Routes into Leisure & Tourism (including Hospitality, Catering and Sport) www.ahkandm.ac.uk Introduction

Leisure, tourism and catering industries are booming. Are you aware of the current career opportunities within these industries?

This booklet tells you about the courses that are available in Kent and Medway to help you get qualified for a career in these fields. You can choose to do a short course to boost your Many of the courses on offer are current prospects or take a longer course to flexible and family friendly, and become qualified in something new. Before students often take a year or two out you know it, you could become a qualified before taking a second, or even a chef, a professional football coach or a tour third course. Of course, this means manager! you’re always improving your career and pay prospects. Once you’ve Training in these industries will not only prepare read through the booklet and have you for an exciting job, but will also teach you an idea what you would like to do, valuable “soft skills” that you can use in any take a look at the progression maps industry. Being able to interact well with clients, at the back; Travel and Tourism, effectively manage your staff or business in Hospitality and Catering and Sport addition to multi-tasking and working in teams each have their own map. These are all skills you can develop now and carry will tell you the courses that are with you throughout your career. available and where. Looking at this map will also help you see what type of employment or further courses they can lead onto. Please seek advice before enrolling on a course to make sure it is the best one for you.

www.ahkandm.ac.uk 1 Which Career?

You may not have what it takes to be a professional cricketer, but that doesn’t mean that you can’t have a career in sports. Maybe you are not interested in baking cakes, but being a butcher is more your style? There are many options within the hospitality, catering, tourism and sports industries. Have a look at these examples to get your creative juices flowing and then chat with your careers advisor:

CATERING

Please see Hospitality & Catering map in the back of this booklet to get started

Baker Bakers work in plant bakeries (with machinery and production lines), in- store bakeries (usually supermarkets) and craft bakeries (small shops).

Butcher (retail) Retail butchers buy stock, cut and bone meat, and serve customers at the counter.

Catering/ They manage staff recruitment, training, organise shifts and breaks, Restaurant Manager and keep staff motivated.

Chef Chefs are responsible for the preparation and cooking of food, using a variety of cooking techniques.

Chef de Partie/ The person in charge of a section of the kitchen is known as a Section Chef chef de partie, or section chef and is responsible to the sous chef or under- chef.

Commis Chef A chef in training who works in each area of the kitchen and assists with food prep.

Head Chef/ The head chef is responsible for running the entire kitchen, Maitre de Cuisine monitoring and maintaining the quality of food the kitchen produces. Tasks include gourmet menu planning, dealing with suppliers, managing the budget and organising staff.

Kitchen Supervisor/ They organise and oversee the work done by their team, plan menus, Manager order food and keep control of the budget by minimising waste and maximising efficiency.

Sommelier An expert in all elements of wine service who advises on wine-food pairing as well as history on particular vintages.

Sous Chef The sous chef has experience in every department and can run a large kitchen on behalf of the head chef if necessary.

Waiter/Waitress They serve customers by taking orders, serving food and preparing tables.

2 www.ahkandm.ac.uk Case Study 1

SAMANTHA

I left school at 16 with my GCSEs because after so many years in school, I realised that academic work just wasn’t what I enjoyed. I decided to train for a job I really wanted. I have always been attracted to catering and hospitality because you can do anything from cookery to hotel management: there are loads of jobs available and the skills you learn in one area can also help you in another area. I don’t think I could ever run out of interesting job options. I took the Professional Chef’s course straight after I left school because I’ve always enjoyed cooking: it’s challenging because you have to be creative, organised, and able to cope under pressure. I’m currently working towards my Advanced Craft qualification which will enhance my career prospects at a supervisory level while working in a nice restaurant in town. The whole process will have taken me 3 years by the time I finish and I can go straight into a kitchen as a chef or section head. If I want, I could even take a job with a tour operator or a cruise and ferry operator and work abroad. I feel I’ve got lots of options and decisions ahead of me, but I also feel secure in the knowledge that I’m learning a profession and doing something I love.

The case studies in this booklet are fictional examples based on real students. www.ahkandm.ac.uk 3 Which Career?

TRAVEL AND TOURISM Please see Travel & Tourism map in the back of this booklet to get started

Air Cabin Crew Air cabin crew, also known as flight attendants, are responsible for the care and safety of air passengers during flights.

Air Traffic Controller Air traffic controllers monitor and direct air traffic in order to maintain a safe distance between aircraft. Some controllers regulate airport traffic, while others regulate flights between airports. They use both radar and their vision.

