CHARLES CHRISTIAN’s £5.00 LEGAL TECHNOLOGY iNSIDER http://www.cloudnine.co.uk THE ESSENTIAL GUIDE TO WHAT’S HOT (AND WHAT’S NOT) IN LAW OFFICE SYSTEMS

In association with ➦ Diary Planner application will have a SUPPLIER viable future as a stand-alone diary MELTDOWN scheduler for NT network users both in the market and the general ON THE WAY ? business community. The long predicted shakeout of players The second supplier apparently In this within the UK legal technology market planning to bow out of the market is the edition… may finally be underway with the news legal systems division of Admiral plc. last week that two more suppliers Admiral entered the market as English and Scots were up for sale. recently as 1994, after acquiring the legal law societies in The supplier preparing to make software interests of Sumlock Legal and new small firms IT the most public departure is Applied Hay Logic. But, although its Windows initiatives… 2 Computer Expertise (ACE) which has NT-based LegalMind (previously Amicus) been selling the Infinity practice and case practice management system initially Solicitec previews management system into the solicitors attracted a lot of interest, in recent new web-enabled market since 1991 and currently has the months it has consistently been the case manager… 3 product running in some 25 English law runner-up in beauty parades to firms falling into the bigger High newer products, such as CMS Open, that Speech recognition Street/larger town size of practice. were felt to offer more functionality. (The systems - IBM ACE managing director Rod Voyce company also tried but failed to gain a still not speaking told LTi that faced with “disappointing foothold in the Scottish market.) clearly… 4 sales” and “too much competition” the Admiral’s problems have been company had “had enough” and decided compounded by the recent collapse of its Driving a hard to sell its solicitors systems division so it case management systems partner bargain - how some could concentrate its development and Mercury Computing with its InControl law firms are support efforts on its core business of product and LTi has now learned that nailing IT administration systems for barristers Admiral is involved in preliminary talks suppliers… 4 chambers. (ACE has been the market with at least one other legal IT supplier leader in this sector for over a decade but about selling its legal systems division . Jobs - raising the has recently been facing increasingly stiff At the last count, the LegalMind profile of IT… 5 competition from Meridian Law.) product was in use in some 25 firms. ACE is interested in selling the With the exception of the Welsh giant Lexis to carry Infinity business (although some of the Morgan Bruce, most of these sites also fell advertising… 6 sales staff, including former sales into the bigger High Street/larger town manager Stephen Murphy, have now left size of practice. Latest internet and the company) to either another legal On a more positive note, LTi communications systems supplier or a consortium of understands that moves by Resolution development… 6 user firms. Systems to buy the rights to Mercury’s Voyce says the majority of Infinity InControl Legal case management system Legal technology users sympathise with the logic behind have now entered the contractual diary dates… 7 the decision and that ACE will in the negotiations stage and are expected to be meantime honour all existing contracts. finalised by the New Year. LTi also hopes Top legal IT Although ACE is to concentrate by then to be able to report on the status jobs… 8 most of its resources on the Bar, the of the PMS project Resolution Systems company also has hopes its Infinity ➥ was implementing at . ❐

