Greer Veneer Or Green Revolution
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2008 Green Veneer or Green Revolution? ‐ greening the local authority ICT estate Published by: LGITU magazine and www.UKAuthorITy.com with support from SAS UK, Sun Microsystems, CIMA and Socitm. © Informed Publications Ltd, November 2008 2 Green Veneer or Green Revolution? Index Page 1. Introduction 3 2. Executive Summary, Helen Olsen, Editor, LGITU 4 3. Commentary 8 3.1 ‐ Dave Waltho, Head of Government Affairs, SAS UK 8 3.2 ‐ Jim Craig, Public Policy and Corporate Social Responsibility 10 Manager, Sun Microsystems Ltd 3.3 ‐ Helenne Doody, Sustainability Specialist, Chartered Institute of 11 Management Accountants (CIMA) 3.4 ‐ Richard Steel, Society of IT Management (SOCITM) President, CIO 13 London Borough of Newham 3.5 ‐ Jos Creese, Head of IT, Hampshire County Council 14 3.6 ‐ Glyn Evans, Assistant to the Chief Executive on Transformation, 15 Birmingham City Council 4. The Survey 16 4.1 ‐ Methodology 16 4.2 ‐ Response 16 5. Quick Survey 18 5.1 ‐ Do you feel adequately informed about Green issues? 18 5.2 ‐ Are Green issues important to your council? 19 5.3 ‐ Is your council committed to Going Green? 19 5.4 ‐ Does technology have a part to play in Going Green? 19 6. Main Survey 20 6.1 ‐ Green issues and the council’s wider organisational strategy 20 6.2 ‐ Key drivers for pursuing Green initiatives 20 6.3 ‐ Green issues in relation to other policy agendas 21 6.4 ‐ Do authorities have Green targets? 22 6.5 ‐ Do authorities understand the Green impacts of current operations? 22 6.6 ‐ How is the measurement of sustainability tracked? 23 6.7 ‐ What is in the Green business case? 24 6.8 ‐ Who leads on Green issues? 24 6.9 ‐ Is technology an enabler for sustainability? 25 6.10 ‐ What technology specific Green initiatives are under way? 25 6.11a ‐ Do Green/sustainability issues influence technology procurement? 27 6.11b ‐ What proportion of decision scoring do Green issues play? 27 6.12 ‐ Is evidence of Green accountability required from suppliers? 28 6.13 ‐ Is best value procurement based on whole life costing? 28 6.14 ‐ What does whole life costing include? 28 6.15 ‐ How far is the finance team involved in these decisions? 29 6.16 ‐ Do councils report on sustainability performance? 29 6.17 ‐ Key enablers of success for Green initiatives 30 6.18 ‐ Key barriers to success for Green initiatives 30 6.19 ‐ Will councils’ ICT estate be ‘carbon neutral’ within four years? 31 6.20 ‐ How important is Green ICT to local government? 31 7. Greening Council ICT – Examples in the News 34 Appendix I Response 37 ‐ Council Types 37 ‐ Job Titles 39 Appendix II The Questionnaires 42 Appendix III Project Partners 49 © Informed Publications Ltd, 2008 All rights reserved. This survey was researched and written as a snapshot of Local Government’s attitudes towards the identification and authentication of citizens within the context of transformation of local service delivery early in the financial year 08/09. Whilst every care is taken, the publishers and project partners accept no liability whatsoever for the content or accuracy of this research and the opinions expressed in this report. © Informed Publications Ltd, November 2008 3 Green Veneer or Green Revolution? 1. Introduction Will local government be able to match central government’s ‘carbon neutral ICT within four years’ goal? This key question, asked in LGITU editorial back in July 2008, instigated the research programme, ‘Green Veneer or Green Revolution’. When Cabinet Office minister, Tom Watson, announced the government’s aim to make energy consumption of its ICT estate carbon neutral within four years – and carbon neutral throughout its entire lifetime, including manufacture and disposal by 2020 – the British government became the first in the world to tackle the carbon footprint of its own computer systems. Computers produce as much carbon globally as the airline industry. And, yes, technology does admittedly use a massive amount of carbon energy. Yet there is universal acknowledgement of technology’s potential for cutting the carbon footprint of an organisation’s operations – any organisation. According to Richard Steel, CIO at Newham, current Socitm president and member of LGITU’s Local t‐Gov editorial board, “The real potential of ICT is to save ten times the carbon it creates. We should be considering the ICT potential to model new solutions and alternatives to profligate energy consumption.” Newham practices what it preaches. The council has a commitment to ‘supporting environmental stewardship through its use of ICT’ as one of its ten ICT strategic principles. Says Steel, “Local government has a duty of care for its communities, so environmental stewardship must be at the heart of its agenda, although this may often seem politically unattractive. “It follows that we should be helping our communities to minimise environmental damage – tele‐assistance and telehealth can minimise the drain on travelling and other resource