CHARLES CHRISTIAN’s £5.00 LEGAL TECHNOLOGY iNSIDER http://www.cloudnine.co.uk THE ESSENTIAL GUIDE TO WHAT’S HOT (AND WHAT’S NOT) IN LAW OFFICE SYSTEMS

In association with ➦ In terms of technology, VCL has KAYE IN NEW adopted the keep-it-simple approach of VIDEO LINK dedicated video conferencing systems rather than linking it to high powered INITIATIVE PCs. Two hardware options will be North London and law office available: a set top box that allows users In this technology entrepreneur Michael to conduct a video conference through a edition… Kaye last week launched a new video conventional television set and a smaller conferencing initiative aimed at videophone for one-to-one use. Web-enabled barristers’ chambers and smaller firms Both systems are manufactured systems, will they of who want to be able to cut by Motion Media Technology of Bristol take off ? … 2 out some of the travelling currently and support the H.320 industry associated with their legal work. standard, so they can communicate with MCS and Peapod According to Kaye, a long-time compatible systems from other suppliers. clash… 2 of speech recognition systems, The set top box retails for approximately as well as a major backer of the recently £3500, while the videophone price is Lotus Notes launched NKT interactive internet service, £1500. The videophone offers 15 frames bounces back… 3 what lawyers really want from video per second quality as opposed to the 5 conferencing are not the desktop PC frames per second of some other systems. Five go “live” computing features but the ability to Users also need to install an ISDN2 line with AIM… 3 have face-to-face meetings with counsel although this can then be used for other and clients without the hassle of travel. tasks, such as internet access. Email - are you As an example Kaye cites the guilty of one of the experiences of criminal lawyers within his ☞ Comment… The VCL venture had a five deadly sins… 4 own firm Kaye Tesler & Co. At the flying start last week when the company moment attending a conference with was able to provide a video conference Skills shortage counsel in the Temple involves a two link between the Chambers of Anthony pushing up IT job hour round trip, which on legal aid is Arlidge QC, who were holding a reception rates… 5 chargeable at only two-thirds standard to mark their move from 5 King’s Bench rate. By contrast, with video conferencing Walk to new premises at 18 Red Lion Eversheds phase there is no travelling (nor the inevitable Court, and Sir Frederick Lawton, the one complete… 5 catching up to do when you return to the retired Court of Appeal judge and one of office) so can spend that time the set’s original founder members, who Latest legal working at a higher chargeable rate. now lives in Yorkshire and at 86-years- web sites… 6 Michael Kaye has now formed a old was unable to make the journey to company called Video Conferencing for London for the reception. ❐ Law publishers Lawyers to promote the venture and one heading for of its first customers is a Bristol set of shakeout ?… 6 chambers. Although the set currently STOP PRESS - NORWEL IN wins most of its work from local law firms THEODORE GODDARD DEAL Legal technology who do not want to travel to London to Norwel Computer Services has just signed diary dates… 7 see counsel, tenants realised this work contracts with Theodore Goddard to could be lost if London sets could offer supply the firm with a new practice LTi reader services local solicitors the convenience of a video management system, EIS software and and index… 8 link – so they decided to buy it first! ➥ 250 fee earner desktop licences. ❐

