RHUL Induction Pack Septemb

Welcome to the International Study Centre (ISC) at Royal Holloway. We are delighted that you have chosen to study with us and look forward to welcoming you onto the International Foundation Year (IFY). Your College Card To enable production of your college card in advance of your arrival please send a photo to the [email protected] as soon as possible. Please name the file with your Royal Holloway ID (1009…) and your full name. Please use these guidelines to ensure your photo is acceptable: https://www.royalholloway.ac.uk/enrolment/documents/pdf/photoselectionguide.pdf Arrival You should arrive in the UK no later than Sunday 22nd September, 2019. You will receive information about your accommodation separately. Induction Week Please find a campus map here: https://intranet.royalholloway.ac.uk/aboutus/documents/pdf/locationmap/campusplan.pdf The International Study Centre is located at Wetton’s Terrace which is building no 62 on the map. All students should arrive at the International Study Centre (ISC) at 10.00am on Monday 23rd September 2019, to commence Induction week. All students are expected to attend all sessions throughout Induction week as these are designed to prepare you for your studies during the first term. Please ensure you come to the ISC at Wetton’s Terrace for all enquiries and do not go to Royal Holloway Student Services on the campus. Costs/What you need to bring There is a fixed cost of £500 for your books, materials and events for all courses for the whole year. This will be added to your booking and you must confirm that you accept the charge during the induction process. It is a requirement of the programme that all students purchase the essential texts for their chosen courses. You will need to bring enough funds for the first week as follows:  £34.00 for police registration  In the region of £300 for food, entertainment and general living costs until your bank account is opened. You must also bring the following documents with you:  Passport and visa and 30 day vignette letter (BRP card if you have collected it)  4 x passport size photos For further general information please see the following links for our Facebook page as well as other useful information.  RHISC Facebook Page - https://www.facebook.com/pages/Royal-Holloway-University-of-London- International-Study-Centre/171557699578257  International Student Services https://www.royalholloway.ac.uk/studying-here/international-students/support-for- international-students/ If you have any queries about your course, studying at the ISC or living in the UK prior to your arrival please feel free to contact the RHUL ISC Central Student Support Team. We look forward to seeing you during Induction.

Kind regards,

Alexia Gonzalez Head of Centre

Monday 23rd September

Time Event/Activity Location Notes 10:00 – 11:30 ISC Arrival Wetton’s Annex A Passport/Visa/Original IELTS Sign-in/ID check certificate Contact detail confirmation 30 day vignette Documentation completion BRP card 11:30 – 12:00 Welcome Talk and staff Wetton’s Annex A Alexia Gonzalez introductions Head of Centre All ISC Staff 12:00 – 13:00 English Placement Tests Wetton’s Annex A Magda Barrett Head of English AES Staff 13:00 – 14:30 Pizza Lunch International Study All students Centre All staff Alumni students 14:30 – 16:00 Maths Diagnostic Test Wetton’s Annex A Syed Haider (Economics & Science Head of Academic Subjects students only) Maths & Economics staff 13:30 - 17:00 Fresher’s Fair Sports Hall All students

Tuesday 24thSeptember

Time Event/Activity Location Notes 10.45 – 11.00 Building Futures Munro Fox Lecture Chris Watmore Theatre Head of Professional Services

11.00 – 12:30 Academic Pathway Munro Fox Lecture Syed Haider Information Session & Theatre Head of Academic Subjects Electives All academic staff Link Tutors 12:30 – 13:30 Explore & Lunch Campus All students

13.30 – 15:30 Carousel Activities: Munro Fox Lecture All staff and alumni Attendance Theatre Health & Safety International Study Scavenger Hunt Centre

14:00 – 16:00 Registration International Study Passport/Visa return By appointment only Centre Please check reception door

14:00 – 16:00 Fresher’s Fair Sports Hall All students

Wednesday 25th September

Time Event/Activity Location Notes 10:30 – 12:00 Royal Holloway Windsor Building Denise Keable International Student Head of International Support Orientation and Inclusivity 12:00 – 12:30 Welcome Talk – Student’s Windsor Building Natalie Bates Union Academic Representation Coordinator 12:30 – 13:00 U18 Students only International Study Annabelle Ruisling Attendance and guardians Centre Simone Downie 12:30 – 16:00 Registration International Study Passport/Visa return By appointment only Centre Please check reception door 13:00 – 16:00 Electives drop in sessions International Study Academic staff available to Centre answer questions 13:00 – 16:00 Maths Placement Tests International Study Syed Haider English Placement Tests Centre Magda Barrett