Issue 52 ❶ 8 December 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

ENGLISH AND SCOTS ➦ and Chancery Lane is interested in LAW SOCIETIES IN meeting with suppliers to discuss how the project could be made to work. NEW SMALL FIRMS The Law Society is now in the IT INITIATIVES process of contacting suppliers and CPL now Y2K Both the English and Scottish Law would like to receive initial responses by compliant Societies have this month embarked Friday 9th January, with a view to Welsh accounting on new initiatives to make it easier holding meetings during the course of software house for small firms to acquire IT systems that month and finalising arrangements CPL (☎ 01758 that will help their practices. in February. 613035) has Chancery Lane’s intention is to There would then be a three announced that enter into “an active business partner- month pilot project “not so much to test Version 4.2, the ship with suitable suppliers” who will products which we hope are already latest release of its work with the Society on the supply of proven but to test the delivery relation- Accounts 2 for the “extremely competitively priced” practice ships and mechanisms”. Initial responses system, is management software. should be directed to John Miller, director fully millennium The Law Society has already of membership services. proof. All new CPL established a relationship with a supplier installations since of what is described as “never knowingly And in Scotland 1st October 1997 undersold” hardware and standard The ’s approach have been of V4.2 software (such as Microsoft Office) and has been to select three potential and registered any legal software supplier “must be software suppliers who will develop pack- users of V4.1 willing to work with this organisation to ages suitable for the “average” Scottish qualify for a free ensure seamless maintenance and law firm, which tend to fall into the 2 to 3 upgrade. support for mutual customers”. partner size. (☞ Curiously, given the Chancery Lane’s shopping list is enthusiasm for home rule, all these ☞ The DOS-based for systems running on Windows 95/NT, suppliers are English although LTi under- product was preferably 32 bit, fully networkable stands a number of Scottish IT suppliers originally launched platforms. (☞ This makes a lot of sense as are lobbying to be included on the list.) in 1983, currently smaller firms tend to replace their systems The three companies currently sells from £1100 less frequently and so it is quite likely some involved are: Bath-based RT Business and is targeted at of the software will still be in use in the Solutions, an offshoot of accountants small (two to six year 2005.) As to software functionality, Robson Taylor, with a Lotus Notes partner) firms. the Society is looking for integrated solution; Warren Wander’s Office client/matter database, accounts, time Solutions group in Manchester, which is Clarke & Co recording, document assembly/production/ working on a Microsoft Access-based pioneer ULR management and diary scheduling. product; and legal systems supplier Curat Bournemouth- Initially case management appli- Lex, which has already been selling a based Clarke & Co cations are not a requirement but the version of its Sovereign Law case and has become the system must be sufficiently “open” that it practice management into the Scottish first firm in the UK could be integrated with third party case solicitors market for a couple of years. to go “live” with a management software. The Law Society Both RT and Office Solutions were new uninsured loss also warn that the typical users of these originally involved in the English Law recovery system systems will be firms with little or no Society’s ill-starred High Street Starter Kit based on the existing IT, no inhouse IT support and (HSSK) project and LTi sources suggest DataFlow case “have a low level of IT literacy in the firm that Curat Lex (whose software is based management as a whole”. on the Sage Sovereign accounts and software from Unlike earlier initiatives, when the Microsoft Office products) is at the most Linetime (☎ 0113 Law Society council seemed bent on advanced stage of development with a 250 0020). steaming ahead regardless of commercial system already running on a pilot basis reality, this time nothing is set in stone➥ in one Scottish solicitors practice. ❐

