASED ON THE ISO/DIS 45001 AND WILL BE UPDATED AS SOON AS THE WHO SHOULD ATTEND? FDIS IS AVAILABLE. • Senior Management • Those responsible for the migration of their organisation’s OHS PUBLIC TRAINING Management System to meet the new requirements Public price: $654.50* • Those considering implementing a new Occupational Health and Time to complete: 1 day Safety Management system • 18001 auditors and OHS practitioners
PURPOSE: • Management representatives This one-day course provides advance information on • Operations personnel the requirements of ISO 45001. • Trainers and consultants The course is intended to enable participants working with an existing safety management system based on OHSAS 18001:2007 to: There are no prerequisites for this course but to gain maximum benefit, attendees should already be familiar with the ISO 18001 standard. • Understand the similarities and differences between the two Standards
• Understand what they need to do to transition an existing safety management system to ISO 45001
• Understand the proposed implementation timeframe for ISO 45001 and the impact on Certified Organisations
COURSE OUTLINE: This course covers the following topics:
•Overview of the revision to the standard • High level structure – an explanation of how Annex SL affects occupational health and safety management systems and the impact of “the high level structure” • In depth review of each of the new sections of the standard and its interpretation, together with a comparison with the previous version of the standard • Improvement
LEARNING OUTCOMES: • Understand the intent and requirements of ISO 45001
• Understand the similarities and differences between the OHSAS 18001:2007 and ISO 45001 • Understand what they need to do to transition an existing safety management system to ISO 45001 • Understand the proposed implementation timeframe for ISO 45001 and the impact on Certified Organisations
*GST exempt (accredited course).
24 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Work Health and Safety
On Demand Courses PURPOSE: Identify the risk management fundamentals within the job safety analysis process and gain insight into your statutory obligations. INTRODUCTION TO OHS & WHS ISSUES Analyse each step in the process, identify applicable hazards and AND CONCEPTS devise controls to protect both the workers involved and the company Duration: 1 day from being prosecuted.
Inroductory LEARNING OUTCOMES: Upon successful completion of this course, participants should be able Compare the similarities and differences between State, Territory to: and Commonwealth OHS and WHS laws, identifying best practice resources where applicable. Obtain the information needed for • Identify who needs to be involved and consulted in the owners, employers and contractors to meet their responsibilities and development of a job safety analysis to ensure work is performed safely and according to the health and safety legislation of their relevant jurisdictions. • Plan, monitor and review the process for developing a job safety analysis • Understand the steps taken to complete and document a job JOB SAFETY ANALYSIS • Prepare an easily understood job safety analysis incorporating a risk assessment methodology Duration: HALF DAY
Diploma WHO SHOULD ATTEND? This course is ideal for WHS professionals, HSE representatives, product managers, employees and PCBU’s with WHS responsibilities.
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 25 Work Health and Safety
WHS Management Systems
BSB51615 DIPLOMA OF QUALITY AUDITING
Choose From: Lead Auditor In Work Health Integrated and Safety Management Governance, Management Systems Leadership Systems Risk and Or (Available face-to-face or online) Compliance WHS Risk Management (Available face-to-face or online)
BSB51315 DIPLOMA OF WORK HEALTH AND SAFETY
WHS Risk Management Implementing AWHS Incident Investigation and Due Diligence (Available face-to-face or online) Management System (Available face-to-face or online) (Available face-to-face or online)
BSB60615 ADVANCED DIPLOMA OF WORK HEALTH AND SAFETY
Choose From: Choose From:
Lead Auditor In Work Effective Workplace Health and Safety Safety & Design Management Systems (Available face-to-face or online) WHS Risk Management Implementing AWHS (Available face-to-face Management System or online) (Available face-to-face or online) Or (Available face-to-face or Or online) Advanced Systems Leadership Auditing AWHS Management System Or (Available face-to-face or online) Compliance Program Design & Management
LOOKING TO ACHIEVE CERTIFICATION?
Once you have completed training and successfully implemented you r AS/NZS 4801 OHS Management System against a Standard, contact Australia’s leading certification body, SAI Global. Call 1300 360 314.
Quality ISO 9001
26 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Food Safety Training
SAI Global is Australia’s foremost food safety training provider. SAI Global continues to excel as the proud chosen partner of the Coles Quality Academy, a trusted provider of WQA v8 (Woolworths Quality Assurance) training, and the only provider in the region for SQF implementation.
Accessing trainers with a wealth of food industry experience, we provide training solutions ranging from introductory HACCP courses through to specialised food safety auditing. As leaders in food safety, SAI Global is also the conveners of the Australian HACCP Conference – the nation’s premier and most established food safety event.
On successful completion of food safety courses, learners are issued with statements of attainment by SAI Global. All course administration including invoicing and customer service for food safety courses are managed by SAI Global.
IN-HOUSE TRAINING
Our entire suite of food safety courses can be delivered at your premises.
- Train a group of employees - Tailor information to your business - Save money - Share learning
Email [email protected] for your no-obligation quote on in-house training today.
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 2927 Food Safety Training
INTRODUCTION TO FOOD SAFETY & WHO SHOULD ATTEND? HACCP AWARENESS (FOOD SAFETY This course is ideal for all levels in the food industry, from senior management and business owners or supervisors, to shop- SUPERVISOR TRAINING**) floor food handlers. It is also beneficial for those who play a role in Introductory the maintenance of a HACCP plan, but don't need technical detail to carry out their responsibilities. PUBLIC TRAINING Price: $545* Time to complete: 1 Day PRINCIPLES & APPLICATIONS OF HACCP FOR PRODUCE PURPOSE: Specialist This is the ideal beginner’s course in food safety. It is designed to give a general introduction to the seven principles of the HACCP system, PUBLIC TRAINING and incorporates the content of Good Manufacturing Practices (GMP) Price: $1,125* and FSANZ legislation and the importance of compliance. Time to complete: 2 Days
COURSE OUTLINE: • Principles of food safety and food safety hazards PURPOSE: • HACCP Principles (in brief) This course is designed to provide growers and packers with a practical understanding of the HACCP methodology and how to use it within •Food safety legislation their own properties. This course meets the formal HACCP training • Prerequisite programs requirements of Woolworths WQA, SQF, and Coles brand suppliers. Understand the basic concept of a Management System. LEARNING OUTCOMES: COURSE OUTLINE: • Have an awareness of the regulatory environment in the food industry •Food safety and food quality • Be aware of typical food safety hazards • Food legislation • Identify the components of a Food Safety Program • Content of food safety programs • Introduce the role of HACCP in the development of a Food • Development of prerequisite programs Safety Program •Food safety hazards ACHIEVEMENT: • How to develop HACCP plans based on the International Codex Upon successful completion of all formal assessments, participants Guidelines will receive (per relevance to their industry): LEARNING OUTCOMES: STATEMENT OF ATTAINMENT • Provides an introduction to the requirements of a Food Safety FOOD PROCESSING: Program FDFFS1001A Follow work procedures to maintain food safet y • Provides understanding of the principles of HACCP FDFPH1001A Follow work procedures to maintain Good Manufacturing Practice • Provides key skills in the development of a HACCP plan using FDFFS2001A Implement the food safety program and the Codex HACCP Guidelines procedures ACHIEVEMENT: Students are able to attain the following units on application. Upon successful completion of all formal assessments, participants RETAIL: will receive: SIRRFSA001 Handle food safely in a retail environment HOSPITALITY: SITXFSA101 Use hygienic practices for food safety STATEMENT OF ATTAINMENT SITXFSA201 Participate in safe food handling practices FDFFS5001A - Develop a HACCP based food safety plan FDFTEC3001A Participate in a HACCP team * GST exempt (accredited course). This course also contributes to the Food Science education **SAI Global Food Safety Supervisor Training satisfies the requirements for a trained FSS and is recognised in Victoria and Queensland. Other States may have specific training requirements for Level 4 Auditors within the Exemplar Global requirements. National Food Safety Auditor (NFSA) scheme. 2830 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Food Safety Training
WHO SHOULD ATTEND? • Module 8: Monitoring This course is ideal for food industry personnel working with fresh • produce in production, farmers, R&D, quality assurance/quality • Module 10: Documentation and records control, business owners or management who need to obtain a practical understanding of HACCP methodology and how to use it LEARNING OUTCOMES: within their business. • Understand the requirements of a Food Safety Program • Understand the principles of HACCP • Develop a HACCP plan using the Codex HACCP Guidelines • Demonstrate a practical understanding of Hazard Analysis C PRINCIPLES & APPLICATIONS OF HACCP ritical Control Point (HACCP) • Classify the main food safety hazards associated with food Introductory • Evaluate and classify food safety hazards PUBLIC TRAINING • Develop and implement a HACCP system into an organisation Price: $1,325* ACHIEVEMENT: Time to complete: 3 Days Upon successful completion of all formal assessments, participants will receive: ONLINE TRAINING STATEMENT OF ATTAINMENT Price: $1,280* FOOD PROCESSING: FDFFS2001A Implement the food safety program and Duration: 8 hours procedures PURPOSE: FDFFS5001A - Develop a HACCP based food safety plan FDFTEC3001A Participate in a HACCP team Gain a practical understanding of HACCP, and learn how to develop and implement a HACCP system to meet customer and regulatory This course contributes to the Food Science education requirements requirements. This course meets the formal HACCP training for Level 4 Auditors within the Exemplar Global National Food Safety requirements of Woolworths WQA, SQF, BRC, Coles supplier Auditor (NFSA) scheme. This course is also part of the learning requirements - food and other customer standards. pathway leading to the SAI Global 10140NAT Diploma of Food Safety Quality Assurance Management. COURSE OUTLINE
• FSANZ Food Safety Standards WHO SHOULD ATTEND? • Content of Food Safety Programs Ideal for food industry professionals in production, R&D, quality assurance/control, business owners or management who need to • Development of prerequisite programs: food safety hazards understand and apply HACCP. • How to develop HACCP plans based on the international Codex HACCP Guidelines
The online course consists of 10 modules:
• Module 1: Food Safety and Food Quality • Module 2: Regional Food Safety Standards (Regional) • Module 3: Food Safety Programs • Module 4: Pre-requisite programs • Module 5: HACCP • Module 6: Hazard Analysis • Module 7: Critical Control Points
*GST exempt (accredited course).
