Hitachi in Oceania

1 2 Contents

Introduction 5 About 6 Hitachi Group Identity 8 Global Values 11 Forward Vision 12 Hitachi’s Collaboration with the NSW Government 14 Social Innovation Business 16 Overview of SDGs and Hitachi Oceania 18 Elements of SDGs within our Products and Services 19 Elements of SDGs within our Business Operations 24 Footprint in Oceania 30 Hitachi Group Companies in Oceania 32

© Hitachi, Ltd. 2021. All rights reserved. 3 Contribute to society through the development of superior, original technology and products

4 Introduction Leading the World with Social Innovation

Hitachi has been contributing Challenges that await or demand to society since its foundation solutions are everywhere. Adopting a customer-centric approach, we openly over 110 years ago. We collaborate with our customers and strive to add value to society partners to foster innovative thinking to through our Social Innovation meet these challenges in the transport, Business – a globally mining, agriculture, public safety, energy, and healthcare sectors. By implemented framework that sharing ideas, we can utilise technology harnesses the combined to create a richer social fabric. power of our operational Discover how Hitachi is using technologies and over half technological innovation to help a century of leading IT society in Australia and New Zealand expertise. realise a sustainable way of life.

5 About Hitachi

In accordance with its mission, Established as a manufacturer of five- “Contribute to society through horsepower induction motors, Hitachi the development of superior, has not only developed its ability to create products, but has honed its original technology and abilities in control and operational products,” Hitachi, with over technologies (OT) in more than 110 110 years since its founding years as a manufacturer, as well as its in 1910, has responded to the knowledge in information technologies expectations of society and its (IT) over the past 50 years. Hitachi’s customers through innovation. Social Innovation Business combines OT, IT, and products to create new value and resolve social issues.

6 Hitachi by the Numbers Hitachi Group: An experienced global performer

Founded in Consolidated revenue 1910 Approximately AU $115bn*

Consolidated R&D expenditure Consolidated number of employees Approximately Approximately AU $3.9bn* 350,000

Learn more about Hitachi through this video

*Fiscal Year 2020 *Exchange rate of 76 AUD/JPY (average rate of fiscal year 2020) 7 Hitachi Group Identity

Originally set by the Hitachi The Values reflect the Hitachi Founding founder , the Spirit, embraced with care and passed along to each and every Hitachi Group Mission has been carefully member as we continue to fulfill passed on to generations of Hitachi’s Mission. The Vision is an employees and stakeholders expression of what the Hitachi Group throughout the company’s aims to become in the future as it history. advances to its next stage of growth. The Mission, Values, and Vision were developed to be shared as a simple concept.

Our Founder’s Namihei Odaira graduated from Tokyo Imperial University with a degree in Mission Continues electrical engineering. After beginning his professional career in the mining industry, Odaira founded Hitachi in 1910 with the ambition to “contribute to society through the development of superior, original technology and products.”

More than just ambition, these words have driven every action 8 of the company for over 110 years. 9 Hitachi delivers innovations that answer society’s challenges. With our talented team and proven experience in global markets, we can inspire the world.

10 Global Values Creating a Better Tomorrow

Hitachi embraces the values Harmony of Harmony, Sincerity and The willingness to respect the Pioneering Spirit. These opinions of others and discuss words steer operations, matters in a manner that is thorough calling on our employees and frank, but fair and impartial, to give their best as we and once a conclusion has been reached, to cooperate and work build products and systems together to achieve a common goal. that positively contribute to society. Conserving Sincerity resources and preserving ecosystems is part of this To act with a sense of ownership and honesty at all times and never positive contribution. Since its pass the buck. The spirit to meet foundation, Namihei Odaira society’s expectations and generate positioned the company to credibility for Hitachi. be a key player in what he knew would become a global Pioneering Spirit community, working to build To work creatively, using novel a better world for future approaches to enter new areas. generations. To always act as a pioneer within our areas of expertise and to have the passion to pursue higher goals beyond our capabilities.

Learn more through the ‘I Am Hitachi’ video 11 Forward Vision Mid-Term Management Plan

We believe Social Innovation is about Our vision can be expressed as: collaborating to address the world’s social and environmental issues. Communities, governments and businesses need to work together towards a common goal to achieve meaningful change. It’s bigger than any individual or organisation. At Hitachi, we collaborate with our partners to make the “good” the world needs, a reality. social-innovation.hitachi

12 As an integral part of its mission, Hitachi has continuously strived to To improve the Quality of Life and provide added value for customers serve society in a sustainable manner by focusing on Social Innovation Business. By promoting Social Innovation Business, in the 2021 Mid-Term Management Plan, we will operate business to create three value Social Values Environmental Values Economic Values propositions for customers including social values, environmental values, To enhance social, environmental and economic values through our and economic values. five sector business and technology solutions. Hitachi has identified five areas where its solutions can increase these values for customers: Mobility, Smart Life, Industry, Energy, and IT. For Oceania specifically, three focus areas for the region have been selected, namely Smart Cities, Rail, Mobility Smart Life Industry Energy IT and Mining, and all will incorporate IT Solution Solution Solution Solution Solution capabilities. Hitachi’s solutions in these areas will improve the quality of life for people and provide added value to customers. Product