Airport Information Employed by the airport, they provide information on flights and Agent services, direct passengers, make announcements and handle complaints.

Events Manager Events managers plan, co-ordinate and publicise promotional, educational, corporate, sporting and social events.

Holiday Centre Worker Holiday centre workers are employed by caravan parks, holiday centres or camps in roles such as waiters/waitresses, cooks, chefs, counter service staff and group leaders.

Passenger Liner Passenger liner stewards attend to customer service needs on Steward board ship. They will usually work in one particular area of the cruise liner, such as the cabin or bar area.

Resort Representative They represent the tour operator and aim to ensure the success of clients’ holidays (usually abroad).

Travel Agency Sales They advise clients and sell them holidays and travel. Much Consultant of their time is spent dealing with clients in person, so agents must be good listeners and familiar with a variety of locations and packages.

Travel Courier Travel couriers are responsible for making sure that travel arrangements for parties of holiday-makers run smoothly.

Tour Guide They escort visitors around cities, historic buildings, gardens, religious sites, museums and other places of interest and may sometimes even be actors or actresses who become a particular character to do so.

Tour Manager Tour managers work for tour operators and are responsible for organising and accompanying tours. They make sure all the travel arrangements for a group of tourists go as planned and that the accommodation, meals and service are satisfactory.

Tourist Information They provide information, in person, in writing and on the Centre Assistant telephone, in order to help customers make the most of their visit to the local area.

4 www.ahkandm.ac.uk HOSPITALITY

Please see Hospitality & Catering map in the back of this booklet to get started.

B & B Owner Bed and Breakfast owners provide accommodation in their home or nearby residence. They must be good hosts and be able to do everything from housekeeping and cooking to giving tourist advice and managing finances.

Director of The Director of Human Resources is responsible for staffing qualified personnel; ensuring Human Resources employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counselling and discipline.

Director of Sales They supervise and train all Sales Staff, including conducting performance evaluations; work with the General Manager to ensure business goals are met; and maintain good relations with local government and local companies. Travel may be part of this job.

Hotel General Manager They oversee the running of hotels and are responsible for managing their staff in areas such as food and refreshments, accommodation and amenities, entertainment and conference facilities.

Hotel Receptionist They make reservations and cancellations, allocate rooms and hand out keys to guests or porters. They may also handle financial transactions and book excursions.

Hotel Sales Consultant They meet with individual and corporate clients to ensure their needs are catered for, including booking conferences, banquets and other business activities. They also develop relations with current clients and attract new ones.

Housekeeper Manager They are responsible for organising the housekeeping staff in a hotel to ensure that all rooms are kept clean, tidy and welcoming.

SPORT

Agent Sports agents negotiate playing or coaching contracts, work out product endorsement fees, and provide financial, investment, and tax advice. They may also offer personal and legal advice to clients.

Fitness Instructor They teach correct fitness methods in classes such as aerobics, yoga, spinning and kick-boxing. They plan classes and make sure facilities are safe. They may also encourage participants to continue with exercise and healthy living.

General Managers They coordinate the activities of teams and athletic departments. They are responsible for personnel decisions involving coaches, athletes, and support staff; and they often supervise employees who manage sports facilities.

Information Director Sports information directors act as liaisons between the team, the athletic departments and the news media. They prepare press releases and organise opportunities for athletes and coaches to interact with reporters, photographers, and the broadcast media. They may also be responsible for team’s official publications such as programmes, magazines and websites.

PE Teacher Teachers are responsible for classroom management, planning the syllabus, tracking student progress and ensuring that all students are actively participating. Depending on the level, teachers may also prepare students for GCSE or A-level exams.

Personal Trainer Personal trainers provide physical fitness instruction through personalised health and fitness plans; measure blood pressure, heart recovery rate, body fat etc.; and maintain records to monitor client development.

Promotion Director They work for sporting teams to design and implement promotional campaigns that will increase ticket sales. They also negotiate sponsorships and advertising for events.

