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Praamsma Naomi.Pdf (1.277Mb) Running Head: CHRISTIANITY WITH ITS SLEEVES ROLLED UP Christianity with its sleeves rolled up: Enhancing capacity for integrated mission within The Salvation Army by Naomi Praamsma A Thesis Submitted to the Faculty of Social and Applied Sciences in Partial Fulfilment of the Requirements for the Degree of Master of Arts in Leadership Royal Roads University Victoria, British Columbia, Canada Supervisor: Catherine Etmanski, PhD May, 2015 Naomi Praamsma, 2015 CHRISTIANITY WITH ITS SLEEVES ROLLED UP 2 COMMITTEE APPROVAL The members of Naomi Praamsma’s Thesis Committee certify that they have read the thesis titled Christianity with its sleeves rolled up: Enhancing capacity for integrated mission within The Salvation Army and recommend that it be accepted as fulfilling the thesis requirements for the Degree of Master of Arts in Leadership. Dr. Catherine Etmanski [signature on file] Dr. Niels Agger-Gupta [signature on file] Dr. Marion Briggs [signature on file] Final approval and acceptance of this thesis is contingent upon submission of the final copy of the thesis to Royal Roads University. The thesis supervisor confirms to have read this thesis and recommends that it be accepted as fulfilling the thesis requirements: Catherine Etmanski, PhD [signature on file] CHRISTIANITY WITH ITS SLEEVES ROLLED UP 3 Creative Commons Statement This work is licensed under the Creative Commons Attribution-NonCommercial- ShareAlike 2.5 Canada License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/2.5/ca/. Some material in this work is not being made available under the terms of this licence: 1. Third-Party material that is being used under fair dealing or with permission. 2. Any photographs where individuals are easily identifiable. CHRISTIANITY WITH ITS SLEEVES ROLLED UP 4 Abstract The Salvation Army is an international faith-based organization serving communities through social programming and spiritual ministry. A priority for The Salvation Army Canada is to ensure that the mission is delivered in such a way that all parts unite together in action. As such, an “integrated mission” is believed to be essential to the successful delivery of these services, yet how this is achieved is not clearly understood. This action research project used an appreciative stance to learn from successful examples of integrated mission and offer recommendations for replication across Canada. The research adhered to the Royal Roads University Research Ethics Policy and methods included a photo project and an online survey. Findings and recommendations highlighted participants’ desire to create a shared definition of integrated mission, prioritize clients’ needs, design an organizational culture where collaboration is valued, and foster visionary leadership. CHRISTIANITY WITH ITS SLEEVES ROLLED UP 5 TABLE OF CONTENTS Creative Commons Statement......................................................................................................... 3 Abstract ........................................................................................................................................... 4 Acknowledgements ......................................................................................................................... 8 Chapter One: Focus and Framing ................................................................................................... 9 Significance of the Inquiry ........................................................................................................ 11 Organizational Context ............................................................................................................. 12 Systems Analysis of the Inquiry................................................................................................ 14 Overview of Thesis and Chapter Summary .............................................................................. 23 Chapter Two: Literature Review .................................................................................................. 24 Topic One: Developing a shared understanding ....................................................................... 24 Defining integrated mission................................................................................................... 24 Characteristics of integrated mission. .................................................................................... 28 Topic Two: Achieving integrated mission through collaboration ............................................ 31 Defining collaboration. .......................................................................................................... 31 Value added: Benefits of collaboration with faith based organizations. ............................... 33 Collective impact. .................................................................................................................. 37 Topic Three: Integrated mission and organizational leadership ............................................... 39 Leadership through the symbolic frame. ............................................................................... 39 Leadership and mission alignment. ....................................................................................... 42 Leadership and collaboration................................................................................................. 46 Chapter Summary ...................................................................................................................... 48 Chapter Three: Inquiry Approach and Methodology.................................................................... 49 Inquiry Approach ...................................................................................................................... 49 Project Participants .................................................................................................................... 55 Inquiry Methods ........................................................................................................................ 57 Study Conduct ........................................................................................................................... 58 Data Analysis ............................................................................................................................ 61 Ethical Issues ............................................................................................................................. 65 Chapter Summary ...................................................................................................................... 68 Chapter Four: Inquiry Project Findings and Conclusions............................................................. 69 CHRISTIANITY WITH ITS SLEEVES ROLLED UP 6 Findings ..................................................................................................................................... 70 Finding 1: Participants had varied explanations of what integrated mission meant to them. ............................................................................................................................................... 70 Finding 2: Participants identified faith as a core element of integrated mission. .................. 72 Finding 3: Participants considered collaboration a key element and a priority for integrated mission to succeed. ................................................................................................................ 74 Finding 4: Participants linked integrated mission to organizational culture. ........................ 75 Finding 5: Participants linked integrated mission to organizational alignment. ................... 77 Finding 6: Participants indicated integrated mission benefits from leaders with vision and commitment. .......................................................................................................................... 79 Finding 7: Participants recommended a holistic and responsive approach to integrated mission. .................................................................................................................................. 80 Study Conclusions ..................................................................................................................... 82 Conclusion 1: There is a varied understanding of integrated mission across The Salvation Army. ..................................................................................................................................... 82 Conclusion 2: Ministry success stories can offer insight into the outcomes of integrated mission. .................................................................................................................................. 84 Conclusion 3: Ministries can sustain an integrated mission through maximizing a variety of resources. ............................................................................................................................... 86 Conclusion 4: Ministries can intentionally cultivate their integrated mission approach. ..... 88 Scope and Limitations of the Inquiry ........................................................................................ 91 Chapter Summary ...................................................................................................................... 92 Chapter Five: Inquiry Implications ............................................................................................... 93 Study Recommendations ..........................................................................................................
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