Thursday 26th September

Time Event/Activity Location Notes 10.00 – 13:00 IT Session: Setting up PC Lab All students emails & Health Centre All staff Registration 13:00 – 14:00 Staff Lunch SCR All staff

14.00 – 16.00 Maths Placement Tests International Study Syed Haider English Placement Tests Centre Magda Barrett 14:00 – 17:00 Registration International Study Passport/Visa return By appointment only Centre

Friday 27th September

Time Event/Activity Location Notes 9:30 – 12:30 Police Registration Checks International Study All students 13:00 – 14:30 By appointment only Centre Please check reception door 10:00 – 16:00 Maths Placement Tests International Study Syed Haider English Placement Tests Centre Magda Barrett 13:00 – 15:00 Books & Timetables International Study All students Centre

Royal Holloway Induction Week Events

Freshers’ Fair Monday 23 (12-5pm) and Tuesday 24 (11am-4pm) Sept Sports Centre Free entry

Treasure Trails Wednesday 25 Sept Start times 12pm, 2pm and 4pm Start outside the Student Union

Union Festival Petting Zoo Thursday 26 September Student Union 9am-5pm

Laser Tag Friday 27 September £3 Student Union

Trip to IKEA Saturday 28 September 12-6pm £14 – tickets available on SU website (from next week)

Meet outside the Student Union

Slumber Party & Movie Night Sunday 29 September Free 8-11pm Medicine Nightclub

And More! Check out the Universities Freshers’ Festival website here, to see everything happening at Royal Holloway over Freshers’ Week.

Who is this course for? The pre-arrival study materials are for all students who will be joining and International Foundation Year at Royal Holloway University London International Study Centre

What are the study materials?

• The pre-arrival materials are hosted on a virtual learning platform, Study Smart • They will introduce you to the academic language and culture of Higher Education that you may encounter at your centre and help you prepare for the start of your studies • They will help guide you through the key skills you will need in academic writing, reading, listening and speaking to help you be successful in your studies, giving you practice and tips on how to improve • The materials include an English test which you should complete before your arrival. This is a short online assessment which will help your tutors understand your level of English so that they can better support you with your learning when you arrive. • They provide useful information and links about studying and living in the UK. How to access:

You can access the course through an online learning platform called Study Smart by following this link: http://studysmart.studygroup.com/

Username: Student ID – 7 digit number which can be found at the top of your offer letter or confirmation of enrolment. Password: Your date of birth – 8 digits in the format xx/xx/xxxx, excluding slashes (e.g. 5th of December 1990 would be 05121990)

Please note that it can take up to 24 hours after you confirm your place for your account to become active. If you are unable to log in or have any trouble accessing the course then please contact the RHUL ISC Central Student Support Team

Attendance and punctuality  Students are expected to attend all classes.  The only exceptions are where the Head of Centre has given permission, prior to the absence, or the student has phoned the Administrator on 01784 276687, between 9.00am - 9.30am of the day of the absence, with an accepted medical complaint. Students must visit the Health Centre if they are unwell enough to miss classes.  Any student missing a class and not following the above rule will receive an 'unauthorised' absence in the register. This will appear on the student's permanent record.  Any student missing classes, and not following the above rule, will have an appointment with the welfare officer.  If attendance issues continue, a student will be referred to the Head of Centre and will receive a first formal warning, which is kept on their record. Parents, sponsors and/or agents will be informed at this stage.  If significant improvement is not made, in line with the first formal warning, a second and 'final' warning will be issued. This may lead to a student's registration being terminated by the Centre.  Any student, whose attendance falls below the 80% requirement of their visa, may be reported to the UKVI, in line with requirements for CAS Issuing. This may involve the student failing to have their visa renewed.  Poor attendance is likely to influence decisions made by the University as to which students will be accepted onto the undergraduate course.

Homework  Students will be set, and are required to complete, at least one piece of homework each week.

Class room behaviour and etiquette as outlined in the Student Handbook  Students are required to follow the rules set by each tutor.  Failure to follow these rules will result in an appointment with the Head of Centre.  Students are expected to respect the tutor by not talking to others during the tutorial period other than as part of group work or tutorial discussions.  Students are not allowed to use mobile phones during lessons.  Students are not allowed to eat food in the classrooms.  Students may drink water in class, but no other types of drink.