Sports Therapist A sports therapist helps injured athletes return to full functionality. A qualified sports therapist advises on prevention of injuries and can examine, assess and treat those that do occur. Even more frequently, they help with the rehabilitation process. www.ahkandm.ac.uk 5 Tasters

This booklet is about progression, but what happens if you don’t know where you want to progress to? Talking to teachers, careers advisors, parents and friends are all good places to start. Sometimes though, you might need a short course (a few days or a few weeks) to give you a chance to see what studying a particular subject would be like. Too many interests to choose just one? Short courses are also a good way to learn a new skill or explore an interest without the time commitment of a full qualification. They can range from Coaching or Retail Travel Certificates to Food Hygiene and Cake Decorating and everything in-between. Listed here are a sample of the Tourism, Catering and Sports short courses available within Kent and Medway. Please contact your local FE college for more opportunities to check out a possible career or learn something new!

Course Institution Length BBQ Cookery for the Summer Thanet College 6 weeks

Cake Decorating West Kent College 5 weeks

Chocolate Canterbury College 1 day

Exploring Sport Online Open University Distance learning

Food Safety: Fish, Meat and Dairy University of Greenwich 1 week

Introduction to Asian Cooking Thanet College 6 weeks

Level 1 Basketball Coaching Award Northwest Kent College 5 weeks

Level 2 Award in Food Safety in Catering Northwest Kent College 1 day Thanet College West Kent College Managing Food Safety in Catering Level 4 West Kent College 6 weeks

National Certificate for Personal License Holders Mid-Kent College 1 day South Kent College West Kent College RIPHH Primary Certificate in Food Safety Canterbury College 1 day

WSET Certificate in Wines and Spirits Hadlow College 3 days

6 www.ahkandm.ac.uk Case Study 2

I love playing football – it was really the MARTINO only thing I enjoyed doing at school and when I left it was the one thing I’d look forward to after I got home from work or at the weekend. I left school at 16 and got a job in a sports shop, but I hated the 9 to 5 routine. I felt so bored and it wasn’t long before I found it difficult to get up to go to work in the morning. My mum found a short course available in coaching football and I took it. I got the Level 1 certificate after 3 weekends and the course included workshops in child protection and how to coach young people. That was really interesting because I began to see how I could make a career out of my hobby. The Level 2 certificate only took me another 120 hours in total and I’m now working towards my Level 3 certificate where I’m learning how to plan and prepare coaching sessions. If I do well in this course, I’ll get my qualification in coaching at an advanced level. With that, I could go on to a uni course in sports science or management. I really feel that doing this series of short courses has opened up a whole new career path for me. Who knows? Maybe one day I’ll be a professional coach or a personal trainer. The case studies in this booklet are fictional examples based on real students.

www.ahkandm.ac.uk 7 Apprenticeships

Employers are looking for candidates with practical experience and skills they can utilise in the work place and apprenticeships are a great way to achieve this. Apprenticeships are work-based training programmes for people who want to develop their prospects and career. An apprentice will get the opportunity to earn money, gain qualifications and acquire new knowledge and skills, all at the same time.

What do you learn on an apprenticeship? During an apprenticeship, people follow a training programme based on a framework developed by the relevant industry. The framework defines the content of learning and this will vary for each industry. However, all frameworks have three parts:

1. NVQ (National Vocational Qualification): developing skills in a work-based learning environment. This usually involves 4 days a week working for a local employer and earning a wage, but can also be done as a block placement i.e. the apprentice spends 7 weeks working, then 1 week in college.

2. Technical Certificate: learning the theory behind the work-based learning experience. This usually involves 1 day per week with your learning provider, but can also be done as a block placement i.e. the apprentice spends 7 weeks working, then 1 week in college.

3. The development of key skills, including communication, IT, problem solving, number and personal skills.

Apprenticeship (Level 2) - equivalent to 5 GCSEs A-C grade.

There are no set entry requirements, although your learning provider may request that you sit a general assessment test to gauge your potential.

Advanced Apprenticeship (Level 3) – equivalent to A-Levels/HNC/BTEC.

You will need 5 GCSEs at grade A-C, or you can progress from the Apprenticeship programme (above).

Some colleges may suggest that you study on a pre-apprenticeship course before commencing on an apprenticeship. This is to prepare you with the basic skills for the world of employment.

8 www.ahkandm.ac.uk Looking Forward

How to Apply Apprenticeships are open to anyone aged 16-24 who is not already in full-time education. There are different ways to apply: 1. Call the national Apprenticeships helpline on 08000 150 600 2. Apply by going direct to an employer who offers apprenticeships 3. Contact your local learning provider or training provider to see which apprenticeships they offer. Contact details for learning providers are found in the back of this booklet Private providers such as KEITS (www.keits.co.uk) and KEY Training Services through Kent County Council (www.keytrainingservices.org.uk) are also good sources to explore. For more information, check out www.apprenticeships.org.uk, or ask your advisor about the National Apprenticeships Vacancy Matching Service.

