University of Prince Edward Island
Electric Vehicle Pre-Infrastructure Planning A Discussion of Social, Economic, and Technological Readiness of Prince Edward Island
Georgina Vardy 10/22/2012
A localized study, focused on Prince Edward Island, Canada, compiled to assist with determining social, economic and technological readiness for electric vehicles and the related infrastructure. The study used both a Christensen based disruptive technology framework approach and traditional marketing techniques to determine social and economic readiness. Residents showed an interest and aptitude for the social changes required however the financial affordability of the electric vehicles for residents was limited without nationally available, but locally deficient, incentives. A technology scan determined that electric vehicle battery chemical content and design are determining factors in effectively satisfying social needs and acceptance. The next stage includes localized marketing development for this unique location, vehicles sales and infrastructure. PERMISSION TO USE SIGNATURE PROJECT REPORT
Title of Signature Project: Electric Vehicle Pre-Infrastructure Planning: A Discussion of Social, Economic, and Technological Readiness of Prince Edward Island
Name of Author: Georgina Vardy
Department: School of Business
Degree: Master of Business Administration Year: 2012
Name of Supervisor(s): Tim Carroll
In presenting this signature project report in partial fulfilment of the requirements for a Master of Business Administration degree from the University of Prince Edward Island, the author has agreed that the Robertson Library, University of Prince Edward Island, may make this signature project freely available for inspection and gives permission to add an electronic version of the signature project to the Digital Repository at the University of Prince Edward Island. Moreover the author further agrees that permission for extensive copying of this signature project report for scholarly purposes may be granted Dean of the School of Business. It is understood that any copying or publication or use of this signature permission. It is also understood that due recognition shall be given to the author and to the University P E I
Address: UPEI School of Business
550 University Avenue
Charlottetown, PE C1A 4P3
Summary of Findings...... 5 Summary of Conclusions ...... 5 Research Question ...... 6 Electric Vehicles ...... 8 Vehicle Categories ...... 8 Electric Vehicle History ...... 8 The Environmental Perspective ...... 11 Electric Vehicle Technologies ...... 12 Technology Diffusion ...... 12 Battery Technologies ...... 13 Research Design and Methodology ...... 15 Technology Analysis Methodology ...... 15 Disruptive Technologies Framework ...... 15 Consumer Analysis Methodology ...... 16 Environmental Propensity Framework ...... 17 Consumer Purchase Decision Process ...... 18 Automotive Industry ...... 21 The Public Questionnaire ...... 22 Marketing ...... 24 Forces that affect Market Growth ...... 24 EV Market Discussion ...... 25 Market Growth ...... 26 Global Market Overview ...... 27 P E G ‘ “ E V ...... 27 Canadian Market Overview ...... 31 Political Environment and Government...... 31 Non Government Associations ...... 33 Provincially: ...... 34 Characterizing Prince Edward Island ...... 35 PEI Environmental Propensity & Social Norms ...... 36 Environmentally ...... 36 Politically ...... 36 Socially ...... 37 Economically ...... 38 Prince Edward Island Personal Vehicle Sector ...... 41 Cost Effectiveness of Electric Vehicles on Prince Edward Island ...... 41 Mass Adoption Scenario ...... 42 Power Generation Considerations ...... 42 Power Distribution Considerations ...... 42 Power Regulation Solutions ...... 43 Rollout strategy ...... 44 Recommendations ...... 45 Possible Next Steps ...... 46 Future Research ...... 48 Works Cited ...... 50 Appendices ...... 53 Table of Electric Vehicles ...... 54 Clean Air Agenda Program Hierarchy ...... 57 Canadian Electric & Hybrid Vehicles Incentives ...... 59 EPF Description of Segments and Recommendations ...... 63 Market Analysis ...... 66 Porter 5 Forces ...... 68 Electric versus Gasoline Fuel Cost Comparison ...... 71 Survey...... 72 Survey Results ...... 76 Public Information Brochure ...... 83
Summary of Findings Electric Vehicles are the economical choice. The energy consumption costs are approximately one third of the typical gasoline fuel costs.