30 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 29 Food Safety Training
HACCP REFRESHER and be able to state the primary objective and key concepts of HACCP Specialist • Identify general food safety system requirements
PUBLIC TRAINING • Describe the steps and principles used in developing a HACCP system Price: $555* Time to complete: 1 Day • Describe the purpose and importance of each principle • List potential hazards and sources of contamination
ONLINE TRAINING • Identify the components of a documented and implemented HACCP system Price: $324.50* Duration: 2-2.5 hours ACHIEVEMENT: Upon successful completion of all formal assessments, participants Duration: 3 days will receive:
PURPOSE: STATEMENT OF ATTAINMENT Refresh your understanding of the Codex HACCP Principles and how FDFTEC3001A Participate in a HACCP team they are applied to the development and review of a HACCP plan. This course meets Coles HACCP refresher training requirements. This course also contributes to the Food Science education requirements for Level 4 Auditors within the Exemplar Global COURSE OUTLINE: National Food Safety Auditor (NFSA) scheme. This course is ideal for: WHO SHOULD ATTEND? • Review of hazards and control measures This course is ideal for food industry professionals working in • Undertaking a hazard analysis manufacturing, with fresh produce, R&D, quality assurance/quality control, business owners or management who need to obtain a • practical understanding of HACCP methodology and how to use it • within their business. The online course consists of the following modules: ASSUMED PRIOR KNOWLEDGE: • Introduction to HACCP Participants must have successfully completed a recognised two or • Prerequisite Support Programs three day HACCP course in the last 5 years. • PreliminaryHazard Analysis Steps in Developing a HACCP System
• Critical Control Points • Critical Limits and Monitoring
•
• Documentation and Record
LEARNING OUTCOMES:
• Have an awareness of the regulatory requirements in Australia • Identify and distinguish between microbial, physical, and quality hazards to products and consumers •Follow the 12 steps used in developing a HACCP plan, review process flow charts, review HACCP plans and HACCP audit table
• Recognise the need for and importance of HACCP Principles
*GST exempt (accredited course).
3032 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Food Safety Training
THREAT ASSESSMENT AND CRITICAL receive a Statement of Attendance. CONTROL POINT ASSUMED PRIOR KNOWLEDGE: Introductory This course DOES NOT HAVE pre-requisite units for entry. This course is suitable for food industry management and personnel. A PUBLIC TRAINING good working knowledge of HACCP and risk management principles Price: $621.50* Time to complete: 1 Day QUALITY ASSURANCE AND FOOD SAFETY ONLINE TRAINING MANAGEMENT Price: $280.50* Diploma Duration: 90 minutes PUBLIC TRAINING PURPOSE: Price: $1,360* This course provides the appropriate knowledge and skills required Time to complete: 3 Days to develop and implement a Threat Assessment Critical Control Point (TACCP) study. There are three case studies which highlight the potential threats that may occur to an organisation and a ONLINE TRAINING series of in class exercises which will assist in the development and Price: $1,224* implementation of a TACCP study. Duration: 8 hours, excluding assessments. This course can lead to attainment of the SAI Global 10140NAT COURSE OUTLINE: Diploma of Food Safety Quality Assurance Management. This course covers the following topics:
• Introduction to Threat Assessment and Critical Control Point PURPOSE: • Conducting a TACCP study This course provides the skills required to be an effective Quality Assurance Manager in the food industry. The course focuses on the • Conducting a threat assessment core compliance, leadership, risk management and management • Other considerations for TACCP knowledge and skill requirements for quality assurance professionals • to assist with implementing the Food Safety or HACCP program. framework COURSE OUTLINE: LEARNING OUTCOMES: This course covers the following topics: Upon completion of this course, participants should be able to: • Identifying legal and customer requirements: Managing legal • Understand the difference between HACCP, TACCP and compliance VACCP • Maintaining customer focus • Recognise the different types of threats (economically or • Developing a process approach ideologically motivated) • Core skills leadership • Classify the different types of aggressors and develop either • Managing risk a vulnerability or threat assessment study using the TACCP framework. • Process control WHO SHOULD ATTEND? • Managing food safety and quality systems This course is ideal for Food Safety Managers, Risk and Compliance •Food safety program management Managers, Business Owners, selected team members and • Making food safety and quality systems work specialists (HR, IT, security personnel etc.) who work in the food • industry and wish to conduct a raw material vulnerability or threat assessment study using the TACCP framework. • Planning resources and budgets • Management reporting and effective communication ACHIEVEMENT: This is a non-accredited course. On completion participants will
*GST inclusive.
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 31 Food Safety Training
• Planning resources and budgets As an integral part of the regulatory and customer Standards, BRC, ISO22000, WQA and SQF 2000 is that the allergens are controlled • Management reporting and effective communication in the manufacturing environment and where allergens are present LEARNING OUTCOMES : that they are clearly labelled on the finished product. This course is designed to provide information on food allergies and intolerances Upon successful completion of this course, participants should be able to: and how they can be managed in a food manufacturing context. • Demonstrate a sound understanding of the effective management of Food Safety and Quality Assurance Management systems Voluntary Incidental Trace Allergen Labelling (VITAL) is a tool which systematically describes the steps required to be followed to • Identify and understand the roles and responsibilities of Quality determine if a precautionary cross contact statement is required. The Assurance staff within a food business and their role in the food new Online VITAL tool aims to address the misuse and abuse of the safety management system term “may contain” on packaged food labels. This course provides a ACHIEVEMENT : step-by-step guide on how to use the VITAL tool. Upon successful completion of all formal course assessments, including a post course assessment, participants will receive: COURSE OUTLINE: This course is structured so that it provides participants with a better STATEMENT OF ATTAINMENT understanding of food allergy, allergen labelling, allergen management and allergen analysis in addition to meeting the FDFFST5030A - Develop, manage and maintain quality systems for food processing competency requirements for the VITAL Program. This course provides: BSBCOM502 Evaluate and review compliance. • A practical approach to integrating the VITAL program into an NOTE: This course contains post-course assessment requirements. allergen management plan Access to a workplace is required in order to complete these tasks. For • An interactive component incorporated throughout the package further information about post-course assessments refer to the SAI Global Student Handbook; infostore.saiglobal.com • Opportunity to use VITAL Online, the web based version of the VITAL calculator WHO SHOULD ATTEND? • A range of practical examples This course is ideal for Quality Assurance Managers, QA Co- • Opportunity for group discussion ordinators, Production Managers, food safety professionals and those wishing to gain professional development skills to enable them to LEARNING OUTCOMES: move into a quality assurance management role. • Understanding allergens ASSUMED PRIOR KNOWLEDGE: • Legislative and legal requirements There are no entry requirements or pre-requisite units for this course. • Using hazard analysis to identify allergens It is recommended that the participants have an understanding of • Allergen management strategies HACCP and Internal Auditing and have experience in HACCP and Quality Assurance Management Systems. Access to a workplace is • Gain an understanding of the VITAL tool, its origins, the required for the completion of post course assessment activities. • Know how to use the VITAL tool to determine whether the presence of trace allergens should be declared and its legal impact
ALLERGEN MANAGEMENT AND VITAL ACHIEVEMENT: Specialist Completion is issued.
PUBLIC TRAINING WHO SHOULD ATTEND? Price: $698.50* Those working in QA management, engineering, production and R&D Time to complete: 1 Day management roles and those responsible for label development in food industries where allergen cross contact can be an issue. It is advisable that attendees have an understanding of HACCP. PURPOSE : PREREQUISITES: Gain an understanding of allergens and learn to control them in the manufacturing environment. This course also explains the new online It would be an advantage for course attendees to have an VITAL tool calculator and how to use it. understanding of the hazard analysis and risk assessment processes.
*GST exempt (accredited course). Please bring a laptop with you to this course.
32 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Food Safety Training
LEAD FOOD SAFETY AUDITOR The units of competency marked* are also available for students Advanced completing this course following successful completion of the optional post course assessment. These units count towards the BSB51615 PUBLIC TRAINING Diploma of Quality Auditing. Price: $2,660* BSBAUD501B Initiate a quality audit Time to complete: 5 Days BSBAUD503B Lead a quality audit BSBAUD504B Report on a quality audit This course can lead to attainment of the SAI Global 10140NAT BSBAUD402B Participate in a quality audit Diploma of Food Safety Quality Assurance Management. CERTIFICATE OF ATTAINMENT EXEMPLAR GLOBAL AU Auditing management systems PURPOSE: EXEMPLAR GLOBAL TL Leading management systems Audit This course covers the underpinning knowledge of food safety and Teams regulatory Standards required by food safety auditors. It presents EXEMPLAR GLOBAL FS Food safety management systems the methodology in accordance with the requirements of ISO EXEMPLAR GLOBAL NFS1 Assess compliance with food 19011 ensuring that audits are planned, conducted, reported and safety programs documented in a systematic and thorough manner. It is presented EXEMPLAR GLOBAL NFS2 Communicate food safety audits by experienced Lead Food Safety Auditors. This course meets the EXEMPLAR GLOBAL NFS3 Conduct food safety audits * EXEMPLAR GLOBAL NFS4 Identify, evaluate and control food safety hazards International for that purpose. WHO SHOULD ATTEND? COURSE OUTLINE: Those who wish to become registered food safety auditors or wish • Food legislation to thoroughly understand the external audit process to improve their • HACCP support programs • Customer requirements undertaking supplier audits. •Types of auditing and quality assurance Access to a workplace is required in order to be able to complete the • Principles of auditing and conducting audits “optional” post-course assessment. •Food safety programs ASSUMED PRIOR KNOWLEDGE: LEARNING OUTCOMES: Participants should have at least two years’ experience in food • Understand the regulatory environment in which auditors have manufacturing or equivalent, at least two years’ experience in to operate and the process for achieving recognition as a food quality assurance/quality control function in the food industry and safety auditor knowledge of HACCP via at least a two day training course. It is also recommended that participants have attained the FDFFS3001A • Understanding of the requirements of food safety Standards in competency.
food safety auditing
ACHIEVEMENT: Upon successful completion of all formal assessments, participants will receive:
STATEMENT OF ATTAINMENT FDFAU4001A Assess compliance with food safety programs FDFAU4002A Communicate and negotiate to conduct food safety audits FDFAU4003A Conduct food safety audits* FDFAU4004A Identify, evaluate and control food safety hazards FDFTEC4003A Control food contamination and spoilage
*GST exempt (accredited course).