Issue 48 ❶ 13 October 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

WEB-ENABLED ➦ presence on the web, we will increase Peapod and SYSTEMS - THE NEXT the volume of work we can attract on a MCS in row national basis.” A row that has been BIG THING ? Mr Baker also believes the timing rumbling through- Are web-enabled systems allowing of the new web venture is important as it out the summer clients varying degrees of direct means the firm will have already built up between legal access about to become the next big the expertise and internal processes for systems suppliers thing in legal software design? handling online legal claims by the time MCS and Peapod Over the last six months a the internet becomes a truly mass market Solutions, has now number of leading suppliers of case and medium in the UK. erupted into practice management systems have “Today people look in a local litigation with MCS introduced enhancements to allow third- newspaper or a telephone directory to taking out a High parties, typically existing clients, to find a solicitors practice. In the future, Court writ against access selected financial and matter they will be surfing the Net to look for Peapod over the information via a web browser and an lawyers – and we intend to be the first alleged sale of an internet/intranet/extranet link. But, as firm they encounter,” says Baker. The unlicensed copy far as LTi can ascertain, the number of firm’s web site is at http://www. of MCS’s DPS case law firms actually offering direct access uklaw.net/baker/ management today – as distinct from just talking software. about it – are still very few. ☞ The role of web-enabling technology Interestingly, one of the latest in case management work is one of the Ian Wimbush of firms to go “live” with a web-enabled main themes that will be explored at the Peapod said his system is not a big “City” practice but Litigate '97 conference in London on 26th company would Manchester-based solicitors Stephen November. The event is sponsored by “vigorously Baker & Co, which has just bought and Legal Technology Insider and speakers defend” the action installed the NKT Interactive system (see include representatives from Davies as it forms part of LTi 36 for first report). This was developed Arnold Cooper and Dibb Lupton Alsop, as a larger commercial by NKT Computers Consultants (☎ 0181 well as leading legal IT suppliers Axxia dispute with MCS 802 6817) and uses secure server Systems, Laserform Law, Solicitec and over support for technology so what would otherwise be a Hatton Blue. For registration details call the DPS product. promotional web site can support actual ☎ 0181 445 8060. ❐ business transactions. ☞ Although now Stephen Baker & Co will be using no longer a DPS NKT as part of its existing accident NEW SHOW CONFIRMS distributor, Peapod claims and personal injury practice, so OFFICIAL SPONSOR will also continue prospective clients can not only learn As predicted in an earlier issue, the new to supply and about the firm’s services but also Solicitors National Legal Office & Legal support its Printa- complete and submit online claims forms Services Exhibition, scheduled to take Form electronic and instructions to commence legal place at the National Exhibition Centre forms software on proceedings. near Birmingham on 3rd-to-5th March the DPS system. Explaining his decision to go on 1998, will be sponsored by the Law the internet, Stephen Baker said: Society’s Gazette. However, it also appears Niche firm to “Although we are located in the suburbs, that legal IT suppliers Axxia, Quill and computerise by building up first a local and then a Peapod have not yet firmly committed Niche property law regional reputation for our accident themselves to the event. Robert Ewin of practice Jeffrey claims work, over the past three years we organisers Nationwide Exhibitions told Myers & Co in have expanded from just a single lawyer LTi he did not “at the moment” have an is to install to a practice with a total of 30 staff, exhibitors’ list and added he “did not see Linetime’s Practice including a team of six solicitors. Much of the event as a rival” to existing II accounts system. our work comes from referrals and we shows, such as SOLEX, but as a more are confident that by establishing a ➥ geographically convenient alternative. ❐

