THE DECISIVE STEP AHEAD BOC GROUP

COMPANY PROFILE www.boc-group.com THANK YOU MORE THAN 20 SUCCESSFUL YEARS!

July 2015 marked the 20th anniversary of the BOC Group. Prof. Dr. Dimitris Karagiannis and a few fellow campaigners from the then existing BPMS research group of the University of Vienna had founded the company in 1995. Ever since, an international medium-sized company has emerged and has become an innovative and successful market player for IT-based management tools and associated services.

Our journey has always been characterized by continuous change. From a small business with centralized operation, we have become a multi-national corporation with distributed areas of responsibility. We have grown from a one-product business to a company with an extensive product and service portfolio and this by constantly adjusting to new technological frameworks. In addition to this portfolio we have actively and sustainably expanded to new regions and markets.

At the same time, this change has always been accompanied by some constant factors: in strongly cooperative relationships with our clients we have always been open to dialogue and have never considered ourselves a “unidirectional provider”. We promote innovation through our experience, which we have gained through a large number of challenging projects, and we integrate this experience actively in the continuous development of our products and services. Furthermore, we emphasize diversity among our employees that, today, originate from nearly 30 nations and deliver creative ideas and solutions from different perspectives.

Since its foundation, the BOC Group has had the opportunity to participate in a variety of exciting projects and initiatives with a vast number of interesting personalities. We would like to sincerely thank our clients, employees and partners for this journey and are already looking forward to the years ahead!

Vienna, March 2017

Dr. Franz Bayer Dr. Harald Kühn Dr. Christian Lichka

3 ABOUT US THE BOC GROUP The BOC Group develops software products and services for effective and extensive management of all capabilities and assets We offer a unique user experience for each and every stakeholder and make it easy for them to contribute to the processes and within your organization. The main focus lies on improving Process Management and Enterprise Architecture capabilities as objectives of your organization. Supplementary to our software products, the BOC Group offers a wide range of services and lead- well as facilitating better Governance and Compliance. Moreover, we enable organizations with our products and services to ing practices. On the basis of excellent feedback and recommendations many companies refer back to our consulting knowledge deliver better value to their clients. We deliver our products and services with over 180 employees spread across Vienna, Berlin, for further guidance when aiming at implementing projects successfully. We are project managers, process modelers, enterprise Madrid, Dublin, Athens, Warsaw, Winterthur and Paris, and with more than 90 partners around the globe. For over 20 years, we architects, business analysts, and the like, and sometimes just an accelerator for striving towards your and your company’s have built a reputation in the international software development market. The highly scalable and easy-to-use products of our objectives. Built on two decades of such project experience and close cooperation with top universities, the BOC Group proudly BOC Management Office are used by Fortune 500 companies as well as small and medium-sized enterprises throughout the world. represents experience, reliability, innovation and future viability.

5 THE MISSION “The simplest form is not always the best, STRIVING FOR but the best is always simple.”

EXCELLENCE Heinrich Tessenow German architect, professor and urban planner

OUR VISION HOW WE BECAME WHO WE ARE TODAY

Every single day we work to develop and implement Keeping with this search for excellence, we do not only have In 1995 the BOC Group was founded as a spin-off of the Uni- Proactive and dynamic exchange, creating and maintaining a easy-to-apply resolutions for complex business situations. a highly integrated state-of-the-art software suite. We also versity of Vienna. Cultural and intellectual diversity, openness creative working environment for development and improve- Oriented towards our clients’ goals, we strive for excellence make use of well-established and innovative methods and for new things and the continuous urge to excel in what we do ment of established procedure models, software and software in our products and services. Our various references and procedure models, as well as software-based solutions in has brought us to where we are today: a technological leader solutions leads to high-quality results and our state-of-the-art success stories demonstrate both, the competencies to fos- order to support our clients in achieving their goals. Thanks and domain expert. tool suite. ter improvement of corporate management processes and to the wide range of projects we have worked on all our com- Diversity and multidisciplinarity are no shallow words: today the Over the past years, we have maintained a close relation with the sustainable and profitable development of your compa- bined years of experience have now proven to be beneficial for BOC family counts more than 180 employees from 30 nations. top universities and research communities. Every year our em- ny’s capabilities and assets. To achieve this, we consider our clients. We have created products that fit a company’s We speak many different languages and origin from various ployees also contribute substantially to many national and in- ourselves a trailblazer, challenging given facts and always necessities and drive their development, no matter what scientific disciplines like business administration, business in- ternational projects in research and development. They collab- aiming to find the most suitable solution. industry they take part in. formatics, informatics, mathematics, and many more. orate intensively in elaborating new methods and techniques.

