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Just Sign Here
Just sign here.... A review of Victorian retail energy contract terms and conditions Consumer Action Law Centre Level 7, 459 Little Collins St Melbourne VIC 3000 May 2011 Acknowledgement Consumer Action would like to express its appreciation to the Consumer Utilities Advocacy Centre for funding this project. 1 Contents About Consumer Acton Law Centre .................................................................................. 3 List of abbreviations ........................................................................................................... 5 Executive Summary ............................................................................................................ 6 Summary of recommendations .......................................................................................... 6 Introduction ......................................................................................................................... 8 Methodology........................................................................................................................ 9 Regulation of Retail Energy Contracts in Victoria .......................................................... 12 Electricity Industry Act 2000 and the Gas Industry Act 2001 ......................................... 12 Energy Retail Code (ERC) ................................................................................................ 13 General consumer protection laws - Fair Trading Act and Trade Practices Act (now Australian Consumer Law) .............................................................................................. -
F O R Im M E D Ia T E R E L E A
Article No. 8115 Available on www.roymorgan.com Link to Roy Morgan Profiles Friday, 30 August 2019 Powershop still number one in electricity satisfaction, despite losing spark in recent months Powershop has won the Roy Morgan Electricity Provider of the Month Award with a customer satisfaction rating of 78% for July 2019. Powershop has now won the past seven monthly awards, remaining unbeaten in 2019. Powershop’s customer satisfaction rating of 78% was followed by Lumo Energy (71%), Simply Energy (70%), Click Energy (70%), Red Energy (70%) and Alinta Energy (70%). E These are the latest findings from the Roy Morgan Single Source survey derived from in-depth face-to- face interviews with 1,000 Australians each week and over 50,000 each year. Powershop managed to maintain its number one position in customer satisfaction, despite it recording the largest decline in ratings of any leading provider, falling from 87% in January 2019, to 78% (-9%) as of July 2019. Over the same period, Lumo Energy, Simply Energy and Click Energy all fell by 4%, Red Energy remained steady, and Alinta Energy increased its rating by 1%. Although Powershop remains well clear of its competitors, if its consistent downtrend in ratings continues for the next few months, we may well see another electricity provider take the lead in customer satisfaction. The Roy Morgan Customer Satisfaction Awards highlight the winners but this is only the tip of the iceberg. Roy Morgan tracks customer satisfaction, engagement, loyalty, advocacy and NPS across a wide range of industries and brands. This data can be analysed by month for your brand and importantly your competitive set. -
Download Section
[ 142 ] CEFC ANNUAL REPORT 2018 Section 4 Appendices SECTION 4 • APPENDICES [ 143 ] Appendices Appendix A: Index of Annual Reporting Requirements 144 Appendix B: Equal Employment Opportunity Report 2017-18 147 Appendix C: Environmental Performance and Ecologically Sustainable Development Report 2017-18 149 Appendix D: Work Health and Safety Report 2017-18 153 Appendix E: Summary of Operating Costs and Expenses and Benchmark 155 Appendix F: Realised Investments 159 Glossary and Abbreviations 162 List of figures 168 Index 169 [ 144 ] CEFC ANNUAL REPORT 2018 Appendix A: Index of Annual Reporting Requirements As a corporate Commonwealth entity, the CEFC has a range of Annual Reporting requirements set by legislation, subordinate legislation and reporting guidelines. Figure 20: Index of CEFC Annual Reporting Requirements Statutory Requirement Legislation Reference Section Page Index of Public Governance, Performance and Accountability Act 2013 (PGPA Act) and Public Governance, Performance and Accountability Rule 2014 (PGPA Rule) Annual Reporting Requirements Provision of Annual Report (including financial PGPA Act, section 46 Letter of iii statements and performance report) to Transmittal responsible Minister by 15 October each year Board statement of approval of Annual Report PGPA Act, section 46 Letter of iii with section 46 of the PGPA Act PGPA Rule, section 17BB Transmittal Annual performance statements PGPA Act, section 39 1 PGPA Rule, section 16F and 17BE(g) Board statement of compliance of performance PGPA Act, section 39 1 report with -