13 Hitachi’s Collaboration with the NSW Government

One of Hitachi’s key projects in the The Kyōsō Centre will attract the brightest minds and the Oceania Region is a collaboration best in business to the region – a great with the New South Wales (NSW) The centre, based on Hitachi’s opportunity for economic development Government on the redevelopment of successful Kyōsō-no-mori facility and job creation into the future,” Ms Western Sydney and the creation of an in Japan, will promote collaborative Berejiklian said. Aerotropolis near the new Nancy-Bird creation-style research between Dr Suzuki said Hitachi’s vision was to Walton airport. business, academics and government. With expected construction to begin in investigate challenges facing society, This Western Sydney Project is a late 2022, the centre will support more customers and stakeholders and to work transformational urban development than 85 advanced technology jobs in together to identify ways to resolve the project which will be one of the largest Western Sydney, in fields such as data issues. in the region. The plan is to create analytics, artificial intelligence and other “Hitachi looks forward to being a a new city including a new airport technologies. founding tenant of the new smart city in Western Sydney supported by an and will continue to work with the advanced manufacturing precinct NSW Premier Gladys Berejiklian made Western Parkland City Authority (WPCA) called the Aerotropolis, and new the announcement on 23 October 2019 to contribute to the planning and design infrastructure in the heart of Western with Dr Norihiro Suzuki, Vice President of the Advanced Manufacturing and Sydney. The Aerotropolis will deliver and Executive Officer, CTO and Mr Research Precinct,” Dr Suzuki said. approximately 200,000 new job Hideki Osumi, General Manager of Smart opportunities, by establishing a new Digital Solution Business Development “By drawing on vast experience and high-skill jobs hub across aerospace Division, and General Manager of Smart technology in social infrastructure and and defence, manufacturing, Life Business Management Division, information technology, Hitachi works healthcare, freight and logistics, from Hitachi Ltd. to provide the best outcomes and help agribusiness, education, and research Ms Berejiklian said the ‘Kyōsō’ centre improve customers’ economic, social industries. would bring Hitachi’s successful ‘Social and environmental value. Hitachi hopes to accelerate Kyōsō-style collaborative In 2019, it was announced that Hitachi Innovation Business’ concept to Western creation in Western Sydney.” would be the first tenant at this Sydney and was an important step Aerotropolis, with a collaboration and towards ensuring the new Aerotropolis research centre that will generate delivers on its promise to be a hub for hi-tech jobs: The Kyōsō Centre. innovation, research and development. “Their presence at the Aerotropolis 14 Further collaboration The first project for the Western with Liverpool City Council Parkland City Authority (WPCA) What is the IGL solution? As part of the Western Sydney Project Hitachi Australia began its first project for It is a protocol for the trusted and Hitachi’s collaboration with the the WPCA in 2020. transfer of trade related digital NSW Government, co-creation with documents between Customs The Inter Government Ledger Project eight local government councils Agencies. It establishes rules (IGL) was a UN led project, where surrounding the Aerotropolis is a key for government to government Australia was the lead country to begin focus. Hitachi Australia is currently (G2G) communication through the journey for a complete digital export working with Liverpool City Council, a secure, high-integrity channel. supply chain for agriculture products one of the largest of the eight The G2G channel solves the trust – from farm to export destination local government councils, on the problem, as importing regulators country. This means that exports possibilities of co-creation. will trust digital documents sent would be supported by end-to-end via exporting regulators rather In May 2020, a three-way digital processing of transactions – no that private developed paperwork. Memorandum of Understanding (MoU) paperwork. The project is developed by UN/ between Hitachi Australia, Liverpool Hitachi’s first phase of the project was CEFACT, with Head of Delegation City Council, and South Western to undertake a feasibility analysis to Support from the Australian, Sydney Local Health District (SWSLHD) validate the concept. This has been Singapore, and Chinese was signed. The focus of the MoU is to completed. The second phase in 2020 governments, led by Australia. initiate digital solutions for improving involves setting the framework – virtual the ‘Quality-of-Life’ of its residents, as digital export transactions. the first Kyōsō-Centre joint project. Hitachi Australia was also awarded the second phase of the Digital Supply Channel (DSC) contract (formerly named the Inter government Ledger, or IGL) with WPCA. After having proved the technology in Phase 1, Hitachi now will be developing the solution to take DSC to the next level which is to allow countries to “digitally” trade goods, starting with agriculture products. 15 Social Innovation Business

Hitachi’s Social Innovation Business and Sustainability Solve Social Issues The evolution of technologies such as the Internet of Things (IoT) and artificial intelligence (AI) are transforming enterprise and people’s lives. On the other hand, problems are emerging in many parts of the world as societies become more advanced, complex and diverse.

Advocating Sustainable Development OT IT Goals (SDGs) to overcome the Control, Monitoring, challenges facing all humanity, the Operations Analysing, United Nations has called on industry Forecasting to contribute through business. Hitachi’s Mission focuses on realising the social values targeted through the SDGs. This has been the major theme of management ever since Hitachi was founded. Working with stakeholders, we are strongly promoting the Social Innovation Business to develop a common understanding of issues with society and customers, and to help Products / Systems address these issues by leveraging Hardware, Materials, Hitachi’s strengths in operational Engineering / Procurement / Construction, technology (OT), information System Integration technology (IT) and products/systems. 16 Working together to accelerate innovation

17 Overview of SDGs and Hitachi Oceania

Corporate Commitment Business Strategy

Hitachi’s mission to “contribute Identifying Key Our focus in 2020 to the society through the Social Challenges In 2020, Hitachi Oceania (Australia development of superior, original Of the 17 SDGs, there are 11 Goals and New Zealand) has continuously technology and products” that align closely with Hitachi’s worked with our various stakeholders shares the same ideology as mission. Six Goals where Hitachi can in a sustainable manner by focusing United Nation’s 17 Sustainable make a significant impact through its and aligning our Social Innovation Business / business activities with the Development Goals (SDG). We corporate commitment to society and a further five Goals where are through SDGs. We are also pressing forward support the principles of the its business strategy. These were with environmental activities based on United Nations Global Compact identified by consulting the ISO 26000 Hitachi Environmental Innovation 2050. and with our technological standard, the UN Global Compact One of the main targets is to achieve innovation and IT expertise we and other social good sources. There carbon neutrality at all its business sites intend to continue contributing are both opportunities and risks when (factories and offices) by fiscal 2030. to the development of a working to make the world a better As part of our commitments to the place, but the achievement of these sustainable society by actively Global 2030 Sustainable Development goals is inextricably tied to Hitachi’s engaging in SDG. agenda, we have been aligning and very future as a company. linking our products and services, as well Embracing the belief that Hitachi can as business operations with the SDGs. contribute broadly to the achievement of the SDGs through a wide range of business activities, the company is also investigating options for supporting the remaining Six SDGs in the short to medium term. We are committed to supporting efforts to reach all SDGs, both directly and indirectly, especially in terms of the interaction and interdependence between them. 18 Elements of SDGs within Our Products and Services

Sustainable Development Goals

Goal 8 – Decent Work and Economic Growth

Links to target 8.a. about achieving economic productivity through technological upgrades and innovation.