The average income for Islanders is well above the threshold for being able to afford an electric vehicle, yet when distributed amongst the respective income brackets this indicates that only 18% of the population translating to 17,885 Electric Vehicles has the financial means to consider the additional initial expense of an Electric Vehicle using traditional affordability techniques.
Electric Vehicles have a range well within the typified needs of Island residents. The average commute for Prince Edward Island residents is 6.2km. The electric cars on the market today have driving ranges starting at 65km and jumping quickly to 120km and then topping off at 480km. The virtues of Electric Vehicles are not well known and the public has communicated a lack of vital information.
110 kilotonnes CO2 GHG emissions could be reduced annually if the eligible population of PEI purchased Electric Vehicles (EVs). This translates to a 6.7% reduction from current emissions related GHG on PEI.
An approximated 150 GigaWatts would supply the 70,375 registered light duty vehicles on PEI if they were all Electric Vehicles. Smartgrid and V2Grid technologies are a couple of the infrastructure updates that would make the biggest difference to electricity supply and environmental power generation concerns. These technologies provide the ability for electricity distributors, such as Maritime Electric, to balance demand with supply and enable renewable energy sources to maximize contribution. Electric Vehicle owners would benefit and have the peace of mind that their investment is creating cleaner power generation as well as minimizing their costs.
Electric Vehicle adoption is likely to be most successful if the charging infrastructure is expanded beyond the 10 public charging stations installed across PEI in 2012 to include parking and mall charging, fast-charging and battery-switching stations and a significant portion of new residential and commercial construction.
Summary of Conclusions The underserved market will remain the unserved market using the price category and sales tactics currently being used in the sustainable cycle of the automotive industry. To serve the portion of the market that is still searching for reasonable transportation solutions the industry will need a radically different approach and disruptive technology could be the answer. The path to success for the electric vehicle may be along the alternative route which includes public transit, motorcycles, scooters, trains, rental vehicles, school buses, snowmobiles and other recreational vehicles.
More information needs to be pushed into the public eye. The average Islander is not aware of Electric Vehicle aspects. 99.7% of Island respondents communicated in the survey, with an average response between strongly disagree and disagree, indicating that they did not have enough information about Electric Vehicles to make a decision of whether they could make an educated decision whether to purchase or not to purchase. The communication to the public and the disclosure of government studies and Electric Vehicle testing has been lacklustre generating assumptions that the technology is no longer in the Canadian future. Opinion Leaders have the most influence during the evaluation stage of the innovation-decision process as well as for late adopters (Rogers 1964, p. 219). Government programs working on EV projects need to make informing the public a priority.
Tax or rebate incentives for Electric Vehicle purchases would make a dramatic impact on consumer awareness and adoption. An incentive of $8,000, a subsidy of $1,000 for residential charging stations and a $4,000 income tax credit for reduced fuel consumption, comparable with Quebec would be encouraged.
It is the actions of the present that will indicate the ability to maximize the results of clean energy initiatives and pollution reduction targets of the future. Enabling Electric Vehicles sales to begin now will encourage energy conservation, emissions control, and a readiness for the future.
International agencies do not see Canada as a significant participant in the clean transportation future. It is time for action to change the future: change the environmental outlook for Canada, change the opinion of international experts and change Canadian positioning in technology advancements for vehicle technologies.
Supporting infrastructure that goes beyond energy supply and the various charging apparatus should be initiated immediately. Maintenance and repair programs for colleges require development and parts and supplies providers need to be retrained and retooled.
The social constructs of PEI can be both a hindrance and a help in the adoption of Electric Vehicles. The social pressure to conform is high and can be utilized to boost Electric Vehicle utilization. The institution of mandatory participation of new construction Electric Vehicle plug-in locations and the introduction of vehicle emissions testing may have positive effects on this populous.
Research Question Internationally the environment is a continuous focus in both the media and marketing. Then why is environmentally friendly transportation not readily available and related businesses booming globally? Christensen suggests that Electric Vehicles (EVs) are part of a subcategory of technologies labelled disruptive (defined in the Research Design & Methodologies section), which follows a different take-to- market strategy for success. I suggest that there may be additional concerns that need to be addressed including social, economic, as well as technological, to make environmentally friendly transportation obtainable on PEI.