My Induction Programme royalholloway.ac.uk/isc Royal Holloway International Study Centre Connect with us on social media Wetton’s Terrace, Egham facebook.com/RoyalHollowayISC Surrey, TW20 0EX youtube.com/user/RoyalHollowayISCUK Telephone number: +44 (0) 1784 276687 #MyRHULStory Emergency telephone number: +44 (0) 7557 260679 8 Police Registration Registering with the Police, what does this mean? You may be required to register with the police upon arrival to the UK if you hold a passport from the list of nationalities below. This will also be listed on your visa in your passport and will state that you must register with the police within 7 days of arriving in the UK (if you applied for a visa outside the UK) or if you have been issued a new Biometric Enrolment Permit if you applied for a new visa inside the UK.

Who needs to register? You will need to register with the police if: • you are 16 or older • your visa or permission to stay in the UK is longer than 6 months • you are a national of one of the below:

Afghanistan China* Kazakhstan Oman Tajikistan Algeria Colombia Kuwait Palestine Tunisia Argentina Cuba Kyrgyzstan Peru Turkey Armenia Egypt Lebanon Qatar Turkmenistan Azerbaijan Georgia Libya Russia United Arab Emirates Bahrain Iran Moldova Saudi Arabia Ukraine Belarus Iraq Morocco Sudan Uzbekistan Bolivia Israel North Korea Syria Yemen Brazil Jordan *If you’re a student who holds a passport issued by the Special Administrative Region of either Hong Kong or Macao is classed as a Chinese national and needs to register.

How to register You will need to take the below documents and information to the police station for your area. • £34 for the registration fees • 2 recent passport size colour photographs • your passport • your visa “vignette” (sticker in your passport), if you applied outside the UK • the letter you got from the Home Office when your application was approved, if you applied inside the UK • your biometric residence permit, if you have one You will receive a police registration certificate once you have successfully registered with the police. Please keep it while your visa is valid. If you lose your certificate please contact your local police station and they will tell you what to do. If you failed to register, your visa might be at risk as it is a condition of your visa in the UK. Failure to register in time could impact on any visa applications in the UK in future.

Updating your details You need to inform the police if any of the information you gave to the Police has changed. (for example a new visa granted, a passport number and/or a new contact address etc.)

If you are studying outside London – please contact the local police station about registration If you are studying within London – please check the process from Overseas Visitors Records Office (OVRO) about registration

Do not panic- You are not alone You will probably spend the next 4 years at university so you do not need to decide, organize or plan your near future in the first week. Take a step at a time until you familiarize yourself with your new surroundings. Use all support networks and guidance offered in uncertain times.

Talk to those around you It may look as if everyone else has made lots of friends and are enjoying themselves, but this may not be the case. Try talking to other students living near you or in your department to share experiences and learn tips.

Create a comfortable routine Much of your previous work has been timetabled and structured on your behalf. At university, you will need to be disciplined in self-directed learning to ensure organized study time. Creating a routine between study and down time will allow for optimal performance and reduced stress.

Keep a balance This may be the first opportunity you have had living independently and being self-sufficient. This can be daunting in a new environment whilst balancing and keeping on top of your studies. Make sure you rest well, exercise and maintain a healthy diet.

Involve Yourself Do not forget to indulge in your interests, there are a large number of clubs and societies to become a part of. This is a great way to make friends, socialize and reduce any stressors.

You may feel homesick Many students will experience homesickness during the transition from home to university, it might be difficult to predict how you feel until you are here. For most it is an uncomfortable phase but if you are very distressed talk to the welfare officer, a Student Counsellor or fellow students experiencing the same changes.

Take the help that is available As well as Student Counsellors who will discuss any issues with you confidentially, support on issues such as accommodation, finance, academic support and health matters are available when you need. Visit https://www.royalholloway.ac.uk/student-life/support-and-welfare/ for more information. You may also visit the welfare officer based in the ISC when needed for confidential support.

Do not delay Most students try to cope by themselves and only seek help when an issue becomes unmanageable. No matter how small or insignificant you think your difficulty is, a problem shared is a problem halved and can be sorted quickly.

Attendance at Student induction will support you in ALL of these matters. Once you have started, please use the contact details provided in the programme for further support.