Victorian Energy Prices July 2017
Victorian Energy Prices July 2017 An update report on the Victorian Tarif-Tracking Project Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the Victorian Government’s website www.switchon.vic.gov.au or contact the energy retailers directly. Victorian Energy Prices July 2017 An update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, September 2017 Alviss Consulting Pty Ltd © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. -
Distribution Annual Planning Report
DISTRIBUTION ANNUAL PLANNING REPORT December 2018 Powercor Distribution Annual Planning Report – December 2018 Disclaimer The purpose of this document is to provide information about actual and forecast constraints on Powercor’s distribution network and details of these constraints, where they are expected to arise within the forward planning period. This document is not intended to be used for other purposes, such as making decisions to invest in generation, transmission or distribution capacity. Whilst care was taken in the preparation of the information in this document, and it is provided in good faith, Powercor accepts no responsibility or liability for any loss or damage that may be incurred by any person acting in reliance on this information or assumptions drawn from it. This Distribution Annual Planning Report (DAPR) has been prepared in accordance with the National Electricity Rules (NER), in particular Schedule 5.8, as well as the Electricity Distribution Code. This document contains certain predictions, estimates and statements that reflect various assumptions concerning, amongst other things, economic growth and load growth forecasts that, by their nature, may or may not prove to be correct. This document also contains statements about Powercor’s plans. These plans may change from time to time without notice and should therefore be confirmed with Powercor before any action is taken based on this document. Powercor advises that anyone proposing to use the information in this document should verify its reliability, accuracy and completeness before committing to any course of action. Powercor makes no warranties or representations as to the document’s reliability, accuracy and completeness and Powercor specifically disclaims any liability or responsibility for any errors or omissions. -
The Challenge of Institutional Governance in the National Electricity Market: a Consumer Perspective
The challenge of institutional governance in the National Electricity Market: A consumer perspective Penelope Crossley Sydney Law School The University of Sydney Page 1 My research – Adopts a commercial perspective to energy and resources law – Particular focus on renewable energy and energy storage law and policy – Interested in interdisciplinary collaborations with engineering, economics, public policy, etc. The University of Sydney Page 2 Outline of presentation – Why is the legal, governance and institutional framework of the NEM so complicated? – The institutional governance structure of the NEM – Key issues for consumers – Legal issues The University of Sydney Page 3 The ultimate source of the problem: The Commonwealth of Australia Constitution Act (1900) The University of Sydney Page 4 s.51 of the Commonwealth Constitution Part V - Powers of the Parliament 51.The Parliament shall, subject to this Constitution, have power to make laws for the peace, order, and good government of the Commonwealth with respect to: - (i.) Trade and commerce […] among the States; (xx.) Foreign corporations, and trading or financial corporations formed within the limits of the Commonwealth; (xxxvii.) Matters referred to the Parliament of the Commonwealth by the Parliament or Parliaments of any State or States, but so that the law shall extend only to States by whose Parliaments the matter is referred, or which afterwards adopt the law; The University of Sydney Page 5 The rationale for the NEM – The NEM was designed to: – facilitate interstate trade; – to lower barriers to competition; – to increase regulatory certainty; and – to improve productivity, within the electricity sector as it transitioned from being dominated by large unbundled state owned monopolies to privatised corporations. -
Clean Energy Fact Sheet We All Want Affordable, Reliable and Clean Energy So We Can Enjoy a Good Quality of Life