I had hoped to introduce an infrastructure plan that would alleviate range anxiety and eliminate inconvenience excuses for not purchasing an EV. Sadly my utopian outlook was short-sighted. The research thus far points out that if we build the infrastructure the consumers will not necessarily come. Are we ready as a society, is it financially reasonable, and is the technology mature enough for the EV revolution? To answer some of these questions I propose a presentation of prior research results and a characterization of Prince Edward Island for social, economic, and technological readiness for EVs.
On a small island, where the sustainable management of our resources is crucial, where rural areas enhance the characteristic beauty of the provincial landscape, where the sea is an intrinsic part of life, the integrated coordination of agricultural and fisheries production, resources management, and the respect towards the environment are a tremendous responsibility. PEI residents are influential stakeholders in guaranteeing a better quality of life for today's and future generations.
C specifics. A characterization of Prince Edward Island will include the physical area, typified driving ranges (prior research results and summarized existing data), public preconceived EV pros and cons (public questionnaire), likelihood and requirements of adoption of the technology if available (public questionnaire), economic trends, and political notions. And finally, summarizing the perspective of the local public utility and how they may or may not be preparing for an automotive revolution.
To capture a true image of Prince Edward Island there is an obligation to discuss social norms and the prevalence of an environmental propensity to allow for marketing projections. The Island has a unique culture and social hierarchy that assists in its rural characterization.
Characterizing Prince Edward Island is intended for future comparisons of ruralised areas, as urban EV studies exist.
There are significant differences in rural versus urban societies. The majority of Electric Vehicle research as well as the market that has been traditionally focused on remains urban. Yet there is a vast amount of the Canadian market that is classed as rural in every province. It is this underserved market that has to pay an exorbitant amount of their monthly income on fuel and private transportation. This portion of the market does not have the luxuries of public transport, the option of self propelled transport (bicycles or walking), nor the conveniences associated with urban living.
Often rural people look to urbanites for their example of what is economical, trendy, or convenient. The needs of the rural are overlooked, and even if they were not it is very likely that the historical pattern of following the urban population would prevail. The rural population needs affordable, technologically up-to-date, environmentally savvy access to education, goods and services.
The key benefit to be achieved is the presentation of readiness for an EV Infrastructure Plan. As a secondary benefit, this should either confirm or allay concerns related to the delayed introduction of Electric Vehicles.
Ultimately, the objective is to assist with the EV movement, even if it means that additional changes are required or a delay is necessary for success. This report is intended to assist in the eventual uptake of EVs in the Atlantic Provinces. This adoption should result in cleaner air due to a reduction in emissions originating from traffic, noise pollution, petroleum dependence as well as the achievement of national targets on air pollution and renewable energy. This project is thus being conducted in order to identify: i. Local likelihood of EV adoption; ii. Publically expressed requirements for EV adoption; and iii. Stakeholder perspectives
The need for an environmental change is undeniable, as US Vice President Al Gore confirmed in his A I T at http://www.youtube.com/playlist?list=PL1A6E2D304D264F58. This spurred on international governments to invest billions of dollars for research, international debates and panels, and action plans.
It would be prudent to begin with a high level discussion of EV technology evolution and the auto industry. This dialogue is requisite to follow the technology trends and enable an understanding for the extrapolations made.
Electric Vehicles
Vehicle Categories
Combustion Engine This type of vehicle is the 20th century standard vehicle with the gasoline or diesel powered engine and either manual or automatic transmission.
Hybrid Electric Vehicle (HEV) There are variations on this type of vehicle, those that are considered partial hybrid using the combustion engine primarily with the electric motor used to subsidize for acceleration and boost, as well as those that are considered fully hybrid utilizing the electric motor primarily and utilizing the combustion engine to generate battery energy while in motion.
Plug-In Hybrid Electric Vehicle (PHEV) The plug-in prefix is used to annotate that the battery is solely charged by an outside source (rather than by the present combustion engine) and that when the battery charge is low, the combustion engine is then used as a backup. In theory, this model could have the combustion engine and yet never utilize it.
