Svalbard Spitsbergen 2 | TOURS & ACTIVITIES SPECIFICATION

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TOURS & ACTIVITIES SPECIFICATION | 1

Spitsbergen Cruise Manual 2013/2014 Svalbard Spitsbergen 2 | TOURS & ACTIVITIES SPECIFICATION

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A visit to Camp Barentz ...... 4 SØRKAPP LAND Discover Longyearbyen ...... 5 Sørneset The Spitsbergen experience ...... 6 Sørkapp Isfjord safari to Fuglefjella and Hiorthhamn...... 7 Fossil hunting at the Longyear Glacier...... 8 The cultural explorer ...... 9 Endalen – In the footsteps of the miners...... 10 The Burma Road walk...... 11 Hike to Sarkofagen...... 12 Hike to Plateau Mountain...... 13 Summer dog sledding...... 14 Art of Svalbard...... 15 Examples of call programmes...... 16-17 Port information sheet ...... 18 General terms and conditions ...... 19

Spitsbergen Travel About us Dominic Barrington © Dominic

Our Town About Spitsbergen Travel Located at 78 degrees north, Longyearbyen is officially the world’s Spitsbergen Travel is the largest and most experienced tour northernmost town and also one of its most fascinating. Just operator and agent in Longyearbyen, as well as the main shore- 1300km from the North Pole, Longyearbyen has become a vibrant, ex supplier, with the widest selection of activities available no modern and international tax-free settlement. Located on Spits- matter the season. We are committed to creating, adapting and bergen, in the Svalbard Archipelago, the town is a gateway to the maintaining the highest possible standards of service and quality wonders of the high Arctic region. in one of the harshest and most demanding environments in the world. Spitsbergen Travel plays an active role in the implementa- Summer in this area is a magical time, when the sun never sets and tion of safety regulations and environmental policy for tourism on the cries of migratory birds fill the air. The Svalbard Archipelago is Svalbard. We are a member of Cruise Norway, the Association of classified as an Arctic desert due to the low annual precipitation; Arctic Expedition Cruise Operators (AECO) and Svalbard Reise- however, the climate is relatively mild, thanks to the passage of livsråd, the local tourist board, who are in turn members of Cruise the Gulf Stream along the west coast. Longyearbyen welcomes Northern Norway & Svalbard (CNNS). Spitsbergen Travel provides visitors to our slice of the Arctic, a safe haven in the otherwise harsh shore excursions and transfer services for ships of all sizes, from and wild landscape, where polar bears roam and the elements rule. the smallest expedition ships with twelve passengers, to overseas Almost all of the colourful houses are built on poles to combat the cruise liners which house several thousand. Our employees choose permafrost, and the lion’s share of all produce is shipped or flown in. to live here, on a glacier-covered island near the North Pole, because While tourists can safely walk around the town area, the polar bears they appreciate the unique environment of this area and the close- on the archipelago outnumber the humans, meaning high calibre knit community. Working in Longyearbyen is not a job but a lifestyle, rifles and flare guns should be carried when entering the wilder- and we love our “office”! We look forward to creating a programme ness. with you, and welcoming your ships to the Arctic!

With our highly knowledgeable and well-trained guides, Spits- OUR SERVICE GUARANTEE bergen Travel has been a vital force in the development of Long- We are welcoming, friendly and always willing to go the extra mile. yearbyen as a ‘Mecca’ for adventure. Be it hiking or Champagne We are always available during your call. We will double check your tasting, a fjord safari in high-powered Polarcirkel boats or a programme prior to arrival, and our quality manager will be on guided visit to the award-winning Svalbard Museum, Spitsbergen stand-by during the call. We know our staff and suppliers personally, Travel can ensure that your guests have the opportunity to meaning that we can quickly find solutions for any issues. experience all this unique town has to offer.

Spitsbergen Travel Group, Cruise Department

Cruise Department Cruise Coordinator Senior Sales Manager Managing Director Telephone: +47 79 02 61 60 Telephone: +47 79 02 61 84 Telephone: +47 79 02 61 65 Telephone: +47 79 02 61 00 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] www.spitsbergencruise.no 4 | TOURS & ACTIVITIES SPECIFICATION

Excursion A visit to Camp Barentz © Hanne Feyling - Spitsbergen Travel

Description Excursion A local guide will meet the group, and then the tour heads into the Advent Valley by bus. During the – A Visit to Camp Barentz 10-15 minute trip to Camp Barentz the guide will present an introduction to Longyearbyen’s excit- Min. participants: 20 ing history. Upon arrival at Camp Barentz you will enjoy a presentation in our large lavvo, which is Max. participants: 50 a traditional style of building common in Northern Norway. Snacks and beverages will be served, Duration: 2 hours and you will also have the opportunity to meet our friendly polar dogs outside and purchase Language: German and English souvenirs. The bus will then collect the group and together with your guide you will return to Other languages may be available on request Longyearbyen where you will have a chance to visit the shops. Detailed programme Product information: Suitable for most. There are open fireplaces inside the buildings at Duration Activities Camp Barentz. 00:00 – 00:15 Drive to Camp Barentz Period: All year round 00:15 – 00:45 Presentation 00:45 – 01:30 Free time at Camp Barentz 01:30 – 02:00 Drive back to town/ship © Hanne Feyling - Spitsbergen Travel © Hanne Feyling - Spitsbergen Travel

