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International Human Resources Development Corporation

e-Learning and Knowledge Solutions

Powerful, On-Demand e-Learning Resources for the International Oil and Gas Industry

OVER

40YEARS 1,200 courses used by more than 90,000 people around the world Table of Contents

Oil & Gas Business 02 A skilled, well-trained workforce is a requirement for the oil and gas industry. Whether your training resources are

This series covers the entire oil and gas value chain and provides focused on technical staff, frontline plant operators and maintenance technicians, or the entire workforce, IHRDC offers a comprehensive overview of the oil and gas industry. It is ideal for a range of e-Learning and Knowledge Solutions to successfully develop industry workers across the complete oil and those who seek a solid foundation in oil and gas industry business gas value chain. fundamentals. E-Learning is an ideal method to provide cost-effective, valuable, and wide-ranging training. IHRDC’s courses can be integrated into an existing Learning Management System (LMS), or you can use IHRDC’s LMS to create curricula, Upstream Technology develop training plans, assign courses, monitor course completion, and analyze the results. The content can also serve 04 as the foundation of your Knowledge Management System with more than 7,500 searchable pages. Designed for technical staff working in the Exploration and Production (E&P) IHRDC’s e-Learning and Knowledge Solutions offers comprehensive, award-winning courses in four topic areas: Oil & sector, these courses enhance their knowledge of the best practices and theories in the industry. It provides two levels of instruction and covers Gas Business, Upstream Technology, Operations & Maintenance, and Business Essentials. geology, geophysics, engineering, drilling, formation evaluation, reservoir engineering, and production. The 1,200 courses in 300 subject areas are currently used by Operations & Maintenance 90,000 people at more than 100 companies in 164 countries 08 These courses provide the tools and knowledge that operators and around the world. maintenance technicians need to run plants safely and effectively. The courses can be organized in a competency-based approach to ensure workers perform their jobs properly. They cover relevant theories, plant processes, equipment, maintenance, and operations. ihrdc’ s e- learning and knowledge solutions are:

Comprehensive: covers the entire oil and gas value chain, and a range of business needs, from technical Business Essentials skills to general business knowledge 14 High Quality: developed by oil and gas industry experts to provide the most useful learning, training, and The MBA-level e-Learning courses in key business management areas explore finance, communications, human resource management, project skill development management, marketing, innovation, risk management, and sustainable management. They are tailored to meet the needs of oil and gas industry Engaging: composed of award-winning, wide-ranging content, extensive interaction, vivid graphics, professionals and developed in partnership with a leading Boston-based appealing videos, and helpful assessments business school. Effective: achieve training goals at a modest cost

Integrated Oil and Gas Value Chain 16 Flexible: available on-demand, in any configuration, via many different types of LMS, to satisfy the unique needs of an organization

Competency-Based e-Learning Pathways 18 SCORM Compliant: meets or exceeds the requirements as SABA and SumTotal Content Partners; IHRDC’s courses can be integrated into most Learning Management Systems

Client List 20 Compatible: with most major browsers and devices with no special programs required

Accessible on Mobile Platforms: a majority of IHRDC courses are available on all types of mobile devices Access and Licensing All of IHRDC’s e-Learning courses may be accessed from anywhere with an internet connection. Multilingual: some products are available in Spanish and Portuguese We offer a variety of licensing options, from individual courses to corporate user-based arrangements. Please contact us at [email protected] for more information. Multifaceted: Learning Objects can be used as elements in any Knowledge Management System or corporate

Certificates search engine seamlessly IHRDC issues certificates to learners who have completed a course and related assessment Supported: backed by a dedicated team of industry professionals with a passing score. 02 Case Study employees unfamiliarwithenergy fundamentals toboard industry membersseekingamore expansiveperspective. These coursesare idealforanyonewhowantsto expandtheirknowledgeoftheoilandgasindustry, from ornew entry-level AUDIENCE courseisavailableinSpanish,Portuguese,French,Overview Russian,Arabic,andEnglish. functions,fromunderstanding ofhowtheindustry bothatechnicalandbusinessperspective.TheOil&GasIndustry togiveusersaclear oilandgasindustry Online provides ofeachsector oftheinternational anin-depthoverview hasuniquepractices,aspecificvocabulary, oilandgasindustry The international andacomplexvaluechain. OVERVIEW Oil &GasBusiness growing demandforoilandgastraining. Energy Practice.TheuseofPetroleum Onlinehasgrown substantiallywithinthecompanybecauseofinternal marketingand wellhead toburnertip.ThecompanyusesPetroleum Onlineandotherresources inanon-boarding trainingprogram withinthe oil andgaspractitioners,whohavelittleornodirect industryexperience,togainabetter understandingofthevaluechainfrom understand theirclients’businessenvironment. Petroleum Onlineisaconvenientandcost-effective meansforthecompany’s organizations. Thecompanyprovides consultingdirectly totheirglobaloilandgasclientbase,theconsultantsneed As afoundingsponsorofPetroleum Online,thisfinancialservicescompanyhelped to shapecoursecontentwithotherindustry USING PETROLEUMONLINETOTEACHEMPLOYEES INDUSTRY FUNDAMENTALS interactive courseswithvibrantgraphics, video, andintegratedassessments. Petroleum Onlineincludes

Petroleum

LIFT FOR COMPLETE COURSE DESCRIPTIONS Petroleum Online content manner. To learn more about the entire Integrated Oil and Gas Value Chain please see page 16.* or the Gas Value Chain, so learners can gain a complete understanding of the industry in an organized gas through theupstream, , anddownstream sectors.ThecoursesfollowtheOilValue Chain Petroleum Onlineconsistsof18coursesthatclearlyexplainthedynamicdriversbusinessoiland *Some coursesare appropriate forbothoilandgas,appearineachsectionabove. Oil &GasIndustryOverview INDUSTRY OVERVIEW Marketing andTrading ofCrudeOil Oilfield Development Drilling andWell Completions ExplorationProcess Petroleum Geologyandthe Oil &GasAgreements UPSTREAM OIL Overview ofPetrochemicals Refining andProduct Specifications Crude OilTransportation andStorage MIDSTREAM OIL Oil IndustryBusinessGame BUSINESS GAME Petroleum Products Marketing andDistributionof DOWNSTREAM OIL (in development)

OIL VALUE CHAIN overview Gas IndustryBusinessGame BUSINESS GAME Gas Distribution,Marketing,andTrading DOWNSTREAM GAS Oil &GasIndustryOverview INDUSTRY OVERVIEW Gas Pipelines,Facilities,and LNG ValueChainandMarketsNatural Gas ProcessingandNGLMarkets MIDSTREAM GAS Overview ofPetrochemicals GasStorage Load BalancingIncludingUnderground Tariffs WholesaleMarkets Gasfield Developmentand Drilling andWell Completions theExplorationProcess Petroleum Geologyand Oil &GasAgreements UPSTREAM GAS (in development) (in development) (in development) GAS VALUE CHAIN (in development) (in development)