Electric Vehicle (EV, PEV) The Electric Vehicle or the Plug-In Electric Vehicle, are one in the same. The only propulsion unit present is an electric motor and it is electricity exclusive as a fuel source. It is this type of vehicle that this study centers.
Electric Vehicle History
Early History: Over 100 years ago there were more cars on the road that ran on electric battery power than cars that ran on gasoline. EVs were among the earliest automobiles. Between 1832 and 1839, Robert Anderson of Scotland invented the first crude electric carriage(Bellis, 2006). By 1835, in Holland, a small-scale electric car was designed by Professor Stratingh of Groningen and built by his assistant Christopher Becker(Bellis, 2006). In 1881, Frenchmen Gaston Plante and Camille Faure improved battery charge storage(Specified, 2009), paving the way for electric vehicles to be mass marketed. The first nations to support their widespread development were France and Great Britain.
In the early 1900s electric automobiles held many vehicle land speed and distance records. Camille Jenatzy on April 29, 1899 in his rocket-shaped Electric Vehicle reached a top speed of 105.85 km/h(energie Schweiz, 2005).
Electric Vehicles were produced by Anthony Electric, Baker Electric, Detroit Electric, and others during the first part of the 20th century. Due to technological limitations the top speed of these early production models was limited to approximately 30 km/h. Electric Vehicles were sold as town cars to the upper class and marketed as fitting vehicles for women drivers due to their ease of operation, lack of noise and cleanliness.
In 1912 Cadillac introduced the electric starter, which simplified the task of starting the internal combustion engine(Gerdes, 2011). In the early 1880s Karl Benz developed a radiator system(Hoge, 1999-2012), along with a number of other grouped patents, which alleviated the need to stop every few minutes at water holes and horse troughs to replenish the steamers. Both of these inventions contributed to the invasive takeover of the combustion engine. Ultimately, technological advances in internal combustion engine (ICE) powered cars advanced beyond that of their electric-powered competitors. The early electric automobile industry dwindled to niche industrial applications by the 1930s.
The point-contact transistor was invented in 1947 and Henney Coachworks joined forces with Exide Batteries manufacturer National Union Electric Company to produce the first modern electric car based on transistor technology. The 72 volt Henney Kilowatt model had a top speed of 96 km/h and could travel on a full charge almost 100 kilometers. By 1961 the production was stopped before making a mass marketed product due to the cost of producing the vehicle being higher than the cost of their gasoline counterparts. Even though the Henney Kilowatt never reached mass production numbers, the transistor-based electric technology developed for the Kilowatt paved the way for modern EVs(G.N. Georgano, 1982)
Recent History Over 10 years ago Electric Cars began a comeback.
The United States California Air Resources Board (CARB) developed a zero-emissions vehicle (ZEV) mandate, which required 2 percent of a manufacturer's vehicle sales within the state to be ZEV. A race began to develop electric vehicles and to fight the mandate, a mandate which prescribed vehicle development for automotive manufacturers12.
Starting in 1996 GM produced the EV1 - 1,117 units were produced composed of either lead acid or Nickel Metal Hydride (NiMH) batteries - which could reach speeds up to 130 km/h with a driving range of 190 km. In 1998, the first production of the Honda EV Plus began using Nickel Metal Hydride batteries having a range over 160 km on a charge. Toyota also using NiMH batteries, began sales of the RAV4-EV with a range over 190 km and the eCom with a range of 100km. Nissan responded with the Hyper-mini and the Altra using a prismatic Lithium battery which boasted a range of 190km and a standard charging system that that took 5 hours at 220 Volts12.
In 1999 the EV1 vehicles were impounded upon lease end without the option to renew. The vehicles were taken back by the manufacturer and eventually destroyed. Nissan and Honda followed suit and destroyed the Hyper-minis, Altras EV P T M C destroyed the eCom and discontinued production of the RAV4 Electric Vehicle in the spring of 2003, after only eight months of production and little advertising12.
The reasons for this destruction of GM, Nissan and Honda vehicles, which were loved by their owners, are still not publicly known. All EV1s, which were the focus of a media circus, were sent straight off to Mesa, AZ, where the tires and batteries were removed, they were subjected to an 18" crush, and then trucked back to a smelter near Fontana. The 1999 EV1s were destroyed, with the exception of a few retained in Michigan proving grounds12.