Additional information Photo restrictions: None This excursion includes visits to environmentally sensitive A Visit to Camp Barentz Optional shopping: Souvenirs may be purchased at areas. Please follow the guide’s instructions at all times. Price of bus: Included Camp Barentz. Do not walk off paths as this may affect the local flora. Types of transport used: Bus After the tour the bus will stop in town. Available Refreshment venue: Camp Barentz This excursion includes an approximate walking merchandise: Souvenirs, groceries, pharmacy items, Capacity: 100 indoor distance of: 200 metres outdoor clothing and equipment, fur, food and drinks. Comfort stops/ condition of toilets: None/ indoor rustic This excursion includes the following steps and inclines: Dress codes/requirements for the tour: On this tour we Toilets available at Camp Barentz: Minimum 1 Bus: 3 large steps recommend casual, windproof outerwear and sensible No toilets on board busses. Extra lavvo and toilets will be Camp buildings: Raised doorframes (Approx. 30cm) shoes (high heels not recommended!). set up for large groups. Surface: Gravel We do not consider this excursion to be suitable for Included refreshments: Coffee, tea and traditional Walking conditions such as hills etc.: Generally flat with wheelchair users. Norwegian snacks. some uneven terrain TOURS & ACTIVITIES SPECIFICATION | 5

Excursion Discover Longyearbyen Hanne Feyling - Spitsbergen Travel ©

Excursion DESCRIPTION – Discover Longyearbyen Sightseeing with a local guide in Longyearbyen, the administrative centre of Svalbard. This tour will Min. participants: 10 give you an introduction to this fascinating area and take you through the history of Svalbard and Max. participants: 45 Longyearbyen. This tour visits many of the highlights of this colourful town, with 2-3 photo stops Duration: 1 hour en route. Experience this small yet flourishing modern community set amongst a dramatic Arctic Language: German and English wilderness. Other languages may be available on request Product information: Suitable for most Detailed programme Period: All year round Duration Activities 00:00 – 00:10 Guided sightseeing

00:10 – 00:15 Photo stop: © Nina Bailey Polar bear sign 00:15 – 00:35 Guided sightseeing 00:35 – 00:45 Photo stop: Hanne Feyling - Spitsbergen Travel

Cableway station © 00:45 – 00:50 Guided sightseeing 00:50 – 00:55 Photo stop: Town centre 00:55 – 01:00 Transfer to ship Tori Hogan © Tori The order of activities for this tour may be adjusted to accommodate for several simultaneous groups.

Additional information Optional shopping: None We do not consider this excursion to be suitable for Discover Longyearbyen After the tour the bus will stop in town. Available wheelchair users who are unable to enter/exit the bus. Price of bus: Included merchandise: Souvenirs, groceries, pharmacy items, This excursion includes visits to environmentally Types of transport used: Bus outdoor clothing and equipment, fur, food and drinks. sensitive areas and historical sites. Please follow the This excursion includes an approximate walking Dress codes/requirements for the tour: Casual. guide’s instructions at all times. Do not walk off paths distance of: 20 metres Windproof outerwear and sensible shoes recommended as this may affect the local flora. This excursion includes the following steps and inclines: (high heels not recommended!). Refreshment venue: None Bus: 3 large steps Other remarks: This activity is largely conducted on the Toilets available: In town centre Surface: Asphalt, gravel bus, with scenic photo stops. Comfort stops, condition of toilets: Town centre toilets Walking conditions such as hills etc.: Flat available in ‘Lompensenter’. Photo restrictions: None Included refreshments: None 6 | TOURS & ACTIVITIES SPECIFICATION

Excursion The Spitsbergen experience FotoWare ©

DESCRIPTION Excursion This exciting excursion gives you a range of experiences in just 3 hours! Your local guide will – The Spitsbergen Experience introduce you to Longyearbyen, guide you through Svalbard Museum, and take you to Camp Min. participants: 20 Barentz in Advent Valley, where you can enjoy coffee, tea and a special Svalbard snack. Here you Max. participants: 50 can also meet our friendly polar sled dogs, and learn about these fascinating canines from one of Duration: 3 hours our experienced mushing guides. Language: German and English Other languages may be available on request Product information: Suitable for most Period: All year round Detailed programme Duration Activities 00:00 – 00:05 Drive to Svalbard Museum 00:05 – 01:00 Guided tour of Svalbard Museum 01:00 – 02:00 Sightseeing in bus, ending at Camp Barentz 02:00 – 02:40 Camp Barentz 02:40 – 03:00 Transfer to town/ship The order of activities for this tour may be adjusted to accommodate for several simultaneous groups. Guri Dahl Dahl Guri RønningHalvor © ©

Additional information Photo restrictions: None Other remarks: There are open fireplaces inside The Spitsbergen Experience Optional shopping: Souvenirs may be purchased at buildings at Camp Barentz. This excursion includes visits Price of bus: Included Camp Barentz and Svalbard Museum to environmentally sensitive areas. Please follow the Types of transport used: Bus After the tour the bus will stop in town. Available mer- guide’s instructions at all times. Do not walk off paths as This excursion includes an approximate walking chandise: Town: Souvenirs, groceries, pharmacy items, this may affect the local flora. distance of: 200m outdoor clothing and equipment, fur, food and drinks. Refreshment venue: Camp Barentz This excursion includes the following steps and inclines: Dress codes/requirements for the tour: Capacity: 100 indoor Bus: 3 large steps Casual. Windproof outerwear and sensible shoes Comfort stops, condition of toilets: Camp: indoor rustic Camp buildings: Raised doorframes (approx. 30cm) recommended (high heels not recommended!). Museum: 4 modern toilets Surface: gravel We do not consider this excursion to be suitable for Extra toilets will be set up for large groups. Walking conditions such as hills etc.: Generally flat with passengers with wheelchairs some uneven terrain TOURS & ACTIVITIES SPECIFICATION | 7

