INTERIM RESIDENTIAL TRAVEL PLAN

Land South of Salhouse Rd,

Client: Barratt Homes

June 2020

Project No: 80091

Document Review Sheet: -

Original Document prepared by: - Raymond Long BSc (Hons) IEng MCIHT MICE on behalf of Smarter Travel Ltd

Date: - 03 June 2020

Original Document checked by: - Martin Doughty BEng (Hons) CEng FCIHT FICE MAPM on behalf of Smarter Travel Ltd

Date: - 04 June 2020

Original Document Approved by: - Martin Doughty BEng (Hons) CEng FCIHT FICE MAPM on behalf of Smarter Travel Ltd

Date: - 04 June 2020

Document Status

DRAFT FINAL ☐ ☒

Revision Status

Issue Date Description Prepared Checked Approved

This document has been prepared for the sole use of BDW Trading Ltd, is copyright and its contents should not be relied upon by others without the written authority of Smarter Travel Ltd. If any unauthorised third party makes use of this report they do so at their own risk and Smarter Travel Ltd owe them no duty of care or skill.

All information provided by others is taken in good faith as being accurate, but Smarter Travel Ltd cannot, and does not, accept any liability for the detailed accuracy, errors or omissions in such information.

Interim Residential Travel Plan

Land South of Salhouse Rd, Sprowston Project No: 80091

Contents:-

1. FOREWORD ...... 2

2. INTRODUCTION ...... 4

3. POLICY CONSIDERATION ...... 5

4. EXECUTIVE POLICY STATEMENT ...... 6

5. LOCAL ACCESSIBILITY AUDIT ...... 7

6. THE DEVELOPMENT ...... 13

7. OBJECTIVES AND TARGETS ...... 14

8. RESIDENTIAL TRAVEL PLAN MEASURES ...... 17

9. MANAGEMENT AND MONITORING ...... 22

Figures

Figure 1 Development Location

Appendix

Appendix A Site Layout

Appendix B Pedalways cycle map

Appendix C Bus Route Maps

Appendix D Timetable of Measures

Appendix E Postal / Online Survey Example Questions

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1. FOREWORD 1.1. Smarter Travel Ltd (ST Ltd) has been appointed by the Developer – Barratt Homes - to manage, monitor and promote the Residential Travel Plan (TP) for development land off Salhouse Road, Sprowston, ; acting as the Travel Plan Coordinator. The development scheme is for up to 535 residential dwellings. The provision of this Interim TP is to oblige Condition 14 of the planning permission Ref: 20160498 as well as Paragraph 1.2 of the ‘Fifth Schedule‘ of the Section 106 agreement associated with the planning permission. The layout of the development is included in Appendix A. Foundation works have not yet commenced on site, this TP is required to be submitted prior to commencement on site.

1.2. A Travel Plan is defined as a long term management strategy and package of measures intended to encourage sustainable travel choices for a healthier lifestyle and reduce the reliance on the private car; this effectively requires identification and implementation of a set of interrelated measures and initiatives which will reduce the environmental impact of the travel associated with a development, particularly through the use of public transport, walking and cycling, which reflects current Government policy in respect of transport.

1.3. Barratt Homes are committed to the TP implementation and measures which are further set out in Section 8.

1.4. The Travel Plan Coordinator (ST Ltd) will promote, manage and monitor the success of the TP and report to Norfolk County Council (NCC) for the agreed monitoring period from the twelve-month anniversary of first occupation (2021) through to two-years after final occupation. The monitoring period is likely to be completed in 2029 with the principle target to have a 10% decrease in single occupancy car trip rates in comparison to those estimated in the original Transport Assessment that was used to determine the transport related impacts of the development.

1.5. The development lies to the northeast of the city centre of Norwich and in the parish of Sprowston. Overall, the site is close to numerous local amenities and public transport services with good pedestrian infrastructure to support the promotion of sustainable travel.

Definitions

1.6. The following definitions are used throughout this document:

i. “Travel Plan” means a comprehensive “living” document that includes the sustainable travel objectives, targets and commitments, which is updated, amended and supplemented from time to time under the provisions of the conditions of the planning approval and “Travel Plan Reviews” which are obliged to be undertaken by the “Travel Plan Coordinator” on behalf of the Developer.

ii. “Travel Plan Coordinator” shall mean a permanent representative appointed by the Developer with the appropriate skills, budgetary provision and resources to produce and update

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a “Travel Plan” and manage the continued implementation of the “Travel Plan” including the provision of information to the “Local Authority”.

iii. “Multi-modal Survey” means a standardised biennial travel survey undertaken with manual observations at each access point to identify the modes of travel used by the residents and to determine vehicular generation of the development supplemented by postal / online surveys, where required, in alternate years to manual surveys.

iv. “Annual Travel Plan Review” means an annually updated report including the results and analysis of the “multi-modal survey” indicating how the “Travel Plan” is performing and updating the document as necessary to reflect changes in local area accordingly.

v. “Monitoring Period” means the time period that the Developer is committed to fund and manage the “Travel Plan” and “Travel Plan Coordinator” to review travel behaviour to / from the site with an aim to reduce private car usage in favour of sustainable modes with reporting to the “Local Authority” via the “Annual Travel Plan Review” for approval. The monitoring period is due to commence within one year of first occupation.

vi. “Local Authority” shall mean the relevant district council or county council required to approve the Travel Plan.

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2. INTRODUCTION 2.1. This document provides the basis, from which to refine, expand and develop the TP and promote the objectives within it; an updated TP will next be submitted to NCC for approval upon the first anniversary of first occupation. The monitoring period for the development will commence upon first occupation and the proposed targets and measures have been set out in accordance with planning conditions.

2.2. A total budget of £267,500 has been agreed for the management, monitoring and promotion of the Travel Plan over the monitoring period.

2.3. The development is wholly residential and therefore the TP is an important tool in helping to deliver sustainable communities. This will bring a number of benefits into the local area, including:

i) Reducing the need to travel by private car and aim to cut congestion to and from the development. ii) Increasing awareness of sustainable travel alternatives to the private car. iii) Promotion of social inclusion and interaction by identifying that a wide range of transport options are easily available for new residents, including those with disabilities, and that existing amenities are accessible. iv) Helping to reduce greenhouse gas emissions by accommodating those journeys that need to be made by car through information on greener car travel usage. This will aid in addressing the increased emphasis of tackling climate change and reducing impact on the local environment. v) Residents can enjoy improved health, less stress and better quality of life through the increased use of walking, cycling and public transport use. Financial savings over the ownership and running costs of a private car can also be achieved through providing a greater travel choice. vi) Bringing new choices of modes of transport to the wider community with the promotion of a car sharing scheme. 2.4. This TP has been prepared in accordance with current NCC Travel Plan guidance (May 2019) and Department for Transport (DfT) guidance documents “Using the Planning Process to Secure Travel Plans (April 2009)”; “Making Residential Travel Plans Work: Guidelines for New Development” and “Good Practice Guidelines: Delivering Travel Plans through the Planning Process” (April 2009).

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3. POLICY CONSIDERATION National Policy

3.1. The Department for Transport document “Smarter Choices – Changing the Way We Travel (2004)” demonstrates the efficacy of measures such as the use of car clubs, car sharing schemes, personalised travel planning, travel awareness publicity, etc… The document sets out that the reduction nationwide could be of around 11% in traffic with appropriate travel plan measures implemented.

3.2. The Government’s white paper document “The Future of Transport: a network for 2030 (2004)” sets out the vision for a smarter choice of travel in . The document has identified that marketing to promote sustainable transport can deliver “reductions in car use of between 7% and 15% in urban areas and 2% to 6% in rural and smaller urban areas”.

National Planning Policy Framework (NPPF)

3.3. The NPPF and the DfT guidance, referred to in Section 2, identifies that the provision of a Travel Plan will help to deliver more sustainable transport objectives, including:

• Reductions in car usage (particularly single occupancy journeys) and increased use of public transport, walking and cycling;

• Reduced traffic speeds and improved road safety and personal security, particularly for pedestrians and cyclists; and

• More environmentally friendly delivery and freight movements, including home delivery services.

Regional

3.4. Connecting Norfolk - Norfolk’s Transport Plan 2011-2013 sets out the local transport strategies and policies across the whole of Norfolk. This document sets out the County Council’s vision and strategy for long term development of transport up to 2031.

3.5. The plan identifies how transport will play its part in supporting and facilitating future sustainable economic growth in Norfolk by:

• Making the best use of what we have to facilitate reliable journeys; • Reducing the need to travel; and • Influencing others and ensuring transport is integrated into development plans.

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4. EXECUTIVE POLICY STATEMENT 4.1. Barratt Homes has agreed to the TP arrangements that demonstrate the importance of the environmental and health benefits of increasing the use of more sustainable modes of travel as an alternative to the private car. Barratt Homes is committed to developing and funding this programme, with the support of a TPC, and delivery of measures set out herein to achieve the monitoring targets whilst supporting change in travel habits of residents of this development.

4.2. The Developer will be responsible for the ownership of the residential TP for this development for a period of no shorter than nine years from the date of the approval by BDC and NCC of this interim TP It is therefore expected that the monitoring period is to end no earlier than 2029.

4.3. The appointed TPC can delegate responsibilities to others to assist in the operation and monitoring of the TP. The contact details are set out below. Should the contact details of the TPC change at any time during the monitoring period the following details will be amended accordingly and advised to BDC and NCC within two months.

Acceptance and Commitment to the Role of Travel Plan Coordinator Name: Heidi Wilson

Company: Smarter Travel Ltd

Telephone: 01603 230240 (Mon – Fri; 0900-1700)

Email: [email protected]

Website: www.SmarterTravel.uk.com

Date: 03 June 2020

On behalf of: Barratt David Wilson Homes

Developer Representative

Name: Danny Clark

Company: Barratt Homes

Date: 15 June 2020

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5. LOCAL ACCESSIBILITY AUDIT Location

5.1. The proposed site, shown in Figure 1, is on land south of Salhouse Road, Norwich. The approximate grid reference for the site is 627292, 311413 with a postcode of NR13 6NR. The site is bound by future development to the west (by others), agricultural fields to the east, woodlands to the south and Salhouse Road to the north. The city centre of Norwich is approximately 6.6km distance to the southwest. The A1270 Northern Distributor Road is located to the northeast of the site providing excellent access to the surrounding areas of Norwich and villages / towns to the north and east of the City.

5.2. The vehicular and non-vehicular accesses to the development are directly off the Salhouse Road. A site layout can be found in Appendix A.

Pedestrian and Cycle Network

5.3. The development has good access for pedestrians and cyclists to the existing area of Sprowston which provides access to local amenities including schools and then further to shopping and employment areas in the City.

5.4. There is currently a 60mph speed limit on Salhouse Road, which will be reduced to 40mph along the site frontage. The road width will also be increased to 7.3m as it is currently quite narrow. This will enable the road to be used by cyclists in a safer environment.

5.5. The nearest footway/cycleway on Salhouse Road, starts approximately 600m west of Atlantic Avenue which is itself is to the west of the site. This link provides access into Norwich city centre, numerous employment areas, schools and amenities.

5.6. A new footway / cycleway is to be provided along the south side of Salhouse Road along the site frontage to connect to existing infrastructure near Harrisons Drive. Once this new infrastructure has been established it will enable improved accessibility to the City. This route will be phased but each section being completed prior to occupation of each phase of development. This is set out in Planning Condition 11 of the associated planning permission.