Clean Energy fact sheet We all want affordable, reliable and clean energy so we can enjoy a good quality of life. This fact sheet sets out how we’re leading a transition from fossil fuels to cleaner forms of energy. Background Minimising or, where we can, avoiding financial EnergyAustralia is one of the country’s biggest hardship is part of the challenge as we transition generators of power from fossil fuels. Each to cleaner generation. We need to do this while preserving the reliability of supply. +800 MW year we produce around 20 million tonnes Rights to of greenhouse gases, mostly carbon dioxide Our approach involves supporting the renewable energy or CO₂, from burning coal and gas to supply development of clean energy while helping our electricity to our 2.4 million accounts across customers manage their own consumption so eastern Australia. they use less energy. Because when they do For around a century, coal-fired power plants that, they generate fewer emissions and they ~$3B have provided Australians with reliable and save money. Long term affordable power and supported jobs and renewable Supporting renewable energy agreements economic development. The world is changing with fossil fuel generation being replaced by Right now, EnergyAustralia has the rights to lower emissions technologies. more than 800 MW worth of renewable energy, combining solar and wind farm power purchase The way we generate, deliver and use energy agreements, and we half-own the Cathedral 7.5% has to change. As a big emitter of carbon, it’s Rocks wind farm. Of large-scale up to us to lead the transition to cleaner energy wind and solar in a way that maintains that same reliable and project in the NEM affordable access to energy for everyone. -
Loddon Mallee Renewable Energy Roadmap
Loddon Mallee Region Renewable Energy Roadmap Loddon Mallee Renewable Energy Roadmap Foreword On behalf of the Victorian Government, I am pleased to present the Victorian Regional Renewable Energy Roadmaps. As we transition to cleaner energy with new opportunities for jobs and greater security of supply, we are looking to empower communities, accelerate renewable energy and build a more sustainable and prosperous state. Victoria is leading the way to meet the challenges of climate change by enshrining our Victorian Renewable Energy Targets (VRET) into law: 25 per cent by 2020, rising to 40 per cent by 2025 and 50 per cent by 2030. Achieving the 2030 target is expected to boost the Victorian economy by $5.8 billion - driving metro, regional and rural industry and supply chain development. It will create around 4,000 full time jobs a year and cut power costs. It will also give the renewable energy sector the confidence it needs to invest in renewable projects and help Victorians take control of their energy needs. Communities across Barwon South West, Gippsland, Grampians and Loddon Mallee have been involved in discussions to help define how Victoria transitions to a renewable energy economy. These Roadmaps articulate our regional communities’ vision for a renewable energy future, identify opportunities to attract investment and better understand their community’s engagement and capacity to transition to renewable energy. Each Roadmap has developed individual regional renewable energy strategies to provide intelligence to business, industry and communities seeking to establish or expand new energy technology development, manufacturing or renewable energy generation in Victoria. The scale of change will be significant, but so will the opportunities. -
SEQ Retail Electricity Market Monitoring: 2017–18
Updated Market Monitoring Report SEQ retail electricity market monitoring: 2017–18 March 2019 We wish to acknowledge the contribution of the following staff to this report: Jennie Cooper, Karan Bhogale, Shannon Murphy, Thomas Gardiner & Thomas Höppli © Queensland Competition Authority 2019 The Queensland Competition Authority supports and encourages the dissemination and exchange of information. However, copyright protects this document. The Queensland Competition Authority has no objection to this material being reproduced, made available online or electronically but only if it is recognised as the owner of the copyright2 and this material remains unaltered. Queensland Competition Authority Contents Contents EXECUTIVE SUMMARY III THE ROLE OF THE QCA – TASK AND CONTACTS V 1 INTRODUCTION 1 1.1 Retail electricity market monitoring in south east Queensland 1 1.2 This report 1 1.3 Retailers operating in SEQ 1 2 PRICE MONITORING 3 2.1 Background 3 2.2 Minister's Direction 4 2.3 QCA methodology 4 2.4 QCA monitoring 6 2.5 Distribution non-network charges 45 2.6 Conclusion 47 3 DISCOUNTS, SAVINGS AND BENEFITS 48 3.1 Background 48 3.2 Minister's Direction 48 3.3 QCA methodology 48 3.4 QCA monitoring 49 3.5 Conclusion 96 4 RETAIL FEES 98 4.1 Background 98 4.2 Minister's Direction 98 4.3 QCA methodology 98 4.4 QCA monitoring 98 4.5 GST on fees 104 4.6 Fees that 'may' have applied 105 4.7 Additional fee information on Energy Made Easy 105 4.8 Conclusion 105 5 PRICE TRENDS 107 5.1 Minister's Direction 107 5.2 Data availability 107 5.3 QCA methodology -
FCAS Causer Pays Settlement Factors