Excursion Isfjord safari to Fuglefjella and Hiorthhamn Hanne Feyling - Spitsbergen Travel ©

Excursion – Isfjord Safari DESCRIPTION to Fuglefjella and Hiorthhamn We power out through the Isfjord warmly dressed and equipped with insulated floatation suits in Min. participants: 4 an open, reliable 27 foot Polarcirkel boat. We pass Bjørndalen and near Fuglefjella (Bird Mountain), Max. participants: 33 where thousands of seabirds nest in the summer months. The trip then continues towards the Duration: 2 hours abandoned mining town, Grumant, before we set a course for Advent City and Hiorthhamn. We will Language: English share in fascinating stories from the old mining days, and see the remains of the constructions from the early 1900s. Detailed programme Product information: Not suitable Duration Activities for people with back problems 00:00 – 00:15 Briefing, collect floatation Period: June - September suits 00:15 – 01:45 Boat trip towards the bird cliffs and Hiorthhamn 01:45 – 02:00 Change out of floatation suits FotoWare Linda Drake Linda © ©

Additional information Isfjord Safari Dress codes/requirements for the tour: Woollen This excursion includes visits to environmentally to Fuglefjella and Hiorthhamn underwear, warm clothes, solid shoes, windproof sensitive areas and historical sites. Please follow Types of transport used: Polarcirkel boat headwear and gloves. the guide’s instructions at all times. Distance to start point of tour: 100m Other remarks: Insulated floatation suits are supplied. Refreshment venue: None This excursion includes the following steps and inclines: Each boat is licenced for up to 11 persons. It may be Comfort stops, condition of toilets: None Big step into boat. possible to operate several boats simultaneously. Toilets available: None Surface: Uneven We do not consider this excursion to be suitable for wheel- Included refreshments: None Photo restrictions: None chair users. This tour is not recommended for persons Shopping optional: None with back problems. 8 | TOURS & ACTIVITIES SPECIFICATION Linda Drake © Linda

Excursion Fossil hunting at the Longyear Glacier

Description Excursion – Fossil hunting at This excursion starts with pick up and transport to Nybyen, where the guides await with the the Longyear Glacier friendly Greenland dog who will accompany the group during the tour. The group then continues Min. participants: 10 on foot past the Gruve 4 mine and towards the Longyear Glacier, where the search begins for Max. participants: 40 40-60 million year old plant fossils. Tour participants who find their own fossils are allowed to Duration: 3 hours take home as souvenirs. The guide will serve warm drinks and biscuits during the tour. Language: English

Product information: Detailed programme This is a short hike, but is not recommended for people who have difficulty walking, as the Duration Activities terrain is demanding and there are streams 00:00 – 00:20 Transfer to Nybyen which must be crossed. 00:20 – 01:00 Walk to the moraine Period: June – September 01:00 – 02:00 Search for fossils 02:00 – 02:40 Walk back to Nybyen 02:40 – 03:00 Transfer to town/ship Hans Arne Nakrem Hanne Feyling - Spitsbergen Travel © ©

Additional information Walking conditions such as hills etc.: Very uneven terrain This excursion is not suitable for passengers with wheel- Fossil hunting at the Longyear Glacier with loose stones and streams that must be crossed. chairs or walking difficulties. Price of bus: Included Photo restrictions: None This excursion includes visits to environmentally Types of transport used: Bus/4WD vehicle Optional shopping: None sensitive areas and historical sites. Please follow the This excursion includes an approximate walking time After the tour the bus will stop in town. Available guide’s instructions at all times. Do not walk off paths of: 2,5 hours merchandise: Souvenirs, groceries, pharmacy items, as this may affect the local flora. This excursion includes the following steps and inclines: outdoor clothing and equipment, fur, food and drinks. Refreshment venue: None Bus: 3 large steps Dress codes/requirements for the tour: We recommend Comfort stops, condition of toilets: None Walking area: Uneven terrain, becoming steep at the hiking boots, wind/waterproof clothing, warm headwear Toilets available: None moraine and mittens. Included refreshments: Coffee, tea and biscuits. Surface: Rough ground, stones, streams TOURS & ACTIVITIES SPECIFICATION | 9

Excursion The cultural explorer

Excursion DESCRIPTION –The cultural explorer Experience Longyearbyen like a local! Participants will receive a map which also serves a ticket. Fol- Min. participants: 1 lowing the map from the pier, participants will find their way to the Airship Museum, where they can Max. participants: - learn about Roald Amundsen’s accomplishment as the first to fly over the North Pole. The next stop Duration: 3 hours (recommended) on the map is the award-winning Svalbard Museum, just around the corner. This modern museum Language: - will provide an insight into the history and wildlife of Svalbard. After the museums, the participants Schedule: No fixed departure time head to Barentz Pub, where on presentation of their map they will receive an Arctic ‘smørbrød’, a traditional Norwegian style sandwich. The final point on the map is the café, ‘Fruene’, which is located Detailed programme in the town centre. Here participants can enjoy a cup of coffee with the locals. Having made it to the town centre, the participants can explore the rest of Longyearbyen at their own pace. Duration Activities 00:00 – 01:00 Airship Museum Product information: Suitable for most 01:00 – 02:00 Svalbard Museum Period: All year round 02:00 – 02:30 Barentz Pub 02:30 – 03:00 Fruene Hanne Feyling - Spitsbergen Travel Anderson Werner © ©