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 33 Food Safety Training
INTERNAL FOOD SAFETY AUDITOR ACHIEVEMENT: Upon successful completion of all formal assessments, participants Specialist will receive:
PUBLIC TRAINING STATEMENT OF ATTAINMENT Price: $1,125* FDFAU4001A Assess compliance with food safety programs BSBAUD402 Participate in a Quality Audit Time to complete: 2 Days CERTIFICATE OF ATTAINMENT ONLINE TRAINING EXEMPLAR GLOBAL AU Auditing management systems Price: $1,015* Duration: 4-6 hours (excluding assessments)
This course can lead to attainment of the SAI Global 10140NAT WHO SHOULD ATTEND? Diploma of Food Safety Quality Assurance Management. This course is ideal for food industry personnel intending to become involved in the internal audit process for the maintenance and PURPOSE : improvement of their food safety program. The purpose of this course is to provide you with the knowledge and skills required to conduct an internal food safety audit against any GFSI-approved food safety standard. ASSUMED PRIOR KNOWLEDGE: There are no prerequisites for this course. COURSE OUTLINE: This course covers the following topics:
• Course Introduction • Introduction to Food Safety • Introduction to Food Safety Audits • Planning and Preparing for an Audit •Performing an Audit • Concluding the Audit • Best Practices • Course Summary
LEARNING OUTCOMES: Upon successful completion of this course, participants should be able to:
• Describe how internal food safety audits contribute to the maintenance and improvement of Food Safety Management Systems • Identify the key elements of audit schedules and audit plans •Develop an audit checklist • Conduct an internal food safety audit and gather objective evidence • Classify non-conformities as Major, Minor, Critical or Opportunity for improvement •Develop an Audit Report • Identify the best practices for ensuring your internal audits are a success
*GST exempt (accredited course).
34 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Food Safety Training
IMPLEMENTING SQF SYSTEMS FOOD MICROBIOLOGY FOR NON- LICENSED SQF TRAINING CENTRE MICROBIOLOGISTS
Specialist Specialist
PUBLIC TRAINING PUBLIC TRAINING Price: $1,127.50* Price: $577.50* Time to complete: 2 Days Time to complete: 1 Day
PURPOSE: PURPOSE: Gain an understanding of the SQF Code and how to implement the Gain an understanding of basic microbiology with a food safety focus. code into your business. This course will provide participants with This course will give you the necessary skills to interpret your lab reports and make informed decisions based on these results.
COURSE OUTLINE: COURSE OUTLINE: • • Implementing SQF Systems sources • Quality, customers & the cost of quality •Types of foods and food processes where micro-organisms and • Outline of the SQF Program pathogens are likely to occur • The SQF Code • Examples of food borne outbreaks •Fundamental requirements • Microbial sampling and test methods • Prerequisite programs • Microbial standards and criteria • SQF Food Safety Plan • Interpretation of microbial test results • SQF Food Quality Plan LEARNING OUTCOMES: • • Gain an understanding of micro-organisms and how to identify • SQF audit checklist them LEARNING OUTCOMES: • Gain an understanding of pathogens and the potential risks • Understand the SQF Code associated microbes in food • Create a knowledge base to facilitate the successful • Gain an understanding of microbiological standards and how to implementation of an SQF system test for microbes in food, including sampling techniques and reading of lab reports • Show how a HACCP based approach manages food safety and quality hazards in an operation ACHIEVEMENT: An optional exam is available following the SQF course via the SQF The Assessment component is optional. web site. Exam fee US$50. SQFI website; This course contributes to the Food Science education requirements http://www.sqfi.com/ training-centers/online-exams/ for Level 4 Auditors within the Exemplar Global National Food Safety WHO SHOULD ATTEND? Auditor (NFSA) scheme. This course is ideal for those who are responsible for maintaining SQF WHO SHOULD ATTEND? This course is ideal for personnel who need a basic introduction to Standard. microbiology to enable them to gain a better understanding of food borne pathogens and their impact on food safety. ASSUMED PRIOR KNOWLEDGE: Prior attendance at a two or three day HACCP course is recommended.
*GST inclusive.
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 35 Food Safety Training
FOOD LEGISLATION & LABELLING On Demand Courses Specialist BRC AUDITOR CONVERSION COURSE PUBLIC TRAINING FROM ISSUE 6 TO ISSUE 7 Price: $1,020* Duration: 2 days Time to complete: 2 Days PURPOSE:
This course can lead to attainment of the SAI Global 10140NAT To ensure that prospective auditors of the BRC Global Standard for Diploma of Food Safety Quality Assurance Management. Food Safety (Issue 7) have an in-depth and practical understanding of the format and requirements of the Standard, the protocol for the audit and actions following the audit. PURPOSE:
Gain an understanding and working knowledge of all Australian TARGET AUDIENCE: legislation that applies to the food industry. The course is aimed at current auditors of the BRC Food Standard for Food Safety Issue 6, who need to become familiar with Issue 7 of the COURSE OUTLINE: Standard, and update their knowledge of BRC protocol. • Understanding the food industry Standards • Who is responsible for enforcement of this legislation in oury State? UNDERSTANDING WOOLWORTHS WQA • The Food Standards Code - Chapters 1-4, including a V8 comprehensive coverage of the labelling laws, processing Duration: 2 days requirements, product category requirements and Food Safety Specialist Standard requirements • Competition and Consumer Act - applicable to food PURPOSE: • Other relevant Standards such as weights and measures This course is designed to provide an understanding of the intent LEARNING OUTCOMES: of the Woolworths Quality Assurance Standard WQA Version 8. Using exercises and examples throughout this course will provide • Understand the role of regulatory authorities in the participants with a practical knowledge of the content of the Standard interpretation & enforcement of food related legislation to enable the development or revision of the organisation’s Quality • Understand the food legislative requirements both current and Management System, implementation of requisite practices and future demonstrate compliance with WQA v8. • Understand the food legislative labelling requirements as applies to packaged and unpackaged food products and the LEARNING OUTCOMES: ability to review your labels to meet these requirements Upon successful completion of this course, participants should be able to: • Describe the intent of WQA v8 and its requirements ACHIEVEMENT: • Demonstrate a knowledge of the requirements of a WQA Upon successful completion of all formal assessments, participants Quality Management System will receive: • Understand the guidance and assistance available when STATEMENT OF ATTAINMENT developing a WQA Quality Management System FDFTEC4006A Apply an understanding of • Understand the elements of the standard and how these legal requirements of food production elements apply to their business/operations WHO SHOULD ATTEND? • Identify “What good looks like” This course is ideal for food industry personnel who are responsible • Determine and apply the criteria for high risk and high care for creating or reviewing labels; for those who need to understand products food legislation to meet regulatory requirements and for auditors, to • Define the intent and scope of 6 month "factory focus gain knowledge of food regulations in Australia. audits"
*GST exempt (accredited course).
36 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Food Safety Training
WHO SHOULD ATTEND? COURSE OUTLINE This course is intended for food industry personnel working with This course is structured so that it provides an introduction to current and potential Woolworths’ vendors who require a practical allergens and the VITAL calculator. It does not provide participants understanding of the WQA requirement and how it applies to their with recognised training in the VITAL calculator. The course provides organisation. information on: • Unexpected Allergens in Food This course is ideally suited to the following: • Allergen Control Plan • Quality Assurance Managers – who are responsible for • Methods of Allergen Testing the successful implementation, compliance and ongoing management of the WQA standard • Introduction to VITAL and Allergen Labelling • Operations Managers – who are responsible for ensuring LEARNING OUTCOMES: compliance to the standard through management of systems Upon completion of this course, participants will be able to: and personnel • Describe the consequences of consuming food containing allergens • WQA Auditors - who are responsible for assessing the • Understand why proper allergen management of food products effectiveness of management systems to determine if is crucial organisations are meeting the requirements of the WQA standard • Describe the regulatory requirements for handling allergens in food products ASSUMED PRIOR KNOWLEDGE: • Understand the various considerations in handling food Understanding of the Application of Codex HACCP Principles. A copy products containing allergens of the WQA Standard version 8 is required. This is available online • Develop an Allergen Control Plan and take related measures to from: www.wowlink.com.au in the Topic Centre; WQA Standards Version 08. manage allergens effectively ACHIEVEMENT:
ACHIEVEMENT : printed online. Participants who attend this course in its entirety will receive a WHO SHOULD ATTEND? There is an in optional 40 minute class assessment at the completion This course is ideal for food industry personnel who are responsible of the course, consisting of multiple choice, true or false and short for creating or reviewing labels; for those who need to understand answer questions. food legislation to meet regulatory requirements and for auditors, to Participants who choose to undertake this assessment will receive a gain knowledge of food regulations in Australia. Certificate of Attainment. PREREQUISITES: There are no prerequisites for this course. We do advise the completion of other food safety courses such as Traceability and Shelf Food Safety - Online Life Validation, for a more complete understanding of food safety in the work place. Training Only ONLINE ROOT CAUSE ANALYSIS ONLINE ALLERGEN MANAGEMENT ONLINE TRAINING ONLINE TRAINING Price: $550* Price: $280.50* Duration: 1-1.5 hours Duration: 90 minutes PURPOSE: PURPOSE: This course is most relevant to persons who work in QA Build on your existing food safety skills and learn to effectively identify management, engineering, production and R&D management roles, and analyse different problems that could occur in the food industry. and whom are responsible for label development in food industries Gain an understanding of the tools used for root cause analysis where allergen cross contact can be an issue. and how to implement corrective and preventive measures for the
*GST inclusive.
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 37 Food Safety Training
COURSE OUTLINE: COURSE OUTLINE: Root Cause Analysis contains three modules: This course covers three modules: • The essentials of Root Cause Analysis and its process Foreign objects: Outlines the foreign objects found in food, a preview • How to investigate the root cause and the two basic tools used of the Australian Food Safety recall statistics and a list of the risks to conduct a Root Cause Analysis associated with foreign objects in food. • Different ways of implementing corrective and preventive Control Strategies: Covers a few operational control measures that measures for the identified root cause of the problem will help prevent the presence of foreign objects in your food products. Removal Methods: Covers the different types of automated methods keeping. used to detect and identify foreign objects in your food products.
