Housing Options Advice Service
Total Page:16
File Type:pdf, Size:1020Kb
Health and Housing Service Housing Options Advice Service www.lancaster.gov.uk/housing 1 Homeless prevention Housing options in the Lancaster district Lancaster City Council’s Housing Advice • Sanctuary Scheme Lancaster City Council is committed to helping you find safe team provides a free and confidential (Domestic Violence Support) advice service. and secure accommodation that is the right choice for you. • Haven Scheme Support for victims The aim of this booklet is to help people in need of housing The majority of homelessness is suffering from Anti-social behaviour preventable and we aim to act as early • Access to specialist supported accommodation in the Lancaster district – Lancaster, as possible before the problem worsens. accommodation and social lettings We will work with you and liaise with all Morecambe, Carnforth and the surrounding rural areas. agency parties concerned to help resolve any Anyone aged 16 or over who wishes to properties according to housing need, issues such as rent arrears, disrepair and • Support with finding accommodation apply for social rented properties within giving due consideration to individual any associated tenancy problems. We • Advice to homeless 16/17 year olds the Lancaster district can apply to join circumstances. offer a personal service with options and the housing register and will be advised Because it is not possible to offer advice to suit your needs. accordingly of all the options available. accommodation to the majority of people The earlier you let us know about How we can help However as there is a shortage of applying for properties each year, we your housing problems the better, as properties within the district and a have brought together a wide range of We offer a specialist casework service it allows us time to intervene early huge demand for accommodation, housing options for you to explore. along with advice and assistance with: and offer the necessary advice and there are lengthy waiting lists. Both assistance to help you resolve the Our Housing Advice team aim to prevent • Notice to vacate and possession orders the council and private registered issues. homelessness and our Housing Standards issued by landlords or lenders providers of social housing (previously team aim to improve housing conditions Our designated prevention officers called housing associations) allocate • Legal rights and responsibilities within the private sector. will, upon request, visit you at home • Repair/Disrepair obligations and can offer practical advice for all • Ensuring that rent increases are residents, particularly those whose completed correctly tenancies are at risk of failing. For further details call: 01524 582257 • Rent arrears and rent account management • Advice on Rent deposits • Mediation services • Harassment and unlawful eviction • Tenancy housing floating support • Access to private rented property • Shared Ownership • Assistance to homeowners with mortgage issues and referrals to Citizens Advice Bureau Photo by Steve Pendril • Access to shared accommodation 2 3 Tenancy Support • Life skills Clients experiencing problems with • Benefit advice their tenancy can obtain support and • Social and person issues assistance from DISC, a charity that helps people to make positive changes • Employment and training advice to their lives and achieve their goals. Access to local services DISC provides a high quality support service which can help you maintain your All support officers are fully trained and tenancy and live independently. will work in a professional manner to help you move on to independent living. For You can either refer yourself to this further details call 0800 107 5558 service by emailing compass@disc-vol. org.uk or ask another agency to complete the referral form on your behalf. A Place to Live – Social Lettings Within the first weeks of registration an officer will contact you to discuss your Lancaster City Council has entered into needs and together you will agree your partnership to fund the development personal support plan and set achievable of a Social Letting agency with A Place goals. The officer will visit you regularly at to Live. The purpose of the scheme is to pre-arranged appointments and you will create more opportunities for tenants be offered continued support to help you registered with the council to secure achieve those agreed goals. accommodation in private rented properties. You will normally work with the same support worker for the time that support What is A Place to Live? is provided. The support is aimed at ‘A Place to Live’ has been set-up to increasing independence, and the help people in the Lancaster district in support worker will help with all your housing need access private tenancies. housing/social needs and encourage you Through this we aim to prevent people to help yourself wherever possible. You becoming homeless or moving into will be involved in all decisions regarding temporary accommodation, by providing your support needs and wherever possible a sustainable place to live; we aim to you will be expected to act upon the break the cycle of transient living, and suggestions made by the support worker. help people feel more stable in their Support provided: accommodation. • Tenancy advice Stable permanent accommodation also helps tackle numerous other issues • Advice, advocacy and liaison in such as unemployment and anti-social securing accommodation behaviour. The Housing Options Team • Debt problems including rent arrears will assess all potential tenants and refer clients to us. 4 5 Who is Methodist Action North Private Rented accommodation • Notice boards If an agency asks for money in advance, West? Notices are often placed in you are advised to seek advice before If you need somewhere to live and you are newsagent’s windows and on other making any payment. You will be required Methodist Action North West is a well- not in priority need, you are unlikely to be public noticeboards to advertise flats to provide references. The agency respected charity that provides support, housed via the council’s housing register. or rooms at the cheaper end of the may charge for drawing up a tenancy assistance and advice to people in Private rented accommodation will be market. Try to visit the area you are agreement and an inventory of the housing need. The charity has operated one of your main options. interested in as regularly as possible contents, fixtures and fittings. You may in Preston for a number of years and is Private rented accommodation within the be asked to pay a returnable deposit and developing and expanding its services • Students’ Unions or Colleges Lancaster district can be difficult to find one month’s rent in advance – this is across the North West. If you are a student your college may quite normal. and is often expensive, and allocated on a be able to help you find somewhere to As a non-for-profit charity, any profit that short-term basis only. live You can find information about how to is made is channelled back into improving go about renting or buying a home from the quality and delivery of services. You can find accommodation in the • Accommodation or Letting Agencies Lancaster City Council’s Housing Options Methodist Action – A Place to Live is a following ways: These agencies let and manage Service 01524 582257. Social Lettings Agency set up with the • Online accommodation which includes rooms, sole aim of helping people in housing There are numerous ways to find flats and houses on behalf of private need that often come up against barriers accommodation on-line landlords. Most agencies advertise in when following traditional housing the local and national press, however Ideal Choice Homes • Newspapers routes. it would be advisable to visit them in Ideal Choice Homes is the choice based All of the local and many national person and register with them. Finding For further information on how to access lettings scheme in the Lancaster district. newspapers advertise accommodation accommodation through an agency this service call 01525 582257. Ideal Choice Homes includes council to rent within the private rented can prove expensive as they often sector. Bear in mind that a lot of accommodation, rented accommodation If you are an existing expect rent in advance, usually with a from private registered providers of social people will be reading these, so it is deposit and an agency fee tenant contact advisable to buy a newspaper as early housing, private rented accommodation Methodist Action’s head office: as possible and act swiftly Be prepared to visit several agencies and shared ownership properties. Howick House, Howick Park Avenue, and view the different rooms, flats and Through Ideal Choice Homes, Lancaster Penwortham, Preston, PR1 0LS. tel. houses that they are offering. If you are City Council provides good quality 01772 751000 not working you must enquire whether housing advice to all applicants to enable they accept people who are in receipt of them to make informed decisions about benefits. You must also confirm the rent their housing options. Ideal Choice and type of accommodation available, Homes allows you to bid on which and the agency’s standard fee. properties interest you, and gives you a An agency can only charge you a greater say in where you live. fee for its services if you accept the Vacant properties are advertised on a accommodation it has secured for you. weekly basis at www.idealchoicehomes. The Accommodation Act (1953) states co.uk and in our newsletter which is that it is