Goal 9 – Industry, We believe that developing Brisbane’s Cross River Innovation and Infrastructure products and services which Rail Project Links to target 9.1. about are aligned with the SDGs developing quality, reliable, Hitachi Rail, in partnership with sustainable and resilient will lead to sustainable and Queensland Rail, is delivering a infrastructure. long-term growth for Hitachi new world-class railway signalling and the society. Among our system the European Train Control Goal 11 – Sustainable many products and services System (ETCS) as part of the city of Cities and Communities Brisbane’s Cross River Rail Project. closely linked with the SDGs Links to target 11.a. about The introduction of ETCS Level 2 in 2020, we would like to providing access to safe, affordable, technology is the first step in the accessible and sustainable transport share the following: new digital transformation towards smart systems for all. rail signalling system, smart sustainable mobility that will shape the agriculture technology, bush- future of Brisbane and the South East Goal 13 – Climate Action Queensland region. Already operating fire prevention technology, Links to target 13.1 about in cities throughout the world, the energy-saving compressor, strengthening resilience and new railway signalling system will and enhanced consumer adaptive capacity to climate- increase capacity, efficiency and related hazards. product. reliability while maintaining safety on South East Queensland’s rail network. Goal 17 – Partnership It is especially important for the safe For The Goals operation of trains in the Cross- Links to target 17.19 about River Rail tunnels. This system will promoting effective public, significantly improve safety, increase public-private and civil society efficiency, and enable increased partnerships, building on the capacity on the rail network across experience and resourcing Southeast Queensland’s rail network. strategies of partnerships.

19 Smart Agriculture Technology With a focus on protecting soils and in Queensland water quality in sensitive catchments Sustainable across the Great Barrier Reef, key Development Goals Hitachi Australia has been in physical and chemical indicators will partnership with several stakeholders be used for managing and monitoring Goal 14 – to develop an Australian Horticultural water quality objectives (WQOs) related Life Below Water Sustainability Framework under the to key farming practices. This allows Links to target 14.2. about program “Horticulture for Tomorrow”. base environmental performance sustainably managing and Hitachi, as part of the larger project monitoring and reporting to be in line protecting marine and team, leads the development of with regulations and industry Best coastal ecosystems to digital solutions for the collection, Management Practice (BMP) programs. avoid significant adverse analysis and presentation of key The Hitachi Lumada platform is used impacts and target 14.3 farm productivity and environmental for analysis of key data and include about minimising and performance for targeted process orchestration approaches to addressing the impacts of environmental outcomes. allow the integration, automation, and ocean acidification optimisation of business processes Goal 15 – Life On Land and workflows and key industry BMPs. Links to target 15.1 This initiative has been contributing about the conservation to the conservations of lands, and sustainable use of oceans, and marine resources. It also terrestrial and inland encourages innovation in the field freshwater ecosystems. of data analysis, automation, and optimisation of workflows. Goal 17 – Partnership For The Goals

Links to target 17.19 about promoting effective public, public-private and civil society partnerships, building on the experience and resourcing strategies of partnerships. 20 Preventing Bushfires with the Spark Prevention Unit (SPU) Sustainable Development Goals Hitachi ABB Power Grids has developed the Spark Prevention Unit Goal 9 – Industry, (SPU) technology that helps reduce the Innovation and risk of bushfires due to surge arrester Infrastructure overloads. Links to target 9.5 about upgrading technological Currently there are around 2,000 SPUs capabilities of industrial installed in Australia. While the SPU by sectors and encouraging itself cannot eliminate all bushfire risks, innovation. United Energy, a prominent energy provider in Victoria, is leading the way, Goal 13 – by installing the SPUs as a key element Climate Action of their overall bushfire mitigation Links to target 13.1 about program. Horizon Power in Western strengthening resilience Australia is also utilising SPUs to and adaptive capacity to improve reliability in areas of extreme climate-related hazards. lightning intensity which increases risks of overloading arresters installed on unshielded overhead distribution lines.

21 Better Nutrients and Less Food Waste Sustainable Development Goals At Hitachi Australia, some of our best selling models come from our Goal 2 – Zero Hunger Made-in-Japan range of refrigerators Links to target 2.1 about that help keep food fresher for providing safe, nutritious longer. Understanding that one of and sufficient food. the keys to longer-lasting freshness is reduced oxygen levels, Hitachi’s Goal 11 – Sustainable latest refrigerator technology embeds Cities and Communities a platinum catalyst within the vacuum Links to target 11.6 about compartment. The vacuumed reducing per capita environment prevents oxidisation environmental impact and retains nutrients inside the food, including through waste resulting in chilled meat, fish and dairy management. products are kept fresh and nutritious. Goal 12 – Responsible This is made possible through Consumption and the implementation of aero-vege Production compartment with platinum catalyst, sensor cooling, and vacuumed Links to target 12.5 environment features in the Hitachi about reducing waste refrigerator technology. generation through prevention. The product has been linked to contributing better nutrients for families, reducing food wastes, and promoting sustainable food culture in Australia.

22 Energy Saving Compressor designed and developed the Sustainable VX range compressor to meet the Development Goals demanding Australian conditions and Goal 9 – Industry, offer significant energy savings and Innovation and reliability. Compared to constant speed Infrastructure compressors, the new product can Links to target 9.5 about deliver significant power savings. At full upgrading technological load, the specific power consumption capabilities of industrial (kw/cfm of air produced) on the VX sectors and encouraging is approximately 7% lower than the innovation. current Champion VSD models. This is a huge improvement from Goal 13 – an energy savings perspective. The Climate Action VX compressors have recently been Links to target 13.1 about supplied into the packaging and strengthening resilience construction industries. and adaptive capacity to climate-related hazards.