LEARNING OUTCOMES: LEARNING OUTCOMES: Upon successful completion of this course, participants should be able to: Upon successful completion of this course, participants should be able to: • Explain the basics of the Root Cause Analysis process • Explain what foreign objects are in food, where they come from and what impact this has for food manufacturers in Australia • causes of problems • Understand preventative measures and good manufacturing practices as a means of minimising foreign object contamination • Describe the process steps to analyse and investigate the root cause • Describe the defect removal methods used to prevent the • Explain the tools used to conduct the Root Cause Analysis occurrence of foreign objects in your food products • Describe the process to create and implement corrective and • Explain the importance of correct calibration and validation
• Identify the appropriate practices for monitoring, verifying and WHO SHOULD ATTEND? recording of corrective actions This course is designed for food industry personnel involved in a ACHIEVEMENT : HACCP team, QA management and auditors responsible for auditing the integrity and accuracy of detection devices and Upon successful completion of all formal assessments, participants separators. will receive:
STATEMENT OF ATTAINMENT ONLINE TRACEABILITY MSS40208 Undertake root cause analysis ONLINE TRAINING
WHO SHOULD ATTEND? Price: $280.50* This course is designed for food industry personnel involved in a Duration: 90 minutes HACCP team, QA management and those personnel responsible for PURPOSE: incident investigation and audits. Build on your existing food safety skills and learn how to effectively conduct and perform a forward and backward trace. ONLINE IMPLEMENTING FOREIGN BODY Traceability procedures are a mandatory requirement of all food safety CONTROLS quality assurance standards. This is to ensure that a food business can identify and control all incoming goods and services that may have ONLINE TRAINING an impact on food safety and quality, and to ensure that all product is Price: $280.50* traceable throughout the food chain.
Duration: 1.5 hours COURSE OUTLINE : PURPOSE: • Basics of Traceability Learn about foreign detection devices and how the equipment works. • Standards for Traceability Gain an understanding of the types of foreign objects found in food • Requirements for Traceability and practical ways to minimise your risk. Learn about effective control strategies and removal methods that you can apply in your workplace. • Use of Traceability
*GST inclusive.
38 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Food Safety Training
LEARNING OUTCOMES : LEARNING OUTCOMES: • Upon successful completion of this course, participants should be able to: • Describe the regulatory requirements associated with • Understand the necessity for proper pest control in the food traceability industry • Describe the requirements of a good traceability system • Understand the relevant regulatory framework addressing pest •Perform a forward and backward trace control • Understand the considerations for setting up a pest control WHO SHOULD ATTEND? program This course is designed for food industry personnel with responsibility for food safety and quality management. • Understand the pre-requisites for setting up a pest control program ASSUMED PRIOR KNOWLEDGE: • List the common pests to guard against and understand the There are no entry requirements for this course, although we do also hazards they pose advise the completion of other food safety courses such as Allergens and Shelf Life Validation, for a more complete understanding of food safety in the workplace. ONLINE SHELF LIFE VALIDATION & VERIFICATION ONLINE PEST CONTROL MANAGEMENT Specialist
ONLINE TRAINING ONLINE TRAINING Price: $286* Price: $280.50* Duration: 1.5 hours Duration: 180 minutes
PURPOSE: PURPOSE: To gain an understanding of the attributes and practical operation of Gain a thorough understanding of the principles required to establish an effective pest management program - an essential pre-requisite the shelf life of packaged food products. Detailed consideration of for any Food Safety Management System. This course introduces microbiological and chemical changes over time is provided and participants to all aspects of internal auditing and one’s role in mapped against environmental conditions such as temperature, implementing the organisation’s auditing policies and procedures. It is humidity and light. Tools for evaluation of shelf life against these appropriate for individuals working across all management systems parameters are then provided for application in a practical manner. The focus of this course is to ensure consumer expectations are COURSE OUTLINE: achieved in “real world” terms. This course covers the following topics: COURSE OUTLINE: •Pest Control in the Food Industry This course covers the following topics: • Regulatory Aspects of Pest Control • Threats to Food Quality • Regulatory aspects • Role of Support Programs • Gauging shelf life for Food Quality • Pre-requisite Programs • Common Pests LEARNING OUTCOMES: • Implementing a Pest Control Program Upon successful completion of this course, participants should be able to: • Understand the need for proper shelf life determination •Understand the relevant regulatory framework addressing shelf life • determination of shelf life • Explain testing methodologies used to validate and verify shelf life estimates
*GST inclusive.
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 39 Food Safety Training
ONLINE HACCP VALIDATION AND LEARNING OUTCOMES: VERIFICATION At the end of this course, you will be able to: • Develop an effective cleaning and sanitation program ONLINE TRAINING • Describe food safety hazards associated with inadequate or Price: $280.50* inappropriate cleaning and sanitation Duration: 90 minutes • PURPOSE: improvement of the program
WHO SHOULD ATTEND? misunderstood aspects of food safety programs. This course will enable you to distinguish between the two types of activity, This course is designed for individuals with responsibility for Food understand the importance of them both and recognise when to Safety and Quality Management, Cleaning Schedules and Operations. undertake either type of activity.
COURSE OUTLINE: • ONLINE INTRODUCTION TO FOOD SAFETY to food safety standards ONLINE TRAINING •Validation activities -explore types of validation activities, when Price: $280.50* Duration: 90 minutes • and how they relate to validation activities PURPOSE: LEARNING OUTCOMES: This course, ‘Introduction to Food Safety’, will introduce you to some of the important principles of basic hygiene. These principles will enable • you to understand the importance of food safety, and your role in activities, as they relate to food safety programs ensuring food safety is maintained. • Provide a sound understanding of the requirements of due The course will also introduce some health and safety principles that diligence, as it applies to food safety need to be followed in a food and retail or manufacturing environment.
ONLINE CLEANING AND SANITATION LEARNING OUTCOMES: Upon completion of this course, participants should be able to: ONLINE TRAINING • Handle food safely Price: $280.50* • Identify, control and report food safety hazards Duration: 90 minutes • Comply with personal hygiene standards COURSE OBJECTIVES: • Store and handle food products hygienically This course will provide you with the information to develop an effective cleaning and sanitation program, describe food safety • Clean your work area and equipment effectively hazards associated with inadequate or inappropriate cleaning • Monitor food safety effectiveness and improvement of the program. COURSE OUTLINE: This course covers the different types of soils found in the manufacturing environment, the different cleaning and sanitising chemicals and their types, the chemistry of cleaning and the benefits of cleaning and sanitising the work environment
*GST inclusive.
4042 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Food Safety Training
ONLINE AUDITING A FOOD SAFETY • What people need to know to effectively audit MANAGEMENT SYSTEM •
ONLINE TRAINING LEARNING OUTCOMES: * Price: $1,157 Upon completion of this course, participants will be able to: Duration: 8 - 10 hours (excluding assessments) • Systematically examine a FSMS against any audit criteria to determine conformance with planned arrangements and the PURPOSE: effectiveness of the organisation’s approaches to managing This course aims to provide the skills and knowledge required to food safety hazards and risk factors conduct an internal or external Food Safety Management System • Conduct a formal review against an organisation’s food safety (FSMS) Performance Audit and to evaluate an organisation’s management performance and report on conformance arrangements for identifying food hazards, assessing and controlling the associated risks, setting up control measures, and monitoring and improving the effectiveness of the food safety management system. Assessment comprising 25 short answer questions.
ACHIEVEMENT: COURSE OUTLINE: Upon successful completion of all formal assessments, participants This course covers the following topics: will receive: •Food safety issues and hazards CERTIFICATE OF ATTAINMENT s r m a •Food afety isk anagement pproaches EXEMPLAR GLOBAL – • Managing food safety through pre-requisite programs FS - Food Safety Management System • Managing food safety through HACCP • Managing food safety through Food Safety Management WHO SHOULD ATTEND? Systems The target group is potential or practicing auditors responsible •Food safety legislation for conducting internal or external Food Safety Management Performance Audits and evaluating an organisation’s arrangements • Introduction to food safety audits against their commitments. • Food safety auditing terminology
GROUP TRAINING AT YOUR WORKPLACE
OUR TRAINING COURSES: TEAM BUILDING AND LEARNING: Our training accommodates all levels of knowledge and experience. Training your employees at the same time promotes a team The courses are practical and hands-on, giving participants the skills to environment and provides immediate learning. Our experience shows implement food safety management systems within their workplace. that groups of 6 or more employees participating in the same session Our diverse range of courses include GMP, HACCP, Internal Auditor, retain more information compared to individuals learning the same Lead Food Safety Auditor, QA Management, Food Microbiology, Food content. This is because the session is more interactive and teams Legislation, SQF, BRC, WQA and more. develop through a shared learning experience.
EXPERIENCED PRESENTERS: RELEVANT TO YOUR BUSINESS: Our trainers cover all sectors of the agrifood industry. They all have to enhance the learning experience.
SAVE TIME AND MONEY: INCREASE PRODUCTIVITY: Save on travel and accommodation expenses and minimise the Investing in your employee’s development means they can invest their downtime involved with training employees off-site. The cost per knowledge into your business. This encourages employees to excel person is discounted from 10% to 50% for groups, depending on the on a daily basis through increased productivity, enhanced decision number of attendees. Training will be delivered at a time and location convenient for your team members. All courses offered by SAI Global are available for delivery at your workplace.
*GST inclusive.
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 41 Food Safety Training Preliminary Steps in Developing a HACCP System
ISO 22000 FOUNDATION Duration: 1 day Introductory
PURPOSE :
Gain an understanding of the requirements of ISO 22000, a comprehensive Food Safety Management System (FSMS) Standard which embodies Codex HACCP requirements and other best practices necessary to manage your food safety risks effectively and produce safe food. This course is particularly suited to organisations that are commencing the implementation or redesign of their FSMS. It can be tailored to the context of your organisation, involving all
of your system.
IMPLEMENTING ISO 22000 Duration: 1 day Introductory
PURPOSE : Learn to coordinate and implement a Food Safety Management System (FSMS) using the ISO 22000 Standard. Examine the impact of an FSMS on an organisation, and develop an understanding of how a process approach to management provides structure to the FSMS. This course is ideal for those who are actively involved with the implementation of the ISO 22000 Standard.
IMPLEMENTING FSSC22000 GLOBALLY RECOGNISED Duration: 2 days Specialist
PURPOSE: This course covers the FSSC 22000 Standard - a combination of the ISO 22000 Standard and Good Manufacturing Practices via PAS220, which have been added to the ISO Standard to bring it in line with GFSI requirements.
TO REGISTER Visit infostore.saiglobal.com/en-au/course-calendar to book online for immediate confirmation. Alternatively complete the registrations form and return it by email to [email protected].