7 COMPANY LOCATIONS OF THE BOC GROUP

With eight branches and the Vienna-based headquarters, we promote our cultural diversity while still servicing our clients regionally. To understand our clients in the best possible way, we pay close attention to language and culture through establishing local offices all over Europe.

Dublin

BOC Group Warsaw Berlin BOC Products & Services AG

Paris Vienna Winterthur

AUSTRIA FRANCE GERMANY BOC Information Technologies BOC Information Technologies BOC Information Technologies Consulting GmbH Consulting GmbH Consulting GmbH

Madrid

Athens GREECE IRELAND POLAND BOC Information Technologies BOC Information Technologies BOC Information Technologies Consulting GmbH Consulting Ltd. Consulting Sp. z o.o.

SPAIN SWITZERLAND BOC Business Objectives BOC Information Technologies Consulting Ibérica, S.L.U. Consulting GmbH

9 TIMELINE BOC MILESTONES

Foundation of the BOC Group as First ADONIS Student Version spin-off of the BPMS Group of the University of Vienna First BOC Partner in Europe First Version of ADOIT for Austrian Walter-Netting-Award IT-Management and Enterprise First version of ADONIS for Architecture Management Business Process Management for Young Viennese Entrepreneurs (Category: Best Young Entrepreneur) Firt company-wide First Version of ADOLOG for ADONIS licence sold Foundation BOC Ibérica, Madrid Foundation BOC Greece, Athens Foundation BOC Austria, Vienna Supply Chain Management Foundation of BOC AG as Holding

1995 1997 1999 2001 2003 2005 1996 1998 2000 2002 2004 2006

Foundation BOC Germany, Berlin Foundation BOC Ireland, Dublin First version of cooperation tool Foundation BOC Poland, Warsaw Aggregate turnover BOC Group Etablishment of the PROfit for ISO certification. for the first time over 10 million EUR BOC Management Office Membership: Workflow First Version of ADOSCORE for Management Coalition Cooperation with Strategy and Performance Start of the university initiative Start of the Web portal initiative TÜV Süddeutschland Management (ADONIS Process Portal)

First version of the More than 10.000 registered ADOIT Community Edition ADONIS:CE users Overall BOC Group turnover (www.adoit-community.com) Start of the cloud initiative EUR 20+ million Official TOGAF® certification Start of the development of New Risk Management of ADOIT through opengroup.com More than 90,000 „New Platform” (NP) and Internal Control solution Community Edition users Forrester Research assesses First version Foundation BOC Switzerland, BOC Group publishes ADOIT and the BOC Group as Strong growth ADONIS Process Portal Winterthur „BPMN fit for business“ “Strong Performer” of the SaaS business

2007 2009 2011 2013 2015 2017 2008 2010 2012 2014 2016

First version of the More than 4 million models Foundation of the research Foundation BOC France, Paris ADONIS NP Starter Edition ADONIS Community Edition in client databases community adoxx.org Technology shift: available online via credit card (www.adonis-community.com) (www.adoxx.org) First clients for ADONIS & ADOIT all products 100% web Start of the “Move” initiative Worldwide first Community Edition as Software as a Service Mor than 50,000 registered First version ADONIS:cloud of a BPM tool ADONIS:CE users (Cloud Service; now: Starter Edition) OMG Award “Best BPM Application using Standards”

11 SERVICES SUSTAINABLE Goals ProectsANDReflect COMPREHENSIVEModeling Value Management Proects Clients Goals Reflect Modeling Management Modeling Proects