5.7. The Local Authority have published a Norwich Cycle Map showing the appropriate cycling networks to/from Norwich city centre and the surrounding areas. Further, the map includes employment areas, schools, sports facilities, libraries and attractions/facilities. The map is included with Appendix B.

5.8. At the junction of Salhouse Road with Atlantic Ave, is the start of the Pink Pedalways cycle route connecting with the City centre and the University of East Anglia and the Norfolk & Norwich Hospital. The addition of the new footway / cycleway along the site frontage can enable the Pink Pedalway to be extended.

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5.9. The new ‘Beryl Bike’ service will be promoted to new residents as will the new local bike park located on the proposed Local Centre of the development located east of Atlantic Avenue.

5.10. A review of 2011 Census data for this area of Sprowston shows that walking and cycling for commuting purposes is relatively low (approximate total of 15% modal share), which is likely to be as a result of a reduced provision of walking / cycling of outlying areas. This is discussed later in this TP but through new development in the area, walking and cycling will hopefully increase with the addition of new pedestrian cycling infrastructure currently under construction or otherwise planned.

Public Transport

5.11. The nearest existing and future bus stops are located within 1200m of much of the proposed development. The key bus services from these and other local stops are summarised in Table 5.1 for service 11 and 12 (which calls at the closest existing stops on Atlantic Ave). The key local bus routes are shown in Appendix C.

5.12. Although the nearest bus stop is located 1200m from much of the site, Salhouse Road is proposed to become a Bus Rapid Transit (BRT) which will create new bus stops on Salhouse road which will allow future residents to have shorter and more direct access to local buses. When this is planned and provided, it will be promoted to future residents accordingly. The BRT will link with the City Centre.

5.13. There are also planned changes to bus services travelling up Atlantic Avenue, which will provide more frequent access to bus services. This will be reported to future residents as this will be implemented prior to first occupation.

5.14. Table 5.1 presents the current nearest services which run in the local area. Bus stops on Atlantic Ave are planned to be upgraded with shelters, with the nearest to Salhouse Road including Real Time Passenger Information as part of the proposed development on the eastern side of Atlantic Avenue (by others).

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Table 5.1 – Nearest Local Regular Bus services (Pre Covid-19 Restrictions)

Operator Service Frequency Monday – Friday 0524 – 2245 11 Sprowston – Norfolk & Norwich (Typically, 4 per hour) Hospital (via Norwich City Centre & Round Saturday – 0526 - 2240 First Buses House Park (Typically, every 30mins) Sunday – 0639 - 2135 (Typically, every 30mins)

Nearest Stop: Atlantic Monday – Friday 11 Norfolk & Norwich Hospital – 0654 – 2340 Avenue* Sprowston (via Round House Park & (Typically, 4 per hour) Saturday – 0654 - 2340 Norwich City Centre (Typically, every 30mins) Sunday – 0840 - 2340 (Typically, every 30mins) Monday – Friday 0720 – 1731 12 Wroxham – Sprowston – Norfolk & (Typically, every 30mins) Norwich Hospital (via Norwich City Centre) Saturday – 0750 - 1725 First Buses (Typically, every 30mins)

Nearest Stop: Monday – Friday Tesco Food 0813 – 1858 Superstore** 12 Norfolk & Norwich Hospital – Sprowston – Wroxham (Typically, every 30mins) (via Norwich City Centre) Saturday – 0943 - 1853 (Typically, every 30mins)

Monday – Friday Konectbus 1031, 1231, 1431 X6 Attleborough – Norwich – Sprowston

Nearest Stop: Monday – Friday Tesco Food X6 Sprowston – Norwich - Attleborough 1035, 1235 1505 Superstore

5.15. Up to date timetable information for each bus stop can also be obtained via the websites of each operator or via Traveline East Anglia website. Links to updated timetables will be promoted to residents. Although bus services are currently limited and the number of passengers due to the Government Covid-19 restrictions, this is likely to change substantially by the time of first occupation.

5.16. A review of 2011 Census data for the Sprowston area shows that the use of bus services is low for commuter purposes. This discussed further later in this TP. With improvements to bus routes and infrastructure, the likely use of buses will increase in the Sprowston area.

5.17. Bus tickets can be purchased online through websites / bus service provider apps or directly with the bus driver and in addition to this there are a variety of discounted season tickets available; including weekly and monthly options.

5.18. Community transport options are also available to residents that may have need for these services and have difficulty accessing regular transport services. NCC Community Transport Project operates in the area and further

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information can be found by telephoning 0344 800 8020 or searching ‘community transport’ on the NCC website.

Train Services

5.19. Local rail services can be found at Norwich rail station which is located approximately 5.5km from the site. At the station Network Rail information indicates that there are 442 bicycle spaces and 62 vehicular parking spaces (of which 5 are accessible spaces). Rail users can also use Riverside Multi- storey to park with 740 vehicular parking spaces (of which 54 are accessible spaces). The station offers step free access to both/all platforms (if applicable). From Norwich services are available to /, Great Yarmouth, major stations to London Liverpool Street, and other routes via Ely.

5.20. Additionally, Salhouse rail station is located approximately 5.0km distance from the site. At the station, Network Rail information indicates that there are 8 bicycle spaces and 6 vehicular parking spaces (none of which are accessible spaces). Salhouse is on the Norwich to Sheringham/Cromer line.

5.21. Norwich station can be accessed by bus using service 11 to Tombland which is approximately 0.8km from Norwich station or by changing bus at Castle Meadow. By bicycle, Norwich station can be reached from Salhouse Road using the pink, orange and green cycleways as shown on the cycle map in Appendix B.

5.22. A review of 2011 Census data for the Sprowston area shows that the use of the train is very low for commuter purposes.

Local Amenities 5.23. The Institution of Highways and Transportation in its publication “Guidelines for Providing for Journeys on Foot (2000)” suggests that an average walking speed of 1.4 m/s can be assumed. The Department for Transport’s document LTN 1/86 “Cyclists at Road Crossings and Junctions” recommends that an average cycling speed of 4m/s can be assumed.

5.24. Although now superseded by the National Planning Policy Framework, the Government’s document “Planning Policy Guidance 13: Transport” stated that “walking is the most important mode of travel at the local level and offers the greatest potential to replace short car trips, particularly under 2 kilometres.” The same document also stated that “cycling also has potential to substitute for short car trips, particularly those under 5km and to form part of a longer journey by public transport.”

5.25. Focusing upon the site, Table 5.2 presents a range of local amenities in the surrounding areas, with the appropriate distance and travel time from the site

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Table 5.2 – List of Nearest Local Amenities

Accessible Approx. direct by bus? Amenity Location Distance from Walking / Cycling time Service the site* Numbers

Nursery White House Farm 1500m 18mins / 4mins No Primary School Falcon Junior School 1930m 23mins / 8mins No

Secondary Sprowston Community 2310m 28mins / 10mins No Education Academy

The East Norwich Medical Doctors 1890m 23mins / 8mins No Partnership

Pharmacy Tesco Pharmacy 1250m 15mins / 5mins No

Post Office Thunder Lane 2900m 35mins / 12mins No

Supermarket Tesco Superstore 1250m 15mins / 5mins No Public House The Blue Boar 1580m 19mins / 7mins No Heartsease Recreational Playing Field 2090m 25mins / 9mins No Ground Library Sprowston Library 2860m 34mins / 12mins No Employment Sprowston Industrial and 2580m 31mins / 11mins No Areas Business park Norwich 5030m 60mins / 21mins Yes – 11&12 Rail Station Salhouse 5470m 65mins / 23mins No Sprowston Sports & Leisure 1000m 12mins / 4mins No Social Club

* Distance taken from site boundary onto Salhouse Road.

5.26. In conclusion, the development is very well located to a great number of amenities in Sprowston and the City which are accessible on foot or by bicycle. The excellent range of amenities provision in the area should influence the residents to use more sustainable modes of transport to travel locally, reducing the impact of unsustainable travel.

Barriers to Sustainable Travel and Accessibility

5.27. The potential issues and barriers to the promotion of sustainable travel in association with the site and its locality have been identified as follows:

• Lack of knowledge about public transport links within the vicinity;

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• Excellent connectivity to principle road infrastructure;

• The likelihood of residents undertaking shift work or working irregular hours;

• Lack of knowledge of potential car sharing opportunities;

• Perceived cost of public transport compared to driving;

• Perceived accessibility on foot and bicycle to Norwich City Centre; and

• Perceived quality of facilities (shelters / seating etc) at bus stops.

5.28. The measures and initiatives proposed within this TP will seek to address the identified issues and barriers to sustainable travel and will be fully supported by Barratt Homes for the monitoring period.

Annual Inspection (off-site)

5.29. During the monitoring period, at least an annual inspection shall be made prior to each survey by the TPC to review the condition of local footways, cycleways and bus shelters off-site to Sprowston, to identify any maintenance issues that could be detrimental to the promotion of sustainable travel. Any maintenance issues seen can then be reported to the relevant department at the Local Authority for remediation and be reported in monitoring reports or TP reviews.

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6. THE DEVELOPMENT 6.1. The Office for National Statistics website has been used to estimate the number of people that could potentially live in the development. The “Key Figures for 2011 Census” for “Broadland 013B” (where the site is located) has given the breakdown of number of people living per dwelling: 1276 people living in 614 households; using this data it has been forecasted that a development of 535 residential units has the potential to accommodate approximately 1111 people.

6.2. All 535 properties are residential dwellings ranging from one-bedroom apartments to four-bedroom houses. 91 of these dwellings are affordable homes, with the operator unknown at this stage. The TPC will liaise with the affordable homes operator once this is known to confirm the services available to their residents.

Access

6.3. There are currently two primary vehicular accesses to the development from Salhouse Road in the form of priority control junctions. Two further pedestrian / cycle accesses will also be provided on to Salhouse Road. These access points will be for all modes of travel to Salhouse Road and then further to Norwich city via the new footway / cycleway along the southern side of Salhouse Road. Refer to the development layout located in Appendix A.

Cycle Parking

6.4. Secure and sheltered cycle parking spaces are available for the residents of houses will store bicycles in garages or storage will be provided in gardens.

Annual Inspection (on-site)

6.5. During the monitoring period, an annual inspection shall be made prior to each survey by the TPC to review the condition of on-site local footways and cycleways to identify and maintenance issues that could be detrimental to the promotion of sustainable travel. Any maintenance issues seen can be reported to the relevant department at the Developer / or Local Authority for remediation and be reported in monitoring reports or TP reviews.

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7. OBJECTIVES AND TARGETS 7.1. The potential vehicular traffic generation of the development as estimated in the Transport Assessment that supported the planning application is summarised in Table 7.1.

Into Site Out of Site Two-Way

Trip Trips Trip Trips Trip Trips Rate Rate Rate

AM Peak 0.143 77 0.353 189 0.496 266

PM Peak 0.252 135 0.160 86 0.412 221

Table 7.1 – Potential Traffic Generation of up to 535 residential units

7.2. The development would have the potential to generate, without a Travel Plan, approximately 266 two-way car movements during AM peak hour, 221 two-way vehicle movements during PM peak hour.

7.3. Further to this, the 2011 Census Statistics have been used to understand the current travel modes and typical work destination for existing local residents, these have been used to provide an estimate of typical travel modes that would be utilised from the development.

7.4. The April 2011 Census Statistics – Method to Travel of Work – Resident Population for Broadland 013, which includes the site, is summarised in Table 7.2.