It has been theorized in the documentaries 'Who Killed the Electric Car?' ‘ E C , written and directed by Chris Paine, that the Electric Vehicle programs were eliminated because they posed a threat to the billion dollar oil industry (if interested visit http://www.whokilledtheelectriccar.com/).
After much pressure from automotive manufacturers and likely other sources CARB eliminated most of the ZEV requirement, substituting a greater number of partial zero-emissions vehicles (PZEVs) and a Super Ultra Low Emissions Vehicle (SULEV) category to meet the requirement. This program adjustment was designed to obtain equivalent emissions reductions by substituting less expensive and more general purpose vehicles3. California, United States car sales drove the automotive industry into progressive action which indicates that not only does consumer behaviour influence industry development direction but also government regulations.
Low Speed Vehicles - LSVs or Neighbourhood Electric Vehicles NEVs were regular electric vehicles that were only capable of traveling at a maximum speed of 40km/h. The LSVs were created to provide a
1 http://www.evcanada.org/evhistory.aspx
2 Paine, Chris. Who Killed the Electric Car? and Revenge of the Electric Car. Documentaries introduced at Sundance Film Festival Jan 23, 2006, and Tribeca Film Festival April 22, 2011. 3 ISU Corp - Cadisys 2004 - 2008 - All Rights Reserved EV Canada Web Site V 2.6 04/12/2008
U N “ P E -Fuel Mix, is applicable across the Maritimes as fuel sources and power generation for PEI can be considered comparable or perhaps a smidgen cleaner. The power generation mix for Nova Scotia has a little more coal than the New Brunswick and PEI mix. The environmental impact of nuclear power is not considered in this assessment. Important findings from this report are: 1) that power generation is a major source of the environmental footprint of electric vehicles and that driving electric vehicles as a green source of transportation is a farce unless the electricity generation is also clean, 2) that the emissions impact is categorically dependent on the daily commuting or driving range and 3) that hybrids and fuel efficient combustion engine vehicles are similar polluters given different driving habits (Hughes, 2011).
The Dalhousie University study funded by Nova Scotia Power4 found that it was the local electricity generation methods that made the largest impact on the pollution contribution of Electric Vehicles, as can be logically concluded, and for the conventional combustion vehicles the share of pollution from well to gas tank and gas tank to wheels is more distributed. It is the electricity generation method that plays the greatest role in determining the greater contributor of pollution 5. The findings themselves are not surprising, however it gives hope for giving the power for pollution reduction to the hands which seem to cry in international forums that they have little control over the individual consumer... our government. If power generation was to become cleaner and steer away from coal and fossil fuels then improving pollution control seems attainable. The environmental impact from extracting the battery ingredients, manufacturing, and subsequently disposing of them may be the greatest environmental impact of the Electric Vehicle revolution. The Hughes and Sundaram (2011) publication ignores the environmental impact of battery development and disposal. This element is crucial in determining a holistic perspective on the environmental impact of EVs. Battery development and disposal is due to the dependency on the type of battery that will become mass marketed, which to date is not definitive and may contribute to this omission in the Dalhousie report.
The time delay between technology discovery, development and market introduction for EVs is proving to be too long to keep the public engaged and convinced that EVs are still the next evolution of transportation. Despite the type of benefits that can result from a mass conversion the research shows that technology adoption does not occur instantaneously upon exposure.
Electric Vehicle Technologies
Technology Diffusion The Canadian literature on new technology diffusion is somewhat sparse, largely due to an historical lack of longitudinal data that are required for analysis of technology mapping dynamics. The subject of T The Laws of Imitation and Ryan and Gross 1943 expansion on the identification of diffusion as a process in "The Diffusion of Hybrid Seed Corn in Two Iowa Communities.", and most recently directly related
4 Hughes, L & Sundaram, S. Do EVs Make Carbon-Sense in Nova Scotia?: A Well-to-Wheels Analysis Using Nova “ P E -Fuel Mix. 5 Calculations from the Nova Scotia Power study, as well as equalizing the comparison using 7. 3km/kWh and 10km/L. research of Rogers (1995) Diffusion of Innovations, yet there are few predictive models. Christensen introduced the concept of divergent categories for technologies, namely sustainable and disruptive. Sustainable technologies being those categories of technologies that have been studied and there is an ease of predicting the market and lifespan for the product or service; those technologies which once industry and thrive. Disruptive technologies however are those that which seem to have characteristics which are attractive, but inappropriate for the established market; they are the technologies which sweep an industry suddenly without many predictive characteristics for experts to foresee. Christensen proposed the mid-century notion of the S- curve by Rogers (1962, Figure 1) could be used to predict the arrival of the next superseding disruptive technology.