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Petroleum Online Course Descriptions ? 18 COURSES

i n d u s t ry o v e r v i e w u p s t r e a m s e c t o r m i d s t r e a m s e c t o r underground storage (pore and cavern storage facilities), linepack, Oil & Gas Industry Overview Oil & Gas Agreements Crude Oil Transportation and Storage interruptible service and LNG peak shaving – is discussed, A comprehensive overview of the industry: learn what petroleum Upstream agreements define the legal, business, and working Every day, some 85 million barrels of crude oil are transported including operating characteristics and cost of service. The manner is, where it comes from and how it affects our lives on a daily relationships that exist between companies that explore for and from producing fields to refining centers, many of which are in which a gas distribution company designed a load balancing basis. Become familiar with the Oil and Gas Value Chain— produce oil and gas and the government agencies or private hundreds or thousands of miles apart. Learn how, and at what system to manage its gas swings is presented. The course also upstream, midstream, and downstream—key industry players, the parties that own the mineral rights. Learn how oil and gas leases cost, crude oil is transported in pipelines and tankers—the two shows how an underground gas storage field can be used to basics of oil and gas supply, demand, pricing, and the challenges are negotiated in the U.S. and analyze the two main forms of most practical and economical methods for moving large volumes hedge gas price swings. that the industry faces as demand grows by 50 percent in the next agreements, the Concession Agreement and the Production of crude oil over long distances. 25 years. Sharing Contract, used by host countries around the world. Refining and Product Specifications Gas Processing and NGL Markets Crude oil, like other raw materials, has few practical uses in and and the Exploration Process This course offers an overview of the expanding gas processing of itself. Its value lies in the products that can be extracted from it. Examine the geological conditions that make a good petroleum sector, which has been impacted by the rapid development of Learn how crude oil is processed into commercial products through prospect, and learn why oil and gas are found in some unconventional gas. It explains how rich is separated various refining processes. Also explore why some refineries are places and not others. Also learn the step-by-step process to into methane and NGL and transported to fractionation plants, more complex than others and the business decisions that are identify projects, from initial surface reconnaissance to drilling where it is separated into ethane, LPGs (propane and butanes), required for each day’s refinery run. exploratory wells. and natural gasoline. Special attention is given to the various uses for these liquid hydrocarbons, the market prices and economics Overview of Petrochemicals Drilling and Well Completions of rich gas streams when separated and marketed into individual Petrochemicals, which are derived from crude oil and natural gas, add Geological studies and seismic surveys can indicate an oil or components, and their historical international market supply- a unique dimension to the Oil & Gas Value chain. Learn how oil and gas prospect, but the only way to know if that prospect contains demand and pricing profiles. gas feedstocks are converted into petrochemical products ranging from oil or gas is to drill wells. Get an introduction to the basics of the fertilizers to plastics, and from clothing to pharmaceuticals. The course rotary drilling process and learn about the dramatic advances in LNG Value Chain and Markets also covers the economics of petrochemical plants and examines the drilling technology that have taken place in recent years. This course covers the LNG value chain, from gas supply to success of a petrochemical plant in Trinidad. liquefaction, ship transportation and receiving/regasification Oilfield Development terminals, and the processes/facilities required in each stage. The d o w n s t r e a m s e c t o r “I am now equipped The development and production of an oil or gas field is among economics of a special LNG case study is presented to show the the most involved and challenging business undertakings. Learn the typical economics of a project. You will learn the price that must Marketing and Distribution of Petroleum Products steps involved in field development, from its initial planning stages, be charged for LNG delivered into a distant market, considering Learn how refined products make their way to pipelines, with a comprehensive and through reservoir analysis, subsurface design, and surface facility capital and operating costs and the impact of the revenues terminals, service stations and other outlets, and the economics of construction. This course also covers components of long-term received for the hydrocarbon liquids produced and sold with the the modern gasoline super-station. broad overview of the production, reservoir management, and facilities maintenance. gas. The course also contains a summary of the historical LNG market development, including the major exporters and importers, Gas Distribution, Marketing, and Trading (in development) Gasfield Development and Wholesale Gas Markets and the various regional market prices of LNG. This course covers the downstream gas value chain including gas operations of the international (in development) distribution, the characteristics of the key international gas markets, Natural Gas Pipelines, Facilities, and Tariffs (in development) This course provides an overview of the significant gas properties and the manner in which gas supply is managed and sold into the Natural gas pipelines play an important role in delivering gas .” and the units that are used to measure and sell natural gas. It retail market. It describes the design of a typical gas distribution from sources of supply to markets. This course explains pipeline demonstrates how a gas prospect is discovered and developed system, the services it provides, typical distribution tariffs, and –Learner systems that exist in international gas markets, and the basics of into a viable producing entity. Topics include estimating resources billing structure. Gas markets discussed include residential, pipeline design and construction, using recently built pipelines and reserves, field design process and surface facilities required to commercial, industrial, power generation, and vehicle fuel. Gas as illustrations of the process and the costs. Attention is given to satisfy gas market specifications, and delivering gas to markets. It marketing and trading is introduced through the strategy that a the way pipeline rates are structured by regulators, the impact of ends with a summary of the nature of the wholesale gas and gas “typical” gas distribution company follows in managing its gas load factors, and the nature of such regulation in several countries, liquids markets—power, petrochemicals, gas-to-liquids—in various supply in an “open access” gas industry environment. countries, and typical wholesale gas sales agreements. including the U.S. and the Netherlands.

Marketing and Trading of Crude Oil Load Balancing including Underground Gas Storage b u s i n e s s g a m e s Like other commodities, the market determines the value of crude oil. (in development) Examine how crude oil markets and pricing are established based Market demand for natural gas changes by the hour, day, month, Oil & Gas Business Games (in development) on global and regional supply and demand, and how organizations and season. This course discusses the forces behind this and Nicola, a dynamic Business Simulation Game, is used to such as OPEC affect these markets on a wholesale level. the characteristics of the various load balancing options that are integrate the subject matter of each course to recreate the available to manage these load swings. Each of these options – challenge of discovering, producing, and marketing oil and gas to learn where value, in the form of financial performance, is created along the value chain. 04 Case Study Learning, to internalize knowledgethrough tointernalize practicalapplicationsandreal-lifeLearning, assignments. It offers twolevelsofinstruction:Background to gainknowledge,skills,andprocedural Learning, acumen,andAction IPIMS provides aboutspecifictechnologiesandcross-disciplinary trainingonbroader bothin-depthlearning subjects. AUDIENCE needs andrequirements. addition, IPIMSoffers PlanBuilder, aLearning plansbasedonacompany’s whichcreates customizedlearning individual more than800coursesin133E&Ptopicareas andadvancedreporting oneachlearner’s progress andperformance.In major oilandgascompanies,itscontentisrigorous andextensive,coveringallareas ofupstream technology. IPIMSoffers IPIMS isIHRDC’s Upstream Technology resource. e-Learning expertsfrom Developedinpartnershipwithindustry 10 Upstream technologiesare constantlyimproving, andrequire increasingly specializedknowledge toputintopractice. oilandgasindustry,In theinternational explorationandproduction isthemainvaluedriverformostcompanies. OVERVIEW Upstream Technology Since itsgloballaunchofIPIMS, thecompanyhasexperiencedstrong andgrowing use. to itsCompetencyManagement systemtoprovide employees withanoptiontoreplace lecture-based learning withe-Learning. is widelyusedasanon-demandencyclopediaonallupstream technologies.Recently thecompanybeganlinkingIPIMScourses that IPIMSprovides toitstrainingstaff, whocantailorprograms totheiruniquedevelopmentneeds.TheIPIMSsearch function organization wasbasedonindividualbusinessunits’successwiththeproduct. Thecompanyparticularlyvalues theflexibility an efficientwaytoincrease itsE&Pworkers’knowledgeandexpertise.Thedecision toimplementIPIMSthroughout the A majorindependentintegratedoilcompanywithmore than60,000employeesaround theworldrealized theyneeded IMPLEMENTING IPIMSTOINCREASEKNOWLEDGETHROUGHOUT ACOMPANY IPIMS features comprehensive content, illustrative graphics,video,and integrated assessments.