Egham Egham is a small town in Surrey with a population of Restaurants: 5,724. It is conveniently located a 20 minute walk http://www.egham.org.uk/locinfo/drinkandeat.html from Royal Holloway College. https://www.locallife.co.uk/staines/sitesearch.asp Shops: http://www.locallife.co.uk/egham/shopping.asp Nightlife: http://www.locallife.co.uk/egham/nights-out.asp Leisure Centre: http://www.eghamleisurecentre.co.uk/

Surrounding Towns

Surrey The county of Surrey has a lot to offer. See the link http://www.visitsurrey.com/ for information on towns/villages, activities, things to do and places to go. Staines Restaurants: Staines is a medium-sized town about 3 miles from https://www.tripadvisor.co.uk/Restaurants-g190796- Royal Holloway (about 45 minute walk) and only one Egham_Surrey_England.html stop on the train from Egham. The wide Elmsleigh Shopping Centre: pedestrianised High Street has most familiar retail http://www.elmsleigh.co.uk/ names and smaller independent shops can be found Shops: in the surrounding streets. A market is held in the http://www.locallife.co.uk/staines/shopping.asp pedestrianised High Street every Wednesday and (Includes Waterstones, Marks & Spencer, Debenhams, JD Saturday and is one of the largest and busiest street Sports, Sony, Argos, PC World, Tesco, Waitrose, and markets in Surrey. A medium-sized shopping centre HMV). (Elmsleigh) is directly behind the High Street. The https://www.tworiversstaines.com/StoreMap Two Rivers retail park includes a Vue cinema, gym Nightlife: and cafes. http://www.localnightlife.net/localnightlife/towns/staines/ Thorpe Park is a popular theme park located near Leisure Centre: Staines. https://www.everyoneactive.com/centre/spelthorne-leisure- centre/ Thorpe Park http://www.thorpepark.com/

Windsor http: Windsor is about 5.5 miles from Royal Holloway and http://www.royal.gov.uk/theroyalresidences/windsorcastle/w on the train line from Staines. It is a historical town indsorcastle.aspx on the River Thames and is a popular tourist destination. It is famous for Windsor Castle, one of //www.windsor.gov.uk/visitor-info the Royal family’s office residences. It has a large pedestrian shopping area, a busy High Street and a Restaurants: historical shopping area, with a wide selection of gift http://www.royal-windsor.com/windsorrestaurants.htm shops around the castle. There are also the facilities Shops: usually found in larger towns: two railway stations, a http://www.thamesweb.co.uk/windsor/info/shopping.html theatre and several large hotels. http://www.windsor.gov.uk/shopping/a-z/a Windsor Castle: Windsor Castle is one of the Nightlife: largest and oldest inhabited castles in the world. A http://www.windsor.gov.uk/food-and-drink/nightlife Royal home and fortress for over 900 years, the http://www.royal-windsor.com/nightlife.htm Castle remains a working palace today and the https://www.atikclub.co.uk/windsor Queen’s preferred residence. The magnificent State Apartments include paintings by Rembrandt, Rubens, Theatre/cinema: Gainsborough and Van Dyck. Visitors can also see http://www.theatreroyalwindsor.co.uk/ Queen Mary's Doll's House and St George's Chapel, http://www.windsor.gov.uk/things-to-do/theatre-and-cinema one of the finest examples of Gothic architecture in England. The Castle is open to the public daily (except 25-26 December). March – October, 09:45- 17:15 (last admission 16:00) and November – February, 09:45-16:15 (last admission 15:00). Boat trips: Regular return riverboat cruises operate daily from February to November from the Promenade, Barry Avenue. These include forty- minute and two-hour trips and provide unique views of the Castle. It is also possible to hire self-drive or rowing boats for 30 mins or 1 hour. Royal Windsor Wheel: A recent addition to the town's tourist attractions, this large ferris wheel provides an overhead view of the surrounding area, including the castle. It is located in Alexandra Gardens near the River Thames. Bracknell Leisure Centre: Bracknell is a medium-sized new town located 10 http://www.bracknell-forest.gov.uk/leisure/leis-bracknell- miles from Royal Holloway. In addition to the sport-and-leisure-centre.htm shopping centre, it also has a large Leisure Centre Cinema: and a Cinema/Bowling complex. https://film.list.co.uk/cinema/42965-odeon-bracknell/ Bowling: https://www.hollywoodbowl.co.uk/our-centres/bracknell Shops: https://www.thelexiconbracknell.com/shop