Time Value Environment Time Modeling Reflect Environment Time Modeling EnironmentBusiness and IT Management is all about engagementReflect with rather complex situations requiring detailed attention and transparent Analytics Enironment Reflect decisions. Every management decision in an organization is accompanied by high expectations and high pressure for a smooth Management Analyticschange towards improvement.Modeling Out of 20 yearsReflect of hard work,Modeling a large number of projects,Proects and extensive experience,Consulting we have Time Management Analytics Modeling Proects Consulting become renowned developers and providers of products and services based on best practices, comprehensive know-how and Modeling Value Proects Goals Modeling Proects Value Goals Proects Managementinternational standards. We deliver the highest quality to ourClients customers in five main managementReflect domains. Management Modeling Clients

Reflect Environment Time Modeling Analytics Reflect Enironment Environment Reflect Time Modeling Analytics Reflect Enironment

Modeling Proects Consulting Time Management Analytics Modeling Proects Consulting Time Management Analytics Proects Clients Goals Reflect Modeling Management Modeling Proects Value Clients Goals Proects Reflect Modeling Value Modeling AnalyticsBPM Reflect EnironmentEAMEnvironment Reflect Time Modeling BPAAnalytics ReflectGRCEnironment BEXTime Value Reflect Business Process Enterprise Architecture Business Process Analysis Governance, Risk Business Execution Consulting TimeManagementManagement AnalyticsManagementModeling Proects Consultingand OptimisationTime Managementand ComplianceAnalytics Modeling Reflect Modeling

Management Proects Clients Goals Reflect Modeling Management Modeling Proects Value Clients Goals Proects Reflect

Environment Time Modeling Analytics Reflect Enironment Environment Reflect Time Modeling Analytics Reflect Enironment Modeling ProectsBPMConsulting Time ManagementEAM Analytics ModelingBPAProects ConsultingGRC Time ManagementBEXAnalytics Modeling Business Process Management (BPM) focuses on the core Enterprise architectures need to be responsive to change and Once an organization manages to bring Governance, Risk and Compliance On a long run, every management sys- Goals Modeling Proects Value Goals Proects Modeling Value Clients of yourReflect organization: how products and services are Managementbeing aim at providing a comprehensive andModeling coherent management transparencyClients into its process architec- (GRC) are three importantReflect pillars of or- tem requires stakeholder-centricManagement work- delivered to you, within your organization and eventually to system. Therefor Enterprise Architecture Management (EA or ture, Business Process Analysis and ganizational management that aim at flows which can be triggered manually Analyticsyour clients,Reflect andEnironment which important success factors contributeEnvironment to EAM) focusesReflect on optimising an oftenTime fragmented congregationModeling AnalyticsOptimisation (BPA) is theReflect next stepEnironment to- operating the business in pursuit Timeof its or automatically,Value Reflect according to significantEnvironment the end-to-end processes. BPM helps to design and optimise of capabilities, processes, applications and technologies to wards a process-managed enterprise. goals while considering its organizational events, deadlines, achievements, unex- Time Managementthe process architectureAnalytics and business processes alongModeling your support business strategyProects in the best possibleConsulting way. TimeDesignManagement and improvement principlesAnalytics fol- structure, potential hinderingModeling risks and pectedReflect issuesModeling and findings etc. Thus, Proects value chain. A professional enterprise architecture programme allows for low your business strategy and reflect adherence to given guidelines. In view re-certification of processes, evaluation ReflectThis brings importantModeling benefits: byValue introducingManagement sustainable busi- developing your businessProects towards itsClients target and helps you Goals Reflectquality, time, costs,Modeling industry benchManagement- of the recent shift from purely financialModeling of risks, control assessments,Proects compliance Value Clients ness process management, your organization is able to align align your IT, so that your business services get delivered in marks, target operating models, process risks towards operational risks, continu- surveys and many other management more flexibly to changing requirements and pursue your goals a cheaper, faster and better way. Furthermore, the increased interfaces, resource allocation, customer ous monitoring and control is inevitable processes are an integrated part of the Time Value Environment Time Modeling Reflect Environment Modeling Enironment and those of your clientsReflect more effectively. Increased trans- transparency allows your organizationAnalytics to analyse poten- Enironmenttouch points and many more. Whether for addressingReflect these risks appropriately. Timestakeholder-centric management system.Analytics parency allows for more efficient use of resources and high- tial impacts of upcoming changes in a comprehensive yet you expect a big change focusing on one We operationalise their definition, analy- Business Execution (BEX) is the next Analytics Modelinglights improvementReflect potential Modelingto all stakeholders. We provideProects timely manner.Consulting We can help to shape your EA by TimeprovidingManagement significantAnalytics improvement potential Modeling or a sis, assessment and control Proectsand demon- generationConsulting user experience within our Time Management each and every role with specific views and dashboards within the tools and techniques. Every EA stakeholder in your organ- rather evolutionary approach, we help strate how risk management becomes products and services, integrating people- Proects Goals Modeling Value Goals Managementthe BPM life cycle and help yourClients organization on the way to izationReflect will be able to contribute to and to benefitManagement from your you set-up andModeling drive successful BusinessProects an established strategicClients management centric workflows:Proects designed by the busiReflect- process excellence and process innovation. EA management system. Process Analysis and Optimisation. process in your organization. ness and executed by the business. Environment Time Modeling Analytics Reflect Enironment Environment Reflect Time Modeling Analytics Reflect Enironment Time 13 Modeling Proects Consulting Time Management Analytics Modeling Proects Consulting Time Management Analytics Modeling Clients Goals Reflect Modeling Management Modeling Proects Value Clients Goals Proects Reflect Modeling Value Management