Issue 48 ❷ 13 October 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

LOTUS NOTES ➦ 0808) and the wide range of current legal awareness services now available BOUNCES BACK from Sweet & Maxwell’s Legal Information Eighteen months ago the Lotus Notes Resources (☎ 01422 888000) subsidiary. Five go “live” system was being written off as dead Lotus Development has itself just with AIM in the water. Today, not only are more announced the availability of new Notes, By the end of this law firms using it but there has also intranet and web related products, month five more been a steady increase in the number including: the Lotus Notes 4.6 client, solicitors practices of software products available. Lotus Domino Mail 4.6 server, Lotus will have gone The latest Notes system to come Domino 4.6 server and the Lotus Notes “live” with AIM’s onto the market is a case management Designer for Domino 4.6 application Evolution practice and litigation support application called development tool. management CaseWorks. This was developed in the Lotus say the new 4.6 products, system. United States by the software house which also now offer integration with Legal Information Technologies and is Microsoft’s Office and Internet Explorer The firms are: now being distributed and supported in 3/4 software, will help improve end-user Elliot Mather the UK through the London office of productivity, facilitate development of Smith, an ex Miles Interliant, another US company. Inter- collaborative web applications, support a 33 site in liant say the software is currently being wider range of internet email standards Chesterfield, evaluated by three London law firms. and simplify set-up and configuration. Cartmell Shepherd, The London office is located at 75 Free trial versions of the 4.6 products are whose principal Cannon Street, EC4N 5BN (☎ 0171 556 available for download at http:// office is in Carlisle, 7050) and along with CaseWorks, the www.lotus. com/notes ❐ Trumans of company is also distributing a rentable Nottingham and groupware facility based on the Lotus Grantham, Instant!TEAMROOM system. In effect this WINDOWS 98 WILL BE McCormicks of allows subscribers to take advantage of a THE LAST IN SERIES Harrogate and Lotus Notes environment for about £10 At its recent professional developers Leeds, and one of per month, per user. Interliant reckon it conference in San Diego, Microsoft finally the largest firms in would be useful for law firms who need to confirmed what many people had been Ipswich, Gotelee collaborate with clients on projects on an suspecting for a number of months, Goldsmith. ad hoc basis. Further details can be namely that Windows 98 will be the last found at http://www.interliant.com/ product in the 9.x family and that from ☞ The addition of teamroom 1999 there will only be one operating these five firms On the user side of the equation system for both consumer and business takes the total Duncan Finlyson, the managing director users: Windows NT Workstation. number of AIM of the 50 + strong LawNet group of law Evolution sites to firms, reports that not only is demand for ☞ Comment… Microsoft now describes 99 “live” Lotus Notes based databases growing Windows NT 5.0 as a “superset of installations. AIM within the UK but they have also been Windows 98” and in fact the latest beta describes the state asked to develop them for Danish and versions of the products share identical of its order book as Norwegian lawyers. front ends. Microsoft is also stressing NT “impressive”and 5.0 has been designed to cut the “total points out that ☞ Comment… Along with Interliant, cost of ownership” by incorporating while many of the other companies offering Lotus Notes features making it easier and cheaper to Evolution orders based products and services include: JFS support across large PC networks. are upgrades from Litigator’s Notebook from BSG Legal For law firms and IT suppliers (as existing users, Solutions (☎ 0171 390 8718), CASEnotes distinct from stand alone/home users) over half the case management system from Nexus the implication seems to be that if you 99 sites are new Technology (☎ 01276 686900), John are currently running Windows 3.1 or 95, names to AIM. Hemming’s JHC operation (☎ 0121 605➥ forget 98 and go straight to NT 5.0. ❐

Issue 48 ❸ 13 October 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

Litigation EMAIL - THE FIVE ➦ file), MIME, BinHex, and Uuencode Data support news Forks, there is a good chance all you will DEADLY SINS succeed in doing is sending a file full of ☞ Two years ago During the summer Legal Technology indecipherable gobbledygook. proceedings in the Insider conducted an informal survey LTi pet hates include people who Maxwell fraud trial into the use of email by both law firms attach files but don’t know what format were enlivened by and legal IT suppliers. Unfortunately they are in, so they cannot help you the use of the this revealed five common failings decode them. And, attachments which, ShowCase multi- which would seem to suggest too many when finally deciphered and opened, turn media presentation people are still living in the fountain out to be so short and/or trivial that they system. Now Legal pen era of law office automation… could have been incorporated within the Technologies main body of the email message. (☎ 0171 935 8242), Deadly Sin No. 1 – No email Despite the the company that fact you can now obtain an email address Deadly Sin No. 4 – Have email but not has exclusive rights for very little money (it is still free on Link, throughout the organisation The to the system in so there really is no excuse) there are still typical scenario here is that although an Europe, has plenty of firms (and a worrying number of organisation claims to have email, it is in launched TrialPro, IT suppliers) without an email address. fact limited to one enthusiast who a new Windows (95 accesses the internet from a stand alone or 3.1) version of Deadly Sin No. 2 – Have email but PC (in some instances a PC at home) so the software. Chris don’t know the correct address Having communications are dependent upon Baldwin of Legal no email is bad enough but this is messages being printed off and physically Technologies says indefensible – it is the digital equivalent placed at the top of the “in pile” on the a major benefit of of not knowing your phone or DX recipient’s desk. This approach to the the new system is number. And note we say “correct” information superhighway is about as it makes it easier address. With the exception of a few law popular with other users as getting to prepare and edit firm receptionists who seemed to think caught behind a Reliant Robin hauling a presentations. an email address was something to be caravan up a steep hill. TrialPro can be kept confidential at all costs, most people purchased for an were happy to give out their email Deadly Sin No. 5 – Have email but annual licence of address – unfortunately it was frequently never check it Unlike conventional £3000 or hired for the wrong one. post, there are no set times of the day for a single trial. It may be a chore to remember but the delivery of email. This is why keen getting all those dots, dashes, under- email users log-on to check their in-boxes ☞ Forensic scores and @ signs in the right order several times a day and a growing number computing really is important. And “yes” at least of firms have their networks configured to specialists Vogon three IT suppliers have been carrying automatically deliver email directly to the and Authentec have incorrect email addresses on advertising user’s desktop. merged to form and promotional material in recent Sadly there are still plenty of Vogon Internat- months. people who regard email as something ional ( ☎ 01869 you only check on a Friday afternoon, if 355255). The new Deadly Sin No. 3 – Have email but you have a slack period and then only company will don’t know how to use it properly The after you have completed your time sheet continue to focus problem here is attachments. It may sound and expenses claim forms for the week. on recovering data simple enough to attach a file to an email LTi recently had to fax one IT from computer message but with so many different email supplier (ironically a supplier of internet media where files systems in use on so many different systems) to ask why they hadn’t replied to have been lost or, hardware platforms, unless you have an urgent email. The managing director in the case of fraud, some understanding of such dark arts as said it was because the company “hadn’t deliberately erased. file formats (Word 97 attachments can be really got the email habit” but then added a problem if not saved as a Word 6.0 ➥ that there was a letter in the post! ❐