14-19 Diplomas Diplomas are a new, employer-designed qualification that will begin to be available in Kent and Medway from September 2008. The Hospitality and Catering diploma is available in select schools and colleges as of September 2009. The Diploma in Sport and Leisure and in Travel and Tourism will be available is some schools as of September 2010. All three will be widely available as of 2013. If you choose to study one of these diplomas, you will learn relevant technical skills and customer service skills as well as develop life skills such as team working, communication, creative thinking and self-management. Many in this sector run their own business, so business management skills are also essential. In addition to the Hospitality, Tourism or Sport focus, diplomas incorporate the teaching of English, Maths and ICT to give you the skills necessary to succeed in life and employment. Diplomas are offered by a partnership of institutions which means you will not spend all your time sitting at a desk in a classroom. Activities will take place in your college or school, as well as with local employers or businesses. There are three levels of Diploma: 1. The Foundation Diploma: lasts about the same length as four GCSEs and can be started in year 10 or year 12. 2. The Higher Diploma: lasts about the same length as five or six GCSEs and can be started in year 10 or year 12. 3. The Advanced Diploma: lasts about the same length as three A levels. For more information on 14-19 Diplomas see: www.dcfs.gov.uk/14-19 or www.qca.org.uk/14-19

www.ahkandm.ac.uk 9 Case Study 3

MATT

“Graduate Matt Taylor has the world at his feet after scooping a prestigious prize from the University of Kent” I’m 28 now. It’s been quite a journey. I began at Mid-Kent College doing an HND in Travel and Tourism Management and then moved on to the University of Kent. While studying, I was also a sales co-ordinator at Marriott Hotels in Maidstone. I’m fascinated by the travel industry as it’s so dynamic and fast-changing. My tourism degree at Kent was a steep learning curve, but the all- round depth of knowledge I gained in business and management has been priceless. I’m far more capable and confident now than I was at the start of my studies, and my tutors have played a crucial role in preparing me for a long term career in the industry. I’m thrilled with the Wyndham Tourism Student of the Year award. I’ve got a position as a sales support executive now and I feel ready for whatever challenges lay ahead.

This is a true story. See www.kent.ac.uk (January 2008) for more details Sources of Info

Further Education Colleges in Kent and Medway For information about: Educational guidance, Financial information, Course information including NVQs, CACHE, Certificates and Diplomas, GCSEs, City and Guilds, Access, A-Levels, HND/C, Foundation degrees. CANTERBURY COLLEGE Tel: 01227 811111 Canterbury Email: [email protected] Web: www.cant-col.ac.uk HADLOW COLLEGE Tel: 0500 551434 Tonbridge Email: [email protected] Web: www.hadlow.ac.uk MID-KENT COLLEGE Tel: 01634 830633 Chatham, Maidstone and Rochester Email: [email protected] Web: www.midkent.ac.uk NORTH WEST KENT COLLEGE Tel: 0800 074 1447 Dartford and Gravesend Email: [email protected] Web: www.nwkcollege.ac.uk SOUTH KENT COLLEGE Tel: 0845 207 8220 Ashford, Dover, Folkestone and Email: [email protected] New Romney Web: www.southkent.ac.uk THANET COLLEGE Tel: 01843 605040 Broadstairs Email: [email protected] Web: www.thanet.ac.uk WEST KENT COLLEGE Tel: 01732 358101 Tonbridge Email: [email protected] Web: www.wkc.ac.uk

Higher Education Institutions in Kent and Medway For information about: Degrees and Foundation Degrees, Post Graduate Certificate in Education (PGCE) finances, educational support and university lifestyle. CANTERBURY CHRIST CHURCH Tel: 01227 767700 UNIVERSITY Email: [email protected] Broadstairs, Canterbury, Chatham Web: www.canterbury.ac.uk and Folkestone

UNIVERSITY OF GREENWICH Tel: 0800 005 006 Chatham and Greenwich Email: [email protected] Web: www.gre.ac.uk

UNIVERSITY OF KENT Tel: 01227 764000 Canterbury and Medway Email: [email protected] Web: www.kent.ac.uk

www.ahkandm.ac.uk 11 More Info cont.