23 Elements of SDGs within our Business Operations

At Hitachi, taking a strategic Mitigating Waste Impact and sustainable approach The end-of-life of materials can often be For more than three years, in to managing our business is the start of something new. At Hitachi, collaboration with our retail partners, essential for the long-term we not only work to manage waste we have disposed old models of growth and resilience of our responsibly, but also collaborate with appliances along with all the packaging organisation. our stakeholders to find ways to create in a responsible manner. Approximately new values. 5,000 appliances have been processed There are three pillars that in Australia under this arrangement over At CablePrice New Zealand, we have we focus on to embed the last two years. established and operate a standard SDGs within our strategy waste and recycling system at all sites. and operations: There are large and small sized recycling Sustainable boxes set up at all sites to separate Our environment Development Goals metal, plastic, wood, paper, non- We’re caring for our environment by industrial waste, and oil-stained towels. Goal 12 – Responsible adopting a sustainable approach to Consumption and The company also participates in the managing our operations and also Production New Zealand Government’s Recovering helping our customers to do so. Oil Saves the Environment (R.O.S.E.) Links to target 12.5 about Our people program where 75% of the oil residual reducing waste generation We’re continuing to create a healthy, is transported to asphalt manufacturers through prevention. flexible and supportive workplace and 15% is used in an oil burner to Goal 13 – Climate Action for all. power the company’s heating system. Links to target 13.1 about Our communities At Hitachi Australia, we have a program strengthening resilience We’re making a difference through to reduce the environmental impact of and adaptive capacity to community programs, volunteering, packaging of consumer goods. The climate-related hazards. capacity building, and supporting business submitted a ‘Full-Service Indigenous causes to help create Program initiative’ to the Australian Goal 15 – Life On Land stronger communities. Packaging Covenant Organisation Links to target 15.a about (APCO) which includes the “Full-Service mobilising resources to Delivery” initiative for refrigerators and conserve our ecosystems. 24 washing machines. Enhancing Renewable Energy Powered Operations Hitachi companies in Oceania are progressively implementing the Sustainable utilisation of renewable energy to power Development Goals many of their offices and operations. Some of the initiatives include: Goal 7 – Affordable and Clean Energy • H-E Parts International has installed Links to target 7.2 about 688 solar panels at its Crushing increasing the share of Solutions Division located at the Naval renewable energy in the Base in Western Australia. The entire global energy mix. installed system is rated at 190KW and is spread across multiple workshops Goal 13 – Climate and warehouses. Action

• The operations at CablePrice in Links to target 13.1 about New Zealand is 100% powered by strengthening resilience renewable electricity. This electricity is and adaptive capacity to sourced from a combination of wind, climate-related hazards. solar, as well as hydro-generation plants. • SullAir has installed solar panels at their Australian Office to partially power their operations. Through these initiatives, Hitachi businesses have been able to reduce pollution and carbon footprint and promote the usage of clean energy in the industry. 25 Health and Well-Being In 2020, Hitachi companies in Oceania Hitachi Solution had implemented continued to create a healthy, flexible remote working even before the Sustainable and supportive workplace for all. We pandemic and was also an early Development Goals understand that health, including adapter of the flexible working mental health, is an increasing concern environment using virtual collaboration Goal 3 – Good Health in the community. A series of targeted technology. This aligned with an and Well-Being well-being initiatives and preventative employee exercise and wellness Links to target 3.4 about programs were introduced throughout program which ensured remote promoting health and the year to better equip employees and workers felt connected with well-being their families. colleagues. Hitachi Vantara provided care packs to the Victorian team Hitachi Australia introduced a Health whilst in lockdown. The business and Well-Being program which focused also launched an initiative call “Make on improving the holistic well-being of & Mend” which encouraged Friday employees. This included an Employee afternoons off to give employees Assistance Program for employees flexibility needed during the lockdown. and their families that provides Cable Price New Zealand implemented confidential counselling for personal the Good Yarn program which is a well-being or workplace challenges, peer-to-peer based training workshop support from health coaches and aimed at increasing awareness around nutritionists, and exclusive access mental wellbeing. to an online website. Other initiatives rolled-out during the year included the partial reimbursement of private health insurance fees, payment of flu vaccination fees and support for initiatives to Stay Active.

26 Diversity and Inclusion Empowering women and supporting Hitachi Vantara has also established gender equality is an important several initiatives in this space. Sustainable element of how we operate and Management have developed a People Development Goals thrive. Throughout our businesses, Plan with a key focus on Diversity from entry level to executives, we are and Inclusivity, and also established Goal 4 – committed to having diverse gender an Australian/New Zealand Diversity Quality Education representation. Inclusion Council within the business. Links to target 4.3 about Education around the topic has providing equal access Hitachi Construction Machinery been also conducted, including to quality technical Australia (HCA) as an Equal “Unconscious Bias and Inclusion” education. Opportunity Employer, launched training for the Leadership Team and STEM linked apprenticeship programs “Creating an Inclusive Culture of Trust Goal 5 – and was able to increase the female & Belonging” training for all employees. Gender Equality participation by 16% last year. The number of female employees registered Links to target 5.5 about in the leadership development program ensuring women’s full was also up 17% last year. and effective participation and equal opportunities for leadership.

27 Community Services Hitachi Oceania constantly strives to serve the community that it is a part of. We actively encourage our employees to volunteer, make donations and become involved in the community. We aim to help Hitachi Construction Machinery H-E Parts sponsored schools to people and places to be Australia (HCA) has partnered with the compete in the BHP Whitsunday better. We are also helping Clontarf Foundation and contributed Science Technology Engineering & towards the delivery of education Math (STEM) Challenge in Queensland. create opportunities and real programs to indigenous children The challenge tasked students to build outcomes for the First People and youths promoting self-esteem, and test a Human Powered Vehicle in Australia. discipline and life-skills which can (HOV), helping them build knowledge improve education and employment for and understanding of STEM the participants. fundamentals in a practical application.

ABB Power Grids New Zealand Hitachi businesses also contributes to Hitachi also donates to a number of employees marked the World’s the development of STEM programs initiatives and good causes. Hitachi Environment Day on 5 June 2021 by and initiatives to address youth Australia is proud to donate and participating in clean-up activities in employment. Hitachi Rail partnered support BizRebuild, a Business Auckland, Hamilton, New Plymouth, with Universities in Perth and Brisbane Council of Australia initiative, providing and Christchurch. Carrying the theme to contribute to the development of practical assistance to small and local Ecosystem Regeneration, they helped young engineers. HCA, Hitachi ABB businesses impacted by bushfires and clean-up beaches, rivers, and parks Power Grids, and CablePrice are some floods. Hitachi Australia and HCA have near their local offices. of the many businesses that provide also been providing ongoing support apprenticeship and graduate programs to the Humpty Dumpty Foundation, for youths promoting work related to which provides vital pieces of medical STEM. equipment to selected children’s hospitals across Australia. 28 Sustainable Goal 8 – Decent Work Goal 15 – Life On Land and Economic Growth Development Goals Links to target 15.1 Links to target 8.6 about about the conservation Goal 3 – Good Health reducing the proportion of and sustainable use of and Well-Being youth not in employment terrestrial and inland Links to target 3.8 about or training. freshwater ecosystems. providing access to quality essential health- Goal 13 – Goal 17 – Partnership care services. Climate Action For The Goals

Links to target 13.1 about Links to target 17.19 Goal 4 – strengthening resilience about promoting Quality Education and adaptive capacity to effective public, public- Links to target 4.3 climate-related hazards. private and civil society about providing access partnerships, building on the experience and to quality technical Goal 14 – resourcing strategies of education and 4.4 about Life Below Water increasing the number of partnerships. youths and adults with Links to target 14.1 technical and vocational about reducing marine skills for employment and pollution and 14.2. about decent jobs. sustainably managing and protecting marine and coastal ecosystems to avoid significant adverse impacts.