Issue 52 ❷ 8 December 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

Web-enabled systems ➦ As part of its marketing activities, MSS NEW SOLICITEC is also going to be offering a number of Rumours software utilities that can be downloaded rebutted… SYSTEM STOPS from its web site and used free of charge. THE SHOW The first of these will be an Expense of ☞ Miles 33 says it Although there were a number of case Time calculator. MSS is on ☎ 01252 will take legal management systems on display at 371121 and its web site is at http:// action against the last month’s LITigate ‘97 conference, www.mss-alphalaw.co.uk ❐ sales staff of the undoubted show-stopper was competitors found SolCase Online, the new web-enabled spreading rumours version of Solicitec’s already widely MORTON FRASER GOES FOR that the company used case management product. CASE MANAGEMENT UNIT is in trouble. These As the name implies, the system Top ten Scottish firm Morton Fraser has arose after it was provides a browser interface to the created a dedicated case management noticed the Miles company’s case management system, so it unit to take maximum advantage of its 33 sign had been can be used in internet/extranet/intranet recently installed Arista case manage- removed from the applications, and is fully user definable ment system from Axxia (☎ 0118 960 company’s Old so online client/fee earner interaction 2602). Bracknell Lane can be as extensive or narrow as needed. Morton Fraser chief executive offices. In fact, Solicitec’s Mark Woodward Gordon Kerr said the unit was set up to following the suggests that as well allowing clients to allow fee earning to be done at the “most refurbishment of enter new instructions and monitor the economically effective level” by allowing Miles’ other progress of matters, web enablement also volume business, such as debt recovery, Bracknell offices, offers a marketing opportunity and a way to be delegated to paralegals, with all the staff have for law firms to differentiate their services solicitors in a supervisory role rather been relocated and from those of other practices. than having a day-to-day involvement in the old offices let. SolCase Online is now in an the work. advanced beta stage (and is in fact already ☞ Mike Bailey of being used internally by Solicitec as part ☞ Comment… One of the messages CMS Data describes of its customer support operations) with to come over loud and clear from the as “ludicrous” the a view to being rolled out commercially LITigate conference was that most law rumour it is to from January 1998. Solicitec can be firms were wasting their money if they temporarily halt contacted on ☎ 0113 226 2000 or visit installed case management systems but selling CMS Open http://www.solicitec.com then did not implement changes to their so it can catch up own business processes to take implementing ☞ Comment… Along with Hatton advantage of potential improvements in orders it has Blue, who were also at LITigate, and SCL productivity and efficiency. already won. Bailey short-listed NKT, one other legal IT Or, as Daniel Pollick of Dibb says CMS is supplier doing interesting work with web- Lupton Alsop put it: “You don’t want to recruiting support enabled software is MSS Management make fee earners highly paid secretaries staff all the time Support Systems. but you do want to turn your secretaries and will be MSS is currently in the middle of into lowly paid fee earners.” “aggressively” implementing an electronic software LTi has heard of one firm in the selling the system distribution (ESD) system for all users on Home Counties that has now taken the in the New Year. support contracts, MSS director John dedicated case management unit concept Recent CMS orders Meehan says this “should considerably to its logical conclusion (and is also include Norton help in ensuring the latest versions of getting the maximum return from its Rose and the software are immediately available rather investment in IT) by running its volume Coopers & Lybrand than the delay caused by having to conveyancing operations on a 24-hour-a- associate Tite & distribute hundreds of updates by day basis with operating staff working Lewis. diskette.” ➥ three separate 8 hour shifts. ❐