Issue 48 ❹ 13 October 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

SKILLS SHORTAGE ➦ usually with experience of hubs, PUSHING UP IT bridges, (Cisco) routers and frame relay. Expect to pay somewhere between Phase one JOB RATES ? £27,000 to £33,000 for these individuals. complete at There has been much publicity about The rapid take-up by firms of Eversheds the so-called IT skills crisis and the internet and intranet technologies has Eversheds has way factors such as Year 2000 also created a demand for candidates completed the projects are pushing up salary levels. with HTML, web design or at the very first phase of its But how does this affect the every day least, experience of hypertext links. These implementation of ? Longbridge recruitment candidates are less expensive than their a new £7 million consultant Craig Coverman reports… comms counterparts and average salaries practice manage- Looking at both training and help are between £18,000 to £26,000. ment system in its desk/support staff (what might be called Today not many firms develop London, Brussels traditional skill areas), Longbridge is their own software but those that do, and Jersey offices. seeing extremely strong demand, split such as Freshfields and Slaughter & May, mostly into two camps, depending on seem to be concentrating on developing Described as “the whether the firm is a Microsoft or with Active-X in mind. biggest Elite WordPerfect/Novell site. For example, Slaughters is installation in the A typical requirement might be for developing new systems on a 3-tier world” the either a WordPerfect or a Word trainer architecture utilising COM (Component hardware side of and a Novell GroupWise or a Windows NT Object Model) which Slaughter & May the five year Exchange support individual. Some firms development manager David Allan says is project is being want to have their cake and eat it and “the future of 32-bit Windows develop- handled by Planet are asking for a Novell person who also ment”. So, a regular requirement these Solutions (☎ 0113 has experience of NT, or a WordPerfect days is for Visual Basic programmers, 234 5111), the trainer with MS Word, as the practice often combining Visual C++ skills, to join systems integrator migrates to the newer platform. the team. Prices here are difficult to division of Planet In terms of prices, the market has determine but again, expect to pay Online. definitely moved up a pace. Trainers are £25,000 upwards for a good quality coder. now asking for £25,000 to £30,000 in Job rates are on the increase, For the first phase London, as opposed to £20,000 to good quality candidates are few and far Planet supplied £25,000 a year ago. Support staff are ask- between and there is strong competition. two Digital Alpha ing for similar figures, with even young In the , investment banks Server systems. graduates able to command £17,000 to are still paying top dollars to get the best One will be used for £20,000 for their first job. candidates on board, often to the development The major new trend Longbridge detriment of law firms who find it difficult projects while the has seen over the last year is the move by to compete on terms. One firm recently second, which has firms to request customer focused lost three key people in as many days to 1.5Gb of RAM, will candidates – individuals who possess not the lures of a fatter pay packet, with one run the production only technical skills, but also the ability individual effectively earning a 75% pay version of Elite. to provide a quality service to users. This rise overnight. is a welcome move by firms and can only Perhaps the real challenge for Eversheds chose improve the perception of IT among fee lawyers therefore is to find the right kind the Alpha platform earners and partners. of people who will enjoy the culture of for its scalability Another shift over the last half working in the legal profession and not and ability to decade has been the globalisation of law be tempted away as soon as some bank migrate, when firms, with a corresponding increase in opens its wallet. As comms analysts can required at a later complexity of the networks needed to make £40 to £50 per hour on contract, it date, from Unix support an international firm. Longbridge takes a special type of person to be happy to NT without has been providing a regular supply of with £27,000 in a law firm when they hardware changes. communications analysts to its clients ➥ could earn over £75,000 elsewhere. ❐