42 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Food Safety Training
BSB51615 DIPLOMA OF QUALITY AUDITING
Choose From: Choose From:
BSB51615 Diploma of Management Quality Auditing Lead Food Safety Auditor Integrated Systems Leadership Governance, Risk Issued through Management & Or SAI Global Compliance (RTO:106919) WHS Risk Management
10140NAT DIPLOMA OF FOOD SAFETY QUALITY ASSURANCE MANAGEMENT
Core Courses: Choose From: Choose From:
Principles & Lead Food Safety Integrated Governance, Applications of HACCP Auditor Risk Management & Compliance
Food Legislation Or & Labelling Internal Food Safety Implementing a Risk Management System Management Systems Auditor Leadership
Root Cause Analysis
Quality Assurance & Food Safety Management
SAI GLOBAL SCHOLARSHIP: Scholarship for The SAI 10140NAT Diploma of Food Safety Quality Assurance Management is designed to provide the skills and knowledge for personnel who are expected to take on the roles and responsibilities related to QA Management. For more information, email [email protected]
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 4341 Governance, Risk and Compliance
Whether you are looking for online or classroom training, SAI Global provides Risk Management training that helps your organisation improve business
Systems. Learn the most effective and business-focused strategies for implementing, documenting and auditing Risk Management Systems. Browse or search our catalogue to view available courses, and our range of online options.
Governance, Risk Management and Compliance Training can assist you to:
- Implement risk management objectives and activities - Implement an integrated approach to risk management and compliance - Identify and apply management and reporting systems - Enhance your skills and knowledge as an effective and efficient compliance manager
44 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Governance, Risk and Compliance
IMPLEMENTING A RISK MANAGEMENT INTEGRATED GOVERNANCE, RISK SYSTEM MANAGEMENT & COMPLIANCE Introductory Diploma
PUBLIC TRAINING PUBLIC TRAINING Public price: $1,285* Public price: $1,285* Time to complete: 2 days Time to complete: 2 days
PURPOSE: BENEFITS: Gain insights into successful implementation of an enterprise risk SAI Global understands the complex task you have in coordinating a framework based on the requirements of AS/NZS ISO 31000. risk management program, and the increase in complexity you have to deal with when adding governance and legislative compliance to the LEARNING OUTCOMES: task. This course will give you the framework to build your program on • Understand how to manage (identify, analyse, treat and monitor) risks at an operational level. You will gain insights into the nature, depth and breadth of potential • Understand how to monitor the broader business to identify risks organisations face at all levels and how various standards potential or new risks that may arise due to internal or external can be applied to assist with managing these risks formally or by changes. good business practice. Most importantly, the links between the • Apply an existing risk management framework in an operational organisation’s objectives (based on its strategic intent and operational context. practices), the relevant statutory and regulatory compliance requirements and the management of risk to achieve the required ACHIEVEMENT: outcomes are demonstrated. STATEMENT OF ATTAINMENT BSBRSK501 Manage Risk PURPOSE: PSPGOV517A Coordinate Risk Management Facilitate your understanding of integrated governance, risk management and compliance in this comprehensive two day course. BSBMGT517 Manage Operational Plan. Build on your basic risk process knowledge and learn how to establish Note: This course contains post-course assessment requirements. a solid framework for managing risk using Standard AS/NZS ISO Access to a workplace is required in order to complete these tasks. 31000 Risk Management – principles and guidelines. For further information about post-course assessments refer to the SAI Global Student Handbook; infostore.saiglobal.com LEARNING OUTCOMES: • Understand the concept of governance and its relationship to WHO SHOULD ATTEND? risk and compliance obligations Implementing a Risk nMat nageme System has been designed for staff • Understand the concept of compliance and its relationship to with little or no experience or understanding of risk management and risk and governance expectations want to move into a risk management role or have just been recruited into a risk role. • Understand the links between governance, risk and compliance and identify appropriate areas for integration
THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO: • Establish infrastructure and processes for managing governance, risk and compliance requirements • BSB51615 Diploma of Quality Auditing • Understand what factors to consider when implementing risk • BSB60615 Advanced Diploma of Work Health and Safety management and compliance strategy • BSB51915 Diploma of leadership and Management • Monitor and review system implementation
This program Includes a FREE copy of AS/NZS ISO 31000 Risk Management.
*GST exempt (accredited course).
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 4541 Governance, Risk and Compliance
ACHIEVEMENT:
Upon successful completion of all formal assessments, participants will receive:
STATEMENT OF ATTAINMENT BSBCOM501 Identify and interpret compliance requirements. BSBCOM503 Develop Processes for Management of Breaches in Compliance Requirements BSBMGT518 Develop Organisational Policy BSBPMG522 Undertake Project Work Note: This course contains post-course assessment requirements. Access to a workplace is required in order to complete these tasks. For further information about post-course assessments refer to the SAI Global Student Handbook; infostore.saiglobal.com
WHO SHOULD ATTEND? This course is ideal for those participants looking for an integrated approach to managing their risk management and compliance systems.
ASSUMED PRIOR KNOWLEDGE: Previous exposure to organisational risk processes and an understanding of how the risk process works is desirable.
continuous process improvement. THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO: • BSB51615 Diploma of Quality Auditing This course is not focused on any one area of compliance, but is designed to give participants the tools to be able to research, identify, plan and • BSB60615 Advanced Diploma of Work Health and Safety establish a system that meets the compliance obligations of their • BSB51915 Diploma of leadership and Management organisation.
LEARNING OUTCOMES: This program Includes a FREE copy of AS/NZS ISO • Identify compliance requirements and an appropriate system for 31000 Risk Management. recording them • Plan, document and establish a compliance management system • Review a compliance system & its processes COMPLIANCE PROGRAM DESIGN & • Determine the purpose and the scope of compliance research MANAGEMENT that needs to be undertaken to meet legal and client obligations • Define a compliance research plan and gather the required data Advanced Diploma • Analyse the collected data in a manner that is meaningful to PUBLIC TRAINING the organisation • Document and communicate the compliance research Public price: $1,875* outcomes Time to complete: 3 days • Understand the components of a continual improvement framework PURPOSE: • Use a continual improvement framework to ensure new ideas Learn to manage multiple compliance requirements and changes within and improvements are managed in a consistent and systematic an organisation, in a manner that is focused on business goals and manner
*GST exempt (accredited course).
46 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Governance, Risk and Compliance
ACHIEVEMENT: WHO SHOULD ATTEND? Upon successful completion of all formal assessments, participants will This course is ideal for experienced systems professionals who need to receive: research, plan and manage multiple compliance requirements within their business unit, organisation and/or industry. STATEMENT OF ATTAINMENT BSBCOM601 Research compliance requirements and issues ASSUMED PRIOR KNOWLEDGE: BSBCOM603 Plan and establish compliance management It is desirable to have previous exposure and experience in a compliance systems or management systems related role, as well as access to appropriate documentation, systems and resources normally used in the workplace BSBMGT608 Manage innovation and continuous to manage compliance. improvement . Note: This course contains post-course assessment requirements. Access to a workplace is required in order to complete these tasks. This program Includes a FREE copy of AS 3806-2006 For further information about post-course assessments refer to the Compliance Programs. SAI Global Student Handbook; infostore.saiglobal.com
THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO:
• BSB60615 Advanced Diploma of Work Health and Safety
*GST exempt (accredited course).
Risk Management and Corporate Governance
BSB51615 DIPLOMA OF QUALITY AUDITING
BSB51615 Diploma of Lead Auditor In Quality Integrated Governance Management Systems Leadership Quality Auditing Management Systems And Risk Compliance (Available face-to-face or online)
BSB51915 DIPLOMA OF LEADERSHIP AND MANAGEMENT
BSB51915 Diploma Management Systems Integrated Governance Implementing a Risk Management System of Leadership and Leadership and Risk Compliance Management
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 4741 Environmental Management
Whether you are looking for online or classroom training, SAI Global provides training that helps your organisation identify and manage environmental issues and risk controls to optimise environmental performance to ISO 14001.
We provide professional face to face Environmental Management Systems (EMS) training that is tailored both for individual s and for companies. Our courses range from EMS Lead Auditor courses to specialised environmental courses and can lead to Auditor Certification. Browse or search our catalogue to view available courses, and our range of online options.
48 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Environmental Management
ISO 14001:2015 FOUNDATION Introductory
PUBLIC TRAINING Public price: $654.50* Time to complete: 2 days
ONLINE TRAINING Online price: $594* Duration: 2.5 hours
PURPOSE: Build a solid knowledge of environmental management, environmental issues and the three key drivers for environmental change. Study examples of different types of Environmental Management Systems (EMS) and best practice international models. Learn how to apply risk assessment tools and techniques, plan and conduct an environmental performance evaluation and establish performance goals.
LEARNING OUTCOMES: • Have an understanding of terminology used in environmental management PREPARING FOR THE ISO14001:2015 TRANSITION • Understand community perceptions in relation to environmental issues Introductory • Have a basic understanding of local, regional and global environmental issues and current environmental regulatory PUBLIC TRAINING and legislative requirements Public price: $643.50* • Become familiar with key principles utilised in environmental management Time to complete: 1 day • Understand the framework of ISO 14001 • Determine the potential benefits and costs of implementing an PURPOSE: environmental management system
• Identify environmental aspects of an organisation and assess The purpose of this one day course is to provide advance information environmental impacts on and interpretation of the requirements of the ISO 14001:2015 • Identify factors to determine significance of environmental International Standard. Attendees will gain an introduction to the impacts Standard and how these could affect their organisation’s • Understand risk assessment tools and techniques environmental management system. The course will also explore the implementation time frame and the impact • Select performance indicators for EPE • Assess, analyse and convert environmental performance data
• Conduct internal and external reporting on EPE and implement LEARNING OUTCOMES: actions •Overview of the draft revision for ISO 14001 • Use EPE data to ensure continual improvement • High level structure – an explanation of how Annex SL affects environmental management systems and the impact of “the WHO SHOULD ATTEND? high level structure” • Those who have limited understanding of environmental risk • In depth review of each of the new sections of the draft management and would like to develop a greater understanding standard and an interpretation of the requirements of each and development of international models for EMS clause • Those wishing to achieve ISO 14001 Certification
*GST exempt (accredited course).