Additional information incline between Svalbard Museum and town centre. Dress codes/requirements for the tour: Casual. The cultural explorer Photo restrictions: None Windproof outerwear and sensible shoes recommended Types of transport used: None Optional shopping: (high heels not recommended!). This excursion includes an approximate walking Spitsbergen Airship Museum: Souvenirs, books We do not consider this excursion to be suitable for distance of: 2,5 km Svalbard Museum: Souvenirs, books wheelchair users. This excursion includes the following steps and Barentz Pub (Radisson Blu): Clothing, souvenirs Refreshment venue: Barentz Pub, Fruene inclines: Fruene: Clothing Toilets available: Barentz Pub, Fruene, Svalbard Museum, Spitsbergen Airship Museum: 1 flight of stairs between The tour ends at the town centre. Available Spitsbergen Airship Museum floors merchandise: Souvenirs, groceries, chemist, outdoor Included refreshments: An Arctic sandwich at Barentz Surface: Asphalt, gravel clothing and equipment, fur, food and drinks. Pub and a cup of coffee at Fruene. Walking conditions such as hills etc.: Flat, slight uphill 10 | TOURS & ACTIVITIES SPECIFICATION

Excursion Endalen – In the footsteps of the miners Hanne Feyling - Spitsbergen Travel ©

DESCRIPTION Excursion – Endalen Your guide will lead the group on an easy walking tour through Endalen, which has a rich mining – In the footsteps of the miners history. We may spot some of Svalbard’s rare fauna and flora, and biscuits and warm drinks will Min. participants: 20 be served during the walk. Stretch your legs and learn about the history and wildlife of this amazing Max. participants: 50 area. This is an easy to moderate off-road walking tour, with some areas of uneven terrain. Duration: 3 hour Language: English Product information: Suitable for most Other languages may be available on request Period: June - September Detailed programme Duration Activities 00:00 – 00:20 Drive to Endalen 00:20 – 02:30 Guided walk 02:30 – 03:00 Transfer to town/ship Linda Drake Drake Linda Drake Linda © ©

Additional information. Endalen – In the Photo restrictions: None We do not consider this excursion to be suitable for footsteps of the miners Optional shopping: None wheelchair users. Price of bus: Included After the tour the bus will stop in town. Available This excursion includes visits to environmentally Types of transport used: Bus merchandise: Souvenirs, groceries, pharmacy items, sensitive areas and historical sites. Please follow the This excursion includes an approximate walking outdoor clothing and equipment, fur, food and drinks. guide’s instructions at all times. Do not walk off paths time of: 2 hours Dress codes/requirements for the tour: We recommend as this may affect the local flora. This excursion includes the following steps and inclines: woollen underwear, warm and windproof outerwear, scarf, Refreshment venue: None Bus: 3 large steps mittens, headwear and hiking boots/shoes with good Comfort stops, condition of toilets: None Surface: Rough ground ankle support. Included refreshments: Coffee, tea, biscuits. Walking conditions such as hills etc.: Varied terrain No steep inclines TOURS & ACTIVITIES SPECIFICATION | 11

Excursion The Burma Road walk Linda Drake Drake Linda ©

Excursion DESCRIPTION – The Burma Road Walk A local guide meets the group at the harbour, and after a short bus trip we arrive at the starting point. Min. participants: 20 We stroll from near the old coal harbour along ‘Burmaveien’ (Burma Road) towards Longyearbyen. Max. participants: 50 During the tour our guide will tell us about the history of the area, and perhaps we will see some of Duration: 2,5 hours the Arctic flora. We will also enjoy views over the harbour and the Isfjord. The guided tour ends at the Language: German and English cableway central station above the Sysselmann’s residence in Skjæringa, and you can either make Other languages may be available on request use of the transfer to the town/ship, or stop to visit the church. Warm drinks and biscuits are served on this tour. This is an easy walk on a disused road. Detailed programme Product information: Suitable for most Duration Activities Period: All year round 00:00 – 00:10 Drive to start point 00:10 – 02:15 Walk along Burmaveien 02:15 – 02:30 Transfer to town/ship

Stefano Poli Stefano Hanne Feyling - Spitsbergen Travel © ©

Additional information Walking conditions such as hills etc.: Generally flat with We do not consider this excursion to be suitable for The Burma Road Walk some uneven terrain wheelchair users. Price of bus: Included Photo restrictions: None This excursion includes visits to environmentally sensitive Types of transport used: Bus Optional shopping: Available merchandise: areas. Please follow the guide’s instructions at all times. This excursion includes an approximate walking Church: Souvenirs (cash only) Do not walk off paths as this may affect the local flora. distance of: 3,5km Town centre: Souvenirs, groceries, pharmacy items, Refreshment venue: None This excursion includes the following steps and inclines: outdoor clothing and equipment, fur, food and drinks. Comfort stops, condition of toilets: None Bus: 3 large steps Dress codes/requirements for the tour: Casual. Wind- Toilets available: Town centre, church Burma road: Slight incline proof outerwear and sensible shoes recommended (high Included refreshments: Coffee, biscuits Surface: Gravel heels not recommended!). 12 | TOURS & ACTIVITIES SPECIFICATION

Excursion Hike to Sarkofagen Ragnar Hartvig Ragnar ©

DESCRIPTION Excursion – Hike to Sarkofagen This hike starts with transport to Nybyen. After crossing the river and heading through the Min. participants: 5 moraine above Nybyen, we skirt the Lars Glacier and climb to Sarkofagen, 512 metres (1680 feet) Max. participants: 20 over sea level. We will enjoy the fantastic views over Longyearbyen and the Isfjord as we stop for Duration: 4 hours biscuits and warm drinks. Language: English