29 Footprint in Oceania

Consulting Industrial Equipment

Smart Life & Ecofriendly Systems

An Overview

Hitachi has been operating in Oceania Smart through various holdings for over 50 Agriculture years. In that time, we have steadily grown to employ more than 3,800 employees, with a consolidated revenue * of approximately AU $2.6 billion (as of 3,800+ March 2021). Crushing No. of employees With offices in every Australian state Solutions and territory, and throughout New Zealand, Hitachi has made significant * contributions to the region through a AU $2.6bn wide range of products and services in: Consolidated revenue / information and telecommunication systems and services Fleet Management / mining technologies and solutions Solutions / social infrastructure solutions, S such as power and rail systems N M I O IN U T / vertical transportation systems such IN G S O L as elevators and escalators / consumer products Engineered Products / industrial products and solutions / consulting services

Metal Casting Services Construction 30 Machinery Infrastructure & Power

Others

Collaborative Creation Information & In Australia and New Zealand, we are dedicated Telecommunication to collaborating with governments, businesses Systems and communities to foster innovative thinking and deliver life-changing outcomes for society * and individuals. 3,800+ By working together with our stakeholders, we No. of employees Rail Business are ‘Powering Good’ for the Oceania region toward a more sustainable global society. * Learn more about Hitachi’s Social Innovation AU $2.6bn Business at social-innovation.hitachi/en-au Consolidated revenue Energy Solutions

S N M I O IN U T IN G S O L IoT Solutions

Construction Solutions

Engine Solutions *as of March 2021 31 Hitachi Group Companies in Oceania

Hitachi Australia Pty. Ltd. Group Companies Digital Solutions Hitachi Vantara Australia Pty. Ltd. Agriculture Solutions Hitachi Vantara New Zealand Ltd. Research and Development Hitachi Construction Machinery (Australia) Pty. Ltd. Digital Smart City Wenco International Mining Systems Ltd. Healthcare Solutions SmartCap Technologies Pty. Ltd. Consumer Products Pty Limited Industrial Equipment H-E Parts International LLC Social Infrastructure CablePrice (NZ) Ltd. Vertical Transportation Systems Hitachi Rail STS Australia Pty.Ltd. Sullair Australia Pty. Ltd. Hitachi Solutions Asia Pacific Pte. Ltd. ABB Power Grids Australia Pty Limited ABB Power Grids New Zealand Limited

32 *List above as of September 2021 Hitachi Australia Pty. Ltd.

Unanticipated solutions

Digital transformation Innovation

Disruptive services that change the future

Founded in 1983, Hitachi Digital Solutions Advanced analytics, artificial Australia Pty. Ltd. is wholly intelligence, and machine learning are With our powerful IT and OT packaged into solution cores to solve owned by Hitachi, Ltd. experience, Hitachi Digital Solutions can business problems. Lumada’s open Japan. The operations of the uniquely inspire, envision, architect and architecture lets it run on the cloud, on company’s various divisions accelerate digital transformation that premise, on the edge, or in the core. include the delivery of leading solves today’s challenges and prepares society for the challenges of tomorrow. Hitachi understands automation, and edge technologies and is able to provide customers a unique, solutions in various areas. The portfolio of Digital Solutions single-source solution for complete includes health, agriculture, mining, integration of their physical assets and manufacturing, transportation, safety data information; offering greater speed, and environment solutions. Leveraging flexibility and efficiencies towards Lumada technologies we bring achieving their Industry 4.0 visions. advanced machine learning to illuminate and bring together data which has For more information please contact traditionally be siloed into disparate the Digital Solutions team at systems. [email protected]

33 Agriculture Solutions In 2019, Hitachi Australia was awarded Research and Development a special recognition award, as part To meet the challenges of the Australian of an internal Hitachi initiative which Hitachi Australia’s Research and farming community, Hitachi Australia, recognises remarkable activities that Development division develops through a collaborative process truly represent Social Innovation and innovative solutions based on vast with farmers, industry bodies and contribute to enhancing Hitachi’s brand experience and technical expertise government, have developed solutions values. The award, for our work with accumulated across a wide range of to meet the needs of the modern Binginbar Farms in Gollan, NSW, was industry sectors. farmer: end-to-end integrated solutions a collaborative effort in designing and They are also planting the seeds of across production, processing and implementing a complete industry Social Innovation by gaining insights value chain. solution, enabling Australian agricultural into the societal challenges of the future Today, Hitachi Offers solutions in Cattle/ growers and livestock producers to while promoting open innovation with Sheep and Livestock Management, deliver high-quality products to targeted potential partners and stakeholders. Cropping, Horticulture and Supply export markets. Team members worked In Oceania, we are excited to explore Chain. closely with the farm team headed new business opportunities through by Binginbar Farms’ CEO and our Why do farmers and agriculture co-creation with Australian strategic delivery partner for the project, businesses come to Hitachi? We organisations including academic and BizCubed, who remain an important provide solutions to enable: research institutes in sectors related partner for Hitachi Australia today. to mining, agriculture, transportation, • Data insights Case studies can also be viewed here: healthcare, and smart cities. Working • Better planning and decisions together with the NSW State Future of Farming Government, we will establish a Kyōsō • Improved process operations Centre (collaborative creation centre) • Increased business returns and Digital Supply Chain to accelerate the creation of Social cost restructures through operational Innovation in the Western Parkland City. efficiencies For more information, please contact the Agriculture Solutions team at For more information, please contact [email protected] or the Research and Development team at [email protected] [email protected] 34 Digital Smart City Healthcare Solutions Hitachi is seeking to create digital smart Hitachi has a rich 50-year history cities that offer an enhanced Quality of in healthcare. In Oceania, Hitachi is Life (QoL) for people, all with the aim focused on Digital Healthcare, Digital for residents to enjoy lives that are safe, Hospital Transformation and Data secure, comfortable, and healthy. Driven Healthcare. Our solutions cover such topics as Patient Registry, Stroke The deployment of digital technologies Patient solutions, Precision Medicine is essential to the co-creation of people- Platform and Diabetes Prevention centric services that add value to the Process and Solutions. places where they live, in addition to the existing concept of smart cities, All our solutions our designed to including energy efficiency and effective ‘power good’ by helping healthcare operations. organisations accelerate transformation and success in the digital economy by Continuous value enhancement is turning data into performance, better achieved by analysing data collected outcomes and more accessible & from such places, including data sustainable healthcare for society. generated by people, as well as IoT data from infrastructure, and updating it longitudinally. Hitachi is currently working on the development of IaaS (Infrastructure- as-a-Service) to provide a platform that integrates those data in Smart Cities.