Mode of Transport Percentage Train 0.1% Bus 8.2% Taxi or minicab 0.3% Driving a car or van 66.5% Passenger in a car or van 7.4% Motorcycle, scooter or moped 2.2% Bicycle 6.8% On foot 8.5% Total commuting 100% Table 7.2 – Method of Travel to work - 2011 Census Broadland 013 7.5. The tables demonstrate that from Sprowston area, 15% of the commuting is undertaken by cycling and walking, and a further 8% of the commuting is undertaken by public transport.

7.6. It is also apparent the majority of the residents within the Census area that commute by single occupancy car journey are travelling to areas within Norwich & Sprowston. These locations are easily accessible by bicycle from

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the development and this will be heavily promoted to residents. The exact locations within these areas would need to be determined from any postal / online residential surveys undertaken to ascertain what are the principle reasons for using a car to a specific destination.

Objectives

7.7. There are a number of objectives that the implementation of a TP is intended to help fulfil. The main objectives of the residential development are to:

• Reduce the use of single occupancy vehicles through raising awareness of alternative travel modes available, including car sharing – especially for those working in Norwich;

• Reduce the traffic generated by the development to a lower level of car trips than would be predicted for the site without the implementation of the Travel Plan;

• Promote healthy lifestyles and sustainable, vibrant local communities;

• Accommodate those journeys that need to be made by car; and

• Assist in addressing specific problems that prevent children or older people from gaining access to key amenities.

Targets

7.8. Targets should be Site-specific, Measurable, Achievable, Realistic and Time- related (SMART). They may be phased year on year and can be by 'aim' type (e.g. percentage using non-car modes by….) or 'action' type (e.g. appoint a TPC by….).

7.9. The “aim type” Travel Plan targets are quantifiable and are given over two timescales: short-term (within one year) and long-term (within three years). The suggested key targets are based on the principle objectives of the TP and are as follows:

• Within one year of implementation of the full TP, decrease the AM and PM peak hour car trip rates by 5% when compared to the TA data shown in Table 7.1.

• Within three years of implementation of the full TP, decrease the AM and PM peak hour car trip rates by 15% when compared to the TA data shown in Table 7.1.

• Retain the car trip rates seen at year three of implementation of the full TP when compared to that assessed in the TA for the duration of the monitoring period.

• To maintain or increase the modal split in favour of sustainable transport methods when compared to 2011 Census Data as shown in Table 7.2.

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7.10. The review of targets should be agreed between Barratt Homes, the TPC and NCC upon completion of the first multi-modal survey, 12 months after first occupation.

7.11. Additional “aim-type” targets that are not directly related to travel mode are as follows:

• At least 20% return rate for postal / online surveys issued to residents.

• 80% of postal / online survey respondents should be aware of the TP and TPC and the services that can be provided.

• 50% of the respondents to the postal / online survey will have obtained a Personal Travel Plan provided by the TPC.

• 15% of the dwellings of the development should have used either their bus /train ticket or active travel voucher.

7.12. The “action-type” TP targets are non-quantifiable targets and take the form of actions that need to be achieved by a specified date. These targets are based on implementing the measures specified in Section 8 and therefore aid in meeting the “aim-type” targets and the principle objectives of the TP.

Remedial Measures and Triggers

7.13. After each travel survey the TPC will assess if the targets are being achieved. Should the targets not be considered to be to the SMART principles then a review of achievable, realistic targets will be undertaken and submitted to the Local Authorities with supporting evidence to be agreed.

7.14. If the agreed targets are not being met after the first and third year travel surveys the TPC will analyse the situation, contact residents by issuing a travel questionnaire and request feedback on what prevents people from using more sustainable modes of transport and in the case of this site what would help them to avoid single occupancy vehicle trips.

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8. RESIDENTIAL TRAVEL PLAN MEASURES 8.1. The timescale for the implementation of measures are presented in a table included within Appendix D. The table details when measures will be put in place during the agreed monitoring period and an indication of the potential cost of the measure.

8.2. A Travel Plan Coordinator has been appointed to manage, review and monitor the Travel Plan. The responsibilities and appointment of the Travel Plan Coordinator are detailed in Section 9.

On-site Accessibility

8.3. It is essential to ensure that pedestrian and cycle routes are safe and accessible. The site layout is designed to respect the permeability for pedestrians and cyclists.

8.4. Through direct communication channels from residents to the TPC, as well as personal site visits, any maintenance issues identified with constructed pedestrian / cyclist routes on site will be identified to the Developer or NCC (as applicable) to be rectified.

Public Transport

8.5. An up to date schedule of bus and rail services, within the surrounding area of the site, including route information and service frequencies will be permanently available to the residents of the site (see Marketing and Promotion). The use of smartphone apps and mobile technology will be promoted so residents can access up to date bus timetables.

8.6. Residents will also be made aware of the season discounts of fares that are currently available for bus services through promotional links to relevant websites.

8.7. Residents will be made aware of bus timetables, routes and fares through Travel Information Packs in addition to the development TP website.

8.8. Relevant events such as, ‘Catch the Bus Week’ will be promoted to residents (see Marketing and Promotion).

8.9. Each dwelling will be provided the opportunity to gain a two-week pass for First Bus services across the city. In order to claim their voucher, residents must complete the initial travel survey or contact the TPC. This will be promoted through a “Travel Information Pack” that each residential dwelling will receive.

Walking

8.10. Pedestrian routes in the vicinity of the site are adequate, linking with local amenities within the wider Sprowston area. However, the TPC will liaise with the relevant authority to highlight any maintenance issues.

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8.11. The residents will be provided information on pedestrian routes from the site to relevant local amenities within the Travel Information Pack. Branded merchandise can also be considered to be given out to residents to promote walking such as travel umbrellas at the time of any promotional events.

8.12. Local walking groups including Norfolk Ramblers will be promoted to residents of the development. Additionally, events such as, ‘Walk to Work Week’ will be promoted through regular marketing material.

8.13. Route planning mobile apps and websites will be promoted through the Travel Information Packs as well as through the development Travel Plan website.

8.14. The TPC will work with TPC of existing and future local schools in Sprowston with the aim of encouraging walking to and from the development.

8.15. As an alternative to a two-week public transport pass, residents can claim a £50 Wiggle.co.uk voucher. This can be used for active travel equipment including comfortable walking shoes or other walking equipment.

Cycling

8.16. The multi-modal survey will provide information about the potential to increase the number of trips made from the development by bicycle.

8.17. The TPC will liaise with the relevant authority to ensure that local cycle routes are properly maintained, should residents provide information on issues. The residents will be provided with information and advice concerning highway safety and appropriate cycle routes from the site to relevant regular destinations via Personal Travel Planning (see Marketing & Promotion).

8.18. The £50 Wiggle.co.uk voucher that is available to residents can be spent on cycling equipment or accessories. Alternatively, it can be used as a contribution towards to the cost of a new bicycle.

8.19. A bicycle surgery will be considered to be implemented in which a local bicycle company will attend the site for a day and enable safety checks and pre-bookable bicycle services to again further promote the use of cycling for local travel to areas. This could be undertaken annually in spring time and would link with any promotional events.

8.20. Cycling related branded merchandise will also be considered to be given out to residents via the promotional events such as a high visibility back pack rain covers, lights, among others. In addition to this, bike register kits will be offered to residents free of charge.

Car Sharing

8.21. Car sharing represents a relatively convenient alternative form of car travel and potential exists to reduce the total private mileage of the residents.

8.22. The TPC will establish from the multi-modal travel survey, the potential for car sharing to and from regular destinations and will arrange for individual

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Land South of Salhouse Rd, Sprowston Project No: 80091

residents to be made aware of that potential. For example, if it is found that many residents are travelling to places such as the Norfolk and Norwich Hospital or business parks surrounding Norwich, the TPC will contact the relevant TPC for these locations in the hope of cross promotion of the benefits of car sharing journeys.

8.23. The Travel Plan Coordinator will promote the Norfolk car share scheme (Norfolk.LiftShare.com), to provide opportunities to car share with residents from the surrounding areas. Residents will be made aware of the car share website and encouraged to make use of the information it contains from the outset.

8.24. Currently, there are 11 car sharing options listed on the Norfolk Lift Share website around the wider Sprowston area heading into Norwich.

8.25. Residents will be made aware of the car sharing scheme via the Travel Information Pack, social media and the development TP website.

8.26. During any on-site promotional event car sharing will be heavily promoted to residents with competitions and give-aways for regular car sharers. Additionally, car sharing options will be promoted regularly through the development newsletters.

Marketing and Promotion

8.27. Travel Information Packs for the development will be hand delivered to each dwelling for direct engagement with residents to encourage and promote the measure contained within this TP.

8.28. The TPC is to provide training to the sales staff of the Developer on the aims and objectives of the TP as well as the incentives available to residents. Posters will also be provided so that sales staff can visually show the sustainable travel options available to them.

8.29. It is considered that in order to best promote a change in sustainable travel habits of new residents to an area, it is key to provide information within the first few weeks of moving in. Therefore, each dwelling will be provided with a Travel Information Pack that will direct residents to the development Travel Plan website and social media for travel related information and contact details of the TPC. A survey of current intended travel habits will also be included within the Travel Information Packs to ascertain very early indications of travel behaviour change.

8.30. A travel website will be created specifically for the development’s residents via www.SmarterTravel.uk.com this will provide links to this TP and summary reports as well as a useful way to contact the TPC for general travel related queries or for Personal Travel Planning. It also provides information set out below and further links to other useful travel related websites:

• Information on what a TP is and the benefits of the scheme;

• Local area map indicating local amenities;

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Land South of Salhouse Rd, Sprowston Project No: 80091

• Links to the social media pages and news articles;

• Information on car sharing, eco-driving, travel information and community transport availability;

• Personal Travel Plan requests;

• Public transport information including details of the mobile app service (explaining what buses and train services, can be taken to access facilities);

• Cycle and pedestrian route maps;

• Details of home shopping services and collection points;

• Details of how to obtain the sustainable travel vouchers and any other measures including residents travel surveys;

• Marketing for the Norfolk Lift Share website and rail discount card application forms; and

• Contact details of the TPC for the resident to be able to discuss any travel related problem or to receive further information for their personalised trips.

8.31. The TPC will, through the use of social media and other marketing materials for the development, promote the use of sustainable travel and any nationally promoted travel days such as national bike week, etc.

8.32. It is recommended that the TPC undertake promotional events at the following times to increase awareness of the Travel Plan. Suggested events are as follows:

• Regular and on-going marketing to highlight website, social media and bus ticket promotion as well as Personal Travel Plans and merchandise;

• A Personal Travel Planning Community Event at around 50% dwelling occupation to directly engage with residents on active travel and sustainable travel habits;

• Second year postal / online survey with prize incentive for respondents, biennially, thereafter;

• Annual newsletters to be distributed to all residents highlighting any relevant travel information or events happening; and

• General small social media promotional events to engage with residents and provide information directly on sustainable travel.

Personal Travel Planning

8.33. The TPC will provide Personalised Travel Planning to residents who request it. They will be made aware of this scheme by information provided on the website, promotional events and via marketing media issued to them. They

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Land South of Salhouse Rd, Sprowston Project No: 80091

can also contact directly the TPC through details given in Section 4 of this TP.