Analytics Reflect EnironmentEnvironment Reflect Time Modeling Analytics Reflect EnironmentTime Value Reflect Environment

Time Management Analytics Modeling Proects Consulting Time Management Analytics Modeling Reflect Modeling Proects

Management Proects Clients Goals Reflect Modeling Management Modeling Proects Value Clients Goals Proects Reflect Modeling PRODUCTS THE BOC MANAGEMENT OFFICE

The BOC Management Office supports the introduction and implementation of well-established standardised management approaches. The comprehensive tool suite integrates methodological know-how with practical experience in Strategy and Performance Management, Business Process Management, Supply Chain Management, and EA and IT Management.

ADOADOLOITG ADOIT

By using ADOxx as a powerful platform, our products are highly integrated and incredibly flexible. With open file formats and ADOxx is BOC’s platform for meta-modelling development and configuration. It allows the implementation ADOXX interfaces, as well as the standardised system architecture, ADOxx-based products can easily be integrated in specific solutions of modelling methods and entire modelling toolkits. Modelling language, procedure model and corresponding functionality in the and operated in different infrastructures. form of mechanisms and algorithms can be realised using ADOxx’s frameworks. ADOSCORE ADONIS ADOLOG ADOIT With ADOSCORE the BOC Group provides a comprehensive ADONIS is the tool to kick-start your BPM/BPA initiative and The management suite ADOLOG is based on the SCOR Enterprise Architecture and IT Service Management initiatives strategy and performance management tool. It enables you to successfully implement BPM. It allows your business and reference architecture, ready to be used in any organization map and analyse detailed architectural information in the EA transform KPI data from external systems into focused man- process analysts to map and analyse processes, improve cor- which strives for more transparency within their logistics pro- suite ADOIT. Powerful features for data collection and analysis agement dashboards, targeted to individual groups, without porate quality and performance and make process-relevant cesses. It aims at continuous optimisation of the supply chain and reliable graphical visualisation help you keep up with best previously having to implement central data-warehouses. information accessible to all employees. and the underlying sourcing network. practices and build the most suitable architecture from the start.

ADOSCORE can seamlessly be integrated into the existing ADONIS provides full BPMN support, implements governance Success lies in the optimal assignment and coordination of val- The toolkit is based on international standards such as DoDAF, infrastructure, bridging the gap between strategic and opera- for regulatory frameworks (COSO, SOX, Basel, Solvency, ue added. ADOLOG delivers the most important design princi- TOGAF, COBIT and ITIL and supports sustainable architecture tional management by connecting strategic objectives with op- EFQM, ISO etc.) and enables process excellence approaches ples for a modern supply chain, focusing on Sourcing, Quality, decisions by demonstrating, with minimal effort, how applying erational performance results. such as Lean, TQM or Six Sigma. Risk, KPI and Technology Management. EA can create value for your business.