LIFT FOR COMPLETE TOPIC LISTING IPIMS Topic Areas are listedbelow: programs, plans.Twenty-sixintegrated competencymodels,company-definedlearning orindividuallyselectedlearning the Awareness andBasic Applicationlevelsofmostcompetencymodels.Foreasyuseraccess,coursescanbelinkedto Each Backgroundcoursebuildsafoundationofcore knowledge,skills, procedure, Learning orpractice. Theysatisfy content Application, andSkilledApplicationlevelsasseeninatypicalcompetencymodel. The figure progress belowillustrateshowBackground worktogethertohelplearners andActionLearning through theAwareness, Basic offers more than800courses. upstreamIPIMS encompassesthefourprimary technologydisciplinesdividedinto26topicareas. Itcoversmore than133topicsand assignments.BothlevelsprovideAction Learning integratedassessmentstomeasure progress andachievements. essentialknowledgeandskillswithBackgroundcoursesacquire proficiencyUsers learn Learning inpracticalapplicationswith IPIMS Provides Two LevelsofLearning background petroleum Surface ToolsSurface andMethods Basin andPlayAnalysis Petroleum Technology fortheNon-Engineer Geochemistry Structure, Tectonics, andRockDeformation Sedimentology andStratigraphy Geology Reservoir Basic SkillsofthePetroleumGeologist Introduction andOverview petroleum Borehole GeophysicsandNon-Seismic Methods 3D SeismicandTime-Lapse Methods Seismic Interpretation Seismic Processing Seismic InstrumentsandFieldTechniques TopicsIntroductory andSeismicSignals Awareness

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Rock andFluidSamplingAnalysis Well Testing andAnalysis petroleum formation Other PetroleumEngineeringTopics Operations Offshore Engineering Reservoir Well CompletionandStimulation Production FacilitiesDesign Production EquipmentandOperations Petroleum ProductionPerformance

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IPIMS Background Learning 133 T OPIC-LEVE L C OURSES WITH 800 SUBTO PIC- LEVEL COURSES

PETRO LEUM GEOLOGY PETROLEUM GE OPHYSICS P ETROL EUM E NGI NEE RING FORMAT ION EVALUAT ION

Introduction and Overview Introductory Topics and Seismic Signals Petroleum Production Performance Well Logging Fundamentals of Petroleum Geology Fundamentals of Fluid Flow and the Production System Formation Evaluation Overview Hydrocarbon Properties Geological Messages in the Seismic Trace Artificial Lift Methods Logging Equipment and Procedures Subsurface Environment Signal Theory: A Graphical Introduction Production Performance Evaluation Well Logging Tools and Techniques Reservoirs Seismic Pulse Generation and Transmission Well Log Interpretation Hydrocarbon Generation and Migration Production Equipment and Operations Dipmeter Surveys Traps Wellheads, Flow Control Equipment, and Flowlines Borehole Imaging Habitat of Hydrocarbons in Sedimentary Basins Seismic Instruments and Field Techniques Wireline Production Operations Introduction to Field Work Fluid Separation and Treatment Well Testing and Analysis Basic Skills of the Petroleum Geologist Surveying and Mapping on Land Oilfield Safety Fundamentals of Well Testing Geologic Cross-Sections Positioning and Mapping at Sea Cased Hole Logging Gas Well Testing Subsurface Mapping Multiple Coverage Intelligent Completions Testing Prospect Generation Array Design Drillstem Testing Vibroseis Drilling Engineering Reservoir Geology Advanced Pressure Transient Analysis Choosing the Field Variables Well Planning Nonmarine Sandstone Reservoirs Shelf Marine Sandstone Reservoirs Quality Control in the Field Drill String Components Rock and Fluid Sampling and Analysis Marginal Marine Sandstone Reservoirs Multicomponent Seismic Applications Drill Bits Fluid Sampling and Analysis Deepwater Marine Sandstone Reservoirs Drilling Fluids and the Circulating System Coring and Core Analysis Porosity Evolution in Sandstone Reservoirs Seismic Processing Directional and Horizontal Drilling Sampling and Analysis of Drilled Cuttings Exploration in Carbonate Rocks Basic Processing Underbalanced Drilling Mud Logging Porosity Evolution in Carbonate Rocks Initial Processes Drilling Problems and Drilling Optimization Evaporites and their Role in Petroleum Exploration Velocities Basic Geostatistics Static Corrections Production Facilities Design Deconvolution Oil Systems and Equipment Sedimentology and Stratigraphy Stacking, Filtering, and Display Gas Systems and Equipment Subsurface Facies Analysis Seismic Migration Water Systems and Equipment Classic Sequence Stratigraphy Synthetic Seismogram Modeling Utility Systems and Equipment Stratigraphic Disciplines and Sequence Strateg y Instrumentation Micropaleontology for Petroleum Exploration Seismic Interpretation Platform and Structural Design Considerations Chronostratigraphy and Microfossils Basic Seismic Interpretation Ongoing Development in Biostraigraphy Fault Interpretation Well Completion and Stimulation Magnetostratigraphy Seismic Contouring Basic Completion Design and Practices Geochronological Dating Techniques Velocity Interpretation and Depth Conversion Cementing Hydrocarbon Indicators Completion Equipment Structure, Tectonics, and Rock Deformation Seismic Stratigraphic Modeling Perforating Petroleum Geomechanics Acidizing and Other Chemical Treatments Structural Geology 3-D Seismic and Time-Lapse Methods Plate Tectonics and Sedimentary Basins 3-D and 4-D Seismic Sand Control Divergent Margins and Rift Basins Horizontal Wells: Completion and Evaluation Convergent Margin Basins Borehole Geophysics and Non-Seismic Methods Gravity and Magnetics Reservoir Engineering Geochemistry Controlled Source Electromagenetic Methods Fundamentals of Reservoir Engineering “I enjoyed the logic, Introduction to Petroleum Chemistry Crosswell Seismology Reservoir Environments and Characterization Applications of Petroleum Geochemistry Vertical Seismic Profiles Improved Recovery Processes interactive features, and Other Geophysical Techniques and Reserves Evaluation Petroleum Technology for the Non-Engineer Microseismic Studies of Reservoirs Issues in Reservoir Management Drilling and Well Completion data-oriented content.” Production Technology Offshore Operations –Learner Reservoir Management Offshore Production Facilities : Fundamentals, Planning, and Implementation Deepwater Drilling