Issue 52 ❸ 8 December 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

Speech recognition systems ➦ easily the most comprehensive and IBM IS STILL NOT reliable legal IT directory now available – Virtual and it even contains a guide to the latest chambers SPEAKING CLEARLY trends in law office technology by LTi Legal IT supplier Following the story in the last issue editor Charles Christian. Lexology(☎ 01642 about the problems some lawyers have The Information Technology 489800) has encountered when running Microsoft Directory costs £34.95 (+ p&p) and can be supplied the IT Word in conjunction with IBM’s Via- ordered by mail order on ☎ 01235 systems to Voice continuous speech recognition 4565660 or by using the order form support solicitor system, LTi has a further report… enclosed with this issue. Neil Davidson’s IBM has hinted that its soon to be concept of “virtual launched ViaVoice Gold upgrade will ☞ Suppliers wanting to book an entry chambers”. This include a “direct dictation” facility which, and accompanying advertising space in aims to let lawyers while not overcoming the conflicting the 1998 edition of the rival Legal sharing expenses in bookmarks problem (see LTi 51 for full Technology Directory should contact the chambers (as story) should make life easier for Word publishers Marketeer on ☎ 0181 742 distinct from being users. But just how much easier? 3388 before 12th February. members of a The answer would appear to be partnership) to use “not a lot” as it will not allow any saving email and related of text plus speech (known as delayed or DRIVING A HARD BARGAIN technologies so “delegated” correction). And, it can only Although it has sometimes been they can also handle one speech session (ie switch the suggested that IT suppliers are guilty of telecommute from microphone on and off) at a time. This exploiting their law firm customers, the their homes. means all corrections must be performed intense competition among systems before the next session, such as making vendors means many solicitors practices Another an insert, as the previous session’s audio are asking for – and in many instances WordPerfect playback is automatically deleted. able to negotiate – exceptionally generous flop ? One possible solution is to run terms from would-be suppliers. This month Corel AllVoice Computing’s WordExpress One major practice management is due to begin product, which incorporates the ViaVoice systems supplier told LTi that when they shipping continuous speech engine and allows approached a very high profile City of WordPerfect Suite direct dictation into Microsoft Word London firm, they were told that the firm 7 for Windows 3.1. without using bookmarks. WordExpress would happily install their software, Although the also contains a number of other features providing it was supplied free of charge. product contains a that improve on the original IBM product, When the supplier pointed out wide range of including more flexible correction facilities. the software licences alone were worth web-enabled WordExpress costs from £195 and £250,000, the firm suggested it was still a applications and a demonstration of the system can be bargain because of the publicity the deal utilities, it looks found on the AllVoice (☎ 01626 331133) would attract. In the event the supplier like receiving a web site at http://www.allvoice.co.uk ❐ felt it was an offer it could afford to refuse cold shoulder from and the firm subsequently announced it legal IT suppliers, would be acquiring a rival product. who are concerned LAW SOC PUBLISHES NEW It is not just City firms that about the growing AND IMPROVED IT GUIDE are driving a hard bargain. One West number of patches The English Law Society has published a Yorkshire firm has just taken delivery of a required to new and completely revised edition of its new accounts system and will not be overcome the bugs Information Technology Directory. Although paying a penny until it is running to their found in some of the first edition was rightly criticised for complete satisfaction. In the meantime the newer versions its omissions, the second edition has had the purchase money is sitting in a deposit of WordPerfect. the benefit of far better research and with account and the two sides are splitting 115 legal systems suppliers listed, is ➥ the interest being earned. ❐

Issue 52 ❹ 8 December 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

RAISING THE ➦ done, these should be refocused on the customer. Calling PROFILE OF THE Duncan Scott, communications information IT FUNCTION manager at Allen & Overy, says his firm service Who do you consider a successful IT runs active programmes (for the whole managers director? Think carefully. The names team) on improving customer care and LTi was recently of a handful of individuals spring to “partnering” with the business. This, he contacted by the mind. But why are they seen as believes, has changed the perception of IT information successful when other equally capable within the firm, and allowed them to services manager of candidates are not considered in the move forward. a leading law firm same light? Longbridge recruitment Ed Dean also suggests IT staff to ask if there was consultant Craig Coverman reports… motivation plays an important factor in a suitable Is it true that to put in stable and the way the function is perceived. He is a organisation they effective solutions is no longer enough to big proponent of motivating staff through could join to meet be considered as having done a good job involvement in new and varied projects. and share as an IT director? It does appear at first This cross boundary involvement provides experiences with glance that to be only inward looking in not just a rewarding work environment, people in similar focus is a dangerous strategy – as one or but has the knock on effect of motivating posts. two individuals have recently found to staff to go out and sell the IT function their peril. through their enthusiasm. ☞ Probably the The modern senior IT manager is Equally important in raising the most appropriate required to “sell the IT function” and so profile are external considerations. Both body is the City help raise the profile both within the firm Telfer and Dean are well known for Law Librarians and to the outside world. How, though, is speaking at IT conferences, which reflects Group, which has this achieved? back positively on the firm and its IT an IT standing The first prerequisite is a firm that department. And, as Dean says, this does committee looking is prepared to be convinced of the not mean giving away trade secrets but into such things as potential benefits of IT. Martin Telfer, now talking about systems in an overall internet based Director at Mallesons Stephen strategic sense. Furthermore, if there have research. Paul Jacques, comments that some firms do been successes, if no-one hears about Pedley, the not need selling to – they just want to them then much of their potential value librarian at buy. He adds that if law firms have not by will be wasted. Theodore Goddard, now grasped the fact there is a real risk of However, not everyone enjoys chairs the IT not “conforming” to client’s demands and public speaking, so at the very least committee and can expectations regarding technology, then consider preparing a presentation for use be reached by email they are liable to lose ground to rival with the firm’s clients. Convince your to paulpedley@ theo firms. Legal excellence these days is taken management that it is essential to doregoddard.co.uk for granted and IT is therefore one of the promote the firm’s systems to clients. key differentiators. Client demand, Telfer says, is the biggest NT 5.0 Ed Dean, newly installed as IT seller ever to a lawyer. Duncan Scott says date slipping director at Lovell White Durrant, suggests A&O’s clients often spend days in their At the recent the sales job begins at home. As the offices, picking up hints and gaining help Comdex IT trade figurehead of the function, it is the on their own systems. show in Las Vegas, responsibility of the IT director to sell IT The bottom line seems to be: keep Microsoft conceded to the practice consistently and in the selling the IT function and the firm in a that its Windows most positive light. positive light. With partners, clients and NT 5.0 operating He also points out selling should market perception behind you, you may system might not not be a lone task – get the team to help. find it possible to start moving from now ship until the Consider the first point of contact a firm reactive to proactive – and have the end of 1998 or has with its IT Department, usually either pleasant knock on effect of feeling more even early 1999. the help desk or trainers. If not already ➥ successful in your job. ❐