15 ANYTIME ANYWHERE BOC CLOUD SERVICES

Implementing management approaches with the BOC Management Office is designed to be as easy as applying the tools them- selves. Therefor BOC Cloud Services offer the use of the tool suite without the need for installation or technical operation. The BOC Group provides its know-how as manufacturer to ideally support your individual scenario.

ADONIS NP Starter/SaaS ADOIT as SaaS SOFTWARE AS A SERVICE With ADONIS NP Starter the BOC Group provides an elemen- In ADOIT as Software as a Service EAM or ITSM initiatives Complementary to the standardised cloud services and business tasks. The BOC Group has been developing, tal online BPM solution for modelling, analysis and publishing can get started instantly. The powerful yet easy-to-use online ADONIS NP Starter the BOC Group also offers its success- testing and adapting its products and solutions in-house for of business processes. The standardised service is simple and solution provides features for data collection, crosslinking and ful BPM and EAM tools as Software as a Service (SaaS). more than 20 years. Taking into account the numerous projects quick to access anytime, anywhere and allows users to start extensive graphically appealing analyses. The standardised By doing so, we provide the full range of flexibility regard- we have been involved in, BOC Cloud Services leverage the ex- with a BPM initiative right away. ADONIS NP Starter comes with ADOIT SaaS is based on the well-renowned EAM suite ADOIT ing customising and product configuration in our cloud pertise of development experts, solution engineers and the most important ADONIS features and incorporates specif- and can be accessed quickly and easily, radically lowering any environment. BOC Cloud Services allow for customer-specific cloud specialists, aiming to provide the best possible sup- ic preset views for process designers and readers, as well as entry barrier. Tool and method are oriented towards internation- configurations and environments to be operated in highly secure port and a suitable environment for your enterprise to reach graphical analysis and stakeholder-specific dashboards. With al standards and frameworks such as TOGAF and allow for a state-of-the-art infrastructure, minimizing or even omitting the next level. ADONIS NP Starter, a new dimension is added to the success- head-start with EA initiatives, saving the troubles of installing administration efforts on your side. This way, our clients can ful BPM tool ADONIS. Easy and ready to use. and running an in-house application. focus on what they are best at: their core competencies

17 SELECTED CLIENTS

„With ADOIT we are able to plan, operate and settle “Process management with ADONIS allows us to our IT landscape in a better way.“ increase the quality of our processes while OUR CLIENTS reducing the amount spent on overtime.” Dr. Reto Peter Head of Specialist Unit IT Architecture Management, Paul Hoheneder A JOINT JOURNEY PostFinance AG Head of Accounting, Generali Holding AG It is our commitment to help our clients achieve their goals. For this purpose, the BOC Group takes the important role of a reliable partner and enabler to overcome difficulties and manage challenges in the area of business and IT on all levels of maturity. Through joint problem analysis and solution development, together, we are able to find the right path towards the future journey „The enterprise architecture initiative has created a strong and stable planning basis for the entire of your enterprise. “With the BOC Group, we have a competent partner organization. ADOIT has provided optimal support and with ADONIS, a cost-effective, user-friendly and with the perfect implementation of our also a highly integrative solution” individual architecture model.“ Alexander Kolter Michael Plachy Executive Director, Gesellschaft für KontoService mbH Head of Staff Unit Software-Engineering Federal Ministry of Finance

19 SELECTED PARTNERS

“The close partnership with BOC enables both parties to extend their individual portfolios offered to the customer. Together we can integrate great tool expertise with dedicated consulting services. OUR PARTNERS Working with the BOC Group is a pleasure.”