Basin and Play Analysis Other Topics Basin Analysis Natural Gas Fluid Properties Play Analysis Risk Analysis Applied to Petroleum Investments Oil and Gas Pipelines Surface Tools and Methods Integrated Reservoir Characterization Photogeology and Remote Sensing Geographical Information Systems Upstream Technology IPIMS Action Learning 87 COURSES

a c t i o n l e a r n i n g

IPIMS Action Learning allows individuals to “learn by doing” with realistic and engaging assignments—the best way to develop practical specialty skills. A learner will perform tasks that simulate the management of a petroleum project, from initial discovery to field abandonment. While performing these assignments learners use field data and references as well as Background Knowledge to help make well-informed decisions. r e s e r v o i r m a n a g e m e n t d r i l l i n g a n d w e l l c o m p l e t i o n

Action Learning is divided into 18 topic areas, with 87 courses comprising realistic E&P job assignments. Reservoir Engineering Fundamentals Drilling, Workover, and Well Servicing Fundamentals Reservoir Rock and Fluid Properties Well Planning Rock Mechanics Fundamentals Well Completion Design Stability and Rock Deformation Models Drilling and Workover Fluids Reservoir Drive Mechanisms Drilling and Workover Hydraulics exploration Multidisciplinary Reservoir Management Cementing Basin Analysis Reservoir Description and Characterization Directional, Horizontal, and Multilateral Wells Well Logging and Subsurface Mapping Sedimentology Petrophysical Evaluation Interdisciplinary Data Acquisition Drilling and Well Completion Practices Sequence Stratigraphy Interpretation of Well Logs Wireline Well Logging Initial Well Planning Seismic Sequence Stratigraphy Reservoir Geology Well Log Quality Control Well Design Biostratigraphy Reservoir Geophysics Well Log Interpretation Drilling Program Planning and Implementation Petroleum Geochemistry Exploration Geostatistics Subsurface Mapping Drilling Operations Dynamics of Deformation Wellsite Geological Operations Reserves Definitions, Reporting, and Mapping Well Completion Operations Tectonics Geological Operations and Logistics Reservoir Characterization and Modeling Structural Geology Data Logging and Geological Information p r o d u c t i o n engineering a n d o p e r at i o n s Compaction and Subsidence Rock Properties and Mechanics Exploratory and Delineation Drilling Pressure/Production Data Analysis Production Fundamentals Flow Unit Determination Surface Geology and Reconnaissance Exploration Project Management Production Methods Surface Geology Exploration Process Production Optimization Remote Sensing Project Economics, Risk, and Uncertainty Analysis Reservoir Surveillance Production Facilities Geodetic Coordinate Systems Value of Information Data Acquisition Well Testing Magnetostratigraphy, Chemostratigraphy, and Radiometric Dating Exploration Business Management Geologic/Seismic Integration Gravity, Magnetic, and Electromagnetic Exploration Methods Exploration Project Management Production and Operating Practices Geological Model Updating Flowing Well Performance and Production System Analysis Petrophysical Model Updating Seismic Methods Corporate Exploration Planning and Management Methods Reservoir Model Updating Seismic Data Acquisition Strategic Scenario Planning and Business Analysis Well Stimulation and Sand Control Geophysical Instrumentation Exploration Project Best Practices and Procedures Reservoir Development Strategies Workover Planning and Operations Seismic Survey Design Corporate Portfolio Management Economic Evaluation Surface Production Operations Seismic Data Processing Portfolio Performance Optimization Permitting for Well Operations Wellbore Seismic Environmental Impact Evaluation Health, Safety, and Environment 2-D Seismic Interpretation Reservoir Management and Control 3-D Seismic Interpretation Improved Recovery Seismic Attributes and Direct Hydrocarbon Indicators (DHI)

Reservoir Management Practices Implementation of Reservoir Development Strategies Reservoir Surveillance and Control Contracts

06 07 08 Case Study This AU IHRDC’s OVERVIEW Ope tr including Maintena The that A majorinternationaloilandgascompanywassearching forawaytotraintheirO&Mworkersensure ithadacompetent, TRAI well-trained workforce across alllevelsoftheorganization. Thecompanyhas E&Poperationsaround theworld,including shale andoilsands.Itrequired severalelementsforitstrainingresources: SCORM-compliantcourses, coverageoftheentire oil andgasvaluechain,thatthecourseswere usefulforallofitsfieldworkers—from newhires tosenioremployees.The company selectedIHRDC’s O&Me-Learningforapproximately 10,000workers,toprovide consistentinstruction,andtherefore knowledge, across theentire companyanddifferent businessunits. Thecontinuityintraininghashelpedallofthecompany’s employees becomemore effective. oubl DIENCE c w s ourse NING SOLUTI eries i esh ill he O&Me nce ooting p re ava s are lp employeesp r rat s oductio , foropera a nd Ope s -Lear k ions s o ills ilable inCompete n andpr ONS ning pr rations tors n co FOR erf a mple nd ma ocess ovides trainingfr orm the , IHRDC’ FIE & x o inte LD WOR equipme M perati ir jo ncy nanc s O&Me- -Bas bs sa ons a e tec nt. CoveringFundame KERS , pr ed e-Lear int y a fely om thefundame hnicia Lear oce EW OR OR , NEW i ntera nd ssing enance g c ning ns intheoilandga g ning effec ive cont ctive a nd ons tively. Pathway IHRDC’s EXP re ists s ntals fining ERIEN gr ent, o nta f s to of opera 3 ty a ls, HealthSafety O&M e- , andtrans 40 c c p aphi CED halleng stry fro s industry r ovide o , animat cs, urses, inc ons a tions Learni g ass ing l porta rners w earners nd ma ng g luding ions, ess tio m upstr features nd ments n intenan a Enviro and ith nd dis al 245 . a eam to

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Fundamentals HSE 65 COURSES 45 COURSES

