How to configure Email Client for JACOBS Lookup

How to use Jacobs University's LDAP resp. JACOBS Domain Active Directory for address lookup in email client.

There is a web-based ldap query page available which might substitute for an address book. See How to know your CampusNet user name for more. (login required)

Table of Content

Basic Configuration Information Microsoft Outlook Requirements How to get it Various Outlook Versions Outlook 2003 english Outlook 2003 deutsch Outlook 2000 english Outlook 2000 german: Test Common Errors Known Issues Mozilla Thunderbird 1.5 Kontact 1.1.2 Evolution Kmail 1.13.5 on opensuse 11.3

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Not needed for Outlook+Exchange

If you use Outlook with the Exchange connector, this configuration is not necessary. The Outlook/Exchange address book uses this information already.

Basic Configuration Information

If you are using another client than Microsoft Outlook, you can use the following information to configure your LDAP connection:

Hostname: jacobs.jacobs-university.de

Recommended Protocol 636 (standard for secure LDAP, aka LDAPS) /Port:

or Protocol/Port: 389 (standard for unsecure LDAP)

Search Base/Base DN: ou=users,ou=campusnet,dc=jacobs,dc=jacobs-university, dc=de

Authentication is required

Authentication is required, using JACOBS account. The format of the user name to enter is either "JACOBS\username" or "username@jacobs. jacobs-university.de".

In addition, if requested by the client:

Search Sub Scope:

Filter: (none needed)

You have to use your CampusNet credentials to bind. The maximum result set size is limited. Connection is possible only from within Jacobs University's network (by being connected on campus, or by using VPN Access). Microsoft Outlook

Requirements

Microsoft Outlook 2000, Outlook XP/2002 or 2003, latest service packs, english or german.

How to get it

No additional software installation is required, it's just configuration.

Here are the necessary click paths in various Outlook installations to configure it yourself:

Various Outlook Versions

Outlook 2003 english

In the Outlook main window, while viewing your personal mail folder:

Click: Tools Click: E-mail Accounts Click: Add a new Directory or Address Book Click: Next Click: Internet Directory Service (LDAP) Click: Next Enter text: in Server Name: jacobs.jacobs-university.de Click: More Settings Click: OK (pop up) Enter text: in Display Name: Jacobs Click: Search Enter text: in Search base: ou=users,ou=campusnet,dc=jacobs,dc=jacobs-university,dc=de Click: OK Click: Next Click: Finish Exit Outlook Wait a minute Start Outlook

Outlook 2003 deutsch

In the Outlook main window, while viewing your personal mail folder:

Click: Extras Click: E-Mail-Konten Click: Ein neues Verzeichnis oder Adressbuch hinzufügen Click: Weiter Click: Internetverzeichnisdienst (LDAP) Click: Weiter Enter text: in Servername: jacobs.jacobs-university.de Click: Weitere Einstellungen... Click: OK (pop up) Enter text: in Anzeigename: Jacobs Click: Suche Enter text: in Suchbasis: ou=users,ou=campusnet,dc=jacobs,dc=jacobs-university,dc=de Click: OK Click: Weiter Click: Fertig stellen Exit Outlook Wait a minute Start Outlook

Outlook 2000 english

Click: Tools Click: Services Click: Add Click: Microsoft LDAP Directory Click: OK Enter: Directory Service Account: Jacobs Enter: Server Hostname: jacobs.jacobs-university.de Enter: Search Base: ou=users,ou=campusnet,dc=jacobs,dc=jacobs-university,dc=de Click: OK Click: OK (pop up) Click: OK Exit Outlook Wait a minute Start Outlook

Outlook 2000 german:

In the Outlook main window, while viewing your personal mail folder:

Click: Extras Click: Dienste Click: Hinzufügen Click: Microsoft LDAP-Verzeichnis Click: OK Enter: Verzeichnisdienstkonto: Jacobs Enter: Serverhostname: jacobs.jacobs-university.de Enter: Suchbasis: ou=users,ou=campusnet,dc=jacobs,dc=jacobs-university,dc=de Click: OK Click: OK (pop up) Click: OK Exit Outlook Wait a minute Start Outlook

Test

Write a new email, enter part of a name in the email To:/An: field not existing in the Exchange server address book, e.g. "mostaf". Force name lookup by either clicking the "Check Names" Icon or by selecting menu "Tools -> Check Names". The full name (e.g., "Afgani, Mostafa (nnn)") of the intended user should appear.

Common Errors

Name of server "jacobs.jacobs-university.de" was not entered correctly, or search base "ou=users,ou=campusnet,dc=jacobs,dc=jacobs-university,dc=de" has typos. Please check, correct, copy&paste, exit Outlook, wait a minute, start Outlook, try again, contact Service Desk for Faculty and Staff.

Known Issues

LDAP/AD server is reachable only from within the university network. Using Outlook outside of Jacobs University will yield "ldap server is not reachable" errors (in addition to "MS Exchange server is not reachable error")!. Solution: use VPN Access.

If upon writing an email and klicking on "To:/An:" button the address list appears empty, you have to reset the previous addressbook as first for Outlook to look at. Solution: in the Outlook main window:

Click path (Outlook 2003, english):

Click: Tools Click: Address Book Click: Tools Click: Options at "Show this address list first:" Select: Global Address List Click: OK Click: File Click: Close

Click path (Outlook 2003, german):

Klick: Extras Klick: Adressbuch Klick: Extras Klick: Optionen at "Diese Adressliste zuerst anzeigen:" Select: Globale Adressliste Klick: OK Klick: Datei Klick: Schließen

Mozilla Thunderbird 1.5

Mozilla Thunderbird also supports using LDAP as a directory server. The following configuration information was provided by Afgani, Mostafa Zaman (thanks!): 1. Open the preferences/options dialog

Linux: Edit -> Preferences

Windows Tools -> Options :

2. Navigate to the "Composition -> Addressing" tab

3. Under "Address Autocompletion", check "Directory Server", and then click "Edit Directories..."

4. Click "Add"

5. Fill out the dialog as follows:

Name: Jacobs University Directory

Hostname jacobs.jacobs-university.de :

Base DN: ou=users,ou=campusnet,dc=jacobs,dc=jacobs-university, dc=de

6. Click "OK" and then again "OK" to close the list of servers

7. Click "Close" to complete the LDAP configuration for Thunderbird.

Kontact 1.1.2

Kontact eg. on a SuSE 10 can easily be configured using the LDAP-Lookup

Select 'Settings' --> 'Configure Kontact' Select 'Contact' --> 'LDAP Lookup' --> 'Add Host' Host: jacobs.jacobs-university.de Port: 389 DN: ou=users,ou=campusnet,dc=jacobs,dc=jacobs-university,dc=de

That's it.

Evolution

Apparently straightforward (untested, please comment!). Follow the steps as decribed here and use the information from above.

Kmail 1.13.5 on opensuse 11.3 Select 'Personal Settings' from the 'Main Menu' --> 'Advanced' --> 'KDE Resources' --> make sure the selection is on 'Contacts' --> 'Add' --> LDAP (Provides access to contacts stored in a LDAP directory server)

General: Bind DN: [email protected] Password: yourcampusnetpassword Host: jacobs.jacobs-university.de Port: 389 DN: ou=active,ou=users,ou=campusnet,DC=jacobs,DC=jacobs-university,DC=de

Security: Security: No Authentication: Simple

You can test the settings with the 'Offline Use' function, Just press 'Load into Cache'. You will need to restart Kmail in order to get it working.