Product information: Physically demanding Detailed programme - this hike heads through demanding, steep and uneven terrain and participants should Duration Activities be in good physical shape. 00:00 – 00:10 Transfer to Nybyen Period: June - September 00:10 – 01:40 Hike to Sarkofagen 01:40 – 02:20 Stop with warm drinks 02:20 – 03:40 Hike back to Nybyen 03:40 – 04:00 Transfer to town/ship Linda Drake Drake Linda ©Nina Bailey ©Nina ©

Additional information Walking conditions etc.: Uneven terrain, glaciers, loose This excursion is not suitable for wheelchair users or Hike to Sarkofagen stones and steep climbs persons with walking and/or back problems. This is an outdoor activity Photo restrictions: None This excursion includes visits to environmentally Price of bus: Included Optional shopping: None during tour sensitive areas and historical sites. Please follow the Types of transport used: Bus/Van After the tour the bus will stop in town. Available guide’s instructions at all times. Do not walk off paths This excursion includes an approximate walking merchandise: Souvenirs, groceries, pharmacy items, as this may affect the local flora. time of: 3 hours outdoor clothing and equipment, fur, food and drinks. Refreshment venue: None This excursion includes the following steps and inclines: Dress codes/requirements for the tour: Windproof Toilets available: None Bus: 3 large steps outerwear with woollen underwear, cap, mittens, scarf and Comfort stops, condition of toilets: None Hike: Steep climb to 512m shoes with ankle support are required. Layered clothing is Included refreshments: Coffee, tea and biscuits. Surface: Gravel, stones, ice recommended. TOURS & ACTIVITIES SPECIFICATION | 13

Excursion Hike to Plateau Mountain Hanne Feyling - Spitsbergen Travel ©

Excursion DESCRIPTION – Hike to Plateau Mountain This hike starts with a transfer to the historical cableway central station in Longyearbyen, before Min. participants: 5 we begin the steep hike to ‘Platåfjellet’, the Plateau Mountain. During this tour you may see some of Max. participants: 20 Longyearbyen’s colourful flora, Svalbard reindeer and migratory birds. At the top of the climb you Duration: 3 hours will be rewarded with fantastic views over Longyearbyen and the Isfjord, from 424 metres (1390 Language: English feet) over sea level. After the hike participants can either make use of the transfer to the town and ship, or visit the church and make their own way back. Detailed programme Product information: Physically demanding Duration Activities - this hike is only suitable for those with a high 00:00 – 00:10 Transfer to central station level of physical fitness due to the rough ground 00:10 – 01:40 Hike to Plateau mountain and steep slope. 02:45 – 03:00 Transfer to town/ship Period: June - November ©Nina Bailey ©Nina Bailey ©Nina

Additional information Walking conditions etc.: Uneven terrain, ice, loose stones This excursion is not suitable for wheelchair users or Hike to Plateau Mountain and steep climbs persons with walking and/or back problems. This is an outdoor activity Photo restrictions: None This excursion includes visits to environmentally Price of bus: Included Optional shopping: Available merchandise: sensitive areas and historical sites. Please follow the Types of transport used: Bus/Van Church: Souvenirs (cash only) guide’s instructions at all times. Do not walk off paths This excursion includes an approximate walking Town: Souvenirs, groceries, pharmacy items, outdoor as this may affect the local flora. time of: 2,5 hours clothing and equipment, fur, food and drinks. Refreshment venue: None This excursion includes the following steps and inclines: Dress codes/requirements for the tour: Windproof Toilets available: None Bus: 3 large steps outerwear with woollen underwear, cap, mittens, scarf and Comfort stops, condition of toilets: None Hike: Steep climb to 424m shoes with ankle support are required. Layered clothing is Surface: Gravel, stones, ice recommended. 14 | TOURS & ACTIVITIES SPECIFICATION

Excursion Summer dog sledding Hanne Feyling - Spitsbergen Travel ©

DESCRIPTION Excursion A local guide will meet the group, and you will head out of Longyearbyen towards the dog yards. – Summer Dog Sledding Here participants will receive an introduction to dog sledding, before the dogs are harnessed and Min. participants: 25 the real fun begins. Two participants will share each specially-made wheeled sled, with six eager Max. participants: 50 huskies in front. Each participant will have the opportunity to drive the sled and enjoy the scenery Duration: 3 hours as a passenger. Language: English Actual driving time is about one hour. The guide will help to harness the dogs and will lead the sleds with his own team. Detailed programme

Product information: Suitable for most Duration Activities Period: June - November 00:00 – 00:15 Drive to dog yard 00:15 – 01:00 Introductory briefing and harnessing of dogs 01:00 – 02:15 Dog sledding 02:15 – 02:45 Return to dog yard, unharnessing 02:45 – 03:00 Transfer to town/ship Hanne Feyling - Spitsbergen Travel Hanne Feyling - Spitsbergen Travel © ©

Additional information Photo restrictions: None This excursion includes visits to environmentally sensitive Summer Dog Sledding After the tour the bus will stop in town. Available areas. Please follow the guide’s instructions at all times. Price of bus: Included merchandise: Souvenirs, groceries, pharmacy items, Do not walk off paths as this may affect the local flora. Types of transport used: Bus outdoor clothing and equipment, fur, food and drinks. Remarks: Your clothes may retain an odour from the This excursion includes approximate walking/standing Dress codes/requirements for the tour: Casual. exposure suits used on this tour. time: 1,5 hours Windproof outerwear and sensible shoes recommended Comfort stops, condition of toilets: None This excursion includes the following steps and inclines: (high heels not recommended!). Toilets available: None Bus: 3 large steps We do not consider this excursion to be suitable for Included refreshments: None Surface: Gravel wheelchair users. Walking conditions such as hills etc.: Generally flat with some uneven terrain TOURS & ACTIVITIES SPECIFICATION | 15