Issue 48 ❺ 13 October 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

LAW PUBLISHERS ➦ the company that owns the rights to the Baywatch and Blind Date television HEADING FOR programmes while at the same time Seen around SHAKEOUT ? cutting back on “professional” publishing the Web… The news that later this week leading activities. This has led to speculation UK legal publisher Butterworths is to that Pearson will shortly split the FT Law ☞ FT Law & Tax launch a new web-based “next day” law & Tax division, with the financial titles has joined the reporting service has prompted fears being merged with its FT Business growing number of that both conventional and electronic Publications division, while the legal arm legal publishers publishers could soon be heading for a – the old Longmans – is put up for sale.❐ with a supporting major shakeout. web site offering Called the All England Reporter, product news and the new service will provide next day Irish news… legal updates. It digests and unapproved judgments that LAWLINK IN MAID TIE-UP can be found at can be accessed via the Butterworths web LawLink, the Irish online service which is http://www.ftlawand site (http://www.butterworths.co.uk) some jointly owned by the IFG Group and the tax.com eight to twelve weeks before they become Law Society of Ireland, has signed a deal available through official sources. with the online information services ☞ Specialist At the time of going to press the provider MAID that will give subscribers speech recognition pricing details for the new service are not access to a wide range of MAID’s business and document yet available but whatever the price, news and company intelligence services. management Butterworths’ entry into the increasingly systems supplier crowded current awareness field is raising ☞ Comment… It has been a busy Perfect Docs now doubts as to how long the market can month for MAID. Along with the LawLink has a web site at continue to support so many players. deal, the company has acquired the http://www.sosi.net/ In the face of competition from Muscat retrieval software company (see perfectdocs/ Sweet & Maxwell/LIR and Lawtel, Link LTi 45 for first report); made a successful has already dropped its case reports but £285 million takeover bid for the giant ☞ The anti with Context/Smith Bernal and now US-based Knight-Ridder information piracy organisation, Butterworths entering the field, LTi services supplier (the group will be the Federation sources suggest another independent, renamed the Dialog Corporation after Against Software New Law Online, may also find it increas- Knight-Ridder’s leading database Theft (FAST), has ingly difficult to remain competitive. product); and had its consumer oriented opened a new web One senior publisher told LTi that Home Business Centre bundled in as one site at http://www. she thought John Pritchard of Link and of the “active channel” services bundled fast.org.uk to assist Kenneth Bagnall of New Law had done in with Microsoft’s new Internet Explorer computer users an excellent job opening up the market 4.0 browser software in the UK. who are concerned by getting law firms to install modems LawLink, which offers a Link-style they are the and appreciate the value of next day law secure email service to Irish solicitors, victims of software reporting “but now it was time for the big says a similar UK project is now in a counterfeiters. boys to take over”. research phase, with a view to being launched in the spring/summer of 1998. ☞ The Estates ☞ Comment… Uncertainty now also Although LawLink is hinting the UK Gazette surrounds the longer term future of the service will directly compete with Link, subscription-based legal division of FT Law & Tax following the figures currently being quoted suggest next day property parent group Pearson’s announcement LawLink’s prices will be significantly cases law reporting that it intended to sell a significant higher than those charged by Link. service can be number of non-core businesses and For more details check MAID on found at http://www. concentrate of information, media and http://www.maid.com or call Andrew propertylaw.co.uk entertainment services. In recent months Frazer of LawLink on ☎ +(353) 1 6766 Pearson has spent £233 million buying➥ 222 or visit http://www.lawlink.ie ❐