Figure 1: The S-curve diffusion of innovations according to Rogers (1962). With successive groups of consumers adopting the new technology (shown in blue), its market share (yellow) will eventually reach the saturation level.
Most technologies do follow this curve of market share penetration, it is the timeframe in which the saturation point for that particular technology will be reached that is the point of prediction. Christensen proposed that if related successive technologies were mapped along a timeline that a predictive pattern could U as the rate of diffusion of the technology could be predicted.
The Wall Street Journal published a timeline of technologies using the S-curve model following C ication. Consequently, the only known existing work is based on United States data files. There is a need for Canadian specific data and analysis as outlined in the Future Research section of this report. Battery technology and battery management systems are the sources of trajectory, this is confirmed by technology analyst Christensen (p206).
Battery Technologies There are many battery technologies that have made their way into the automobile. Traditional lead- acid batteries are no longer even considered a part of the modern automotive battery field. Nickel Metal Hydride (NiMH) is bulky and heavy which creates many limitations that affect the automotive application. Lithium Ion (Li-ION) is pricey and a global limited supply of raw materials has been publicised by the media as a concern, yet it maintains the lead in automotive manufacturing and battery technology development.
Lithium Ion Batteries LI-ION batteries have approximately three times the energy density of traditional lead-acid batteries and 50 percent more than NiMH batteries. This translates into a lighter car with a longer range.
To add concern despite reassuring raw lithium and magnesium deposits, Charles Wu, a Ford Research Managing Director argues that the primary deposits reside in non-democratic, non-westernized countries in South America and China which indicate that a reoccurrence of the Middle Eastern strife over big oil is inevitable. Bolivia is estimated by E&H magazine Bolivian governments refuse salt flat mining to extract. Jon Lauckner General Motors Vice President of - E H There are those that are both assured and confident, such as Serge Yoccoz Renault Project Director for EVs, material will be enough for the next decade... and in the future, E H p52), as well as those that are fearful for the longevity of the resource such as Thomas Brachmann, “ H ‘ D E W E H Lithium Ion batteries continue to be the design of choice despite other interesting battery technologies.
Other Batteries Technologies The sky is the limit when you begin to investigate the types of batteries that have been developed for testing. Ilika Technologies is a high volume battery testing facility that has seen quite a variety of battery types including Lithium ferro-phosphate prismatic (LiFePO4), ion super polymers, nano Lithium titonate, a variety of phosphates, manganese cocktails, and even exterior charging options such as sublevel electroconductive polymers (in the roads), and wireless power transfer options. High capacity capacitors have been found to be a good supplementary technology to extend the capabilities of the limited battery technologies (new MOSFET designs) including acceleration boosts or range backup extension.
Will a combination of various technologies spell the success for EVs? The best design would include many of the various afore mentioned technologies, yet the likelihood of a manufacturer choosing to make a quality product at a reasonable price is too outlandish to imagine as realistic.
Automotive manufacturers are not driving, nor really pushing significant funding toward, these technologies due to the contradictory pressures of the presently wildly profitable sustainable technology of the combustion engine. The low to mid price vehicle demand does not match the parts and profit established ratio. The high cost of batteries is resulting from a serious economies of scale conundrum. In addition there are limited experienced service and maintenance providers, especially here in Canada. Supplementary Electric Vehicle research is needed. Research Design and Methodology Defining the research methodology is just as important as the research itself. Two methodologies were used to guide the direction of the research conducted; this was done to integrate both a framework for the technology investigation and marketing techniques which incorporated the centrality of the environmental element of the Electric Vehicle.