8.34. The above list of measures is not exhaustive and should provide a basis of measures that can be implemented easily. The TPC will identify other measures throughout the life of the plan to aid in achieving the set targets and reducing single occupancy car travel.

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Land South of Salhouse Rd, Sprowston Project No: 80091

9. MANAGEMENT AND MONITORING 9.1. A programme of monitoring and review has been designed to generate information by which the success of the scheme can be evaluated. Monitoring and review will be the responsibility of the TPC.

The Travel Plan Coordinator

9.2. The TPC has been identified and appointed – with the contact details set out in Section 4. The TP will be managed for a minimum duration of eight years from the date of this TP. The TPC will be funded by the Developer from appointment and for the seven-year monitoring period.

9.3. The TPC will take responsibility for the development and management of the TP and ensure its delivery to its completion of the monitoring period. It is important that the TPC makes regular visits to the site and presents the ideals of the TP to the residents and oversees the monitoring and reporting of the TP to the Local Authority.

9.4. The TPC will be able to provide Personal Travel Planning (PTP) to residents of this development. This service will be provided on demand and be available within five working days of residents’ request. A follow up survey of the PTP will be provided to the resident accordingly to ascertain if it has assisted in changing their travel habits.

9.5. The TPC will ensure that structures for the on-going management of the plan are set up and running effectively, and will help to promote individual measures such as bus tickets, car sharing, etc. This can be undertaken through social media / marketing material, PTP and / or via the development TP website.

9.6. The TPC will liaise with the public transport operators, highway authority and / or the Developer in order to report any inadequacies in maintenance maximise the potential use of sustainable travel options.

9.7. The TPC will be responsible for setting up and security of the residential travel database which will include the results of the multi-modal traffic surveys as noted in Section 7. In the interest of confidentiality, the TPC alone will hold the database and be responsible for the release of the results to the Local Authority and to the residents (data should be conveyed in an accessible but secure format).

9.8. The TP will be reviewed at every completion of the multi modal travel survey, as part of an on-going seven-year monitoring process. The TPC will submit details of each review to NCC within two months of the completion of the surveys.

Monitoring

9.9. To ascertain whether the residents have already changed their mode of travel as a result of moving to this development from another location, a short survey will be provided within the Information Pack that the resident will need to complete to obtain the £50 active travel voucher or two-week free bus travel, plus additional measures.

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Land South of Salhouse Rd, Sprowston Project No: 80091

9.10. In order to monitor the TP and related targets, a full multi-modal travel survey will take place on the twelve-month anniversary of first occupation to comply with the S106 Agreement.

9.11. Manual count surveys will be repeated biennially with postal / online surveys being undertaken on alternate years to the manual count travel survey. This is to observe how effective the TP is in influencing mode of travel.

9.12. The car trip rates will then be able to be used to compare the effectiveness of the TP over the monitoring period. The data should also be used to identify what further measures, if any, are required to further promote the TP and its objectives.

9.13. The results of the survey will be issued to NCC as part of the TP review identifying the progress against the original objectives and targets. If the set targets have not been reached the TPC will seek to address and improve use of any mode, which seems to be under represented and where greater utilisation could reasonably be achieved and report to NCC.

9.14. In addition to the multi-modal traffic surveys noted above, the take-up of additional TP measures will be monitored to demonstrate the impact of the TP on the residential estate, and to understand which measures are successful. The measures to be monitored are:

• The take up of Personal Travel Planning and response to follow up surveys;

• The level of redemption of the free bus travel;

• The level of redemption of the active travel voucher; and

• The take up of free bicycle servicing.

Multi-Modal Travel Surveys

9.15. In order to identify the travel patterns of the residents of the development, an annual multi-modal travel survey will be undertaken. Manual travel counts and postal / online surveys will be undertaken biennially and in alternate years from the date of the first baseline multimodal survey. This is to analyse how the residents and visitors actually travel from and to the development and observe how effective the TP is in influencing modes of travel.

9.16. The multi-modal survey will be undertaken at a cost to the Developer and be at a similar time of the year (in Spring or Autumn) to provide a comparative assessment. It will be ensured prior to the survey being undertaken that the following circumstances will not affect the outcomes of the surveys:

• School / public holidays;

• Highway maintenance;

• Closures on public transport services; and / or

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Land South of Salhouse Rd, Sprowston Project No: 80091

• Any publicised strike action.

9.17. The methodology of undertaking the multi-modal survey will involve a manual count of all vehicle movements in and out of the development. The determined mode split of travel and car trip rates will then be able to be used to compare the effectiveness of the TP over the monitoring period. The data also enables a way to identify any new travel plan measures that could be introduced, to assist in reducing single occupancy car travel.

9.18. The manual count survey will be taken over a 12-hour period (7am – 7pm) on either a Tuesday, Wednesday or Thursday (also when the show home is not open). In addition to this, loop counter surveys will be provided on the main access points for a one-week duration. As the development will be under construction during earlier years of surveys, associated construction / contractor movements will be disregarded.

9.19. Postal / online surveys issued directly to residents will enable a more direct questioning of their travel habits and identify measures that can assist in changing their travel habits to more sustainable means. A copy of example questions for a postal / online survey is contained within Appendix E. To maximise the potential for return of postal / online surveys, an incentive shall be provided for respondents such as a voucher to a local restaurant or equivalent. The result of each postal / online survey will be issued to the residents in the form of a summary report (via the development TP website) and to the Local Authority via the TP reviews.

9.20. All online / postal surveys are to be confidential and no names or addresses shall be passed on to any third party (such as a public transport operator) unless prior approval has been given by the interviewee. The only personal information deemed necessary for the purposes of the TP are as follows:

• Name and address;

• Age;

• Telephone number / email address;

• Whether they are registered disabled; and

• Number and age of any dependants.

9.21. All survey information shall be kept secure by the TPC in accordance with the ST Ltd Data Protection Policy. Hard copies of any surveys that have any personal information on shall be kept on file in a lockable cabinet for a period of no more than two years and shall be securely destroyed thereafter. Electronic copies of surveys that hold any personal information shall be saved securely on the local server and the file shall be password protected. Electronic copies shall not be kept longer than a period of two years and shall be securely deleted thereafter.

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Land South of Salhouse Rd, Sprowston Project No: 80091

Options for future managing the Residential Travel Plan

9.22. There is a choice of different structures available for the on-going management of the TP beyond the seven-year monitoring period, should demand warrant it.

9.23. The different options for management exist, are as follows:

• Management or consultant Companies;

• Town Council; and

• Steering groups, created with partnership working between the Local Authority, Developer and local representatives.

9.24. Whichever option is chosen then it will be notified to the Local Authority within the final TP review.

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Land South of Salhouse Rd, Sprowston Project No: 80091

Site Location Grid Reference 627292, 311413 and Postcode NR13 6NR

SITE LOCATION

SITE LOCATION (Shown indicatively only)

REPRODUCED FROM ORDNANCE SURVEY MAP WITH THE PERMISSION OF THE CONTROLLER OF HER MAJESTY’S STATIONARY OFFICE, © CROWN COPYRIGHT RICHARD JACKSON LTD – ACC No. 100002572

Client: Drawing Title:

Barratt Homes Site Location Plan

Job Title: Date: Job No: Dwg No:

Land South of 01/06/20 80091 Figure 1

Salhouse Rd, 4 The Old Church, St Matthews Road, Norwich, NR1 1SP Sprowston Tel. 01603 230240 www.smartertravel.uk.com

Appendix

Interim Residential Travel Plan

Land South of Salhouse Rd, Sprowston Project No: 80091

Appendix A

Interim Residential Travel Plan

Land South of Salhouse Rd, Sprowston Project No: 80091

Appendix B

Interim Residential Travel Plan

Land South of Salhouse Rd, Sprowston Project No: 80091

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RKET R D L U MA O A W AD L N NE O E O 1 K A A1 O S N R W 7 O T E R D 4 A IN IVE A CANTLEY LANE D CL R Y K AR RE C E D B TT I OA K IN 0 0.5 1Km R E G W HETHERSETT H ROA H S C D AL I A GH L E H N LA RW L M AL D I N O K L R M E E N R S W KESWI A T CK H T A R A O Y OAD Y N IC L D R D y O TUNGATE railwa R 0 0.25 0.5 1 Mile R L CRESCENT OW L A E R SW L V OA A TO D P A H R I M D L Lakenham IT O STOKE HOLY CROSS O AG 0 AIRP RT TH E C TO INTWOOD, U LOS 4 O E 1 (UTC Norfolk) S TO E A S N SWARDESTON P A VE N R L DRI O KETTERINGHAM Y M © Crown Copyright and database right 2016. Norwich City Council - 100019747 O W E AR AND MULBARTON T L W F Y S T ADO N ME A T A R O C D N TER CIRCU OU IT

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How to use this map Pedalways Attractions and facilities Libraries Sports facilities Schools Bicycle shops Employment areas IN S

Norwich H E O A

S

Pedalways R E

great to explore by bike How to use the map P

Planning your route Bowthorpe Broadland Business Park Airport A Costessey A Football Development Centre First, infant or primary A John Borwell A Briar Chemicals E NDRE

Bicycle shops Employment Areas W B Libraries Sports facilities Schools A

R B Earlham B Norfolk Snowsports Club A City Academy Norwich B Leisure Cycles B Bowthorpe Industrial Estate T S Planning your route Cringleford Sprowston 1 St Andrew’s Plain O Drayton ↔ Whitlingham (National Cycle Route ) S The pace is right to spot a bargain in a quirky Use this side of the map for planning your route. A A Football Development Centre A John Borwell A Briar Chemicals A centreBus stationof the network C HellesdonCostessey C Norman Centre B First,City infantof Norwich or primary School C Mandarin C Broadland District Council D N Use this side P L of the map for planning your route. It shows

Drayton Whitlingham (National Cycle Route 1 ) B Leisure Cycles A

shop or pause for a chat with a friend in the park. It shows where the pedalways go and how they relate Bowthorpe ↔ Broadland Business Park B Earlham B Norfolk Snowsports Club A City Academy Norwich B Bowthorpe Industrial Estate & L I N (including cycle hire) A N (Aylsham Road)

D N D Mile Cross Norwich Rowing Club C Hellesdon High D Colman Hospital D

C

where the pedalways go and how they relate to facilities. Mandarin (Aylsham Road) C C C Broadland District Council B The city is compact, making it manageable to ride to facilities. The main routes are coloured and can be LakenhamN&N Hospital ↔Airport Heartsease Train station Hellesdon Norman Centre B City of Norwich School H

E E D D Mandarin E O U Plumstead Road Sewell Park College Hewett Academy County Hall S

(including cycle hire) D Mandarin (West Earlham) D S The main routes are coloured and the colours can be found D Mile Cross D Norwich Rowing Club C Hellesdon High Colman Hospital I

found on signs and stickers along the way. (West Earlham) P N I from the edge to the centre in under 20 minutes. Cycle and pedestrian ferry E

N&NCringleford Hospital ↔ Sprowston Heartsease Sports Centre T

FE St Williams Way E E Open Academy E Molly’s Cycles E FCountyHellesdon Hall Hospital A S

on signs and stickers along the way. Plumstead Road Sewell Park College Sports Centre D Hewett Academy L S

seasonal only)

But you need to know where to go. ( E Molly’s Cycles P

Turn over to look at a detailed map of the city centre InnerLakenham circuit ↔ Airport GF Sprowston FF UEA Sports Park F Ormiston Victory F Sorens F G Hellesdon Park Industrial Estate A Turn over for a detailed map of the city centre and a Bus station St Williams Way UEA Sports Park E Open Academy Hellesdon Hospital R