Issue 48 ➏ 13 October 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

COLLEGE OF LAW TO ROLL LEGAL IT DIARY DATES OUT INTRANETWARE The College of Law, which is now the October 17 – Mobile Computing for largest provider of legal education services Lawyers, London. One day conference in Europe, is rolling out Novell Directory organised by Society for Computers & Services (NDS), IntranetWare and Law looking at technical and practical ManageWise as part of a major project to issues associated with mobile computing, transform the local area networks at each including “hot desking” and its use by site into a college-wide network for staff High Court judges. Takes place at No.1 and students. The new network will Great George Street, London. Starts initially serve 450 staff at the College’s 9.30am. Cost: from £195 (+VAT) and sites at Guildford, Chester, York and the qualifies for 5+ CPD hours. Call SCL on two London locations of Store Street and ☎ 0117 923 7393 for details. Breams Buildings. The College’s IT manager Nick Galt October 21 & 22 – Northern Legal ➦ Legal IT Diary said future plans included: expanding the Office Exhibition, Manchester. New Dates continued… network to encompass students across two day IT exhibition organised by the all five sites; creating external links both same people who run the annual event at November 26 as a way of course delivery to students the Barbican. Among the exhibitors are – LITigate ‘97, and supplying information to law firms several major IT systems suppliers who London. Second and professional bodies; and implement- were not at the Barbican, including MSS annual one day ing a virtual private network (VPN) Access, Norwel and Quill. Takes place in conference and supporting voice, data and video. the Windsor Hall at the GMEX Centre in mini exhibition The College is also considering the Manchester. Admission free. Opening looking at case introduction of internet access and Novell times: 9.30am to 7.30pm (Tuesday), management GroupWise for all students and staff. 9.30am to 5.00pm (Wednesday). Call technologies and More information about the College and Truemist on ☎ 0181 742 3399 for details. litigation strategy. the courses can be found on its own web This year’s event, site at http://www.lawcol.org.uk ❐ October 29 – Interactive Internet which is once Sites for Lawyers, Birmingham. Two again sponsored half-day seminars hosted by Michael Kaye by Legal Techno- MANAGING YOUR MESSAGES of Kaye Tesler looking at ways law firm logy Insider, will As part of the relaunch of its Director’s web sites can generate new business. include speakers Pocket Book series, the Institute of Commences at 10.00am and 2.00pm. from Davies Directors has teamed up with comms Cost £40 (+VAT) and the event qualifies Arnold Cooper specialist Kommunicate to publish a new for 3 CPD hours. Further seminars to be and Dibb Lupton guide to the topic of “unified messaging”. held in Leeds (12 November) and Bristol Alsop, as well as Called Managing Your Messages (27 November). Call NKT Computer Con- sessions looking Effectively, the 40-page guide covers a sultants on ☎ 0181 802 6817 for details. at web enabled range of topics including desktop faxing, case management voice mail and computer telephony inte- November 6 & 7 – Norwel 25th and intranets. gration (CTI). The guide is available free of Anninversary Interactive Roadshow, Takes place at charge to IoD members, additional copies London. As part of a marketing drive to Café Royal, Regent are available from the IoD bookshop promote new products, as well as a new Street, commences (☎ 0171 451 6060) price £8.00 inc p&p. corporate identity to celebrate 25 years in 9.00am. In a related development, as part the legal IT sector, Norwel is planning a Cost £380 (+VAT). of the company’s strategy to concentrate series of interactive roadshows. The first Call Forum on its core communications software of these takes place at the Institute of Conferences on business, Kommunicate (☎ 01252 Directors. Admission is by invitation only, ☎ 0181 445 8060 815514) has now sold its old Fontware for details contact Alison Bagnall on ☎ for details. computerised type operation. ❐ 0181 742 3399. ➥