Access to HE www.accesstohe.ac.uk Information about Access courses for students with non- traditional qualifications or none at all. Aimhigher www.aimhigher.ac.uk Impartial information about further and higher education. Hotcourses www.hotcourses.com Search engine and database for educational opportunities across the UK. Kent Adult www.kent.gov.uk/adulted Educational guidance and course information on Learning Education Service 08458 247247 Support courses, GCSEs, City and Guilds, LSA courses, CLANSA, A-Levels, OCN courses.

Kent & Medway www.gohigher.org.uk The LLN is a partnership that has been set up to support students on vocational courses and in the workplace in their Lifelong Learning progression to higher education and their web site is full of Network (LLN) useful information. Learn Direct www.learndirect-advice.co.uk Advice on qualifications, careers and other training. UCAS - www.ucas.com This website provides details of types of courses and where Universities they are offered. It is also the central organisation that processes applications for full-time undergraduate courses at and Colleges UK universities and colleges. Admissions Service

Information specific to the leisure, tourism and hospitality industries People 1st www.people1st.co.uk Provides information on what skills are wanted by 0870 060 2550 employers, what job options exist and identifies recent developments in the travel, leisure and hospitality industries that could affect potential employees. Springboard UK www.springboarduk.org.uk Provides advice and information on courses and job 020 7497 8654 opportunities and information on regional contacts and activities in the leisure, tourism and hospitality industries.

Information specific to airlines EMTA Awards Ltd www.eal.org.uk Provides information on the range of awards available (EAL) 0870 240 6889 covering activities within an airport, air handling operations, passenger/cargo operations, aircraft engineering maintenance and a vocational qualification for aspiring air cabin crew. Cabin Crew www.cabincrew.com Provides career advice, recruitment information and the latest cabin crew jobs from many of the world’s leading airlines. GoSkills www.goskills.org Provide career advice, recruitment information and the latest 0121 635 5520 jobs from many of the world’s leading airlines and up to date news.

Some of the information in this publication may change. Aimhigher Kent and Medway recommend you contact individual institutions for course information and entry requirements. 12 www.ahkandm.ac.uk Routes into Leisure & Tourism (including Hospitality, Catering and Sport)

Chloe Parkinson, Inspire to Aim Higher 2008 Art Competition winner

These booklets have been produced in collaboration with the Kent & Medway Lifelong Learning Network

Canterbury Christ Church University Hall Place, Harbledown, Canterbury, Kent CT2 9AG

Tel: 01227 782565 Website: www.ahkandm.ac.uk

© 2008 Aimhigher Kent and Medway 2nd Edition ROUTES INTO HOSPITALITY & CATERING IN KENT AND MEDWAY

Relevant Industry Experience Relevant Industry Experience Relevant Industry Experience Relevant Industry Experience and Key to Institutions successful interview Canterbury College GCSEs Grade E - G GCSEs Grade D - G GCSEs Grade A* - C Access Course / Access Course / Mid-Kent College A level / Advanced GCE A level / Advanced GCE North West Kent College South Kent College