Excursion Art of Svalbard Hanne Feyling - Spitsbergen Travel Hanne Feyling - Spitsbergen Travel © ©

Excursion DESCRIPTION – Art of Svalbard A local guide will meet the group, and take you to Galleri Svalbard. This fantastic gallery boasts a Min. participants: 10 permanent collection featuring many works by Kåre Tveter, one of Norway’s most famous artists. Max. participants: 20 He was renowned for his paintings of the incredible light found on Svalbard. After a visit to the Duration: 2 hours gallery, you will be driven to historic Spitsbergen Hotel where you will enjoy a Champagne tasting Language: English in the atmospheric ‘gamle Nordpolet’ Champagne cellar, surrounded by hundreds of bottles of Availability: From 12:00 noon Champagne. Svalbard has a long tradition of art and Champagne, which started with the explorers and adventurers of the early 1800s, including the French Recherche expeditions. Detailed programme Product information: Participants must be Duration Activities over 18 years of age. This is an indoor activity. 0000 – 00:10 Transfer to Period: All year round Galleri Svalbard 00:10 – 00:55 Explore Galleri Svalbard 00:55 – 01:00 Transfer to Spitsbergen Hotel 01:00 – 01:50 Champagne tasting 01:50 – 02:00 Transfer to ship/ town centre Hanne Feyling - Spitsbergen Travel Ragnar Hartvig Ragnar © ©

Additional information Optional shopping: Souvenirs available at Galleri Other remarks: Because of local alcohol regulations, Art of Svalbard Svalbard and Spitsbergen Hotel. we are not allowed to offer alcoholic beverages before Types of transport used: Bus Available merchandise: 12 noon. We recommend “Discover Longyearbyen” or This excursion includes an approximate walking Galleri Svalbard: Local souvenirs, art, beverages spending time in the town centre until 12 noon. distance of: 200 metres Spitsbergen Hotel: Souvenirs, clothing. Refreshment venue: Spitsbergen Hotel This excursion includes the following steps and inclines: After the tour the bus will stop in town. Available Capacity: 20 indoor Bus: 3 large steps merchandise: Souvenirs, groceries, pharmacy items, Included refreshments: Champagne Gallery: 7 steps (disabled access at rear of building) outdoor clothing and equipment, fur, food and drinks. Toilets available: Spitsbergen Hotel and Galleri Svalbard Surface: Carpet, parquet Dress code/requirements for the tour: Casual Walking conditions such as hills etc.: Flat We do not consider this excursion to be suitable for Photo restrictions: Galleri Svalbard wheelchair users who are unable to enter/exit the bus. 16 | TOURS & ACTIVITIES SPECIFICATION

Example of a full day call in Longyearbyen, 8 hours

00:00 00:15 00:30 00:45 01:00 01:15 01:30 01:45 02:00 02:15 02:30 02:45 03:00 03:15 03:30 03:45 04:00 04:15 04:30 04:45 05:00 05:15 05:30 05:45 06:00 06:15 06:30 06:45 07:00 07:15 07:30 07:45 08:00 Isfjord Safari, 33 PAX Isfjord Safari, 33 PAX Isfjord Safari, 33 PAX Isfjord Safari, 33 PAX Hike to Sarkofagen, 20 PAX Hike to Sarkofagen, 20 PAX Spitsbergen Experience, 45 PAX Spitsbergen Experience, 45 PAX Spitsbergen Experience, 45 PAX Spitsbergen Experience, 45 PAX Fossil Hunting at the Longyear Glacier, 40 PAX Fossil Hunting at the Longyear Glacier, 40 PAX Fossil Hunting at the Longyear Glacier, 40 PAX Fossil Hunting at the Longyear Glacier, 40 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Hike to Plateau Mountain, 25 PAX Hike to Plateau Mountain, 25 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX Burma Road Walk, 45 PAX Burma Road Walk, 45 PAX Burma Road Walk, 45 PAX Burma Road Walk, 45 PAX Burma Road Walk, 45 PAX Burma Road Walk, 45 PAX Endalen - In the footsteps of the miners, 45 PAX Endalen - In the footsteps of the miners, 45 PAX Endalen - In the footsteps of the miners, 45 PAX Endalen - In the footsteps of the miners, 45 PAX Endalen - In the footsteps of the miners, 45 PAX Art of Svalbard, 20 PAX Art of Svalbard, 20 PAX Art of Svalbard, 20 PAX Summer Dogsledding, 45 PAX Summer Dogsledding, 45 PAX Summer Dogsledding, 45 PAX

Example of a half day call in Longyearbyen, 4 hours

00:00 00:15 00:30 00:45 01:00 01:15 01:30 01:45 02:00 02:15 02:30 02:45 03:00 03:15 03:30 03:45 04:00 Isfjord Safari, 33 PAX Isfjord Safari, 33 PAX Hike to Sarkofagen, 20 PAX Spitsbergen Experience, 45 PAX Spitsbergen Experience, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Fossil Hunting at the Longyear Glacier, 40 PAX Fossil Hunting at the Longyear Glacier, 40 PAX Hike to Plateau Mountain, 25 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX Burma Road Walk, 45 PAX Burma Road Walk, 45 PAX Burma Road Walk, 45 PAX Endalen - In the footsteps of the miners, 45 PAX Endalen - In the footsteps of the miners, 45 PAX Summer Dogsledding, 45 PAX TOURS & ACTIVITIES SPECIFICATION | 17

Information for planning your excursions: 00:00 00:15 00:30 00:45 01:00 01:15 01:30 01:45 02:00 02:15 02:30 02:45 03:00 03:15 03:30 03:45 04:00 Isfjord Safari, 33 PAX Isfjord Safari, 33 PAX - The full day ( 8 hours) example offers excursions for a maximum Hike to Sarkofagen, 20 PAX of 2577 participants.