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 4941 Environmental Management
WHO SHOULD ATTEND? COURSE OUTLINE: This course is designed for people who need to be familiar with the This course covers the following topics: requirements of the ISO 14001 standard such as: • Overview of ISO14064 • Senior management • Principles of GHG inventory design • Identifying emission sources • Those responsible for transition of their organisation’s EMS • Quantification process to meet the new requirements • Calculations, use of spreadsheets • Those considering implementing a new environmental • Calculations and data quality management management system • Energy management systems • ISO 14001 auditors and environmental specialists • Legislation • Management representatives • Developing strategies and programs • Developing targets and performance indicators • Operations personnel • Greenhouse and energy reporting • Trainers and consultants LEARNING OUTCOMES: On successful completion of this course, participants will obtain the GREENHOUSE AND ENERGY knowledge on how to: MANAGEMENT • Develop and continually improve a corporate GHG inventory • Apply GHG accounting and reporting concepts and principles Advanced Diploma • Integrate GHG management with an Environmental PUBLIC TRAINING Management System Public price: $1,285* • List the compliance requirements of National and State Time to complete: 2 days regulators • Describe the Kyoto mechanisms and requirements of carbon trading schemes PURPOSE: • Develop innovative management strategies, plans and projects The focus of this two-day course is to facilitate the participant's • Quantify, monitor and report on GHG project reductions learning with regard to Greenhouse and Energy (G&E) management. This includes the management of energy and greenhouse gas (GHG) • Set targets and track performance of GHG emissions and removals quantifying, monitoring and reporting across an organisation. This course is not intended to explain the greenhouse and energy • Report on GHG emission and removals for a range of compliance requirements of standards and legislation in detail. It aims stakeholders to provide the skills and knowledge for participants to identify the • Describe the validation and verification process requirements that are applicable to their own organisation. ACHIEVEMENT: Upon successful completion of all formal assessments, participants will Greenhouse and Energy Management is designed to build on the receive: participant’s basic management systems knowledge and supplement STATEMENT OF ATTAINMENT this with the additional requirements of ISO 50001: Energy BSBCOM601 Research compliance requirements & issues Management Systems. The aim is to leverage management systems to BSBCOM603 Plan and establish compliance management systems improve compliance management. It is anticipated that participants will BSBMGT608 Manage innovation & continuous improvement have already identified some of the activities and practices that result in energy consumption and greenhouse gas emissions in their NOTE: This course contains post-course assessment requirements. organisation. Access to a workplace is required in order to complete these tasks. For further information about post-course assessments refer to the SAI The course will enhance their ability to plan and implement innovative Global Student Handbook: infostore.saiglobal.com ideas and technologies to improve performance against a determined WHO SHOULD ATTEND? baseline. The overall aim is to improve the organisation’s environmental performance, in particular, the measurable results of its The course is designed to benefit those who are responsible for the management of Greenhouse and Energy. accounting and reporting for greenhouse gas corporate inventories such as environmental, OHS and compliance managers. It is also aimed at people who manage energy from a systems perspective. It is an essential module for SAI Global's Advanced Diploma EMS. *GST exempt (accredited course).
50 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 5141 Environmental Management
IMPLEMENTING AN Note: To achieve the SAIEMS units of competency, the completion ENVIRONMENTAL MANAGEMENT of post-course assessments is required. Access to a workplace is SYSTEM ISO 14001:2015 required in order to complete these tasks. For further information about post-course assessments refer to the SAI Global Student Advanced Diploma Handbook; infostore.saiglobal.com
PUBLIC TRAINING THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO: $1,413.50* Public price: SAI Global’s Advanced Diploma of Environmental Management Time to complete: 2 days Systems***
** These SAI competencies are not part of a nationally recognised training PURPOSE: package or accredited course. Build the practical skills and knowledge you need to develop an Environmental Management System (EMS). Discover the actions, ***This is not a qualification under the Australian Qualification Framework tools and techniques required to implement an EMS including procedural and process information. Examine environmental risk WHO SHOULD ATTEND? management consistent with HB 203 and environmental performance People involved in planning and/or coordinating the implementation evaluation consistent with ISO 14031. process for a system addressing environmental issues; or personnel who have been assigned the task of establishing an EMS within an LEARNING OUTCOMES: organisation. • Analyse the workplace to identify needs • Design, plan, develop, support and evaluate the implementation ASSUMED PRIOR KNOWLEDGE : of integrated approaches for environmental management A sound working knowledge of ISO 14001 is strongly desirable. • Conducting an environmental review for an organisation • Identifying and evaluating environmental risks • Developing appropriate environmental information, data AUDITING AN ENVIRONMENTAL analysis, reporting and recording processes MANAGEMENT SYSTEM ISO 14001:2015 • Determining key milestones including key resources required to implement and maintain an effective EMS Diploma
• Documenting an EMS to meet ISO 14001 requirements PUBLIC TRAINING • Documenting data control and EMS record keeping procedures Public price: $1,220* •Developing environmental policies, objectives, targets and management plans Time to complete: 2 days •Developing environmental awareness, communication and training strategies, and managing cultural change ONLINE TRAINING •Developing systems for monitoring and measuring an EMS and Online price: $1,098* environmental performance Duration: 8-10 hours • Reporting on the performance of an EMS
ACHIEVEMENT: PURPOSE: Upon successful completion of all formal assessments, participants Undertake concentrated and comprehensive training in latest theory will receive: and practice of auditing an Environmental Management System (EMS).
STATEMENT OF ACHIEVEMENT provides a technical understanding of ISO 14001 from an audit SAIEMS601A Develop a systematic approach to managing perspective. This course may be undertaken as a stand-alone course organisational environmental risks**
SAIEMS602A Identify, develop and evaluate environmental course in a different management system. information and data** SAIEMS603A Analyse and evaluate environmental risks and implement risk controls**
*GST exempt (accredited course).
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 5141 Environmental Management
LEARNING OUTCOMES: ASSUMED PRIOR KNOWLEDGE: LEARNING OUTCOMES • Plan, coordinate and conduct an environmental audit of A sound working knowledge of ISO 14001 is strongly recommended. On successful completion of this course, participants will obtain the their organisation, including developing the tools to gather Participants who are not already experienced auditors or who have knowledge on how to: environmental performance information and data, and ensuring • Develop and continually improve a corporate GHG inventory liaison with all relevant parties • Apply GHG accounting and reporting concepts and principles • Systematically examine an EMS against the audit criteria ISO requirements for this course. • Integrate GHG management with an Environmental 14001 to determine conformance with planned arrangements Management System and the effectiveness of the organisation’s approaches to • List the compliance requirements of National and State regulators managing environmental aspects and risk factors • Describe the Kyoto mechanisms and requirements of carbon • Conduct a formal review against an organisation’s trading schemes environmental performance and report on compliance • Develop innovative management strategies, plans and projects • Quantify, monitor and report on GHG project reductions ACHIEVEMENT: • Set targets and track performance of GHG emissions and removals Upon successful completion of all formal assessments, participants • Report on GHG emission and removals for a range of stakeholders will receive: • Describe the validation and verification process
CERTIFICATE OF ATTAINMENT ACHIEVEMENT
EXEMPLAR GLOBAL – Environmental management systems Upon completion of all formal assessments, participants will receive: STATEMENT OF ACHIEVEMENT SAIEMS604A Conduct an environmental management STATEMENT OF ATTAINMENT system audit* BSBCOM601 Research compliance requirements & issues SAIEMS605A Evaluate an organisation’s EMS performance*. BSBCOM603 Plan and establish compliance management systems Note: To achieve the SAIEMS units of competency, the completion BSBMGT608 Manage innovation & continuous improvement of post-course assessments is required. Access to a workplace is required in order to complete these tasks. For further information NOTE: This course contains post-course assessment requirements. about post-course assessments refer to the SAI Global Student Access to a workplace is required in order to complete these tasks. For Handbook; infostore.saiglobal.com further information about post-course assessments refer to the SAI Global Student Handbook: infostore.saiglobal.com THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO: SAI Global’s Advanced Diploma of Environmental Management WHO SHOULD ATTEND? Systems** The course is designed to benefit those who are responsible for the accounting and reporting for greenhouse gas corporate inventories and such as environmental, OHS and compliance managers. It is also aimed * These SAI competencies are not part of a nationally recognised training at people who manage energy from a systems perspective. It is an package and/or accredited course. essential module for SAI Global's Advanced Diploma EMS.
PREREQUISITES
This course is part of the Lead Auditor in Environmental Management A working knowledge of and/or experience working with management Systems. systems is recommended. There are no formal prerequisite requirements for this course; however a good understanding of Environmental FREE Copy of the ISO 14001 Standard is provided as Management Systems is advantageous. SAI Global’s Lead Auditor in part of the course materials. Environmental Management Systems & Implementing & Maintaining an Environmental Management System provides a good grounding in this knowledge. WHO SHOULD ATTEND? This course is ideal for current lead auditors, consultants and those
scope of expertise across multiple management system, or those involved with auditing integrated systems.
52 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Environmental Management
LEAD AUDITOR IN ENVIRONMENTAL ACHIEVEMENT: MANAGEMENT SYSTEMS ISO 14001:2015 Upon successful completion of all formal assessments, participants will receive: Diploma STATEMENT OF ATTAINMENT PUBLIC TRAINING BSBAUD501 Initiate a quality audit Public price: $2,885* BSBAUD503 Lead a quality audit Time to complete: 5 days BSBAUD504B Report on a quality audit
CERTIFICATE OF ATTAINMENT ONLINE TRAINING EXEMPLAR GLOBAL – AU Management systems auditing Online price: $2,597* EXEMPLAR GLOBAL – TL Leading management systems Duration: 20-24 hours audit teams EXEMPLAR GLOBAL – EM Environmental management systems This course includes the 2 day Auditing Environmental Management Systems STATEMENT OF ACHIEVEMENT PURPOSE: SAIEMS604A Conduct an EMS audit*** Receive concentrated and comprehensive training in the theory and practice of auditing an Environmental Management System (EMS) SAIEMS605A Evaluate an organisation’s EMS performance*** based on ISO 14001:2015. Gain a practical understanding of the responsibilities of an environmental auditor, and the techniques and Note: To achieve the SAIEMS units of competency, the completion of methodologies required to effectively audit an EMS. post-course assessments is required. Access to a workplace is required in order to complete these tasks. For further information about post- course assessments refer to the SAI Global Student Handbook; LEARNING OUTCOMES: infostore.saiglobal.com • Identify and review audit-related documentation and prepare checklists FREE Copy of the ISO 14001 Standard is provided as •Participate in developing audit schedules and conduct entry and part of the course materials. exit meetings • Identify, gather, analyse and evaluate information THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO: • Plan an EMS audit plan and communication with an auditee • BSB51615 Diploma of Quality Auditing • Assess audit scope and objectives • SAI Global’s Advanced Diploma of Environmental Management Systems** • Identify resources required to conduct the audit ***These SAI competencies are not part of a nationally recognised • Prepare and manage audit team resources and guide team training package or accredited course. members in continuously improving their performance • Compile and report audit results and outcomes and negotiate Framework. the follow up process with auditees • Monitor and review audit systems and activities WHO SHOULD ATTEND? • Gather data and EMS records This course is ideal for environmental management practitioners who • Evaluate effectiveness of systematic approaches to identifying have an understanding of environmental management and who have EMS risk factors been, or will become, involved in internal quality assurance audits, second party (i.e. vendor) audits and/or third party audits. • Evaluate appropriateness of the organisation’s risk assessment tool(s) and processes ASSUMED PRIOR KNOWLEDGE: • Evaluate the effectiveness of systematic EMS monitoring processes A sound working knowledge of ISO 14001 is strongly recommended. • Assess the impact of EMS management approaches on Please note: there are additional homework requirements in order to improved performance complete the assessment tasks for this course. • Assess and advise on organisational EMS compliance against agreed benchmarks
*GST exempt (accredited course).