Thanet College Level 1 Level 2 Level 3 Level 4 (HE) West Kent College Classroom based Qualifications* Classroom-based Qualifications* Classroom-based Qualifications* BA/BSc: Canterbury Christ Church University - BTEC First Certificate in Customer Service for Level 4 (HE) 3 years FT / 5-6 years PT - BTEC Introductory Certificate in - BTEC National Diploma in Hospitality Hospitality, Leisure, Travel and Tourism. University of Kent Customer Service (Hospitality) Supervision 5 year FT University of Greenwich 1 year FT 2 years FT Higher National Diploma(HND): (There are many more Hospitality 2 years FT and Catering options throughout the * Dark blue bordered boxes at the top of this - BTEC First Diploma in Hospitality, Travel and Tourism - BTEC Introductory Diploma in - BTEC National Diploma in Catering map show general entry requirements for the 1 year FT country. Check out: www.ucas.ac.uk) Hospitality, Travel and Tourism and Hospitality corresponding level - Business Studies with 1 year FT - BTEC First Diploma in Catering and Hospitality 2 years FT Hospitality Management 1 year FT - Business Administration with - BTEC Introductory Diploma in - NVQ Professional Chefs Hospitality Management - NVQ Professional Chefs Catering and Hospitality 2 years FT - Business Studies with 1 year FT 1 yr FT Tourism Management - Hospitality Services - NVQ Professional Catering - NVQ Professional Chefs Management 1 yr FT - Business with Tourism 1 year FT - BTEC National Certificate in Certificate in Skills for - NVQ Catering and Hospitality Hospitality Supervision - Business Studies with Tourism - NVQ Professional Catering - Tourism Management Working Life (Catering) 1 year FT 2 years FT Management includes NVQ Food Preparation and Entry level 2/3 NVQ Food and Drink service - Travel and Tourism 3 years FT - Tourism Management 1 year FT Work-based Qualifications** Work-based Qualifications** - Business Studies with Travel - NVQ Catering and Hospitality - Tourism & Leisure Studies - NVQ Catering and Hospitality - NVQ Catering and Hospitality and Tourism 1 year FT 2-3 yrs PT 2 years FT PT - Business Studies with leisure - Events Management - NVQ Professional Catering - NVQ Advanced Craft (Catering) No Qualifications 1-2 yrs PT management required but you may 15 months to 2 yrs PT - Tourism Management Work-based Qualifications** - NVQ Food and Drink Service Combined Studies be asked to take a pre- 1-2 years PT - NVQ Professional Cookery Foundation Degree: entry Level 3 course, for - NVQ Catering and Hospitality (many different subjects) - NVQ Professional Cookery (Food preparation and cooking) example: Certificate in 2 years PT (Food preparation and cooking) 1-2 years PT This is a 2 year work-based course that Skills for Working Life 1-2 years PT - Business Administration with - Professional Catering can provide entry onto the final year of the (1yr FT) - NVQ Hospitality Supervision Leisure Management includes NVQ Food Preparation and - NVQ Professional Chefs relevant BA Degree. (Hospitality & Catering) NVQ NVQ Food and Drink service 1-2 yrs PT 1-2 years PT 2 years FT, 3-4 years PT 1-2 yrs PT - NVQ Bar Service City & Guilds 1-2 years PT - NVQ Food Prep and Cooking **Advanced Apprenticeships - Culinary Business 1 year FT **Apprenticeships Hospitality Supervision Management Professional Cookery and Hospitality - NVQ Professional Chefs Food & Drink - Events Management 1-2 yrs PT Food Preparation Catering and Hospitality Front Office Food Prep and Cooking Abbreviations: - Events and Attractions Housekeeping Professional Chef A Levels - Advanced Level, a General Management Certificate of Education (usually after Quick Service/Bar Service (must be over 18) Housekeeping GCSEs) Professional Cookery ACCESS Certificate - Entry Front Office - Tourism Management qualification for Degrees and Catering and Hospitality professional training courses for mature *Classroom-based Qualifications Food and Drink students The majority of the course is based Professional Chef BA - Bachelor of Arts (Degree) on academic assessment in a college BSc - Bachelor of Science (Degree) environment, but it includes work experience in the college or on BTEC - Business and Technician placement: current employment not a Education Council: provides vocational prerequisite. training and qualifications **Work-based Qualifications Job Options GCSE - General Certificate of All assessments take place in the work Job Options Secondary Education place. You must have a minimum of Management and supervisory roles and training opportunities in the Catering and Hospitality / HND - Higher National Diploma: 12 months work experience and be Professional training opportunities in a wide range of food industries. Service or Kitchen Assistants / Customer vocational qualification equivalent to the employed at least 16 hours a week Services / Catering or Restaurant Management / Supervisory Roles / Professional Chef. See jobs list in booklet. Travel and Tourism industry. See jobs list in booklet first two years of a Degree and have employer approval for 1 day a week release for theory instruction FT - Full time course at college hence the part-time PT - Part time course classification. Some of the information in this publication may change. Aimhigher Kent and Medway recommend you contact individual institutions for course information and entry requirements. ROUTES INTO TRAVEL & TOURISM IN KENT AND MEDWAY

Key to Institutions Canterbury College Mid-Kent College Relevant Industry Experience Relevant Industry Experience North West Kent College South Kent College GCSEs Grade D - G 4 GCSEs Grade C and above Access Course / A level / Advanced GCE Thanet College including Maths and English West Kent College Canterbury Christ Church University University of Kent Level 2 Level 3 Level 4 (HE) University of Greenwich BA/BSc Classroom based Qualifications* Classroom based Qualifications* Open University Level 4 (HE) (3-4 years FT/5-6 years PT)