Issue 48 ❼ 13 October 1997 LEGAL TECHNOLOGY iNSIDER LATEST NEWS COMMENT & ANALYSIS

SUBJECTS IN THIS ISSUE Single Copies Single copies and reprints of back issues In addition to an issue-by-issue index, a are available at £5.00 each inc p&p. cumulative index for LTi for 1995/6/7 will be published early next year. Free Hot Links LEGAL Readers with internet access can visit the TECHNOLOGY Accounts & PMS (practice management) Insider Hot Links pages at http:// iNSIDER systems ...... 1, 2, 3, 5 www.cloudnine.co.uk/hotlinks/ where you Case management systems ...... 2 will find hyperlinks to all the web sites Editor: Courts & legal institutions ...... 4, 6, 7 mentioned in this and previous issues. Charles Christian Electronic mail ...... 4 Employment issues ...... 5 Insider Confidential For all editorial Internet & online services ...... 6 A new service providing exclusive reports & subscription Intranets & extranets ...... 2 and consultancy on strategic issues matters contact… Irish news ...... 6 relating to the legal technology market. Legal IT events ...... 2, 7 Ferndale House Litigation support systems ...... 4 Electronic & Media Options North Lopham Legal publishers ...... 7 Legal Technology can now be delivered on Diss, Norfolk Lotus Notes ...... 3 disk or via email in an HTML file format IP22 2NQ Other operating systems ...... 3 suitable for accessing via a web browser Solicitors practices ...... 1, 2, 3, 5 on an internal intranet. Contact the ☎ 01379 687518 Supplier disputes ...... 2 publishers if you wish to receive the Fax: 01379 687704 Telecommunications & networks ..... 5, 7 Insider in an electronic format or need a Email: editor@ Video conferencing ...... 1 site licence to photocopy this publication cloudnine.co.uk Web site URLs ...... 3, 6, 7 for internal distribution. or via Link to Windows 3.x, 95/98/NT(WS) ...... 3 Charles Christian Web Site Design & Hosting INSIDER SERVICES Details of CloudNine Technology’s web Next issue… site design, consultancy and mainte- Issue 49 of the Insider Info Line nance services can be found at Insider will be If you are looking for a phone number, http://www.cloudnine.co.uk/fm/ published on product name, contact point or any other Monday 27th elusive item of information concerning For further details or to order any of October. legal technology, just call the free Insider these services call ☎ 01379 687518 or Info Line on ☎ 01379 687518. email: [email protected] ❐

ISSN 1361-1240 © CloudNine Technology 1997. All rights reserved. No part of this publication may be reproduced without prior consent. The information in this newsletter has been carefully compiled from sources regarded as reliable. While every effort has been made to ensure accuracy no guarantee is expressed or implied as to its validity, the Publisher cannot accept liability for any loss or damage of any kind which may arise from any errors or omissions. All trademarks, product and brand names are acknowledged and recognised as belonging to their respective owners. LEGAL TECHNOLOGY iNSIDER and LTi are trademarks of CloudNine Technology. LEGAL TECHNOLOGY iNSIDER is available on subscription. UK rate: £95 for 21 issues pa or £170 for 42 issues. (Overseas £125 for 21 issues pa or £225 for 42 issues - payment by International Money Order or Bankers Draft in £ Sterling drawn on London.) To subscribe complete & return this form to: CloudNine Technology, Ferndale House, North Lopham, Diss, Norfolk IP22 2NQ, Name...... Title...... Firm/Organisation...... Address...... Post Code...... Tel No:...... Email:...... I enclose my remittance of £...... (cheque made payable to Cloudnine Technology) Send receipted invoice...... Please invoice me...... Purchase Order Number......

Issue 48 ➑ 13 October 1997