(including cycle hire) G Whitlingham Outdoor Academy FGSorensStreetlife G K which features some of Norwich’s finest buildings. HG TuckswoodSprowston G Whitlingham Outdoor Education Centre F Ormiston Victory Academy HHellesdonHM Prison Park IndustrialKnox Road Estate C close up look at the facinating area around St Andrew’s Plain. OuterOuter circuit circuit R Cycle sport venue H IN Welcome to the cycle network! H Tuckswood Education Centre GG Norwich High High School School for Girls G StreetlifeWilco ‘Bike’ (Aylsham Road) H HM Prison Knox Road G M This is the centre of the network and a great place to park I West Earlham I Hurricane Way Industrial Estate LE HA NeighbourhoodInner circuit routes Airport I Wilco ‘Bike’ (Reepham Road) I FO NG I West Earlham H Sewellfor Girls Park College H Wilco ‘Bike’ Hurricane Way Industrial Estate RD LI your bike and explore on foot. J Julian Hospital HIT Route conditions Neighbourhood routes Higher and further education HI Sprowston High J (AylshamWilco ‘Bike’ Road) (Salhouse Road) J Julian Hospital W It features seven pedalways, each represented by Sewell Park College K Lawrence Scott Electromotors LAKENHAM K Lawrence Scott Electromotors a colour. Five cross the city from one side to the The quality of the network varies from place to Park & ride IJ ThorpeSprowston St Andrew High High I Wilco ‘Bike’ Route conditions Cycle network route conditions (cycleLocal parking shopping available) centres (Reepham Road) L LMileMile Cross Cross Business Business Centre Centre other and meet in the middle at St Andrews Plain. place and we are implementing a long-term plan Cycle network route conditions J Thorpe St Andrew High The quality of the network varies from place to place and we J Wilco ‘Bike’ MMNorwichNorwich Business Business Park WhitingPark Whiting Road Road to improve it. The maps show the busy traffic areas Two others encircle the city – orange near the centre are implementing a long-term plan to improve it. The maps OneOne way way HigherPark & & Ride further education (Salhouse Road) NNNorwichNorwich Research Research Park Park and the traffic-free sections so you can match your O and purple on the edge. They are complemented show the busy traffic areas and the traffic-free parts of the Route along busy road (cycle parking available) OSt AndrewsSt Andrews Business Business Park Park Route along busy road P Salhouse Road Industrial Estate Supported by: by neighbourhood routes that help you get around routepedalways to your so you level can of match cycling your confidence route to your and level skill. of (without off carriageway option – take particular care) P Salhouse Road Industrial Estate (Without off carriageway option - take particular care) Cycle sport venue Q Sweet Briar Industrial Estate from your home to school and shops, or they can Thecycling traffic-free confidence partsand skill. are Theusually traffic-free shared parts with are usually St Andrews Plain Q Sweet Briar Industrial Estate Traffic free path R Unilever pedestrians so please be considerate and use a bell. Traffic free path (centre of the network) be connected to the pedalways for longer journeys. shared with pedestrians so please be considerate and use a S RVulcanUnilever Road Industrial Estate D Cyclists dismount Somebell. Their parts surfaces of the networkcan also arebe slippery, privately uneven owned or and unlit so Cycle and pedestrian ferry T SWestVulcan Norwich Road Hospital Industrial Estate Norwich is yours to discover. D Cyclists dismount seasonalTrain station only notplease maintained take care. by Some the cityparts or of countythe network council. are privately Steep hill (arrows point uphill) U TWhifflerWest Road Norwich Industrial Hospital Estate (including cycle hire) owned and not maintained by the City or County Council. V UWhiteWhiffler Lodge Business Road Industrial Park Estate Happy pedalling! Steep hill (arrows point uphill) Local shopping centres V White Lodge Business Park H M ST

E A

R AT AD AR G D OAD A DAL E O A H STACY ROAD MARL L U Y EET BORO R RO R S L ING UGH RO EN LL S O HI OAD E AD N H O S AV E N N STR E AM L O

GR R RD M R

S R E

T E

T OAD T T

A A EE

C D MAGPIE ROAD E R M A W T

O N E

AR R S PAD D E WO IEL E P DEH T F OUSE G D S ST IN IN BU REET STR D W W O Y S L B A L E ET C R C NIGHTINGALE LA OUR R K R L LO F ITA O D ST R S L Norwich A S NE TRE T E S E O NNIA ROAD D N S T AUGUS M BA KINGS LA R BAKERS ROAD MO L R R CITY CENTRE L O SILVER STREET US H WA E A EHOLD O A

K C A E D S S L O STR SE BARKER STREET T T CH O WA A TI N T EET IN ALE N S TT T N D E Y MAG A MAR ES UR T

ST CLOSE R O E S E S U Pedalways REWER C MO T S ER ROAD U OR R B O S O EHOLD H T BARKER STREET E LV L C E I E E STR CK SUSSEX STREET T C A R S B S EET Bowthorpe Broadland Business Park R D L T L B S EWE R L MA SE U OA CH O B R Cringleford Sprowston R RR 1 D L R E Y A C OAK STREET HEIGHA E IOTT CLOS THA N HO S O C O N (National Cycle Route 1 )

ES A Drayton Whitlingham COWGATE STR L E T K C E N A T L

L R UR M R A C M P R A T B G S S E A S EN JAM TR H Lakenham Airport

T AC T E TE E R GILDENCROFT H C S E E WILLIS STREET A EET P O T ATE WAY CANNELL GREEN G L G C H GR N&N Hospital Heartsease

O IN K B W G AT PITT STREET ST A OT E ER R MAGDALEN ST B R H Inner circuit PP AC U K Outer circuit D ST S R GILDERS WAY R IN ST JAMES COURT E Neighbourhood routes R ISP E US ET CR WHITEFRIARS T SELL E ST STR R ST CRISPINS RD BLACKFRIARS ST E ST JARROLD ST JA ET ET ST SAVIORS MES SPIT E LANE ME ALFIELDS BY R ST JAMES MILL BRIDGE ADO E MAGDALEN STREET W R T AN E ST OAK STREET S L EE RTIN D A S TR HEIGHAM STREET M WHI S ST T R TWELL I YERS D V RD A R GE ER Cycle network route conditions S A W KETT’ H ELY LDE ENSUM S O O N D G OG D HIL L L ORC R A STREET N R One way G L E C CALVERT ST D

A E L S STREET

E E Busy road D MUSPOLE S AN G M T IN STREET (Without off carriageway option – take particular care) AR A R FISHERGATE B M YS PL D T E - I I T S EE S E N H TR R

S DUKE T BEDDING LA O R D NEW MILLSUNI YARD RTIN PL Traffic free path N OSEM A E P A M B L F G C LANE T AC ID Y L A O S A D M F E T Cyclists dismount R A E P T-P N R B A YARD R E Y COLEGATE O XE ID Steep hill (arrows point uphill) TE 1 G H R ORCHARD STREET PIGG LANE STR E GREAT HOSPITAL S E F ID I S YS E LO R T A Long stay secure cycle parking E COLEGATE U B P T T I Q HIA WESTWICK ST ST A N R S RD BISHOPGATE A S TR I Y N E ND A G BISHOPS Cycle stand parking I O DU A E G T EO Q L ET WEN BRIDGE E U G K DEREHAM ROAD RGE

A GAS HILL

R E

T Y S RA

ST S U PALACE STREET S

M D D S BARN ROAD Y T

REE OU E Y S R S S T ROSARY ROAD ST LEONARDS ROAD N

Y T LACE RO P J A A R REET B T ROBERT GYBSON D T R L N E Attractions and facilities INS ROAD S L B H S L IT O E W S A P S C ELM HILL OR ANGLICAN CATHEDRAL LA NE K THE CLOSE CE ST H AL T & EL £ Banks NHS walk in centre ON W EG EET WAY WAGG S LA RA ENTI R K N NUA O E PH

L W G O E A ST S

W H T Bus station Norwich Market

V STR

R S E E E

CE T L

IN TOMBLAND LOLLARDS L

A PR I WESTWICK ST

N S THE HALLS RD Children’s playground Riverside walk/pathway

P T G WE BENED E D ST PO T IC P E CLOS A TT E TS TH FERRY LANE O

ERGA O ST R TE RE C N ET E S CROSS T B CHARING ST ANDR Cinemas St Andrew’s Plain

E EWS ST E

U U BERTRAM WAY P Q centre of the network S

TEN BELL LA N E P T

H E COPEMAN ST A C

L POTTERGATE R City wall H QUEEN ST

O ND A REDWELL S H

LA T J

N IL K I ERMARK

P E R T Theatres/cultural venue I L E L E N

D E S ST FAITHS LANE N W G L POTT R T BEATRICE ROAD Cycle and pedestrian ferry O S T S ER S G U G

W A S L MAD T TE T R (seasonal only) Toilets, public and customer A P E IL O A CORDER RD LO P E D ST PI R E E W OR B BANK ST FLORENCE ROAD E BEDF E ST D A AR G V A R R E L P L N H N £ A H ST MATTHEWS RD A G K M A T RO P Football stadium Tourist Information Centre R O L INCE OF A ST LEONARDS ROAD FISHERS LA W OA H N PR AL RIVERSIDE ROAD G A E C S D T C T R COW HILL D X E L L GUILDHALL E URA MARION ROAD A E R ULT N W IC CHALK HILL ROAD Higher and further education Train station HAM H ST GILES STREET C T AGR LAIN E S O L P REY G AL G F LACE D R I U H PPER ST GILES ST LONDON A I (including cycle hire) E P A E R H R R M S Local shopping centres E £ O D CROWN RD

T E M S GAOL HILL R S T A L ASPLAND ROAD A ELLA ROAD Yacht Station

A D E RECORDER RD O MAR T R

CITY HALL R E LA EE 1 OS NE H I S Y R R K Museums £ A C ST JOHNS K R

TR CLEVELAND ROAD E KET D C D S AN T

CATHEDRAL A H O

T CHAPELFIELD A LE CASTLE R D V

T P UN PLACE E E

B S NUE S E A NORTH THEL U

STR C O EET KING STREET H T THORPE ROAD ILL CONVENT RD WALK GENTLEMANS B S H T E CLAR T E K JOHN ETHEL ROAD NDON A E T S S R

THEATRE STREET K R S O CASTLE MALL A AD CHAPELFIELD R T MOUNTERGATE

M A Libraries Bicycle shops R

E FORUM M E

L E Y F T NORMANS BUILDINGS T NE A T A A Millennium Library A Bicycle Links VI CHAPELFIELD T

LLE H E R S VAUXHALL M A T GARDENS E ER T AD S C RIVERSIDE B Cycle Republic COMMUNITY ORFORD ST A O TR VE H HUB S K R TIMBERHILL O D C Cycles UK AN N R TR RAMPANT HORSE ST O LOWER CLARENCE ROAD I Sports facilities TH ORY ST ASSEMBLY ST P D W L DRAGON HALL Dandy Horse UN BRIGG ST L REET AL HOUSE L E P CHANTRY ROAD A R A Carrow Park O ED B E Evans Cycles L E D R O CHAPELFIELD EAST R £ N KOBLENZ AVENUE B S E A Riverside Leisure Centre T ROAD E KILDERKIN WAY F Freemans D STRACEY ROAD O Y R S L D XFO E U E O E O G Halfords RD T T G S E H LADY JULIAN TR T E BERLE L WES BRIDGE ET M A TL H Motion BMX I TRE M E ROUEN ROAD Schools K S G ST ANN LN A I COBURG STREET CHAPELFIELD T SURREY T Pedal Revolution VAUXHALL STREET S E First, infant or primary E MALL S HOUSE OLD BARGEYARD C J N SURREY STREET Wilko ‘Bike’ (Dereham Road) A E £ L THE H GARDEN STREET A Jane Austin Free School G P P LO CENT E LANE BE CRES T S JOHN B Norwich School