Woking Shops: Woking is a medium-sized new town located 10 miles http://www.visitsurrey.com/things-to-do/shopping/woking- from Royal Holloway. It has quite a large shopping town-centre-p487831 centre, a cinema and theatre. Theatre: http://www.theatresonline.com/theatres/woking- theatres/woking-theatres.html

Virginia Water Lake / Savill Garden Virginia Water Lake (part of Windsor Great Park) is a large man-made lake and park about 2 miles from http://www.windsorgreatpark.co.uk/en/experiences/virginia- Royal Holloway College. It is a very pleasant area to water walk around, ride a bicycle or picnic. Savill Garden is connected to Virginia Water. The Garden charges an entrance fee but there is a very pleasant cafe with an outside seating area and a gift shop in the Visitor’s Centre which can be visited free- of-charge.

Runnymede Runnymede is a meadow alongside the River https://www.windsor.gov.uk/things-to-do/runnymede- Thames. There is a recreation ground with a small p401181 cafe and it is a popular picnic spot. The Magna Carta (the basis of British democracy) was signed by Kind John at Runnymede in 1215, and is commemorated by a memorial at the foot of Cooper's Hill (and by a sculpture in Church Road in the centre of Egham). Another memorial at the top of the hill nearby commemorates all Commonwealth air force personnel killed in World War II. This is freely open to the public year-round. It has excellent views towards London, Windsor and the Surrey Hills.

Travel RHUL College Bus The RHUL College bus runs between Egham train station and and the Campus. Local Public Transport http://www.rhul.ac.uk/forstudents/campuslife/collegebusser vice.aspx

https://intranet.royalholloway.ac.uk/students/campuslife/travel/home.aspx

https://intranet.royalholloway.ac.uk/students/campuslife/travel/bus.aspx

Trains Egham to London Waterloo (41 or 60 mins) and to Reading (46 mins) Egham http://www.nationalrail.co.uk/stations/egh/details.html Staines to London Waterloo (35 mins), Windsor & Eton Riverside (17 mins) and to Reading (50 mins) Staines http://www.nationalrail.co.uk/stations/sns/details.html

Coaches National Express coaches travel to most destinations in the UK and tend to be cheaper than trains. Telephone: 08717 818178 National Express

https://www.nationalexpressgroup.com/customers/plan-a- journey-buy-tickets/

Local buses Bus number 441 – Heathrow Airport, Staines, Egham, Royal Holloway College, Englefield Green http://www.londonbusroutes.net/times/441.htm Bus number 71 – Heathrow Airport, Staines, Egham, Royal Holloway College, Englefield Green, Windsor http://www.londonbusroutes.net/times/071Heathrow.htm

Where to find …… Dentist http://www.accessplace.com/dentist/surrey/egham.htm

Chemist Boots the Chemist & Opticians: 57 High Street Egham; 47 High Street Staines or Unit S3 Two Rivers Retail Park Staines Lloyds Pharmacy: 23 The Precinct, Egham; 98 St Judes Road, Englefield Green, Egham Travel Agent Karnak Travel: 5 The Precinct, High Street, Egham Thomson: 1b The White House, 53-55 High Street, Egham Phone shop Orange: Unit 45, The Orange Shop, North Mall, Staines; The Orange Shop, 111 Peascod Street, Windsor. Vodaphone: 93 High Street, Staines; 25 Peascod Street, Windsor Carphone Warehouse: Unit SUFb Norris Road, Two Rivers Shopping Centre, Staines T-Mobile: 53 High Street, Staines; 8 Peascod Street, Windsor

Cinema Vue Cinema, Mustard Mill Road, 2 Rivers Retail Park, Staines Ambassador Cinema, Peacocks Centre, Woking Odeon, Skimped Hill Lane, The Point, Bracknell Bowling The Point , Skimped Hill Lane, Bracknell (0844 826 1454) Swimming pool Spelthorne Leisure Centre, Knowle Green, Staines Bracknell Leisure Centre, Bagshot Road, Bracknell

