BSI CONNECTION Department of Business Strategy and Innovation Staff Newsletter Volume 2 | Autumn 2019 Celebrating early career researchers Dr Harsha Sarvaya has been awarded a Griffith University New Researcher Grant for her project: Public-private partnership in municipal solid waste management in India: the good, bad and ugly. Despite the growing involvement of the private sector in managing solid waste in urban India, 60-80% of waste is still dumped on open land causing substantial environmental and health impacts. Harsha is investigating the major challenges faced by the public-private partnership in managing municipal solid Julie-Anne Nichols, Trade and Investment Commissioner for China waste in three cities in India, through face-to-face interviews. BSI alumnus named new Trade and Investment Commissioner for China Alumnus Julie-Anne Nichols has been ‘She is well placed to represent announced as Queensland’s new Trade Queensland’s interests in trade and and Investment Commissioner for China. investment across all industries and has an extensive knowledge of the Chinese Premier said market,’ Ms Palaszczuk said. Ms Nichols, who holds a Bachelor of International Business and a Graduate Julie-Anne has been the Queensland Diploma in Mandarin Chinese Language Trade and Investment Commissioner in from Griffith, has exceptional experience Hong Kong since February 2017 and was as a leader and stakeholder liaison with previously the Senior Trade Commissioner the Asian business landscape that will for Austrade in Guangzhou and in serve her well in the key role. Singapore, so her experience across Asia is outstanding. ... continued on page 2. From the Head of Department...... continued from page 1.

Professor Rosemary Stockdale Julie-Anne’s recent appointment will Head, Department of Business Strategy and Innovation see her work to improve trade and investment ties between Queensland and China. Welcome to our second edition of BSI Connections. Julie-Anne has been a resident of China As you can see from the stories in this newsletter, BSI for a decade, during which time she has staff continue to be active in teaching, research and overseen several teams working across in engagement. Staff are currently concentrating on eastern China and north-east Asia. what has traditionally been the start of the academic year and the influx of new students to Griffith. It is good to see the campuses liven “Ms Nichols has been the Queensland up after the relative quiet of Trimester 3 as teaching gets underway, along with all Trade and Investment Commissioner in the associated activities for our student cohort. The main leave period is over and Hong Kong since February 2017 and was BSI staff are now back at work. We also welcome back our sessional staff and PhD previously the Senior Trade Commissioner cohort (although the latter would have been working hard over the summer). for Austrade in Guangzhou and in Singapore, so her experience across Asia is There is also a lot of activity in the engagement area with much of this linked to the outstanding,” Ms Palaszczuk said. department’s official launch on 19th March. The keynote speaker for the launch will be the Minister for Innovation, Hon Kate Jones and it promises to be a good event. “She is well placed to represent There are also plans to establish a new Industry Advisory Board with a first meeting Queensland’s interests in trade and scheduled for April. investment across all industries and has an extensive knowledge of the Chinese On the research side, there are a number of new and ongoing initiatives and a market.” definite push towards research that has an impact. Some of those stories appear in the following pages. I hope you enjoy reading our newsletter and, as always, I invite you to engage with us in any of the areas in which we work.

Learning and Global Internships teaching leadership Developing work-ready graduates with a Dr Bernard Gan took on the role of competitive edge Director, Learning and Teaching on 1 February 2019 as Dr Amanda Global Internships offer high-achieving Daly moves into the role of Program Griffith Business School students nearing Director for Griffith’s prestigious completion of their degree the opportunity Bachelor of Business. to increase employability by gaining Bernard has been the First Year practical exposure to a professional Coordinator for the Bachelor of environment in an international setting. International Business since 2016 Managed by Griffith Asia Institute and and brings a wealth of experience and supported by the Australian Government enthusiasm to his new role. New Colombo Plan Mobility Program, 36 As Director, Learning and Teaching, students recently returned from one of Bernard is responsible for the four internship destinations in Asia – Hong promotion of excellence in teaching Kong, Seoul, Shanghai or Tokyo, where and learning across the Department to they completed a six week full-time ensure our students are equipped with internship. The experience provides the Completing the internship the skills needed to excel in their future opportunity to advance academic interests “abroad has not only taught me ventures. and vocational intentions, strengthen the skills needed for a professional cultural understanding, and expand workplace, but it has also given professional networks of enduring value. me the courage to live in another Hoang (Trang) Ho is studying a Bachelor country and appreciate the of International Business / Bachelor culture and their ways of living. of International Relations and recently It has dramatically strengthened returned from her global internship my sense of independence in Dr Bernard Gan in Tokyo with her host organisation, having to face challenges in Director, Learning adjusting to a different lifestyle.” and Teaching Steelcase Japan. Hoang (Trang) Ho STUDENTS IN THE SPOTLIGHT First BSI Honours scholarship recipient makes a mark Melissa Georgiou is a Fellow of CPA and has over 23 years commercial accounting experience across many industries. Mel took a leap of faith in 2016 and left a secure Executive Management role to study an MBA at Griffith and became Research round up the first recipient of a BSI Honours Associate Professor Ki-Hoon Lee scholarship. Passionate about the need Director, Research to share her work, Mel applied to and was accepted to present her research idea and proposed methodology at the 2019 Griffith Law Futures of the Professions Conference. RESEARCH ROUNDUP

Staff have been very active in the research arena this quarter. This edition focuses on three current projects—two in health management and one in sustainable business practices.