53 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Environmental Management
BSB51615 DIPLOMA OF QUALITY AUDITING
Lead Auditor In Management Systems Integrated Governance, BSB51615 Diploma of Environmental Leadership Risk And Compliance Quality Auditing Management Systems (Available face-to-face or online)
ADVANCED DIPLOMA OF ENVIRONMENTAL MANAGEMENT SYSTEMS (SAIG)
Lead Auditor In Advanced Diploma of Advanced Greenhouse Implementing And Environmental Maintaining An Environmental Management Gas Compliance Management Systems Environmental Systems (SAIG)* (Available face-to-face or Management System** online)
LOOKING FOR CERTIFICATION AGAINST ISO 14001?
Call 1300 360 314. Environment ISO 14001
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 54 Six Sigma
Whether you are looking for public or in-house workshops, SAI Global provides training that helps your organisation implement the Six Sigma process improvement framework to help your business reduce waste in business processes and improve delivery and quality performance.
We provide professional face to face Six Sigma training that is tailored both for individuals and for companies. Browse or search our catalogue to view available courses and our range of online options.
Using Lean, SAI Global has helped clients to:
• Reduce time to provide a service from 12 to 3 weeks
• Reduce invoice processing time from 5 months to 3 days
• Save $3 million annually on shift changeovers
• Reduce quotation cycle time from 17 to 6.5 hours
• Reduce time customer invoicing time from 5 days to 1 day
55 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Six Sigma
SIX SIGMA GREEN BELT – INCORPORATING LEAN Specialist
PUBLIC TRAINING Public price: $4,961* Time to complete: 5 days
PURPOSE: Learn to effectively implement Six Sigma Green Belt projects (i.e. small to medium-sized improvement projects). In this highly interactive course, learn to apply the principles of problem solving using the Define, Measure, Analyse, Improve and Control (DMAIC) model along with the use of basic statistics and improvement strategies.
LEARNING OUTCOMES:
• Run a Green Belt project • Understand the key aspects of Six Sigma • Use the DMAIC methodology • Select Six Sigma projects • Undertake root cause analysis and validation • Utilise creative thinking techniques • Plan, implement and devise control strategies
ACHIEVEMENT: Participants will be issued with a Statement of Attendance.
NB SAI Global Green Belt Certification can also be achieved for an additional fee of $550 inc. GST. The certification process involves the completion of a Green Belt project which will be assessed against the Green Belt body of knowledge.
WHO SHOULD ATTEND? • Team leaders, project managers and functional managers who are responsible for implementing solutions to important customer and business issues • Improvement practitioners seeking to add an understanding of the Six Sigma discipline to their current skills • Those seeking to increase their contribution to the bottom line of their business and enhance their employment prospects • All personnel responsible for leading continuous improvement projects
*GST inclusive.
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 56 Information Security
Whether you are looking for online or classroom training, SAI Global provides training that helps your organisation protect your business against information security threats and vulnerabilities with the ISO 27001 management system standard.
We provide professional face to face Information Security Management Systems training that is tailored both for individuals and for companies. Browse or search our catalogue to view available courses and our range of online options.
57 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Information Security
AUDITING AN INFORMATION SECURITY LEAD AUDITOR IN INFORMATION MANAGEMENT SYSTEM ISO/IEC SECURITY MANAGEMENT SYSTEMS ISO/ 27001:2013 IEC 27001:2013 Diploma Diploma
PUBLIC TRAINING PUBLIC TRAINING Public price: $1,285* Public price: $2,885* Time to complete: 2 days Time to complete: 5 days
PURPOSE: PURPOSE: Undertake comprehensive training in the theory and practice of auditing Receive concentrated and comprehensive training in the theory and an Information Security Management System (ISMS). practice of auditing Information Security Management Systems (ISMS) based on ISO/IEC 27001:2013. Gain a practical understanding of the COURSE OUTLINE: responsibilities of an information security auditor, and the techniques and methodologies required to effectively audit an ISMS. •Overview of ISMS • Understanding ISO/IEC 27001, ISO/IEC 27002 and ISO/IEC COURSE OUTLINE: 27005 • Specific requirements outlined in ISO/IEC 27001 • The intent of ISO/IEC 27001 • Information technology, security techniques and • How auditors should seek and capture objective evidence security management systems • Auditing an ISMS that protects information assets such as LEARNING OUTCOMES:
• Demonstrate their capacity to apply ISMS audit principles and information practices to meet the requirements of ISO/IEC 27001, ISO/IEC • Exploring the practice and perfecting the necessary 27002 and ISO/IEC 27005
• Outline skills required for auditing ISMS of ISMS through in-class activities, case studies and open discussions ACHIEVEMENT: LEARNING OUTCOMES: Upon successful completion of all formal assessments, participants will receive: • Review auditee documentation • Develop audit schedules CERTIFICATE OF ATTAINMENT • Identify, gather, analyse and evaluate information EXEMPLAR GLOBAL – IS Information security management • Conduct an entry and exit meeting systems. • Assess the scope and objectives of an audit • Communicate with an auditee regarding the proposed audit • Identify the resources required to conduct an ISMS audit course and provides a technical understanding of ISO/ IEC 27001, ISO/IEC 27002 and ISO/IEC 27005 • Prepare and manage audit team resources • Prepare audit related documentation
WHO SHOULD ATTEND? • Develop and submit an audit plan This course is ideal for current lead auditors and those holding an • Guide team members in continuously improving their performance • Compile audit results and report findings ASSUMED PRIOR KNOWLEDGE • Negotiate the follow up process with an auditee A sound knowledge of ISO/IEC 27001is strongly recommended. • Monitor and review an audit system and its activities Participants should have experience auditing or have completed a recognised auditor training program.
*GST exempt (accredited course).
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 58 Information Security
ACHIEVEMENT: Upon successful completion of all formal assessments, participants On Demand Courses will receive: DEMYSTIFYING INFORMATION SECURITY STATEMENT OF ATTAINMENT MANAGEMENT BSBAUD501B Initiate a quality audit Duration: 1 day BSBAUD503B Lead a quality audit Dispel the mystery surrounding the terminology of the internationally BSBAUD504B Report on a quality audit recognised ISO/IEC 27001:2013 Standard, providing a sure foundation for your information security management system. CERTIFICATE OF ATTAINMENT EXEMPLAR GLOBAL – AU Management systems auditing EXEMPLAR GLOBAL – TL Leading management systems audit UNDERSTANDING AND IMPLEMENTING teams AN INFORMATION SECURITY MANAGEMENT SYSTEM EXEMPLAR GLOBAL – IS Information security management systems. Duration: 3 days Learn the necessary skills to develop, implement and monitor an THIS COURSE IS PART OF THE LEARNING PATHWAY LEADING TO: Information Security Management System within an organisation BSB51615 Diploma of Quality Auditing and how to assess and protect the business against threats and vulnerability. Participants will learn how to evaluate their WHO SHOULD ATTEND? organisation’s information assets and implement a cost effective This course is ideal for information security practitioners who have security strategy that is compliant with ISO/IEC 27001 using an understanding of information security management and who are guidance from its complementary Standards ISO/IEC 27002 & ISO/ involved in internal information security audits, second party (i.e. IEC 27005, and how to benchmark security practice within their vendor) audits and/or third party audits. company against this Standard.
Email [email protected] to express your interest in these on demand ASSUMED PRIOR KNOWLEDGE: courses, or have it tailored for your in-house needs. A sound working knowledge of ISO/IEC 27001 or ISO/IEC 27002 is strongly recommended.
Please note: there are additional homework requirements in order to complete the assessment tasks for this course.
BSB51615 DIPLOMA OF QUALITY AUDITING
Lead Auditor In Integrated Governance, Management Systems BSB51615 Diploma of Information Security Risk And Compliance Leadership Quality Auditing Management Systems
59 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 1. GETTING STARTED 3. CERTIFICATION PROCESS Purchase relevant Management System Standards Stage 1 Audit ® ISO and Australian Standards are available for purchase from The audit team will assess your documentation, readiness of oury infostore.saiglobal.com management system for stage 2 audit and provide a stage 1 audit report. Undertake Training (recommendation only) SAI Global offers extensive training courses from understanding the Review The Stage 1 Audit Report standard to documenting and internal auditing. Training information Address any issues that may have arisen in the stage 1 audit. can be obtained from our website, infostore.saiglobal.com
Our audit team will assess how you have implemented your system process. and will verify any issues outstanding from the stage 1 audit. When all outstanding issues are addressed, you will be recommended for Implement the Standard Apply the standard within your business. Choose a champion within your business who will help drive this process. Make sure you have “Five Ticks” Standards Mark™ management commitment.
You may use a consultant to help with implementation, although this is may then display the “Five Ticks”.
Quality ISO 9001 2. APPLYING FOR CERTIFICATION 4. MAINTAINING CERTIFICATION Contact SAI Global Call SAI Global’s dedicated sales team on 1300 360 314 to discuss Ongoing Maintenance Audits your business requirements. Once we have the relevant knowledge You will need to ensure your system is kept up-to-date. Part of your about your organisation, we can then quote timeframes, costs involved Surveillance audits are usually conducted every 12 months.
Acceptance of Proposal Once you have accepted the proposal, return this to SAI Global.