Dr. Dietmar Gerlach COLLABORATION CTI Consulting AG, Germany FOR SUCCESS

“Being associated with BOC Group allows us to The BOC Partner Programme complements the distribution of our local offices with a world-wide partner network. Trusted and “The attractive product portfolio of BOC provides us provide our customers with services based on reliable companies in more than 25 countries add their professional knowledge and best possible customer care to the product with various acquisition opportunities for our world-class tools. Our consultants provide and service portfolio of the BOC Group. consulting services with existing customers faster service, efficiently and in less time as well as new prospects.” than our competitors.” Christoph Prackwieser Rodrigo Salinas Adoplus Consulting, Australia 360 Soluciones, Mexico

21 RESEARCH DOMAINS

ENGINEER EDUCATE MANAGE MANAGEMENT TRAINING SEMANTICS ENTERPRISE SYSTEMS SKILL MANAGEMENT SOCIAL NETWORKS BUSINESS PEOPLE KNOWLEDGE IT ALIGNMENT COMPETENCES PERSONALISATION COMMUNICATION COMMUNITIES RISK PROCESS PRODUCTS LIVECYCLE DESIGN APPROACH LEARNING COURSES LIFELONG DESIGN APPROACH DESIGN APPROACH

Engineer your Business – “Engineering is Designed Reality” Analysis, design and optimisation of value-adding business processes allows for the implementation of efficient processes, structures and systems. We are developing and evaluating new application areas and innovative methods to perfectly support specific scenarios and industries.

eGovernment Interoperability Cloud Computing

Smart Software Engineering Factories of the Future Internet of Things

Train and Educate your People – “Education is Capitalised Future” The evolution of your business strongly relies on organizational development. Personal skills enhancement is used for dealing with the increasing complexity of day-to-day work. We are intensively working not only to represent learning content transparently and in a clear form, but also to make the training process visible.

Technology Enhanced Learning Competence Management Assessment Design SCIENCE & RESEARCH OPEN INNOVATION Learning Process Teaching Process Manage your Enterprise Knowledge – “Knowledge is Humanised Information” BY COOPERATION Your people carry the knowledge of your entire organization and hence strongly influence its prosperous development. This knowledge needs to be leveraged for new initiatives and evolution of your business. We are developing and testing innovative Our research group is continuously contributing to numerous well-renowned and high-impact research projects and is amongst techniques for approaching complex issues and are providing management via powerful analysis methods. the most innovative in the European Union. Research topics such as Factory of the Future, Cloud Computing, Big Data, Technology Enhanced Learning, Knowledge Management and Social Innovation are worked out as model-based approaches Intelligent Knowledge Management Personalised Mobile Mass Data Big Data and grouped according to three research domains.

Security Collaboration

23 FACTS & FIGURES

BOC RAISING THE BAR More than 20 years ago, the BOC Group emerged out of a brilliant idea. Today, our product and service portfolio continuously delivers significant value to more than 1.000 clients worldwide. In recent years we have continued to be part of the customer journey, from quick-win projects towards corporate programmes. In annual planning processes, we reflect both the achievements as well as the next steps on this journey. To highlight a selection of these achievements we have turned some of them into figures.

PROJECTS BY FOCUS WE ARE 180+ EMPLOYEES Shows the distribution of successful projects delivered in the last five business years.

Product Development Specialists Business and IT Consultants Solution Engineers 0% 40% Quick-wins 48% Corporate 12% Strategic Marketing and Sales Outsourcing

STAKEHOLDER INVOLVEMENT Shows the distribution of scenarios per coverage at customers in the last five business years. 100% Independent

29% Initial 42% Comprehensive 29% Integrated

USER COMMUNITY INSTALLATIONS CLIENTS PARTNERS PROJECTS 85.000+ 35.000+ 1.000+ 90+ 5.000+ in 120+ countries in 80+ countries in 50+ countries in 25+ countries in 20+ years

25 MORE THAN 20 YEARS OF BOC GROUP INNOVATION THROUGH EXPERIENCE www.boc-group.com

BOC Group Athens • Berlin • Dublin • Madrid • Paris • Vienna • Warsaw • Winterthur

Imprint: publisher and manufacturer: BOC Products & Services AG, place of publishing and manufacturing: Vienna, Austria; https://www.boc-group.com/imprint/