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Chemistry Operations Fundamentals Environmental Protection Electrical Safety Basic Principles of Chemistry 1 Basic Operator Responsibilities Air Pollution Introduction to Electrical Safety Basic Principles of Chemistry 2 Advanced Operator Responsibilities Pollution Control in Plants Advanced Electrical Safety Gases and Flowing Liquids Basic Refinery Operations Water Pollution and Waste Disposal Electrostatic Discharge Precautions Heat Refining Basics Heat Transfer Preparation in Process Operations Hazardous Waste Operations Fire Protection Material Balancing Basic Troubleshooting in Process Operations Introduction to Hazardous Waste Operations Classes of Fires and Extinguishers Reaction Rates Communication in Process Operations Hazard Communication Fire Safety Solids and Liquids Implementation and Evaluation of Equipment Hazardous Waste First Responder - Awareness Inorganic Chemistry Introduction to Operator Responsibilities  Forklift Safety Aliphatic Chemistry Obtaining Samples Refinery Operations Forklift Safety Checks Aromatic Chemistry Plant Production and Safety Emission Controls Safe Forklift Operation Process Examples Understanding Forklifts Math Testing Samples Water Treatment Basics of Math Trends, Maintenance, and Emergencies Wastewater 1 Introduction to Safety Basic Mathematical Operations 1 Wastewater 2 Safety Basics Basic Mathematical Operations 2 Drawings & Diagrams Water for Plant Systems 1 Safety Fundamentals in Power Plants Algebra Basic Diagrams and Symbols 1 Water for Plant Systems 2 Safety Orientation Binary, Octal, Hexadecimal Numbers Basic Diagrams and Symbols 2 Boolean Algebra, Part 1 Blueprints Laboratory Safety Boolean Algebra, Part 2 h e a lt h Boolean Algebra, Part 3 Electrical Diagrams Introduction to Laboratory Safety Formulas, Graphs, and Trends Flow and Electrical Diagrams The Safe Lab Environment Chemical Safety Unit Conversion and Scientific Notation Industrial Process Systems Personal Safety for Lab Technicians Chemical Health Hazards Calculations in Chemical Solutions Piping and Instrumentation Diagrams Material Safety Data Sheets (MSDS) Statistical Analysis for Laboratory Technicians  Materials Handling and Storage Saftey Data Sheets (SDS) Electrical Tank Trucks Globally Harmonized System Overview Physics AC Circuits Transporting Hazardous Materials Basic Principles of Physics Basic Electrical Circuits Warning Signs and Labels Health Forces and Machines Basic Electrical Principles Bloodborne Pathogens Power and Energy Basic Electrical Test Equipment Personal Protection Equipment Hearing Conservation Fluid Systems Basic Electricity Review Personal Protection Equipment Workplace Ergonomics Sources of Electricity Respirator Fit Testing Voltage and Current Principles Respiratory Protection q u a l i t y Power & Steam Systems  Workplace Safety

“The knowledge gained Power Generation and Hydrogen Cooling Quality Schemes Back Safety The Steam Cycle ISO 9000 Confined Space Entry Driving Safety from the courses will assist Process Control Fall Protection Basic Control Charts Ladders and Scaffolds Introduction to Process Control Lockout/Tagout me in my job.” Introduction to Statistical Process Control –Learner Process Dynamics and Measurement Process Variations

Tools Introduction to Hand Tools Introduction to Power Tools Precision Measurement Instruments

“These courses are such a good resource.” –Learner Maintenance 152 COURSES

mechanical electrical

Boilers Lubrication & Bearings Circuits Electrical Generation & Storage Boilers - Basic Principles and Types Bearings - Fundamentals Filter Circuits AC Generator Maintenance Boilers - Combustion, Water, and Steam Bearings - Rolling Contact J-K Flip-Flops Battery Systems Bearings - Sliding Surface Parallel Circuits Electrical Production and Distribution Compressors Lubricants and Bearings Series Circuits Power Supplies Introduction to Compressors Lubrication - Basics Series-Parallel Circuits Centrifugal Compressors Lubrication - Using Lubricants Transistor Oscillators Electrical Theory Operation of Centrifugal and Axial Compressors Troubleshooting Electrical Circuits Kirchhoff’s Law Positive Displacement Compressors Pipes, Piping, & Auxiliaries Troubleshooting Operational Amplifier Circuits Magnets and Magnetic Fields Reciprocating Compressors Pipes and Pipe Fittings Use of Ohm’s and Kirchhoff’s Laws in DC Circuits Ohm’s Law Types of Compressors - Centrifugal and Axial Piping - Basic Components and Functions Piping - System Components and Operation Electrical Components Electrical Wiring Gears, Equipment Drive Components, & Shaft Alignment Special Calculations in Pipes Capacitors, Part 1 Cables and Conductors Drive Components, Couplings, and Clutches Flange Installation Capacitors, Part 2 Conduit Installation Drive Component Operations Inductors, Part 1 Fasteners Gear, Belt, and Chain Drives Pumps & Seals Inductors, Part 2 Grounding Gears - Overhauls Centrifugal Pump Basics and Troubleshooting Operational Amplifiers, Part 1 Introduction to the NEC Gears - Types and Characteristics Centrifugal Pump Overhaul Operational Amplifiers, Part 2 Splices and Terminations Shaft Alignment - Fundamentals Multistage Centrifugal Pumps SCRs and TRIACs Shaft Alignment - Reverse Dial and Laser Positive Displacement Pumps Specialized Electronic Devices Motors Shaft Alignment - Rim and Face Seals - Gaskets and Packing Transistor Configurations AC and DC Motors Seals - Mechanical DC Motors Hydraulic Systems Motor Branch Circuit Protection Hydraulic Actuators Valves Three Phase Motors Hydraulic Component Inspection and Replacement Basic Types and Operation of Valves 1 Hydraulic Diagrams Basic Types and Operation of Valves 2 Transformers, Breakers, & Switches Hydraulic Fluid and Reservoirs Safety Valves, Part 1 Introduction to Transformers, Breakers, and Switches Hydraulic Principles and Circuits Safety Valves, Part 2 Electromagnetic Relays Hydraulic Pumps Valve Maintenance Fuses Hydraulic Valves 1 Valve Types and Operation Hydraulic Valves 2 Ground Fault Interrupters “The courses are both High-Voltage Breakers and Switchgear Routine Maintenance of Hydraulic Systems Other Mechanical Activities Troubleshooting of Hydraulic Systems Maintenance of Low-Voltage Circuit Breakers Arc Welding Relays 1 Operations of Forklifts challenging and rewarding.” Relays 2 Oxy-Fuel Gas Welding –Learner Transformers

10 11 Maintenance Operations 78 COURSES

instrumentation & c o n t r o l f u n c t i o n - s p e c i f i c p r o c e s s e s

