CREATING VALUE THE SRF WAY ANNUAL REPORT 2019-20 WHAT’S INSIDE 01 02 06 Company Message from Notice Information the Chairman 19 62 69 Management Discussion Corporate Governance Board’s Report Report & Analysis 88 100 190 Business Responsibility Standalone Consolidated Report Financials Financials COMPANY INFORMATION Auditors Bankers Registered Office M/s B S R & Co. LLP, • ICICI Bank (CIN: L18101DL1970PLC005197) Chartered Accountants • State Bank of India Unit Nos. 236 & 237, 2nd Floor, • Standard Chartered Bank DLF Galleria, Mayur Place, President & CFO • Citibank NA Noida Link Road, Mayur Vihar Phase I Extension, Rahul Jain • DBS Bank India Limited • HDFC Bank Delhi, India - 110 091 • Kotak Mahindra Bank Tel: +91-11- 49482870 Vice President • HSBC (Corporate Compliance) & • Axis Bank Corporate Office Company Secretary • Yes Bank Block - C, Sector - 45, Rajat Lakhanpal • MUFG Bank Limited Gurugram - 122 003, • Sumitomo Mitsui Banking Haryana, India Corporation Email:
[email protected] • Mizuho Bank Limited www.srf.com • IDFC Bank • BNP Paribas Annual Report 2019-20 MESSAGE FROM THE CHAIRMAN Dear Shareholders, robust multi-business entity, which As I sit down to pen my message for holds us in good stead. Strategic the Annual Report FY 2019-20 at a innovations across businesses, desk in my home, I am reminded of a backed by strong R&D team have quote by one of India’s most revered helped the company effectively face poets, Rabindranath Tagore, “You can’t such external uncertainties. cross the sea merely by standing and staring at the water.” Staying resilient Coming to our specific Businesses, I and agile in difficult situations is the would like to talk about some of the only way we can respond efficaciously milestones achieved by each of our and adapt to changing times swiftly.