35 Hitachi Australia’s Channel Consumer Products / 10kg, 13kg & 16kg top load washing machines Business Group comprises The kitchen is the hub of the home; several different products the gathering point for families and • If space is a challenge, Hitachi has and technologies including friends. Australians expect their home the solution with its 10kg washing electronic components such appliances to be superbly built and machine. Its super slim dimensions allow it to fit into tight spaces as Hitachi’s Vein ID Biometric elegantly designed. Hitachi meets these expectations with a range of uniquely without ever compromising on Authentication, consumer featured ‘Made-In-Japan’, French door, washing needs. products, and industrial bottom and top mount refrigerators. • Future-proof your laundry with products including advanced Hitachi Consumer Products distributes Hitachi’s regular-sized machine that inkjet printing units. an exciting range of home appliances: boasts a 13kg washing capacity. This ultra-large capacity is perfect to /  Made-in-Japan refrigerators serve a growing family. • Refrigerators that reflect Japanese • One of Australia’s largest capacity innovation at its finest. domestic washing machine, with / French door, bottom freezer a phenomenal 16kg capacity and refrigerators & top freezer refrigerators excellent energy and water ratings. • A versatile, stylish and energy For more information, please contact efficient range of refrigerators the Consumer Products team at [email protected]

Vein ID Biometric Authentication Hitachi’s Vein ID Biometric Authentication technology is one of the most advanced biometric identification technologies. Hitachi’s Finger Vein attesting technology identifies finger vein patterns that exist inside the human body, eliminating tampering while increasing reliability and security and, as everyone’s finger vein pattern is unique, it provides an ideal identification method without being intrusive. 36 For more information, please contact [email protected] Industrial Equipment Social Infrastructure Known for high performance, durability Hitachi Australia’s Social Infrastructure and reliability, Hitachi has a wide range Group focusses business operations on of sophisticated and high-quality two key infrastructure sectors: railways industrial equipment for businesses of and power transmission. all sizes. Hitachi has been active in these sectors Some of these products include: for over 35 years supplying high quality and highly reliable products and • Air compressors solutions and earning the reputation as • Chain hoists an industry leader. • Ink-jet printers As we move into a period of rapid growth in our cities, Hitachi aims to • Programmable logic controllers deliver concepts and technologies that Various categories have been contribute to the development and manufactured for over 100 years and, delivery of intelligent mobility solutions during this time, have been constantly and smart cities. improved and refined to become the Hitachi Australia seeks to be an advanced products that they are today. innovation leader in the Australian For more information, please contact industry, fully utilising the wider Hitachi the Industrial Equipment team at Groups’ technology capabilities, [email protected] attaining further evolution in the Social Innovation Business by utilising digital technologies that create new value and services for customers. For more information, please contact the Social Infrastructure team at [email protected] 37 Vertical Transportation Fully integrated using all Hitachi Systems components, the lift systems are developed to bring a comprehensive Hitachi provides industry-leading solution. We strive to provide high vertical mobility solutions that are quality and efficient systems to both known for their efficiency, comfort, commercial and residential customers. safety and innovation. Integrating world-class Hitachi The first Hitachi elevator was built in the engineered equipment with exemplary 1930’s in Japan. Since then, it has kept customer service, we bring you the next pace with the development of urban revolution in vertical transportation to infrastructure across the world, actively Australia. contributing to the prosperity of cities. Hitachi has, in its pursuit of engineering At last, custom-designed Japanese excellence, been successful in installing quality elevators and escalators are now the fastest elevator in the world in available in Australia in partnership with Guangzhou, ; capable of reaching our qualified local partners. speeds of 21 metres per second. For more information please contact Now in Australia, Hitachi products are the Vertical Transportation team at designed in accordance with AS 1735 [email protected] Part 1-2016, and other Australian lift codes. Our product range is designed with the latest and renowned Japanese technology that delivers superior performance and reliability.

38 Hitachi Vantara Australia Pty. Ltd. Hitachi Vantara New Zealand Ltd.

Hitachi Vantara guides Working alongside each customer, we For us, it’s not good enough to ask: apply our unmatched industrial and “What can we do?” It’s better to ask: customers from what’s now digital capabilities to their data and “What can’t we do – together?” to what’s next by solving their applications to benefit both business Maximise your and society. More than 80% of the digital challenges. infrastructure advantage. Fortune 100 trust Hitachi Vantara to help Lead with agile data center technology them develop new revenue streams, that lets you choose service levels unlock competitive advantages, lower and handle varying data loads in one costs, enhance customer experiences, simple, automated and cost-effective and deliver social and environmental solution. value. Unleash your DataOps advantage. Our world is changing – quickly. You Unlock the full value of your data and your competitors will see it in from edge-to-core-to-cloud with smart factories, smart processes, smart the data practice that positions spaces and more. You’ll have new your organisation to outmanoeuvre, rules, new expectations, new workloads outperform and out-disrupt the (think artificial intelligence and machine competition. learning) and new approaches. You have a choice: navigate this barrage of Scale your digital advantage. change or risk being the disrupted. Fuel unprecedented business outcomes with our unmatched digital We bring together a comprehensive and industrial capabilities that combine portfolio of edge-to-core-to-cloud AI and analytics, digital mindsets and infrastructure, AI and analytics, and processes, and over 110 years of industrial expertise in the digital industrial expertise. domains that matter most: Your infrastructure, your data operations, and Contact your digital industrial transformation. Tower B, Level 6, 26 Talavera Road Together, we can improve quality of life, Macquarie Park, NSW 2113 create an environmentally conscious P society and help our partners raise +61 2 8379 5000 E corporate value. In doing so, we can [email protected] ‘POWER GOOD’, not just for this hitachivantara.com/en-anz/home.html generation, but for generations to come. 39 Hitachi Construction Machinery (Australia) Pty. Ltd.