London London is easily accessible by train from Egham or Getting around: by coach from Staines. The train is more expensive but much quicker. If travelling by train, it is usually http://debut.careers/insight/getting-around-london/ cheaper to buy a ticket that includes tube/bus travel. The train from Egham arrives at London Waterloo. Tube map: From here it is an easy walk to the South Bank and over Hungerford Bridge to Embankment, Trafalgar http://www.tubemaplondon.org/ Square, Leicester Square and nearby areas. On the Underground (known as the Tube) the Northern, Things to do/Attractions: Bakerloo and Jubilee lines go through London http://www.visitlondon.com/ Waterloo. The coach arrives at London Victoria http://www.ukguide.org/london/attract.html Coach Station. The main shopping areas are around Oxford Street. Markets: There are several famous markets including Camden http://www.streetsensation.co.uk/markets.htm and Portobello Road. Leicester Square, Piccadilly http://londonmarkets.co.uk/ and Covent Garden are all within a 10 minute walk of each other. Here the main collection of cinemas, Shopping: theatres, restaurants, nightlife and China Town can be found. Covent Garden also has many shops as http://www.visitlondon.com/attractions/shopping/top- well as the central market. shopping-destinations There are numerous art galleries and museums which have free entry, as well as other tourist Parks attractions such as Changing of the Guard at Buckingham Palace. https://www.visitlondon.com/things-to-do/openspace/best- parks-in-london

Other UK Tourist Sites Oxford Oxford is home to one of Britain’s oldest and most famous universities where the colleges are famous for their wonderful architecture. Oxford has a busy pedestrianised town centre with numerous shops, cafes, restaurants and nightlife. It is also on the river where you can try the traditional art of punting. Oxford can be reached by frequent services either by train from London Paddington or on the National Express coach.

http://www.visitoxfordandoxfordshire.com/ Brighton Located on the south coast Brighton is a university town with a large selection of shops, cafes, restaurants and nightlife. It also has a pier and large pebble beaches. The architecture gives Brighton its famous character and it is a very popular location for a weekend or day-trip. Trains to Brighton go from Clapham Junction and take 45 minutes (take train from Egham and change). http://www.visitbrighton.com/ Bath Bath is a historic Roman town in the South West of England a short drive off the M4/M5 motorways. It is famous for its architecture and the Roman Baths. It is also a busy university town with plenty of shops, cafes and entertainment. Trains from London Paddington take 90 minutes. http://visitbath.co.uk/ Stonehenge Stonehenge is perhaps the most famous prehistoric monument in the world. Located off the A344 Road, Amesbury, Wiltshire or by bus from Salisbury (the Stonehenge Tour Bus is the public bus departing from Salisbury rail and bus stations See www.thestonehengetour.info).

Useful Contacts

International Study Centre

Department Phone No. Email/Website Contact/Company Name Administration Office 01784 276687 [email protected] Chris Watmore [email protected] Karin Shuttle [email protected]

Welfare Officer 01784 414984 [email protected] Simone Downie

Head of Centre 01784 276688 [email protected] Alexia Gonzalez

Head of English 01784 276692 [email protected] Magda Barrett Head of Academic 01784 276692 [email protected] Syed Haider Subjects

Staff Room 01784 276693 Emergency number 07557 260679 Alexia Gonzalez

Royal Holloway Departments

Department Phone No. Email/Website Contact/Company Name College Switchboard 01784 434455

IT Service Desk 01784 414321 [email protected] Security 01784 443063 [email protected] Health Centre (office 01784 443131 [email protected] Dr Denny & Partners, hours) Clarence Medical RHUL

Health Care Emergency 01784 443131 Contact (out-of-hours queries 5.00 - 6.30pm) Student Housing Bureau 01784 443358 [email protected]

International Student 01784 443663 [email protected] Denise Keable Support Admissions Office 01784 443829 (IFP) or [email protected] 01784 443345 (Int Sts) Finance Office 01784 414428 [email protected] Educational Support 01784 443966 educational- Office [email protected] Student Counselling 01784 443128 [email protected] Student Union 01784 276700 [email protected]

Local Facilities

Department Phone No. Email/Website Contact/Company Name Health care (out-of- 01753 865773 Need Surgery details (Dr hours) Primary Care Denny & Partners, Clarence Trust Medical RHUL) NHS Direct 0845 46 47 Hospital - St Peter's, 01932 872 000 Chertsey 24 hr Accident & Emergency Taxi - Gemini 01784 471111

Taxi - Egham Cars 01784 471177

Egham Train Station http://www.nationalrail.co.uk/ stations/egh/details.html Surrey Police 0845 125 2222

Heathrow Airport 0844 335 1801 http://www.heathrowairport.com/

Gatwick Airport 0844 892 0322 http://www.gatwickairport.com/