Issue 52 ❺ 8 December 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

Internet & communications ➦ and least cost faxing facility for its LEXIS TO CARRY rival FaxSwitch system, it looks as if the Seen around battle for supremacy within the law firm the Web… ADVERTISING network fax market has been won by As part of its plans to expand its web- RightFax. LTi records suggest it has been ☞ London law based legal and business information over a year since Hexar has won a major firm Harbottle & services, Lexis-Nexis, part of the Reed order for its FaxSwitch product, whereas Lewis acted for Elsevier group which also includes Kommunicate has been notching up a Virgin Enterprises Butterworths, has announced plans to steady stream of new business. Three of in the recent carry advertising. the most recent RightFax orders came domain name Internet advertising specialists from Titmuss Sainer Dechert, Beachcroft piracy case, which Real Media will be supplying Lexis-Nexis Stanleys and Walker Morris. ❐ saw the owners of with its Open Ad Stream software to several “famous manage the advertising – a version of this names” win system recently went “live” at the New EQUITRAC MAKES THE injunctions to York Times web site at http://www. TUMBLEWEED CONNECTION prevent internet nytimes.com The Equitrac Corporation (☎ 0171 831 services company The online advertising will be 7818) has entered a deal with US based One In A Million limited to the free access areas of the Tumbleweed Software that will allow from registering Lexis web site (http://www.lexis-nexis.com) Equitrac’s cost recovery products to be web domains which includes the home page and integrated with Tumbleweed’s Posta incorporating their practice areas but will not appear on the secure internet document delivery and brand names. The paid portions of the site, which include tracking system. firm’s own web site the legal research database. The Posta application is a client- is at http://www. Lexis-Nexis currently has some server product that should be compatible harbottle.co.uk 1.3 million subscribers worldwide, of with all email clients, gateways and mail which over 800,000 are described as servers. Additional information on ☞ Another “actively using the service each month”. ❐ Tumbleweed, including details of a free London firm, 30-day trial Posta account can be found Charles Russell, at http://www.tumbleweed.com ❐ has installed PCs RIGHTFAX GETS with internet SCAN AND FAX FACILITY access in its staff Network fax specialist Kommunicate MICROSOFT RESTATES cafeteria to create (☎ 01252 815514) has added a scanning COMMITMENT TO UK its own mini facility to its RightFAX desktop faxing In response to speculation that the cybercafe. The software by making it fully compatible Microsoft Network (MSN) was about to firm’s marketing with Hewlett Packard’s Network ScanJet cease providing internet access to UK director said the 5 system. The combination of RightFAX customers and concentrate on “content”, facility would allow and ScanJet will allow both electronic Microsoft has taken the unusual step of lawyers to surf, and paper based documents to be sent issuing a statement saying that not only research and straight from a PC on a network across is it committed to continuing to supply browse free of fax lines, email or the internet without internet access to UK customers but will charge in their the need for any third party router device. continue to do so “as long as there is spare time. Clearly The latest version of RightFax software consumer demand for it”. no such thing as a also includes intra-company least cost If you are running Windows 95, free lunch there! routing. For further information check you can have a free 30-day unlimited Charles Russell’s http://www.kommunicate.co.uk usage trial of MSN by calling ☎ 0345 own web site is at 002000 for a free MSN starter CD-Rom. http://www. ☞ Comment… Although last month Alternatively, if you already have internet cr-law.com saw Kommunicate’s main competitor access, you can sign on to MSN for £4.95 Hexar announce a similar HP ScanJet ➥ a month by going to http://msn.co.uk ❐