LEWIS ST JULIANS HOBROUGH LA ESS SUFFOLK T ALLEY ABBEY EX S THORN LA C Notre Dame Employment areas STR SQUARE A EE T KING STREET D Sir Isaac Newton Free School A Barker Street NORFOLK ST MALTHOUSE RD LANE T BROOKE S PLACE D X MUSIC HOUSE R ALBION WAY

E I S V TR S E IN E ITY STREET R T W BER STREET HORNS LA C ER P W WESSEX STREET N E A UP T E S R SURREY N N GROVE CAM S A D U R BRID A M Y GE S ST STEPHENSO SQ QUEENS ROAD WHERRY ROAD WAY TREE R D T CROOKS PLACE SURREY STREET 1 S ALL SAINTS GREEN RO N E UE UNION STREET E C N AN NOVI SAD L RO H E AD VICTORIA STREET S BRIDGE R AT R E G T T EP KINGSLEY ROAD E KOBLENZ AVENUE N N S E YO T E I CARROW ROAD COZENS RD E E R Z R K A A H R EET S S A RG KING STREET KERRISON ROAD C T R TR R M B S T B Y S E T L T E R LILY E E T S S P T U T TERRACE D R R ET BRUNSWICK ROAD T A A E RE D Y O T A E A S O W R CARROW R FOULGERS T S E A TE IX R A S BRIDGE S T B R O D IN OPENING E E E T L FINKELGATE IC OM G E RE A C E L L H BRAZEN GATE G

ST U P T WOOD STREET R E N M NT OF O L F KET R AD GROVE ROAD ER A RO E Y M R T WA W E GROVE ROAD A TLI NE G NG W OV H STUART RD AY AN ASHBY STREET T H HOLLS LANE U KINGS LANE O S D ALAN RD A G O BRACONDALE HI GROVE AVENUE OL L R LL DW L ELL R A OAD R KI ST O DON S H CA E G Q RR N RE AGLE W OW HILL A G ET L TRAFFORD ROAD LENS L DO MAN S A R OA T L NEWMARKET RD ROWINGTON ROAD D K R AN IPSWICH GROVE ARL TRAFALGAR STREET E E HOUSE LANE IN CITY ROAD E

L G ICE AN T T HOBART O E IPSWICH RD LANE N GROVE WALK

0 125 250 500 Metres © Crown Copyright and database right 2016. Norwich City Council - 100019747

0 0.125 0.25 0.5 Miles

Appendix C

Interim Residential Travel Plan

Land South of Salhouse Rd, Sprowston Project No: 80091

PINK LINE TIMES FARES MAPS up to every 15 mins between N&NU Hospital Newmarket Road City Centre Sprowston Road & Wroxham Road

Sprowston TEMPORARY TIMETABLE Wroxham from 31st May 2020 also calling at Cringleford & Eaton from

Miniature Hoveton & Wroxham Worlds

©P1ndar Railway Station ©P1ndar Roys of

Norfolk Broads ©P 1ndar Wroxham

Tourist Information ©P1ndar Centre ©P1ndar 12 12A d a ©P1ndar Wroxham

R ©P1ndar your simple route guide to the o iv e Roys

r ©P1ndar Broads B h R

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r ©P1ndar Wroxham

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N©P1ndar

PINK LINE ©P1ndar Wroxham Football Club S al where to catch your bus in se R hou

oa to Sprowston and Wroxham Norwich City Centre d d Norwich Cathedral um Playhouse ens you can make a simple connection onto our other W r Tombl Rive St Andrews buses at Castle Meadow Hall D Wroxham Roa he Close for connections to our buses from Norwich Bus Station obb’s Lane Stonehouse Road ©P1ndar T St Andr ews St Bank a Maddermarket ©P1ndar n and Charcoal Line buses change at St Stephens Street The Green ©P1ndar d PottergateTheatre Bridewell ©P1ndar Museum The Plai Man Open rince n P of W Sloe Lane CD eadow al M es Muck Lane Travel R St Giles oad St Centre CU King Street ©P1ndar

Be ©P1ndar Castle Lane e thel City os e R l Museum

S t t Hall G Ch Market s Castle B ape a eeston La ree l te fi C Gardens eld N t The St Peter n Rackheath S rga L Forum Mancroft e a Castle attle t n Industrial n n Chapelfield C ©P1ndar t Mall u e e Theatre Th ed arket Mo Gardens ea R S Norwich 12 We Estate Royal tr M e St on en Railway 12A i s L St t t ll Station Chapelfield a C S Gold B h Shopping Centre R ns a King Streeti p v e he e p John Ln Ro r l n Sprowston Manor fi e or W Wroxham Road e St Lewis uen Ro Golf Club l Th e d n BB BR s R n 11 buses travel one way along t u ©P1ndar 11A o S m Atlantic a Ber Street Ave d ree ad Ave this section Norwich G White House Farm

Bus Station Surrey Street ©P1ndar A ©P1ndar Tesco Extra bus stop 1 ©P1ndar bus stop locations are shown as a 1 14 ©P1ndar B A 7 l Saints lu guide only Sprowston ©P1ndar Al e 11A to V ©P1ndar ic v B Sprowston ©P1ndar Fa N & NU Hospital toria St A oa Queens Police Station ©P1ndar ©P1ndar lco Atlantic Avenue

©P1ndar r ©P1ndar cre n a La C ©P1ndar R in ha ©P1ndar L 11 11A R r ©P1ndar o o twell Rd The ne ad ©P1ndar ad Brickmakers ©P1ndar l M l

©P1ndar ouseSprowston Community d High School ©P1ndar ho Roa ©P1ndar Aldi l d ution Hi n L ©P1ndar an o e A y nstit wst©P1ndar Mousehold ©P1ndar G o e ls o rt Heath C r h R ud a pr o e ©P1ndar a m S Silv d ©P1ndar Ro er sum a n River Wense d

©P1ndar

©P1ndar dR

©P1ndar

©P1ndar Barra ck S Anglia ©P1ndar t Square ©P1ndar Norwich Cathedral

TEMPORARY TIMETABLE Riv er Norwich Ya d from 31st May 2020 re City Centre lham Roa Ear This map should be used ©P1ndar ©P1ndar

11 11A 12 12A Earlham Park B ©P1ndar as a guide only and may

lu

©P1ndar ©P1ndar Norfolk & Norwich e Norwich High

©P1ndar

bell Ro ©P1ndar not fully represent the University Hospital School

©P1ndar Road ©P1ndar service that is operating. h University of ©P1ndar

©P1ndar East Anglia ad ic

©P1ndar See timetable for details ©P1ndar C ©P1ndar ©P1ndar ol Eaton D ney an ©P 1ndar ©P1ndar ©P1ndar iels L Ipsw ©P1ndar an ©P1ndar ©P1ndar Road e market©P1ndar Road Norfolk & Norwich y ew City of Norwich School University Hospital Cringleford N©P1ndar ©P1ndar e Wa Cringleford ©P1ndar Eaton Rise us

Primary School ©P1ndar o 11 ©P1ndar

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12

d Waitrose n

©P1ndar Cringleford u

©P1ndar 11A 12A o Bus Interchange R Cringleford Contains Ordnance Survey data © Crown Copyright 2016 ©P1ndar

©P1ndar ©P1ndar Church A11 Digital Cartography by Pindar Creative www.pindarcreative.co.uk A47 great value fares... Welcome to the Wroxham single fares 40 80 adult £3. to & from the city adult £2. young 40 young person £2. PINK LINE person £2 your link along Sprowston Road and Newmarket Road Sprowston to & from the city centre & hospital The Brickmakers 20 young 60 INNER You can catch a Pink Line bus... adult £2. person £1. NE Norwich INNER between Sprowston and the city centre N&NU Hospital NE around every 15 minutes Monday - Saturday daytimes 80 adult £2. Lime Tree Road up to every 30 minutes Sundays & Bank Hols young aton person £2 and around hourly in the evenings Cringleford between the city centre and the hospital

around every 30 minutes daytimes, every day young High5 all Norwich adult person group* TEMPORARY TIMETABLE from 31st May 2020 80 60 50 £4. £5 £3. £3.80 £8. £9 all day mTicket on bus mTicket on bus mTicket on bus

buses, made simple... travel regularly? it’s cheapest with an mTicket all Week 10 trips all Month The Pink Line is one of our nine frequent colour-coded tickets for Network Norwich bus routes...ideal for easy connections all the whole Adult £20 £19.30 £20 £70 £67.50 across the city with great value tickets for unlimited travel... Norwich Young 30 Zone Person £15 £14. £15 £52 £50 Fakenham orsford on bus mTicket mTicket on bus mTicket Thorpe Spixworth Marriott Wroxham The Taverham rayton Boundary Old always cheaper. Catton ueen’s ills

ellesdon RI ereham ROA Sprowston Costessey travel together and save with a High5 ticket ew ecel IER OE The eartsease Easton RI Scarning ROA ussindale Acle up to 5 people - max 2 adults aged 20+ Bowthorpe UA Norwich Blofield age 5 N&NU Hospital Brundall Lingwood ask for a discounted to 19? Young Person fare Trowse 11 Thunder Lane Bluebell 1 Road Eaton or if you’re at school, college or 6th form

go online to find out about our great arford 2

ethersett Bridge 21 value Student Saver tickets Mulbarton Poringland 22 Loddon no cash? Long Stratton Attleborough Beccles no problem! Bungay Harleston Worlingham unlimited travel - all buses - all day why wait until it’s late? concession pass holders travel at young Norwich Zone 80 60 young 50 High5 anywhere on the map £4. adult £3. person £8. group* person single fares from 0830 to 0930 on weekdays. Inner Zone 60 70 young 30 High5 for shorter trips £3. adult £2. person £6. group* get these prices on mTicket or pay a little more on bus make boarding a breeze when you get our best prices on bus travel with an mTicket on the First Bus App Important note: This is a temporary timetable. All fares, tickets, zones, routes and other non- or pay the driver with contactless or cash timetable information are correct as at 11/01/20 and is provided as a guide only. Please check our website firstgroup.com/easterncounties for up to date information. Cover photo: Martin Pettitt (via Flickr CC licence)

for more information or to get in touch

firstgroup.com/easterncounties Customer Services 0345 646 0707

@FirstNorwich Contact us at firstgroup.com/easterncounties be Norwich Travel Centre on Castle Meadow how was your journey? appy

Traveline take two minutes to tell us buy tickets, plan journeys www.traveline.info 0871 200 22 33 at tellfirstbus.com and get real time info on the free First Bus App Wroxham Sprowston City Centre Norfolk & Norwich University Hospital Mondays to Fridays (except public holidays)

11A 11A 11A 11A 11A 11A 12 11A 12 11A 11A 11A 12 11A 12 11A 12 11A 12 11A 12 11A Wroxham Roys 0710 0730 0840 0910 0940 10 40