Actuator, Valve, and Motor Controllers Process Control Power Plant Operation Distillation Basic Functions of AC Motor Controllers Automatic Process Control 1 Basic Principles of Power Plant Operations Basic Distillation System Components and Operation Electric and Hydraulic Actuators Automatic Process Control 2 Basic Principles of Distillation Introduction to Actuators Multiple Loop Control Refining Process Technologies Distillation Control Systems Motor Controllers and Operation Principles of Process Control Alkylation Operations Distillation Operating Problems Motor Operators Single Loop Control Azeotropic, Extractive, and Vacuum Columns Distillation System Startup and Shutdown Pneumatic Control Troubleshooting Loops Blending Operations Towers, Reboilers, and Condensers Principles of Controllers Tuning Loops Crude Distillation Operations Smart Controllers Fluid Catalytic Cracking Operations Furnaces Troubleshooting AC Motor Controllers Programmable Logic Controllers Hydrotreating and Catalytic Reforming 1 Introduction to Furnaces Architecture, Types, and Networks of PLCs Hydrotreating and Catalytic Reforming 2 Furnace Operating Conditions Distributed Control Systems I/O Communication Process Reactor Fundamentals Furnace Startup and Shutdown Introduction to Distributed Control Systems Installing and Maintaining PLCs Treating and Sulfur Recovery Operations Introduction to Digital Logic Typical Process Reactions, Part 1 Troubleshooting DCS I/Os: Practices Heat Exchangers Introduction to Programming Typical Process Reactions, Part 2 Troubleshooting DCS I/Os: Procedures Introduction to Heat Exchangers Ladder Logic and Symbology Condensers and Reboilers Field Device Configuration Program Entry, Testing, and Modification Laboratory Operations  Cooling Towers Field Devices: Analog Configuration Programming Common Functions Basic Lab Operations Operation of Shell- and Tube-Type Heat Exchangers Field Devices: Configuring with a Laptop PC Troubleshooting Hardware Laboratory Glassware Field Devices: Digital Configuration with a DCS Troubleshooting Software and Networks Laboratory Hardware Laboratory Robotics Pumps Basic Pump Types and Operation Human-Machine Interface & Plant Protection Systems Variable Speed Drives QA/QC in the Laboratory Fundamentals of Centrifugal Pumps Applications of VSDs Sample Preparation The Human-Machine Interface Operation of Centrifugal Pumps Introduction to VSDs Separation and Isolation of Materials Human-Machine Interface and Troubleshooting Performance and Inspection of Pumps Programming Controllers Weighing and Measuring Techniques Plant Protection Equipment and Integrated Systems Reciprocating Positive Displacement Pumps System Troubleshooting of VSDs Analytical Chemistry Operations Rotary Positive Displacement Pumps Measurement Devices Systems and Integration of VSDs Analytical Procedures Digital and Analog Oscilloscopes Troubleshooting VSD Controllers Atomic Absorption  Refrigeration System Field Devices: Analyzers Gas Chromatography Basic Concepts of Refrigeration Systems Field Devices: Level and Flow High Pressure Liquid Chromatography Operations of Refrigeration Systems Field Devices: Pressure,Temperature, and Weight Infrared Analysis Refrigeration Systems, Part 1 Field Devices: Using Field Communicators Ion Concentration Analysis Refrigeration Systems, Part 2 Introduction to Vibration Analysis Mass Spectrometry Measurement of Concentration Nuclear Magnetic Resonance  Storage Tank Operations Measurement of Density, Clarity, and Moisture Optical Analysis Above Ground Storage Tanks, Part 1 Measurement of Level and Flow UV Visible Spectroscopy Above Ground Storage Tanks, Part 2 Measurement of Pressure and Temperature Above Ground Storage Tanks, Part 3 Principles of Calibration o i l & g a s p r o c e s s e s  Turbines & Steam Systems Networks Bearings and Operation Fiber Optic Systems Basic & Heavy Lifting Boiler and Turbine Protection Introduction to Control and Data Systems Basic Lifting Steam Flow and Steam Turbines Introduction to Networks Heavy Lifting Steam Systems Setting Up and Troubleshooting of Networks Overview of Rigging Steam Traps

Boilers Other Systems & Equipment Abnormal Conditions and Emergencies Auxiliary Vessels Combustion and Boiler Operations Fans Condensate and Feedwater Systems Filtration and Screening Unit Operations Condenser and Circulating Water Flaring, Venting, and Purging Normal Operations of Boilers Fundamentals of Process Solubility Startup and Shutdown of Boilers Material Handling of Bulk Liquids Water and Steam Portable and Emergency Equipment

12 13

14 Case Study proficiencies withinthecontextofoilandgasindustry. Business Essentialsisidealforanyonewhoneedstoimprove theirunderstandingandknowledgeofbusinessprocesses and AUDIENCE project riskmanagement,andsustainablemanagement. level coursescoverfinance,communications,humanresource management,project management,marketing,innovation, practical businessknowledgeandskillsonfoundationaltopics,tailored fortheoilandgasindustry. TheMBA- isunique,itsharesAlthough theoilandgasindustry manyfunctionswithallbusinesses.BusinessEssentialsprovides OVERVIEW Business Essentials users ofIHRDC’s e-Learning. courses usingIHRDC’s LMS.Becauseallemployeesinthecompany have accesstothecourses,ithasbecomeoneoflargest Body ofKnowledge(PMBOK) and prepare learnersforthePMBOKcertification exam. Thecompanyimplementedthee-Learning to-execute solution.Oneimportantaspectwasthatthecourses followtheProject Management Institute’s Project Management IHRDC’s BusinessEssentials,specifically theProject Management andCommunicationscourses,provided aneconomicandeasy- and developcriticalcommunicationskillsfortheiremployees. Afterinvestigatingseveraloptions,thecompanydeterminedthat project. Astheyprogressed, uppermanagementrecognized theneedtoimplementmore formalproject managementawareness A nationaljoint-venture LNGcompanywasintheinitialstagesofconstructionandmanpower developmentforasubstantialnew DEVELOPING PROJECTMANAGEMENTANDCOMMUNICATION SKILLSWITHBUSINESS ESSENTIALS graphics, animatedsegments,and interactive coursesthatinclude Business Essentialsfeatures integrated assessments.

LIFT FOR COMPLETE COURSE LISTINGS business management systemtosupplementbasicbusinessknowledge. learning a into incorporated or curriculum, a into organized individually, pursued be may courses Essentials Business flexibility, optimum For

to be successful in the international oilandgasindustry.to besuccessfulintheinternational and the supply chain on a global scale, knowledge that These courses teach about learners finance, marketing, management, is required oilandgasindustry.from theinternational management,usingexamplesdrawn recruiting toperformance The courses address vital personnel issues, from planning and say aboutabusiness. fundamentals, readfinancialstatements,andunderstandwhatthey enable non-financialprofessionalstounderstandcorporatefinancial With detailed oil and gas industry examples, these finance courses organizations. methods to develop creativity and innovation for individuals and creativity andinnovationisnotnecessary. Thesecoursesprovide Just becauseajobisnotinthe“creative”fielddoesmeanthat examples. presentation methodsusingrelevantoilandgasindustry This series teaches the fundamentals of effective business writing and thefoundationofAgileprojectmanagement. form Agile developmentandexplainsthekeyconceptsprinciplesthat These coursesexplorethemethodologies,practices,andtoolsof international human finance creativity communications agile