Hitachi Construction Our position within this global To meet our customers’ needs, we network gives us unique access continue to expand our national Machinery (Australia) Pty. to vast resources and advanced support capabilities through continued Ltd. is a subsidiary of Hitachi technologies unrivaled within the investment in both our people and Construction Machinery industry. Our commitment to a more our facilities. As part of an extensive Co., Ltd. (Japan) established sustainable society has contributed to global network and with 26 locations the design and manufacture of more throughout Australia, we are in a strong in 1949, and a leading environmentally-conscious products position to support our customers—24 global manufacturer of and facilities. We deliver comprehensive hours a day, 7 days a week. sales, service, and parts support Hitachi branded mining and Contact to Australian customers across the construction equipment. We mining, quarry, construction, forestry, Building 3, are part of the global and material handling, and recycling 1 Foundation Place, diversified Hitachi Group. industries through a wholly-owned Pemulwuy, NSW 2145 national branch network. PO Locked Bag 6726, We are also Australia’s exclusive home Blacktown BC, NSW 2148 of product sales and support for Hitachi P and Bell equipment—two of the most 1300 HITACHI E renowned and innovative Original [email protected] Equipment Manufacturer brands in hcma.com.au the world. In addition to the range of product brands we now offer the Wenco Fleet Management Systems to assist mine sites in performing at their best.

40 Wenco International Mining Systems Ltd.

Wenco International Mining a future of increased digitisation, Enhance Mine Safety data intelligence, and autonomous From improved situational awareness Systems — Advancing the processes. digital future of mining. to V2X proximity detection to advanced Explore the Wenco solutions below fatigue monitoring, Wenco implements Wenco extracts unrealised value to learn how you can extract more practical solutions for safer operations for the mining industry through unrealised value from your mine. across site. open interoperability, autonomous technologies, and the Industrial Optimise Productivity Gain Actionable Insights Internet of Things (IIoT). By leveraging 11% more tonnage each shift. 164 Discover opportunities for improvement our suite of solutions, Wenco extra running hours per truck. Double- by accessing all your mine’s data at customers worldwide transform their digit jumps in utilisation. Wenco has your fingertips. end-to-end operational performance a full set of solutions to drive these Contact shift by shift, hour by hour — even gains and more throughout the mining second by second. process. 803 Beaudesert Road, Fleet management. Machine Decrease Operating Costs Archerfield, Queensland, 4108 guidance. Fatigue monitoring. Asset P +61 7 3277 2100 health. Business intelligence. Cloud Fleet management and machine E [email protected] computing. Autonomous haulage. guidance solutions streamline Grounded in our open systems production for smooth, efficient wencomine.com philosophy, this line of Wenco solutions operations that cost less to run. empowers customers with the freedom Extend Equipment Life and flexibility to interoperate with any preferred solution for their unique data Asset health and predictive requirements and business processes. maintenance solutions track equipment performance to predict failures, prevent A Hitachi Construction Machinery unplanned downtime, and extend the Group Company since 2009, Wenco lifespan of equipment. regularly works with Hitachi’s global leadership on systems research, data sciences, and IIoT initiatives. The leading-edge solutions that come from this research help mines uncover even more value as they approach 41 Bradken Pty Limited

Our innovation. Your advantage.

Bradken delivers innovative, custom-designed wear parts, services, and solutions that enhance and optimise Leveraging almost 100 years of Contact customers’ equipment engineering design and manufacturing performance in productivity experience, Bradken works with 20 McIntosh Drive, Mayfield West, NSW 2304 and safety. global mining customers to deliver world-class wear solutions, fit for their PO BOX 105, unique environments. Key products Waratah, NSW 2298 include mill liners, crushing solutions, P wear chutes, crawler systems, ground +61 2 4926 8200 E engaging tools, and buckets. Bradken [email protected] also produces Hitachi dump truck bradken.com trays. From pit to port, Bradken products and solutions solve our customers’ challenges with initiative, innovation and customer care. Our reputation for quality products and superior customer service is built on solid regional service in Oceania and globally as we partner with our customers through 40 manufacturing, sales and service centres.

42 H-E Parts International LLC

H-E Parts International, H-E Parts International Mining Contact Solutions provides mobile plant LLC (H-E Parts) is a leading components and service support 41 Hensbrook Loop independent supplier of parts, that provide solutions for the entire Forrestdale, WA 6112 remanufactured components, drivetrain. Proprietary enhanced E [email protected] and equipment to the global Birrana™ wheel groups, StaTerra Power™ engines and COR Cooling™ h-eparts.com mining, quarrying, heavy solutions deliver extended life, construction, and energy ease of maintenance, and superior sectors. H-E Parts leverages performance. technical expertise and H-E Parts International Crushing engineering capabilities to Solutions provides fixed plant mineral processing wear parts, components, provide innovative solutions and service support. H-E Parts CME™ that enhance component life range of crusher liners are application and lower operating costs. specific and proven in the industries we serve for providing extended life and increased performance. H-E Parts achieve their added value by providing fit-for-purpose design, innovation through engineering, and quality through service performance. H-E Parts live by our promise to customers by committing to provide Innovation. Not Duplication™.