Sprowston Atlantic Avenue 0520 0550 0620 0635 0655 0705 0730 0755 0810 0835 0905 0935 05 35 1605 Sprowston Tesco 0525 0555 0625 0640 0700 0710 0725 0735 0745 0800 0815 0840 0855 0910 0925 0940 0955 10 25 40 55 1610 Sprowston Wroxham Rd/Police Stn 0530 0600 0630 0645 0705 0715 0730 0740 0750 0805 0820 0845 0900 0915 0930 0945 1000 15 30 45 00 1615 City Centre Anglia Square 0540 0610 0640 0655 0715 0729 0744 0758 0808 0823 0838 0859 0914 0929 0944 0959 1014 29 44 59 14 1629

City Centre Castle Meadow 0545 0615 0645 0700 0720 0735 0750 0805 0815 0830 0845 0905 0920 0935 0950 1005 1020 35 50 05 20 until 1635 City Centre St Stephens Street 0550 0620 0650 0705 0725 0740 0755 0810 0820 0835 0850 0910 0925 0940 0955 1010 1025 40 55 10 25 1640

Newmarket Road Eaton Road 0554 0624 0654 0709 0729 0744 0759 0814 0824 0839 0854 0914 0929 0944 0959 1014 1029 past each hour 44 59 14 29 1644 Cringleford Keswick Road 0600 0630 0700 0715 0735 0751 0821 0846 0901 0921 0951 1021 then at these mins 51 21 1651 Cringleford Bus Interchange 0601 0631 0701 0716 0736 0752 0804 0822 0829 0847 0902 0922 0934 0952 1004 1022 1034 52 04 22 34 1652 Norfolk and Norwich Hospital 0606 0636 0706 0721 0741 0758 0810 0828 0835 0853 0908 0928 0940 0958 1010 1028 1040 58 10 28 40 1658

12 11A 12 11A 12 11A 12 11A 11A 11A 11A 11A 11A Wroxham Roys 1610 1640 1715 1745 Sprowston Atlantic Avenue 1635 1710 1740 1810 1840 1935 2035 2135 2245 Times at these stops are estimated Sprowston Tesco 1625 1640 1655 1715 1730 1745 1800 1815 1845 1938 2038 2138 2248 Sprowston Wroxham Rd/Police Stn 1630 1645 1700 1720 1735 1750 1805 1820 1850 1941 2041 2141 2251 City Centre Anglia Square 1644 1659 1714 1734 1749 1804 1819 1834 1904 1950 2050 2150 2300 TEMPORARY TIMETABLE from 31st May 2020 City Centre Castle Meadow 1650 1705 1720 1740 1755 1810 1825 1840 1910 1955 2055 2155 2305 City Centre St Stephens Street 1655 1710 1725 1745 1800 1815 1830 1845 1915 1958 2058 2158 2308 Newmarket Road Eaton Road 1659 1714 1729 1749 1804 1819 1849 1919 2002 Cringleford Keswick Road 1721 1756 1826 1856 1926 2007 Cringleford Bus Interchange 1704 1722 1734 1757 1809 1827 1857 1927 2008 Norfolk and Norwich Hospital 1710 1728 1740 1803 1815 1833 1903 1933 2013

Saturdays

11A 11A 11A 11A 11A 12 11A 12 11A 12 11A 12 11A 12 11A 12 11A 12 11A 12 11A 12 Wroxham Roys 0740 0810 0840 10 40 1610 1640 1715 1745

Sprowston Atlantic Avenue 0520 0550 0620 0655 0725 0805 0835 05 35 1605 1635 1710 1740 Sprowston Tesco 0525 0555 0625 0700 0730 0755 0810 0825 0840 0855 10 25 40 55 1610 1625 1640 1655 1715 1730 1745 1800 Sprowston Wroxham Rd/Police Stn 0530 0600 0630 0705 0735 0800 0815 0830 0845 0900 15 30 45 00 1615 1630 1645 1700 1720 1735 1750 1805 City Centre Anglia Square 0540 0610 0640 0715 0745 0814 0829 0844 0859 0914 29 44 59 14 1629 1644 1659 1714 1734 1749 1804 1819

City Centre Castle Meadow 0545 0615 0645 0720 0750 0820 0835 0850 0905 0920 35 50 05 20 until 1635 1650 1705 1720 1740 1755 1810 1825 City Centre St Stephens Street 0550 0620 0650 0725 0755 0825 0840 0855 0910 0925 40 55 10 25 1640 1655 1710 1725 1745 1800 1815 1830

Newmarket Road Eaton Road 0554 0624 0654 0729 0759 0829 0844 0859 0914 0929 past each hour 44 59 14 29 1644 1659 1714 1729 1749 1804 1819 Cringleford Keswick Road 0600 0630 0700 0735 0805 0851 0921 then at these mins 51 21 1651 1721 1756 1826 Cringleford Bus Interchange 0601 0631 0701 0736 0806 0834 0852 0904 0922 0934 52 04 22 34 1652 1704 1722 1734 1757 1809 1827 Norfolk and Norwich Hospital 0606 0636 0706 0741 0811 0840 0858 0910 0928 0940 58 10 28 40 1658 1710 1728 1740 1803 1815 1833

11A 11A 11A 11A 11A 11A Wroxham Roys Sprowston Atlantic Avenue 1810 1840 1935 2035 2135 2245 Times at these stops are estimated Sprowston Tesco 1815 1845 1938 2038 2138 2248 Sprowston Wroxham Rd/Police Stn 1820 1850 1941 2041 2141 2251 TEMPORARY TIMETABLE from 31st May 2020 City Centre Anglia Square 1834 1904 1950 2050 2150 2300 City Centre Castle Meadow 1840 1910 1955 2055 2155 2305 City Centre St Stephens Street 1845 1915 1958 2058 2158 2308 Newmarket Road Eaton Road 1849 1919 2002 Cringleford Keswick Road 1856 1926 2007 Cringleford Bus Interchange 1857 1927 2008 Norfolk and Norwich Hospital 1903 1933 2013

Sundays and Public Holidays

11A 11A 11A 11A 11A 11A 12 11A 11A 11A 11A 11A 11A 11A Sprowston Atlantic Avenue 0640 0805 0835 0905 0935 05 35 1605 1635 1705 1805 1905 2005 2135 Sprowston Tesco 0645 0810 0840 0910 0940 10 40 1610 1640 1710 1810 1908 2008 2138 Sprowston Wroxham Rd/Police Stn 0649 0815 0845 0915 0945 15 45 1615 1645 1715 1815 1911 2011 2141 City Centre Anglia Square 0658 0829 0859 0929 0959 29 59 1629 1659 1729 1829 1920 2020 2150 City Centre Castle Meadow 0703 0835 0905 0935 1005 35 05 1635 1705 1735 1835 1925 2025 2155 City Centre St Stephens Street 0706 0840 0910 0940 1010 40 10 until 1640 1710 1740 1840 1928 2028 2158 Newmarket Road Eaton Road 0710 0844 0914 0944 1014 44 14 1644 1714 1744 1844 past each hour

Cringleford Keswick Road 0716 0851 0921 0951 1021 then at these mins 51 21 1651 1721 1751 1851 Cringleford Bus Interchange 0717 0852 0922 0952 1022 52 22 1652 1722 1752 1852 Norfolk and Norwich Hospital 0722 0858 0928 0958 1028 58 28 1658 1728 1758 1858

Times at these stops are estimated

TEMPORARY TIMETABLE from 31st May 2020 Norfolk & Norwich University Hospital City Centre Sprowston Wroxham Mondays to Fridays (except public holidays)

11A 11A 11A 11A 11A 12 11A 12 11A 12 11A 12 11A 11A 12 11A 12 12 11A 12 11A 12 Norfolk and Norwich Hospital 0610 0640 0710 0725 0745 0805 0815 0835 0845 0900 0915 0930 0945 00 15 30 45 1500 1515 1530 1545 1605

Cringleford Bus Interchange 0615 0645 0715 0730 0750 0810 0820 0840 0850 0905 0920 0935 0950 05 20 35 50 1505 1520 1535 1550 1610 Cringleford Church 0617 0647 0717 0732 0752 0822 0852 0922 0952 22 52 1522 1552 Newmarket Road Eaton Road 0623 0653 0723 0738 0758 0816 0828 0846 0858 0911 0928 0941 0958 11 28 41 58 1511 1528 1541 1558 1616 City Centre St Stephens Street 0628 0658 0728 0743 0805 0825 0835 0855 0905 0920 0935 0950 1005 20 35 50 05 1520 1535 1550 1605 1625

City Centre Castle Meadow 0631 0701 0731 0746 0810 0830 0840 0900 0910 0925 0940 0955 1010 25 40 55 10 until 1525 1540 1555 1610 1630 City Centre Anglia Square 0635 0705 0735 0750 0814 0834 0844 0904 0914 0929 0944 0959 1014 29 44 59 14 1529 1544 1559 1614 1634

Sprowston Wroxham Rd/Police Stn 0644 0714 0744 0759 0823 0843 0853 0913 0923 0938 0953 1008 1023 past each hour 38 53 08 23 1538 1553 1608 1623 1643 Sprowston Tesco 0648 0718 0748 0803 0828 0848 0858 0918 0928 0943 0958 1013 1028 then at these mins 43 58 13 28 1543 1558 1613 1628 1648 Sprowston Atlantic Avenue 0653 0723 0753 0808 0833 0903 0933 1003 1033 03 33 1603 1633 Wroxham Roys 0903 0933 0958 1028 58 28 1558 1628 1703

11A 12 11A 12 11A 12 11A 12 11A 11A 11A 11A 11A 11A 11A 11A Norfolk and Norwich Hospital 1620 1635 1650 1705 1720 1735 1750 1810 1825 1845 1915 1945 2015 Times at these stops are estimated Cringleford Bus Interchange 1625 1640 1655 1710 1725 1740 1755 1815 1830 1850 1920 1950 2020 Cringleford Church 1627 1657 1727 1757 1832 1852 1922 1952 2022 Newmarket Road Eaton Road 1633 1646 1703 1716 1733 1746 1803 1821 1838 1858 1928 1958 2028 TEMPORARY TIMETABLE City Centre St Stephens Street 1640 1655 1710 1725 1740 1755 1810 1830 1845 1905 1935 2005 2035 2105 2215 2315 from 31st May 2020 City Centre Castle Meadow 1645 1700 1715 1730 1745 1800 1815 1835 1848 1908 1938 2008 2038 2108 2218 2318 City Centre Anglia Square 1649 1704 1719 1734 1749 1804 1819 1839 1852 1912 1942 2012 2042 2112 2222 2322 Sprowston Wroxham Rd/Police Stn 1658 1713 1728 1743 1758 1813 1828 1848 1901 1921 1951 2021 2051 2121 2231 2331 Sprowston Tesco 1703 1718 1733 1748 1803 1818 1833 1853 1905 1925 1955 2025 2055 2125 2235 2335 Sprowston Atlantic Avenue 1708 1738 1808 1838 1910 1930 2000 2030 2100 2130 2240 2340 Wroxham Roys 1733 1803 1833 1908

Saturdays

11A 11A 11A 11A 11A 11A 12 11A 12 11A 11A 12 11A 12 12 11A 12 11A 12 11A 12 11A Norfolk and Norwich Hospital 0610 0640 0715 0745 0815 0845 0900 0915 0930 0945 00 15 30 45 1500 1515 1530 1545 1605 1620 1635 1650