consumption; connected homes can benefit from energy management systems and so on.” As a transformational tool, there is no doubting that technology will enable mobile, flexible, joined up, innovative, smart, efficient – and green – ways of working. It can deliver the green aspirations of many. Following Watson’s announcement, the government published a document containing ’18 key steps’ that departments can take to become green. Some were simple in the extreme – such as removing screen savers and automatically switching off PCs outside working hours – but if followed across the public sector these simple measures could have a massive impact on carbon emissions and budgets. The difficulty, of course, will be any perceived trade‐offs in the desire to implement leading edge, transformation technology solutions delivering enhanced customer services, and meeting green aspirations. Reducing the carbon footprint of service provision will indeed involve a radical rethink on behalf of both suppliers and the public sector on how ‘green technology’ is factored into the business case, enforced throughout the procurement process, and measured at the end of the day. Supported by SAS UK, Sun Microsystems, the Chartered Institute of Management Accountants (CIMA) and the Society of Information Technology Management (SOCITM), the research team set out to investigate whether local government can ‘green’ its ICT estate within the next four years; how it can ensure that ‘green’ is factored into the business case and procurement process; and, most importantly, how it will measure, monitor, and thus prove, its success in meeting this global challenge. With 98% of Local Area Agreements containing commitments for tackling climate change and its impacts, is local government, as with many issues before, ahead of the charge on the green revolution? Or is the ever increasing talk and hype over green merely a veneer to continue the status quo? © Informed Publications Ltd, November 2008 4 Green Veneer or Green Revolution? 2. Executive Summary Green veneer paves way for green revolution “We recognise Helen Olsen, editor LGITU that ICT has a vital contribution Almost six hundred local government officers – across the spectrum of to make both in councils and responsibilities – opened a survey form during this research terms of reduction project, reflecting the universal appeal of, and interest in, green issues. of energy What initially surprised researchers, however, was that only a third of consumption and these forms were completed. as an enabler to A quick follow up exercise confirmed suspicions: whilst 84.5% of the 162 other initiatives.” officers responding to this second exercise thought that technology had a part to play in ‘going green’ for their council, the majority felt unable to complete the “It should be survey because either it was not their personal area of work, the questions were too married to cost complex, or they felt unable to answer on behalf of their council. efficiency ‐ we are There is obviously great interest in greening the council ICT estate, but there wasting our own appears at present to be more talk than firm, well communicated, plans of action. money, we need Overall, 359 officers from 219 local authorities participated in the research to be finding a programme, representing 47% of the UK’s 468 local authorities. way to use IT more efficiently.” In‐depth questionnaires were completed by 197. Technology has a key role “It becomes even The vast majority of ‘quick survey’ respondents (162) thought that technology had more important a part to play in ‘going green’ (84.5%) – even more than felt that their council was that Chief Officers committed to going green (74.7%); or that their council saw green issues as and politicians important (81.5%); or felt informed about green issues in the first place (60.5%). have bought into Of those completing the in‐depth questionnaires (197) just 4.1% felt that green a sustainable issues were of limited or no importance to their council. The majority felt that strategy for the green issues were of central importance (49.2%) or of some importance (46.7%) to delivery of their council’s wider organisational strategy. sustainable solutions. The The majority (87%) of in‐depth survey respondents again see technology as a key total lack of enabler of sustainability, council‐wide. Despite this, however, the head of IT or CIO strategy in many appears to have little role in leading on green issues outside of the IT department. public Disappointingly, just four percent of respondents were confident that their organisations council’s ICT estate would be carbon neutral within four years. Just over a third means that thought it ‘possible’, and 1.5% ‘probable’. But 12% were definite that their council solutions that would not meet this goal. meet green targets are NOT High levels of interest in all things Green being enabled in In general, interest in green issues seemed to be higher in the larger councils than in the most efficient the smaller ones.