43 CablePrice (NZ) Ltd.

For more than 70 years, With 14 wholly-owned branches and Additionally, CablePrice sell and the addition of mobile technicians who distribute a range of trucks throughout CablePrice has been know their product, we aim to deliver a New Zealand. The Wellington branch dedicated to supplying great customer experience. is the regions authorised Master Truck Dealer (MTD) for Isuzu trucks. Our one of the best solutions We place significant emphasis on all South Island branches are authorised for the Heavy Diesel industry areas from sales, service, parts, and sales, parts and service dealers for training; producing unsurpassed skilled in New Zealand. Mercedes-Benz, Freightliner, and Fuso technicians that hold their own on the trucks. world stage. Contact CablePrice has a very strong focus on safety and continuous improvement 41-51 Bell Road South along with ongoing training to ensure Gracefield, Lower Hutt 5010 employees are up to date with the New Zealand latest technology and developments in E the industry. [email protected] CablePrice is New Zealand’s sole cableprice.co.nz authorised distributor for Hitachi Construction Machinery, Bell Equipment, McCloskey International, HSC Cranes, Montabert and MB Crushers in the country. CablePrice was also appointed, by Isuzu Australia, as the official authorised distributor for Isuzu Industrial and Marine Engines.

44 Hitachi Rail STS Australia Pty.Ltd.

Hitachi Rail is a fully integrated, global provider of rail solutions. With a presence in 38 countries and over 14,000 employees, we strive for industry- leading innovations and In Australia, Hitachi Rail has been Contact solutions that deliver value providing reliable, safe, sustainable and 11 Viola Place, Eagle Farm, for our customers and integrated rail transport systems and solutions for more than 20 years. Brisbane QLD 4009 sustainable railway systems PO Box 1168, Eagle Farm, to bene it communities. Our solutions ease urban mobility and solve the challenges of increasing Brisbane, QLD 4009 populations in fast-growth cities and P +61 7 3868 9333 regional centres. We have integrated ETCS L2 signalling systems worldwide, hitachirail.com and are proud to be delivering the new ETCS signalling system, and our state- of-the-art traffic management technology operating in Tokyo and London, to the Queensland city of Brisbane. Hitachi Rail’s breakthrough train management technology has also been central in the delivery of the world’s first autonomous heavy freight long distance rail network, known as AutoHaul®. We are extremely excited about the potential this breakthrough technology, which has been operating successfully in the Pilbara, Western Australia since 2018, may have on the heavy freight and resources sectors in Australia, and globally. 45 Sullair Australia Pty. Ltd.

Sullair, a Hitachi Group Company, is a global leader in oil-free and oil-injected air compressors and accessories that delivers robust, reliable, and energy efficient compressed air solutions Sullair is more than just a global reliability, durability, and performance that are fit for Australian leader in air compressors; we partner that allow you to do your job smoothly conditions. with our clients to drive innovation, and efficiently. Sullair has a passion for diversification and growth with our solving our customer’s problems by compressed air solutions. providing fit-for-purpose compressed air solutions and superior customer We work with a wide variety of clients, service to all of our clients around the both large and small, across a diverse country. range of industries. Contact From mining, engineering and manufacturing (oil-injected 7 Bazalgette Crescent, compressors), to food and beverage, Dandenong South, VIC 3175 pharmaceutical medical industries (oil-free compressors), Sullair can  With offices in every major city supply all your air compressor needs. P 1300 COMPRESSOR The comprehensive range has a global reputation for superior quality, sullair.com.au

46 Hitachi Solutions Asia Pacific Pte. Ltd.

Hitachi Solutions Asia Pacific Hitachi Solutions Asia Pacific is 100% In 2021, Hitachi Solutions was dedicated to the Microsoft stack and recognised by Microsoft with 5 more (Australia and New Zealand can represent it across a variety of awards: Branches) is a subsidiary applications. We deliver solutions • Microsoft Dynamics 365 Field designed around business needs using of Hitachi Solutions, Ltd., Service Partner of the Year one of the largest and today’s top technologies such as ERP, CRM, Field Service, IoT, and Business • Microsoft Dynamics 365 Customer highly experienced business Analytics. Service Partner of the Year Finalist application consulting firms, We are vertically aligned with robust, • Microsoft Dynamics 365 Marketing and trusted provider of industry-specific IP curated from Partner of the Year Finalist vertical industry solutions customer implementations of Microsoft • Microsoft Dynamics 365 Sales Dynamics and the Microsoft Cloud. built on the Microsoft Cloud. Partner of the Year Finalist We have packaged our ready-to-use solutions for companies to achieve • Government Partner of the Year adoption and results faster. Finalist As an organisation, we at Hitachi Contact Solutions Asia Pacific always keep our people top of mind, may it be clients Tower B, Level 6, or employees. We are committed to be 26 Talavera Road, involved in every step of the process Macquarie Park, NSW 2113 to ensure each relationship is built with Level 26, PwC Tower, meaningful outcomes. 188 Quay Street, Since our inception, Hitachi Solutions Auckland CBD 1010, New Zealand has been a leading provider of global P +61 2 9052 4944 (AU) industry solutions. Honored among a P +64 9 3632900 (NZ) global field of top Microsoft partners E [email protected] for demonstrating excellence in innovation, implementation, and global.hitachi-solutions.com support of customers built on Microsoft technologies. 47 ABB Power Grids Australia Pty Limited ABB Power Grids New Zealand Limited

Powering good for Hitachi ABB Power Grids delivers a Contact full suite of products and solutions sustainable energy. across our 4 pillars: grid automation; 1 Bapaume Road We are a global leader, grid integration; High Voltage Moorebank, NSW, 2170 delivering pioneering products; and, transformers. Whether Level 1, 6 Mitchelson Street, and digital technologies it be an e-mobility solution for public Ellerslie, Auckland 1051, transport, battery energy storage to New Zealand as the partner of choice reduce CO2 emissions and cost of for enabling a stronger, energy in the grid or Commercial and P +61 2 9158 3274 (AU) P smarter, and greener grid. Industrial market, an ester filled power 0800 464 474 (NZ TOLL FREE) transformer, high voltage solutions for E [email protected] substations, or, connecting the North hitachiabb-powergrids.com and South Islands of New Zealand with HVDC Light®, Hitachi ABB Power Grids have a solution for your energy needs. In Australia, we host global R&D, design and technical lead centres for enterprise software, microgrids, metal enclosed capacitor banks, pole mounted switches and power transformers. We are a global leader with world class local capability and expertise.

48 Over 110 years of Social Innovation

49 Contact Hitachi

Hitachi Australia Pty. Ltd.

Suite 801, Level 8, 123 Epping Road, North Ryde, NSW 2113

P +61 2 9888 4100 W hitachi.com.au

50