- BTEC National Diploma in Travel and * Dark blue bordered boxes at the top of this Relevant Industry Experience - BTEC First Diploma in Travel and Tourism HND Tourism Management

map show general entry requirements for the 1 yr FT Tourism (2 years FT) corresponding level (equivalent to 3 A Levels, may require French Tourism Management Top-Up - City & Guilds First Diploma in Travel and GCSE) - Tourism Management Tourism Management with a year in Level 1 Tourism 2 yrs FT - Travel and Tourism industry 1 yr FT - BTEC National/Advanced Diploma 4 yrs FT Classroom based Qualifications* - Travel and Tourism Management - BTEC First/Intermediate Diploma in Travel Travel Operations Tourism Management - BTEC Introductory Diploma Operations (in order to progress to HND Level, you - Business Studies with Travel and Combined Studies No Qualifications Hospitality, Travel and Tourism 1 yr FT must achieve a merit) Tourism required but you may 1 yr FT 1 yr FT *there are close to 200 different be asked to take a pre- - Frontline Training for Airlines, Travel and - Business Studies and Tourism combinations available in Kent and Medway entry Level 3 course, for - City & Guilds Introductory Diploma Tourism Management including a variety of business, language, example: Certificate in Travel and Tourism 1 yr FT - Business with Tourism Skills for Working Life 1 yr FT marketing, and computing courses amongst - EMTA Air Cabin Crew - BTEC National Certificate in Travel and (1yr FT) - Business Studies with Leisure others. Please see institution for more - IATA Air Travel 2 terms FT Tourism Management details. 1 yr PT (equivalent to 2 A Levels, may require French - Springboard in Travel and Tourism GCSE) - Business Studies with Human Resource Travel and Tourism Management - Springboard in Travel and Tourism 1 yr FT 2 yrs FT Management 1 yr FT Business and Tourism - BTEC National Award in Travel and Tourism Management (equivalent to 1 A Level, may require French Foundation Degree**: Business Administration with Tourism GCSE) This is a 2 year (flexible) course that can 1 yr FT Management provide entry onto the final year of the relevant Abbreviations: Business Studies and Tourism and BA Degree. ACCESS Certificate - Entry Management Studies qualification for Degrees and 2 years FT, 3-4 years PT professional training courses for mature students Tourism & Leisure Studies - Tourism Management BA - Bachelor of Arts (Degree) Business Administration with Leisure BSc - Bachelor of Science (Degree) Work-based Qualifications** Work-based Qualifications** - Events Management BTEC - Business and Technician Management Education Council: provides (see Apprenticeships page 8 in the booklet for more (see Apprenticeships page 8 in the booklet for more - Small Business vocational training and qualifications information) information) Events Management HND - Higher National Diploma: Management vocational qualification equivalent to the first two years of a Degree FT - Full time course PT - Part time course *Classroom-based Qualifications The majority of the course is based on academic assessment in a college Job Options environment, but it includes work Job Options experience in the college or on Customer Service with: Airlines / Tour Operators / Ferry Operators placement: current employment not a Management and supervisory roles and training opportunities in the Travel and Tourism/ prerequisite. Call Centres including work such as: Catering and Hospitality industry. See jobs list in booklet **Work-based Qualifications Tourist Guide / Resort Representative / Travel Agency Sales Consultant All assessments take place in the work place. You must have a minimum of 12 months work experience and be employed at least 16 hours a week and have employer approval for 1 day a week release for theory instruction at college hence the part-time classification. Some of the information in this publication may change. Aimhigher Kent and Medway recommend you contact individual institutions for course information and entry requirements. ROUTES INTO SPORTS AND LEISURE IN KENT AND MEDWAY