Sustainable agricultural Pain management: When I practices for rural female tea can’t tell you it hurts smallholders in Sri Lanka Over a decade of research has highlighted that pain is largely unrecognised and Agriculture plays a key role in promoting frequently undertreated in people with gender equality and providing dementia. opportunities for women empowerment in many of developing countries in the Asia- Professor Anneke Fitzgerald and Pacific region. Adjunct Professor Kate Hayes (BSI) are Let’s talk social impact: collaborating with Dr Sharon Andrews In Sri Lanka, the tea industry accounts (Lead Researcher), A/ Prof Colm How innovative for 19 per cent of the nation’s foreign Cunningham, Prof Phillip Siddall, Prof Chris earnings and provides direct employment charities lead the way Poulos and Rumbidzai Tichawangana to over 350,000 people. The tea industry from HammondCare in a multi-centre is characterised by the large number of investigation to address barriers to smallholder farmers, who are often less- personal care assistants’ effective privileged women from rural areas in Sri engagement in pain management Lanka. However, the current world market processes, and develop a service culture price fluctuations of tea and rising cost of that supports evidence-based pain agricultural inputs have rendered women management for people living with tea smallholders at a great risk of losing dementia. livelihood. This phenomenon has given rise to some environmentally damaging Have you considered how this The MBA for Life event in February agricultural practices that in the long-run included a presentation from PhD can put the country’s entire tea industry makes me feel? candidate, Clare Burns on her work with into jeopardy. Exploring the support available for aged Rosies Friends on the Street. care employees who experience loss, grief With a view to addressing this economic, Clare is a Griffith MBA graduate, BSI PhD and trauma at work social and environmental issue, Associate student, sessional academic and non- Professor Ki-Hoon Lee, funded by the executive Director of Rosies, a community Dr Katrina Radford is exploring how Australian National Commission for of people sharing the Oblate (a Catholic employees cope with the loss, grief UNESCO, has undertaken a project religious order) spirit of daring. As a and trauma that may be experienced to promote economic, environmental community of 1,300 volunteers Rosies within the aged care environment. It and social sustainability in female tea reach out to those who are homeless reviews the evidence on death cafes, smallholders on the less capital and or at risk of homelessness. Each week and how emotional triggers impact resource intensive yet high productivity volunteers offer up their time to those in work productivity, career trajectories yielding innovative agricultural practices. need of a sympathetic ear, they share the and turnover, and will conduct a trial of experience of belonging and friendship innovative solutions to assist employees with 2,000 patrons across Queensland. through these experiences. UPCOMING EVENTS BSI ENGAGING WITH THE WIDER COMMUNITY

BSI Research seminar India-Queensland partnership Preparing logistics for a low carbon Dhara Shah and Michelle Barker were invited to visit the Indian Institute of Management world – Professor Alan McKinnon Bangalore (IIMB), with the Hon. Minister Tuesday 5 March 2019 Kate Jones and Trade Investment 2:00pm-4:00pm Queensland (TIQ) delegates. After meeting Sir Samuel Griffith Centre N78_-1.13 with the Queensland Trade Commissioner Nathan campus for India, were offered seed funding by TIQ to conduct Masterclasses in India for Indian BSI Leadership seminar women entrepreneurs in mid-2019. Managing uncertainty with the north wall principle: New Supply chain strategy in a thinking, new actions, new ways – turbulent and uncertain world Rainer Petek More than 60 industry particpants attended the Wednesday 13 March 2019 BSI seminar presented by Martin Christopher, 2:00pm-3:00pm Cranfield School of Management, UK. Martin Business 3 N63_0.01 is at the forefront of new thinking in logistics Nathan campus and supply chain management. He explored the changes that will be necessary if businesses are BSI Launch to successfully exploit the opportunities and Hon. Kate Jones avoid the risks emerging in this age of volatility (Minister for Innovation and Tourism and uncertainty. The event was successfully coordinated by Harsha Sarvaiya. Industry Development) Climate change in Tenterfield Tuesday 19 March 2019 5:00pm-8:00pm MBA student, Vince Sherry, organised an Webb Centre S02_7.16/7.07 event in partnership with the Tenterfield South Bank campus Chamber of Tourism, Industry and Business, Tenterfield Shire Council, and BSI Research seminar TAFE NSW. Tapan Sarker was invited to speak about innovative ideas and strategies Networked risk and a case of an for businesses and farmers to deal with “almost” disaster in the world’s uncertainty, and become more resilient in happiest country – Isabell Storsjö the face of climate change. The seminar was attended by members of council, local Wednesday 3 April 2019 business and agriculture. 11:00am-12:00pm Griffith Business School G42_5.15 Mapping technological Gold Coast campus competence workshop Rosemary Stockdale and Stephanie Schleimer were invited to participate in a workshop on ‘mapping technological CONTACT US competence’ by the Centre for the Edge/ Deloitte in . Participants were Department of Business Strategy asked to map digital competence attributes and Innovation of fictional characters at different stages of their lives to determine the emergence, Griffith Business School nature and importance of these attributes. Gold Coast campus Energy efficiency financing and Business 1 (G01) 2.25 market-based instruments Gold Coast campus, Griffith University Tapan Sarker has been invited by the Energy Parklands Drive, Southport, QLD Studies Institute of National University of 4222 Australia Singapore to present his research at the upcoming Asian Development Bank Institute Nathan campus (ADBI) event on 25-26 March. The Macrossan (N16) 1.52 recommendations drawn from this event Nathan campus, Griffith University will then inform policy making to enhance 170 Kessels Road, Nathan QLD energy efficiency in Singapore and beyond. 4111 Australia  +61 7 3735 7411 griffith.edu.au/griffith-business-school/departments/business-strategy-innovation