FCAS Causer Pays Settlement Factors Issued: 30/04/2021 Period of Application: 16/05/2021 to 12/06/2021 Sample Period: 12:05AM, 28/03/2021 to 12:00AM, 25/04/2021 Queensland, New South Wales, Victoria, South Australia and Tasmania Region Causer Pays Factors Scheduled and Semi-Scheduled Aggregations Factor AETV Pty Ltd 0.05961137 AGL Hydro Partnership 3.539372198 AGL Loy Yang Marketing Pty Ltd 0 AGL Macquarie Pty Limited 0 AGL PARF NSW Pty Ltd 0.208683361 AGL PARF QLD Pty Limited 1.425163283 AGL SA Generation Pty Limited 0 Alinta Energy Retail Sales Pty Ltd 0 Ararat Wind Farm Pty Ltd 0.654666275 Arrow Southern Generation Pty Ltd And Arrow Braemar 2 Pty Ltd 0 Berrybank Development Pty Ltd 0.622023582 Boco Rock Wind Farm Pty Ltd 0.130189533 Bodangora Wind Farm Pty Limited 0.164570436 Bomen Solar Farm Pty Ltd As Trustee For Bomen SF Trust 0.801625587 Braemar Power Project Pty Ltd 0.237625656 Bulgana Wind Farm Pty Ltd 0.296692747 BWF Nominees Pty Ltd As The Trustee For BWF Trust 0 Callide Power Trading Pty Limited 0 Capricorn SF No1 Pty Ltd 0.074125563 Cherry Tree Wind Farm Pty Ltd As Trustee For The Cherry Tree Project Trust 0 Childers Solar Pty Ltd ATF The Childers Solar Trust 0 Clare Solar Farm Pty Ltd 0.07813942 CleanCo Queensland Limited 1.102955143 Clermont Asset Co Pty Ltd ATF Clermont Solar Unit Trust 0 Coleambally Solar Pty Ltd 0.971950966 Collector Wind Farm Pty Ltd 0.784531539 Corowa Operationsco Pty Ltd As The Trustee For Corowa Operations Trust 0.007038657 Crookwell Development Pty Ltd 0.041882193 CRWF Nominees Pty Ltd As Trustee -
Gannawarra Energy Storage System Operational Report #1 and #2
Gannawarra Energy Storage System Operational Report #1 and #2 Edify Energy and EnergyAustralia [email protected] Table of Contents Executive Summary ............................................................................................................................................... 5 Project partners .................................................................................................................................................. 6 1 Introduction ..................................................................................................................................................... 8 1.1 Knowledge sharing activities to date ..................................................................................................... 8 1.2 About Edify Energy ................................................................................................................................ 9 1.3 About EnergyAustralia ........................................................................................................................ 10 1.4 Project overview .................................................................................................................................. 11 1.4.1 EnergyAustralia as operators ......................................................................................................... 11 2 Operational regimes .................................................................................................................................... 14 2.1 Services provided -
Solar Is Driving a Global Shift in Electricity Markets
SOLAR IS DRIVING A GLOBAL SHIFT IN ELECTRICITY MARKETS Rapid Cost Deflation and Broad Gains in Scale May 2018 Tim Buckley, Director of Energy Finance Studies, Australasia ([email protected]) and Kashish Shah, Research Associate ([email protected]) Table of Contents Executive Summary ......................................................................................................... 2 1. World’s Largest Operational Utility-Scale Solar Projects ........................................... 4 1.1 World’s Largest Utility-Scale Solar Projects Under Construction ............................ 8 1.2 India’s Largest Utility-Scale Solar Projects Under Development .......................... 13 2. World’s Largest Concentrated Solar Power Projects ............................................... 18 3. Floating Solar Projects ................................................................................................ 23 4. Rooftop Solar Projects ................................................................................................ 27 5. Solar PV With Storage ................................................................................................. 31 6. Corporate PPAs .......................................................................................................... 39 7. Top Renewable Energy Utilities ................................................................................. 44 8. Top Solar Module Manufacturers .............................................................................. 49 Conclusion .....................................................................................................................