Spitsbergen Experience, 45 PAX - The half day ( 4 hours) example offers excursions for a maximum Spitsbergen Experience, 45 PAX of 1181 participants. Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX - If desired, tailor-made programmes can be created in order to Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX Discover Longyearbyen, 45 PAX increase or decrease the number of excursions and/or participants. Discover Longyearbyen, 45 PAX - Shuttle bus can also be booked for the entire period of the call. Discover Longyearbyen, 45 PAX Fossil Hunting at the Longyear Glacier, 40 PAX - Most of the excursions include a transfer to the town centre, meaning that the total number of shuttle busses can often be reduced. Fossil Hunting at the Longyear Glacier, 40 PAX Hike to Plateau Mountain, 25 PAX - The excursion “The cultural explorer” is not included in the participant totals, as it is a self-guided excursion, which as many or few guests as desired

A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX Hanne Feyling - Spitsbergen Travel

can participate in. © A Visit to Camp Barentz, 45 PAX A Visit to Camp Barentz, 45 PAX - We recommend that the ship allows at least 30 minutes from the planned docking time until the start of the first excursions. A Visit to Camp Barentz, 45 PAX Burma Road Walk, 45 PAX - We also recommend that the ship allows at least 30 minutes between the Burma Road Walk, 45 PAX end of the last excursions and their scheduled departure time. Burma Road Walk, 45 PAX - Spitsbergen Travel will always have a cruise coordinator at the harbour Endalen - In the footsteps of the miners, 45 PAX to ensure that everything goes according to the schedule. Endalen - In the footsteps of the miners, 45 PAX Summer Dogsledding, 45 PAX 18 | TOURS & ACTIVITIES SPECIFICATION

Port of call: Port of Longyearbyen Port Name of responsible handling agency: Spitsbergen Travel Spitsbergen Travel Cruise Department, tel.: +47 79 02 61 60 Information After hours, tel.: +47 91 64 20 43 General information Sheet Pier or anchor: Please contact Port of Longyearbyen Name of main pier: Bykaia Distance pier to town: 2 kilometres Sjuøyane

D uv Walking conditions to town: Asphalt/Gravel road Nordkapp eorden

j porden Taxis available on pier: On request, limited capacity Lågøya PRINS OSCAR ORVIN Moﬀen LAND LAND Price per taxi to town centre: Approx. 100NOK Verlegenhuken FONNA en NORD VEST N O R D Velkomstpynten A U GUSTAV V S T L A N D E Recommended sights: Svalbard Museum, Camp Barentz, audord

R T Amsterdamøya Gråhuken LAND

Danskeøya H WIJDEF a INL Mag onn dalena. OP Galleri Svalbard, Svalbard Kirke FONNA fde. lhallf . E ST Lie Va NS hlenbergorden JORDE Wa AU TR od. Lom GUSTAV E TE Wo ADOLF ALBERT I N T Vaccinations required: None LAND Åsg NY-FRIES LAND ANDREE LAND a

LAND r df Kapp Mohn

on Wahlbergøya HAAKON VII na LAND Kapp Mitra Svartpiggen Aust TRETET Kross. SENS . Kongs. Transfer Wilhelmøya ERIK ERIK Abeløya Newtontoppen Fuglehuken Tre Kroner JAMES I Kongsøya Ny-Ålesund LAND Kvitbreen

Lomon SPITS- Kapp Payer Public transport: None, shuttle bus recommended OLAV V

o FORLANDSUND OSCAR II DICKSON OL s LAND ovfo Svenskøya LAND LAND GA PRINS ST Pyramiden nn RET Recommended schedule shuttle bus: 3 busses on loop. KARLS a N FORLAND ET Nord n orden abotnen ET BÜNSLOW - Ginevr Barentsøya LAND Mistak- Bille. Gipsdale Approx. 15 minutes between busses odden Ba TROLLHEIME Sas Ha ren sen y ts- . esbree jøkulen Sassendale n Salpynten EN Kapp Heuglin JORD Food and beverage SABINE det ISF Longyearbyen n sun LAND an Barentsburg Freem n Blåorde NORD BERGEN kysten Recommended restaurants: Restaurant Nansen, Øst Gr NORDENSKIÖLD Agardh- ø Edge nord LAND b - bre Sveagruva u Disko en - kt ta øy a buk jø Edgeøya ku le Funktionærmessen Restaurant, en ord n n JORDEN Van Mije HEER RF a O nn NATHORST LAND fo BELLSUND ST Va LAND n Keule Diger Barentz Pub & Spiseri, Kapp Lyell n. Zingerella

Boltodden Kv WEDEL alv Kvalpynten Rabalder Kulturkafé ågen JARLSBERG uvorden Tj Halvmåneøya LAND Zi elberget Negerpynten Recommended hotels: Radisson Blu Polar Hotel Spitsbergen, TORELL LAND Spitsbergen Hotel D HORNSUN Hornsundneset Hornsundtind Nightlife recommendations: Barentz Pub & Spiseri SØRKAPP LAND

Sørneset Sørkapp Shopping Shopping facilities: Town centre Local handicrafts: Painting/drawings, fur products, jewellery, photography, clothing etc. Opening hours of shops: Weekdays 10am to 5pm. Reduced hours on weekends.