Technology Analysis Methodology Categorizing the type of technology that Electric Vehicles fits into is key if it leads to a successful approach to designing a marketing plan. This success has yet to be realized. Christensen proposes that there are both sustainable and disruptive technologies. This definition is helpful in deciphering if traditional techniques and known architectures will be useful or if they need to be abandoned for a much more directionally free and financially limiting design. Christensen introduces and elaborates on Electric Vehicles as a specific example of disruptive technology. This definition helps to explain why traditional and existing automobile manufacturers have not passionately embraced the Electric Vehicle nor experienced the sales that are possible given this fabulous new technology.
Disruptive Technologies Framework The Disruptive Technologies Framework is a conceptual methodology developed by Christensen. According to the DTF, disruptive technologies will not be attractive to established markets but will be valued by an emerging market.
C the presen N technologies and products require different assets and skills than likely found in existing companies. Christensen also maintains that resources must be limited and separate for independent success of the technology. Small resources for small profits.
C for where technology is greater than demand and estimates future intersections through linear extrapolations. Mortality rates for disruptive technologies are high, but do require iterative learning to fully try out potential success. New technologies are anticipated to be unsuccessful on the first try, so fail cheaply. The ultimate use for the technology is unknown therefore failure is an intrinsic step.
Obtaining a leadership position in a technology is important to grasp and take advantage of first mover benefits. This is not necessarily true for sustainable technologies.
C scale of the new division for the technology development will be too small to maintain value to the “ I that is interested in such small markets and markets that do not exist cannot be analyzed.
Christensen believes that Electric Vehicles need to be on the financial lower end or for niche users. The rise of KIA is just such an example in the automobile market. The dominant manufacturers of the modern vehicle moved upscale and left a gap in the market for lower end economical vehicles. Christensen believes that Electric Vehicles need to fill that same kind of market, an underserved portion of the market.
According to Christensen no matter how defined we make the market, due to the nature of the technology (i.e. disruptive), it will not succeed through this path and that the emerging market that will bring about success exists.
However, C technology approach is not gospel. Helfat and Lieberman (2002) contradict Christensen by stating that resource deficiencies of the birthing company can be filled through alliances, joint ventures, acquisitions, and licensing of their technologies. Afvah (2000) states that it is the resources of customers, suppliers, alliance partners, and complementors (all players in the value chain) that must be obsolete in the face of the technology for it to be disruptive. Christensen also appears to have disregarded the influence of culture. Chesborough (1999 a&b) shows the importance of continental culture in the classic Christensen example of disk drive technology development. North American firms lost their leadership position in disk drives despite their access to resources outside of the direct firms. It is the Japanese firms who hold in high regard the exclusivity of relationships that have maintained their leadership position. Danneels (2003) and Slater & Narver (1998) challenge C C D “ N His strokes are too broad and the definition of niche begins to appear to apply to the masses. D Disruptive Technology Reconsidered argues that disruptive technologies do not have clear criteria, and therefore technologies cannot be classified as Christensen proposed.
Chesborough (2001) astutely contributes that most empirical work focuses on internal validity through case studies but often does not contribute to the ability to generalize and make external validity possible. This is where the leap from theoretical notions to ex ante by Christensen is admirable and although not absolute, helpful in the real world. The disruptive technologies framework is helpful despite the contradicting possibility that the Electric Vehicle technology may have become sustainable in nature before even becoming mainstream as they are being marketed as mainstream. Furthering Christensen notions of the Electric Vehicle market not being the initial direction for success of this technology, when we apply the Resources Processes and Values Theory it informs us that the automotive industry as it exists even today, even with the electric vehicles that are manufactured, is not T that have been perfected for economic success, and the values of the manufacturers and their aftermarket service, maintenance, and turnover are not aligned with electric vehicles, they are fine tuned for internal combustion engines and sustaining the existing technology. Social and governmental pressures have kept the automotive giants in the Electric Vehicle business despite the economic imbalance. A framework that could define the technology was an obvious requirement, but there was another vital element to researching marketing of an Electric Vehicle, namely the environmental factor.