resources

essentials

and

trade innovation

management

courses

Management, from ethical, leadership, and economic perspectives. Management, fromethical,leadership, andeconomicperspectives. reasons. ThesecoursesexploreseveralaspectsofSustainable becoming an industry reality for both environmental and business Sustainability issometimesperceivedasatrend,butitfast planning for, communicatingabout,andrespondingtorisks. time, money, andreputation.Thesecoursesgiveafoundation in and havingasolidplaninplacebeforeproblemoccurswillsave isinherentlyrisky.The oilandgasindustry Accidentswillhappen, forthePMBOKexam. Knowledge (PMBOK)andprepareslearners the ProjectManagementInstitute’s ProjectManagementBodyof both the theory and practice of project management. It follows Using relevant oil and gas case studies, this series of courses covers oil andgasindustry. fundamentals ofmarketing,withanemphasisonitsfunctioninthe with theircustomersandclients.Thesecoursesexplainthe Without marketing,companieswouldnotbeabletocommunicate businesspractices. into accountthenewrealitiesofcontemporary This seriesaddressesthemethodstoproperlymanageateam,taking and change.Thesecoursesprovideafoundationintheseskills. Being aleaderrequirestheabilitytomanagepeople,organizations, sustainable project project marketing management leadership

risk management learn

management

management more at www . ihrdc . com / be

15 Business Essentials Course Listing 69 COURSES

a g i l e h u m a n r e s o u r c e s m a n a g e m e n t m a r k e t i n g p r o j e c t r i s k m a n a g e m e n t

Introduction to Agile Introduction to Human Resource Management Overview of Marketing Risk Communication Agile Team Challenges Planning and Recruiting Marketing Planning Risk Analysis Integrating Agile and Waterfall Practices Employee Selection Risk Response Planning Agile Certified Practitioner (PMI-ACP)® Practice Training and Development Risk Governance p r o j e c t m a n a g e m e n t Exams & Exam Strategies Employment Benefits Risk Practice Exams and Exam Strategies Performance Management Introduction to Project Management Compensation communications Project Processes and Project Integration Management sustainable m a n a g e m e n t Talent Management and Career Development Project Scope Management Equal Employment Opportunity Effective Communication Project Time Management Overview of Sustainable Management Ethics, Employee Rights, and Discipline Organizing and Structuring Project Cost Management Corporate Social Responsibility Employee Health and Safety Writing Effectively Project Quality Management Measuring Sustainable Management Performance Other HRM Issues: Work-Life Balance and Global HRM Presentation Basics Project Human Resource Management Sustainable Management: Leadership Ethics Purposeful Presentations Project Communications Management Triple Bottom Line Accounting Project Risk Management international t r a d e Project Procurement Management c r e at i v i t y a n d i n n o vat i o n Global Business Management Project Management Practice Examination and Examination Strategies Creativity in Teams and Organizations Global Marketing Innovation in Teams and Organizations Global Supply Chain Management Introduction to Critical Thinking Global Trade Finance Personal Creativity l e a d e r s h i p

f i n a n c e Introduction to Leadership “The presentation and format Overview of Finance Leaders and Work-Life Balance Accounting Concepts and Financial Statement Analysis Leading and Managing Change Time Value of Money Principles Leading Teams of the training was excellent.” Risk and Return –Learner Budgeting m a n a g e m e n t Practical Tools for Planning and Control Valuing Real Assets Managing in a Modern Organization Introduction to Business Statistics Managing People Time Management Effective Negotiations How to Coach

IHRDC’s e-Learning and Knowledge Solutions Spanning the Integrated Oil & Gas Value Chain O i l & G a s B u s i n e s s :

THE OIL VALUE CHAIN IHRDC’s e-Learning and Knowledge Solutions span the entire Upstream Oil Sector Oil oil and gas value chain, offering a wide range of courses that enable professionals in the energy industry to gain the knowledge

Development and skills necessary to achieve success in their careers and for Conventional Oil Discovery their organizations. IHRDC’s e-Learning courses include both foundational knowledge to understand the industry and in-depth Associated Gas Oil & Gas Exploration Exploration Drilling instruction on complex technical and operational subjects. Agreements Process and Well Completion Conventional Gas Discovery Condensate Oil & Gas Business: Petroleum Online provides an overview of the entire oil and gas value chain, Unconventional Gas explaining how business and technology function and intersect within the industry. (18 courses) Development and Marketing Upstream Gas Sector Upstream Technology: IPIMS courses encompass the Exploration & Production sector with extensive topics on background knowledge and more in-depth courses that simulate on-the-job assignments and Gas decision-making processes. THE GAS VALUE CHAIN (More than 800 courses)

Operations & Maintenance: O&M includes the majority of the oil and gas value chain with a focus on the tasks involved in operating and maintaining facilities and plants from production through IHRDC e-Learning and Knowledge Solutions refining and distribution. (340 courses)

Business Essentials explores the oil and gas value chain from a business perspective, offering OIL & GAS BUSINESS foundational topics common to all industries, with an approach relevant to the oil and gas industry. (69 courses) UPSTREAM TECHNOLOGY

OPERATIONS & MAINTENANCE

BUSINESS ESSENTIALS LIFT FOR COMPLETE VALUE CHAIN LIFT FOR COMPLETE VALUE

16 learn more at www.ihrdc.com/els 17 Downstream Oil Sector Retail Markets Regional Regional Midstream Oil Sector Distribution Storage LPG Fuels Product Motor Carrier Gasoline Crude Oil Tanker Intermediate Crude Product Bulk Storage Barge Home Heating Marketing Storage Pipeline Oil and Trading Diesel Fuel of Crude Oil Direct Crude Pipeline Product Tank Car Jet Fuel Markets Storage Crude Oil Product PiPipelinespelines Transportation Pipeline Industrial Fuel Oil Retail Markets Products Marketing TankT k TrT uckk Power Plant and Distribution OOther Products Fuels Petrochemicals Petrochemical Condensate Products Splitter Ammonia/Urea/ 11 Industrial Residentialesidential Methanol Underground Storage Gas to Liquids Petrochemicals Gas Pipeline Dry Gas Dry City Gate Commercial Gas Gas Transportation LNG Associated Gas LNG Ship - Loading LNG Ship - Unloading Vehicle Fuel Gas Processing Liquefaction

Ethane Petrochemical LNG LNG TrT uckk LocalL LNG Propane Receiving and Storage Industrial LPG fuels Vaporization Facility Local Distribution Wet (Rich) Butane Gas Refinery Company (LDC) Petrochemicals NGL's Natural Gasoline Downstream Gas Sector Power Gas Liquids Generation Markets Fractionation Plant Midstream Gas Sector Copyright © 2013 International Human Resources Development Corporation May not be reproduced without permission

Petroleum Online — 18 courses encompassing the complete Oil & Gas Value Chain

IPIMS — 800 courses in all areas of Upstream Technology

O&M — 340 courses devoted to Operations & Maintenance, covering Fundamentals, HSE, Maintenance, and Operations

Business Essentials — 69 MBA-level courses IHRDC’s Competency-Based e-Learning Pathways