Book Audit Dates be conducted prior to the expiry date to ensure that your management Once the application is received, an SAI Global scheduler will contact system is maintained. you to book in the stage 1 audit date. The earlier you book, the more Contact SAI Global likely you will be able to choose dates that suit you.
Self-evaluation Standard, assessment to your own goals and commitments, supplier For many programs, you will receive a self-evaluation form to assess assessment, or training, SAI Global has a solution. your management system and readiness for audit. www.saiglobal.com/assurance 1300 360 314 [email protected]
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 60 Your Path to Management Systems Certification
CERTIFICATION PROGRAMS INFORMATION SECURITY AND TECHNOLOGY • ISO/IEC 27001, Information Security Management SAI Global can provide audit and certification services for many Standards and programs, including: • ISO/IEC 20000, Information Technology - Service Management QUALITY MANAGEMENT
• ISO 9001 Quality Management Systems FOOD SAFETY • LAW 9000, Quality for Law Firms • HACCP (Hazard Analysis of Critical Control Points) • ISO 20252 Market Research • FSSC 22000 • ISO 22000 Food Safety Management Program OHS/ WHS MANAGEMENT • BRC Standard • AS/NZS 4801, Occupational Health and Safety • BRC Storage and Distribution Management Systems • SQF • OHSAS 18001, Occupational Health and Safety • GFSI - Global Food Safety Initiative Management Systems • Retailer programs like Coles, Woolworths, Costco, ALDI , • National Audit Tool Southern Rocklobster Seafood • 2nd Party Audits against your own Standards ENVIRONMENTAL MANAGEMENT • Supply Chain Verification • ISO 14001 Environmental Management Audit • Aquaculture and Seafood Sustainability and Certification • ISO 14064 Greenhouse Gas Verification and Managing Carbon FORESTRY • AFS Chain of Custody and PEFC HEALTHCARE, DISABILITY AND HUMAN SERVICES • AS 4708 Australian Forestry Standard • FSC Chain of Custody • ISO 13485 Medical Devices • Aerospace Standards • National Safety & Quality Health Service (NSQHS) Standards • Product Certification • National Standards for Disability Services (NSDS) • WaterMark • Department of Health and Human Services Standards (Victoria) • CodeMark • NSW Disability Services Standards • Product Safety • Human Services Quality Framework (Queensland) • Gas Certification • Quality Assurance Framework • CE Mark
61 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar Management Systems: Understanding, Implementing, Auditing, Maintaining & Improving
Wherever you are on your certification UNDERSTANDING IMPLEMENTING journey, SAI Global has the right training A MANAGEMENT A MANAGEMENT to assist your organisation. SYSTEM SYSTEM
Quality ISO 9001:2015 Foundation Implementing a Quality Management Management System Systems Preparing for the ISO 9001:2015 Transition
Implementing a WHS Management System WHS Risk Management
Effective Workplace Safety and Design WHS / OHS Management Incident Investigation and Due Diligence Systems Introduction to OHS & WHS Issues and Concepts Effective Workplace Safety
Job Safety Analysis
Implementing a Risk Management System NEW
Governance Integrated Governance, Introduction to Risk Management - Risk Management and Compliance Risk Management & AS/NZS ISO 31000 Compliance Training Compliance Program Design and Management
ISO 14001:2015 Foundation
Preparing for ISO 14001:2015 Transition Environmental Advanced Greenhouse Gas Management Implementing an Environmental Compliance Management System Systems
Introduction to Energy Management Systems
Information Security Demystifying Information Security Understanding & Implementing an Management Systems Management Information Security Management System
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 62 Your Path to Management Systems Certification
AUDITING MAINTAINING & IMPROVING A MANAGEMENT A MANAGEMENT SYSTEM SYSTEM
Lead Auditor in Quality Management Systems Integrated Governance, Risk Management and Compliance Internal Auditor
Auditing a Quality Management System Compliance Program Design and Management
Auditing a Work Health & Safety Management System
Root Cause Analysis
Lead Auditor in Work Health & Safety Management Systems Lean Intensive
Management Systems Lead Auditor in Quality Leadership Management Systems
Advanced Systems Auditing an Environmental Leadership Management System
Implementing a Lead Auditor in Environmental Risk Management System Management Systems
Auditing an Information Security Management System Six Sigma Green Belt Lead Auditor in Information Security (inc. Lean) Management Systems: ISO/IEC 27001:2013
* 63 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar FREQUENTLY ASKED QUESTIONS How will I know if I have been found competent or not yet Do I need to apply for a USI before registering for a course? competent? If you are marked competent, you will receive a certificate. If the You will onlyo need t apply for a fUSI i you are registering for a assessor needs more information to mark you competent you will be nationally recognised course. More information here: sent an email from the assessor directly. If you are not marked http://www.saiglobal.com/training/assurance/usi.htm competent, you will be contacted by a member of the team. You will be allowed 2 resubmissions at no additional charge. Where do I go to find the latest upcoming classes? Visit infostore.saiglobal.com/en-au/course-calendar What if I disagree with the outcome result of my assessment? You are able to appeal this determination (even if the outcome is How do I submit my assessment online? positive. If you would like to appeal the outcome or provide Visit http://training.saiglobal.com/tis/submit-assessment.aspx feedback on the assessment process please contact SAI Global customer service at: [email protected] Wheny assessment is m due to be lodged? Assessments are due to be submitted within 6 months of the course What is Exemplar Global certification? completion date. This would be the same “date” 3 months later, i.e. If Exemplar Global is the new name for RABQSA - from July 1 2014. the course finishes on July 3rd, the due date would be October 3rd. The units remain the same and both RABQSA and Exemplar Global units have the same recognition. How long does it take for my assessment to be marked? SAI Global will advise you that we have received your assessment I am unable to submit my assessment by the due date, how can I via email notification. Assessments and results will be forwarded to request an extension? you within 4 weeks from this date. To apply for an extension to your submission date, please download and complete the Application for Extension Form and resubmit to How can I obtain a copy of my Certificate? SAI Global with your supporting documents. On successful completion of assessments and meeting all require- ments certificates will be emailed to you. If the course is nationally This form can be downloaded at: recognised and the course awards a Statement of Attainment, you http://www.saiglobal.com/train-ing/assurance/support/forms.htm will have to supply us with a Unique Student Identifier. If the USI is not received by SAI Global, we will not issue a Statement of I need to resubmit an assessment, how can I do this? Attainment. Please download and submit your completed Applica- Your facilitator will advise you what documents will need to be tion to Re-Issue Certificate to [email protected]. This form can resubmitted and where to send them. If you are still unsure, please be downloaded at: call Customer Service on 1300 727 444 http://www.saiglobal.com/training/assurance/support/forms.htm . Is there a minimum attendance required in public courses? I have completed my assessment, when can I expect to receive my certificate? Yes – A minimum of 80% attendance in class is required. Certificates will be issued approximately 4 weeks after course completion.
I need further assistance with an assessment question, how do I contact a facilitator? As our facilitators aren often i class teaching or auditing, they may not be able to answ er your question immediately. Facilitators are able to contact participants to discuss the request if a written submission has been sent. Please email: [email protected] with the following information and a facilitator will contact you within 3 business days: a) Your name and the course you attended b) The question you need assistance with c) Brief outline on how we can help you A facilitator may not be able contact you within 3 business days if the above information has not been provided.
Disclaimer: the information presented in this document is correct at the time of printing. For the latest information, please visit our website www.saiglobal.com
1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar 64 Your Path to Management Systems Certification
RECOGNISED PRIOR LEARNING (RPL) HOW DO I APPLY FOR RPL? If you would like to apply for RPL or Credit Transfer download the RPL aims to provide individuals who believe they are already Complete the Credit RPL Enquiry Form and return this to SAI Global. competent with a flexible way to have their skills and knowledge assessed against the nationally recognised competencies in training Need help? packages and accredited courses. Watch a short video outlining the RPL/ Credit Transfer process (https://www.saiglobal.com/training/assurance/support/rpl.htm) SAI Global uses a system of “The Professional Conversation” as a key part of the RPL process. Speaking with an RPL assessor at the Download the Credit Transfer and RPL Information Booklet beginning of the RPL process is best way of ensuring a successful (https://www.saiglobal.com/CANDIDATE-RPL-GUIDE.pdf) and simple process for RPL. Download the RPL and Credit Transfer FAQ’s (https://www.saiglobal.com/RPL-CreditTransfer-FAQ.pdf) WHAT TYPE OF INFORMATION IS REQUIRED? HOW DO I PREPARE MY APPLICATION? You will need to consider your skills, knowledge and all previous work experience. An assessment to demonstrate your competency If you think you may be eligible for a Credit Transfer, download the will be required. Evidence recommended to support an RPL Credit Transfer Application Form, by visiting: application could include: https://www.saiglobal.com/Application-Form-CT-RPL.pdf • Samples of your work For more information, please call 1300 727 444 or email • Reports [email protected] • Third party verifications • Audit reports • Certificates/Qualifications • Job description • Resume • Endorsed photographs of work undertaken or produced • Diaries/task sheets/job sheets/log books • Membership of relevant professional associations • Hobbies/interests/special skills outside work • References/letters from employers/supervisors • Industry awards
CREDIT TRANSFERS Credit transfers relate to the granting of status or credit by SAI Global to students for units of competency completed at SAI Global or any other Registered Training Organisation (RTO).
Are you eligible for a credit transfer? Credit transfer is the granting of status or credit by an institution or training organisation to students for modules (subjects) or units of competency completed at the same or another institution or training organisation.
If you have completed past studies in areas related to the qualifica- tion you plan to enrol in, you may be eligible for credit transfer. You will need to provide documentation of your past study so an assessor can make a decision about whether a credit transfer can be granted.
What are units of competency? A unit of competency is a single component of a qualification, or a stand-alone unit, that has been accredited by the same process as for a whole AQF qualification.
What type of information is required? You will need to provide certified (signed by a JP) copies of all certificates for all transcripts.
65 1300 727 444 | [email protected] | infostore.saiglobal.com/en-au/course-calendar SAI GLOBAL TRAINING REGISTRATION FORM
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Motivation for attending this course: To get a job To start my own business To get a job promotion I wanted extra skills for my job For personal interest To develop my existing business To try for a different career It was a requirement for my job To get another course of study Other
SAIREGOFORM-MAR-16 Let our experts help your business. Visit www.saiglobal.com 1300 727 444 [email protected]
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