Consumer Analysis Methodology The consumer is central to the direction of this product we call Electric Vehicles. It is not only the decision process that the buyer navigates, but also the environmental propensity that weighs on the decision to purchase a green product like the Electric Vehicle. The green initiative and an environmental conscience can contribute to an eventual purchase.
Environmental Propensity Framework The Environmental Propensity Framework(Oliver & Rosen, Fall 2010) develops marketing strategies categorized by environmental values and environmental self efficacy. The study offers a classification of consumers by categorizing them by environmental values and environmental self efficacy. This classification assists with developing marketing strategies based on these environmental opinions of the individual consumer. The study also suggests gas prices, tax incentives, fuel economy and social factors as significant contributors to the marketing strategies, although the study results do not directly try to include these factors in the marketing outcomes. The EPF suggests the following five categories along with an approximation on the distribution of westernized nations:
True Greens (20 percent) Environmental activists; think and act green; do not think there are barriers to action Low Potency Greens (20 percent) Strong attitudes but little action unless it is easy because issue is too large to handle Moderate Greens (30 percent) Moderate behaviors and attitudes; take easy actions such as recycling Modest Greens (20 percent) Less concerned about environmental issues and problems, lower green behavior; less likely to believe that industry needs to improve the environment Non- Greens (10 percent) Cynical and apprehensive about environmentalism; think environmental movement is a front for political interest groups
The segmentation of the market allows for both policy and marketing initiatives geared directly for the propensity category. The following (Figure 2) is an excerpt of the marketing outcomes from the EPF study:
Segment Policy Initiatives Marketing Initiatives True Greens (high environmental values, high environmental self- efficacy) Because True Greens are likely Because True Greens view than Modest to be opinion leaders, design themselves as opinion leaders, Greens and Non-Greens policies to reward True Greens design marketing efforts to Less price sensitive for driving hybrid vehicles and encourage them to share their make their efforts visible to opinions about the environment than Low Potency Greens, Modest others. For example, allow hybrid and their ability to make a Greens, Less skeptical or Non-Greens toward new products vehicles to drive in the car-pool-only difference. Outlets for True lane. Greens to express their opinions problem solving can include blogs and other types Most willing to engage in complex Also, take advantage of opinion of viral communications. leadership and willingness to Moderate Greens, Modest Greens, or engage in complex problem Marketers can also take Non-Gree Higher inns opinion leadership than solving by including True Greens in policy development. willingness to engage in complex communications than Low Potency problemadvantage solving of True and Greens technological Greens, Less skeptical but more toward skeptical marketing toward savviness by including True Greens marketing communications than Non- in coproduction of products. Greens -monitoring than Modest Greens or Non-Greens Higher in self savviness than Modest Greens or Non- Greens Higher levels of technological toward Hybrid Cars Highest behavioral intentions Figure2: The full results is available in Appendix EPF Description of Segments and Recommendations
The results of this study are interesting and some important marketing tips can be gleaned from it but this study cannot be directly applied because hybrid owners and potential owners are at this time a different market than potential Electric Vehicle consumers. Hybrid owners are risk-adverse buyers who are not ready to dive straight into the technology. This risk aversion may be based on either a tendency to wait for the early majority to begin adoption of the technology or it may be that hybrids are the early replacement for EVs until socially we catch up to where we really are environmentally as we are in global denial of our environmental predicament and technologically.
According to this framework, the greater the recycling participation the easier to market green products such as hybrid or Electric Vehicles. This cannot be directly applied to Prince Edward Island residents, as the driving reasons behind the high recycling participation rates do not appear to be environmentally driven. Social pressures to conform are quite strong and participation in recycling is visible within the community; green products are still fighting for mass consumption in PEI. Even the small rise in the use of green products has not directly correlated with the rise in interest and demand for Electric Vehicles
The marketing strategies compiled and categorized by the environmental propensity framework are too simple, yet they provide a reasonable marketing strategy component using secondary data of Prince Edward Island recycling participation rates. This study is also difficult to apply when the consumers of PEI have not been sampled and segmented; this would be for future research.
Consumer Purchase Decision Process A consumer passes through a series of stages as the purchase decision process proceeds.
1. problem recognition 2. information search 3. alternative evaluation 4. purchase decision 5. post-purchase behavior