Exchange Opening hours of bank/exchange: Sparebank 1 Nord-Norge No currency exchange ATM open 24 hours a day. Currency: NOK, EUR and USD widely accepted Exchange rate to €: As of 15/02/13 Approximately: 1 EUR – 7.4 NOK Exchange rate to $: As of 15/02/13 Approximately: 1 USD – 5.5 NOK

Emergency numbers Hospital – emergency only: 113 (ambulance service) Hospital – reception: +47 79 02 42 00 Coast Guard: +47 44 44 44 44 Police – emergency only: 112 Police – reception: +47 79 02 12 22 Red Cross: +47 79 02 12 88 Dominic Barrington Dominic © Fire Brigade: 110 TOURS & ACTIVITIES SPECIFICATION | 19

General terms and conditions

Should Spitsbergen Travel’s customer on-sell travel and arrangements organised by Spitsbergen Travel to their own custom- ers under their agency/bureau/shipping company’s name, then said agency/bureau/shipping company is considered to be the organiser of the travel under the Package Tours Act and is responsible for the ensuing obligations. The relationship between Spitsbergen Travel and their customer is governed by the terms and conditions stated below, and not by the provisions of the Package Tours Act. The conditions below regulate the parties’ rights and obligations:

1. VALIDITY: as stated in the local regulations, and comply with all local public transport laws. These conditions apply to the extent that there is no other written agreement for None of the vehicles used by the Operator or its suppliers have toilet facilities. arrangements booked between Spitsbergen Travel AS, hereafter the Operator, None of the vehicles used by the Operator or its suppliers are modified for easy and the customer, hereafter the Customer. access for individuals with limited mobility.

2. PRICING: 8. SPECIAL CONDITIONS: Prices are stated in the quotation. Late arrival after the start of the planned Due to the special Arctic weather conditions, the Operator reserves the right to arrangement or departure prior to the end of the arrangement does not provide amend the agreed programme during the arrangement. However, the Operator, in an entitlement to a price reduction in the quotation unless otherwise previously collaboration with the Customer, will make every effort to find suitable alterna- agreed in writing. Any price increases due to changes to the agreement caused tive solutions within the framework of the original package price. If parts of the by the Customer are the sole responsibility of the Customer. arrangement cannot be carried out and alternative activities are not deemed satisfactory, the package price will be adjusted subject to agreement between 3. BOOKING: the Operator and the Customer. The Operator is not financially liable for any extra The contract in its entirety (meals, activities, transport, etc.) is binding for both costs incurred due to inclement weather conditions. parties once the Customer has signed the contract for the arrangement, and Spitsbergen Travel has reconfirmed in writing. When booking additional meals, 9. LIABILITY FOR DAMAGE: activities, transport etc. after the original contract has been signed, all extra The Customer is liable for damage caused to the premises, equipment, meeting bookings must be confirmed in writing by both the Operator and the Customer, and rooms, restaurants etc. as a result of the negligent or intentional conduct of the these bookings shall be subject to the same conditions as in the original contract. participants. All participants agree to follow the guide’s instructions when joining any tour. The Operator is not liable for damage to property or personal injury 4. PAYMENT: affecting the participants where such injury or damage is not due to circumstances Arrangements must be prepaid in full before the group’s arrival. On confirmation the Operator should or could have avoided, or subjective circumstances related to by Spitsbergen Travel, an invoice for the total price of the arrangement will be each participant, including a lack of adherence to instructions or similar from the forwarded to the Customer. After the due date, late payments are subject to an individual event organisers. interest charge of 1% per month and a monthly reminder fee of NOK 50. NB! If the programme is changed by the Customer after arrival (for example, activi- 10. COMPLAINTS: ties or meals cancelled in favour of a different option), the original reservations If the Customer believes that there is an issue or omission in the arrangement, must be paid for in full in addition to any new elements in the programme. this must be taken up with the Operator’s representative immediately. If the deficiency is not rectified and the Customer wishes to complain about the 5. ALLERGIES AND SPECIAL NEEDS: arrangement on returning home, a written statement of complaint must be submit- Information regarding any pertinent food allergies or special needs for individual ted as soon as possible and no later than one month after the trip was completed. group members must be received by Spitsbergen Travel at least 7 days prior to As this is not considered to be a package tour, Pakkereisenemnda (the package arrival. tour complaints body) will not be able to consider any complaint. If the parties are unable to agree on how to resolve a dispute based on the contract for the arrange- 6. UNFORSEEN EVENTS ment, voluntary arbitration will be accepted in accordance with the provisions of In the case of events outside of the Operator’s control (aviation strikes, delays, the Dispute Act. Each of the parties will then appoint an arbitrator no later than weather/road conditions, fire, missing deliveries, etc.) the Operator will not be 3 weeks after the final rejection/acceptance of the claim/offer, and these two not liable for compensation for additional costs and/or losses to the Customer. shall agree on an arbitration judge within the deadlines set by the parties. Should any events affect the programme, the Operator will where necessary shorten or adjust the timing to prevent any issues regarding the sailing time of 11. CANCELLATION the ship. Any monetary effect that this may be perceived to have upon the product The Customer is obligated to inform the Operator of any changes regarding will not be refunded by the Operator. booked activities, food and beverage requirements or excursions. All cancellations must be made in writing. Cancellation and reduction requests for any arrangement 7. TRANSPORTATION received no later than 24 hours prior to arrival are free of charge. The Customer The Operator and its suppliers have valid and appropriate insurance cover. will be charged the cost price of any booked arrangement cancelled or reduced The vehicles used by the Operator and its suppliers follow safety standards within 24 hours of arrival. Heiko Kühr . Cover photo: © Heiko Kühr . ©

Tel.: +47 79 02 61 00 Fax: +47 79 02 61 0 1 [email protected] www.spitsbergencruise.no