IHRDC’s Competency-Based e-Learning Pathways are designed for EXAMPLE: REFINERY INSTRUMENTATION TRAINING PATHWAY

learners to progress in their training from foundational industry knowledge, Stage I (58 COURSES) Stage II (60-70 COURSES) Stage III (40 COURSES) FOUNDATION TRAINING FUNCTIONAL TRAINING PATHWAYS INDUSTRY SECTOR TRAINING PATHWAYS to generalized functional training, and finally to industry segment-specific Oil & Gas Health, Safety learning. By following these Pathways, learners can achieve the required Business & Environment

level of competency to better perform their jobs. Core I Core II Math & Science Technical Upstream Field Production & Operations Stage I: Foundation Training provides the background learning required for new personnel. Mechanical I Mechanical II Mechanical III

Stage II: Functional Training Pathways are divided into separate pathways, one for each functional area. Midstream Gas Stage III: Industry Sector Training Pathways provide a deeper knowledge of a specific area of the oil and gas industry. Electrical I Electrical II Electrical III

Instrument I Instrument II Instrument III Plant Operations Refinery LICENSING CONSIDERATIONS

Clients have the option of licensing our Competency-Based e-Learning Pathways by stage or as a complete package. Operations I Operations II Operations III Courses are also available individually. Petrochemicals

ESTIMATED LEARNING TIME TO COMPLETE THE PATHWAYS

The time that it takes to complete a selected Pathway depends upon the learner’s pace and amount of time available for learning. Each Pathway provides 150-200 hours of learning and is available for one year after purchase. When a new hire begins his training he will first complete Stage I: Foundation Training, which provides a solid understanding of the oil and gas industry as a whole, as well as the necessary training to safely and accurately perform his job. IHRDC’S COMPETENCY-BASED E-LEARNING PATHWAYS As the learner progresses in his training he will select a specialty, in this example, Instrumentation and Controls, E&P PATHWAYS O&M PATHWAYS and will follow the Instrument Pathway in Stage II: Functional Training Pathway. Exploration Geology Refinery Technicians In this case, because this learner is working in a refinery, he will then complete the Plant Operations courses, which Development Geology Petrochemical Technicians include equipment operations, operator responsibilities, and troubleshooting; and Refinery courses, which include Wellsite Geology Midstream Gas Technologies (in development) refining technologies, process reactions, and major unit operations, in Stage III: Industry Sector Pathway. Upstream Field Production & Operations Seismic Acquisition (in development) Seismic Processing Seismic Interpretation Drilling Engineering Production Engineering Reservoir Engineering Geoscience Management Petroleum Engineering Management

18 19 Client List

Our e-Learning Solutions have won numerous awards, including a 2012 AVA Platinum Award, 18 Telly Awards, and a Distance Learning Award for Excellence.

SUPERMAJOR INDEPENDENT SERVICE COMPANY BP Afren 10EQS Knowledge Exchange Ltd. Chevron African Petroleum Corporation 3M Company (Global Oil & Gas) ConocoPhillips Berry Petroleum Accenture ExxonMobil Chemical Cairn Energy India Alcatel-Lucent Shell International Exploration and Production Canadian Natural Resources Ltd. TOTAL CEPSA E&P Bakond TMM Coastal Energy Daesung Industries Co., Ltd. Companhia Energética de Minas Gerais - Cemig Deloitte Abu Dhabi Company for Onshore Oil Operations Dana Gas Egypt Geokinetics Abu Dhabi Marine Operating Company DCP Midstream Geotrace CNOOC SES Indonesia Energean Global Training Solutions, Inc. Ecopetrol Essar Oil Energy Services Group Ghana National Petroleum Corporation Infosys INA Ion Geophysical JOGMEC Maersk Oil Qatar AS Korea Gas Corporation Hyperdynamics Corporation National Oilwell Varco Korea National Oil Company INP Oildata Wireline Services Limited About IHRDC Kuwait Oil Company INPEX Corporation P2 Energy Solutions National Oil Company of Liberia JX Nippon Oil & Gas Exploration Corporation Petroleum Geo-Services IHRDC was founded in 1969 with a commitment to offer international oil and gas Oil and Natural Gas Corporation - India Kuwait Energy Company Corporation TECON Engineering GmbH companies excellent products and services to train and develop their workforce. In the Pertamina Hulu Mitsui Oil Exploration Co. Ltd. Wipro Technologies four decades since then – from both our Boston headquarters and our offices in Houston, Carigali Sdn. Bhd. MOL Hungarian Oil & Gas Company Amsterdam, Kuala Lumpur, Jakarta, and Lagos – we have set a worldwide standard of Petrotrin PROFESSIONAL ASSOCIATION Oando Plc excellence through our Instructional Programs, e-Learning Solutions, and Competency Exploration & Production Corporation Corporation National Cooperative Refinery Association Management. Our offerings are used daily by thousands of industry leaders. PTT Exploration and Production Public Company Ltd. Origin Energy (Australia) Society of Exploration Geophysicists SAFER-Yemen Pacific Rubiales ACADEMIC Saudi Arabian Oil Company PanAfrican Energy Tanzania Ltd. Bossier Parish Community College Instructional Programs offers outstanding workshops that teach management Guatemala COSTECH Zakum Development Company Pioneer Natural Resources and petroleum business essentials using challenging business games. Technical Book Sources Roc Oil Company Limited DOWNSTREAM University of Clausthal e-Learning and Knowledge Solutions provides innovative products that Santos - Indonesia CHS, Inc. Vietnam Petroleum Institute deliver accelerated, effective, and on-demand learning and knowledge to the SASOL Petroleum International (SPI) CITGO Petroleum Corporation SAVIA Peru international oil and gas industry. Consumers Co-Operative Refineries Limited WILL BUILD OUT WITH POCKET Inc. Delaware City Refining Company LLC Competency Management has industry-leading competency and compliance Talisman Energy Inc. Delek Refining, Ltd. solutions to assess, develop, and manage your workforce. Tullow South Africa (Pty) Ltd. Flint Hill Resources United Energy Pakistan HollyFrontier Companies To learn more about how IHRDC can help you build a world-class workforce Wintershall Holding AG Lunday-Thagard please visit www.ihrdc.com. Wintershall Noordzee Marathon Petroleum Corporation Woodside Energy Ltd. YPFB Chaco Valero Refining

20 COMPLETE DETAILS AVAILABLE ONLINE: WWW.IHRDC.COM

IHRDC/CORPORATE HEADQUARTERS 535 Boylston Street, 12th Floor Boston, MA 02116 USA CONNECT WITH IHRDC Tel: +1.617.536.0202 Fax: +1.617.536.4396 blog.IHRDC.com Email: [email protected] IHRDC @IHRDCTraining

IHRDC/NORTH AMERICA IHRDC/MIDDLE EAST

HOUSTON ABU DHABI Tel: +1.281.340.8535 Tel: +971.2.676.2662 Email: [email protected] Email: [email protected]

IHRDC/EUROPE IHRDC/AFRICA

LONDON LAGOS Tel: +44.01420.543427 Tel: +234.803.301.4101 Email: [email protected] Email: [email protected] AMSTERDAM Tel: +31.299.373480 IHRDC/ASIA

Email: [email protected] KUALA LUMPUR Tel: +60.3.4065.0800 Email: [email protected]

JAKARTA Email: [email protected]