Key to Institutions Relevant Industry Experience Relevant Industry Experience Relevant Industry Experience and Canterbury College successful interview Mid-Kent College North West Kent College Relevant Industry Experience, GCSEs Grade D - G GCSEs Grade A* - C Access Course / A level / Access Course / A level / South Kent College possibly a few Advanced GCE Advanced GCE Thanet College GCSEs Grade E-G West Kent College Canterbury Christ Church University Level 2 Level 3 Level 4 (HE) BA/BSc University of Kent Classroom-based Qualifications* Classroom-based Qualifications* (3years FT/ 5-6years PT) University of Greenwich - BTEC First Diploma in Sport - BTEC National Diploma in Sport Level 4 (HE) Sport Science Open University (Development and Fitness) Level 1 (Development, Coaching & Fitness) 1yr FT HND Sport and Exercise Science 2yrs FT * Dark blue bordered boxes at the top of this Classroom-based Qualifications* - BTEC First Diploma in Sports and Football (2 years FT) and Fitness map show general entry requirements for the corresponding level 1yr FT - BTEC National Diploma in Sport and - BTEC Introductory Diploma in - Sports Science Sport and Exercise Science (Exercise Exercise Sciences Sport and Leisure - BTEC First Diploma in Sport Referral or Training and Fitness) (Outdoor Education) 2yrs FT - Sports Development 1 yr FT Sports Science with Exercise 1yr FT - BTEC National Diploma in Sport Rehabilitation - BTEC Introductory Certificate in - Business Studies with Leisure - Add BTEC First Diploma in Sport (Outdoor Education) Sport and Leisure (Exercise and Fitness) Management Sport Science with Coaching 2yrs FT 1yr FT 1 yr FT Sport Science with Fitness - BTEC National Diploma in Sport NCFE: Foundation Studies in - Fitness Instruction and Sports Sports Science with Professional Therapy Course (Performance and Excellence) Sport and Exercise and BTEC Football Coaching 1yr FT 2yrs FT Coaching Award in Understanding *composed of 4 qualifications at levels 2&3. Entrepreneurship and Sport & the Laws of Football - VTCT Sports Therapy Please see institution for details Exercise Science 10 weeks FT 1yr FT - Certificate in Fitness Instructing Health Studies and Sport & Exercise - Certificate in Coaching Football - BTEC National Diploma in Sports Massage 1 year PT Science (The Football Association) Therapy - Gym Instruction pathway 1 yr PT 2 yrs FT Physical Education and Sport & - Exercise to Music pathway Exercise Science - Foundation Degree** (2yrs FT/5-6yrs PT) Sports Therapy, Health and Fitness Can provide entry onto final year of Sport and Exercise Psychology Work-based Qualifications** Work-based Qualifications** relevant BA/BSc degree Sport and Exercise Management - NVQ Sport and Recreation - NVQ Sport, Recreation, Teaching and (Football Coaching) 1yr FT Instructing Work-based Qualifications** - Sports Studies Sport and Leisure Management 1yr FT - NVQ 3 Leisure Management Business Administration with Leisure - NVQ Sport and Recreation - Events and Attractions 2 yrs FT Management 1yr FT Management - NVQ Instructing Physical Activity Tourism & Leisure Studies - NVQ Sport, Recreation and Allied and Exercise - Events Management Occupations (Operational Services) Sport & Exercise Science/Psychology 2 yrs FT Abbreviations: 1yr FT Joint Honours A Levels - Advanced Level, a General Certificate of - Sport Fitness and Health *Sports can be combined with everything Education (usually after GCSE’s) - NVQ Instructing Exercise and Fitness - Mid-Kent College Football School from Applied Criminology to Computing or ACCESS Certificate - Entry qualification for Degrees 1 yr FT (Male & Female) in partnership with Gillingham and professional training courses for mature students Spanish with over 150 degrees available in Football Club BSc - Bachelor of Science (Degree) Kent and Medway BTEC - Business and Technician Education Council: provides vocational training and qualifications GCSE- General Certificate of Secondary Education HND - Higher National Diploma: vocational qualification equivalent to the first two years of a Degree Examples of Job Options Examples of Job Options FT - Full time course Special Populations Trainer Teacher (with PGCE) Sports Consultant PT - Part time course Fitness Instructor Football Coach *Classroom-based Qualifications Aerobic Instructor Leisure Centre Supervisor NHS Sports Rehabilitator Sports Consultant Self-employed The majority of the course is based on academic Sports Therapist Personal Trainer Leisure Centre Manager Lecturer Sports Centre Owner assessment in a college environment, but it includes work experience in the college or on placement: current Recreational Assistant Advanced Instructor employment not a prerequisite. **Work-based Qualifications All assessments take place in the work place. You must have a minimum of 12 months work experience and be employed at least 16 hours a week and have employer approval for 1 day a week release for theory instruction at college hence the part-time classification. Some of the information in this publication may change. Aimhigher Kent and Medway recommend you contact individual institutions for course information and entry requirements.