Issue 52 ➏ 8 December 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

CERT WARNING ON CGI LEGAL IT DIARY DATES ➦ Legal IT Diary SCRIPT SECURITY Dates continued… The following item is strictly for the December 9 – Intranets for Law Firms, techies however CERT, an offshoot of the London. New event sponsored by Legal and qualifies for Swiss-based CERN organisation which Technology Insider looking at the issues 10.5 CPD hours. effectively created the world wide web, has associated with developing intranets and Prices start at issued a warning that some CGI scripts internal know-how systems etc. Speakers £717 (+VAT) a have a problem that allows a hacker to include Neil Cameron, Clive Whitfield ticket but there execute arbitrary commands on a web Jones of Jeffrey Green Russell and Jane are discounts for server under the effective user-id of the Henderson of . Takes place at block bookings server process. the Business Design Centre, Islington. and small firms. The cause of the problem is not Cost £449 (+VAT). Call Osney Media on The event is the CGI scripting language (such as Perl ☎ 0171 880 0000.. organised by or C). Rather, the problem lies in how an Centaur individual writes his or her script. In December 19 – How to Meet your Conferences, call many cases, the author of the script has Goals, Manchester United FC. Part of ☎ 0171 434 3711. not sufficiently “sanitised” user-supplied Avenue Legal Systems’ series of free input. If this data is not sufficiently regional roadshows looking at the way IT February 25 - sanitised, local and remote users may be can help law firms meet their business Law Office IT able to execute arbitrary commands on goals. All seminars held at the conference Awareness Day. the HTTP server with the privileges of the facilities of football clubs around the UK. Birmigham. The httpd daemon and under certain Call Avenue on ☎ 01489 609000. Legal Cashier’s configurations gain privileged access. annual conference CERT strongly urges web masters January 7 – AIM Seminar, London. and exhibition is to regularly review all CGI scripts to Legal IT supplier commences its spring once more being ensure they are sufficiently secure. For seminar programme which runs through held at the advice on what to look for and how to until the beginning of March. Admission Botanical Gardens address the problem, including the use of is free, seminars last approximately two in Birmingham. meta-characters, visit ftp://ftp.cert.org/ hours each, with sessions commencing at The 1998 theme is pub/tech_tips/cgi_metacharacters ❐ 10.00am and 12.00 noon. Scottish dates preparing for the include Edinburgh on 15th January and new Accountant’s Glasgow on 29th January. Call AIM Report Rules TRANSLATION UTILITY marketing on ☎ 01482 326971. which come into Need to translate letters, web pages, email effect on 1st or any other type of document to and January 26-28 – LegalTech NY, New September. Prices from English and Swedish, German, York. The leading American legal IT start at £95 per French, Spanish, Norwegian and Danish? conference and exhibition takes place delegate and the A new shareware utility (for the once again at the New York Hilton. For event qualifies for Windows 95/NT platforms) that may help details call Corporate Presentations on 5 CPD hours. Call is Tolken 97. Just copy the text into ☎ 001 212 877 5619. the ILCA on Tolken, select the desired language, and ☎ 0181 294 2887. the program will quickly translate your February 24 & 25 – Information words or phrases. The program’s authors Systems for Lawyers, London. The UK’s March 4 & 5 - admit that while the translations may leading legal IT conference this year Software for not be entirely grammatically correct, at marks its 10th anniversary with two days Solicitors, least the software can convert foreign text of seminars on ways to maximise fee Bristol. Annual into an understandable format. earner use of IT systems and how to legal IT exhibition. The program, which can also be manage, deliver and sell legal know how More information used as a multilingual dictionary, can be via intranet and extranet technology. The next time, call downloaded from http://www.softseek. event, which includes a mini-exhibition, ☎ 0181 742 3399. com/files/review?EDLA14498sw ❐ takes place at the London Marriott Hotel➥