Cringleford Bus Interchange 0615 0645 0720 0750 0820 0850 0905 0920 0935 0950 05 20 35 50 1505 1520 1535 1550 1610 1625 1640 1655 Cringleford Church 0617 0647 0722 0752 0822 0852 0922 0952 22 52 1522 1552 1627 1657 Newmarket Road Eaton Road 0623 0653 0728 0758 0828 0858 0911 0928 0941 0958 11 28 41 58 1511 1528 1541 1558 1616 1633 1646 1703 City Centre St Stephens Street 0628 0658 0733 0805 0835 0905 0920 0935 0950 1005 20 35 50 05 1520 1535 1550 1605 1625 1640 1655 1710

City Centre Castle Meadow 0631 0701 0736 0810 0840 0910 0925 0940 0955 1010 25 40 55 10 until 1525 1540 1555 1610 1630 1645 1700 1715 City Centre Anglia Square 0635 0705 0740 0814 0844 0914 0929 0944 0959 1014 29 44 59 14 1529 1544 1559 1614 1634 1649 1704 1719

Sprowston Wroxham Rd/Police Stn 0644 0714 0749 0823 0853 0923 0938 0953 1008 1023 past each hour 38 53 08 23 1538 1553 1608 1623 1643 1658 1713 1728 Sprowston Tesco 0648 0718 0753 0828 0858 0928 0943 0958 1013 1028 then at these mins 43 58 13 28 1543 1558 1613 1628 1648 1703 1718 1733 Sprowston Atlantic Avenue 0653 0723 0758 0833 0903 0933 1003 1033 03 33 1603 1633 1708 1738 Wroxham Roys 0958 1028 58 28 1558 1628 1703 1733

12 11A 12 11A 12 11A 11A 11A 11A 11A 11A 11A 11A Norfolk and Norwich Hospital 1705 1720 1735 1750 1810 1825 1845 1915 1945 2015 Times at these stops are estimated Cringleford Bus Interchange 1710 1725 1740 1755 1815 1830 1850 1920 1950 2020 Cringleford Church 1727 1757 1832 1852 1922 1952 2022 Newmarket Road Eaton Road 1716 1733 1746 1803 1821 1838 1858 1928 1958 2028 TEMPORARY TIMETABLE from 31st May 2020 City Centre St Stephens Street 1725 1740 1755 1810 1830 1845 1905 1935 2005 2035 2105 2215 2315 City Centre Castle Meadow 1730 1745 1800 1815 1835 1848 1908 1938 2008 2038 2108 2218 2318 City Centre Anglia Square 1734 1749 1804 1819 1839 1852 1912 1942 2012 2042 2112 2222 2322 Sprowston Wroxham Rd/Police Stn 1743 1758 1813 1828 1848 1901 1921 1951 2021 2051 2121 2231 2331 Sprowston Tesco 1748 1803 1818 1833 1853 1905 1925 1955 2025 2055 2125 2235 2335 Sprowston Atlantic Avenue 1808 1838 1910 1930 2000 2030 2100 2130 2240 2340 Wroxham Roys 1803 1833 1908

Sundays and Public Holidays

11A 11A 11A 11A 11A 11A 12 11A 11A 11A 11A 11A 11A 11A Norfolk and Norwich Hospital 0745 0915 0945 1015 1045 15 45 1715 1745 1815 1915 Cringleford Bus Interchange 0750 0920 0950 1020 1050 20 50 1720 1750 1820 1920 Cringleford Church 0752 0922 0952 1022 1052 22 52 1722 1752 1822 1922 Newmarket Road Eaton Road 0758 0928 0958 1028 1058 28 58 1728 1758 1828 1928 City Centre St Stephens Street 0805 0935 1005 1035 1105 35 05 1735 1805 1835 1935 2105 2215 2315 City Centre Castle Meadow 0810 0940 1010 1040 1110 40 10 until 1740 1810 1840 1940 2108 2218 2318 City Centre Anglia Square 0814 0944 1014 1044 1114 44 14 1744 1814 1844 1944 2112 2222 2322 past each hour

Sprowston Wroxham Rd/Police Stn 0823 0953 1023 1053 1123 then at these mins 53 23 1753 1823 1853 1953 2121 2231 2331 Sprowston Tesco 0828 0958 1028 1058 1128 58 28 1758 1828 1858 1958 2125 2235 2335 Sprowston Atlantic Avenue 0833 1003 1033 1103 1133 03 33 1803 1833 1903 2003 2130 2240 2340

Times at these stops are estimated

TEMPORARY TIMETABLE from 31st May 2020

Appendix D

Interim Residential Travel Plan

Land South of Salhouse Rd, Sprowston Project No: 80091

Travel Plan Table of Measures

Task Action Impact Budget Cost Timescales

Appoint TPC to promote, manage and monitor the Travel Plan and 1. Travel Plan Coordinator associated measures High High Completed. (TPC)

Upon appointment of TPC, update the Travel Plan and the plan of 2. Update and finalise Travel 12 months after first action for the forthcoming monitoring period. Submit to NCC for Medium Low Plan occupation. approval. 3. Travel website page and Maintain and regularly update the website and social media with 1 month prior to first Medium Medium Social Media appropriate Travel Plan information. occupation. Create Travel Information Packs for residents and issue to each 3 months prior to first dwelling. Provide online version for future residents. occupation and issued 4. Travel Information Packs High Medium within 2 weeks of each dwelling being occupied. Work with a local bicycle shop to coordinate the use of a £50 3 months prior to first 5. Bicycle Voucher Medium Medium voucher in their store or offer online alternative. occupation. Work with local bus operators to provide 2 weeks travel on local bus 3 months prior to first 6. Bus Vouchers Medium Medium services in Norwich. occupation. Provide TP training to sales staff and provide posters for promotion Within 1 month of 7. On-site sales staff training of travel options to potential residents. Low Low occupation of sales office. Provide relevant information updates to all residents through a Annually (after multi- 8. Annual Newsletters Medium Low newsletter (available both online and as a hard copy). modal survey).

Promote the car sharing websites to residents via marketing media 9. Car Sharing Medium Low On-going. and Travel Information Packs.

Provide information to residents on how to obtain a Personal Travel On-going (Ad-hoc, as 10. Personal Travel Planning High Medium Plan and benefits that can be received. and when requested).

Land South of Salhouse Road, Sprowston June 2020 Interim Residential Travel Plan Page 1 Client: Barratt Homes Project No. 80091

Task Action Impact Budget Cost Timescales

Undertake promotional TP event to promote Personal Travel 11. TP Promotional Event Planning and bicycle surgery. Free promotional material to be Medium Medium 50% occupation provided.

Provide a free bicycle surgery at the site for TP promotional events Autumn 2021 then 12. Bicycle Surgery or equivalent voucher for free service at local store when no event is Medium Low annually. planned. First survey to be completed 12 months after first occupation Multi-modal travel surveys N/A Medium (2022) and biennially thereafter. To be 13. Travel Survey undertaken in Spring / Autumn. Postal / online surveys to be undertaken in Undertake online / postal surveys of residents. Low Medium 2023 and biennially thereafter.

14. Promotion and Facilitation of Travel Plan promotion and marketing throughout the Medium Medium On-going. Awareness of Travel Plan year

Update Travel Plan and keep residents and NCC informed of the Annually (after travel 15. Monitoring and Review Medium Low outcomes of the Travel Plan against the targets. surveys).

Land South of Salhouse Road, Sprowston June 2020 Interim Residential Travel Plan Page 2 Client: Barratt Homes Project No. 80091

Appendix E

Interim Residential Travel Plan

Land South of Salhouse Rd, Sprowston Project No: 80091

LAND SOUTH OF SALHOUSE RD, SPROWSTON 80091

EXAMPLE FULL RESIDENTIAL TRAVEL SURVEY

The following is an example of travel survey that the Travel Plan Co-ordinator (TPC) for the site of Salhouse Road, Sprowston could produce and provide to all households. The list of questions below is not exhaustive but should provide a basis to help the TPC to produce the most effective questionnaire for the site.

CONFIDENTIAL

1. Street Name & Postcode:

2. Year moved into current address:

3. Number of individuals living within the house / flat:

Under 18

18-34

35-54

55 and over

4. Occupation by number of individuals living in the house / flat.

Number of people working:

Part-Time

Full Time

Contract

Number of people studying:

Nursery

Primary School

Secondary School (or 6th form)

University

Work / study from home:

No current Occupation:

5. Do you possess a computer / tablet with internet connection?

Yes

No

Page 1 of 5 LAND SOUTH OF SALHOUSE ROAD, SPROWSTON 80091

EXAMPLE FULL RESIDENTIAL TRAVEL SURVEY

6. Does any person living in the house have any disability which affects travel arrangements?

Yes

No

7. Please indicate the different places of work / school where people of the household travel on a daily basis (if possible, with post code):

1- 2- 3- 4- 5- 6- 7- 8-

8. Please indicate the number of vehicles for your household:

1 car / van

2 car / van

3 car / van

4 & more

Employer provided vehicle?

9. Please indicate the method of transport you and members of the household most frequently use to travel daily:

Car (on own)

Car (with others)

Bus

Train

Bicycle

Walk

Motorbike/Moped

Other (please specify)

Page 2 of 5 LAND SOUTH OF SALHOUSE ROAD, SPROWSTON 80091

EXAMPLE FULL RESIDENTIAL TRAVEL SURVEY

10. And which other form of transport (if any) is occasionally used to travel? (please indicate number of people)

Car (on own)

Car (with others)

Bus

Bicycle

Walk

Motorbike/Moped

Other (please specify)

11. What would make people of the household considering cycling in on a regular basis? Health benefits

Environmental benefits

Parking charges at work / schools

Cost of fuel

Cost of running a car

Other (please specify)

Nobody travels to a place of work / school

We already cycle to work

12. Would people of the household consider using public transport on a daily basis?

Yes

No

If No, please state why from the following: There is no service that we would use

The service is not frequent enough

Cost

We don’t like Public Transport

Other (please specify)

Page 3 of 5 LAND SOUTH OF SALHOUSE ROAD, SPROWSTON 80091

EXAMPLE FULL RESIDENTIAL TRAVEL SURVEY

Please only complete questions 13 to 16 if anyone in the household mostly travels by car on a daily basis.

13. What are the main reasons for travelling by car? (Please tick all that are appropriate).

A car is required to complete my job

Dropping off / collecting children / partners

Lack of alternative

Other (please specify)

14. Would you be prepared to car share?

Yes

No

15. How often do you use food delivery to your house?

Weekly

Monthly

Occasionally

Never

Questions Related to the Residential Travel Plan

16. Are you aware of the Residential Travel Plan?

Yes

No 17. If yes do you consider having received adequate information to inform the members of your household on other means to travel than by car?

Yes

No 18. Did the Travel Plan help the members of your household to switch from using your car on a daily basis to any other mode of Travel?

Yes

No

19. Have you utilised the Personal Travel Plans available?

Yes

No

Page 4 of 5 LAND SOUTH OF SALHOUSE ROAD, SPROWSTON 80091

EXAMPLE FULL RESIDENTIAL TRAVEL SURVEY

20. If you wish to make any further comments on the Travel Plan, request any information please do so.

Many thanks for taking the time to complete this questionnaire. Please be assured that all information will be treated as confidential.

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