Issue 52 ❼ 8 December 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

LEGAL Recruitment Advertisements TECHNOLOGY LONGBRIDGE INTERNATIONAL PLC iNSIDER NEW YEAR – NEW START? Longbridge International is a leading legal IT Search and Selection consultancy, recruiting Editor: IT professionals on behalf of many of the UK’s most prestigious firms. Below is a selection of Charles Christian our current vacancies, but no matter what your skills, if you are looking to make a move in the New Year, call us now for a confidential discussion on your career and how Longbridge For all editorial can help. & subscription • Applications Support Analyst – Accounting background allied to exposure to practice matters contact… management systems (ideally Elite). Salary: £30K-£37K - Location: City - Ref LBI/033 • Web/Hypertext Designer – ideally legal exposure – more important is either good design Cloudnine and HTML skills or MS Front Page, MS Internet Information Server, VB and Access. Salary: £20K-£28K - Location: City - Ref: LBI/021 Technology, Ferndale House, • Project Manager – full lifecycle applications development – Access/Excel/Oracle/VB4 Salary: £25K - Location: S Wales - Ref: LBI/035 North Lopham, Diss, Norfolk • Infrastructure Analyst – firm is moving to NT4 and SQL Server – require good DBA skills as well as technical migration skills. Salary: £30K - Location: City - Ref: LBI/018 IP22 2NQ • Communications Analysts – require good LAN skills (Novell or NT) as well as strong WAN grounding (Frame Relay, hubs, routers etc). Two different firms, two great opportunities. ☎ 01379 687518 Salary: £27K - £33K - Location: City - Ref: LBI/025 Fax: 01379 687704 • Software Applications Manager – legal software background required – business/IT liaison Email: editor@ role. Salary: £25K - Location: South West - Ref: LBI/039 cloudnine.co.uk Contact: Craig Coverman - Email: [email protected] - Tel: 0171 726 4011 WWW: http://www.longbridge.com - Fax: 0171 726 0036 Next issue… LTi is taking a NORWEL VACANCIES Insider Information Services Christmas break - Norwel are currently recruiting sales • If you are looking for a phone number, so seasons greet- professionals for London, Midlands and the product name, contact point or any other ings to all our South East. If you have legal experience, elusive item of information concerning legal readers - and we want to work as part of a dynamic sales team technology, just call the free Insider Info Line will be back with and can deal with the top legal practices, on ☎ 01379 687518. Issue 53 and the we want to hear from you. We also require results of the SCL System Support professionals based at our • Readers with internet access can visit the award on Tuesday London office. For more information on any Insider Hot Links pages at http:// www.cloudnine.co.uk/hotlinks/ 27th January. of these positions please contact Alan where you will Richardson on 0161 945 3511 or visit find hyperlinks to all the web sites www.norwel.co.uk mentioned in this and previous issues.

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Issue 52 ➑ 8 December 1997